Database Users

My hero is half dead after reset & reboot!

Hello.
Now I got a serious problem with my Hero.
I made a factory reset, reinstalled my apps from the Market, changed my APN settings and turned the phone off.
I try to turn it on again - But now it stuck at the HTC logo and keep flashing over the letters like normally.
I get past the HERO and the little android dude just fine, but can't go on from the HTC icon.
Ive tried back + on/off to make a reset, but the same thing repeats. Stuck at HTC icon :/
For sure Im going to take contact to both HTC and my operator (Telmore - Denmark) tomorrow :O
Any one got an idea what this can be? I havent rooted or flashed nor touched my phone in any unoffical way.
Thanks
Best Regards,
Philip

Sawkes said:
Hello.
Now I got a serious problem with my Hero.
I made a factory reset, reinstalled my apps from the Market, changed my APN settings and turned the phone off.
I try to turn it on again - But now it stuck at the HTC logo and keep flashing over the letters like normally.
I get past the HERO and the little android dude just fine, but can't go on from the HTC icon.
Ive tried back + on/off to make a reset, but the same thing repeats. Stuck at HTC icon :/
For sure Im going to take contact to both HTC and my operator (Telmore - Denmark) tomorrow :O
Any one got an idea what this can be? I havent rooted or flashed nor touched my phone in any unoffical way.
Thanks
Best Regards,
Philip
Click to expand...
Click to collapse
Remove the battery for a while and then place it back and start youre phone again. That might solve the problem.

Ive tried to remove the battery lots of times. "for a while" how long do you mean? Ive had it out like 2 mins or. But ill try thx

Sawkes said:
Ive tried to remove the battery lots of times. "for a while" how long do you mean? Ive had it out like 2 mins or. But ill try thx
Click to expand...
Click to collapse
Maybe half an houre or so. Its just a tip I read about of some that had a bad factory-restore. Some even left the battery out overnight.

Oh that looks like a bit of hope
Thank you. Ill let rest for an hour or so and see if it works then.
Anyone be welcome if you got other ideas - and thank you Heppieboeddah

Sawkes said:
Oh that looks like a bit of hope
Thank you. Ill let rest for an hour or so and see if it works then.
Anyone be welcome if you got other ideas - and thank you Heppieboeddah
Click to expand...
Click to collapse
Really dont know if this will work for you. I do hope so. You also might leave youre sim-card out while starting the first time. You wrote you changed something in the APN settings...

you can also try removing the SD-card. a broken / incorrectly formatted card can also trigger this behaviour.

Ive tried both with and without simcard and sdcard.
I just putted my battery in again.. still no luck :/

Damn its hard to live without the Hero :O

I had the same problem and had to return it to the supplier. Has been away for over 1 week now. I would be very interested to know what the cause/solution is.

I reflashed it with the 2.7.3 update.
Now it works again!

[Q] bricked phone ... how I can solve it !

hi there all,
a friend of mine is having a problem with his phone. I tried to explain him how to install an android base sistem, he did, but he had a lot of frezes etc.
I put him to make a task29 and after that to install all from the scratch. First was the last radio version which stoped at 96% and stayed there for a long time. He did a reset by pulling the battery off and now the phone is not starting up at all. when you put the battery in it, after a few seconds is starting to vibrate continuously without stoping and it keep it like this maybe untill the battery will be fully drained.
he cannot enter in bootloader, it is not recognised when is pluged in the usb ... practicaly you cannot do anything ... or maybe there is a way and I don't know it.
so please give us some hints. thank you !

If you have flashed a .51 radio and you have a TMoUS HD2 well then the phone is smoke. The only way to fix it is by JTAG and that's a fairly complexed way.

we are talking about europe version not tmous and the radio version was 2.15.50.14 which is correct !

