Database Users

HTC News app and widget issues

I've been using the HTC News widget to keep an eye on a few technology feeds and a few other things for a while and find it pretty handy. Unfortunately for reasons I haven't found it decided to stop updating around two days ago. I have it set to update automatically every four hours but that wasn't happening and tapping the bottom area to force a refresh just left it hanging at "Updating" without success.
I tried removing the subscriptions I had and added two test subscriptions to see what happened. When I finished adding them I was back at the home screen and it told me there was no news. Considering one of the subscriptions was Gizmodo I find that impossible to believe so something has bugged it out. Being the genius (HAH!) that I am I decided to try and see if going to "Manage Applications" and forcing it to stop would fix it. Big mistake! Now when I try to add the widget or launch HTC News it looks like it's about to open and then I'm staring at the home screen. No crash message, no errors, it's just as though the app quit instantly.
That's where I am now. I have tried restarting the phone to force all processes to restart at boot up but it didn't work so now I'm stuck with a the HTC News app failing to load. Any suggestions on what to do to fix this? I still have no idea why it stopped working in the first place either.

same problem
I am having the same problem. Did u get a system update from HTC? I think mine stopped working after this update.

Yeah, the second update not long ago. I think that's when the random reboots started too.
Sent from my Desire HD using XDA App

contacted HTC
I have just sent HTC an email about this RSS News reader problem. i will keep you updated if I get a reply.

same problem here, but not related to the update!
i know this from my past:
as my signature shows i'm coming from hd2, and i had a desire hd ROM running
at last. there, after some days of the same rom, the problems with non-updating
news reader started to happen. i even felt smart and deleted the data from the
settings/ applications menue of the news reader, after that i had the same
problem as dyonas: a non functioning news reader.
sorry, but back then only a clean start (factory reset or in case of the hd2 a
deletion of the data.img) worked...
would be also glad if somebody would tell us how to fix this without having to
reflash/hard-reset!

Funny that you say that TML, I backed up all my apps thinking that it would be the only solution that would definitely fix it. I'll wait and see if we hear anything other than this but it shouldn't be a big deal to restore the apps again. I'd rather avoid it but at least the option is there.

Well I figured I might as well try a factory reset and it worked. The widget works again, and as a bonus my DHD feels ultra nippy again. I thought it was a tiny bit sluggish after I entered account details for sync but a few minutes later I saw why. Notification bar said 36 applications restored.
This phone rocks, Google rocks, Android rocks. All I had to download were things from the HTC hub. I even still have my text messages from before the reset.
Sent from my Desire HD

hey glad you sorted it...mine seems to be force closing now too.. I'm a newbie so please can you point me in the right direction on how to do a re-set, backup, and restore contacts/apps/messages??? thanks!...btw after reset if I restore apps will the apps still have my data e.g. Angry Birds with my score...or will I have to do it all again!

taz_mw said:
hey glad you sorted it...mine seems to be force closing now too.. I'm a newbie so please can you point me in the right direction on how to do a re-set, backup, and restore contacts/apps/messages??? thanks!...btw after reset if I restore apps will the apps still have my data e.g. Angry Birds with my score...or will I have to do it all again!
Click to expand...
Click to collapse
To backup apps and phone data I used MyBackup Pro from that market but as I said, I didn't need to install them since Google restored them. I didn't get settings and account information on things like Toutieur (twitter app) restored because I didn't restore my backup, I don't know if it will restore properly on the DHD since I didn't try. I was about to try so I could offer a better answer but I'm having issues with data connectivity tonight that I'm 99% sure are to do with T-Mobile.
Steps taken
Download VISIONary from the market and run it to get temporary root
Use MyBackup Pro with root privileges, backup apk and their data, backup phone data (sms, mms etc)
Factory reset the phone (Settings > SD & phone storage > Factory data reset at the bottom)
It gave me two separate confirmation screens (liked that!) then it does the reset, reboots and restores from firmware and the phone loads up after a few minutes.
That's all I did. It's worth mentioning that you shouldn't do this without plenty of battery life.

