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My phone will randomly stop sleeping, this has happened pretty much since i've gotten it.
I will launch spare parts, running near 100%. Check partial wake lock, nope nothing. And nothing under any of the other menus in spare parts that would indicate it not sleeping. This will occur after a couple of days even after installing no apps, restarting does not fix, neither does pulling battery. It will just start happening and only way to fix is data reset / factory wipe until it happens again, but when it does start happening I might've not even be using it at the time.
Okay, i did actually finally fix it after months without factory reset, it appeared to be when 3g and Data-always enabled was ticked.
ryronz said:
Okay, i did actually finally fix it after months without factory reset, it appeared to be when 3g and Data-always enabled was ticked.
Click to expand...
Click to collapse
If this fixes my no sleep problem, I will name my first child after you.
I've been detailing the steps I've taken to resolve my no sleep issue on another forum, with the last action I took being a flash to factory ROM from huaweidevice.com, changing absolutely nothing on the phone for 24 hours, rebooting, and waiting another 24 hours. Without a reboot between charge/taking off charge, it would be 100% running. If I took it off charge and immediately rebooted, running would be more like 30% (ie: 'normal').
I'll give 'data-always' a go
the red krawler said:
If this fixes my no sleep problem, I will name my first child after you.
I've been detailing the steps I've taken to resolve my no sleep issue on another forum, with the last action I took being a flash to factory ROM from huaweidevice.com, changing absolutely nothing on the phone for 24 hours, rebooting, and waiting another 24 hours. Without a reboot between charge/taking off charge, it would be 100% running. If I took it off charge and immediately rebooted, running would be more like 30% (ie: 'normal').
I'll give 'data-always' a go
Click to expand...
Click to collapse
Wooh, nah for example my running time is 8.7% and screen on is 6.1% so that is pretty good, thats over the course of about an hour
the red krawler said:
If this fixes my no sleep problem, I will name my first child after you.
I've been detailing the steps I've taken to resolve my no sleep issue on another forum, with the last action I took being a flash to factory ROM from huaweidevice.com, changing absolutely nothing on the phone for 24 hours, rebooting, and waiting another 24 hours. Without a reboot between charge/taking off charge, it would be 100% running. If I took it off charge and immediately rebooted, running would be more like 30% (ie: 'normal').
I'll give 'data-always' a go
Click to expand...
Click to collapse
Okay im unsure now, was all fine yesterday, woke up at 7 to alarm, lost 2% overnight. then just put it under my bed but now that i've woken up i've lost 18% because it just stopped sleeping again. I didn't do anything except turn it on check battery, and turn it off. So back to being confused again
Still having this problem, for example. It was sleeping fine when I went to bed then at some point during the night just stopped.
Running 64.6% 10h
Screen on 10ish% 45 minutes
Highest item with partial wake lock in spare parts is like 5 minutes, no other indicators.
This is happening no matter which ROM i try.
Considering a stock ROM with exactly 0 changes still has sleep issues, its clearly a firmware "thing".
For me, it happens after being taken off charge.
For e.g. Last thing before bed I check my running time, and its somewhere around 35-40%. Plug into charger. Take off in the morning, goto work etc, check my run time and its 100% even without the phone being touched.
For the moment I just downloaded one of the "root only" reboot widgets from the Market. Its just part of my morning "get ready for work" routine to hit the reboot widget and reboot my phone.
Its a bit of a PITA but until new firmware is released I cant see a way around it.
the red krawler said:
Considering a stock ROM with exactly 0 changes still has sleep issues, its clearly a firmware "thing".
For me, it happens after being taken off charge.
For e.g. Last thing before bed I check my running time, and its somewhere around 35-40%. Plug into charger. Take off in the morning, goto work etc, check my run time and its 100% even without the phone being touched.
For the moment I just downloaded one of the "root only" reboot widgets from the Market. Its just part of my morning "get ready for work" routine to hit the reboot widget and reboot my phone.