If you dont even get into the boot loader this phone is really f***ed up..
But are you talking about the tri color screen?

i have hd2 since it appeared and I flashed mine for more than 100 times and also my friends come to me to tweak their hd2's, but it seems that my friend did something wrong.
when I taln about bootloader I mean the tricolor screen.
the problem is that the phone screen is black and he cannot do anything, only that anoing continuous vibration !

slick007 said:
i have hd2 since it appeared and I flashed mine for more than 100 times and also my friends come to me to tweak their hd2's, but it seems that my friend did something wrong.
when I taln about bootloader I mean the tricolor screen.
the problem is the phone is black and he cannot do anything !!
Click to expand...
Click to collapse
OK, I think the only thing you could do know is go to your provider and pray for a replacement. Dunno if the change your phone if it is bricked.

Could try saying .. the phone locked up .. I took the battery out ..
and now this is happing .. Give it a try what can they say ?

WarlockW said:
Could try saying .. the phone locked up .. I took the battery out ..
and now this is happing .. Give it a try what can they say ?
Click to expand...
Click to collapse
+1
Would do exactly this. I don't think they're going to strip down the whole phone into pieces just to see why it isn't working. It's an older model so I think they will be fair and give you a new one.

Yup go back to a store or call HTC.
Romania is part of the EU now so the 2 year warranty should be granted.

Check that the battery pins haven't been bent out of place. They can bend very easily and if the pins are not properly aligned the phone can constantly reboot, which may explain the constant vibrations.

WarlockW said:
Could try saying .. the phone locked up .. I took the battery out ..
and now this is happing .. Give it a try what can they say ?
Click to expand...
Click to collapse
He can also just call and say that the phone won't turn on he was charging it over night. And when he woke up to use it, The phone wouldn't turn on he tried the battery in a friend's hd2. It turned his on and you tried your battery in his but didn't work... they will send you a replacement for free Thats what i did 2 months ago when i cracked my screen. And before sending it in i flashed a .51 radio on purpose so it wouldn't turn on. I know it might be a bogus thing to do but i didnt have $130 at the time.

HD2 Always freezing on any android build

Ive had 2 HD2's and its been the same problem for both.
No matter what rom i use on my hd2 it ALWAYS freezes(I was having the same issues with my first hd2 but eventually the screen on it stopped working and i sent it back for warranty and got a new one)
Ive flashed 2 other hd2's that belong to some friends and i did the exact same thing to their phones that i did to mine and they dont have any issue.
I dont know what to do and why am i the unlucky one
Please XDA Community i come to you for Guidance! I know this phone can be amazing but why is it being so stubborn!
Can it be SD related?

Does the area beneath the battery shell, behind the phone, feel particularly hot? If so, it's likely overheating (HTC calls it a current leakage... something?) and if you're under warranty you may wish to send it back.
Otherwise, there are fixes (suck as devising your own extra heatsink, reflowing the solder).... but it's non-trivial.

Does it freezes while using any particular applications, and what happens when it freezes???? I mean does it get to normal by itself or you have to pull the battery out and restart your HD2.
I am asking this because I was also having the same issue with my previous HD2, and then I came across this post
http://forum.xda-developers.com/showthread.php?t=1189544
which explains a lot about bad blocks which affect the android build.

DutchMaster117 said:
Ive had 2 HD2's and its been the same problem for both.
No matter what rom i use on my hd2 it ALWAYS freezes(I was having the same issues with my first hd2 but eventually the screen on it stopped working and i sent it back for warranty and got a new one)
Ive flashed 2 other hd2's that belong to some friends and i did the exact same thing to their phones that i did to mine and they dont have any issue.
I dont know what to do and why am i the unlucky one
Please XDA Community i come to you for Guidance! I know this phone can be amazing but why is it being so stubborn!
Can it be SD related?
Click to expand...
Click to collapse
dude, u need to give the detail of your problem, when and how it freezes. Cuz there are lot of problems by which a phone can be freezed up.

