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Hi all,
I got my Hero on Monday and I'm blown away by this phone so far!
The only not-so-great aspect I have found is the music playback:
1) There is a small amount of background noise when playing music, which is noticeable
in a quiet environment during low-volume parts of tracks. I don't always listen to Metal on the subway, so this is kind of a problem.
2) Sometimes, when listening to consecutive tracks of an album, there is a stutter when a new track starts. Haven't found a way to reproduce this reliably yet.
I was expecting to be able to ditch my iPod for the Hero, but I'm a little hesitant now. Does anyone else experience these issues?
I have the same issue with the jumping at the beginning of a new track, haven't noticed the background noise though probably because I do listen to metal.
Maybe it has something to do with standard sd card or how the mp3 was created? I hope someone knows the answer.
Also:
Does anyone know if there is a graphic equaliser somewhere? Music seams to be too trebley (using Seinnhauser earphones), but I haven't been able to find anyway to adjust it
Forgot to mention: I used 192 kbit/s MP3s encoded by iTunes and portable AKG headphones. I'm going to try out the included earbuds when I get home, to see if they "equalize" anthing.
I'm listening to Rufus Wainwright's Hallejuah on my Hero now over a set of Sony MDR-NC22 Noise Cancelling Earphones (in-ear type) with the noise cancelling switched off. No background hiss. Could it be from your MP3?
ghoonk said:
I'm listening to Rufus Wainwright's Hallejuah on my Hero now over a set of Sony MDR-NC22 Noise Cancelling Earphones (in-ear type) with the noise cancelling switched off. No background hiss. Could it be from your MP3?
Click to expand...
Click to collapse
That's possible of course, but I never noticed noise like this on my iPod. One other thing I'll try at home is listening to a WAV file and check for noise.
Send me the MP3 file and I'll load it up on my device now and let you know if I'm having any problems
my email address is my username @gmail.com
Ok, I tried the included earbuds, and the noise is much less pronounced than with my AKG headphones, but still audible. It starts as soon as the playback begins and stops about 2 seconds after I pause the music player. (I guess this is when the audio hardware shuts down.)
MP3 and WAV exhibit the same noise, so it's not encoding artefacts.
wossName said:
Ok, I tried the included earbuds, and the noise is much less pronounced than with my AKG headphones, but still audible. It starts as soon as the playback begins and stops about 2 seconds after I pause the music player. (I guess this is when the audio hardware shuts down.)
MP3 and WAV exhibit the same noise, so it's not encoding artefacts.
Click to expand...
Click to collapse
Is it a buzzing noise?
I'd describe it more like a hissing sound.
Edit: I have attached a sample MP3 (hissingat5.mp3) in a ZIP file. I can clearly hear a hissing sound around 0:05 when the music gets quiet and I'm not using the included earphones. Anyone else? (I've checked the original CD with the same headphones, there's definitely no noise on the recording.)
wossName said:
2) Sometimes, when listening to consecutive tracks of an album, there is a stutter when a new track starts. Haven't found a way to reproduce this reliably yet.
Click to expand...
Click to collapse
My ipod touch does this sometimes. I have to reboot the ipod and its fine after. Maybe its because they are low on memory. Have you got lots of apps running? Try taskiller and try again?
I've found the music app struggles the most with low system resources and during the phones numerous "heavy lag" periods makes play back shutter or even stop altogether!
And god forbid you have more than five albums with bog standard 600x600 cover art... slow doesn't really describe it
mwatson said:
My ipod touch does this sometimes. I have to reboot the ipod and its fine after. Maybe its because they are low on memory. Have you got lots of apps running? Try taskiller and try again?
Click to expand...
Click to collapse
Good idea, that might be a reason.
I think I'll be sticking to my iPod for now, though. While the stuttering problem is probably fixable in software, I'm not so sure about the audio quality.
my music also lags(espacially in sleep mode.. it's ridicoulis)... it's so annoying.. something needs to be done about this... I've tryed to memory cards and the music lags on both.. one is fast and one is slow..
I've found that if I play music through the phone itself or my headphones, there's no problem. If i connect it to my little 2.1 speakers, songs stutter, jump, restart, skip etc CONSTANTLY. Any ideas why this could happen? The speakers work fine with everything else, afaik. And the Hero works fine with other stuff... guesses?