Its a bit of a PITA but until new firmware is released I cant see a way around it.
Click to expand...
Click to collapse
Hey don't know if you've tested it further than that. But its much appreciated, that rebooting after charging does seem to work . But just wondering, if you know... does it only do it when charging via usb (computer) or AC or does it not matter?
I have exactly the same problem.
I also noticed that reboot helps, but only for a while. If i want my phone to go to sleep mode when the screen is off, i would have to reboot it few times a day... Turning WiFi/GPS/Auto-sync on/off does not have any affect on this.
ryronz said:
Hey don't know if you've tested it further than that.
Click to expand...
Click to collapse
As per your suggestion via email, I tried the Malaysian firmware.... It seemed that 'running' time was down alot, but battery life was still pretty average. That was doing nothing more than installing the Malaysian firmware and entering my Google account - no root, no launcher changes, etc.
The lack of Swype was a bit of a downer too
I gave it a whirl from 6:30am to around 5:00pm and 'running' was right down in the 10% range, but battery was still down to ~45% over that time in 'pure' stock form. DAMMIT!
Ah well. It was a good thought and hopefully it worked for you I'm back on roadhound + the OTA update as of about two hours ago.
I'm going to scour the SGS forums and see if anything there can be applied to the U8800 RE: battery life improvements.
the red krawler said:
As per your suggestion via email, I tried the Malaysian firmware.... It seemed that 'running' time was down alot, but battery life was still pretty average. That was doing nothing more than installing the Malaysian firmware and entering my Google account - no root, no launcher changes, etc.
The lack of Swype was a bit of a downer too
I gave it a whirl from 6:30am to around 5:00pm and 'running' was right down in the 10% range, but battery was still down to ~45% over that time in 'pure' stock form. DAMMIT!
Ah well. It was a good thought and hopefully it worked for you I'm back on roadhound + the OTA update as of about two hours ago.
I'm going to scour the SGS forums and see if anything there can be applied to the U8800 RE: battery life improvements.
Click to expand...
Click to collapse
Oh yeah sorry, try using something like juice defender to disable 3g when screen is off or something. 3g radio keeps it running, but it doesn't appear to be, this will stop the battery drains.
EDIT: That does work but its not ideal, turns out the u8800 and the u8800h use the exact same radio so im not sure now, don't know if there is any possible way to figure it out.
ryronz said:
3g radio keeps it running, but it doesn't appear to be, this will stop the battery drains.
Click to expand...
Click to collapse
Sometimes i have 3g data connection running, but phone goes into the sleep mode when screen if turned off. So this is not the cause.
knevski said:
Sometimes i have 3g data connection running, but phone goes into the sleep mode when screen if turned off. So this is not the cause.
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Click to collapse
Oh no, this is just the case for the U8800H malaysian firmware seems normal for all U8800 firmware.
I'm not using u8800H firmware and i have this bug.
Hey guys.
This may not really be the thing you need but I was having similar problems and running 100% on without sleeping etc and came accross another forum where this was an issue (cant remember where)and as trivial as it sounds the solution for me was to go into settings/ applications/ manage applications and running applications and go down to media storage and clear the data. I do this now and then when I have this problem and it seems to help.... Maybe worth a try? It seems to be an issue with a particular media file. I also try to reboot my phone after every charge. Note that my phone is totally stock
astewart said:
Hey guys.
This may not really be the thing you need but I was having similar problems and running 100% on without sleeping etc and came accross another forum where this was an issue (cant remember where)and as trivial as it sounds the solution for me was to go into settings/ applications/ manage applications and running applications and go down to media storage and clear the data. I do this now and then when I have this problem and it seems to help.... Maybe worth a try? It seems to be an issue with a particular media file. I also try to reboot my phone after every charge. Note that my phone is totally stock
Click to expand...
