[Q] Amazon return policy - Eee Pad Transformer General

Has anyone delt with Amazon returns for a device they just do not want anymore?
I am really liking the Transformer, but am wanting to return it for a 3G Honeycomb.
Thanks

As long as you bought it from Amazon, not a 3rd paty reseller, you have 30 days to get a full refund. You pay return shipping (they deduct it from your refund total), unless your item is defective; they pay the return shopping then.

I wonder if the battery draining thing counts as defective? I also wonder what Amazon does if you return something "because you don't like it" and then rebuy it at a later date -- which is what I'm thinking about doing with my dock and waiting until they fix the charging.

slopokdave said:
As long as you bought it from Amazon, not a 3rd paty reseller, you have 30 days to get a full refund. You pay return shipping (they deduct it from your refund total), unless your item is defective; they pay the return shopping then.
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Actually you pay return shipping if the item is not defective and then they credit you the shipping. I just returned an LG LED TV to them, and emailed them thru amazon.com website the amount I spent for shipping. The credit was issued to me right away.
But the item has to be ordered and fulfilled by Amazon.

vikdmon said:
Actually you pay return shipping if the item is not defective and then they credit you the shipping. I just returned an LG LED TV to them, and emailed them thru amazon.com website the amount I spent for shipping. The credit was issued to me right away.
But the item has to be ordered and fulfilled by Amazon.
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I'm pretty sure that Amazon's return policy for TVs is different from most electronics. Amazon currently has a hassle-free no questions asked 30 day return policy on TVs. This is to combat B&Ms.
I don't think the same applies to other electronics. Last time I checked, you did have to pay for return shipping and there might also be a restocking fee but it may have changed.

