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Hello everybody,
After flashing an Elfin Rom to my Elf, my Elf stuck at there colors screen. Vodafone-Shop was quite helpful and they sent me a new Elf
I have been using the new Elf for about 3 weeks and for the third time (happens almost one time in a week), my Elf does not recognize, that i press the power button. If the display was off, i see that the led blinks and even the long pressing of the power button does not change anything. The only solution was a soft reset. Today i lived it again, but this time the display was on and it did not turn off. Holding the power button for a few seconds and restarting was the solution.
Has anyone the same problem or any ideas why it can happen?
Thanks in advance...
Erkan
On my HTC Touch (P3451) I have the same problem: The phone randomly freezes in such a way that I have to do a soft reset. Also, when the phone is on stand-by, when I press the On/Off button (to turn the screen on) nothing happens... neither if I press any of the other buttons (green, red or camera),despite of this, the green led of the top still blinks... Some other times, it justs restarts by it's own, no matter what I'm doing (a few time during today screen, some other using office, a couple listening tu music, and a lot of times when it was on stand by in my pocket).
Also, the phone loses the cellular signal very often (I don't know if that is related to the freezing problem).
I've tried doing a hard reset an using it without any 3rd party programs installes, but the problem persist.
I tried taking it to the vendor in Lima (where I live), but they say that because thre's a small scratch on the case, the warranty is void...
I don't know what to do about this... Any suggestions? please?
This is a hardware problem, This problem is associated with faulty motherboard, and suddenly, in a few days you will notice that phone will stop getting power on, it generally happens when phone falls on hard surface from a height, may due some dislocation of micro soldering. Its better you report to service centre, if the phone the phone is in warranty, they will replace motherboard free of cost, only issue is your device IMEI number will change with motherboard replacement.
i think the problem was something to do with the software. i flashed the Junior version of Onyx ROM with Windows Mobile 6.1 to my Elf, which has YouTube and GoogleEarth preinstalled and is memory-friendly at the same time. Now my Elf does not freez anymore.
I think it's a software problem.
I flashed a lot of ROMs in my Elf but, after a flash version 3.1.1 of really great Onyx Sr., the phone starts to have a bad behavior. It's freeze a lot and the green led still blinks.
I will try to use normal light off and shutdown method instead of using ShutXP to try. But it's definitely a software problem.
--
Marcos Guimarães
Brazil
HI marcosvafg,
i have done the same like you, marcosvafg. but unfortunately my touch is lost in black-screen-smart-moblity-screen-space. can you give me a detailed description what you have done to restart your mobile phone?
i did this:
- go into bootloader
- start to install new rom
but every rom i used i got an error (image is corrupted, wrong model ID). which rom did you use?
many thanks
alex0123
I had a problem where my Elf started freezing almost after me entering the PIN. It is true that it got a rough drop just before doing it, but no serious damage was done to its skin.
I got it to the company and they changed the motherboard free of charge.
Hi guys,
i think gagandeepbains is right that this is a hardware problem. Because i lived it many times with some other cooked ROMs, and i can say that it is happening mostly when the temperature in the environment is low. maybe it is a reason, why this happens usually, when leaving the mobile on overnight...
after flashing my original ROM, i"ll give it back to Vodafone and ask for a change.
for you all, if you still have warranty, bring those back (and who knows, maybe you get an ELFIN instead of an ELF).
the same thing happened to my elf when i first got it back in august last year.
was a hardware problem, orange UK sent it to HTC for repair and i got it back 3 weeks later with a new motherboard in the phone,
also got a surprise to find that they had also upgraded the memory.
i sent in an elf and got an elfin back.
i thought that was a nice surprise
alright.
but to make sure, you can always upgrade to 03.21.90 radio.
thats the most stable one.
I had the same problem but with coocked roms (rarely with the original one)
early onyx roms had a bug with ELF but not in new roms
If still in warrenty try to change it again
Hi Everyone,
I'm having some issues with my P3600.
Sometimes (to many times in the past days) while making something on it, the image on the screen suddenly mess up (freezes and weird image) and hangs. Then after the soft reset, somethimes the image stays black, and finally on the 5\6 try it boots fine...
Also noticed that this occurs more while connecting the usb cable jack to sync...
