Related
Ok, so I have a Droid X2, and the Droid X and Droid 1 as predecessors. I have never had any major problems, and the few that I couldn't get around I had SBF via RSD for. To my knowledge, there is no form of SBF for the Acer A500 (yet). So heres the issue:
I may have either flashed an update without the proper files to go before it; or I have have forgotton to wipe something. Nonetheless, my A500 wouldn't boot. When I did some research, I went to this site:
{http://forum.ppcgeeks.com/showthread.php?p=2127076#post2127076}
because it seemed in my eyes to have the most pertinent information. I got the update.zip to install and my A500 booted again! However, I could not get to stop two because my insternal SD card was wiped somehow and when I get to the main screen, do the circular unlock, the launcer, and many other programs repeatedly force close, so much so that I cannot do ANYTHING. How would you approach this, and is there a way for me to get into CWM. I have a recent nandroid backup that what 100% functional, and I would hope the MD5 sums would still match....
Any help/advice is greatly appreciated!
you're wrong, this is absolutely normal issue
http://forum.xda-developers.com/showthread.php?t=1159443
follow this link, this will give you yout tablet back fully operational.
in case of any further prob, this links will help you to perform an Hard/Wipe reset
http://forum.xda-developers.com/showthread.php?t=1132760
good luck
xda-dev2k said:
you're wrong, this is absolutely normal issue
http://forum.xda-developers.com/showthread.php?t=1159443
follow this link, this will give you yout tablet back fully operational.
in case of any further prob, this links will help you to perform an Hard/Wipe reset
http://forum.xda-developers.com/showthread.php?t=1132760
good luck
Click to expand...
Click to collapse
The top link provides a way to install via Acer recovery the new 3.1 OS, but to my understanding its unrootable for now, is that still the case?
the update zip is uploadable even without root.
just like the original OTA firmware. Try it, many other users got back their pads with this one, as you can see in internal posts of the thread
xda-dev2k said:
the update zip is uploadable even without root.
just like the original OTA firmware. Try it, many other users got back their pads with this one, as you can see in internal posts of the thread
Click to expand...
Click to collapse
I totally get what you're saying. What I meant is that if I did the update, it completed successfully, that I would then NOT be able to root the device. Obviously that is a better option that a brick! But I'm trying to find out if I can recover to the most updated version that has been rooted.
Maybe I'm wrong and a root program has been made for 3.1?
hey mate, U quite a little lazy readinf threads titles uh...
take a look at this http://forum.xda-developers.com/showthread.php?t=1138228
pick up the 1.3 version. it will root your "definitely final" version of os, this update U have just uploaded IS the last one available, and it's eligible of any further OTA update...
take care
xda-dev2k said:
hey mate, U quite a little lazy readinf threads titles uh...
take a look at this http://forum.xda-developers.com/showthread.php?t=1138228
pick up the 1.3 version. it will root your "definitely final" version of os, this update U have just uploaded IS the last one available, and it's eligible of any further OTA update...
take care
Click to expand...
Click to collapse
I work 70+ hours a week, I'm certainly not lazy. But that is why I ask these questions hoping for someone to give me a little short cut to the answer. Between work and sleep I have 2.75 free hours a day and do NOT want to spend them reading a forum where its a lot of bs banter in between the actual info. I'm sure there are a lot of people out there that just don't read, but I truly don't have the time.
Also, this is one of the biggest forums for Android out there. Theres no way I could ever read the HUNDREDS of threads just on this device alone....
I do appreaciate your help!!!
I'll give a final report when I have a chance to do it!
This method did NOT work. When I boot into recovery, it always goes to the screen with the triangle and the android. I never see a progress bar....does this matter?
I also tried your other suggestion of "wipe device without recovery" and that didnt work as well.
I know its not a lost cause since it boots all the way up. But every app force closes so I have NO access
YOU have to do things in proper steps !!! ( lack of sleep will do that to you ! )
1/ grab the file from that thread
http://forum.xda-developers.com/showthread.php?t=1159443
( remember to unzip it to get update.zip file and placed on your card and flash using normal recovery.... not renaming ! )... assuming you don't have CWM at the moment.
2/ grab the "iconiaroot 1.3" file to root your device ( as CWM and Acer Recovery Installer required root access )
3/ grab the Acer Recovery Installer and proceed to install CWM to your device...
after all those are done... work your way with CWM ( to access CWM ... you need to keep holding the buttons (Power & Volume down) until you see 4 lines of text...and not let go before that !! )
remember to wipe cache & factory reset ( both before and after to ensure 110% cleaned to avoid errors and FC )
good luck !!
UnicornKaz said:
YOU have to do things in proper steps !!! ( lack of sleep will do that to you ! )
1/ grab the file from that thread
http://forum.xda-developers.com/showthread.php?t=1159443
( remember to unzip it to get update.zip file and placed on your card and flash using normal recovery.... not renaming ! )... assuming you don't have CWM at the moment.
2/ grab the "iconiaroot 1.3" file to root your device ( as CWM and Acer Recovery Installer required root access )
3/ grab the Acer Recovery Installer and proceed to install CWM to your device...
after all those are done... work your way with CWM ( to access CWM ... you need to keep holding the buttons (Power & Volume down) until you see 4 lines of text...and not let go before that !! )
remember to wipe cache & factory reset ( both before and after to ensure 110% cleaned to avoid errors and FC )
good luck !!