hstr said:
dude, u need to give the detail of your problem, when and how it freezes. Cuz there are lot of problems by which a phone can be freezed up.
Click to expand...
Click to collapse
yea sorry im just at the point where idk what else to do.
Lemme be more specific about this.
Theres times where it would actually boot up to where i can make a call but only for less than a couple minutes most of the time. There are times where i get lucky and it stays on for a good while ( couple hours ) and it'll stay that way as long as i dont use it. It freezes up starting up just about any app so i have this odd feeling it might be my sd card. But then i dont understand why the next thing happens. After i remove the battery and put it back in and boot either 1 of the 3 happens.
1) 1EFATAL HIT 1
2) Gets stuck on Go go go
3) gets stuck after go go go when rom tries to boot up.
Only thing i can do to get it to boot up again is take the battery out and leave it out for a good 10-15 minutes.
I tried Task29 and reinstalling magldr, cwr, and Rafdroid Rom and i still get the same crap
The Phone gets a little warm under the cover sometimes but its right were the micro sd is located

I'm having the same problem. My HD2 will freeze if I play games on it causing me to pull out the battery and when I boot it up, sometimes it will freeze at the MAGLDR screen, will freeze as soon as the rom boots. Right now my phone seems stable and I'm only using it for texting and making calls and nothing else for the fear of damaging the phone any further. I have a TMOUS phone btw.

DutchMaster117 said:
yea sorry im just at the point where idk what else to do.
Lemme be more specific about this.
Theres times where it would actually boot up to where i can make a call but only for less than a couple minutes most of the time. There are times where i get lucky and it stays on for a good while ( couple hours ) and it'll stay that way as long as i dont use it. It freezes up starting up just about any app so i have this odd feeling it might be my sd card. But then i dont understand why the next thing happens. After i remove the battery and put it back in and boot either 1 of the 3 happens.
1) 1EFATAL HIT 1
2) Gets stuck on Go go go
3) gets stuck after go go go when rom tries to boot up.
Only thing i can do to get it to boot up again is take the battery out and leave it out for a good 10-15 minutes.
I tried Task29 and reinstalling magldr, cwr, and Rafdroid Rom and i still get the same crap
The Phone gets a little warm under the cover sometimes but its right were the micro sd is located
Click to expand...
Click to collapse
Last question to u, that when u had ur stock windows rom in ur mobile , does any thing happened like this.
if not, then the problem is not in your mobile or sdcard, the problem is in the method u are intalling by.
1)try to get back to windows mobile.
2)install hardspl4 - 2.08 (not Hardspl3 - 2.08)
3)install magldr 1.13 (not magldr 1.11)
4)install clockworldmod recovery 3.0.0.5 (if ur rom is a cwm rom.)
5)Now flash the rom.
6)give it a try, if not any issue, then
7)push the thanks button. .. lol

hstr said:
Last question to u, that when u had ur stock windows rom in ur mobile , does any thing happened like this.
if not, then the problem is not in your mobile or sdcard, the problem is in the method u are intalling by.
1)try to get back to windows mobile.
2)install hardspl4 - 2.08 (not Hardspl3 - 2.08)
3)install magldr 1.13 (not magldr 1.11)
4)install clockworldmod recovery 3.0.0.5 (if ur rom is a cwm rom.)
5)Now flash the rom.
6)give it a try, if not any issue, then
7)push the thanks button. .. lol
Click to expand...
Click to collapse
That's actually the same thing I do.
Alright I know this might sound ridiculous but it seemed to work ( so far ). After 6 hours of trying to get this phone to work I decided to try something I saw on another thread. I got an icepack and did a complete install while having the phone on the icepack to keep it from getting warm. To my suprise it worked... I'm using my phone now with no issues yet and its been about 12 hours and it hasn't frozen yet. Although it did do a random reboot once ( I have a few bad blocks so I'm guessing that might be the reason). But Yea this worked for me some how. I'll update on any issues I get as soon as I can.
Sent from my HD2 using XDA Premium App

Same problem for me. My hd2 always freezes with any sense ui android build. MIUI and Nexus HD rom works fine.

