Failed OTA update (tried everything) - Acer Iconia A500

ok so im still getting the same failed attempts at updating.
I've replaced the wpa_supplicant with the stock 3.0 that i made a backup of & also a stock 3.1 that i found (in saying that i had to change permissions just so i could connect to wifi to get the update).
Neither of those worked.
I've done a factory reset, both from within the settings menu and also from CWM Recovery, also wiped the partition cache. All of these failed to let me install the update as well.
Have tried both when rooted & unrooted.
One thing i've noticed, after i click 'install now' it reboots and i see small text appear in the top left corner saying "booting recovery kernal image" then the progress bar always gets to about 20% before i end up with the ! in a red triangle.
The only other option i can think of is using the stock 3.1 + CWM and installing it via CWM Recovery menu, but i'd prefer a pure stock 3.1 (which is 117mb vs the 342mb of the other one, why the huge difference if they're both stock?)
Thanks for any help

The CWM flashable version of the 3.1 ROM is 100% stock with the addition of being pre-rooted. There's no difference other than that so go ahead and flash it.
As for the size difference. The one you're downloading is a DIFF file, it just updates the OS files that have changed. The CWM one is a full (clean) system dump of someone's tablet, hence it's larger.

djyoshii said:
I've done a factory reset, both from within the settings menu and also from CWM Recovery, also wiped the partition cache. All of these failed to let me install the update as well.
Have tried both when rooted & unrooted.
Click to expand...
Click to collapse
I had to install the stock recovery before it would work for me.

I'm downloading the pre-rooted stock 3.1 now and gonna give that a shot.
Just tried, and failed again, by installing the Acer Recovery Installer & flashing the stock US ROM then unrooting & updating, different screen (android character with white triangle & !) but still failed
Thanks for the tips guys!!

wow, isn't it obvious that updating uses the stock recovery? the recovery screen pops up when updating...

i was using the stock recovery included with the Acer rec installer. it still failed after i dl the update and ran it.
anyway got it working now. couldn't boot into recovery menu so i had to flash CMW to 1.3.4 and it all worked.
thanks fatman

I have had problems with the update too. I received the message that I had an update this morning (the 4.01 update) and I downloaded it but when it finished I never received the option to install as in previous updates. And now when I check for updates it says my tab is up to date but I'm still running 3.0.1 not 3.1... any suggestions?
Sent from my A500 using Tapatalk

Update: I was not unrooted when I downloaded the update but I have now unrooted the tab and still no luck. It says it is up to date but still 3.0.1... is there any way I can manually install the update other than with CWM?
Sent from my A500 using Tapatalk

moosemoosecaboose said:
Update: I was not unrooted when I downloaded the update but I have now unrooted the tab and still no luck. It says it is up to date but still 3.0.1... is there any way I can manually install the update other than with CWM?
Sent from my A500 using Tapatalk
Click to expand...
Click to collapse
Sorry, but nope.. Your only other recourse is to try contacting Acer support.
Don't expect a lot of help from them either... Apparently they know there's a problem, but don't know the cause.
There's a simple fix, they just need to put a full package update on their support site and EVERYONE will be sorted.

3.1 Update Incomplete Download?
Similar problem - I clicked on the update message and the download started, but it never looked like it completely finished downloading.
My screen time-out before the download was finished and now when I go to check if there's an update, it says system is up-to-date, but still only shows 3.0.1.
Any suggestions?

Ota update needs stock recovery. The pre-rooted update here at xda REQUIRES cwm.
Sent from my A500 using Tapatalk

nevermind

Related

[Q] 3.2 won't install, help?

I got the notice that my new Firmware was available, so I chose to just install it. I am rooted, and realize that would unroot the device, but I didn't much care. But when I hit install, the device rebooted and just hung on the triangle + exclamation point screen. So I rebooted the device, and I'm still on 3.1. Tried it twice more for same result.
Then I came here, saw that someone had already (can't believe how fast that happened) had a patched zip file to move to 3.2. I verified I still had root, downloaded that patch, and tried to install through CWM. Device reboots, but will not install.
Any help would be greatly appreciated.
Which recovery do you have? It sounds like you have a stock recovery, but need CWM to flash the modded 8656 zip file. Did you ever see the orange text of the menu screen?
if you changed your recovery the official update wont install. you have to wait for someone to post it rooted for cwm
gee one said:
Which recovery do you have? It sounds like you have a stock recovery, but need CWM to flash the modded 8656 zip file. Did you ever see the orange text of the menu screen?
Click to expand...
Click to collapse
Yeah, I have stock recovery. And no, I never saw any text.
Ok, so it sounds like you have 8.4.4.11 with the stock recovery.
I think you should flash CWM for 84411, then use that to flash Roach's upgrade. brk has a batch script that should be able to flash the right version of cwm, but I forget which option it is. I'm not sure if the version will matter, but it wouldn't hurt.
sent from my cyanogen(mod) vision

