Database Users

Microsoft MyPhone Premium features not working?

Hi,
I've been trying to get the MyPhone premium features trial (locate lost phone/remote ring etc.) to work on the HD2 and to set this up the service needs to send 12 silent messages to the phone. This worked on my old Polaris just fine but on the HD2 it fails to recieve these 12 messages and therfeore the service cant be used.
Does anyone else have this problem???
Thanks

Just gave it a go - same problem - FYI I'm on Vodafone..

Have you guy's updated your ROM to the newest version? Maybe HTC has fixed it... I don't know, but it's worth a try.

I've not flashed yet, due to the O2 branded ROM, might try the goldcard method on the weekend.
Anyone with the newer ROM care to try the free premium features trial and report back
Thanks

Cafun said:
Have you guy's updated your ROM to the newest version? Maybe HTC has fixed it... I don't know, but it's worth a try.
Click to expand...
Click to collapse
Yes I have - latest 1.48 ROM

No luck with a 1.48 ROM? maybe its something else as it cant be operator specific

Mine failed to, 1.48 vodafone uk

Hd2 my phone premium features dont work
I have a HD2 which i bought sim free which Im using on the Orange UK 3G network.
I've also noticed that the premium features on ms_myphone dont work with the HD2.
Along with everyone else, I get the message that the phone cannot be contacted.

As soon as the ROM is officially announced on the website of HTC: Report this issue. Maybe they fix it soon then...

Cafun said:
As soon as the ROM is officially announced on the website of HTC: Report this issue. Maybe they fix it soon then...
Click to expand...
Click to collapse
TBH don't see the point in waiting until ROM is officially announced, after all it doesn't work in the current ROM neither! So reporting it as "not working" now just means they can't come back with a "this feature is supported in a forthcoming ROM" (or if they do then we'll know they are talking about something coming later in the pipeline than 1.48!).
I think the more people that report it the better; especially as the whole MS MyPhone feature doesn't seem to have had all that much marketing (at least the here in the UK) therefore the might not immediately be that many people complaining about it.
Just my opinion

Don't know if it's relevant, but having run MyPnone on the original ROM I was (as is standard) asked to download an update to the application. I did this and all was well until today when I was asked to download another update, which I have also done.
Why not see if there is any way to force this update - it may be a bugfix?

Gustopher said:
Don't know if it's relevant, but having run MyPnone on the original ROM I was (as is standard) asked to download an update to the application. I did this and all was well until today when I was asked to download another update, which I have also done.
Why not see if there is any way to force this update - it may be a bugfix?
Click to expand...
Click to collapse
No, still doesn't work with my SIM free HD2 on Orange UK- "The ring/ lock request couldn't be sent due to a problem with our service"

Gustopher said:
Don't know if it's relevant, but having run MyPnone on the original ROM I was (as is standard) asked to download an update to the application. I did this and all was well until today when I was asked to download another update, which I have also done.
Why not see if there is any way to force this update - it may be a bugfix?
Click to expand...
Click to collapse
Semi-relevent but sadly not a fix..
The 'updated' version of the MyPhone app contains the code for the 'Premium' service to work, however these in turn have to then be supported by the phone itself. FYI. Turns out what it does is constantly monitor your incoming txt messages for and intercepts specially formatted ones from the MS server instructing it to do something (ie. for the MyPhone app to launch and connect back to base, turn ringer to full and ring, acquire GPS fix, etc etc). I'd hazard a guess it is the HTC Sence txt messaging service which is preventing this service from working - after all it is known already not to play nice with the txt message notification queue and instead hog it to itself.
So in summary: without the update you'd have no chance of the location element of the Premium Services working, with it you still need support from your handset and it would seem up to ROM 1.48 at least we have sadly confirmed not to have this with the HD2 at this stage. A fix needs to come from either HTC or Microsoft (further updated to MyPhone app), or quite possibly both.

There's a relevant thread over at the MyPhone forum that I tried to add to http://social.microsoft.com/Forums/en-US/MyPhone/thread/57659d5c-2077-4387-9bda-92643e17cab7
not had a reply yet, maybe we need a new thread over there?

i think it must be the HTC messaging app ... has anyone install back the old windows message app, and try the myphone Premium features again?

