Related
I have installed the letest version of Kies (Kies_1.5.1.10071_32). When I try to link the phone to pc in Samsung Kies mode there is no reaction from the pc.
If I connect in Mass storage mode I can see 2 drives in windows explorer.
I have Un-installed Kies, rebooted and re-installed.
I have removed the drivers that were installed and retried.
I tried to contact Samsung support. Their response was:
1. De-install.
2. Reboot
3. Remove USB drivers.
4. Install Kies.
5. Re-check by connect.
when advised this did not work and that I had tried on another computer with same results I was told that there was a 'configuration problem'
They do NOT support configuration problems.
I said that problem appears to be that no drivers is being loaded that is compatible. Their response was 'we do not support'
They said could try format pc hard drive and reload Windows then hard reset phone.
Can any one help.
I am running Windows 7 Home Premium
PC is Samsung laptop R580. (yes I know but still not supported).
In advance of any help I thank you.
I had a similar issues earlier. My SGS would ay it was going into Kies mode then flash back to the home screen, then back to kies mode. This was both on my Win 7 and XP PCs.
I had to use Odin to totally reinstall the firmware.
MotoBorg said:
I have installed the letest version of Kies (Kies_1.5.1.10071_32). When I try to link the phone to pc in Samsung Kies mode there is no reaction from the pc.
If I connect in Mass storage mode I can see 2 drives in windows explorer.
I have Un-installed Kies, rebooted and re-installed.
I have removed the drivers that were installed and retried.
I tried to contact Samsung support. Their response was:
1. De-install.
2. Reboot
3. Remove USB drivers.
4. Install Kies.
5. Re-check by connect.
when advised this did not work and that I had tried on another computer with same results I was told that there was a 'configuration problem'
They do NOT support configuration problems.
I said that problem appears to be that no drivers is being loaded that is compatible. Their response was 'we do not support'
They said could try format pc hard drive and reload Windows then hard reset phone.
Can any one help.
I am running Windows 7 Home Premium
PC is Samsung laptop R580. (yes I know but still not supported).
In advance of any help I thank you.
Click to expand...
Click to collapse
Is your W7 x64 or x32?
This topic should be made sticky. I had the same problem too.
I have noticed on some other sites that people seem to say that a previous version of Kies may work. Does any one have access to previous versions.
One site suggested version 1.5.1.10056.
Sorry forgot that part. It is 32 bit.
In case it helps list of apps installed, other than standard: (But do not think any will interfer as I am on the 'idle' or home screen after close all.
# Advanced Task
# Air Control
# Bump
# ES File Explorer
# Jewels
# Klaxon
# Labyrinth
# MeteorLite
# Motris
# Setting Profiles Full
# Smooth Calendar
# System
# tCalendar
# Tower Raiders
# Tricorder
# TV Guide UK Pro
# Unit Converter
# UNO
Any help greatfully received - Many thanks to rkantos and chrisduffer for quick updates.
If I find anything else out will post here. Some one else is always having the same problem. If I can ever help I always share my experience and solutions.
Thanks.
Same issue here. Formatting my PC didn't solve the issue (I needed to do it anyway, thankfully).
Are you using a different launcher perhaps? Make sure you have touchwiz set as the default launcher or kies will not connect to the phone.
Have just found a message on the Samsung community site.
The pertinent message is:
Hi,
At the moment there is a connectivity issue between the phone and the software.The software will only pick up the memory card,if using one, but not the phone memory.The issue has been raised to the headoffice and a resolution is expected soon in the regard.
Click to expand...
Click to collapse
This is dated 21/6/2010
link to page is:
http://forumuk.samsungmobile.com/PostsList.aspx?ForumPostID=200454
The only apps installed are per above. I found that the installed launcher (touch-wiz) works ok for me and am happy with it. (well someone has to )
Any further advice?
connection to keis can be easily fixed
I had this problem too. It was caused because only in idle mode of the Samsung home rancher can keis connect. You may have installed a different launcher. Try the following:
Put use to keis mode in settings
download home switcher from the market
run home switcher an set touchwiz as default home
Reboot phone (task killing other launchers don't work for me.)
make you phone is in the home screen - press home to get there
now connect the cable with keis running on pc
sync everything you need to
In future I suggest you move all contact to Google so they sync over the air and you'll no longer need keis. crappy software!
