DHD Camera autofocus problems - Desire HD General

Hello guys!
I have a big issue with my DHD .. autofocus on camera doesen´t work anymore.I don´t know the reason.Did anyone had this kind of problems?
Now i´ve updated the phone OTA to 2.3 gingerbread and i have the stock rom.On 2.2 firmware the autofocus worked fine i have a couple of movies.When i press on the screen i hear the sound but nothing happens Anyone knows how to fix this issue.Thanks

Mine worked fine
Sent from my Desire HD using XDA Premium App

chrisully said:
Mine worked fine
Sent from my Desire HD using XDA Premium App
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Click to collapse
Mine is not working.. and i can´t find an ansewer:-? I am not seeing a lot of peoples with this problems..

Try to contact HTC, maybe it's hardware issue.

tolakos100 said:
Try to contact HTC, maybe it's hardware issue.
Click to expand...
Click to collapse
I have contacted them but i need the receipt of my phone and i don´t know were is it.I have the box the waranty cards,and all the accesories.I have contacted my provider to send me a copy of my receipt but they didn´t answer me yet.
And i was wondering if there´s anymody who has encountered this kind of problem maybe i can solve her without sending my phoen to waranty...who want a phone that was repaired and that cost 500E.Thanks a lot for your replies.

cicirigi said:
I have contacted them but i need the receipt of my phone and i don´t know were is it.I have the box the waranty cards,and all the accesories.I have contacted my provider to send me a copy of my receipt but they didn´t answer me yet.
And i was wondering if there´s anymody who has encountered this kind of problem maybe i can solve her without sending my phoen to waranty...who want a phone that was repaired and that cost 500E.Thanks a lot for your replies.
Click to expand...
Click to collapse
I dont think they need a receipt to know the warranty. I know my friend who has got the cellphone changed twice from HTC. They collected the phone from home (in UK)

guliavikas47 said:
I dont think they need a receipt to know the warranty. I know my friend who has got the cellphone changed twice from HTC. They collected the phone from home (in UK)
Click to expand...
Click to collapse
Well I am from Romania and i´ve enterd online with a Htc assistent i have told him my problem and he asked for receipt,box and all accesories.I will come in London at the end of august and maybe there i can fix this issue.Thanks

Related

ipaq 614c wifi unavailable!!!

guys after long days i fix my ipaq 614c...now its workin good except the wifi !!!whenever i open the wifi...it says "unavailable" ....but my laptop is connected to wifi....and thr is nothing wrong with my dsl wifi router...i updated the wifi from hp but still same prob.
so guys pls tell me wht i can do!!!!
Regards,
SajiB
I have the same problem. It use to work but then it stopped. But it stopped before i put any of the roms from here so it is not because of any cooked rom.
If you find a solution let me know. I have looked and cant find any solution hat works.
I had exactly the same problem. Hp replaced my device on warranty. Now its fine.
I think it's a known weakness.
Lasker1 said:
I had the exactly the same problem. Hp replaced my device on warranty. Now its fine.
I think it's a known weakness.
Click to expand...
Click to collapse
but i bought without warrenty!!! any chance for me?
Check if the device has some warranty left, I bought mine second hand and it had warranty left. Ups picked it up and delivered a new device after 4 days
http://www13.itrc.hp.com/service/ewarranty/warrantyInput.do?admit=109447627+1245791879399+28353475
Lasker1 said:
Check if the device has some warranty left, I bought mine second hand and it had warranty left. Ups picked it up and delivered a new device after 4 days
http://www13.itrc.hp.com/service/ewarranty/warrantyInput.do?admit=109447627+1245791879399+28353475
Click to expand...
Click to collapse
i just check from HP site....and it has warrenty...so wht i can do???i live in cyprus.
Call your nearest Hp customer service they will help you
Lasker1 said:
Call your nearest Hp customer service they will help you
Click to expand...
Click to collapse
thanx bro.let me check in the morning.
Don't forget to flash an official rom before returning it
Lasker1 said:
Don't forget to flash an official rom before returning it
Click to expand...
Click to collapse
as ur advice i called today HP Greece...they looks to be helpful...i describe my prob,1st they give me the rom solution but when i told them that i check all this then they said they will replace that...they told me they'll email me for details and pickup from my home...so all i want to know from u that,is this the same way u replace ur 614c ???? i want to add here that i bought it as refurbished.so do u think they gonna replae it?
regards,
sajib
Yes its the same way i got mine replaced, except that i live in Sweden.
But i think the procedure is the same all over the world.
Probably they replace the unit to a new one, I think its to time consuming to repair and send back the same device.
They guarantee that it will take maximum 8 days I think.
Good Luck
Lasker1 said:
Yes its the same way i got mine replaced, except that i live in Sweden.
But i think the procedure is the same all over the world.
Probably they replace the unit to a new one, I think its to time consuming to repair and send back the same device.
They guarantee that it will take maximum 8 days I think.
Good Luck
Click to expand...
Click to collapse
so looks like for this prob replacement is the only solution. hope they'll mail me...still i didnt get any mail though!!! :-( every 10 min i'm checking my mail box and thinkin maybe they mistake my email add anyway thr is nothing more i can do except wait!