Im going to bump this thread now that custom ROMS are out there and ask
Is anyone with the htc messaging removed able to set up the premium features of MyPhone?

How do you disable HTC messaging....?
Can you fully disable senseUI ?
On a stock rom....

Serriously, your telling me that no one cares about locating their lost phone, remote wiping etc!
but threads like oh god I bought the wrong phone get a responce
Any luck with a 1.66 ROM?

DMAND said:
Serriously, your telling me that no one cares about locating their lost phone, remote wiping etc!
but threads like oh god I bought the wrong phone get a responce
Any luck with a 1.66 ROM?
Click to expand...
Click to collapse
If you are looking for find my phone style software, forget the myphone premium, go look at Remotetracker. Free, and superb. Stuffed with tons of features. TXT your phone, it will call you back with the microphone open, another command will text you gps coordinates and a link to the position on google maps, another commands will start the gps, make a 5 minute track log and then text it to you in google earth compatible format,, send popup messages to teh phone, get it to send you all your contacts, get it to wipe the SD card, the list is endless.
http://remotetracker.sourceforge.net/

remotetracker is good but I would prefer to be able to use a website to contact my phone rather than having to send a text to it. also being able to ring the phone etc and view it on a map

Update for HTC HD2 – SMS Function Update

I am not sure if anyone mentioned as yet but official htc site has the following hotfix available
"This update for HTC HD2 messaging lets you reach out to your friends and family with instant notifications. Keeping in touch has always been very important, and this update delivers just that: fast and reliable SMS messaging. "
Note: This update is only applicable to ROM version is equal to 1.49.XXX.X, or lower.

Does not solve anything. Still have the same problem on SMS.

Ive not noticed any problems at all, what is it supposed to fix?, And whar does it not fix lol.

i dont have any problems with my hd2 either but i still applied it.

I've applied it and my phone is sending/receiving SMS perfectly, just as it always has. It's a bit sad but I love installing updates.

I haven't had any problems with SMS either.
But maybe it's because my ROM (1.43) is not among those with issues.

oops... I just realized it says for 1.49.XXX and lower!
gotta obey and apply the fix then

jakem said:
I've applied it and my phone is sending/receiving SMS perfectly, just as it always has. It's a bit sad but I love installing updates.
Click to expand...
Click to collapse
You are one sick puppy!
I know what you mean though; was on the miri HD ROM update train for months, upgrading every week or two until I got the HD2. I have had no problems with it whatsoever, but I still can't wait until they get USPL/HSPL sorted so that I can start flashing again...

mjordan79 said:
Does not solve anything. Still have the same problem on SMS.
Click to expand...
Click to collapse
Have same problem

http://forum.xda-developers.com/showthread.php?t=600378

New SMS Hotfix no longer on HTC website?

I'm not sure if I'm just looking in the wrong place, but I can't find the latest SMS hotfix on HTC website anymore. Is it because of some issues with the hotfix?

HTC HD2 messages get stuck in the outbox BUG
enyaj said:
I'm not sure if I'm just looking in the wrong place, but I can't find the latest SMS hotfix on HTC website anymore. Is it because of some issues with the hotfix?
Click to expand...
Click to collapse
the hotfix is no good and even if it is in the web site i recommend you no to use it , rumors are there will be a new one today lets see , but i am no longer optimist that it would work

Just downloaded fine for me.

Gunzta said:
Just downloaded fine for me.
Click to expand...
Click to collapse
We have it still on the Indian website
http://www.htc.com/in/supportdownloadlist.aspx?p_id=297&act=sd&cat=all
dated 14 Jan..

had the same problem, so did a little googl'ing and here is a mirror
HTC SMS Fix 2

If HTC has removed it? why download from rapidshare? The hotfix isn't working

nadderf said:
If HTC has removed it? why download from rapidshare? The hotfix isn't working
Click to expand...
Click to collapse
did you try before the comment because on my device it's working wonderfull.
No waiting time to send an sms, 50% faster and a highlight of the last recieved sms...
So I don't know why it isn't online anymore but it works...

thomas_pieps said:
did you try before the comment because on my device it's working wonderfull.
No waiting time to send an sms, 50% faster and a highlight of the last recieved sms...
So I don't know why it isn't online anymore but it works...
Click to expand...
Click to collapse
Something has corrupted my message notifications, so I no longer recieve sounds for messages and emails etc. Enough though the hot fix addressed the SMS loading thread issue, I bet it has caused the issue I currently have, as I havent installed anything else. The SMS loading issue may have been annoying at times, but there were easy work arounds. Not hearing or feeling when a message comes in is damn annoying!