Already make some hardresets and some rom upgrade tests... Also tryed some wm61 cooked rooms, no luck.
Anyone already got this? I think there's must be some problem on the flat cable that connects the lcd-board. Can anyone help me whit some more ideas... before I decide to open it?
Thanks In advantage
SteelwarrioR
it happens the same to me... the pixels all messed up... i dont know wath is the problembut i think its the flat cable ... becouse i have open it one time 3months ago and now its fine. now yesterday have done the same thing
sorry my english
Ok, I open it last night based on the service manual I found somewhere on the Internet, the flat cable looks fine... Now this morning this same situation occurred again, this time while unplugging the usb charger. I Think there's must be some problem on the usb connector. The usb connector is part of the main board so it could be a hardware board issue? Anyone got this on problem on Trinity? Any troubleshooting tips ideas will be appreciated...
SteelwarrioR
hi,
same here. trinity hangs up after some time, screen stays black, when i try to wake it up.
have to hard reset several times and it wont boot for some trys, then with luck the windows sometimes finaly starts. I already changed the simcard and removed the sd-storagecard.
The vodafone hotline adwised me to send it in. Seems to me like a hardware issue.
My trin is about 1 year old.
(sry for my bad english)
Andi
No solution Yet???????
hi,
same here. trinity hangs abouth 3 or 4 time a day, screen stays black, when i try to wake it up.
have to hard reset several times and it wont boot for some trys, then with luck the windows sometimes finaly starts
hi, the same to me... it's like the rom's, after a few soft reset couldn't find the necessary files to start again.... and sometimes, after meny tries, it starts well... it's like the ppc processor gets tired and goes to stand by..... it starts freezing the display, and loosing some pixels. so the only things to do is soft resetting the device... any solution? thanks
same with my htc - it appears to me that the errors occur when the trinity was used for a while and the processor was getting warm. the files and folders on the sd-card show strange symbols. but i have also problems when i stick out the sd-card completely.
i will send it to htc repair center - i just hope that they will not send it back as the errors occur only frequently.
so long,
bjoern
solution solved
take taste power and center ok reset take few sec to powering and phone starting
or power and run and stop call reset and phone starting on factory powering
not solved at all
sorry no - this is not the point - i think all guys here have (hard- and soft-) reset their Trinity more than 50x!
the problem is that once the software has crashed you can`t reset it for about 20min - it seems that the processor has to cool down or something like that - after a while (if I´m lucky) my P3600 boots as normal.
I already flashed several new roms - same problem with all of them - I`m pretty sure it`s a hardware failure.
Hello, i don't have any such problem, my Trinity runs very stable even with cooked roms. but sometimes Mobile navigator 7 takes too much memory so the System becomes instable and i have to softreset it.
Hi, mine bug also, and that's begin 2 or 3 days after I have flash to the 1.56.70.11 Radio Rom....
mine worked fine for about 1 1/2 years but suddenly it crashed continous. i havent flashed it and allready hard reseted several times on different days. sometimes it worked for a while but hangs if i started a bigger app like tomtom. vodafone told me they will exchange my p3600. now im waiting for their call
E: Got a new one today which works perfectly so far!
Hi guys,
has anyone had this issue solved without swapping the device?
I have the same problem.....
Bye
Petz
Same problem here...
I have to sftreset or hard reset several times to get it runing again...
In my opinion its some kind of problem with the processor...
Stiil i'm hoping this is a software insue... so that sone one have a hotfix for that...
For my part, when my Trinity crash, I remove the mini-SD, the SIM card and the battery. I just re put the battery, restart (soft reset until WM has realy start, and no more touch or screen freezes), I replace the sim, restart again.. and finaly I replace the mini-sd. It's very long, but generally works well
EDIT:
Finally, I better make my tongue and keep my method for me because at evening begin, my trinity crashed and impossible to turn it on until I finally come back house and have no need more...
my hand that it will crash tomorow morning juste after leave to works
hi, i started getting the same problem.
only thing different is I upgraded to wm6.1 (Mary SL)
I took it back to wm6 which was still locking, then down to wm5.
1week later no issue!
maybe the wm6+ os's needs more cpu than wm5 and causes it to overheat!
just a thought!
xpuser8334 said:
maybe the wm6+ os's needs more cpu than wm5 and causes it to overheat!