Related

[INFO] Return Policy for US stores

Listed below is the links to each sites Return Policy. Someone may decide to take all the pertinent information from each site and just post it to this thread to make a one-stop-shop for return policies.
Buy.com
Newegg
Amazon
Office Max
Best Buy They have their return policies split up into different sites
Walmart
TigerDirect
Target -Target.com In Store return
Target - Target.com Online return
Staples
Sears
P.C. Richard & Son
Office Depot
Micro Center
JR.com
HHGregg
Fry's Electronics
DataVision
BJ's Wholesale Club
B&H
American TV
For those of us that got our orders in via Newegg, we have the computer replacement only return policy. This means no refunds for returns, replacement only for 30 days. After that it's dealing via Asus on the warranty.
Looks like Sears is the best option: 30 days, no restocking fee, and you can return to brick and mortar locations to avoid any shipping charges/delays.
wynand32 said:
There's a new thread on return policies, but just to clarify. Sears only charges a restocking fee if the original packaging and included materials are missing. Here's from their policy:
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A 15% restocking fee is charged on Home Electronics returned without the original box, used, and without all of the original product packaging and accessories
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Took this from the other thread on availability to respond to.
Sear's policy is easily misunderstood. It really should say "without the original box, used, OR without the original packaging. Notice the bolded words.
Hence, they could theoretically charge you a restocking fee. At the very least, it will be a bit of a hassle for some people based on the manager. You can return with no fee, even if stuff is missing, if there was some major issue with the item that the box said it would not have.
For example, the G-Tablet box said it would come with adobe flash support out of the box. People used this excuse to return it with no fee. You will need to identify something like this to return with no issues.
Buy.com seems to be 45 days with no mention of restocking fees.
rothnic said:
Took this from the other thread on availability to respond to.
Sear's policy is easily misunderstood. It really should say "without the original box, used, OR without the original packaging. Notice the bolded words.
Hence, they could theoretically charge you a restocking fee. At the very least, it will be a bit of a hassle for some people based on the manager. You can return with no fee, even if stuff is missing, if there was some major issue with the item that the box said it would not have.
For example, the G-Tablet box said it would come with adobe flash support out of the box. People used this excuse to return it with no fee. You will need to identify something like this to return with no issues.
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I'd think that, given this language, one could easily argue that there's no restocking fee. I mean, the language as written is clear: each of these criteria must be met for there to be a restocking fee. The difference between "and" and "or" isn't insignificant.
Funny enough, I just finished a chat with Sears where the lady said there's a 90-day return policy with no restocking fee. If I get that via email, then I'll set.
Update: Grrr, no email.
wynand32 said:
I'd think that, given this language, one could easily argue that there's no restocking fee. I mean, the language as written is clear: each of these criteria must be met for there to be a restocking fee. The difference between "and" and "or" isn't insignificant.
Funny enough, I just finished a chat with Sears where the lady said there's a 90-day return policy with no restocking fee. If I get that via email, then I'll set.
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You talked to a lady representing the online company.
I'm talking about from experience what people went through with the stores. They all have different managers, with different attitudes. I personally felt I was hassled even to get a replacement for a device with bad hardware.
If you feel like arguing and justifying, go for it.
rothnic said:
You talked to a lady representing the online company.
I'm talking about from experience what people went through with the stores. They all have different managers, with different attitudes. I personally felt I was hassled even to get a replacement for a device with bad hardware.
If you feel like arguing and justifying, go for it.
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Oh sure, I hear you. I was saying that if I have an email stating a policy, then that would apply. Unfortunately, no email, and so we're left with an ambiguously worded policy. I hate that.
wynand32 said:
Oh sure, I hear you. I was saying that if I have an email stating a policy, then that would apply. Unfortunately, no email, and so we're left with an ambiguously worded policy. I hate that.
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Tried editing, then you had replied already:
Edit: BTW, their usage of "and" is correct if you consider it. They can charge 15% for each one of those cases. They can charge for no box and they can charge for used and they can charge for missing materials. I interpreted it the same way as you, but then I was proved wrong when multiple people were hassled.
I think they all got it returned, but some people spent more of their time in Sears talking to a manager than others.
rothnic said:
Tried editing, then you had replied already:
Edit: BTW, their usage of "and" is correct if you consider it. They can charge 15% for each one of those cases. They can charge for no box and they can charge for used and they can charge for missing materials. I interpreted it the same way as you, but then I was proved wrong when multiple people were hassled.
I think they all got it returned, but some people spent more of their time in Sears talking to a manager than others.
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Yep, I think you're right: such is interpreted that way on occasion. Being a bit of a purist when it comes to grammar, though, I'd say that being "and" means that all conditions have to apply.
But, other than being pedantic, that's irrelevant. I can easily see a Sears manager making a stink. What they don't know is that I have a secret weapon: my wife ALWAYS gets her way in these circumstances. She will not settle for no, period, and never loses.
Here's the link to American TV's return policy
http://www.americantv.com/receipt/receipt_ol_terms.html
It's 5 days + 7 days shipping on notebook computers (I'm guessing the tablet would fall into this, maybe the dock as well)
Was thinking about ordering the dock here as they give a discount ~$125 for my area, but not sure when/if I'll get a tablet, return period is too short.
Wow, I'm realizing just how spoiled I am buying everything from Costco. I'm seeing that most places have restocking fees and/or only take returns on unopened items.
Question: Amazon says they have a 30-day return policy for computers, but that computers must be in "New" condition. For some retailers, this means unopened. Does Amazon take returns on opened and used computers, assuming that all original packaging and accessories are included?
wynand32 said:
Wow, I'm realizing just how spoiled I am buying everything from Costco. I'm seeing that most places have restocking fees and/or only take returns on unopened items.
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I was really hoping to see Costco's name appear on the list of retailers carrying the Transformer... I bought the Xoom there knowing that if the Transformer came out in the 90 day window (and it looked like a better device/value) then I could return the Xoom to Costco. Their return policy is completely unrivaled.
I'm sure they'll start carrying it as soon as I purchase it from another location.
dustindw said:
I'm sure they'll start carrying it as soon as I purchase it from another location.
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According to Costco corporate, they'll be carrying other (as yet unnamed) tablets, but not the Transformer.
I just returned an opened GTablet to sears, they did not charge me one penny and all I said was that I couldn't deal with the screen viewing angles.
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donatom3 said:
I just returned an opened GTablet to sears, they did not charge me one penny and all I said was that I couldn't deal with the screen viewing angles.
Sent from my PC36100 using Tapatalk
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Good to know, thanks!
just got a new credit card today, it has a merchant return policy: within 60 days, you can get a refund from card company for whatever reason up to $250. not enough to cover the tablet, enough for the dock.
check your credit card benefits
So does anybody have any extra info Best Buy's in-store return policy on tablets? Seems they have the clause "could include restocking fee" and on the website but are not specific on what products that applies too.
Was considering picking up the Acer Iconia tomorrow to play with it and check it out.
mustafazr said:
So does anybody have any extra info Best Buy's in-store return policy on tablets? Seems they have the clause "could include restocking fee" and on the website but are not specific on what products that applies too.
Was considering picking up the Acer Iconia tomorrow to play with it and check it out.
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You should be fine. I plan(ned?) on doing the same thing. But isn't Best Buy closed for Easter tomorrow? Plus, you have to get extremely lucky to get them to sell you an Acer before Monday. I think I'm just going to wait until Tuesday and buy the Transformer.
mustafazr said:
So does anybody have any extra info Best Buy's in-store return policy on tablets? Seems they have the clause "could include restocking fee" and on the website but are not specific on what products that applies too.
Was considering picking up the Acer Iconia tomorrow to play with it and check it out.
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I've bought two tablets from Best Buy. They have a 14 day return policy and no restocking fee. Returned one of my tablets without any issue.

