Hi all,
I keep getting this problem where my contacts will disappear from the contacts list if I import them again nothing happens they don't seem to appear, yet if I go to forward calls my contacts are listed there several times.
has anyone got any ideas please ? I'm not sure what info to give that may help. If anyone can help id really appreciate it please.
No one got any suggestions for this ?
The other annoying thing is that contacts in other programs than can access contacts can see all my contacts listed several times with no way to change this.
Hi all,
I am having a big headache with my phone now, please help if you have any idea to solve this, or if you have any idea to track the root cause! Thanks!
This morning when I woke up, I found that most of the profile pictures of my friends lost in the contact list. After a while investigation, I found that only 16 out of 4xx persons in my facebook left in my contact list.
To fix the issue, I tried a re-sync and this can't help. Except the contacts in gmail, only 16 persons in facebook appears in my contact list. I then tried to delete the facebook account in the contact, reboot my device, and add the facebook account again, but same issue happened again. If I choose not to automatically add all friends in my contact, the wizard will pop up exactly 16 friends to let me choose who should i import, but other 4xx friends disappeared.
I have double checked that I did not click "show friends with contact number only". And the strange things is, if i go to "activites" in the contact app, the update of friends that did not show up appeared in activites, and I can provide comment as well.
I am sure there is something wrong in the import process that skipped many of my friends from import. Anyone did try this and have a fix? Or how can I investigate the "log" or something else to pinpoint out the problem? I am afraid that even I hard reset my phone the same issue will exist!
HKcow said:
Hi all,
I am having a big headache with my phone now, please help if you have any idea to solve this, or if you have any idea to track the root cause! Thanks!
This morning when I woke up, I found that most of the profile pictures of my friends lost in the contact list. After a while investigation, I found that only 16 out of 4xx persons in my facebook left in my contact list.
To fix the issue, I tried a re-sync and this can't help. Except the contacts in gmail, only 16 persons in facebook appears in my contact list. I then tried to delete the facebook account in the contact, reboot my device, and add the facebook account again, but same issue happened again. If I choose not to automatically add all friends in my contact, the wizard will pop up exactly 16 friends to let me choose who should i import, but other 4xx friends disappeared.
I have double checked that I did not click "show friends with contact number only". And the strange things is, if i go to "activites" in the contact app, the update of friends that did not show up appeared in activites, and I can provide comment as well.
I am sure there is something wrong in the import process that skipped many of my friends from import. Anyone did try this and have a fix? Or how can I investigate the "log" or something else to pinpoint out the problem? I am afraid that even I hard reset my phone the same issue will exist!
Click to expand...
Click to collapse
Some "update":
I have tried to clear all cache / data in the application setting for "contacts" and "contacts location" and this can't help the situation...
HKcow said:
Some "update":
I have tried to clear all cache / data in the application setting for "contacts" and "contacts location" and this can't help the situation...
Click to expand...
Click to collapse
Please give a hand.. anyone meet this issue?
Same thing with me.. The funny thing is, I can no longer add some of my facebook friends, they are no longer listed on the "Get Friends" menu. The phone thinks that they've already been added.
This happens when facebook sync have errors...
I still can't find a way to get back my missing Facebook friends...
DaRkMyk said:
Same thing with me.. The funny thing is, I can no longer add some of my facebook friends, they are no longer listed on the "Get Friends" menu. The phone thinks that they've already been added.
This happens when facebook sync have errors...
I still can't find a way to get back my missing Facebook friends...
Click to expand...
Click to collapse
I have searched all over the web and seems only you and me have reported this error.
Can we confirm that this issue is caused by "i9000 database has the corrupted friend" rather than "i9000 not able to interpret the facebook list"? To eliminate the issue, I have tried to clear the SNS / Contact / Contact Location cache / data but they still can't help. If this is the case, resetting the phone (but this is my last step) should help.
Could someone specialized in the i9000 data structure to suggest a way to fully clean up the contact database? Maybe this can cater the case if the db is corrupted by sync error!
Thanks!
I have a new friend in facebook today and as expected, the new friend not appear in the list after data-sync, no matter I want to add it later or add it during sync...
Furthermore, com.sec.android.app.sns/snsDB.db contains only the 16 friends in the database, which I suspect the server did not return the remaining contacts?
HKcow said:
I have a new friend in facebook today and as expected, the new friend not appear in the list after data-sync, no matter I want to add it later or add it during sync...
Furthermore, com.sec.android.app.sns/snsDB.db contains only the 16 friends in the database, which I suspect the server did not return the remaining contacts?
Click to expand...
Click to collapse
I have just tried a hard reset and the problem still cannot be solved... I think I need to call samsung support... This seems to be something wrong in the samsung sync server...
Same here, many contacts that sync from facebook are missing.
I don't use fb, so I don't think I can help, but I just wonder if something dumb in the software is going on. So, if you have 16 friends or however many syncing, these friends don't happen to show up elsewhere in your phone or in the cloud. Right? Maybe it has something to do with trying to match up with names you have in your phone book that have a phone number?
Again, just throwing an idea out there, but similar to how you can import all your google contacts or just the ones with a number.
Your friend counts seem awfully low, so if I'm wrong, try to think if there is anything common link between these friends that do get synced. Perhaps they have something in common that can help the sync...
alovell83 said:
I don't use fb, so I don't think I can help, but I just wonder if something dumb in the software is going on. So, if you have 16 friends or however many syncing, these friends don't happen to show up elsewhere in your phone or in the cloud. Right? Maybe it has something to do with trying to match up with names you have in your phone book that have a phone number?