Tried suggested by ryukent and did not seem to work for me.
I have now decided to give up on Kies and use alternate software.
# Google for contacts
# Use MTP mode for devise management.
# Sync music with MediaMonkey
Where did you get that version of kies? From samsung-firmware-webs.com?
I think that's not an official release and It seems that it has connection issues.
Kies tells me the latest version is 1.5.1.10062
according to the website it's 1.5.1.10071_32
download-link at the samsung apps (http://www.samsungapps.com/about/onPc.as): http://img.samsungapps.com/support/Kies_1.5.1.10071_32.exe
emelie said:
according to the website it's 1.5.1.10071_32
download-link at the samsung apps (http://www.samsungapps.com/about/onPc.as): http://img.samsungapps.com/support/Kies_1.5.1.10071_32.exe
Click to expand...
Click to collapse
Strange then why does Kies not find the update like it usually does?!? Those with connection issues I would still give the older version a shot.
Quick Question, I'm in the US, but using the Euro SGS. When installing kies, I should select UK instead of US, correct? Or does it not matter?
INeedYourHelp said:
Quick Question, I'm in the US, but using the Euro SGS. When installing kies, I should select UK instead of US, correct? Or does it not matter?
Click to expand...
Click to collapse
Doesn't matter. Kies "location" is basically for installing of Samsung Apps as it displays apps for your region only. However, since there are no apps from Samsung (other than the default already on the phone) it doesn't matter.
I chose UK on desktop and US on laptop if u were wondering...no difference (that i can tell at least)
..i suggest you skip kies.. not a good application at the moment.
..what I do is to extract the installer and copy the USB driver from my temp folder in windows 7.
..install the driver and you are set.. your phone will be detected.. you can now use drag and drop method or 3rd part application to transfer media or applications to your phone.
..as per "ryukent", make sure you have the TW Launcher set as default and use Home Switcher.. very useful app.
..and if your issue is something where your phone is not detected even if you have TouchWiz enabled and the phone is always trying to connect but never successful.. it might be the time to perform a "format" on the Internal SD card and "restore" the phone to Factory Default.
Kies will not work once you have installed too many application in your SGS. But it will work well once you reset your SGS to default setting.
or
Try to take out and put back the USB till it can detect.
Check it out
I have the same problem. It's clearly to do with either an app or setting in the phone, possibly media causing the phone to fail to connect to kies.
At home Vista 32 will cause MTP application to continually crash to the touchwiz UI and then rerun MTP application ad nauseum. I have a totally stock SGS, no launchers nothing. This is a BUG on the phone software.
At work, (XP 32) the launcher simply says initialising and sits there forever.
I have raised a support email with samsung but I haven't heard anything back yet. I reset my phone once to make it work again, but I'm not going to do that again, I finally have the config the way I want it and all my contacts in the right spot.
Drivers
I also had some trouble in the beginning. But I loaded new drivers and now it connects to Kies every time. I have Windows 7 64 bit at home and Vista 32 bit at work. Both work fine. Found the drivers when I googled this problem.
I am having trouble connecting my i5801 to my pc using the USB cable.
Initially when i had a 2GB micro sdcard on the phone it used to give me trouble connecting to the PC very often and it used to take me atleast 6-7 tries to establish the connection.
However since i have put the 32GB micro sdcard it absolutely refuses to connect to Kies.
The phone has no issues connecting to Kies with an sdcard, it does so within seconds.
Kies is updated and installed properly with the latest version.
Both sdcards are functioning properly without any issues (well, apart from this atleast). Both are detected easily while using the memory card reader seperately.
I have tested the usb connection across 2 different computers with same issues.
android_murphy said:
I am having trouble connecting my i5801 to my pc using the USB cable.
Initially when i had a 2GB micro sdcard on the phone it used to give me trouble connecting to the PC very often and it used to take me atleast 6-7 tries to establish the connection.
However since i have put the 32GB micro sdcard it absolutely refuses to connect to Kies.
The phone has no issues connecting to Kies with an sdcard, it does so within seconds.
Kies is updated and installed properly with the latest version.