I also have the slight hiss for a few seconds. Sound quality is pretty average, but i have my awesome samsung P3 for that
Im using a Philips SHB9000 stereobluetooth headset, theres no hiss in that, maybee its bound to wired only? thoe i have some stutter.. i use a Class 4 4GB Microsdcard.
skee^ said:
Im using a Philips SHB9000 stereobluetooth headset, theres no hiss in that, maybee its bound to wired only?
Click to expand...
Click to collapse
Yeah, since you're not using the Hero's audio hardware at all, I wouldn't expect there to be any noise.
BTW, how much does the bluetooth headset drain the battery? I was thinking of using one to solve this problem.
Lack of gapless playback is also a bummer for me. I might be going back to my Zune.
wossName said:
Hi all,
I got my Hero on Monday and I'm blown away by this phone so far!
The only not-so-great aspect I have found is the music playback:
1) There is a small amount of background noise when playing music, which is noticeable
in a quiet environment during low-volume parts of tracks. I don't always listen to Metal on the subway, so this is kind of a problem.
2) Sometimes, when listening to consecutive tracks of an album, there is a stutter when a new track starts. Haven't found a way to reproduce this reliably yet.
I was expecting to be able to ditch my iPod for the Hero, but I'm a little hesitant now. Does anyone else experience these issues?
Click to expand...
Click to collapse
Exactly the same as on my phone. I'm on my fifth Hero now and knew about the hiss already but this is the first to stutter. Exactly the same files, exactly the same memory card, exactly the same apps installed and running on the system.
No idea why one Hero has difficulty and others don't.
My Hero stutters even in the middle of songs on playback. I tried an alternate music player (nswPlayer) and it didn't help. I'm using mp3s but I think they're 320kbps. Maybe a re-encode would help?
Does anybody else notice a high pitch noise during the browser changing pages, like the noise you get from an old crt tv...or is it just my spidey hearing...
Have notice that sound to.
It comes from time to time, not always in the browser. Can be on homescreen/appdrawer
Sent from my GT-P7510 using XDA Premium App
I hear it as well
its really high frequency not many can hear it.....
I've heard it as well. It might be related to the display and the color transitions on each pixel. Either way I dont see it getting fixed so I would practice the art of "tuning it out"....also wildly successful with loud children and parents..
This is WIDE-spread audio defect in the Samsung Galaxy Tab 10 units. Might be a hardware defect unfortunately. I personally believe ALL units are defective since I have yet too see one without this defect.
Search "Samsung Galaxy Tab 10 Tablet widespread audio defect" on youtube and you will see a video of this defect.
I already exchanged it once and the replacement is the same.
This is an audio playback issue. For example, when you touch an icon or launch an app the tablet plays the Audible Selection sound ("tap/click" sound). After the sound plays the unit emits a high frequency whine from the speakers for a few seconds until the hardware amplifier is powered off by the system. Lowering the volume all the way on the tablet does not stop the noise. The strange thing is when using headphones the high pitch noise stops.
Its EXTREMELY annoying when you're in a quiet room since it happens every time you make a selection on the tablet.
I spend an hour trying to figure out if there was a way around it and almost decided to return my unit and ditch this model completely until I found that disabling Audible Selection in the Sound settings disables the "tap/click" selection sound when you touch the screen. This removes most of the situations where you get this noise from the speakers although it still DOES occur often when playing music or videos. Remember though with Audible Selection disabled you get no tap/click sounds when you use the keyboard or when selecting apps or buttons.
Edit: Im now convinced that this noise occurs when the audio amp is powered on but has no audio to play. For example the Audible Selection "tap/click" sound plays, once played the audio amp is still powered on for a few seconds and with no audio to process it emits this high pitched noise for some reason. You can notice this occasionally when playing other audio and videos w/ audio. For example, I launch a video which has delayed audio, the high pitched noise occurs until the audio starts to play.
Someone needs to fix this as its unacceptable IMO.
that's a teribble sound and lasts 2-3 seconds every click?
dcc22 said:
that's a teribble sound and lasts 2-3 seconds every click?
Click to expand...
Click to collapse
Yup, every single click lol. Its ridiculous and it drove me crazy.
I cant imagine how samsung engineers designed it like this and thought to themselves "Yes, this is good...." Its ridiculous and blows my mind how they can find something like this acceptable.