Click to collapse
Thanks for advice, but unfortunately this didn't help either. For some unknown reason, my running time is again 100% although the screen is off most of the time. In Partial wake usage, Android System is in the top of the list.
Oh, Android System partial wake lock seems to be a different issue, but maybe someone can help you out. Whats happening here is running = 100% yet there is no partial wake lock held. Quite unusual
ryronz said:
Oh, Android System partial wake lock seems to be a different issue, but maybe someone can help you out. Whats happening here is running = 100% yet there is no partial wake lock held. Quite unusual
Click to expand...
Click to collapse
Yes, it is confusing also because i have tried different ROM's with same result. I would have thought that all u8800 owners have the same problem.
same problem here...
For some reason, my phone is having a nasty habit of turning itself off randomly. Sometimes it randomly resets itself and boots up again on its own, whilst other times it just turns itself off even with a full battery. However, when it turns itself off, I cannot turn it back on without first taking the battery out, then it takes ages for it to boot up again - longer than normal.
Has anyone else had this problem? I'm on stock firmware fully updated (XEU, JVQ)
Yes, same problem. if i press power button for 10 seconds it reboots, no need.to pull off battery
Sent from my GT-I9000 using XDA App
My friend said he also had a similar problem, but Samsung says it isn't a fault and won't fix it, despite having insurance. Getting rather fed up of it now as it's happening more frequently.
Check for apps that has excessive CPU consumption. I had this problem too, but on other ROM. The problem was an stupid app that keeps the CPU 100% all the time and the phone overheat and shut down itself.
Use CPU&Temp widget to monitor your CPU frequency.
If you still have the warranty and are totally stock with no root or anything, why not take it to carphone warehouse tell them the problem, they will reflash the software within a couple of hours. If it keeps happening then go back and tell them it needs to be look at and they will send it off. Before you go make sure you check on samsung's website for the nearest service centre as it needs to be repair centre
It's a software problem, with stock gingerbreads.
Sent from my GT-I9000 using XDA App
sammy_user said:
It's a software problem, with stock gingerbreads.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Really?? I had 2.3.3 and 2.3.4 for long enough to test it out (over a month on each) and i never had this issue...
With Darky 10.2.2 (one of the few yes i did)
Same issue here. Think my battery must be on the way out as with wifi, bluetooth and everything switched off, Im getting through half the battery in half a day, and Im not even using the thing.
Im in same situation, upgraded to Gingerbread. It's been rock solid until past couple of weeks.
Same problem here since upgrading to Gingerbread
The phone was solid before never had a single issue with it
Now i get Random powering off when in sleep mode which makes the phone useless
Never does it when on charge though
Tried New Battery = no
Wipe and re- installed software back to factory settings = no
Full re-flash and new software = no
Sent it back to Samsung for repair
might have been something wrong with hardware internals (short circuit somewhere or sumfin)
you might have used faulty mod/theme/rom/kernel
but it is not a problem of Gingerbread firmware for sure
Have you under volted your phone? This often causes reboots. I had to up my voltage at 100 mhz after it started to reboot itself, now ok. system panel monitoring is very useful to look back in time to see what been happening
Sent using TCP/IP
i had the same problem with blockbuster rom
i reflashed it
carried on
then i changed the lockscreen
now its working perfectly
Starting last night whenever my battery is around 20% the phone does this random reboots once or twice an hour, the screen goes black and the Samsung letters appear and, the whole scanning card process.......etc.
Is that a normal thing??
Is your phone rooted? Its not normal so you could try a factory reset
Sent from my GT-N7000 using xda premium
No its not, i was thinking it has something to do with the battery being low.
thank you.
I confirm that there was such 1 time at KJ4. Now I on KA firmware + 2.6.35.14FM kernel (with root+deodexed). Works perfect on 20 or less.
Mine also restart from time to time,but i'm not shure about the battery because i don't check the battery status,buttwo times after i unplug the usb my device restart also and i think is not normal that
Trying to update to a new firmware but for some reason the GNOTE is connecting perfectly to KIES on mac but won't connect to Kies on my windows virtual machine and since you can not update on mac........ i am stuck.