Both sdcards are functioning properly without any issues (well, apart from this atleast). Both are detected easily while using the memory card reader seperately.
I have tested the usb connection across 2 different computers with same issues.
Click to expand...
Click to collapse
i also had problems with my kies.. my phone could never be connected to kies... contacted samsung... they said me to update my windows vista... i thought it to be weird but decided to give it a try..
removed kies.. updated my vista... downloaded latest version of kies... installed.. since then there are no problems...
u too give a try... who says...!!!
I once had the same problem with an 8GB card.
Someone on this forum told me to delete the files with very long names... I did and Kies worked fine again. (I don't know the max lenght of the filenames...)
Did what you guys said, the problem still persists.
It works properly in the Mass Storage mode but not in the Kies mode.
Any more ideas?
Kies 2 beta is out, and here is the link if you wish to take the plunge:
http://www.samsunghub.com/2010/12/22/samsung-kies-2-beta-available-for-download/
ROLY5573 said:
Kies 2 beta is out, and here is the link if you wish to take the plunge:
Click to expand...
Click to collapse
It says on the link you provided that it does not support many devices. I am unable to find info on whether i5801 is supported or not. Are you using it? Is it supported?
android_murphy said:
It says on the link you provided that it does not support many devices. I am unable to find info on whether i5801 is supported or not. Are you using it? Is it supported?
Click to expand...
Click to collapse
It doesn't support i5800, so, I think it doesn't support also i5801...
like is the when install new kies,the new driver is not install,old driver not have unstall..
you need to unstall the samsung driver first ,then install new kies with new samsung driver
Kies works properly on my 5801.. I had to update my windows..i think the version of dotnet framework is important...
Sent from my GT-I5801 usin0g XDA App
Solved It!
After a few days of breaking my head over my phone finally managed to solve the problem.
Whenever i connect the usb to the phone there is an option that comes up in the notification bar asking me to "Mount" the phone. So before clicking on the connect via Samsung Kies option i had to scroll down down the notification bar, click on Mount and only after doing that, when i click on Samsung Kies, it connects easily. Doesn't work in the reverse order. And the mount option is not a popup just sits their silently in the notification bar.
Anyway thanx for all who tried to help. My question is why it doesn't mount it automatically?
Kies 2 is now out of beta!
The new Kies 2 is out. I have tried it and it works fine on Windows 7 32-bit. The SD card still needs to be unmounted, though. Here is the link:
http://www.samsunghub.com/2011/01/06/kies-2-moves-out-of-beta/
No driver issues! Looks very much like a step in the right direction.
So does it now detect i5800/1?
thaaaaank you
Kies 2 is now out of beta!
TekkenLaw said:
So does it now detect i5800/1?
Click to expand...
Click to collapse
As far as I can tell, kies 2 does not have any driver problems. I have installed it on XP and Windows 7 32-bit. It uninstalls the old Kies and during installation, installs new drivers.
Like the title says, my IO tab isn't being seen by either my Mac or windows machines.
I have adb w sdk set up on both, IO device drivers on both and Samsung Kies and Kies mini respectively installed on both.
What am I missing or doing wrong? I've followed all guides to the Letter and even uninstalled all required programs and everything associated and then started everything from scratch. Someone please help.
SGT 10.1 uplink initiative
And my bad, I thought I was still in general when I made this thread. Mods please move.
SGT 10.1 uplink initiative
Did you instal the drivers???? Keep in mind that the device is still 2 weeks from offical release. Have you rooted??
Sent from my GT-P7510 using XDA Premium App
Yes I did, I installed them on both machines and still no luck. Haven't been able to root. I already have the files I need on the tab too so I just need to get into recovery so that I can root.
SGT 10.1 uplink initiative
Moved as Requested
I'm having the same exact issue. It won't work on my Mac or on Windows 7. I've tried drivers on Win 7, and I used the android file transfer tool on my mac.
Still nothing.....
Seems way to obvious but have you enabled usb debugging?
Sent from my HTC Desire HD using XDA Premium App
I had to do the following:
1) Enable USB Debugging
2) Install Samsung Kies (samsung (dot) com/ca/kies)
3) Install the Samsung USB Driver. (developer (dot) samsung (dot) com/googleio)
Once I did those three things, I plugged in and it detected the device, installed the hardware using the correct drivers, and the device showed up in 'adb devices'.
anyone try the Kies for Mac beta?