Click to expand...
Click to collapse
So I responded to this last night, but somehow it disappeared?? Anyways, thank you for your effort to help me resolve this, but if you look at my initial post, there's no way your description and process would work. First of all, the update above I tried (like I mentioned) and it did NOT work. Also from my description I mentioned that when the tablet does boot, it boots to the home screen (stock green) but, all the important applications, the launcer included, force close so rapidly and repeatedly that I can't do ANYTHING. Thus, I would obviously NOT be able to install any programs, let alone root the device.
Thus the name of this thread....
ibrooks123 said:
So I responded to this last night, but somehow it disappeared?? Anyways, thank you for your effort to help me resolve this, but if you look at my initial post, there's no way your description and process would work. First of all, the update above I tried (like I mentioned) and it did NOT work. Also from my description I mentioned that when the tablet does boot, it boots to the home screen (stock green) but, all the important applications, the launcer included, force close so rapidly and repeatedly that I can't do ANYTHING. Thus, I would obviously NOT be able to install any programs, let alone root the device.
Thus the name of this thread....
Click to expand...
Click to collapse
And obviously you are suffering from lack of sleep !!
The update.zip ( after extraction ) from that thread can be flash either normal recovery or CWM recovery.
and here's the added tool to wipe without a recovery:http://forum.xda-developers.com/showthread.php?t=1132760
Therefore... what's stopping you ??
and please re-read my steps above.. after flashing... you will need to root and re-flash CWM using ( Acer Recovery Installer)
maybe you're not clearly looking at the picture...
there are 2 recoveries ( normal Acer stock recovery and CWM recovery )... DO NOT mistake Acer's stock recovery for the program called Acer Recovery Installer.
what Acer recovery Installer does is install CWM recovery for you and also backup/restore your original Acer recovery.
and you cannot use the program until you are rooted ( step #2 above )
FYI ... each recovery boot differently !!
Stock recovery -->> hold Power & volume down ( closest to the power button ) until some text appear 2-3 lines )
CWM recovery invoke differently.... ( hold Power & Volume down until you get 4 lines of text... do not let go anytime earlier then that )
~~~
extract that update.zip file ( my guess is this is where you went wrong... you didn't extract ? )
when you extract... make sure only the update.zip is put on your MicroSD card ( format FAT32 ).... no sub-folder...etc
Then insert into device and use the stock recovery method above.
if all else fail... get a different microSD card !!
then follow steps #2 and #3 from my previous post .
again... what's stopping you ??
I did the steps that E.B. recommended initially (directions followed religiously). Then I did what you posted (twice now,again, religiously - and yes I know how to, and properly extracted the update. !). Furthermore, I also tried a totally different SD card. 8gb pny VS 16gb San disk.
I decided to go ahead with the TW firmware upgrade. Everything seemed to be going fine until I tried to install it and it told me there was an error and I needed to hook it up to Kies first. I had already been using Kies with it on my Macbook for a couple weeks now so I went ahead and plugged it in. Kies recognized it as usual and all the information came up.
So I went on and tried to install again and it said it needed to reboot.
It reboots and comes to the Samsung Galaxy Tab 10.1 screen like normal (right before it starts the galaxy animation). Next thing I know it comes to a screen that looks like the attached images! I immediately unplugged it from Kies and shut it down. Every time I start it back up it does the same thing. I honestly have NO idea what to do. I can't even return it as it's past the 14 day period and I (stupidly) didn't buy Staples' bogus $160 insurance.
I was not rooted before. This was a stock tab that I bought at staples. It had the firmware 4.24 when I bought it, I think.
Please, any help is appreciated. I tried doing firmware recovery in Kies but the pop up comes up in Korean and I have no idea what it says...
Edit: More info. I'm not the only one with this problem. Two other people have posted on AndroidPolice about this. http://www.androidpolice.com/2011/08/04/samsung-galaxy-tab-10-1-wifi-touchwiz-ux-update-is-now-live/
The software is definitely running underneath all that mess but it's literally impossible to see what is going or to touch anything.
I guess this thread is about the same issue
http://forum.xda-developers.com/showthread.php?t=1203610
Thanks, I'm checking the thread out now. I probably should have searched more than just Google before posting but I freaked out when it happened.
No need to freak out . we have xda and dev to solve all our problems
i have exactly the same problem as you... what should i do now?
I get the same screen but after rebooting! pfft it's making me really sad :\
I'm sorry but I tried reading this http://forum.xda-developers.com/showthread.php?t=1171089 and couldnt understanding what should I do!
What CWM + my device is not rooted, all I could understand is that the thread contains instructions on how to root your device..
I just want my normal screen back!
Please tell me what to do in simple english :\
And now I did a wipe and the stripes are gone, but the screen is black instead :\ still not working. Please help me!
Are you sure you didnt sit on it?
Amal Kadi said:
I'm sorry but I tried reading this http://forum.xda-developers.com/showthread.php?t=1171089 and couldnt understanding what should I do!
What CWM + my device is not rooted, all I could understand is that the thread contains instructions on how to root your device..
I just want my normal screen back!
Please tell me what to do in simple english :\
Click to expand...