Click to expand...
Click to collapse
I don't think so because I downgraded my Trinity to original WM5 and, even if there were less crashes, it crashed anyway.
Now it's still with WM5 but it doesn't start anymore, only backlight.
Ciao
Petz
I want to let you known that my Trinity has run ok for 5 hours without any issue after putting some paper between battery and metallic plate under the battery.
I had to press a little over the rear cover to have it placed correctly because the battery is higher than before.
Keep in mind that it stopped running completely 3 monthes ago, it didn't start anymore and it didn't even go into bootloader mode.
Now I'm using WinMobile 6.5 beta........
Ciao!
Petz
Hi Guys , i have Trinity P3600 in Egypt ,,, it worked perfectly for more than 2 years , but last month it make the same problem like mentioned b4 , hangs , stuck in boot image , or mess in pixel ,,, and i tried to downgrade but no luck, i tried to use different Radio ,, it works sometime , but after a week no , i tried to take out the battery and wait for 3 hours , then back again , so it works but again it hangs if i start my GPS (IGO8) or heavy programs/.
any solution pls
Thanks
hey guys,
it started a few weeks ago and has starting happening more and more.
Every now and again when i go to wake my phone by pressing the power button nothing happens and I have to restart teh device. Somethimes after restarting the phone will go back to sleep and it happens again!!
Has anyone else got this problem??
Anyone got any ideas how i can fix it??
I've tried 3 different ROM's and always hard re-set after installing but I'm still getting this problem.
Please help!!!
Thanks in advance
My power button broke about four months ago, so now I have to resort to pulling the stylus out to turn the screen on. Might work as a quick fix for you until you figure it out.
Does anyone know if the on button is a known problem with the HD? Mines caput COMPLETELY now, I can get another one on insurance but this will be the second (headphone socket first time,) HD I've had in 12 months. OR... Anyone know if I can blag Orange into giving me a HD 2 or something more compatible with a mac? (Just inquiring, bought a mac after the HD ya see )
Same problem here, defect power button. I Switch on my device by pulling the stylus and switch it of by pressig the power button very hard (which still works most of the times). I will send it for warranty repair and report what happens.
hit007
My Touch2 was purchased on 16-Nov 2009. It experiencing intermittent self-power off problem when phone was left ideal for couple of second! I believed it was referred to many as Standby-of-dead (SOD) problem.
Secondly, the phone "freeze" intermittent when charging with power adapter.
For both cases, the phone cannot be turn on via the Power button. Must perform manual Reset to power on the phone each time.
I performed FACTORY Reset 5 times already; disabled the Touch2Flo; disabled ALL auto power off; disable auto switching of Band.. yet none of it resolve the problem. I feel like throwing the phone against the wall many times!!
Any expert views highly appreciated!
[ROM Version: 1.28.707.3 (66092); Radio Version: 3.49.25.05; Protocol version: 61.42t.25.31H]
##UPDATE: I logged a problem ticket with HTC Service center at Malaysia 2month ago. The service center called and they offered to change the motherboard. I had it changed unfortunately the problem still persist. And worst still the touch screen didn't not respone after a while. I sent to fix and waited for another 2weeks, and they changed the 2nd motherboard. (It's under warranty thus FREE of charge!) I'm been using the repaired phone for past 2monts WITHOUT any intermittent power off issue.. YIPPI!
P/s: My batt Serial No: 1GKA299KQQ4912. Part No: 35H0015-11M. The HTC repair report did not mentioned whether they change my batt nor I cannot confirmed whether it was the "-07M". Anyway, I'm glad that my nightmare is over for now
Do you mean a "hard reset" when you mention "factory reset"? If that did not help.......my suggestion would be to send it to HTC service......
Success...
Same Problem
Same problem here. first it happened 1 time a month but now it happenes 2 times a day.
i have newest htc rom
i think it has something to do with the sms. when i wrote much sms so that history has over 200 sms the boot sequence and every thing is very slow for about 15 minutes.
someone else got same problems?