After installing this hotfix on my phone, I downloaded my archived messages (about 2000 of them) and tried the SMS tab. Everything worked great, apart from the known and reported issues about the display going a little odd when it had loaded all messages.
Everything was fine and then my phone suddenly started running slower than my old HD used to. Everything was stuttering and laggy, and I mean the whole phone - not just the SMS tab.
After numerous restarts and turning things off and on again, I finally re-archived all my text messages so that there were none on the phone and guess what.... it's fine again now.
The hot"fix" wasn't so hot if you ask me.

morpheus1982 said:
Something has corrupted my message notifications, so I no longer recieve sounds for messages and emails etc. Enough though the hot fix addressed the SMS loading thread issue, I bet it has caused the issue I currently have, as I havent installed anything else. The SMS loading issue may have been annoying at times, but there were easy work arounds. Not hearing or feeling when a message comes in is damn annoying!
Click to expand...
Click to collapse
Just change your ringtone, save, recieve an sms, change it back to the old one and it works again...

johncmolyneux said:
After installing this hotfix on my phone, I downloaded my archived messages (about 2000 of them) and tried the SMS tab. Everything worked great, apart from the known and reported issues about the display going a little odd when it had loaded all messages.
Everything was fine and then my phone suddenly started running slower than my old HD used to. Everything was stuttering and laggy, and I mean the whole phone - not just the SMS tab.
After numerous restarts and turning things off and on again, I finally re-archived all my text messages so that there were none on the phone and guess what.... it's fine again now.
The hot"fix" wasn't so hot if you ask me.
Click to expand...
Click to collapse
for the moment over 1700 messages in my phone and no problem of a laggy UI or programs. And I use TomTom for +/- 2hours a day, opera, rss reader & pdf for a few hours and my camera.
Wich rom are you using (I use Miri V2.0)

wth... cant HTC do anything right?? Have they ever heard of quality assurance and testing before releaseing softwareupgrades?
*sigh*...

thomas_pieps said:
for the moment over 1700 messages in my phone and no problem of a laggy UI or programs. And I use TomTom for +/- 2hours a day, opera, rss reader & pdf for a few hours and my camera.
Wich rom are you using (I use Miri V2.0)
Click to expand...
Click to collapse
I'm using 1.48 official. I'm gonna leave it till 1.6 comes out before I choose whether or not to go unofficial.

I'm not sure what this thread is about, but I recently got my HD2 and it won't send all my SMS. Is this what the patch is for?

Guybrush_3pw00d said:
I'm not sure what this thread is about, but I recently got my HD2 and it won't send all my SMS. Is this what the patch is for?
Click to expand...
Click to collapse
nope there for is the first update.
This update or hotfix is for the slow loading sms page when having a lot of stored messages.

johncmolyneux said:
I'm using 1.48 official. I'm gonna leave it till 1.6 comes out before I choose whether or not to go unofficial.
Click to expand...
Click to collapse
I've tried that but the new documents tab was to appealing

thomas_pieps said:
I've tried that but the new documents tab was to appealing
Click to expand...
Click to collapse
It does look nice, but I'd probably turn it off straight away as I'd never use it!

Its available in the Middle eastern website

I sent an email on the HTC Website and I got a reply that Hot Fix was pulled out because of compatibility issues.
Edit: by the way, they said a new one will be released soon.