Click to collapse
haha i had the same problem go look at my threat that was posted above. in thier someone posted instructions on what to do the link you posted contains the download to the things needed heres a basic rundown of what you need to do
install clockwork recovery mod "CWM" to replace your bootloader.
download and install stock 3.1 and you should have your tab back to normal.
my help thread has the instructions to instal CWM
tonyurquiza said:
haha i had the same problem go look at my threat that was posted above. in thier someone posted instructions on what to do the link you posted contains the download to the things needed heres a basic rundown of what you need to do
install clockwork recovery mod "CWM" to replace your bootloader.
download and install stock 3.1 and you should have your tab back to normal.
my help thread has the instructions to instal CWM
Click to expand...
Click to collapse
So I need to follow all the steps for rooting except the last one which is the actual rooting? Great thanx! Do I need to use Kies? My current computer is Mac but I guess I need to download those things to a Windows machine to make it work, right?
Thank you very much
I had the same problem. I upgraded the update on my non-rooted tablet and got the funked up video mess. Per instructions from Samsung support, I hard booted to the recovery menu (power+vol down, then power up, down on download screen) and did the factory wipe. After that I ended up with the black screen. I could tell things were working in the back but couldnt see a thing. I figured I would throw it on the Kies and it saw that there was a factory upgrade so I let the Kies run through it and it works fine now.
Dont know if this will help w/other but it worked for me.
I gave up looking. I dont know what happen because i rooted my tab and somehow i cant go back. I did factory reset but no luck. I just wanna go to back to 3.1 so i could update my gtab to 3.2. I know its here in this thread but i cant find it (i tried) . If you could just help me out so i could update to 3.2 that would be a help. THANKS SO MUCH!!!!
JESSICA
Hiya, I haven't done this, but will try to help anyway.
Can I ask first, why do you want to go back to the "factory" state? Do you need to return it?
Edit: coz just having root access does not stop you updating to 3.2...
factoy reseting your device will NOT WIPE SYSTEM and thats were superuser is. You need to Odin flash the firmware of you choiche. thats the best and easiest way, its done in 5 minutes. And i think its wise to not update while rooted as some have reported errors during update and some have not. good luck
Why not just flash Galaxy Task 10 Rom? It's 3.2 and much better than the stock 3.2. All you need is Clockwork Mod installed and you can do that with Odin.
I flashed it with Pershoots kernel and it runs VERY stable. You can also flash it with the stock kernel if you don't want overclocking, etc.
I bricked my galaxy tab. I want to go back to 3.1 so i could update it to 3.2. I dont know much aout hacking so I guess i messed up. Im trying to go back to 3.1 so i could update my tab to 3.2 then root it. However, i couldnt find any thread to fix.
thanks for your all reply. If I used 3.2 rom? will it stay 3.2 if I use other roms? thanks in advance
jessica
Well, a custom rom like Galaxy Task 10 is "3.2" and so yes, it will stay 3.2.
I'd recommend Task's rom, it's much better than the stock 3.2.
And no doubt he will update to Android 4 (IceCream Sandwich) so you'll be able to keep up to date.
Your comments about bricking your device are now confusing the situation.
Can you please write what steps you did (or thought you did), and what your device does or does not do right now?
Also, please be vey specific about what device you have, whether it is 3g+wifi or just wifi. Give us the model number from the box if you do not know.
We'll help, we just need details.
Cheers..
i have the 16gb wifi us version. I used odin and
everything went perfect but still cant update to 3.2 using kies. Kies say your tablet doesnt support firmware upgrade. What I did next is i tried to root my tablet
somehow it wont let me root and giving me this "your storage not prepared yet please use ui menu for format and reboot actions"
I downloaded termulator and root checker to see if im rooted however it says im not. So I cant download any roms or upgraded to rom 3.2.
Ive been searching online to how to fix it for almost 6 hours and cant find a solution. pls help!!! THANKS FOR YOUR HELP GUYS AND I REALLY APPRECIATED!
Jessica
I've put numbers (eg [*1]) in to your message quoted below;
killua_bryan said:
i have the 16gb wifi us version. I used odin and
everything went perfect [*1] but still cant update to 3.2 using kies. Kies say your tablet doesnt support firmware upgrade [*2]. What I did next is i tried to root my tablet [*3]
somehow it wont let me root and giving me this "your storage not prepared yet please use ui menu for format and reboot actions"
I downloaded termulator and root checker to see if im rooted [*4] however it says im not. So I cant download any roms [*5] or upgraded to rom 3.2.
Click to expand...
Click to collapse
1. Used ODIN to do what? Put in a recovery image? or replace a whole ROM?
2. Is a firmware upgrade available? There isn't for mine, I'm also on a 16g wifi version but no 3.2 FW has been released for my specific model yet...
3. How? By flashing a zip in recovery? Can you post the link to the information you used to do this?
4. These may give false negatives. Check in your apps list to see if you have "SuperUser". If so, run it, it will show you apps that have tried to ask for root access. They may have been asking but you didn't receive the prompt, and have therefore been denied root access. If so, grant them root and try to run them again.
5. Just FYI, you don't need root access to download/install a ROM, you need a "recovery".
Honestly, I think the best thing for you to do (besides answer these questions ) is to download the ROM Galaxy Task 10, boot into recovery, and flash it. That is assuming you do have a recovery image in place, which depends on the answer to #1 above.
i tried everything. it wont let me root the device. Tab keep saying your storage not prepared yet please use ui menu for format and reboot actions. So i cant use any or replace rom. I upgraded my tab to 3.2 before but kies keep saying its not upgradeable. Any suggestions? thanks!
jessica
Sorry, I need specific information to those questions from my previous post. As stated, replacing a rom doesn't need root, it needs a recovery image.