BestBuy not shipping until the 17th :(

Contacted BestBuy today in regards to shipping the Galaxy Tab 10.1
They are not shipping the unit until the 17th, therefore I probably won't get it until the 20th or later.
I'm seriously thinking of canceling my order and just going to BestBuy to get it at my local store on the 17th. Hate to pay for shipping and get it later than expected.
are you sure it's even going to be in stores on the 17th? it is not even in the weekly ad
vanitymustdie said:
are you sure it's even going to be in stores on the 17th? it is not even in the weekly ad
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That is the national release date...
Since they were able to launch it at the one store in NY on the 8th, I was hoping they would have it setup so that those of us who pre-ordered would have it on the 17th. It would be a let down to see people going to Best Buy on the 17th & posting on the forums how great the device is, while those of us who pre-ordered are at home still waiting a few days for it to arrive.
cdf3 said:
It would be a let down to see people going to Best Buy on the 17th & posting on the forums how great the device is, while those of us who pre-ordered are at home still waiting a few days for it to arrive.
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Isn't that always the case for pre-ordering unless the item is hot and will sell out in stores instantly? My experience with pre-ordering is sometimes you get it early but most times you get it later than expected.
I don't think GTab is that hot.
cdf3 said:
Contacted BestBuy today in regards to shipping the Galaxy Tab 10.1
They are not shipping the unit until the 17th, therefore I probably won't get it until the 20th or later.
I'm seriously thinking of canceling my order and just going to BestBuy to get it at my local store on the 17th. Hate to pay for shipping and get it later than expected.
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Don't even waist your time with Best Buy. I ordered mine off of Amazon and it has a delivery estimate of June 21st. Plus you don't have to pay shipping or sales tax. save yourself $42, plus amazon has a way better and easier return policy.
http://www.amazon.com/gp/product/B00519RWI8/ref=ox_ya_os_product
Definitely think I will be canceling my best buy order. Happy to not have to give them my business now.
Does anyone know local / national retailers who will be selling at midnight?
DensoYamaha41 said:
Don't even waist your time with Best Buy. I ordered mine off of Amazon and it has a delivery estimate of June 21st. Plus you don't have to pay shipping or sales tax. save yourself $42, plus amazon has a way better and easier return policy.
http://www.amazon.com/gp/product/B00519RWI8/ref=ox_ya_os_product
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Amazon sounds like a much better deal. I would definitely go that route, but I have BestBuy gift cards tied to my order. So I will have to stick with BestBuy. Otherwise I would go through Amazon.
is it too late in the game for a pre-order?
what are my chances of strolling into a BB store on friday morning (within 10 minutes of them opening their store) and snagging a tab?
more importantly, what is BB's return policy?
I'm torn between this and the ipad2 for my dad and need to make a decision within 5 days since I have to send it overseas with a relative.
does BB charge a restocking fee for galaxy?
I already have an ipad2 so I know it's behavior.
my reason to buy the tab for my dad is so that it's easy for him to sync his media between his home and office PC's, updated gmail and youtube client, ability to play xvid and avi files and the ability to drag and drop files from ANY pc to the tablet (he's not going to go for that apple iTunes sync with 1 pc crap though there are ways around it...)
When I returned my ipad 2, they didn't give me a refund. They said that they could only give me a gift card with the amount of my purchase. The ipad 2 was also un-opened. I'm using the gift card balance to purchase the Tab 10.1
gordita said:
is it too late in the game for a pre-order?
what are my chances of strolling into a BB store on friday morning (within 10 minutes of them opening their store) and snagging a tab?
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99.9-100%.
Seriously, folks. Just because you are excited about this device (as am I) doesn't mean its a line-up-at-door-at-3am blockbuster product. Demand for the 10.1 Tab will be good, but not sell-out good. The only thing that would make a retail outlet sell out would be low supply, which is unlikely since the production device went final weeks and weeks ago.
If the order status still says "In Process" by Wednesday, I will cancel & just grab one at the store on Friday.
Just ordered mine off of Amazon...$499 + $3.99 one day shipping. Best part is saving $50 on tax. I got my email receipt and it says estimated delivery is 20th but hopefully it ships on 17th, Amazon has shipped things earlier before.
Berner said:
99.9-100%.
Seriously, folks. Just because you are excited about this device (as am I) doesn't mean its a line-up-at-door-at-3am blockbuster product. Demand for the 10.1 Tab will be good, but not sell-out good. The only thing that would make a retail outlet sell out would be low supply, which is unlikely since the production device went final weeks and weeks ago.
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I'm not as optimistic. I worry the national launch was delayed from the 8th to 17th because of supply issues. And look at the ASUS Transformer, it's still hard to find in stock over a month after launch.
Samsung is making this tablet super thin and using a new Super PLS display, manufacturing issues could be a concern.
Only way this is going to sell out is if there are like three in the store, which i think might be the case
relax folks, look what happened to launching in NY. its only one store and there still left over after 24hrs.. this is national launching and i bet you have a lot of BB around you
Yeah, I don't think this will be on high demand... There is more Honeycomb tablets to choose from.
FYI
I returned my ipad 2 at bestbuy and got my money back on my card. Full refund. They do give you a 14 day return policy, I think.
foethalove said:
Just ordered mine off of Amazon...$499 + $3.99 one day shipping. Best part is saving $50 on tax. I got my email receipt and it says estimated delivery is 20th but hopefully it ships on 17th, Amazon has shipped things earlier before.
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Right, I canceled my order at BB and got it at amazon. The 16GB was $540, estimated delivery after the 21st, with amazon I got the 32GB at $604, with one day shipping (I couldn't resist), estimated delivery the 20th!
Folks, I am dreaming it at night!!!
gordita said:
is it too late in the game for a pre-order?
what are my chances of strolling into a BB store on friday morning (within 10 minutes of them opening their store) and snagging a tab?
more importantly, what is BB's return policy?
does BB charge a restocking fee for galaxy?
I already have an ipad2 so I know it's behavior.
Click to expand...
Click to collapse
BB has a 14 day return window for in-store purchases (not sure about online purchases). No restocking fee, and really no questions asked when I returned my XOOM, waiting for the Samsung device.
I do like Amazon return policy, but really no where near as easy as driving down to BB with the device in-hand and exchanging with a human being. No return label and carrier pick-ups to deal with.
zaures said:
Only way this is going to sell out is if there are like three in the store, which i think might be the case
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You think the Galaxy Tab 10.1 is going to be less popular than the ASUS Transformer?