Should I send HTC my phone to fix the "loose hinge" issue

I know that there is a fix that one can do here shown in the forums. However, I do not want to dissect the phone. My phone is not rooted but I am not sure if I feel confident to send it to HTC because I'm not sure what is considered a "loose fix" to them so they might just send it back to me without any fix and I would have to pay for the charge.
I call HTC about it and they said they would check the problem out because I am still under warranty. Has anyone else sent their phones to HTC to fix the loose hinge issue?
it shouldnt really matter if the phone is rooted..... would it? I can't imagine that HTC would void the devices build warranty for software.
Noojin said:
I know that there is a fix that one can do here shown in the forums. However, I do not want to dissect the phone. My phone is not rooted but I am not sure if I feel confident to send it to HTC because I'm not sure what is considered a "loose fix" to them so they might just send it back to me without any fix and I would have to pay for the charge.
I call HTC about it and they said they would check the problem out because I am still under warranty. Has anyone else sent their phones to HTC to fix the loose hinge issue?
Click to expand...
Click to collapse
Lol real simple just complain to your mobile carrier. Make them replace you current phone. What mobile carrier are you on? T-mobile replaces phones with the simplest problem
Sent from my HTC Vision using XDA App
I got it from a 3rd party place though, not directly from Tmobile. Would I still be able to to so?
Noojin said:
I got it from a 3rd party place though, not directly from Tmobile. Would I still be able to to so?
Click to expand...
Click to collapse
Like what 3rd party? Since you didn't get it from t-mobile, t-mobile will say they won't reaplace and ask you to ask the place where you bought it from to fix it.
Sent from my HTC Vision using XDA App
What's the point in getting it replaced with another G2 that has the same hinge problem? They're all like that.
Newer models weren't fixed? Thats too bad. Anyways, I got it cheap on ebay. Of course, I can not send it back for a replacement. I hinge isn't as loose as I have seen others on youtube. Its just lying down on the bed is an issue for me. I called HTC and said its still under warranty and can possibly fix this if it is an "issue" to them.
monkey hung said:
What's the point in getting it replaced with another G2 that has the same hinge problem? They're all like that.
Click to expand...
Click to collapse
Mine is not loose my friend and I had this phone for 3 month now
Sent from my HTC Vision using XDA App
Noojin said:
Newer models weren't fixed? Thats too bad. Anyways, I got it cheap on ebay. Of course, I can not send it back for a replacement. I hinge isn't as loose as I have seen others on youtube. Its just lying down on the bed is an issue for me. I called HTC and said its still under warranty and can possibly fix this if it is an "issue" to them.
Click to expand...
Click to collapse
Lol don't send it to htc your just wastiing your time but it won't hurt if your try tho.
Sent from my HTC Vision using XDA App
Complete waste of time. I was emailing back and forth for about 3 months, got the issue escalated, then they came back and said NO, it is supposed to be like that. Ima have to resort to opening my baby up myself now,... just need to grow some bigger balls 1st !!!
Sent from my HTC Vision using XDA App
wileykat said:
Complete waste of time. I was emailing back and forth for about 3 months, got the issue escalated, then they came back and said NO, it is supposed to be like that. Ima have to resort to opening my baby up myself now,... just need to grow some bigger balls 1st !!!
Sent from my HTC Vision using XDA App
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Click to collapse
hmmm. what I am confused about now is what the warranty covers? I can understand the warranty being voided if rooted. However, for accidental physical damages/ liquid(water) damage, what can you do with the warranty? I thought this would apply to phone defects. Tmobile even said that the early models of the G2 were defective. Its just weird that HTC won't fix it for you even if the issue is known from a larger perspective.
Send it to someone on this forum willing to do the spring replacement for you.