Maybe some screenshots of your tab and/or computer would help? Or photos, if you can't take screenshots?
Sorry, if you won't answer my questions I'm not going to be able to help.
ill try to post some pics. sorry!
killua_bryan said:
ill try to post some pics. sorry!
Click to expand...
Click to collapse
Start with answering the questions, please?
Pics can tell about "now" but I need the history too.
Back to Stock,
Here's what I did to get back to stock.
You must choose the files under the GTAB GT7510 /retail/google edition
First you have to install Clock Work Recovery using this link:
http://forum.xda-developers.com/showthread.php?t=1171089
Download the files under FilesForDummies 2 mirrors are listed. These files will help you flash Clockworkrecovery and also the retail recovery is included.
This step needs to be flashed through Odin. You also need to root your device after the flash if your not already rooted. You need the Clock Work Recovery to enter recovery mode so you can flash the Stock Files that I'll point you later.
Once you've flashed the Clockwork recovery you should reboot normally. At this point try to root your device if its not already rooted. Look for OneClickRoot I'll point to that later if you don't already have it.
Not too sure if you need to be rooted as I've always rooted my device before installing roms anyways, but you can try the next steps if your not rooted. If the next steps don't work then reboot and root the device.
Start with your tablet off.
1. Push Powerbutton as soon as you see it startup put your finger on the volume down button and press until you see the android. One side is a box saying recovery the other download. Choose download mode by pushing volume down to choose and up to enter you will be prompted at this time just take if from there. Make sure Odin is up and running, choose the PDA file as Clockwork cm4.04 its that file in the zip you just downloaded and extracted.
2. Flash Clockwork file Clockwork CM4.04 etc... using ODIN should be included in the zipped file you've downloaded. Make sure these files are unzipped in the same folder. Now after flashing the tablet should reboot and it would look normally like it did before except you have clockworkrecovery instead of the stock one.
3. Go back to the link I sent you above and scrool down until you see flashing roms and kernals heading. Click on Stock US Retail Rom, this will download the Stock US Retail 3.1 file for Clockwork. choose : hc-3.1_ota-full_sam file, and then also click on the recovery hc3.1 file.
Put these files in the same folder or somewhere where you can find them. Not sure if these are already in the file you downloaded above, if they are then don't have to download these.
4. Unzip the files and make sure you remember where they are.
5. With your tablet on and plug into your usb port transfer the hc-3.1 ota file you've just downloaded and put it into the root directory of your tablet. It should not be in any folders just in the /SD folder.
5. Now turn off the tablet, once off push power button again and enter recovery this time choosing the left android with the box. Push left button to choose and right volume button to enter. Now you should be in clockwork recover orange writing. Now look for update from Sd card, use volume button left to choose and right to enter. Click then you should see the file you've copied on your sd card of your tablet. Click down and then use left volume button to choose.
6. Once there it should start flashing the Stock Rom, once done it will return you to where you started, at this point you can choose to wipe data/ cache etc. You can do that to make sure you've clear everything in your tablet before you actually reboot. Once done choose reboot and your tablet should be back to stock but not just yet.
7. You could leave Clockwork on there or you can go directly back to stock by doing the same steps from 1 and 2 and flash the STock Recovery instead. This will bring the tablet right back to HC3.1 and Retail Stock. From this point on you can flash up to 3.2 etc.
Hope this helps but I can't go into it in any length as I'm hoping you know most of the terminolgy.
There is also videos on this link to help you.
nice
I suspect that if we see screenshots, that the wrong recovery has been flashed right from the start.
thanks to everybody, as i described in another post i bricker my iconia trying to downgrade from ics to 3.
i've read a couple of posts, i've found tolls than could give me achance to recover but i don't know my serial number.
so first question i ask is: opening a ticket with acer assistance they show as serial number this:
XEH6LEN0021140E7131500
i tried to take apart the last 15 characters and add a 0 but no luck.
is there any other solution ? is there a chance to get somewhere an update.zip signed ?
sorry if i asked stupid questions but i'm a noob and quite desperate.
i know i did something stupoid and i won't get upset if someone reminds me this ....
thanks to anyone that reads, cheers and sorry for bad english
no that's not it
r u back at hc or still trying to get back
check the guide in my sig to get yr cpuid. haven't failed 2 find one yet
many thanks.
i readed your guide before bricking, i tried looking in pc system (but i had only an eleven digit number) and i tried with a terminal app on the tablet, but it didn't like one command.
now that is bricked i don't know how to get it.
jeremypps said:
many thanks.
i readed your guide before bricking, i tried looking in pc system (but i had only an eleven digit number) and i tried with a terminal app on the tablet, but it didn't like one command.
now that is bricked i don't know how to get it.
Click to expand...
Click to collapse
Things are looking grim if we cant get your cpuid
I take it you don't have a backup with the uid.txt file somwhere on your computer maybe????
The 11 digit number is a small hope as it suggests you're on the HC Bootloader in which case yes you are able to recover using an update.zip
go to this link and follow METHOD 2
the update zip you have to d/l is UNSTABLE and tricky to use
but all you need it for is to ROOT (with Iconia Root from the market),
and install CWM (with ACER Recovery Installer also from the market.)