[Q] Best Buy - Sales Tax

I'm not sure how sales tax works in the USA, but with Best Buy do you pay the same sales tax in store and online (for pickup at that store)? The store I am thinking of is EVERETT MA, 162 SANTILLI HWY.
Yes. It'll be the same tax either way
Sent from my PC36100 using XDA App
Sales tax is the precise reason (or at least large part) why I decided to purchase my 32GB grey GT10.1 from Amazon and not Best Buy. Well, in full disclosure I decided to take my business to Amazon because I purchased a presale on the GT10.1 from Best Buy and the store GM guarenteed me I would have it on June 17. Low and behold come June 17 at around 7:00p I walked in to pick it up and they said "ooops, sorry but we do not have it yet and no, we have no way of telling when they will arrive." (Okay, I'm done ranting now).
Anyways I decided to go with Amazon because there was no sales tax and they guarenteed I would get it in 1 day with the 1 day shipping option. Sure enough my GT10.1 arrived 1 day later and the beauty of it is, the fastest shipping option from Amazon (1 day) was HALF the price of the sales tax I would have paid at Best Buy. Sales tax would have racked out at $45.43 and the 1 day shipping option from Amazon was $19.
Simple math, simple decision. That and I would MUCH rather give my business to a company that will actually follow through on their promise. Thank you Amazon.
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I would rather pay the sales tax which in this case is $37.50 as I have the option of returning it to the store if there is anything wrong with it. The tablet is being brought back to the UK for me next week so I need the quick turn around, rather than having to post it back to Amazon etc.
RnFstRuckHrd said:
Simple math, simple decision. That and I would MUCH rather give my business to a company that will actually follow through on their promise. Thank you Amazon.
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Yeah, tax is the reason I ordered mine online...of course, I'm sitting here without my Tab right now because I had to return it and get another one.
I just spoke to Best Buy in the USA, and apparently they have international warranty, so their UK branches will cover any devices that go wrong. I wonder if this is actually true...
rjohmit said:
Yeah, tax is the reason I ordered mine online...of course, I'm sitting here without my Tab right now because I had to return it and get another one.
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Why?
Sent from HTV Evo 4G rooted with UnrEvoked, running CM7, OC'd to 1.11GHz, via Tapatalk Pro.
yes I use to think that way also. But if you have problems and need to return if for what ever reasons. Then it's a problem.
Hello everyone. I'm about to buy the galaxy tab and was also deciding to pay the Best Buy tax or not. I noticed everyone said they didn't pay tax on Amazon but I am being charged $44. Could this be because I live in NYC? I noticed Newegg doesn't charge tax. Has anyone purchased their tab from them? Thanks
Edit: Nevermind, I just googled Amazon's tax page and NY is subject to tax. Guess I'll buy it in Best Buy.
hshah said:
I just spoke to Best Buy in the USA, and apparently they have international warranty, so their UK branches will cover any devices that go wrong. I wonder if this is actually true...
Click to expand...
Click to collapse
Err, better read the fine print on that "supposed" international warranty, as there's nowhere it stipulates that you can walk into a bestbuy say in the U.K or BestBuy Canada for example and they'll service it. Doesn't work that way.
The so called international warranty the sales person is salivating to sell you (also known as Geek Squad Black Tie Protection, GSBTP) is a REIMBURSEMENT PLAN, insured by an insurance company. YOU Re responsible for having it repaired at your cost and then contacting a 1-800-number to file a claim. Either mail or fax your paperwork over and you are then REIMBURSED for "qualified" repairs. Accidental or physical damages are not available for "international plans", so even if you're suckered into buying the plan, at least don't let them upsell you on the extra accidental damage protection.
How do I know all this? Used to work there at a store located in a high tourist area and used to weep inside at the foreigners suckered into "international warranties" that were all but useless, even on some products that CAME with worldwide warranties like some Asus laptops, Olympus and Casio cameras and so forth. I still know all the tricks and trade secrets.
Sad really.
lyun said:
Hello everyone. I'm about to buy the galaxy tab and was also deciding to pay the Best Buy tax or not. I noticed everyone said they didn't pay tax on Amazon but I am being charged $44. Could this be because I live in NYC? I noticed Newegg doesn't charge tax. Has anyone purchased their tab from them? Thanks
Edit: Nevermind, I just googled Amazon's tax page and NY is subject to tax. Guess I'll buy it in Best Buy.
Click to expand...
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I think this should help you decide. This is from Amazon Q&A.
The amount of tax charged depends upon many factors, including the identity of the seller, the type of item purchased, and the destination of the shipment.
Items sold by Amazon.com LLC, or its subsidiaries, and shipped to destinations in the states of Kansas, Kentucky, New York, North Dakota, or Washington are subject to tax.
For sales tax purposes, electronically delivered products (e-books, e-documents, and electronically delivered software) are considered to be shipped to your credit card billing address.
No sales tax is charged when purchasing gift cards; however, purchases paid for with gift cards may be subject to tax.
Let me help you out a bit. If a store/retailer has a physical presence in a state it must charge sales tax so since best buy/ walmart etc have physical stores and shipping facilities in almost every state they have to charge sales tax online and at the store. With this rule online stores like newegg and amazon get away with not charging tax in states other then the ones they operate in. For example amazon has a large shipping and distribution center in Kentucky so it must charge taxes in that state.