Mine does that too sometimes, but I can't for the life of me pinpoint - why and when. But the battery charge doesn't play a role in this, mine does that even at 100%. One redeeming thing - it usually reboots when I'm not using it, just laying somewhere on the table. Still, this annoys me.
I updated the firmware to KK9 through Odin, and even tried hard-resetting it - didn't help. Stock, no roots. Maybe some kind of software is causing this? Or I just have the defective Note?
Never seen this
I've had mine for a few days now, never rebooted on it's own. Must be software issue. If it continues it may be worth doing a factory rset. If it is rooted, that may be the cause too.
i had some random reboot after i freeze some app like wifi sharing , was thinking is the the cause that cause conflict and reboot
Hi guys,
Not exactly the most positive of first posts but here we go. There's a problem with my phone that I can't find the solution for...
Essentially my phone randomly turns itself off (no power down sequence, almost as though the battery's being taken out if you know what I mean) and then it has difficulty in fully booting again. For some reason it also likes to revert my wallpaper back to the original as stock.
The first thing that I thought of was malware, with the wallpaper - so I tried a couple of anti-malware apps to no avail. As my device was rooted, I then flashed back to stock, locked and unrooted it and checked the behaviour. Again to no avail (then again I've never rooted/unrooted so this may have been done incorrectly). By the looks of it, the worst case scenario is a problem with battery connections/hardware...
So the question is have you guys come across this before? Is there a solution to this or is Google/LG going to have to give me a replacement?
Many Thanks.
Weird, I just had this happen couple hours ago, I was watching a video and close the app. I press the power button to put it to sleep. Just like 20 second later, I press the power to wake it and it don't do anything. I had to hold the power button to turn it on. I check the battery status afterward and it looks like it drop between 5-10 percent in the chart after it turn on. The battery must have failed or something. This also happen to my wife phone couple weeks back, although she had to do a hard reset(power+volume up and down) it have not happen again though.
Hello
First of all, welcome to XDA community!
Now, have you done anything with your phone? As in, root it? Flashed custom kernel? Flashed custom ROM? We would love to help, but you need to provide us what we need
maintains
kyokeun1234 said:
Hello
First of all, welcome to XDA community!
Now, have you done anything with your phone? As in, root it? Flashed custom kernel? Flashed custom ROM? We would love to help, but you need to provide us what we need
Click to expand...
Click to collapse
Okay, here's what I had done when this all started:
- Rooted and unlocked.
- TWRP custom recovery
- Standard Kernel, no custom ROM.
I've reverted as much of this back to stock as possible through a nexus tool-kit, but it still has the issue. If I'm missing anything out let me know.
Thrice87 said:
Okay, here's what I had done when this all started:
- Rooted and unlocked.
- TWRP custom recovery
- Standard Kernel, no custom ROM.
I've reverted as much of this back to stock as possible through a nexus tool-kit, but it still has the issue. If I'm missing anything out let me know.
Click to expand...
Click to collapse
Did this happen before you had the phone rooted? Also did this happen one time only or happened multiple times? I also had this problem, but just turning off and not turning back on part. But that was only one time event and I believe it was because of the custom kernel.
kyokeun1234 said:
Did this happen before you had the phone rooted? Also did this happen one time only or happened multiple times? I also had this problem, but just turning off and not turning back on part. But that was only one time event and I believe it was because of the custom kernel.
Click to expand...
Click to collapse
This started yesterday, and I rooted it as soon as I got it 2 weeks ago, so I don't think the root has caused any issues. It's now happening rather often, to the point where it's unuseable
Thrice87 said:
This started yesterday, and I rooted it as soon as I got it 2 weeks ago, so I don't think the root has caused any issues. It's now happening rather often, to the point where it's unuseable
Click to expand...