Once you have CWM make a backup and get your uid from the text file in the backup folder -
make a copy of it AND KEEP IT SOMEWHERE SAFE!!!!
if you have problems booting the UNSTABLE rom you have to do a hard reset (see below)
You may also need a rom to flash seeing you dont have a backup to restore
you can give hard reset method a try on your bricked tab first- dont think it will work - but u never know.
1) Turn off your tablet,
2) Have the Rotation lock on your left;
3) Press Vol+ (which is next to rotation lock) and power on simultaneously
4) As soon as the tablet vibrates you can release the power button and
you should start to switch rotation lock left and right till you see
Erasing Userdata...
Erasing Cache...
Vol+ is still pressed;
5) The tablet starts to format
6) Your tablet will be as clean as it can be.
Good Luck
many many thanks for your help, i don't know how to thank you enough.
i tried the hard reset, but i still get the boot verified failed ...
the update.zip file in method 2 is the one i used to brick the tablet.
i tried again, the message i get after the flash is:
Not legal !!!!!!! abort
Warning: The blob package is not official ~ Abort!
followed by the red Boot verified failed.
maybe i could try another one, but i don't know where to get it.
i tried to read how to extract one from an entire rom but it's a bit tricky and my antivirus reports the tool as a trojan.
i'll try to look around, then i think i have to send to assistance.
thank again !
jeremypps said:
many many thanks for your help, i don't know how to thank you enough.
i tried the hard reset, but i still get the boot verified failed ...
Not legal !!!!!!! abort
Warning: The blob package is not official ~ Abort!
followed by the red Boot verified failed.
Click to expand...
Click to collapse
yeh i thort this was sposed to happen the not legal thing
then u do the hard reset
when u do the hard reset does erasing data erasing cache show up
r u sure you're completing the whole process???
i get both the erasing data and erasing cache, but no result.
i disabled the antivirus in the pc and was able to run the update decrypter from thor topic.
now i need something to give him.
could you please tell me what to do ? i downloaded the file root3.2.1 from timmydean but i don't know what file to use, since it's not a zip file but there are many files and folders in it.
again, many thanks and sorry for bothering
jeremypps said:
i get both the erasing data and erasing cache, but no result.
i disabled the antivirus in the pc and was able to run the update decrypter from thor topic.
now i need something to give him.
could you please tell me what to do ? i downloaded the file root3.2.1 from timmydean but i don't know what file to use, since it's not a zip file but there are many files and folders in it.
again, many thanks and sorry for bothering
Click to expand...
Click to collapse
....first take that update,zip off your external_sd card...you dont wanna be fixing the problem and then borking it again cos the update.zip is on there
timmydeans should be a zip not sure where u got it
ive attached a pic of the folders in my timmydeans v4 should be similar,
theres a readme and pdf in there with all the instructions but basically
1. run test.cmd just click on it - you have yr tab connected to the pc
2. the window should say list of devices attached followed by yr CPUID
You HAVE to get this to show up the rest of the process wont work otherwise.
post back with what happens
again, thanks a lot.
i think there's no way to get the id.
if i attach the tablet with the red message it isn't recognised by the system.
if i do it using the paper clip it is recognised as ACER Usb boot recovery driver.
in USB deview, which column do i have to look at ?
meanwhile, i picked Acer_A500_0.000.00_1.013.01_EMEA_GEN1_1300336887417_befd43a1.zip
got and update.zip file from it, tried to use it, process started but after a while the android robot falls ...
jeremypps said:
again, thanks a lot.
i think there's no way to get the id.
if i attach the tablet with the red message it isn't recognised by the system.
if i do it using the paper clip it is recognised as ACER Usb boot recovery driver.
in USB deview, which column do i have to look at ?
meanwhile, i picked Acer_A500_0.000.00_1.013.01_EMEA_GEN1_1300336887417_befd43a1.zip
got and update.zip file from it, tried to use it, process started but after a while the android robot falls ...
Click to expand...
Click to collapse
i think i'm confused or tired its late here......
in usbdeview along the top column click on VENDOR ID
go down and look for #0502 go across the columns and your id should be under
serial number column
btw what happens when u hold vol down and press pwr button????
jeremypps said:
again, thanks a lot.
i think there's no way to get the id.
if i attach the tablet with the red message it isn't recognised by the system.
if i do it using the paper clip it is recognised as ACER Usb boot recovery driver.
in USB deview, which column do i have to look at ?
meanwhile, i picked Acer_A500_0.000.00_1.013.01_EMEA_GEN1_1300336887417_befd43a1.zip
got and update.zip file from it, tried to use it, process started but after a while the android robot falls ...
Click to expand...
Click to collapse
just my input... might be wrong, but every tidbit helps.
In USB Deview, I believe you look for android.bootserial if it's the same as we run dmesg from ADB, Not sure but check it. Never ran USB Deview before.
Also, one of my russian colleagues said that everytime you connect the USB to the PC, windows keeps a record in the Windows/temp folder for the device ID. If I can find the PM in my mail, I'll post his info again. Theory is, you may be able to get it from temp, so don't clean your temp folder.
ok, under serial number column there is only the 11 digits, so no way.
i'll do some trys using zip files of official roms and trying to get an update.zip working, if i don't get results (as it'll probably happen) i'll give up and send it to acer assistance.
you were very very kind, thanks.
are you taking on the next shift moscow?????
what do u think if he cant get his ID and an update.zip wont work??