$30 coupon code for Nexus 7 (2013) right now!

I didn't see this posted so I figured I would share. I wasn't even planning to upgrade but after seeing the free shipping and $30 off coupon code through Staples, I really couldn't resist. Especially since I have a buyer lined up to purchase my 2012 Nexus 7 for $140 this weekend. :highfive:
http://www.droid-life.com/2013/07/2...exus-7-through-staples-with-this-coupon-code/
Coupon code: 41178
Not sure how long they'll have this offer up but it worked for me.
just walked into a staples near by and used the online staples coupon, printed out.
http://www.staples.com/coupons
bought the 16 gig for $199.
tell the employee to use the online code: 41178
you need to print out the coupon and bring it in store. doing unboxing now.
expires 7/28, go get it!
If you anyone of you were impatient like I was and bought it at Best Buy, you can have them price match it. I had to call in a couple times, first rep lied to me and told me they don't do pricematch of item after purchase only during. Here's their policy http://www.bestbuy.com/site/Payment...ee/pcmcat297300050000.c?id=pcmcat297300050000
Just arrived at my Staples and they only have the 16gb version. Oh well.
bobafuzz said:
If you anyone of you were impatient like I was and bought it at Best Buy, you can have them price match it./url]
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I bought mine at Best Buy this morning. I called them to ask if they would match the Staples price, they said only if it's an in store price, I told them it was a coupon discount and they said definitely not. I'm not sure how the other guy above got away with that, it's literally in their pricematch guarantee that they will not match coupon prices. Anyway, Best Buy will allow you to return your item for free, even if it's opened and you can return it to any Best Buy store if you ordered it online. What I'm going to do is buy the Staples one and not open it and return it to Best Buy. Hopefully they won't match the serial number on the box. If they do, then I'll return the opened one, no big deal.
Edit: Oh well, Staples site says they're out of stock online, both models.
Edit 2: Called the store near me, they don't even carry the new model yet, they only have the old one. Other Staples in the area all seem to have the 16GB in stock, no 32GB, so I called them. They said they had only one in stock that was "on hold for a customer, but If I wanted to buy a protection plan for it, they would hold it for me instead"... Sounds real shady. Anyway, in case anyone's wondering, the online code (which is 41178) will work until this Sunday (7/28), but apparently the code 35852 will work in store if you ask the cashier to try it for you.
16gb at the local Staples, with coupon, $199 out the door. :good:
Thank you so much for posting this I rode as quick as I could to staples to pick mine up!
And I was going to wait for my 1 day shipping, Ain't nobody got time for that!!
bobafuzz said:
If you anyone of you were impatient like I was and bought it at Best Buy, you can have them price match it. I had to call in a couple times, first rep lied to me and told me they don't do pricematch of item after purchase only during. Here's their policy http://www.bestbuy.com/site/Payment...ee/pcmcat297300050000.c?id=pcmcat297300050000
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You got lucky, their policy clearly states they do not price match post purchases.
The Guarantee is limited to one price match per identical item, per guest and does not apply to: Contract mobile phone devices and plans, the online prices of retailers not listed, the online prices of third party vendors (Marketplace vendors) on designated major online retailers websites, post purchase price match requests to competitor's prices, Best Buy for Business™, offers that include financing, gift card offers, bundling of items, free items, pricing errors, mail-in offers, coupon offers, competitors' service prices, items that are advertised as limited-quantity, out of stock, open-box, clearance, refurbished/used items, our and our competitor's Deal of the Day, daily deals, special hour sale event items and credit card offers, BestBuy.com Clearance & More and Marketplace items, and items for sale Thanksgiving Day through the Monday after Thanksgiving.
Sent from my Nexus 4 using xda premium
michaelg1030 said:
You got lucky, their policy clearly states they do not price match post purchases.
The Guarantee is limited to one price match per identical item, per guest and does not apply to: Contract mobile phone devices and plans, the online prices of retailers not listed, the online prices of third party vendors (Marketplace vendors) on designated major online retailers websites, post purchase price match requests to competitor's prices, Best Buy for Business™, offers that include financing, gift card offers, bundling of items, free items, pricing errors, mail-in offers, coupon offers, competitors' service prices, items that are advertised as limited-quantity, out of stock, open-box, clearance, refurbished/used items, our and our competitor's Deal of the Day, daily deals, special hour sale event items and credit card offers, BestBuy.com Clearance & More and Marketplace items, and items for sale Thanksgiving Day through the Monday after Thanksgiving.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Hrmm are they're contradicting themselves? Because if you scroll down to the FAQs
