Hi everyone, my problem is our demo model at my work had a lock pattern put on it. Its been messed up to the point where you have to entee your gmail info. But no one remembers it. Is there anyway to do a factory reset without having to go into settings or anything i can do? Thanks in advance.
Sent from my SCH-I510
According to Acer's support site, you'll have to send it back to them for a full reset.
However, if you search the forums there should be a way to push a 'clean' ROM image through a connected PC.
In either case any user info will be gone.
Maybe this little trick might help: http://forum.xda-developers.com/showthread.php?t=1132760
Have you tried using the Android Market to unlock it "from the inside"?.
Have a look at installing this app via the Market, it will unlock your device;
https://market.android.com/details?id=se.curity.android.screenlockbypass
Of course, you tablet will need to be linked to the market, and connected to the internet to receive the "Install" intent from the Android Market.
We had a customer thought it would be funny to put a pattern lock on our demo unit. I had one of my people call and they were able to help us unlock over the phone. I dont remember what they had us do though.
Related
Hey guys,
No matter what, I get the "Unable to Connect" error when trying to connect to my Gmail on Chrome-to-Phone. I've uninstalled, reinstalled etc but nothing. Other Google apps seem to work fine I think.
I'm already connected to this account in this app on my Droid X, so I know it should work. Same goes for my Nook Color previously, worked fine. Why wouldn't it work on this?
Also, in the YouTube tablet app, some videos I try to watch, the second it hits the video screen and the little loading circle starts spinning, the app freezes and then force closes. More than 50% of the videos seem to work, but some (namely certain ones I click from the widget that are featured, which is weird) freeze up right away and FC on me. Any answers to this one yet?
Thanks.
I definitely get the youtube force closes. No idea whats causing it.
Well I bet that one's pretty common.
But does anyone know how to make Chrome to Phone work? This is killing me!
I have the same chrome to phone problem on my Tab and Thunderbolt. Its really annoying because I use it all of the time.
np with Chrome2Phone here - it's just a little slow sometimes.
Try: Force Stop, Clear Cache for the app & restart.
You seeing any message in your logs? (adb logcat)
aSeeker said:
np with Chrome2Phone here - it's just a little slow sometimes.
Try: Force Stop, Clear Cache for the app & restart.
You seeing any message in your logs? (adb logcat)
Click to expand...
Click to collapse
Nope, tried clearing/uninstalling...nothing works, just get unable to connect.
EDIT: I did a logcat on my PC while trying to connect to Chrome to Phone, and the section that contains tons of mentions of Chrome to Phone is freakin over 14,000 characters long, much too long to paste in here. How do I know what to look for in there??? (A hell of a lot of activity happens instantly).
Google has some arbitrary limit of number of devices that you can connect to your chrome to phone account. If you use a different Google account, you should be fine. If you unregister one of your devices, you should be fine.
The problem comes from us crack-flashers that forget to unregister before flashing a new ROM. If you have a nandroid backup of a ROM where you are still registered, restore it and unregister, then restore back to whatever you were using before. I've even gotten it to work on my tablet by unregistering on my phone and then restoring a backup to regain the registration on my phone.
I've also heard that the old registrations expire after a while. I can't verify that, though.
just4747 said:
Nope, tried clearing/uninstalling...nothing works, just get unable to connect.
EDIT: I did a logcat on my PC while trying to connect to Chrome to Phone, and the section that contains tons of mentions of Chrome to Phone is freakin over 14,000 characters long, much too long to paste in here. How do I know what to look for in there??? (A hell of a lot of activity happens instantly).
Click to expand...
Click to collapse
You'll see something that looks like a stack-trace.
It has to be fast - your phone does a lot without you knowing about it
Your best bet is to: adb logcat > capture.txt
Run through the app.
Open & explore.
You'll find a group of lines that look something like:
Code:
D/ContactsSyncAdapter( 517): at com.google.wireless.gdata2.client.GDataServiceClient.convertHttpExceptionForWrites(GDataServiceClient.java:466)
The specific content will vary depending on what apps is crashing.
Feel free to IM me the log and I'll help point out the error.
bill.allrobots.org said:
Google has some arbitrary limit of number of devices that you can connect to your chrome to phone account. If you use a different Google account, you should be fine. If you unregister one of your devices, you should be fine.