My simple advise is... reinstal windows. And try again.
This worked for me when i started with the HD2.
Sent from my mercury using XDA App

Hi I had the same problem, but I sent my phone for repairs and it never froze again. According to HTC they just replaced the main board. But before I did that I actually flashed the official RUU (windows 6.5), and it continued to freeze, so I was quite sure it was a hardware problem. Indeed after repairs my phone didn't freeze anymore.
Sent from my HD2 using XDA App

DutchMaster117 said:
Ive had 2 HD2's and its been the same problem for both.
No matter what rom i use on my hd2 it ALWAYS freezes(I was having the same issues with my first hd2 but eventually the screen on it stopped working and i sent it back for warranty and got a new one)
Ive flashed 2 other hd2's that belong to some friends and i did the exact same thing to their phones that i did to mine and they dont have any issue.
I dont know what to do and why am i the unlucky one
Please XDA Community i come to you for Guidance! I know this phone can be amazing but why is it being so stubborn!
Can it be SD related?
Click to expand...
Click to collapse
I also had 2 x HD2 which did this.
Froze when got to hot, or if using gps or mobile data.
Sold it 2 weeks ago, now own Desire HD and it's BRILLIANT!!

So now ive been running rafdroid on the phone without an sd and it runs.. but laggy since theres almost no space left in phone and it isnt getting hot. It only gets hot when it operates with the SD inside.
anyone know anything about that?

same problem
i have the exact same issues. the phone freezes every time it boots, be it magdlr nand, sd, wm 6.5 anything. however my old hd2 had no problems at allbut i broke it changing the screen digitizer and lcd.
(the white plastic on the connector that connects the lcd and digitizer to the main board broke.)
im pretty sure the reboots are mother board related but i don't know if telling tmobile or htc that will do anything because the phone is old. (i got this other hd2 from a guy on craigslist.)

I had the same freezing problem with my HD2. After all the research I've done, none of them worked. Then i put the phone into the freezer for a minute and took an ice pack, placed it on the back of the phone where CPU is located. While holding the ice pack, I re installed the ROM and at the and freezing issues were solved. It never froze again.
I hope this solves your problem too.

oztorque said:
I had the same freezing problem with my HD2. After all the research I've done, none of them worked. Then i put the phone into the freezer for a minute and took an ice pack, placed it on the back of the phone where CPU is located. While holding the ice pack, I re installed the ROM and at the and freezing issues were solved. It never froze again.
I hope this solves your problem too.
Click to expand...
Click to collapse
I want to ask whether this cooling trial fixed freezing problem forever? suppose if u use your set for more than for hour streaming over wifi? never it got freeze again?

The best solution that you can flash back to WinMo 6.5 and run Android from SD Card.

I have the same issue... but...
Make a complete instalation with an ice pack?? Are u joking me?? It works??
well... i have not to lose... i will report if i try it...

I flashed stock rom and run android from sdcard. but when i press Haret.exe is going to HTC green logo and after restarting. some solution?

Similar problem
I have a similar problem. But with two different phones.
I bought LG Optimus One about two years ago. After a few months, some freezes appeared... I've sent it to manufacturer three times and every time they changed some parts... but nothing have helped. I've made some experiments (another battery, SIM card, MicroSD card, custom ROMs) and than I realized, that the problem occurs only while the mobile internet is ON.
This summer, my friend offered me used HTC HD2 and I bought it. He used to have Android there with no problems. After a few weeks, the freezes occured again. And again: I can surf internet all day by wifi with no problems, but when I tunr on the mobile internet (MI), the phone freezes. The back cover of battery is a bit hot, but this appears while long using the phone too without MI (without freezes).
I've tried almost everything to solve this problem: changed SIM card, changed SD card, everytime with flash of the newest ROM... nothing helped.
I'm not sure if the problems with LG OO and HTC HD2 have the same reason, but I can't believe I can buy two phones with similar problems without transfering them.
What aboutthat crazy plan of flashing with ice cooling? Does it work afret a few months too?
PS: Sorry for my English

[Q] Software or Hardware problem?