How do I request a price match from BestBuy.com?
When making a purchase, or during the return and exchange period after your purchase from BestBuy.com, price match requests from BestBuy.com are handled via phone. Please call 1-888-BEST BUY (1-888-237-8289) for a BestBuy.com price match request. Please tell us about the lower price that is still in effect that you want Best Buy to price match. Best Buy will then review and verify the price match request.
Edit: I guess that only applies to pricematching themselves.
bobafuzz said:
Hrmm are they're contradicting themselves? Because if you scroll down to the FAQs
How do I request a price match from BestBuy.com?
When making a purchase, or during the return and exchange period after your purchase from BestBuy.com, price match requests from BestBuy.com are handled via phone. Please call 1-888-BEST BUY (1-888-237-8289) for a BestBuy.com price match request. Please tell us about the lower price that is still in effect that you want Best Buy to price match. Best Buy will then review and verify the price match request.
Edit: I guess that only applies to pricematching themselves.
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You have 15 days to get the price matched post purchase, "We will also match prices post purchase if we lower our price within 15 days of your purchase." But you still did get lucky because it says "The Guarantee is limited to one price match per identical item, per guest and does not apply to: ... coupon offers, ..."
Edit: Yeah, looked at that wording, it does say "if we lower our price within 15 days of your purchase."
Edit 2: Apparently the code doesn't work in store. Just called a Staples store near me and I asked if they had any in stock, before I even said anything about the coupon, the guy said "If you have the coupon for $30 off, it doesn't work for the new tablet, only the old ones" and that he just tried it numerous times for a customer. Oh well, hopefully they'll get more in stock online, or maybe they didn't realize the coupon was working for the new Nexus 7 and it wasn't supposed to be and they finally fixed it.
Damn sold out
Sent from my Nexus 4 using Tapatalk 4 Beta
insane deal! already got mine at best buy since I thought it was a mistake didn't think Staples would be selling them as well.
To clear up BB price match.
1. They only price match against other stores at the time of purchase. Post purchase price matches apply only to a lower BB price.
2. They do not price match coupons.
Bummer...
sn0warmy said:
I didn't see this posted so I figured I would share. I wasn't even planning to upgrade but after seeing the free shipping and $30 off coupon code through Staples, I really couldn't resist. Especially since I have a buyer lined up to purchase my 2012 Nexus 7 for $140 this weekend. :highfive:
http://www.droid-life.com/2013/07/2...exus-7-through-staples-with-this-coupon-code/
Coupon code: 41178
Not sure how long they'll have this offer up but it worked for me.
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Hey,what is this coupon code for?Please let me know bcz I plan on buying one thank you
My local BB did price match the coupon (local staples only had the 16gb, I wanted the 32). Still stuck paying tax versus amazon, but out the door at 254.39 for the 32.
dave99 said:
My local BB did price match the coupon (local staples only had the 16gb, I wanted the 32). Still stuck paying tax versus amazon, but out the door at 254.39 for the 32.
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That was my out the door price for the 16GB. Essentially got 16GB free! Congrats!
evodon84 said:
To clear up BB price match.
1. They only price match against other stores at the time of purchase. Post purchase price matches apply only to a lower BB price.
2. They do not price match coupons.
Bummer...
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I'm curious if they can still reject my pricematch, they told me it will be sent to credit department or something. I asked for a confirmation number and was given a case number.
bobafuzz said:
I'm curious if they can still reject my pricematch, they told me it will be sent to credit department or something. I asked for a confirmation number and was given a case number.
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huh, I think best bet would be to go to a local store and hold the coupon over there head. Chances are the Manager would match it to get your business. Online there is prolly less leeway
ordered from amazon, saw this deal, went to staples, they didint accept coupon, canceled amazon, bought at staples anyway...
went to a different staples about 15 min ago with my recipt and showed the coupon..... gave my 32$ back
im happy
They stopped the 30 bucks coupon for new nexus. Old nexus still works! They also are canceling online orders for people who used the 30 coupon.