The problem comes from us crack-flashers that forget to unregister before flashing a new ROM. If you have a nandroid backup of a ROM where you are still registered, restore it and unregister, then restore back to whatever you were using before. I've even gotten it to work on my tablet by unregistering on my phone and then restoring a backup to regain the registration on my phone.
I've also heard that the old registrations expire after a while. I can't verify that, though.
Click to expand...
Click to collapse
Ok so the too many devices thing is it. I think 2 is the limit. I am linked through my Droid X and was linked to my Nook Color. The problem is that I factory restored (reflashed stock Nook firmware) the Nook to sell it and no longer have access to Chrome to Phone on that device (I assumed it would disconnect the link for me?). It has stock firmware, so no Android apps or anything. Yet the only way I can get it to connect on my Tab is to disconnect on my Droid X app. I don't want to disconnect on there obviously.
How can I disconnect what it thinks is still a link to my Nook Color without actually even having it on the device?? I want to have it link to my DX and my Tab- this will work but I don't see any outside way to unlink it from my Nook? Grr
Basically now, my Tab is connected fine but now the same issue is with my DX, so I still need to figure this out.
Also, in my opinions, this limit of two is not great because what if you really have a legit third device and want to link? There is no quick way to switch between devices if there is a third, and nobody really wants to have two Google accounts just for this. Kinda stupid IMO.
I have had this issue for awhile on my Samsung Captivate and now my Galaxy tab. If there is a limit, I need to figure out how to remove the old ones. Does any one know how to remove devices? I do not currently have it connected on any devices so I should be able to have it running no problem but I get the same message as the OP when I try.
Sent from my GT-P7510 using XDA Premium App
Um OK, so I bit the bullet, took the Nook out, reflashed CM7, logged into Google, downloaded Chrome to Phone...all so I can do what I thought would work and log in to Chrome to Phone and then disconnect again so that the device would now longer be linked. I did that, and now I cannot connect on any of my three devices.
Are you serious?? How are people supposed to deal with this? There is no device management for the account/app anywhere. Can someone please help me make this work? I don't know what to do at this point..
I even tried connecting CTP on the Nook to my other Google account to see if it would really unlink my original account, but I still can't login with the original account on any device!! Oh my freakin God
Hi Fellas, I've searched everywhere and wasn't able to get my issue fixed. i now run out of options but to ask help to the good folks of XDA. If no1 here can help, than the gods help I'm doomed.
I got 2 android devices (Nexus S and XOOM) and i can't install any apps in either of them using my Google Account. Every time I try do download an app I get "Download Failed" error, also I can't connect to "chrone to phone" on the devices and the only way to install an app in any device it's from the web market.
So i created a secondary Google account and when I use the secondary account I can install anything just fine, so obviously is something wrong with my main account, I just can't figure it out. Everything was working yesterday and it's not working today. Simply as that.
I disabled 2 step verification, I changed my CC on google check out, I changed my passwords and changed all my options and changed back to what it was. And still nothing. I followed every single procedure I found on Google and a bunch of forums and everything was a big frustration.
I'm out of ideias. So if any1 can plz trow a light in here I'll be thankful.
Cheers
Update. I tried buy an new app and it was successful. It boughted and installed. But I still can't install any app I had previously bought it and can't install any free app. I just can't understand wtf is going on. Plz some1 help!!!
Sent from my Nexus S using XDA Premium App
Did you try to wipe the cache of the market?
gratti said:
Hi Fellas, I've searched everywhere and wasn't able to get my issue fixed. i now run out of options but to ask help to the good folks of XDA. If no1 here can help, than the gods help I'm doomed.
I got 2 android devices (Nexus S and XOOM) and i can't install any apps in either of them using my Google Account. Every time I try do download an app I get "Download Failed" error, also I can't connect to "chrone to phone" on the devices and the only way to install an app in any device it's from the web market.
So i created a secondary Google account and when I use the secondary account I can install anything just fine, so obviously is something wrong with my main account, I just can't figure it out. Everything was working yesterday and it's not working today. Simply as that.
I disabled 2 step verification, I changed my CC on google check out, I changed my passwords and changed all my options and changed back to what it was. And still nothing. I followed every single procedure I found on Google and a bunch of forums and everything was a big frustration.
I'm out of ideias. So if any1 can plz trow a light in here I'll be thankful.