---------- Post added at 09:57 PM ---------- Previous post was at 09:51 PM ----------
jeremypps said:
ok, under serial number column there is only the 11 digits, so no way.
i'll do some trys using zip files of official roms and trying to get an update.zip working, if i don't get results (as it'll probably happen) i'll give up and send it to acer assistance.
you were very very kind, thanks.
Click to expand...
Click to collapse
ok m8, a shame we couldnt get u going....
did u try moscows suggestion???
good luck with the update.zip
@ moscow...so its really true then....if you dont have your cpuid youre.......????
hi moscow, many thanks to you !
sorry i didn't read your reply before.
well i can't find android.bootserial in usbdeview.
i try to attach a (wide) screenshot.
i'll keep looking for an update.zip file, it's a shame the only one i can find on the net is the one that bricked my device ....
dibb_nz said:
are you taking on the next shift moscow?????
what do u think if he cant get his ID and an update.zip wont work??
---------- Post added at 09:57 PM ---------- Previous post was at 09:51 PM ----------
ok m8, a shame we couldnt get u going....
did u try moscows suggestion???
good luck with the update.zip
@ moscow...so its really true then....if you dont have your cpuid youre.......????
Click to expand...
Click to collapse
Yeah, I'll take over for awhile so you can take a break.
Keep in mind I'm bouncing back and forth between baby and Android.
Yeah, you're close to being fubarred if you don't have a UID and running ICS Bootloader (hacked version). But not totally.
INFO: I couldn't find the PM from my russian friend explaining how he found his in the Windows/temp folder, as some strange named temp file. Mainly because it was through ATG site, which is no longer there anymore.
jeremypps said:
hi moscow, many thanks to you !
sorry i didn't read your reply before.
well i can't find android.bootserial in usbdeview.
i try to attach a (wide) screenshot.
i'll keep looking for an update.zip file, it's a shame the only one i can find on the net is the one that bricked my device ....
Click to expand...
Click to collapse
Yeah, looking at your image, it seems to show your current UID under ICS. This is both good and bad.
Good, because you should be able to go to Civato's Bootloader thread, and convert it to SBK, then NVFlash a new ICS bootloader and recovery. Then install an ICS rom.
Bad, because that number will not work with a HC EUU, or even running the update.zip from the SD Card.
In theory, the SBK generated is the same for both HC and ICS UID. At least in my case. One would think Vach could reverse the process to generate a HC UID from the SBK. In theory.
Moscow Desire said:
Yeah, I'll take over for awhile so you can take a break.
Keep in mind I'm bouncing back and forth between baby and Android.
Yeah, you're close to being fubarred if you don't have a UID and running ICS Bootloader (hacked version). But not totally.
INFO: I couldn't find the PM from my russian friend explaining how he found his in the Windows/temp folder, as some strange named temp file. Mainly because it was through ATG site, which is no longer there anymore.
Click to expand...
Click to collapse
Oh fanks M u a doll think its weird usbdeview didn't work, I mean it shows every device, ever connected oh just thought, is it possible to run dmesg via adb/apx ? Well that's me 4 the nyt, cyas tomorrow
Moscow Desire said:
Yeah, looking at your image, it seems to show your current UID under ICS. This is both good and bad.
Good, because you should be able to go to Civato's Bootloader thread, and convert it to SBK, then NVFlash a new ICS bootloader and recovery. Then install an ICS rom.
Bad, because that number will not work with a HC EUU, or even running the update.zip from the SD Card.
In theory, the SBK generated is the same for both HC and ICS UID. At least in my case. One would think Vach could reverse the process to generate a HC UID from the SBK. In theory.
Click to expand...
Click to collapse
moscow, thanks again.
this part for me was too difficult to understand.
thanks anyway !
jeremypps said:
moscow, thanks again.
this part for me was too difficult to understand.
thanks anyway !
Click to expand...
Click to collapse
Yeah, flashing bootloader the manual way can be a bit confusing. It involves setting your tab to APX mode. Press and hold the pinhole reset, and press and hold PWR. Hold PWR for 3sec, release. Then release the pinhole 1 sec later. This puts the tab in APX mode. Display will be black, but PWR button is on.
Check this:
http://forum.xda-developers.com/showthread.php?t=1522384
Download the package and extract to a folder on your C drive.
Then go to Vache's site (link in the thread) and convert this number from the image you gave.
11405915515 and generate an SBK number
Connect your tab in APX mode (you should see widows show some connection when you do this about download or apx mode) if not, you will need drivers. You can always check device manager for APX mode when connected.
Run the file you downloaded as in the thread instructions. Do this through a CMD window (command window). Usually you can hold SHIFT and right mouse click and select open CMD window here.
Paste the SBK when asked (right mouse click on the curser)
Hit enter.
If it works, you get a PASS when finished.
If not, it will tell you SBK not good.
It's worth a shot anyhow.
Now I'll be gone for a couple hours. Baby needs Park in the buggy.
many thanks.
i tried but no luck, i receive a USB write error.
i tried for the second time to open a ticket at acer assistance.
first time they said they needed more info.
this time they suggested me to hard reset.
i'll try for the third time, it's annoyin i have to send the tablet and wait for i don't know how long to get it back and how much i'll pay for this (maybe 50 euros ....).
thanks for everything and have fun with your baby !