Question on returns

I have a question for those that have returned their OP 5. Was there any fee or shipping associated with returning or did you get 100% back what you spent? I bought my OP 5 on launch day and all the accessories were out of stock. Now they are back in stock but they want to charge like $24 shipping and I cannot use my $20 vouchers since I'm not buying them with the phone. I was considering returning the one I just got and ordering a new one with accessories included. Any downside to doing this?
I've just started the process in the US. I'm paying for shipping to their processing center. Accessories can only be returned if unopened.
Sent from my HTC U11 using Tapatalk
Shipping back to them should only cost $6 or so usps priority plus insurance.
What is the address of their processing center?
I was in same situation and returned phone I bought on early drop....I had to pay $9 as shipping fee to Temple, TX and should get 100% return. They said they accept only FedEx though...not sure if that is entirely correct...but I heard if you claim in PayPal, you will get the refund for return shipping also...
ram4ufriends said:
I was in same situation and returned phone I bought on early drop....I had to pay $9 as shipping fee to Temple, TX and should get 100% return. They said they accept only FedEx though...not sure if that is entirely correct...but I heard if you claim in PayPal, you will get the refund for return shipping also...
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Thanks. What would you claim on paypal? Defective?
pharpe said:
Thanks. What would you claim on paypal? Defective?
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Not sure, heard somewhere in forums..I personally sent through OnePlus RMA
Do I get a full refund if I return my device?
Themis_Anomys said:
Do I get a full refund if I return my device?
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You get a full refund if you return the phone within 15 days after receiving it. At least that's what it shows on their website. I had to pay for return shipping and hopefully i get a refund for that. I sent mine back as soon it arrived. I didn't even open the box. It took two days to arrive at Oneplus location in Texas. I got an email saying they received my phone and wait for 2 days to inspect and get processed. Good luck!

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