New OTA Update 4.010.13 not installing

Woke up today and it said there was a system update available. I unrooted with iconia root and started to update. It downloaded the file which only took a min or two (only 14.49MB) and it reboots to install, but then when it starts back up to install it hangs at a screen with the android honeycomb bee and a !.
I can turn it back off and then turn it back on and it boots back up without the update installed. I checked for the system update through About tablet and it allows me to start over and download the update again, but the same thing happens every time. I have the stock rom, was rooted and now unrooted, build 4.010.11_COM_GEN2, kernal 2.6.36.3
Is anyone else having trouble installing this update?
edit...Sorry! I thought the update was so new that no one had posted about it yet. I searched a little more and found other threads. I'll try to figure it out with those posts and the mods can delete this one.
You said you were rooted. Did you use Acer Recovery for any backups? Did you backup the current recovery image when prompted? If you did you might need to go into Acer Recovery and install the stock recovery image. (The top radio button). You don't have to reboot, just unroot and then try the OTA update. Worked for me.
I did unroot when I tried it but I re-rooted and tried another method. I did use Acer Recovery but I didn't use the stock recovery. I booted into the CW recovery and installed the zip file of the update from the other thread. Everything worked fine and now I am at 4.010.13
n1ke5h said:
I did unroot when I tried it but I re-rooted and tried another method. I did use Acer Recovery but I didn't use the stock recovery. I booted into the CW recovery and installed the zip file of the update from the other thread. Everything worked fine and now I am at 4.010.13
Click to expand...
Click to collapse
What are the fixes with this update?
I noticed with my iconia that when a SD card is inserted, my updates downloads but doesn't install properly. I had to remove it to install succsessfully. I'm wondering if anyone has the same problem
Sent from my A500 using Tapatalk

[SOLVED] OTA keeps trying to push an update... will it cause issues?

Hi,
I am currently running:
Android Version: 3.1
Kernel Version: 2.6.36.3
Build Number: Acer_A500_4.010.11_COM_GEN2
The system wants me to update to 4.010.13 (says it is a 14.49mb file); I am rooted now... anyone experience any issues with letting this update happen?
*** Update ***
I figured out how to resolve this issue; maybe my findings will help others as well. This solution assumes you are rooted and are running Acer Recovery Installer.
Launch Acer Recovery Installer
Click "Stock USA #.###.##_???_??? recovery (Substitute # and ? with whatever yours says)
Click "Install Recovery Image"
Let it backup current Recovery Image if it asks!
Once the recovery image is back to stock close Acer Recovery Installer
Launch Settings
Select "About Tablet"
Select "System Update"
Select "Check Now"
Download update
Install Now
Once downloaded the system will reboot into recovery, install the update and reboot (BE PATIENT IT WILL TAKE A FEW MINUTES! DO NOT REBOOT MANUALLY!!!!!!)
Once the system reboots you will see several dialogue boxes that says different aspects were successful
Now that all of that is finished launch Acer Recovery Installer again
Select "Restore previously backed-up recovery image
When that completes... you are ready to work again!
I believe that update will not effect anything.
Or very little.
erica_renee said:
I believe that update will not effect anything.
Or very little.
Click to expand...
Click to collapse
I tried to let it update; it downloads fine... however it fails when it tries to apply the update.
Are you running Clockworkmod or stock recovery? I don't think the OTA update will work with anything but stock recovery.
karlkarloff said:
Are you running Clockworkmod or stock recovery? I don't think the OTA update will work with anything but stock recovery.
Click to expand...
Click to collapse
I am running CWM installed through Acer Recovery
I flashed the stock recovery, accepted the update, and retained root access with no problems.
Where are you located. I have no update u am at the 4.010.10 update
Sent from my PG86100 using XDA App
leo72793 said:
Where are you located. I have no update u am at the 4.010.10 update
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
I am in Oregon USA
karlkarloff said:
Are you running Clockworkmod or stock recovery? I don't think the OTA update will work with anything but stock recovery.
Click to expand...
Click to collapse
Where can i get the stock recovery? been flashing recovery with thor version, but forget to back up stock recovery image
Thanks, GTablet. That worked. It didn't want to boot to any recovery but stock.
Digil said:
Thanks, GTablet. That worked. It didn't want to boot to any recovery but stock.
Click to expand...
Click to collapse
I glad it worked for you too!
Vendetta2311 said:
Where can i get the stock recovery? been flashing recovery with thor version, but forget to back up stock recovery image
Click to expand...
Click to collapse
If you do not already have Acer Recovery Installer; download and install it from the market. You should be able to install stock recovery using that app!
loose stock recovery
Vendetta2311 said:
Where can i get the stock recovery? been flashing recovery with thor version, but forget to back up stock recovery image
Click to expand...
Click to collapse
I have the same problem did you solve it ?
Learned in this forum that flashing the full stock rom with cwm Will install the original recovery
But i'm not sure
Any suggestion please