<<SOLVED>> The moto G Opamp is not very efficient. It struggles to go down to 2Ohm stable. This means average earbud type headphones rated at 16Ohms. will have hiss and other artifacts. Higher impedance headphones. 40-70Ohms have much better sq. Much above 70Ohms and I suspect the Moto G won't be powerful enough to drive them.... so, that's the sweet spot!
Hey,
Since I updated to kitkta4.4.2 I notice there is a significant background hiss listening with headphones.
As soon as you use an app that activates the audio jack the hiss kicks in, it is constant, not volume dependent. If you turn the volume down to zero, but the app keeps the sound output active the hiss remains.
when the app is closed, the hiss abruptly stops (presumably when the sound API deactivates the inbuilt opamp to save battery)
I'm about 90% sure this wasn't present under 4.3 or was far less noticeable.
I'm not being picky either, this is bad enough that it would make using the phone as a walkman at a low or moderate volume unpleasant. From experience I'd estimate the hiss at approx -20dB.. this is similar to the hiss you would hear from your average desktop PC fan at idle under your desk..
can anyone test this too, on 4.3 and 4.4.2?
Oh, and use earbud headphones or good closed cup ones. Open phones, unless you are somewhere very quiet won't give a good idea of the hiss..
thanks
Can confirm this on 4.4.2, too bad I didn't see your post before updating, as I don't really remember how it was on 4.3 :/
You don't actually have to use earphones, it's noticeable through the speaker, too (well I'm in my room alone and I put my ear close to it). However, I wouldn't say it's very significant - when using earphones I can hear it when muted, on the 1st bar after mute; on the 2nd you can't really say if you hear it or is it your imagination; and on the 3rd bar it's unnoticeable.
I can't notice any hiss in 4.3, even if I use a headphone amp. No clicking sounds either when the opamp turns on.
Sent from my XT1032 using xda app-developers app
UnknownAX said:
I can't notice any hiss in 4.3, even if I use a headphone amp. No clicking sounds either when the opamp turns on.
Sent from my XT1032 using xda app-developers app
Click to expand...
Click to collapse
this is what I was worried about. I didnt notice any hiss before either, and I had it connected to a car stereo so would amplify the issue (if it was there).
maybe something did change in the audio settings/drivers then. I have already tried dissablying all the dsp stuff with no luck, still the hiss and click when the opamp switches on/off.
Maybe it was there before though, and it's bad luck with the phone, rather than the OS version.
I have got UK Retail 4.4.2 and I have tried to replicate this. I have tried YouTube, Spotify Play Music and TuneIn. I do not experience a hiss!
UnknownAX said:
I can't notice any hiss in 4.3, even if I use a headphone amp. No clicking sounds either when the opamp turns on.
Sent from my XT1032 using xda app-developers app
Click to expand...
Click to collapse
dhilluk said:
I have got UK Retail 4.4.2 and I have tried to replicate this. I have tried YouTube, Spotify Play Music and TuneIn. I do not experience a hiss!
Click to expand...
Click to collapse
Under 4.3 to save battery I disabled apps I wasn't using, including the Audio Effects app, and google play. When you disable them it forces you to 'uninstall updates' which I didnt realise at the time, but I think may have been specific to the moto g, as you cannot redownload them from playstore, or update them.
Would someone be so kind as to upload the FULL apk of their google play and and Sound Effects, from their stock 4.4.2 build?
Im pretty sure this is down to the software API that activates the opamp. (as it is very distinct), it even happens when you activate audio by using the rocker to increase the ringtone volume!?!?!???
It sounds like listening to a really cheap mp3 player with a low S/N ratio...
** edit I mean 'Play Music' not 'google play'
Hi,
I actually just registered to say this was very much present on my moto g on android 4.3 and is still the same on KitKat. It definitely sounds like a cheap mp3 player. Does anyone know of a fix?
Thanks
helppme said:
Hey,
Since I updated to kitkta4.4.2 I notice there is a significant background hiss listening with headphones.
As soon as you use an app that activates the audio jack the hiss kicks in, it is constant, not volume dependent. If you turn the volume down to zero, but the app keeps the sound output active the hiss remains.
when the app is closed, the hiss abruptly stops (presumably when the sound API deactivates the inbuilt opamp to save battery)
I'm about 90% sure this wasn't present under 4.3 or was far less noticeable.
I'm not being picky either, this is bad enough that it would make using the phone as a walkman at a low or moderate volume unpleasant. From experience I'd estimate the hiss at approx -20dB.. this is similar to the hiss you would hear from your average desktop PC fan at idle under your desk..
can anyone test this too, on 4.3 and 4.4.2?