My HD2 with the TyphooN CM7 v3.5.4 Rom one day just frozen. Befre that its ran 2 or 3 months smootly. After when I da a soft reset I got a "white screen" (without the logo). So I did a hard reset and this time when I started the pda its show me the HTC logo just with half jellow background. Of course its stucked again in this state. I started again in bootloader mode and tryed to connect the computer. Its worked but thats day I had no time for this. So I just took the accumulator out and I put the HD2 aside. Whe I arrived back I just put back the accu and started the phone... and its ran again.
Next day the problem appeared again. The phone frozen so many different position. Showed me white screen and after the hard reset is ran but frozen the androud logo. Hardreset, run but frozen the screen lock. Hard reset and its showed me the starting HTC logo but its started to put slowly horizontal black lines and once its did a strange sound to. The long story short: I did the same rituale but this time its not worked. So I taked the contact with the store about the garantie. And started to set back the phone in the original state (wipe, factory rom back, SPL back) but I coudn't. The pda is droped me errors all the time. I cant change back even the HSPL to SPL. So I just took the accumulator out and went to sleep that day...
Next day morning was a same story. I put back the accu and the phone did everything what I want. I succesfully wiped the old memory, installed the official rom and set back the SPL. Ready to send back to the store... And I wanted to testing it but this time the pda didnt frozen. Its running.. yeah like the windows phone 6.5 usually, nothing any special (hovever the wifi bacome shorter than the android). Two days and nothing.
So I want to ask somebody because Im still think there is a hardware problem. Its can be possibel there is a harware problem and bacause the WP6.5 not use the phone as much as an Android do the problem is not appeared jet.
Or this was a software problem and I just have to start everything from the first step (I dont like the wp6.5)
There is any test program for the WP6.5 wich can be test your hardware?
Thank you for any help, and thank you to read this little bit long post.

Hey,
I'm sorry, but what's an accumulator ?
Another thing, were you running stuff on your device that made it run hotter than usual ?
Sometimes, overheating may cause unpredictable issues.

Marvlesz said:
Hey,
I'm sorry, but what's an accumulator ?
Another thing, were you running stuff on your device that made it run hotter than usual ?
Sometimes, overheating may cause unpredictable issues.
Click to expand...
Click to collapse
Oh! Thanks for the answer so much
Accumulator = Battery. Sorry for the word, english is really not my native .
I didn't feel its hotter than usual. Most of the time the phone is hotter a little bit but also when I run the official wp6.5 system.
Today I tried to put wp7 on the phone but this system still not love my SD cards (I bought a new Kingston just for this but stil no) so I tryed a new ICS rom. Its runed nice and I just think my problem solved (I started to belive there was some kind software crash) but now again frozen (when I trired to open the galery its frozen).
Maybe the problem is the overheating. I have to wait every time a few hours when I can do anything whit the machine. Now I reinstall the offical rom again again but I dont want to use the HD2 with the WP6.5 system and I still dont think this situation is naturally. Can you give me a good hint how can I test the hardware above the WP6.5?

lilalur said:
Oh! Thanks for the answer so much
Accumulator = Battery. Sorry for the word, english is really not my native .
I didn't feel its hotter than usual. Most of the time the phone is hotter a little bit but also when I run the official wp6.5 system.
Today I tried to put wp7 on the phone but this system still not love my SD cards (I bought a new Kingston just for this but stil no) so I tryed a new ICS rom. Its runed nice and I just think my problem solved (I started to belive there was some kind software crash) but now again frozen (when I trired to open the galery its frozen).
Maybe the problem is the overheating. I have to wait every time a few hours when I can do anything whit the machine. Now I reinstall the offical rom again again but I dont want to use the HD2 with the WP6.5 system and I still dont think this situation is naturally. Can you give me a good hint how can I test the hardware above the WP6.5?
Click to expand...
Click to collapse
Don't give up. And by the way, gallery crashes are ICS issues and are not being caused by your device, be happy. .
Try to run a CPU-consumer application/game and see if it overheats/reboots or freezes. Most HD games can do that, or try browsing the internet for about 30 minutes using 3G .