[q] magic 32a bricked, need advice

My Magic has stucked at "HTC MAGIC" logo ,no access to fastboot or whatever. I live in cyprus. I've sent it to different people that where "experts" to bring it back to "life" but nothing. Someone told me that he tried jtag method but nothing happened too. He told me that propably there is something wrong with mainboard and it has to be changed. Is that possible? Or they are fooling me around? Anw, as i said before i live in cyprus so i don't know if there is someone who can make this phone work again. Can you suggest someone abroad? To be more specific someone in London (London centre). I have friends there they wouldnt bother doing that small favour to me.
Thanks in advance
I had same problem and tried one London repairer(others were too expensive unfortunately) who gave it back to me as not repairable - totally wasting my time because I don't think they even had a riff box. I then sent it off to Fonefun and they have restored it, but due to the imcompetence of local post I'm still waiting to get it back after it being sent back last Thurday!!
I can report back properly once its in my hands, but I do think they are worth a look at (just google fonefun). You can chat to them online which could be useful as you're not in the UK.
update: got phone back and it works. Royal mail are funny though, not.
thanks for ur reply, i've sent it last week so i'm waiting. hp it works!
Glad to be of help. I hope they succeed with yours like they did with mine.
They certainly know what they are doing, however I don't think cleaniness is exactly one of their top priorities, mind you my shiny brick did become a dirty working magic so I'm happy.
It'd be interesting to know how you get on.
They are the best! They fix it and sent ot back to me in three days time! (Cyprus mail sucks btw! It took them almost 10 days to put my package on a flight! ) As u can see magic is still alive! Thanks again for ur help!
Sent from my HTC Magic using XDA App
dimiar said:
They are the best! They fix it and sent ot back to me in three days time! (Cyprus mail sucks btw! It took them almost 10 days to put my package on a flight! ) As u can see magic is still alive! Thanks again for ur help!
Sent from my HTC Magic using XDA App
Click to expand...
Click to collapse
Excellent news - glad it worked out ok for you! I found communication to be one of Fonefun's strongpoints, as for postage, unfortunately for both of us that one is out of their control!