Again, just throwing an idea out there, but similar to how you can import all your google contacts or just the ones with a number.
Your friend counts seem awfully low, so if I'm wrong, try to think if there is anything common link between these friends that do get synced. Perhaps they have something in common that can help the sync...
Click to expand...
Click to collapse
Thank you very much for your suggestion... to answer your suggestion:
- I did nto click "show contacts with phone number only"
- I tried to dump the database from SNS, inside the database only the 16 friends exist, other 4xx friends no appeared in the database
- I have phoned samsung and they just request me to send them the phone. Their reply is quite inprofessional as they said if other facebook account is ok, that should be your account issue and saume generally can't help with facebook issue. But I am sure the phone is syncing with a samsung proxy instead of syncing to facebook directly.
I tried many things but nothing can fix this issue.
Ditto, I've tried many different things. Hard reset a few times as well and nothing. Reseated battery and put in a new sim. Perhaps maybe the order of things done is what works. I even tried to sync it before I created my google account. Anybody who has gotten this to work and remember what some of the first steps they did when they got their phone, input would be helpful to try and repeat your process.
if anyone can fix it please let me know how.
What firmware are you'll on? I had this problem with JG1. Flashed to JG5 and the problem's gone. But now my twitter contacts don't update. just two of them appear on my phone
I'm guessing there's a problem with the sync in our phones. I'm just learning to live with it
I have got a solution for this.
The problem is originated from the export error of facebook contact. Here is how I treat the problem:
1. Export your facebook contact using the facebook apps "Export Friends To CSV" (Google it and find the link, I cannot post the link)
2. After you have got the CSV, open it using Excel and check whether there are rows containing more than one contact. Apparently, there is error in the first friend contact info of these rows.
3. Remove those friends from your facebook contact (or ask your friends to fix their info).
4. Resync your Android contact with facebook.
This works for me. Hope this help.
Cheers.
jordenyt said:
I have got a solution for this.
The problem is originated from the export error of facebook contact. Here is how I treat the problem:
1. Export your facebook contact using the facebook apps "Export Friends To CSV" (Google it and find the link, I cannot post the link)
2. After you have got the CSV, open it using Excel and check whether there are rows containing more than one contact. Apparently, there is error in the first friend contact info of these rows.
3. Remove those friends from your facebook contact (or ask your friends to fix their info).
4. Resync your Android contact with facebook.
This works for me. Hope this help.
Cheers.
Click to expand...
Click to collapse
I can't find the row that contains more than one contact
edit: oh now i found, the problem is from the last contact that shown in my phone sort by UID from facebook.
Hey all need ur help; I am having problems saving new contacts to my contact list and saving edits to old ones. You see I am able to create new contacts and even save them, but after a few mins they disappear like I never even created them. I also experience a similar problem with editing old contacts as the changes stick only for a few mins before going back to what it was. Hence my only option for creating new contacts is to add it to my simcard thru sim manager and then import all contacts from sim to my contact list. I have tried factory reset which only helps solve the problem for an hr max before it starts the problems again (contacts created during the hr period stays). I haven't rooted or done anything to my phone yet as I want to solve this problem first so please help.
btw my streak is from att, currently unlocked
Still looking for help all please
I'm not sure wat went wrong there,
But apparently sync deleted few of my contacts and allocated different names for few people (I assume its sync cause I've not done anything manually). Overall contact list is being pretty weird.
Anyone experienced the same?
wis3m0nkey said:
I'm not sure wat went wrong there,
But apparently sync deleted few of my contacts and allocated different names for few people (I assume its sync cause I've not done anything manually). Overall contact list is being pretty weird.
Anyone experienced the same?
Click to expand...
Click to collapse
What did u do last? What ROM? Do you backup? Do you save contacts to phone instead of Google? Need more info.
Do you BONSAI?
I'm on frozen syndicate rom.
And this has been happening for last 2 days I suppose.
Before that most probably I did was -- Fix permissions (from recovery)
and took backup -- titanium (These are the only things I suppose r different than installing and using apps).
I guess messed up contacts happened before as well but with sync it used to fix itself, however this time its different..
All contacts r on google, fb or twitter (none on phone).
Thanks
when I change roms I always just before flashing do a export of contacts via (contact/menu/import,export) after flashing I just import my contacts and all is well.
I've had this problem with 2 android phones, but not all of them. I ended up going through the contacts settings and hitting display for ALL, insteas of just favorite (or the default option). It seemed to work after that.
I think the problem is when adding contacts, when you save them to the phone, sync erases them when syncing contacts from the google account. A major flaw in my book.
hmm,
I'll try few things and let u guys know if something fixes it
Looks like exporting and importing them back seems a good option
Thanks
wis3m0nkey said:
hmm,
I'll try few things and let u guys know if something fixes it
Looks like exporting and importing them back seems a good option
Thanks
Click to expand...
Click to collapse
I had to restore them from an sd card export then restore contact data from Titanium to get the ringtones and pics back, then it stuck after that. Before that it was a fight to keep the contacts on.
So, when you get them all there, export to sd card then import them back and then restore the titanium data for them.
I never restored contacts from titanium but sounds like a good option
so apparently it was lookout and thankfully they have restore option, I need to restore 1084 :-o contacts