Marvlesz said:
Don't give up. And by the way, gallery crashes are ICS issues and are not being caused by your device, be happy. .
Try to run a CPU-consumer application/game and see if it overheats/reboots or freezes. Most HD games can do that, or try browsing the internet for about 30 minutes using 3G .
Click to expand...
Click to collapse
I put back the original rom. And the phone was totaly freezed when I entered the gallery and now cant move tought the HTC logo since a day. Its did this many time but with the android and not the wp6.5.
But now I have reason to send back. Set back the original statement was succesfull fortunetly. I know its a really good phone and I hope this issues just bacause I get a wrong one.

Touchscreen not working

Installed IceCreamTosti HD2 ROM 0.9 worked well for a day or two then all of a sudden my screen would stop working when it went to sleep. I researched and found that there is an undervoltage script that could be causing this problem. So i deleted the script. Then it started happening again. Task29'ed, installed HyperDroid Gingerbread Xtreme to see if that would fix my problem, nope still happening. It works when it wants but the funny thing that if I get it to work, I can use it until I have to go back to the previous screen, then I would have to hit the power button to put it to sleep, unlock it for the screen to become responsive. I know it sound like a Digitizer problem but I was wondering if anyone has any other suggestions before I buy it.
Thanks!

read here http://forum.xda-developers.com/showthread.php?t=993787

I've already read that. Thanks
Im just seeing if it could be a Kernel problem or something of that sort.

I've had this problem on one of the ROMs i used, not sure which one since i didn't stay on it for to long.
After i flashed a different ROM it fixed it. This might seem like a lot of work but why not reinstall MAGLDR,
CWM & a new ROM. Maybe try RAFDROID HD. Yes i know its a really old ROM but its a goodie and this
would be for test purposes anyway. You can always switch back.
I read the mentioned thread before too and im sure it does sound like it happens but since it happened so
soon after you installed a new ROM it makes me think its the ROM, eventhough you tried to reinstall a
different one. Maybe you can make a backup of your SD card and repartition both your phone and SD.

PC10DaTruth said:
Installed IceCreamTosti HD2 ROM 0.9 worked well for a day or two then all of a sudden my screen would stop working when it went to sleep. I researched and found that there is an undervoltage script that could be causing this problem. So i deleted the script. Then it started happening again. Task29'ed, installed HyperDroid Gingerbread Xtreme to see if that would fix my problem, nope still happening. It works when it wants but the funny thing that if I get it to work, I can use it until I have to go back to the previous screen, then I would have to hit the power button to put it to sleep, unlock it for the screen to become responsive. I know it sound like a Digitizer problem but I was wondering if anyone has any other suggestions before I buy it.
Thanks!
Click to expand...
Click to collapse
After reading the other guys thread about the end key it does seem like a bad digitizer . i read other threads explaining your exact same issue . the only way to figure out if its ROM related is to flash the stock winmo 6.5 ROM . yes , i said it , winmo but thats the last resort before deeming something hardware related . if you tried the end key option , pressing really hard on the key , then i guess i would change tto winmo and try to see if it still happens then

I do have to admit it could just be coincidence and the digitizer went up but considering this happened
only a few short days after he installed a new ROM makes me feel that there is a possibility its the ROM,
or maybe even the partition he changed (if it applies) when flashing that ROM over. I still suggest to start
over from MAGLDR on, including repartitioning your phone to the proper needs of the new ROM to see
if it helps before doing something drastic like reverting back to winmo.

Thanks for the help everyone, opened the phone up. Was hard as hell! But I cleaned the dust on the contacts under the end button, still no luck. I bought a new phone. Going to get a digitizer down the road and fix this one, If anyone want to buy it just let me know.

You will get a lot more people to see your interested in selling the phone if you post it in the xda marketplace found here.
Just open a new thread there and post how much you would want for the phone. I'm sure people would be interested
especially when you can get a new digitizer off ebay for so cheap.

change an other rom,if the problem still exist,i am sorry to tell u that u should send it to fix the touch screen..