I am now having the same problem, the news feeds wont refresh! Is a hard reset the only option?

I don't know if a hard reset is the only option but the response I got from HTC suggested clearing the cache of both the app and widget, which I did before my "force stop" madness. The factory reset was a pain but short of waiting a week or more for HTC to get somewhere it's the fastest. Using WiFi during the setup after the reset it had all my apps and other information back within 10 minutes. The only things missing were sound sets and a skin I downloaded from the HTC Hub, everything else was there.

I just hard reset mine. Newsreader is now working. I got the same response as you from HTC
Sent from my Desire HD using XDA App

Hard reset for second time, working again but for how long? Just using app not widget.
Sent from my Desire HD using XDA App

kpf16 said:
Hard reset for second time, working again but for how long? Just using app not widget.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
what about backuping up News 1.0 using titanium backup for example

Can confirm this has now happened twice to me!
Any solution here? or an alternative app that has a nice appearance like this one?
A hard reset is not a solution!

Is this problem just with the widget? Can the above back up app only be used with rooted phones?
Sent from my Desire HD using XDA App

my experience froyo 2.2
Just my experience....
Tried to add BBC or Gizmodo.
On the channel list showed up a red spot with ! Probably cause no news are found!
Seeing that I have opened the channel and I have played with the menu
Some seconds and I all the news appeared !!
But returning to the channels list the red spot was still there.
I think that the reader think the news are already been red or something like that...
And more, I cannot remove the subscription!
I suppose that the first time you connect to Google it download your google reader subs and after then fails to sinc or manage new ones

I have the same issue with the news gadget and the friend stream gadget. I might agree with some of the posts above that this happened around the recent update. No other issues with this phone
------------------
HTC Desire HD
HTC Magic

...yes ... but for example just to be out of this topic try to put a gel case to protect your dhd ...
your GPS signal drops down dramatically!! ok off topic....

Right...the dam widget has stopped working again and is force closing. I DO NOT want to hard reset AGAIN! I have just sent HCT support a raving email!

Something wrong with my market app? broken? bugged?

Recent I start to notice my market app doesn't seem to be working properly. It search and install app just find, but I notice a lot of common app are no where to be found. At the beginning I thought those apps are just taken off, but now I notice something is not right.
I think this started to happen a couple of months ago. I installed a new market app, and its still the same.
I am currently use the new cyanogenmod 7.0.3
Is anyone experiencing similar problem? Is it a custom Rom issue?
Thanks

Can this be a regional problem.. because I recently moved to hong kong from uk.
I went on android market from my computer and I can find all the apps just fine, but went I try to get them from my android phone, it says it cannot be found.

franklin20uk said:
Can this be a regional problem.. because I recently moved to hong kong from uk.
I went on android market from my computer and I can find all the apps just fine, but went I try to get them from my android phone, it says it cannot be found.
Click to expand...
Click to collapse
Try to change the location with Market Access and see if that's the problem.

you are a life saver!!

I also got this problem is tkolev method a solution?

franklin20uk said:
you are a life saver!!
Click to expand...
Click to collapse
Glad to help.
Sent from my Desire HD using XDA App

jackop87 said:
I also got this problem is tkolev method a solution?
Click to expand...
Click to collapse
Yes. It will work.

Keyboards hangs and I have to reboot to be able to type???

I have a problem with all keyboards; Swype, Android, and Samsung. All of a sudden it hangs and and I can't continue typing a single letter, I have to reboot to be able to use any keyboard.
I have HT 3.2 and I have not rooted yet.
Anyone has the same problem? Any known fixes?
Thanks in advance!