Help returning my A500 to stock

I downgraded my unrooted A500 on 3.2 to the "unstable" 3.0.1
I then rooted it and installed CWM.
Then I made a back up on CWM before flashing another rom.
It worked really well except a couple of bugs (No audio on HDMI and reduced battery life)
I know beggars can't be choosers but I would prefer if EVERYTHING worked.
So....I restored my A500 from the backup of 3.0.1 via CWM with a hope to just returning it back to factory settings and returning to an unrooted 3.2
However, when it tries to do the system update it fails.
I have tried the factory reset and then tried again to update via system update but still fails (I get the blue honeycomb bee with exclamation mark)
Can anyone point me in the direction of a stock 3.2 rom that I can flash via CWM?
or even better, one that means I wont lose root???
Go to this link http://forum.xda-developers.com/showthread.php?t=1276227 and try method #2...
tumpy said:
Go to this link http://forum.xda-developers.com/showthread.php?t=1276227 and try method #2...
Click to expand...
Click to collapse
Thank you but that was the original method I used to downgrade and is the rom that CWm restores to from my back up.
The problem I have is upgrading via the system update.
I am currently trying to do it via a different SD card.....
there are some roms around, but you'll need a good knowledge of search button
Here's one, there are more but keep in mind they are near stock rooted roms: http://forum.xda-developers.com/showthread.php?t=1313757&highlight=stock+rom+rooted&page=1
cheers
This happened to me.
You need to install Acer Recovery from Market and flash the Stock recovery before it will let you update with system updates.
Here is a link to stock rom using cwm but it says its not rooted:
http://forum.xda-developers.com/showthread.php?t=1429199
Since this looks like it keeps cwm in place you should be able to download the flashable version of super user and root your device through recovery.
Just do this http://forum.xda-developers.com/showpost.php?p=20680452&postcount=137
It will fix your issues, guarantee it. Just read the instructions in the readme.
TD
starkiller86 said:
This happened to me.
You need to install Acer Recovery from Market and flash the Stock recovery before it will let you update with system updates.
Click to expand...
Click to collapse
From what I understand, Acer Recovery flashes the US version of stock recovery??
My tablet is a UK one. I did try this before a ALMOST bricked it. I managed to recover it using a previous backup I had made.
timmyDean said:
Just do this http://forum.xda-developers.com/showpost.php?p=20680452&postcount=137
It will fix your issues, guarantee it. Just read the instructions in the readme.
TD
Click to expand...
Click to collapse
This did the trick!
Thanks for the heads up