Edit: This is confirmed to work http://www.samsung.com/us/support/downloads/GT-P7510UWYXAR
songmeesay said:
anyone try the Kies for Mac beta?
Edit: This is confirmed to work http://www.samsung.com/us/support/downloads/GT-P7510UWYXAR
Click to expand...
Click to collapse
i have 10.1 that i just bought from best buy and i couldnt get my MAC 10.6 to recognize the device .. i installed the above and it sees the device when i open up kies .. but that just allows me to add music,videos,podcasts
i do not see the device under my finder application so i can can items in certain folders .. do i need root to get that access ?
i enabled USB debugging and that didnt work either .. device still doesnt show up in finder
do i need to install both of these from the above page?
SAMSUNG Kies (Mac),PIMS/File Manager (Software) (ver.1.0.0.11062_33)
* this one says file manager*
SAMSUNG Kies (Mac),PC Sync (Software) (ver.1.0)
this is the newer one released in july (KiesMac_1.0.0.11065_22.dmg)
currently i just installed this one
the only USB driver i see on site is for windows
http://www.samsung.com/us/support/downloads/GT-P7510UWYXAR
i also just downloaded the android file transfer application for mac but when i load that up with USB debugging on or off it does not find my device ...
can anyone provide any assistance?
Hi all,
Yesterday I stayed till 3 AM trying to flash the new firmware to my 9100, but KIES was so unstable that I decided to re-install.
We all know if we simply install Kies under XP, there is an issue with an Android MTP driver failing to install. No matter what you do, it won't install. This is the driver that Kies requires to work in order to sync contents and flash new firmwares.
After trying different options and settings, the solution is quite simple. Follow the steps (XP tested):
1.- Remove Kies entirely.
2.- Remove Samsung USB Drivers
3.- Reboot.
4.- Install latests .NET framework.
5.- Download and install latest Windows Media Player (ver 11 for XP). This is the key, since it installs a User mode driver framework used by Kies.
6.- Reboot
7.- Download and install latest Kies. Reboot.
6.- Plug in your phone. It will detect everything.
8.- Start Kies.
This should make it.
Hope it helps!
Cherni.
I had Rooted and Custom ROM-ed with AOSP GingerMOD.
Then when connected to PC via cable, W7 failed to install MTP driver.
Heres what worked.
Turn off USB Debugging on the phone. Reconnect via USB storage mode.
Voila!
Am not using Samsung Kies. so dont know whether it will work with the same trick.
cherni said:
5.- Download and install latest Windows Media Player (ver 11 for XP). This is the key, since it installs a User mode driver framework used by Kies.
Click to expand...
Click to collapse
What if you have XP?
ro-mann said:
What if you have XP?
Click to expand...
Click to collapse
He said version 11 for xp lol.
BTW, for those of you with windows 7 enterprise N - The "N" means no multimedia drivers, so media player would not be enough.
You need to download some 300+MB package which I don't remember the name. and then media player.
I meant W7!
Well I just tried this and it didn't work, am losing hope here...I already tried everything and nothing works
undertaker677 said:
Well I just tried this and it didn't work, am losing hope here...I already tried everything and nothing works
Click to expand...
Click to collapse
Is usb-debugging on?
Sent from my GT-I9100 using XDA App
I have tried it with or with out debugging
calexus1182 said:
Is usb-debugging on?
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
All this started when I updated from version 2.3.3 to 2.3.4 through KIES
Hi, were you able to solve? I'm stuck at the same point, tried almost everything and i'm still getting the MFT driver error with my Galaxy S 2.
OS is WinXP 32bit, I tried before with Kies version 2.0.3.11082_152_2, then yesterday with 2.0.3.11082_152_4, no luck.
I tried the suggested Windows Media Player 11 procedure, i did the whole process as written in the 1st post (installed .net 4, then WMP11, then reboot, then Kies, then reboot again) and it didn't worked.