HTC New SMS Function Update

New SMS Function Update: http://www.htc.com/europe/SupportDownload.aspx?p_id=297&cat=0&dl_id=812
Has anyone installed this and seen any drastic improvements? I believe the last SMS update they released did absolutely no good. Is this something you should install even if you have ROM versions 1.66.XXX.X?
Sure would be nice to have them fix these issues from locking up during heavy sms usage once and for all.

mojohio said:
New SMS Function Update: http://www.htc.com/europe/SupportDownload.aspx?p_id=297&cat=0&dl_id=812
Has anyone installed this and seen any drastic improvements? I believe the last SMS update they released did absolutely no good. Is this something you should install even if you have ROM versions 1.66.XXX.X?
Sure would be nice to have them fix these issues from locking up during heavy sms usage once and for all.
Click to expand...
Click to collapse
Usually they say a ROM version number as the one listed has the fix built in.

Here is the link for all the latest HTC updates for the HD2 and this New- SMS update is out after the latest ROM update? That doesn't make sense? They have screwed up the SMS'ing of this phone from the very beginning. That being said, if they could ever fix it, I wouldn't want anything else.

2 questions in one....
will this new update work with my xannytech 2.3 evolution??
Update for HTC HD2 – New SMS Function Update
This update for HTC HD2 amends the internal management of SMS functionality, and enhances SMS transmission stability, and lets you reach out to your friends and family with instant notifications. Keeping in touch has always been very important, and this update delivers just that: fast and reliable SMS messaging.
i ask this because, we all know that the reception or signal on the hd2 is not the best. But , when i send a text and there is no signal i would like the phone to Try and send the text as soon as a signal is recieved on its own. Find it very annoying having to wait or look for a signal (normally putting phone down) to then quickly resend the message before the signal is lost. Im sure every other phone iv had waits till a receotion then sends. Is there a setting iv missed? Or maybe the hd2 actually does this but hours later?
hope you get where im comming from
thanx for any help....




bump! Still need help!!!

smoothy666 said:
bump! Still need help!!!
Click to expand...
Click to collapse
the htc support site says for roms below 1.66.xxx, that means to me that 1.66.xxx+ roms have this built in already
if your on a custom rom, you'll have to double check what build its based on

Bell Canada & Cyanogen

Hi guys, I'm having a problem with Cyanogen Mod where it does not recognize my own phone number and does not alert me to new voicemails.
I've done many a search and only found reference to the settings in the advanced call area where I've input my numbers manually but they never seem to save for more than a few hours.
I'm wondering how everyone else is dealing with these issues or if there's something obvious that I'm missing, or maybe this is just a Bell problem now. The lack of voicemail alerts is really the only issue keeping me from using Cyanogen Mod as my daily ROM.

I've been thinking of starting a similar thread myself! It seems other people are having similar issues (with Bell Canada, or in my case Virgin Mobile Canada who use the bell network).
Basically we should be receiving voicemail alerts (in the form of a text message) but are not.
I am on Cyanogen Mod 6.1 Stable using a HTC Legend. I entered the Bell Canada voicemail number myself into the settings (+16473832333)
Does anyone know what could possibly be stopping us from receiving these alerts?
I can confirm that I don't experience this issue with the rooted stock roms including the brand new Froyo 3.15 release.
I have never been able to receive these messages with Cyanogen based roms, Indigo Bean, Azure or Cyanogen 6.1 stable.
How can we start to diagnose the problem?
Hopefully we can get some pointers from the Legend development forum crew!?
Please get involved if you are having a similar issue!

same problem here
I'd love a fix!

I'm with Virgin Mobile (so Bell network) and get the exact same problem!

bump
Multiple people with the same problem (all seem to be in Canada on Bell and Rogers). Also the problem is not just on HTC Legend it seems.
I left a voicemail for myself and took a look at alogcat warnings, don't really know what I'm looking for though
Code:
12-29 00:30:29.388 1030 1030 W InputMethodManager: Ignoring onBind: cur seq=83, given seq=82
12-29 00:31:12.008 110 144 W AudioFlinger: write blocked for 119 msecs, 1 delayed writes, thread 0x11e50
12-29 00:31:12.228 232 232 W ResourceType: getEntry failing because entryIndex 65 is beyond type entryCount 1
12-29 00:31:16.228 232 232 W ResourceType: Attempt to retrieve bag 0x01010041 which is invalid or in a cycle.
12-29 00:31:16.748 147 166 W Process : Unable to open /proc/849/status
Took a look at Cyanogen issue tracker and couldn't find the issue.
Anyone have any pointers of what to do next?
Here are a couple of posts found elsewhere on the same issue:
http://forum.xda-developers.com/showthread.php?t=881363
http://forum.cyanogenmod.com/topic/12975-no-voicemail-notification-desire-z-bell-on-rogers/
http://forum.cyanogenmod.com/topic/12079-no-voicemail-notification/