Cheers
Update. I tried buy an new app and it was successful. It boughted and installed. But I still can't install any app I had previously bought it and can't install any free app. I just can't understand wtf is going on. Plz some1 help!!!
Sent from my Nexus S using XDA Premium App
Click to expand...
Click to collapse
I seen this issue before with the EPIC. One way and the only I was able to fix was a factory reset with the device. The first account is the main account, and its the one you purchase with from the market. Only way to get around it is a factory reset. Try to wipe cache first but it may work and may not. Then again I cant't see what it going on, so it may just be your account with google. Good luck getting in touch with those guys.
I did factory reset, cleared all caches I even cleared my god damn sins.
I tried again today change my credit cards, so tomorrow maybe will go back working. I'm almost certain that its a problem with payment cause it makes no sense otherwise.
Sent from my Nexus S using XDA Premium App
I just got a Kindle Fire for my wife and it is linked to an already existing Amazon account, with a valid Credit Card linked and working fine with books.
When I try to go into the App Store it lets me in but I can't download anything. I can't even get into the "MyApps" section. A box pops up saying "Authenticating" but then goes away, and it goes back to the screen I was just on.
I noticed this issue out of the box and did some research where people made some recommendations such as "Clear Data" from the App. That didn't help, neither did a factory reset. I was hoping that rooting it and uninstalling the App Store app would help, but it didn't.
I figured I would try to turn off the in-App purchasing to see that might help but it would not accept my password. Hmmm Odd, I wonder if somehow this is holding onto an old account, since this was a refurbished Fire.
Personally I could live without the Amazon App Store and the Stock Rom, but my wife really wants it setup and wants to preserve the look and feel.
Any recommendations would be greatly appreciated.
Thanks,
I had that same thing. For me the problem was that I had too many devices registered with the Amazon App store, since I frequently reinstall ROM on my tablet.
There are two places the Kindle gets registered. One is under Mange My Kindle and the other is somewhere within you app store settings. I removed all my devices from the Manage My Kindle area but that didn't fix it. I actually had to call Amazon and they removed all my device registrations from the App Store portion for me, but they said I would have been able to do it myself if I had gone in there.
Sorry I don't have the specific directions to the link. But you should be able to find all your associated devices in you App Store settings online and delete them. After doing this I just restarted my Kindle and the app store worked like a charm.
Thanks that was exactly it. I have a Gtablet and 4 Android phones that get flashed all the time. I went in and deleted them and it fixed the problem.
The path to get to this section is:
Amazon Account settings -> Android Apps & Devices -> Your Devices
And start de-registering devices no longer needed.
Since I can't delete my own thread, I will post the answer to my stupidity here. Moderators, please feel free to delete this if you think that is best. Somehow in Google Play settings I had hidden the phone in question. I have no recollection of doing this nor do I know why I would have done that, but nonetheless my phone was not checked as a visible phone and therefore was not showing up in Google's Android Device Manager.
Original Question... misplaced my phone today and I discovered that when I go online to find it it is not seen on Google's Android device manager website. The phone is not even listed as one of my devices (and yes, I am using the correct account). I have since found the phone and I can verify that Android device manager is cheked under the security settings. I am rooted and I have frozen some apps but nothing that I think would cause Android device manager to not work. I have deactivated and reactivated ADM to no avail. No matter wat i do i can I get my phone to show up online. This could be problematic if I were to ever really leave my phone somewhere and need to find it.
Does anyone have any ideas as to what I may be missing? Is there an app I may be frozen but should not have or something else I may have done? I do have xposed installed with a few modules but nothing that I would think would affect the service.
I tried the clearing data in Google settings apk as suggested for other phones, but no luck.
Thanks for this. I'm guessing this was my problem on my note II.
Sent from my SM-G900V using XDA Premium 4 mobile app
Hi so been on 7.0 for at least a month and just last two days phone was being really buggy so I turned the phone off and back on phone didn't prompt for password to boot.
Is there a way I can save the whole phone on to drive to send to someone to take a closer look to see what virus is on here Im guessing it's a rootkit some how also what way would you run packet capture to see things that way?
Sent from my Nexus 6P using Tapatalk
gjkrisa said:
Hi so been on 7.0 for at least a month and just last two days phone was being really buggy so I turned the phone off and back on phone didn't prompt for password to boot.