Oh, and use earbud headphones or good closed cup ones. Open phones, unless you are somewhere very quiet won't give a good idea of the hiss..
thanks
Click to expand...
Click to collapse
motg-gm said:
Hi,
I actually just registered to say this was very much present on my moto g on android 4.3 and is still the same on KitKat. It definitely sounds like a cheap mp3 player. Does anyone know of a fix?
Thanks
Click to expand...
Click to collapse
Now this is getting weird. I think I'll install the ota to see how mine behaves. The G's audio quality decent enough imo. Probably above Android smartphone average. But what I like the most is that it's 100% silent, regardless of the volume setting, headphones or the amp.
Having said that, I will still get a USB DAC solution for it, which luckily has native support on both stock ROMs.
UnknownAX said:
Now this is getting weird. I think I'll install the ota to see how mine behaves. The G's audio quality decent enough imo. Probably above Android smartphone average. But what I like the most is that it's 100% silent, regardless of the volume setting, headphones or the amp.
Having said that, I will still get a USB DAC solution for it, which luckily has native support on both stock ROMs.
Click to expand...
Click to collapse
Is there anyway to update the phone without wifi ?? ...my friend as unlimited data but no wifi and she really wants to update ?
boe323 said:
Is there anyway to update the phone without wifi ?? ...my friend as unlimited data but no wifi and she really wants to update ?
Click to expand...
Click to collapse
I don't see how this is on-topic, but of course, you can download the update either on Wi-Fi or mobile data.
I don't know what you mean with "hiss", but since I updated mine (today - uk), i have started to notice some "clicks" in musics, that i didn't have before.
I was using PlayerPro, turned off the equalizer, uninstalled and reinstalled it again, and it was solved.
Google music, had no issues.
RickPinto said:
I don't know what you mean with "hiss", but since I updated mine (today - uk), i have started to notice some "clicks" in musics, that i didn't have before.
I was using PlayerPro, turned off the equalizer, uninstalled and reinstalled it again, and it was solved.
Google music, had no issues.
Click to expand...
Click to collapse
by hiss, I mean hiss. It is probably around 18KHz, and is similar tot he sound of RF interference on a stereo (alsmost like the snow screen sound on a tv).
It is not volume dependent so it is defenitely downstream from the DAC, and must be the opamp or downsteram from the opamp in the phone. It is most likely from a poor ground some where in the audio path (assuming the opamp isn't awful, anyone know the chip?). It could be due to the single board set up of the Moto G mainboard design. I'm guessing here, but if the PCB has the audio channel close to any of the ground of power channels, this would explain my hiss. If it is built to tight tollerance, this could also explain why some people have it, others don't.
In laymans terms, I'm saying the audio signal is 'dirty. If anyone has every used a PC with crappy audio on the motherboard, they will know exactly what this problem is like. When no program is using the audio driver, the board puts the audio to 'sleep', when you open a program that uses that audio driver, the audio wakes up and you get some hiss, noise through the audio and pc speakers. This is exactly what I experience with my moto G.
if im honest, it's unlistenable, however I'm a bit of an audiophile so I can appreciate for most people they won't see it as a problem..
helppme said:
if im honest, it's unlistenable, however I'm a bit of an audiophile so I can appreciate for most people they won't see it as a problem..
Click to expand...
Click to collapse
I found 4.3 to already be noisy with the hiss when using my earphones, which have a low attenuation and so even low volumes sound loud on them. To get around this problem I bought an attenuator which connects between the phone and the earphones. Then I set the phone audio to maximum, and reduced the volume using the attenuator. Setting the phone audio to loud means the hiss volume is low compared to the volume of the sound coming out of the phone.
This is the attenuator I use:
http://www.amazon.co.uk/dp/B008EWP07E
RickPinto said:
I don't know what you mean with "hiss", but since I updated mine (today - uk), i have started to notice some "clicks" in musics, that i didn't have before.
I was using PlayerPro, turned off the equalizer, uninstalled and reinstalled it again, and it was solved.
Google music, had no issues.
Click to expand...
Click to collapse
superusr said:
I found 4.3 to already be noisy with the hiss when using my earphones, which have a low attenuation and so even low volumes sound loud on them. To get around this problem I bought an attenuator which connects between the phone and the earphones. Then I set the phone audio to maximum, and reduced the volume using the attenuator. Setting the phone audio to loud means the hiss volume is low compared to the volume of the sound coming out of the phone.