Anyone have any luck fixing this, its driving me nuts.
Tested on Blay0's Froyo rom for Legend (based on HTC Froyo), notification and inbox notification works fine.
Sent from my Legend using XDA App

Quick update:
Using CM7 the phone can now remember its own number so I don't have to input it after each reboot, which is nice.
Still a no-go for voicemail alerts, although I did manage to get an alert pushed to the phone one day randomly. It was a 5 day old message that I hadn't bothered to check that came in both as an alert and text alert, hasn't happened since.
Also, a quick thanks to everyone showing interest in solving this issue.

Badger2point0 said:
Quick update:
Using CM7 the phone can now remember its own number so I don't have to input it after each reboot, which is nice.
Still a no-go for voicemail alerts, although I did manage to get an alert pushed to the phone one day randomly. It was a 5 day old message that I hadn't bothered to check that came in both as an alert and text alert, hasn't happened since.
Also, a quick thanks to everyone showing interest in solving this issue.
Click to expand...
Click to collapse
I got excited when I saw that you got one notification. Too bad it's only 1. I'm keeping an eye on this issue too. I would love to check out the new CM7.

I've gotten voicemail alerts before a few times on cm 6.1 and cm7. I'm on Bell. I mean I certainly don't get them a lot, but i blame that on no one loving me

Is the phone forgetting its number a known issue on CyanogenMod, or is this a rarer bug?
Any other bugs to note before I flash?

I haven't noticed any bugs (aside from it forgetting your phone number) in my week of using it, but I don't use voicemail anyways.

I did a test an left me a message, no notification. cm7

Damn it, I had high (voicemail) hopes for CM7, hmm.

Solarisphere said:
I haven't noticed any bugs (aside from it forgetting your phone number) in my week of using it, but I don't use voicemail anyways.
Click to expand...
Click to collapse
When you say forgetting your phone number do you mean the voicemail number or actual phone number of the phone itself.
Do you think this is connected?
Sent from my Legend using XDA App

hi there,
i can't say i have issues with the voicemail, as i don't have voicemail, but I can confirm that my legend running cyanogen 6.1.0 on the bell network doesn't konw it's own number.
Settings > About Phone > Status
shows my number as "unknown"
if i enter the number and reboot it's gone.
i called bell a few weeks back and had them do an OTA (over the air) update to my number, and nothing changed.
if i open SIM toolkit, the number is listed in there, but not in the phone itself.
hope that helps a little.

Would anyone be willing to head over to Cyanogen issue tracker and report the voicemail bug? I see there is a similar one for Rogers on the Desire. Wondering if its the voicemail protocol these Canadian providers are using.
https://code.google.com/p/cyanogenmod/
I'm using BlaY0's rom at the moment, so can't do the required alogcat but if someone has CM 6/7 up and running?

I'll see if I can get around to doing that in the near future.
My other reason for posting again is that I just recieved a text message alert notifying me of 3 new voicemails. These are fairly old voicemails from earlier this week that I never bothered to check (just returned the calls), but it's nice to see that they can come through... just not when I need/want them to, lol.
CM7 nightly build from 02/21/2011

Badger2point0 said:
but it's nice to see that they can come through... just not when I need/want them to, lol.
CM7 nightly build from 02/21/2011
Click to expand...
Click to collapse
Well its something at least! I'll flash a nightly when I get the chance and check it out also

Got around to flashing RC4 on the Legend, great rom, but as suspected no surprises, still not getting voicemail notification (voicemail symbol/SMS) unfortunately.

Anyone of you BELL users knows if the bugs still exist ?
I'd like to try the CM stable or NIghtly provided all of the commonly used functions are *usable* ( or have work arounds)
Right now i'm on blayo and this is the only ROM i used since i rooted a while back... never bothered with the other ROMS because they each have something not working ... but i'd like to try something new for a change