Is there a way I can save the whole phone on to drive to send to someone to take a closer look to see what virus is on here Im guessing it's a rootkit some how also what way would you run packet capture to see things that way?
Click to expand...
Click to collapse
I would just grab the latest software image from google and start all over....by the way this doesn't belong here...it belongs in Q&A
Well I think I have a virus I figure people here are going to would want to take a look at that
Sent from my Nexus 6P using Tapatalk
Hii, i would love to take closer look into your phone ? contact me
Viper-GT said:
Hii, i would love to take closer look into your phone contact me
Click to expand...
Click to collapse
let me know what i need to do i did adb backup-full but i doubt it has everything you need.
also couldnt wait so i manually flashed full image downloading the newest beta again.
kornklown69 said:
I would just grab the latest software image from google and start all over....by the way this doesn't belong here...it belongs in Q&A
Click to expand...
Click to collapse
doing this still didnt work even tried another rom manually flashed everything on week 3 my phone started acting buggy restarted phone everything is fine next week i get message that someone has saved new device from my bank bank account if my bank didnt have this feature i would probably not know this happend along with seeing the txt messages showing the second factor authentication.
please tell me how i can get this phone fully backed up with the virus in it to have it sent to someone to review what virus it has?
im going to try emailing other security firms, and google and also look at probably using an iphone for awial.
gjkrisa said:
doing this still didnt work even tried another rom manually flashed everything on week 3 my phone started acting buggy restarted phone everything is fine next week i get message that someone has saved new device from my bank bank account if my bank didnt have this feature i would probably not know this happend along with seeing the txt messages showing the second factor authentication.
please tell me how i can get this phone fully backed up with the virus in it to have it sent to someone to review what virus it has?
im going to try emailing other security firms, and google and also look at probably using an iphone for awial.
Click to expand...
Click to collapse
a virus would be software related...if you did a full wipe and installed fresh software and it continues it might be an app you keep installing...do you get your apps from the playstore or side load as well
kornklown69 said:
a virus would be software related...if you did a full wipe and installed fresh software and it continues it might be an app you keep installing...do you get your apps from the playstore or side load as well
Click to expand...
Click to collapse
playstore only before my phone was locked boot loader and encrypted to have to use pin to boot device.
AS SOON as i get the buggy phone and reboot when it boots up it no longer request pin to boot. on stock rom i was rebooting phone every week to see how long it would take and usually nothing odd until phone got buggy for reason of the reboot.
the buggy issue is shortly opening an app the app will freeze so i hit home nothing happends try to turn the screen off nothing happends until a minute later sometimes phone will reboot its self or i hold power to make it reboot but both take about same amount of time when phone goes into full freeze.
so it being a playstore app and the virus not getting detected google needs to look into how they can patch this...
so im putting this out there so this person or group doesnt forever have a backdoor into peoples phones.
this issue i have had since november last year but havent been so aware about the issue till august. since august ive been dealing with know some how they are getting in and must be an app but i got rid of all games and weird apps that are not nessisary
abs workout, esfile explorer, google+,mint personal finance,tapatalk,accuweather,alaskausafcu,amazon kindle, android auto, android device manager, android pay, calculator, chrome browser, chrome remote desktop, clock, cloud print, contacts, es task manager, facebook, family locator, favorite frequencies, fing, garmin connect, gci my usage, gmail, google, google calendar, google camera, google docs, google drive, google goggles, google keep, google keyboard, google news, google now launcher, google opinion, google photos, google play games, google play music, google txt to speech, hulu, keeper, look out, malwarebytes, maps, messenger, eset mobile security, pandora, playstation phone, phone, shazam, sixaxis controller, skype, speed test, usaa mobile, vlc for android, wifi analyzer, xbox, youtube, zombies run
these are all the apps ive had since ive had this issue.
i was hopping that esfiles exploreres new feature of being notified of new files would help solve this but some folders it doesnt detect like youtube or google music even though in es files explorer i unlocked ability to view the .nomedia
Drop ES File Explorer, to start. Read this article, or do some googling about it on your own;
https://www.androidpit.com/this-is-why-you-should-not-use-es-file-explorer
I have to agree with the article when it says Solid Explorer is a great replacement. I've used it for years now and it's never let me down.
The fact of the matter is, if you manually wiped all of your phone and formatted your internal storage, nothing remains from pre-wipe. If your issue is coming back it can only be a hardware issue (if applicable) or some app you are using, as previously mentioned.