Brand new omnia 7, Freezing

Hello everybody,
i just bought an omnia 7 for my birthday (excualy, my wife did)
i charged it all night, and the first day it was a beaty ,
i first hesatated for the update, bu eventually i updated,
and that when it all started.
first it just froze, then it froze, en when 1 soft resetted, i couln'd receive or make a call , nor sms, but i had internet connection.
now when i do "havy stuff" like movie, game or even facebook
IT FREEZES :'( ,
and to make itr worse, i have the faulty bootloader, so no firmware upgrade
i'm thinking about goiing to a repair center and let them fix it.
i really wanna use this phone (1st smartphone ever)
what do you think trhe problem is? software or hardware?
*edit: sory for my bad english
daddyrazzy said:
i'm thinking about goiing to a repair center and let them fix it.
Click to expand...
Click to collapse
It is still under warranty, isn't it?
Jan Roelof
I would go with the warranty service!
woohoo got it back
Well, i've got it back.
with new firmware and stuff, bad news, same ****!!!
didn't solve anything
lets take it back.
daddyrazzy said:
Well, i've got it back.
with new firmware and stuff, bad news, same ****!!!
didn't solve anything
lets take it back.
Click to expand...
Click to collapse
go to settings -> about and tell us your firmware version and the other stuffalso do you have try the hard reset?settings -> about reset your phone.. loose all your contacts sms photos bla bla blaalso now you can flash new rom via download mode.. just tell us first your version
i've done a hard reset couple of times,
they updated the firmware,
again did a couple of hard resets...
and still have the same problem.
they now think its the main board thats faulty.
lets hope i have it back next week.
still didn't have a change to play with it.
greets
i hope you will relax after all and enjoy your phone...
daddyrazzy said:
i've done a hard reset couple of times,
they updated the firmware,
again did a couple of hard resets...
and still have the same problem.
they now think its the main board thats faulty.
lets hope i have it back next week.
still didn't have a change to play with it.
greets
Click to expand...
Click to collapse
You got to be careful, because some fixes under warranty automaticly update the phone to the latest version of OS and if you get the latest verison of OS you won't be able to unlock it the easiest way; with chevron
well,
yesterday i got my omnia 7 back, and it works like a charm.
they replaced the main board
woohooo
great phone
You're gonna hate me but... You import a phone sim free, you have no warranty or technical service in your country... Why would you risk flashing it?! I would never do that! Anyway it's your money, I hope you get it fixed and learn a lesson.
Sent from my Samsung Omnia 7 using XDA Windows Phone 7 App
Peew971 said:
You're gonna hate me but... You import a phone sim free, you have no warranty or technical service in your country... Why would you risk flashing it?! I would never do that! Anyway it's your money, I hope you get it fixed and learn a lesson.
Sent from my Samsung Omnia 7 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
i don't know where you have read that i imported it, or that i don't have warranty...
yes i have bought it in a nabouring country: netherland
BUT! thats where the fun part is i live in belgium and samsung has a benelux warranty: meaning if i buy a phone in holland or luxebourg, i have warranty in belgium, neat isn't it or viceversa i did my reseach
so yes i "imported" it (payed half what it costs in belgium) but i DO have warranty, and now they fitted a new mainboard and the phone rocks!!!!
why flash it? latest firmware: better preformance, in my opinion and now wait for mangoooooo
Hey! I have no idea how this happened, it's probably the xda app acting crazy. My post wasn't meant for you but for sasukee in the other thread. How weird! Will copy and paste.
Sent from my Samsung Omnia 7 using XDA Windows Phone 7 App
aaah ok then