I have an Acer 500a I just bought off carigslist. Initially I thought it would be fine but then I realized I was inheriting someone elses problems. I hope someone may be able to help.
Within the first few hours I was noticing google Play crashed a number of times and struggled to update from Market. Somehow the update went through but now there is a system update that won't go through. I'm able to down load it and when i restart the computer to complete installation the screen goes black and says: booting recovery kernel in the corner. I then see a picture of an android and a load bar which after 2-4 seconds the android is on his back and an exclaimation mark is coming out of his belly.
My android version is 3.2
Kernel version
2.6.36.3+
Build number
Acer_a500_7.006.01_COM_GEN2
I'm pretty sure its rooted and i think that might be why its not playing nice with google market and system updates. I called the old owner and explained the problem and he just said he had it rooted and he thought he unrooted it. There is an ap called superuser in aps. (although if it were rooted would'nt I be able to uninstal some of thecrap software it comes with like GOLF HD? -- it won't let me).
The system update is for Acer_a500_7.014.01_COM_GEN2 8.88mb
My problem is all of the force closes I'm getting and the inability to update the system. Any thoughts? I don't have a usb cord to connect it to a desktop either =(
I am a bit out of practice, but...
Should be pretty simple to fix. From what I am seeing, you are running a stock rom. Just because the superuser.apk is installed on the system does not mean it is rooted, but it probably is.
Hit the market, grab "Root Checker" - simple tiny program to let you know for sure if your tab is rooted or not.
https://play.google.com/store/apps/details?id=burrows.apps.rootchecker&hl=en
From what I understand - automatic system updates will fail when trying to apply them to a rooted or modded system. Probably why you cannot auto-update.
My advice at this point would be to:
1) Since you just bought it, just do a factory wipe on it. That will remove all the stuff the prior owner had running on it and will result in a unrooted tab that should be able to get auto updates without a problem.
2) Un-Root it. Once the tablet is unrooted, the system should update without any issue.
As for your Play Store issues - I have never heard of or personally seen any issues caused with installing apps from the store on a rooted device. I have seen a few apps that will refuse to run on a rooted device - but that does not sound like your problem.
I would go with option 1 - just factory wipe the thing. Prior owner may have made tons of changes to the OS that we will never know about, and may have handed you a unstable system. Start fresh. Wipe it out.
Hope this helps you out! Let me know if I can answer any questions.
k thank you so much for the quick reply! I downloaded the root checker and it Is rooted. I did a factory wipe as found in the settings privacy tab when I bought it. That factory reset did not unroot and only cleaned out some of the aps on the device. Is there a better or more surefire way to unroot it? If I reset with the volume down key will it hard reset it?
Thank you for you help!
Draight
Okay.
I am about a year out of practice with my a500 - but from what I am think, if a factory reset still results in a rooted device - the prior user installed a stock ROM that comes pre-rooted.
I highly doubt being rooted is causing the issues you are running into.
At this point if you just want to get back to stock you can probably just install the Acer Recovery Manager from the market and use it to reflash a stock unrooted ROM. Or I see a few guides about how to manually restore back to stock over in the dev section for the a500.
Others will correct me if I am wrong, but I think Acer Recovery Manager should take care of your problem.
Hope this helps!
(Edit: Or you can just download the official stock 4.x rom (ICS) from the dev section and flash that. 3.2 is pretty slow and wonky in my experience, you should be able to just download a 4.x ROM and flash, since you are rooted. Again, I am way out of practice. Don't do anything before reading up!)
(Edit again: I think I was making this harder then needs be. Just flash any stock 3.2 unrooted ROM, done. After you do that the automatic on the air update should kick in for you and update you to ICS)
Thanks for taking the time to work with me on this. I downloaded the program you suggested and tried to use a stock rom. When i went to reboot I had a picture of an android looking up at an exclaimation mark. It was froze like that until I restarted it. Now its back to the way it was, rooted and unupdatable.
I'm probably going to try to just wipe it all over but do i need to plug it into my computer somehow? I dont have a usb connector for the tablet, just the wall charger plugin. can i just download a rom and use the utility to try install it? when I reboot it am I supposed to be pressing the volume button?
I've read a few other forums but usually they sound pretty intense...
draight said:
Thanks for taking the time to work with me on this. I downloaded the program you suggested and tried to use a stock rom. When i went to reboot I had a picture of an android looking up at an exclaimation mark. It was froze like that until I restarted it. Now its back to the way it was, rooted and unupdatable.
I'm probably going to try to just wipe it all over but do i need to plug it into my computer somehow? I dont have a usb connector for the tablet, just the wall charger plugin. can i just download a rom and use the utility to try install it? when I reboot it am I supposed to be pressing the volume button?
I've read a few other forums but usually they sound pretty intense...
Click to expand...
Click to collapse
Hmmm..
Try the thread I linked two in my second edit of my last post. You just need to grab the stock and unrooted 3.2 - put it on a MicroSD card as update.zip - then reboot with vol rocker and power switch to get the system to flash the update.
That *should* work just fine.
(Edit: Forgot the link! http://forum.xda-developers.com/showthread.php?t=1839313 - there you go)
Thankw, I am going to try it after readingna bit more. Do I need to have clockworkmod installed for all of this?
draight said:
Thankw, I am going to try it after readingna bit more. Do I need to have clockworkmod installed for all of this?
Click to expand...