Furthermore, after googling your exact issue I came to find that certain apps that require 'Accessibility Services' can and will disable your pin/password/pattern on boot. Check if any of your apps fit the bill in 'Settings > Accessibility > Services'
Disable any apps which are enabled and reboot. You may have to set up pin, etc., again, but leave the services disabled and see if the issue returns. Let us know!
Edit: Upon more googling, I've found reports of people who had the issue return after disabling & uninstalling the apps in question as well. You may need to flash stock images again and do not install any apps that require accessibility services, or don't grant any of them permission even once.
Edit2: Just another link to check out;
https://blog.g3rt.nl/android-lollipop-encryption-user-interface-flaw.html
Edit3: Issue tracker link; https://code.google.com/p/android/issues/detail?id=219498
Edit4: If you logged into your bank app and factory reset or flashed factory images, logging in again after the wipe/flash will show as a new device. Same goes for having login alerts set for Google / Facebook, etc. Your same phone shows as a new device after the flash or wipe. Guaranteed not a virus.
Double post
RoyJ said:
Drop ES File Explorer, to start. Read this article, or do some googling about it on your own;
https://www.androidpit.com/this-is-why-you-should-not-use-es-file-explorer
I have to agree with the article when it says Solid Explorer is a great replacement. I've used it for years now and it's never let me down.
The fact of the matter is, if you manually wiped all of your phone and formatted your internal storage, nothing remains from pre-wipe. If your issue is coming back it can only be a hardware issue (if applicable) or some app you are using, as previously mentioned.
Furthermore, after googling your exact issue I came to find that certain apps that require 'Accessibility Services' can and will disable your pin/password/pattern on boot. Check if any of your apps fit the bill in 'Settings > Accessibility > Services'
Disable any apps which are enabled and reboot. You may have to set up pin, etc., again, but leave the services disabled and see if the issue returns. Let us know!
Edit: Upon more googling, I've found reports of people who had the issue return after disabling & uninstalling the apps in question as well. You may need to flash stock images again and do not install any apps that require accessibility services, or don't grant any of them permission even once.
Edit2: Just another link to check out;
https://blog.g3rt.nl/android-lollipop-encryption-user-interface-flaw.html
Edit3: Issue tracker link; https://code.google.com/p/android/issues/detail?id=219498
Edit4: If you logged into your bank app and factory reset or flashed factory images, logging in again after the wipe/flash will show as a new device. Same goes for having login alerts set for Google / Facebook, etc. Your same phone shows as a new device after the flash or wipe. Guaranteed not a virus.
Click to expand...
Click to collapse
Thank you! I tried googling but guess I wasn't doing it properly.
I turned off keeper nothing.
I un installed it nothing.
I dont know how to re enable boot encryption pin.
the phone says it is so I'll try clean install again and just not allow keeper anymore I think the issue has come up just after turning keeper on to allow the accessibility features.
Thank you I will keep you informed give it till February if nothing odd happened.
Sent from my Nexus 6P using Tapatalk
gjkrisa said:
Thank you! I tried googling but guess I wasn't doing it properly.
I turned off keeper nothing.
I un installed it nothing.
I dont know how to re enable boot encryption pin.
the phone says it is so I'll try clean install again and just not allow keeper anymore I think the issue has come up just after turning keeper on to allow the accessibility features.
Thank you I will keep you informed give it till February if nothing odd happened.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Also thanks I know about the added devices I cleaned the one to my bank account and I look at my other accounts every once in awial and make sure nothing odd wish my bank account showed what devices instead of only having clean on Facebook I've had things look suspicious ips from another states but the device listed was same as mine so don't know if they are able to spoof that.
I always assumed that some how the cell tower was saying it is relayd to Cali or something.
I live in Fairbanks Alaska.
Sent from my Nexus 6P using Tapatalk
Well turns out it was keeper I switched to last pass uninstalled keeper before uninstall It was telling me 8 hrs of battery life. Now 21 more hrs with already being on for 5 hrs at 78%.
Phone hasn't had any weird issues. Except I had lost the encryption anyways and only after having the new image for one week now been going for three weeks.
Sent from my Nexus 6P using Tapatalk
https://technet.microsoft.com/en-us/library/jj200124(v=ws.11).aspx
Sent from my Nexus 6P using Tapatalk