Click to collapse
That's odd. Did you download any apps recently that might've caused this issue? Maybe root apps?
kyokeun1234 said:
That's odd. Did you download any apps recently that might've caused this issue? Maybe root apps?
Click to expand...
Click to collapse
The only 2 apps that I downloaded the day before were cerberus and titanium backup, both of which are well known. Either way they were the day before the problems started.
Thrice87 said:
The only 2 apps that I downloaded the day before were cerberus and titanium backup, both of which are well known. Either way they were the day before the problems started.
Click to expand...
Click to collapse
Doubt that these will cause any issues, but could you try uninstalling Cerberus just in case? Thanks
Sent from my Nexus 4 using xda app-developers app
kyokeun1234 said:
Doubt that these will cause any issues, but could you try uninstalling Cerberus just in case? Thanks
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Well, after completely reverting the phone back to its stock version and pretty much everything else, it's still doing it - which surely points to a problem with the chip (or something). So, I've contacted google about a replacement and so far so good - got through in 5 minutes and sorted out the RMA and everything, should be delivered in the next few days.
Thanks for the help anyway. I'm going to avoid rooting this one for the time being to see how it behaves.
I experienced "random shutdowns" and even posted about it here. Turns out it was my belt holster that was somehow the culprit. I don't know if it was mashing some weird button sequence to turn off the phone, or if the magnet interfered or something else, but as soon as I got it out of that holster I had no more random shutdowns.
I doubt yours is the same problem but I thought I'd post mine.
hfuizo said:
I experienced "random shutdowns" and even posted about it here. Turns out it was my belt holster that was somehow the culprit. I don't know if it was mashing some weird button sequence to turn off the phone, or if the magnet interfered or something else, but as soon as I got it out of that holster I had no more random shutdowns.
I doubt yours is the same problem but I thought I'd post mine.
Click to expand...
Click to collapse
Yeah that's not my problem at all Lol. Glad you've figured it out and I bet that magnet caused the issue IMO
Sent from my Nexus 4 using xda app-developers app
Funny I had the same thing happen to me last night. I was using the phone put it down for a minute or two and then could not wake the phone. What was interesting was when I couldn't get it to turn on I plugged in into the charger and let it sit for a few hours. When I was finally able to restart it using the the power, vol button the battery was at the same level before the incident. In other words whatever happened prevented the battery from being charged. I am stock and rooted and haven't loaded any new apps in over 2 weeks
Sent from my Nexus 4 using xda app-developers app
I have almost the same problem as the op but I do have a shut down sequence. It does randomly shut down itself. The first thing I got the phone I rooted it and it was fine working on modaco for 2 weeks then one day it kept shutting down upon boot until like 10 tries later I successfully got back in but lasted only a few mins and sometimes hours. Im gonna rma this pos and I hope I can get it replaced soon. I try it with stock rom and kernel then modaco with stock kernel then modaco with faux kernel. Same problem.
I had these problems earlier ... I just gave HARD RESET by pressing power key for more than 5 sec.
Then i figured, it was due to Undervolting ! and Processor going to a DEEP SLEEP all together !
So i removed UVing and it was cool since then ! ... Although my signature says the rest !
I bought my N4 about 2 weeks ago, and it has turned itself off 3 of the nights I've had it. I don't have any hard evidence, but I have a theory on why it's doing it.
At first I thought it was because I used a Motorola usb cord instead of the stock cord because I read some people's theories on the internet, but it happened again (twice) after using the stock cord.
It seemed like it only shut off if I left WiFi turned on when I went to sleep (even then it was still a random occurrence). I went into my advanced WiFi settings and noticed Wi-Fi Optimization was turned on with the text "Minimize battery usage when Wi-Fi is on". I thought it might be the problem, so I turned it off. I left WiFi on last night, and the phone was still on in the morning. Again, it is still a random occurrence even with WF on, so I'm going to leave WF on at night for a few days/weeks and see if it happens again. I'll post back with results.