Click to collapse
Nope. Just snag the stock unrooted 3.2 ROM - place it in the root of the MicroSD card as update.zip
Power down.
Power up with VOL + and POWER key held at the same time (you can let the vol rocker go when you see text appear in the upper left corner)
Should be all you need to do. Worst case; it does not work and returns you back to where you are now. Worth a shot.
If that does not work, let me know so I can do a few mins of homework and help you further. Been a long time since I have changed ROMS or had any issues with my a500.
I have bricked it twice by not following directions all the way or just making simple mistakes, but from what I have found there is always a way to recover.
Just tried it. I copied the boot zip to sd card and renamed update.zip and reset..It looked like it was going to download after showing some text in the corner and then an exclamation mark appeared above the androids head... I left it and after a few.min it rebooted back
draight said:
Just tried it. I copied the boot zip to sd card and renamed update.zip and reset..It looked like it was going to download after showing some text in the corner and then an exclamation mark appeared above the androids head... I left it and after a few.min it rebooted back
Click to expand...
Click to collapse
Hmmm. Odd.
Like I said, I am rather out of practice.
Someone more experienced them me: please help me point Draight in the right direction here?
Thanks for trying to help. =(
I wish that my tablet wasn't having such issues. I;m going to try to scramble around the forums and see if I can find some advice...If anyone has a suggestion please let me know.
Thanks again entropy,
Draight
Update:
So I've been tinkering around with it a bit more and I found a usb cord that plugs it into my computer. I keep finding boken links on this site so Im struggling to find an update I can use to flash to. I downloaded a different super user program which allowed me to temporarily unroot my device. I then restarted it and no root checker says its no rooted and I cannot find the superuser program. I think I have somewhat unrooted it -- but I think the real issue now is the recovery tool. I keep reseting it - hard reset, or factory reset and it wipes everything away but when i try to update it gets about 1/3 of the way up the bar then it stops with an '!' Mark above the droid. Im kind of annoyed at this point and hoping for some new links or some ideas on how to repair the recovery piece.
Draight
Go to the Dev section, and grad a couple of the ICS Update roms. You will see them listed for the a500. Make sure they are the FULL update roms. Should be about 3-400mb. These contain a FULL ICS Update Rom, and not a patch file.
http://forum.xda-developers.com/showthread.php?t=1816560
Then, go to the Themes and apps forum. You'll see a sticky that has the Acer Update Decrypter.
http://forum.xda-developers.com/showthread.php?t=1869505
Now, unpack the decrypter, and select one of the ICS Updates. Then hit Start. Take a couple minutes, but you will have a duplicate file with the word "decrypted" added to it.
Wait, you are not done yet.
Using a program like 7zip, or even Winzip, open the decrypted file. DO NOT EXTRACT, just open it and pull the update.zip to your PC's desktop.
Copy that update.zip file to your Ext SD Card of the tablet. Don't be putting it in any folder, just copy it to the root of the card.
Now, you still ain't done.
With the tablet off. Press and hold Vol+ and then PWR. Hold them both untill you start to see text about installing blah blah blah, then release the buttons.
If it completes, and you can reboot into ICS, then you are good to go.
If something fails during installation, then decrypt the other update Rom file you downloaded, and do the same procedure. Usually one of the 2 or three should work for you.
Note these are for the a500, and not the a501.
One more thing. It's advisable you get your UID number before doing these things. You probably won't need it, but it's nice to have written down in case you need it in the future. Inf to get it is at;
http://forum.xda-developers.com/showthread.php?t=1624645
MD
Thanks! I am downloading a few of the FULL ICS roms:
*Acer_A500_1.031.00_WW_GEN1 : http://d-h.st/uAy
Acer_A500_1.031.00_PA_CUS1: http://d-h.st/idO
Acer_A500_1.041.00_WW_CUS1: http://d-h.st/Yt5
*Acer_AV041_1.054.00_WW_GEN1: http://www.theandroidcollective.org/...00_WW_GEN1.zip
*Acer_A500_7.014.16_041.206.01_COM_GEN1: https://docs.google.com/file/d/0B_bk...hVc1RVcHc/edit
The I downloaded the ones ending with Gen1. Once they are downloaded I will continue with the instructions. Thank you so much for your help! I will post how it goes later tonight.
Draight
I just decrypted both:
*Acer_AV041_1.054.00_WW_GEN1:
*Acer_A500_1.031.00_WW_GEN1
Both get get to the third bullet quickly and the bottom says DONE! It takes like 4 seconds. I don't think the Decryption key of $12 is working
[*] Opening file: Acer_A500_1.031.00_WW_GEN1.zip
[*] Decrypting using key $12
[*] Writing decrypted file: Acer_A500_1.031.00_WW_GEN1_decrypted.zip
I try to extract something from the decrypted file and it says the file was not downloaded properly and I should try redownload it...it says its not a proper archive
wahoo!
So that worked! I down loaded the file Acer_AV041_A500_1.033.00_PA_CUS1 and extracted the update. I palced the update on the sd card and booted with the power and sound volume pressed down. it went through the installation procedure and restarted twice before saying it was upgrading my aps and BOOM its got ICS and everything looks great. Thank you so much for your help and I hope that this paper trail is able to help someone in the future
My problem is that I'm on ICS and I'm rooted, but I just can't download a custom recovery. I've tried, and I haven't gotten anywhere
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