M_Shaaban said:
I have a problem with all keyboards; Swype, Android, and Samsung. All of a sudden it hangs and and I can't continue typing a single letter, I have to reboot to be able to use any keyboard.
I have HT 3.2 and I have not rooted yet.
Anyone has the same problem? Any known fixes?
Thanks in advance!
Click to expand...
Click to collapse
Definitely not a known issue. Try downloading app cache cleaner from the market and clearing all cache. Also clear data for the market and browser.
Sent from my Samsung Galaxy SII White Edition

M_Shaaban said:
I have a problem with all keyboards; Swype, Android, and Samsung. All of a sudden it hangs and and I can't continue typing a single letter, I have to reboot to be able to use any keyboard.
I have HT 3.2 and I have not rooted yet.
Anyone has the same problem? Any known fixes?
Thanks in advance!
Click to expand...
Click to collapse
try clearing the memory first and stop all unnecessary apps! use fast reboot from market.
let me know if it works

yogeshmha said:
try clearing the memory first and stop all unnecessary apps! use fast reboot from market.
let me know if it works
Click to expand...
Click to collapse
Well he said he reboots his tab every time it hangs.. So that means he has already done that with no luck.
Sent from my Samsung Galaxy SII White Edition

Towle said:
Well he said he reboots his tab every time it hangs.. So that means he has already done that with no luck.
Sent from my Samsung Galaxy SII White Edition
Click to expand...
Click to collapse
Fast reboot does a reboot like process and make the tab as if it has rebooted...but in 1 or 2 secs... Kills almost all the apps except those in auto restart

Ok I'll try the fast reboot. I tried clearing cache and memory but still the same!

Fast reboot did not help, the problem still the same!

This kept happening to me after the latest update, and yes, I had to reboot each time. Suddenly it stopped happening. I'm using Swype only.

mrsbelpit said:
This kept happening to me after the latest update, and yes, I had to reboot each time. Suddenly it stopped happening. I'm using Swype only.
Click to expand...
Click to collapse
Isn't life wonderful when things just fix themselves?
I often wonder how much of things fixing themselves is actually from something done during normal use that we're just unaware of.
If you can read this it was sent using my GT-P7510.

Well, I should then hope it would fix itself with me too!
Sent from my GT-P7500 using XDA App

[Q] Since ICS upgrade can't sign into Samsung Dive!

Hi Guys
I have searched the forums but cannot find anyone else with this problem but ever since the OTA update to ICS I cannot click the sign in or sign up buttons for the Samsung Apps store to register my device? Anyone else had this problem, the button simulate being pressed but nothing happens..
I have already stopped samsugn apps and sync, flushed the cache and restarted in the hopes this would kick start it including turning the phone on and off mutliple times but I cannot get past the sign in screen, please help! I already lost one Note and had to buy this one because of it so I want to register it before I lose it again.
Thanks!

Same problem please help?
Sent from my GT-N7000 using XDA

Check your email address mine was the same but the system was changing gmail to email when I was typing in my user name...
Sent from my GT-N7000 using xda premium

doggmeister said:
Hi Guys
I have searched the forums but cannot find anyone else with this problem but ever since the OTA update to ICS I cannot click the sign in or sign up buttons for the Samsung Apps store to register my device? Anyone else had this problem, the button simulate being pressed but nothing happens..
I have already stopped samsugn apps and sync, flushed the cache and restarted in the hopes this would kick start it including turning the phone on and off mutliple times but I cannot get past the sign in screen, please help! I already lost one Note and had to buy this one because of it so I want to register it before I lose it again.
Thanks!
Click to expand...
Click to collapse
Had the same after deleting my samsung account from the phone, because every time it wanted me to log when i was checking samsung store, thought it was a problem with the account, but even few hard resets/factory reset/full wipes same. For me the solution was to reset the phone. But before that think about the brick issue on ics and if you can get it fixed if you get bricked. Try changing languages before anything else.
Gl hf mate
Sent from my GT-N7000 using Tapatalk 2

whats the best way to carry out the changing languages option?