Before that i tried with USB debugging mode, i tried following what Kies says (connect device, got the error, disconnect the device then go to "tool -> the crap that should be supposed to repair drivers but that truly does nothing", then reconnect the device just to get the error again), I tried a tool i found somewhere on the internet while reading HUNDREDS of pages of users having the same error (Samsung engineers, that means that you really SUCK!) "FileSearcherforKiesFix" to find files with long extension on my SD, deleted some files (was only some thumbnails), NOPE, still getting the same F****n' error
So, were you able to solve in some way this error? How?
Thank you for your help, and sorry for my english (i'm Italian).
and if that doesn't work...try a different USB port on your computer. I have found that only one of the 4 on my t410 thinkpad plays nicely with the samsung usb drivers...
having said that, i have sworn off kies entirely and will only use Odin,
I'm on the Galaxy SII and was having similar problems. Went to the samsung website, DLed the USB driver, then to get the MTP to work: Turn off Debugging, go into "wireless and network", then into USB Utilities, unplug usb, click connect to PC, then plugged it back in, and bingo, we have a winner.
I didn't read the entire thread to see if this method was already posted, to f'ing tired!
Hopes this helps.
edit: looks like Kragusk did a similar (exactly the same?) install. So yeah, what he said....
the fix
This fix for windows XP was discovered by a chap named Dennis.
The problem is caused by some drivers from WMP11 failing to install correctly.
(WMP11 contains the MTP drivers, nothing to do with Samsung or USB drivers)
You just need to re/install them
rename C:\WINDOWS\system32\drivers\wudfrd.sys xxx_wudfrd.sys
rename C:\WINDOWS\system32\drivers\wudfpf.sys xxx_wudfpf.sys
rename C:\WINDOWS\system32\wudfhost.exe xxx_wudfhost.exe
rename C:\WINDOWS\system32\wudfsvc.dll xxx_wudfsvc.dll
rename C:\WINDOWS\system32\wudfx.dll xxx_wudfx.dll
rename C:\WINDOWS\system32\wudfplatform.dll xxx_wudfplatform.dll
rename C:\WINDOWS\system32\wudfcoinstaller.dll xxx_wudfcoinstaller.dll
Then run this file (umdf.exe) found inside the windows media player 11 install
(Hint: download then open in winrar to find the file)
Sorry as a new person I can't post a hotlink to a file.
wwwDOTmediafireDOTcomSLASH?2ak0f9n985ql00h
This not only cures Kies, but almost all other Media Player connection problems as well!
Kragusk said:
Go to Samsung Kies software, on top left of the window, click the menu > Driver recovery.
Let it reinstall drivers
After driver installation finished, go to your phone, Settings> Application > Development, tick USB debugging mode.
Under USB debugging mode connect your phone to the PC with USB.
It installs correctly!
Disconnect from PC
Untick USB debugging mode
Connect again
and it works!
Click to expand...
Click to collapse
This method really helped me. Thanks a lot man
wrong thread.....
Windows Media Player has the secret sauce! thx Cherni & pjclark1
5.- Download and install latest (ver 11 for XP). This is the key, since it installs a User mode driver framework used by Kies.
Cherni.
Worked for me, too. Didn't need to reboot.
XP sp3 captivate
I cant believe it that so many people are having this ****in problem! I will try post #1. Thanks
i tried post #1 but still doesnt work.
i tried installing a standalone Samsung USB drivers also doesnt work.
Anyone has a clue?
thank you v m~
It worked for me.
Thanks a lot.
I am using W7 64bit pro. I can install Kies with no problems, but when I connect the phone (sgs II) I get an error message that The driver did not install correctly. Of course I cannot connect to Kies, thoug I can browse the internal and external card content. No advice worked, tryed to reinstall, use virtual XP 32b, etc...
It works on my desktop 32b but I cannot read the phone numbers, but I need it on my laptop which is running W7 64b pro. Any ideas?
Install Drivers
Open kies and then in the menu bar on top of kies select tools and install drivers.
Tryed this. Does not work.
If the above does not work for you try this.
Run Kies as administrator.
When installing Kies did you follow the instructions to the letter?
Reason I ask Im running Win 7 64 and have no issues with KIES.
Go to Samsung.com and download the Kies from there to your PC.
Uninstall the current one from PC along with any drivers reboot PC.
Now install new KIES without fone connected and follow the instructions.