If anyone else has already tried this or has figured out a solution, let me know.
The same happens several times a week with my nexus 4 running latest cyanogenmod. I will revert it to clean stock in a few days to see how it goes. I don't think that is a hardware problem but time will tell.
MildewMan said:
I bought my N4 about 2 weeks ago, and it has turned itself off 3 of the nights I've had it. I don't have any hard evidence, but I have a theory on why it's doing it.
At first I thought it was because I used a Motorola usb cord instead of the stock cord because I read some people's theories on the internet, but it happened again (twice) after using the stock cord.
It seemed like it only shut off if I left WiFi turned on when I went to sleep (even then it was still a random occurrence). I went into my advanced WiFi settings and noticed Wi-Fi Optimization was turned on with the text "Minimize battery usage when Wi-Fi is on". I thought it might be the problem, so I turned it off. I left WiFi on last night, and the phone was still on in the morning. Again, it is still a random occurrence even with WF on, so I'm going to leave WF on at night for a few days/weeks and see if it happens again. I'll post back with results.
If anyone else has already tried this or has figured out a solution, let me know.
Click to expand...
Click to collapse
Don't know if anyone is keeping up or cares, but I wanted to update and say that this did not fix the problem. 4.2.2 also did not fix the problem. I guess I could try getting a new one from Google.
My wife and I are both having this problem. Hers is completely stock, I'm unlocked and rooted. I was hoping it would be fixed with 4.2.2, but if it hasn't then it maybe time to get replacement N4s
I can't imagine this issue is very widespread, since there have only been a few threads about it. Its a big nuisance especially because it usually happens at night when I'm expecting my alarm to go off at night.
I hadn't wanted to send for replacements since it seems like a software issue but I'm getting fed up.
Sent from my Nexus 4 using xda app-developers app
Just had this problem occur with my N4 last night..... Phone is 2 weeks old.
Went to bed, plugged in the phone to charge [it was at about 50% or so, so not exactly low].
Woke up at 8.30 wondering why my alarm didn't go off at 7.30.... looked over and the phone was off.
It also didn't want to turn back on either. Took about a minute of holding in the power button for various amounts of time before it finally kicked to life [at 100% charge too].
This is going to be a real problem if this problem reoccurs. At home I have a clock radio but I travel a lot and rely on my phone to wake me up!
Here's hoping we can start to identify what is causing this issue. All I can add is that it is not low-battery related.
As stated in the sig. Phone is unlocked/rooted with stock rom.
I tried posting this in the Sprint thread but haven't gotten any answers yet so perhaps I'll have better luck here. I pasted both posts to show the initial problem and what I did (essentially I factory reset). I'm still having the same problem where my phone will freeze while I'm charging it (about 2-3 times/week) requiring a battery pull. Anybody else seeing this problem or have suggestions on what I should try? Thanks.
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Twice this week my alarm didn't go off (luckily I set a backup today) because sometime throughout the night something happened. When I woke up the phone was frozen on the yellow Sprint Spark startup screen. I needed to pull the battery and everything started up fine. I updated to Lollipop about 2 weeks ago which is where I'm guessing the issues stem from.
Is there anything I should try other than restoring to factory and starting over? I'd prefer to not have to wipe everything from my phone but these issues are becoming problematic. I am not rooted.
Thanks.
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So I ended up doing a factory reset and while the phone certainly started running faster with better battery performance after the reset I'm still having this issue. I would say it occurs 2-3 times a week. It has only occurred overnight which is typically when I charge my phone so I'm pretty sure it is related to being left connected to the charger. The majority of the times I will wake up with a dim yellow Sprint screen and everything else frozen though occasionally the screen will be black with the led notification light red. In both situations the screen will not respond to any button pushes or holds and I need to pull the battery and then everything will start up fine.