This is the attenuator I use:
http://www.amazon.co.uk/dp/B008EWP07E
Click to expand...
Click to collapse
this is a possibility, but its not ideal... sadly this is looking like a hardware issue not a software one though as if it was software, I'd expect it to be upstream of the opamp. The fact your attenuator solution works, is more evidence this is a downstream issue . (as implification induced noise increases with the square of the volume (assuming a logarithmic volume scale))
I'm on 4.4. I notice a slight hiss when music is coming out of the phones speaker, though its completely undetectable if the phone is at around half volume. No hiss when coming through headphones.
Sent from my XT1034 using xda app-developers app
Ravinxx said:
I'm on 4.4. I notice a slight hiss when music is coming out of the phones speaker, though its completely undetectable if the phone is at around half volume. No hiss when coming through headphones.
Sent from my XT1034 using xda app-developers app
Click to expand...
Click to collapse
Please can you test something, with some sensitive in ear headphones (or in a quiet room if they are normal headphones.)
>Connect headphones to phone
>Make sure ALL apps are closed.
>turn the phones ring volume to zero
>you should hear silence.(regardless of what headphone volume is)
>On the home screen, Press the Up volume rocker 3 times quite quickly.
>On my phone, the headphones go from silent to Hiss, then I hear the 'Beep'.....'Beep' of the volume increase on top of the hiss. Wait 2 seconds after the second beep and you hear the Hiss abruptly stop, and you are back to silent.
I have this problem with all audio activity on the phone, but the ringtone volume trick is the easiest way to demonstrate it.
helppme said:
Please can you test something, with some sensitive in ear headphones (or in a quiet room if they are normal headphones.)
>Connect headphones to phone
>Make sure ALL apps are closed.
>turn the phones ring volume to zero
>you should hear silence.(regardless of what headphone volume is)
>On the home screen, Press the Up volume rocker 3 times quite quickly.
>On my phone, the headphones go from silent to Hiss, then I hear the 'Beep'.....'Beep' of the volume increase on top of the hiss. Wait 2 seconds after the second beep and you hear the Hiss abruptly stop, and you are back to silent.
I have this problem with all audio activity on the phone, but the ringtone volume trick is the easiest way to demonstrate it.
Click to expand...
Click to collapse
Or even easier, just press the volume down or up button once in any direction with headphones plugged in. Regardless of what it was set to and becomes set to, you will hear a faint background hum/hiss be emitted through the headphones for a second. This is fairly normal on any phone and even most audio devices. I don't know what you expect really in a smart phone that costs £129 in the UK. It is a compact environment to build so much electronics into and will never be a hifi device.
I tested with 3 phones on my desk right now and they all have a hiss when you first do something to make audio come through the headphones like quickly play and then pause a track. In fact, one phone (Samsung Galaxy Ace Plus) has not only a hiss, but a screech/high pitched whine as well. All of these "noises" that are detectable, become undetectable when volume of anything is turned up past the first or second bar anyway.
Ravinxx said:
I'm on 4.4. I notice a slight hiss when music is coming out of the phones speaker, though its completely undetectable if the phone is at around half volume. No hiss when coming through headphones.
Sent from my XT1034 using xda app-developers app
Click to expand...
Click to collapse
coursemyhorse said:
Or even easier, just press the volume down or up button once in any direction with headphones plugged in. Regardless of what it was set to and becomes set to, you will hear a faint background hum/hiss be emitted through the headphones for a second. This is fairly normal on any phone and even most audio devices. I don't know what you expect really in a smart phone that costs £129 in the UK. It is a compact environment to build so much electronics into and will never be a hifi device.
I tested with 3 phones on my desk right now and they all have a hiss when you first do something to make audio come through the headphones like quickly play and then pause a track. In fact, one phone (Samsung Galaxy Ace Plus) has not only a hiss, but a screech/high pitched whine as well. All of these "noises" that are detectable, become undetectable when volume of anything is turned up past the first or second bar anyway.
Click to expand...