[Q] Kitkat 4.4 OTA Update failed to install

Hello, I'm in a bit of a confusing situation so I hope that someone can shed light on it.
Last night I got a notification that my phone is ready to install the 4.4 update. I didn't have the time or the battery to install it then, so I just left my phone until today. Today, I happily pressed the update button, my phone restarted, it started to update and when the bar was a little more then a third full it stopped and said "Error!" (Thanks for a very informative error message Google! ) I restarted my phone, and now my phone reports that it's up to date?! I tried tapping the Check now, but it keeps saying it's up to date. I checked my cache folder, and there is a .zip file containing the update.
My phone is rooted, I used the Nexus 4 Rootkit, but I DIDN'T install a custom recovery or try to install any custom ROMs. (I'm happy with the stock one) I only installed SuperSU so I can grant root access to some apps and that's it. I didn't install any tweaks.
Now if I'm not mistaken, the OTA update should have worked on my phone, because everything is stock. So why did this happen and why I'm not receiving the update prompt again?
Also as a side note: When I went into the fastboot mode and tried to launch the Recovery mode, it said "No command!" and I had restart my phone.
No, you're wrong. You should've gone to SuperSU app and pressed the "full unroot" button before trying to OTAupdate. This would've replaced the modified bin files for root by the original files, allowing the OTA to be applied successfully.
This happens because the rooting process modifies some system files, so the OTA detects a non-stock scenario and aborts its installation. Also when the OTA fails, a flag marks this update as a "fail update" so your system will continue to show you that it's "updated" as he thinks the only update available isn't suitable for you. He is just waiting for the next OTA update.
Now you have to install the OTA via sideload / adb. I would recommend to make a full nandroid backup before everything else. Then fully unroot your phone and apply the OTA using adb.
This is exactly what happened to me when trying to update from 4.2.2 to 4.3. I was root (obtained with Nexus 4 Toolkit from WugFresh) with stock recovery. Just root, nothing else. Then I tried to install OTA, because with older versions to be root was not a problem. But now it is, and my OTA failed as it failed to you.
Then I managed to manually apply the OTA doing what I told you: first backup, then unroot, and finally using the sideload / adb process button present in the toolkit, following its advices at each pont (very VERY well explained for non-experts). You will need to manually download the OTA update to 4.4. Look for that in these forums.
Hope this helps!
LORD MJ said:
Hello, I'm in a bit of a confusing situation so I hope that someone can shed light on it.
Last night I got a notification that my phone is ready to install the 4.4 update. I didn't have the time or the battery to install it then, so I just left my phone until today. Today, I happily pressed the update button, my phone restarted, it started to update and when the bar was a little more then a third full it stopped and said "Error!" (Thanks for a very informative error message Google! ) I restarted my phone, and now my phone reports that it's up to date?! I tried tapping the Check now, but it keeps saying it's up to date. I checked my cache folder, and there is a .zip file containing the update.
My phone is rooted, I used the Nexus 4 Rootkit, but I DIDN'T install a custom recovery or try to install any custom ROMs. (I'm happy with the stock one) I only installed SuperSU so I can grant root access to some apps and that's it. I didn't install any tweaks.
Now if I'm not mistaken, the OTA update should have worked on my phone, because everything is stock. So why did this happen and why I'm not receiving the update prompt again?
Also as a side note: When I went into the fastboot mode and tried to launch the Recovery mode, it said "No command!" and I had restart my phone.
Click to expand...
Click to collapse
nyepo said:
No, you're wrong. You should've gone to SuperSU app and pressed the "full unroot" button before trying to OTAupdate. This would've replaced the modified bin files for root by the original files, allowing the OTA to be applied successfully.
This happens because the rooting process modifies some system files, so the OTA detects a non-stock scenario and aborts its installation. Also when the OTA fails, a flag marks this update as a "fail update" so your system will continue to show you that it's "updated" as he thinks the only update available isn't suitable for you. He is just waiting for the next OTA update.
Now you have to install the OTA via sideload / adb. I would recommend to make a full nandroid backup before everything else. Then fully unroot your phone and apply the OTA using adb.
This is exactly what happened to me when trying to update from 4.2.2 to 4.3. I was root (obtained with Nexus 4 Toolkit from WugFresh) with stock recovery. Just root, nothing else. Then I tried to install OTA, because with older versions to be root was not a problem. But now it is, and my OTA failed as it failed to you.
Then I managed to manually apply the OTA doing what I told you: first backup, then unroot, and finally using the sideload / adb process button present in the toolkit, following its advices at each pont (very VERY well explained for non-experts). You will need to manually download the OTA update to 4.4. Look for that in these forums.
Hope this helps!
Click to expand...
Click to collapse
Thanks. Unfortunetly the OTA update failed even when I tired ADB sideload, so I had to flash the factory image. Now it works like a charm.
LORD MJ said:
Thanks. Unfortunetly the OTA update failed even when I tired ADB sideload, so I had to flash the factory image. Now it works like a charm.
Click to expand...
Click to collapse
It failed because you have modified files in your system, such as modified gps.conf or build.prop, custom kernel and non-official radio will give errors too.
I did a "flash stock+unroot" and relocked my device via the Wug app and it still errors
eksasol said:
It failed because you have modified files in your system, such as modified gps.conf or build.prop, custom kernel and non-official radio will give errors too.
Click to expand...
Click to collapse
I really have no idea how did that happen. Maybe some app modified it or I messed some things up. I'm now going to make a full backup of my phone, so I can apply the next OTA with much less pain.
LORD MJ said:
I really have no idea how did that happen. Maybe some app modified it or I messed some things up. I'm now going to make a full backup of my phone, so I can apply the next OTA with much less pain.
Click to expand...
Click to collapse
The OTA update can fail for many reasons, it could be due to any changes to the /system partition which is what root does, such as changes to gps.conf file, changes in build.prop, different kernel or radio.
If you're going to make a full backup, what you should do is flash a full factory image (link in my signature, and provided you already backup your data.) Then boot into a custom recovery to make a full backup, (not flash the recovery, but: fastboot boot twrp.img) When you do the backup make sure the boot (kernel) and recovery partition are selected. However, you can't backup the radio partition, but that should be fine unless you intend to use the LTE radio.
I have a similar problem. I have ROOTED device with TWRP recovery and stock 4.3 android (obtained OTA before rooting), and I just got notification that my OTA update to 4.4 is ready to be installed.
So I clicked Restart and Install button and the phone restarts(as it should) but after that it went in TWRP recovery and waited for some instruction I suppose. I didn't know what to click exactly, so I clicked Reboot from TWPR menu and it went in fastboot mode. From fastboot I chose Start and phone turns on. Updating didn't even start..
So, were there something that I could do when I was in TWRP recovery that could initiate updating process, or I never had a chance?
What exactly I should do to get that update on my phone? Sorry for my English and if was unclear.

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