Does anybody have any suggestions here on what I should do? I guess I can try and restore one more time and see but I don't really know why it would be different and it is certainly a pain to keep restoring the phone and losing all my settings. I definitely don't want to root now since I believe that voids the warranty and if I can't figure anything out with this I'll certainly be requesting a new phone from Sprint. Before I start dealing with Sprint though I thought I would check here first. Through all my searches on the internet I haven't seen anyone else complaining about this problem.
Thanks.
ks-man said:
I tried posting this in the Sprint thread but haven't gotten any answers yet so perhaps I'll have better luck here. I pasted both posts to show the initial problem and what I did (essentially I factory reset). I'm still having the same problem where my phone will freeze while I'm charging it (about 2-3 times/week) requiring a battery pull. Anybody else seeing this problem or have suggestions on what I should try? Thanks.
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Twice this week my alarm didn't go off (luckily I set a backup today) because sometime throughout the night something happened. When I woke up the phone was frozen on the yellow Sprint Spark startup screen. I needed to pull the battery and everything started up fine. I updated to Lollipop about 2 weeks ago which is where I'm guessing the issues stem from.
Is there anything I should try other than restoring to factory and starting over? I'd prefer to not have to wipe everything from my phone but these issues are becoming problematic. I am not rooted.
Thanks.
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So I ended up doing a factory reset and while the phone certainly started running faster with better battery performance after the reset I'm still having this issue. I would say it occurs 2-3 times a week. It has only occurred overnight which is typically when I charge my phone so I'm pretty sure it is related to being left connected to the charger. The majority of the times I will wake up with a dim yellow Sprint screen and everything else frozen though occasionally the screen will be black with the led notification light red. In both situations the screen will not respond to any button pushes or holds and I need to pull the battery and then everything will start up fine.
Does anybody have any suggestions here on what I should do? I guess I can try and restore one more time and see but I don't really know why it would be different and it is certainly a pain to keep restoring the phone and losing all my settings. I definitely don't want to root now since I believe that voids the warranty and if I can't figure anything out with this I'll certainly be requesting a new phone from Sprint. Before I start dealing with Sprint though I thought I would check here first. Through all my searches on the internet I haven't seen anyone else complaining about this problem.
Thanks.
Click to expand...
Click to collapse
Hi there. I have a Canadian Note 4 (W8) with Bell, and I am having identical issues.
While charging over night, I find my phone stuck on "Samsung" logo, with the bubble animal still running. Holding down the power button does nothing and the only work around is the battery pull. I noticed that it also gets warm (assuming from the screen on time?)
First tried cache wipe - no fix
Factory reset - no fix
Cache wipe again - no fix
Aaaand today I came into work late
jbkmin said:
Hi there. I have a Canadian Note 4 (W8) with Bell, and I am having identical issues.
While charging over night, I find my phone stuck on "Samsung" logo, with the bubble animal still running. Holding down the power button does nothing and the only work around is the battery pull. I noticed that it also gets warm (assuming from the screen on time?)
First tried cache wipe - no fix
Factory reset - no fix
Cache wipe again - no fix
Aaaand today I came into work late
Click to expand...
Click to collapse
Did your issues first start after you upgraded to lollipop?
ks-man said:
Did your issues first start after you upgraded to lollipop?
Click to expand...
Click to collapse
Definitely after the upgrade.
While on KitKat, it never happened (1 month ownership). But after upgrading to lollipop, it has happened 4 times (6 nights since lollipop).
Have you figured anything out with your situation? Woke up this morning to my backup alarm and the Yellow Sprint screen on my phone.
I guess I'll have to try another factory reset and if it still happens try and get a replacement. It just doesn't seem widespread enough of an issue to be a software bug with 5.0.1.
Very frustrated. I did another factory reset but the issue still plagues my device. It still only occurs once or twice a week but when I hear my old clock radio alarm in the morning I know when I look over I'll see the yellow frozen Sprint Spark screen. I am completely out of ideas and guess I will need to have it replaced under warranty. I'm hoping Sprint won't give me a hard time as this will be very hard to demonstrate.