[Q] Section of touch screen not working

Please see attachment, it is a screenshot similar to the problem I have.
A part of the screen is not touch-respondsive. It only happened recently, never had this problem before.
Possible to fix? I have trouble unlocking the 9 dots pattern everytime I turn on the phone because of this problem.
Please help, thanks.
Never mind, flashed a different kernal and its working now.
edit: Wait, no it's still there.
update: I wiped everything and installed factory 4.2.2 patch (occam-jdq39-factory-345dc199.tgz) but still cannot fix this problem. Please help!
update: Tried this method http://forum.xda-developers.com/showthread.php?t=2027476 still not working :crying:
update: This also not working for me http://forum.xda-developers.com/showthread.php?t=2163924... possible hardware issue?
verdict: I will live with this for now, after 1 day and still can't fix it then I will contact google hopefully for a replacement.
bump
I am having the exact same issue. That almost makes me think it could be a software issue but you said you already did a factory reset.
The weird thing is that it looks like the same part of the screen. Its a horizontal section in the very middle.
My best conclusions are that its the digitizer. It just started happening out of no where though. Very frustrating. Makes it impossible to hit the send button on the stock messaging app without minimizing the keyboard! I take excellent care of my Nexus 4. It has a case and it hasn't been dropped. It hardly has a scratch on it! Its a month old.
Sent from my Nexus 4 using xda app-developers app
Strongertyer I can feel your frustration.
Here's mine (the one in my op was found from google). Mine is a bit lower, it blocks the top half of the qwer line on the keyboard and the yes/no buttons on prompt windows.
I can still type qwer just fine by pressing the bottom half of the keys, but for the the prompts I have to tilt and rotate the screen every time so the buttons aren't under the "dead zone".
Strongtyer are you also thinking of sending the phone back to Google?
Sent from my Nexus 4 using xda app-developers app
Just talked to support and they seemed helpful. However, his first suggestion was to do a factory reset of course. He said if that didn't work then I could send my phone back for a replacement. Did a factory reset and still the same issue. Looks like I'll be calling again tomorrow.
I guess the plus side is that they send brand new phones and not just refurbished ones.
Any luck on your end?
Sent from my Nexus 4 using xda app-developers app
I gave up fixing it already as you can see in my 2nd post and I believe it is not possible to fix it other than having the whole screen replaced, so I asked directly for a replacement under warranty. Then after a brief moment google emailed me a set of instructions for packing the phone.
So on Sunday evening I booked the courier, printed the documents, picked everything back in the box, warped and taped it. And today the courier came and collected my phone.
Now I have to use my good old HTC Legend again. However it uses regular SIM card, so I had a bit of fun making myself an adapter to up size the Nexus 4's micro-sim!
I talked to Google today and they are sending me a replacement. They told me I can keep the phone till the new one arrives. I just have to return it within 21 days.
Just crossing my fingers that they don't say the damage is my fault. I don't know how o could have caused it. I haven't does it and I take really good care of it.
Sent from my Nexus 4 using xda app-developers app
Same problem
I do have a same touch screen problem.
Sliding vertically is not smooth and cannot clicking, but swiping horizontally is working.
im also having this problem but i dont live in the US. how can i go about fixing it?
redsuns said:
im also having this problem but i dont live in the US. how can i go about fixing it?
Click to expand...
Click to collapse
You should contact google anyway if you want a warranty replacement. Go to the link below, click contact google, answer a few check box questions and there should be a phone number.
https://support.google.com/googleplay/answer/2411741?hl=en&ref_topic=2803008
Because I believe that the only way to fix this is to have the screen replaced.
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
Click to expand...
Click to collapse
Welcome to xda-developers. Your English is fine.
You should contact Google.
Interesting that you mention the newer version of the phone -- I'd be interested in knowing if this is in fact a result of a newer manufacturing process, different materials, or maybe the place of manufacture (Korea or China). The place of manufacture can be identified by the letter in the fourth position of the serial number found on the box.
can someone update us on this issue? I have the same problem and i am so sad! I saved up 8 months to get this phone!
2nd
herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
Click to expand...
Click to collapse
yup just to chime in same problem here too .. its pretty widespread !
Same ISsue - Nexus 4
jeetash said:
yup just to chime in same problem here too .. its pretty widespread !
Click to expand...
Click to collapse
well, its certainly a hardware issue.
Digitizer, for what I know.
But no easy solution.
Would have happened due to the faulty charger.
But google is not helping!
I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:
Verbl Kint said:
I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:
Click to expand...
Click to collapse
Fixed with the update to KitKat!
Posted via Tapatalk
Verbl Kint said:
Fixed with the update to KitKat!
Posted via Tapatalk
Click to expand...
Click to collapse
I have this same screen issue. Mine is is first row from top which makes it very frustrating. I am on 4.4.2 and still have this issue.
Can you describe what you've tried in more detail?
I have the same problem but mine is like 2 inches from the bottom of the screen. I can use the softkeys in portrait but they are unusable in landscape. I have had the phone since Nov 12 so sadly my phone is now out of warranty. LG's approved repair centre want £95 for a new screen. I am thinking maybe buy a Nexus 5 and trade this in for £70. I could sell it for like £130 but I would feel bad selling a phone I know the screen is on its last legs.

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