WHen asked to connect fone do so and not before.
Kies requires motherboard USB port and does not like Laptops .
jje
JJEgan said:
Kies requires motherboard USB port and does not like Laptops .
jje
Click to expand...
Click to collapse
Does not like laptops? Works fine on all the laptops/ netbooks that we use and thats a mixture of brands at that.
Does not like laptops in that a majority of Kies not working posts are for Laptops .
Works on my x64 laptop .
jje
Nyssa1104 said:
Does not like laptops? Works fine on all the laptops/ netbooks that we use and thats a mixture of brands at that.
Click to expand...
Click to collapse
Agreed....
But Kies is rubbish anyway, just aquaint yourself with Odin and use that my friend
JD
Sent from my Samsung Galactic Superstar S II
JJEgan said:
Kies requires motherboard USB port and does not like Laptops .
jje
Click to expand...
Click to collapse
Rubbish, running on my win 7 pro 64bit toshiba lappy.
i guess this is not about flashing, so odin wouldn't help much, especially, since odin needs the working drivers as well.
i read somewhere on here, that the driver installation fails, if there is an external sd card inserted in the sgs2, when first connected (afterwards, there will be no problem on this point).
i agree with the others on other points though, kies really sucks to some extend. the only good feature i used, was media syncing. but for syncing of any kind (not only music and photos, but also savegames and other data) i use microsoft synctoy now, with the galaxy connected in mass storage mode. flashing with odin and syncing with 3rd party apps really makes kies redundant.
Chef_Tony said:
i guess this is not about flashing, so odin wouldn't help much, especially, since odin needs the working drivers as well.
i read somewhere on here, that the driver installation fails, if there is an external sd card inserted in the sgs2, when first connected (afterwards, there will be no problem on this point).
i agree with the others on other points though, kies really sucks to some extend. the only good feature i used, was media syncing. but for syncing of any kind (not only music and photos, but also savegames and other data) i use microsoft synctoy now, with the galaxy connected in mass storage mode. flashing with odin and syncing with 3rd party apps really makes kies redundant.
Click to expand...
Click to collapse
Tried to disconnect the SD card, I receive the same error: "SAMSUNG Mobile USB Modem Failed". Tried to reinstall drivers from Kies tools, of course did not work. Ran out of ideas.
Install the drivers manually from the Kies' "escape" folder. Use the Windows Device manager.
Already done this. DOES NOT WORK.
Do you have any others accessories connected to usb, like mobile broadband? I've got similar problem and when I've uninstalled drivers and disconnected modem everything started to work again
Sent from my GT-I9100 using XDA App
have you tinkered between usb debugging on and off
Read somehwere the first time you you use kies...have kies running, put phone off usb debugging. then plug it in
I had same problem with my desktop. i went into device manager. there should be an explanation mark next to phone. uninstall driver then reinstall telling it to get driver from the web. then start up kies. ps make sure kies isnt running when u install. hope this works took alit of messing around for it to work for me but eventually did.
I have W7 with 64 bit and fortunatelly KIes works on mine. I live in US and I downloaded Kies from Samsung UK site just in case because the phone was bought from Expansys and is coming also from UK. Maybe try to check on this solution. Also I vaguely believe that I had to disable firewall or Eset during the installation, but I may be wrong on this. That sucks that yours doesn't work. Wish you luck...
I am running Windows 7 in 64bit and everything works perfectly. Except I dont like Kies and used it only once.... to check what its all about.
I do not remember the installation process, but usually hardware must not be plugged in until the driver is actually installed. So just uninstall everything, install it again and THEN when everything is done plug in the phone. It should be then be recognized and working.
However if you want it just to put music on it or copy files in general, better ditch Kies and make your device be recognized by your computer like an USB-Drive.
Go to Settings > Applications > Development (Translated it from German, might be off)
There you check the USB-Debugging option and have no need for Kies anymore.
What USB port are you using? Experience from the cappy forum and personal experience shows that using a USB port right off the MB is best. Not sure if it's a power problem or what. My cappy would always charge and be hit/miss on recognization using the front USB port on my computer. Using a rear port produces connection everytime. I'm on a cappy right now, just waiting for the US release date to get GS II.
None ot the above worked. Giving up. Tx anyway.