It definitely appears to be a software issue as it never happened before I upgraded to Lollipop but there must be more to it or others would be complaining.
If anybody has ideas please let me know. Thanks.
Response to Note 4 Freeezing while charging
I have found that after turning the quick charge feature off the problem is not happening. Hopefully this is fixed in 5.1
I'm having the same issue even after turning quick charge off..def a lollipop bug, never experienced this on kk.
I know its not the BEST option, but after taking the update to lollipop, sometimes left over kitkat files can make the system poop out. Sometimes a factory reset will take care of the leftovers. But of course, then you have to set your phone up again
If you've tried this or plan to to, let us know the results.
(When i first took the update, my heartrate monitor sensor was always on, so i did a factory reset and it fixed my problem).
Solved with workaround!!!
I faced this "sleep of death" too after updating to Lollipop. I had to pull out the battery almost every time after charging. Very annoying! I noticed though that my phone never froze in my car while charging. Thinking about the difference I realised that I keep my phone awake in the car while charging using Macrodroid (which I love anyway to automise all kinds of things). I made a simple macro which keeps my phone awake while charging and another one that returns the phone to normal while on battery.
While charging: Trigger: Power Connected; Actions: Keep Device Awake enabled & Screen Off, Constraints: None
On Battery: Trigger: Power Disconnected; Actions: Keep Device Awake disabled & Screen Off, Constraints: None
Off course there are alternatives available to Macrodroid that should be able to do the same.
My problems are solved, with and without fast charging. I hope this will help some of you as well.
same problem here
Ive tried turning off fast charging option on the powersaving mode
And also tried the option on developer mode, the "keep device awake while charging"
And even flashing dofferent firmwares from sammobile through ODIN and installed custom roms. These options doesnt resolve the issues on freezing while charging..
I think turnong off your device while charging is the only option..
Im using note4 N910C..
Clasimodo said:
Solved with workaround!!!
I faced this "sleep of death" too after updating to Lollipop. I had to pull out the battery almost every time after charging. Very annoying! I noticed though that my phone never froze in my car while charging. Thinking about the difference I realised that I keep my phone awake in the car while charging using Macrodroid (which I love anyway to automise all kinds of things). I made a simple macro which keeps my phone awake while charging and another one that returns the phone to normal while on battery.
While charging: Trigger: Power Connected; Actions: Keep Device Awake enabled & Screen Off, Constraints: None
On Battery: Trigger: Power Disconnected; Actions: Keep Device Awake disabled & Screen Off, Constraints: None
Off course there are alternatives available to Macrodroid that should be able to do the same.
My problems are solved, with and without fast charging. I hope this will help some of you as well.
Click to expand...
Click to collapse
Thanks a lot, Mate. I'm trying your workaround now. Will report later if it works on my phone. BTW, so, are you sure it is a just a system issue? Definitely, isn't a hardware problem? Did you fix it, after your post -a month ago-, installing, for example, lollipop 5.1.1 or Cyanogenmod 12.1? I'm on 5.0.1, SimpleRom V4. Of course, mi device, N910C, is rooted.
Thanks again.
With lollipop 5.1.1 the problem is solved for me, even without this workaround.
Sent from my SM-N910F using XDA Forums PRO
I'm having similar issues as you guys. I found out that my phone will only perform normally when I charge it with my laptop USB port which I think is around 0.5amps. Anything above that, even a 1amp charger would cause the phone to freeze, reboot and turn off and not turn back on. The phone has been in repair 4 times and the problem is still there. Now every night I'm forced to charge my phone with my laptop which takes an age instead of the fast charger that came out of the box.
Currently my phone is still freezing and rebooting when I'm out and about and the only way I can get it to perform normally is when I plug it into my laptop. This normal functioning would only last whilst the phone is plugged in.