I had a problem with login in the Samsung app. Solved it by logging on the Samsung apps website first and then I could login in the app.
Try that, maybe you can make it work that way.
Sent from my Samsung Galaxy Note using XDA app

thanks already tried that i can log in fine on the samsung website even can create a new user name...
guys the problem is very clear when you try to 'press' the sign in or sign up buttons they appear indented as though they pick your gesture but nothing happens, there is no dialogue box that appears to enable you to type in your username or address, its definately a phone issue and it only happened after the ota ICS update

Guys have the same problem after ics update in my SGnote.not able to sign in samsung acount. Hope we get some update from samsung to fix this issue...regards

i have the same problem on my Galaxy Note. logged in using my friends S3 it logs in fine.Its definitely a Phone issue with ICS.i hope samsung resolve it soon.

s finder not working

Hi guys.
I can't get any results when searching with S Finder. I have checked in settings and all options are ticked. To consider this includes chrome being ticked, the minimum i should be getting back is Internet results. I have even made sure to create an S Note that should return results.
Any ideas what I could be doing wrong?

anyone have any ideas on this?
thanks

I was hoping that someone would have at least a thought on thus.
I have tried wiping the data in the s finder app but still no good.
I booted into safe mode and it worked on about 5-6 searches. After i rebooted into normal mode it worked for about 3-4 searches so I thought it was sorted. The next time I came back into the app and searched again, no good it just carried on searching and not returning any results.
Sent from my SM-N9005 using xda app-developers app

marc.knuckle said:
I was hoping that someone would have at least a thought on thus.
I have tried wiping the data in the s finder app but still no good.
I booted into safe mode and it worked on about 5-6 searches. After i rebooted into normal mode it worked for about 3-4 searches so I thought it was sorted. The next time I came back into the app and searched again, no good it just carried on searching and not returning any results.
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
I have same issue. If anyone has any thoughts it would be appreciated deeply. Sucks not being able to use this feature.

Same problem here. My s finder works only one time after having rebooted.
I was in a shop where they displayed the note 3 and over there s finder worked perfect.
What am I doing wrong?
HUib

herpi said:
Same problem here. My s finder works only one time after having rebooted.
I was in a shop where they displayed the note 3 and over there s finder worked perfect.
What am I doing wrong?
HUib
Click to expand...
Click to collapse
Exactly same problem... I even did a factory reset and flashed again the rom (official) to correct it. It did, but when I let the apps download again from the play store, same problem reappeared. I don't get it, I even blocked apps like greenify from redownloading because I thought it could have something to do, no result. Further I didn't touch the rom, didn't inactivate any mother-apps. I would appreciate any ideas. It seems that some app is interfering with s finder...

Problem is solved but do not ask me why.
Tried a lot of s finder settings.
I remember that I changed categories quite a lot. Give it a try. Also change filter settings etc.
Sent from my GT-P5110 using XDA Premium 4 mobile app

herpi said:
Problem is solved but do not ask me why.
Tried a lot of s finder settings.
I remember that I changed categories quite a lot. Give it a try. Also change filter settings etc.
Sent from my GT-P5110 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I tried almost all possible combinations, no result. What are your (working) settings at this point? Can you give a screenshot?

I am sorry. But it makes no difference any more.I changed the settings many times.
Huib
Verstuurd vanaf mijn GT-P5110 met Tapatalk

It's the PayPal app. At least that's what did it for me.
Spent an hour on the phone with Samsung tech support and they eventually told me to reset my phone to factory settings. I was very angry because I just bought this phone yesterday and spent the whole day setting it up to how I like it, and now I had to reset it.
After reset, it worked just fine. So I went through the app store and downloaded all the apps I use.... And then it started glitching exactly like the Op said. So I uninstalled app after app until it worked... And PayPal was the last app to go. So to test it, I reinstalled PayPal and kept it checked in S Finder's search settings, and voila, it glitched. So I unchecked it, restarted my phone, and now S Finder works just fine.
Let me know if this helped anyone. I've spent the last 4 hours trying to fix this issue, and it would be nice to know if it helped anyone. If anyone knows of any other app that freezes S Finder, post it here. Samsung needs to fix this
Btw, sorry for bumping an old thread. No one had a solution, so I'm just trying to help people out.