Click to collapse
This is a fair point, and I agree is not surprising given the phones price. I think the reason I have posed this question was to a) determine if it could be software related (4.3 vs 4.4.2) but It doesn't looks so. b) Is it universal, or could be a slight lottery and maybe my phone is worse than others. As some people say they definitely have no issue. (granted it could be subjective)
Also, I would say, although it is present in most devices to some degree, it is noticeably worse on this phone than any other I have had. Multiple sony erricsons, galaxy Ace, Nokias.. And my last phone Galaxy S2 had extremely clean audio production. (i compared directly with moto g).
I do concede I am an audio snob though, so don't like listening to poor quality. I never really expected to use the moto g for music, but would have been a nice to have.
helppme said:
This is a fair point, and I agree is not surprising given the phones price. I think the reason I have posed this question was to a) determine if it could be software related (4.3 vs 4.4.2) but It doesn't looks so. b) Is it universal, or could be a slight lottery and maybe my phone is worse than others. As some people say they definitely have no issue. (granted it could be subjective)
Also, I would say, although it is present in most devices to some degree, it is noticeably worse on this phone than any other I have had. Multiple sony erricsons, galaxy Ace, Nokias.. And my last phone Galaxy S2 had extremely clean audio production. (i compared directly with moto g).
I do concede I am an audio snob though, so don't like listening to poor quality. I never really expected to use the moto g for music, but would have been a nice to have.
Click to expand...
Click to collapse
Yeah, it seems to me too that you are a bit more on the audio than most people
By the way, I was wondering up to which levels can you really say that you hear the hiss? As I've said before, for me it's definite hiss when muted and 1st level, weird feeling on the 2nd and I can't hear it from the 3rd.
theArchitektas said:
Yeah, it seems to me too that you are a bit more on the audio than most people
By the way, I was wondering up to which levels (just the volume slider, no music) can you really say that you hear the hiss? As I've said before, for me it's definite hiss when muted and 1st level, weird feeling on the 2nd and I can't hear it from the 3rd.
Click to expand...
Click to collapse
Depends on the music. pop music which has a lot of mids and highs, the hiss isnt noticible from notch 4 up maybe.
Quiet music, classical, R&B & hihop with a lot of bass beats but not many highs, you can hear the background his up to maybe 2 notches off max. But its acceptable from maybe half volume.
tbh it's more of a shame than an issue. I didn't expect this to replace a decent mp3 player, would just have been convenient is all.
Does anyone else's phone do this: if you record a video in a quiet room and then play it back on full volume, you will hear an audio static noise. My original plus 32GB Aluminum 6P and 2 RMA replacements all have this issue. I haven't seen much reporting about this so I don't know how widespread it is. It's even worse when you cast your google photos onto your TV.
Would be interested in someone with a sound proof room to try this. That would tell us if there is a sound there that the mic picks up but our ears just don't. Not that that fixes the problem...
Sent from my Nexus 6P using Tapatalk
I've also noticed that when playing back videos on photos.google.com it will not have as loud of a static noise. Maybe this is some software issue.
I've added a poll to see if it's just a select few phones that are doing this. I don't want to keep getting replacements if they are all broken
Static and clicking noise
I have the same issues as you. I recorded a video at night, while in bed, and I caught the issue. I can only heart it when I turn the volume up (~+75%). The reason I did this was because my phone has a buzz/click sound when I plug headphones into the 3.5mm jack. When I pay music or video, I can not hear the static.
Just picked up mine and I also have this issue. Hope it's a SW problem.
Yeah It only happens to my recorded videos after I turn up the volume as well
Still having issues with this. Can even hear static when using a voice recorder
Hello!
Just got my Essential Phone and I'm loving most of it so far. Unfortunately though, I'm having a problem with the DAC Dongle that came in the box. In combination with my Shure SE215 earbuds I get some terrible static noise whenever I start playing media from any app (doesn't matter if it's Video or only Audio). As soon as playback stops everything is totally quiet again with absolutely zero noise. Though it pops back in for a few seconds from time to time when I'm not listening to anything.
This is extremely annoying, especially when listening to really dynamic acoustic stuff on youtube or with movies, that tend to have quiet moments, as there are parts when the noise is louder than the stuff you're listening to.
Is there anyone with the same problem out here? Or could it be that I've gotten a bad adapter and getting the Pixel one might be a fix?
Thanks in advance!
Lauritz
LL1997 said:
Hello!