Solved!
ZackG said:
It's the PayPal app. At least that's what did it for me.
Spent an hour on the phone with Samsung tech support and they eventually told me to reset my phone to factory settings. I was very angry because I just bought this phone yesterday and spent the whole day setting it up to how I like it, and now I had to reset it.
After reset, it worked just fine. So I went through the app store and downloaded all the apps I use.... And then it started glitching exactly like the Op said. So I uninstalled app after app until it worked... And PayPal was the last app to go. So to test it, I reinstalled PayPal and kept it checked in S Finder's search settings, and voila, it glitched. So I unchecked it, restarted my phone, and now S Finder works just fine.
Let me know if this helped anyone. I've spent the last 4 hours trying to fix this issue, and it would be nice to know if it helped anyone. If anyone knows of any other app that freezes S Finder, post it here. Samsung needs to fix this
Btw, sorry for bumping an old thread. No one had a solution, so I'm just trying to help people out.
Click to expand...
Click to collapse
Thank you so much for posting this!!!
Myself I had factory reset the device a couple of times already because of other malfunctions and battery drain, therefore when I found this problem I couldn't go through the same process again. I knew it must have been an app because when I initially turned on my device, before restoring the apps, the search function was working ok. I also contacted the samsung helpdesk who didnt have a clue, they suggested a factory reset and one by one app installation (thanks, I could think so far by myself!).
Now, after uninstalling the Paypal app, search function works perfect, no problems what so ever. Thank you very very much again!!!

ikar6 said:
Thank you so much for posting this!!!
Myself I had factory reset the device a couple of times already because of other malfunctions and battery drain, therefore when I found this problem I couldn't go through the same process again. I knew it must have been an app because when I initially turned on my device, before restoring the apps, the search function was working ok. I also contacted the samsung helpdesk who didnt have a clue, they suggested a factory reset and one by one app installation (thanks, I could think so far by myself!).
Now, after uninstalling the Paypal app, search function works perfect, no problems what so ever. Thank you very very much again!!!
Click to expand...
Click to collapse
You're welcome! Glad I could help.

Also having problems w S Finder. Recently began nolongrf showing me redults from evernote, a feature I used constantly as a one stop search for everything. Itried checking and unchecking the selection boxes, rebooted phone, even installed and uninstalled evernote. I do not have paypal downloaded. Help!!
Sent from my SAMSUNG-SM-N900A using Tapatalk

jframe7 said:
Also having problems w S Finder. Recently began nolongrf showing me redults from evernote, a feature I used constantly as a one stop search for everything. Itried checking and unchecking the selection boxes, rebooted phone, even installed and uninstalled evernote. I do not have paypal downloaded. Help!!
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
Same problem here: No more evernote results in S-planner.
Huib

ZackG said:
It's the PayPal app. At least that's what did it for me.
Spent an hour on the phone with Samsung tech support and they eventually told me to reset my phone to factory settings. I was very angry because I just bought this phone yesterday and spent the whole day setting it up to how I like it, and now I had to reset it.
After reset, it worked just fine. So I went through the app store and downloaded all the apps I use.... And then it started glitching exactly like the Op said. So I uninstalled app after app until it worked... And PayPal was the last app to go. So to test it, I reinstalled PayPal and kept it checked in S Finder's search settings, and voila, it glitched. So I unchecked it, restarted my phone, and now S Finder works just fine.
Let me know if this helped anyone. I've spent the last 4 hours trying to fix this issue, and it would be nice to know if it helped anyone. If anyone knows of any other app that freezes S Finder, post it here. Samsung needs to fix this
Btw, sorry for bumping an old thread. No one had a solution, so I'm just trying to help people out.
Click to expand...
Click to collapse
Thank you. This definitely wirked for me.

Mina_Rotter said:
Thank you. This definitely wirked for me.
Click to expand...
Click to collapse
I have Paypal installed and to be sure I just started it.
No problem whatsoever. Also Evernote is working now and giving many results.
I have a Note 3 wirh latest update installed.
Huib