Just got my Essential Phone and I'm loving most of it so far. Unfortunately though, I'm having a problem with the DAC Dongle that came in the box. In combination with my Shure SE215 earbuds I get some terrible static noise whenever I start playing media from any app (doesn't matter if it's Video or only Audio). As soon as playback stops everything is totally quiet again with absolutely zero noise. Though it pops back in for a few seconds from time to time when I'm not listening to anything.
This is extremely annoying, especially when listening to really dynamic acoustic stuff on youtube or with movies, that tend to have quiet moments, as there are parts when the noise is louder than the stuff you're listening to.
Is there anyone with the same problem out here? Or could it be that I've gotten a bad adapter and getting the Pixel one might be a fix?
Thanks in advance!
Lauritz
Click to expand...
Click to collapse
I had 2 Essential phones and have not noticed static noise while playing anything. This you update the adapter? When you plug it in, there is a notification in the status bar telling you about the update. If you haven't updated, then try it, possible that the update fixes static noise. When I tried 2 of the phones, I update the adapter before listening to anything, so can't really confirm if update really fixes anything or you have a bad unit.
I do know that Google adapter works with Essential phone, although Essential adapter seems to be a bit louder.
Just found, read the post # 7: https://forum.xda-developers.com/essential-phone/accessories/type-c-usb-dac-t3703043
LL1997 said:
Hello!
Just got my Essential Phone and I'm loving most of it so far. Unfortunately though, I'm having a problem with the DAC Dongle that came in the box. In combination with my Shure SE215 earbuds I get some terrible static noise whenever I start playing media from any app (doesn't matter if it's Video or only Audio). As soon as playback stops everything is totally quiet again with absolutely zero noise. Though it pops back in for a few seconds from time to time when I'm not listening to anything.
This is extremely annoying, especially when listening to really dynamic acoustic stuff on youtube or with movies, that tend to have quiet moments, as there are parts when the noise is louder than the stuff you're listening to.
Is there anyone with the same problem out here? Or could it be that I've gotten a bad adapter and getting the Pixel one might be a fix?
Thanks in advance!
Lauritz
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I have the same problem. Asked for a new dongle, seems to be gone i'm hoping.
pointmaine
I can hear the noise for certain songs when the song is ending or at a "quiet" part of the song. Not for all songs. A bit weird.
Charkatak said:
I had 2 Essential phones and have not noticed static noise while playing anything. This you update the adapter? When you plug it in, there is a notification in the status bar telling you about the update. If you haven't updated, then try it, possible that the update fixes static noise. When I tried 2 of the phones, I update the adapter before listening to anything, so can't really confirm if update really fixes anything or you have a bad unit.
I do know that Google adapter works with Essential phone, although Essential adapter seems to be a bit louder.
Just found, read the post # 7: https://forum.xda-developers.com/essential-phone/accessories/type-c-usb-dac-t3703043
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Yeah, did the update the first time I plugged it in. I'll try it with a different pair of earbuds maybe, to see if that makes a different.
As for the replacement dongle mentioned in another post. Thats interesting. As I live in Germany though, that would probably be a bit complicated getting a hold of one directly, if you can somehow get them separately from essential.
Maybe I'll just order a Pixel dongle to see if that changes anything. Should at least work as I've read in a few other posts.
LL1997 said:
Hello!
Just got my Essential Phone and I'm loving most of it so far. Unfortunately though, I'm having a problem with the DAC Dongle that came in the box. In combination with my Shure SE215 earbuds I get some terrible static noise whenever I start playing media from any app (doesn't matter if it's Video or only Audio). As soon as playback stops everything is totally quiet again with absolutely zero noise. Though it pops back in for a few seconds from time to time when I'm not listening to anything.
This is extremely annoying, especially when listening to really dynamic acoustic stuff on youtube or with movies, that tend to have quiet moments, as there are parts when the noise is louder than the stuff you're listening to.
Is there anyone with the same problem out here? Or could it be that I've gotten a bad adapter and getting the Pixel one might be a fix?
Thanks in advance!
Lauritz
Click to expand...
Click to collapse
Hi Lauritz,
I'm experiencing exactly the same. Did you solve the issue finally? I realised that the only time I don't hear any static noise is when listening through HF Player from Onkyo. For any other app like Google Music, Spotify, Foobar I stil hear that terrible static noise.
Thanks for any info.
Vojta
Pointmaine said:
I have the same problem. Asked for a new dongle, seems to be gone i'm hoping.
pointmaine
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Click to collapse
Did the issue get resolved with the new dongle?