Description I have recently bought a new htc touch2(special Version) phone with 8GB SanDisK microSD. . the problem i'm facing is that when my phone's unused for a few seconds and it goes into standby , it does not come out of that mode.... The only thing that can be done after that is a Hard Reset . . . . .also the volume rocker does not work in the default music player...i cud wrote 10 more bugs here . . . .kindly help me out with this issue
return the phone back and get ur money back ... if hard reset isnt workin , then it's a mechanical problem and it couldnt just be fixed with soft fix or somethin like that ...
get a real Touch2 , not some special editions which have bugs like urs !
The same is happening to me, but I realized that if you press power button and wait aprox 60 seconds the screen turns on. Obviously this is not useful.
i had the same problem. phone refusing to come out of sleep mode (screen would not unlock) found a fix on the htc official web site called:
(Update for HTC Touch2 – Owner Information )
and all is ok now. hope this helps
My experience...
Please take care of your battery! Especially the way you charge it really matters.
Better always charge with an official charger.
andyrew said:
i had the same problem. phone refusing to come out of sleep mode (screen would not unlock) found a fix on the htc official web site called:
(Update for HTC Touch2 – Owner Information )
and all is ok now. hope this helps
Click to expand...
Click to collapse
I updated my touch2 two days ago and worked
But five minutes ago it turned off again i ll call support support service tomorrow and post the answer..
Got the same problem. Russian dealer says that it is the accumulator's fault. What is the S/N of accum on problem device? If it ends with 35, that is the problem. Good accums goes with 07M end of S/N. Try this, many people solved it so. I'm waiting a new accum too
Try recalibrating the battery:
By completely discharging it and then charging it to the full with phone switched off. I do not know about Mega but it worked for my Gene.
Also, that unable to wake up from standby problem will be solved if you install the personal information update from HTC and in the lock screen mode, choose windows classic instead of the default mode.
I faced this issue once and solved it. After the update though you can use the default lock method (slide to unlock)... looks like HTC got the idea from S2U2
I'll bring my phone to dealer today. Hope they will change to another one or will do the moneyback
Service says that trouble is in the battery. "Bad" accum S/N ends with number 11, "good" - with 07. In 3 days I'll take my device back with new accum and we shall see)
I've heard something like that in relation with some SIM.
Alarm:battery
I am sure that the problem described should be related to shoddy batteries.Try change one (better non-official HTC),and it would solve the bug. I say this totally thru my own long pains-taking experience. Believe me!
I've also got this problem. And what's worse, I read on the internet that many more (older) HTC devices cope with this problem. I've just done a Hard Reset and i'll check whether it works now.
I hope I do get a working one if I send it back to the store :s
simPlexicallity said:
I've also got this problem. And what's worse, I read on the internet that many more (older) HTC deviceS cope with this problem. I've just done a Hard Reset and i'll check whether it works now.
I hope I do get a working one if I send it back to the store :s
Click to expand...
Click to collapse
Can you tell me where did you read this?
Dunno but a week ago I searched with google on 'HTC turn off', 'HTC screen off' & 'HTC turns off automatically' etc. You will find many hits... (only winmo phones though)
This is Major issue , i got Touch2 a few days back and the auto-shutdown has bugged me many times.
My vendor asked me to reset the phone, after reset so far i had no problems of auto shutdown,
But when i plug the USB into my system attached to phone it shut downs
I'm having same problem with same feelings
has anyone managed to resolve the issue.. I've tried latest rom, even customized ones but no luck..
DrJason said:
My Touch2 was purchased on 16-Nov 2009. It experiencing intermittent self-power off problem when phone was left ideal for couple of second! I believed it was referred to many as Standby-of-dead (SOD) problem.
Secondly, the phone "freeze" intermittent when charging with power adapter.
For both cases, the phone cannot be turn on via the Power button. Must perform manual Reset to power on the phone each time.
I performed FACTORY Reset 5 times already; disabled the Touch2Flo; disabled ALL auto power off; disable auto switching of Band.. yet none of it resolve the problem. I feel like throwing the phone against the wall many times!!
Any expert views highly appreciated!
[ROM Version: 1.28.707.3 (66092); Radio Version: 3.49.25.05; Protocol version: 61.42t.25.31H]
Click to expand...
Click to collapse
Alright, so here's my problem. My touchscreen won't response to any finger movement. I could press the hardware buttons like power, volume and talk and it response to that but my problem is mainly trying to get inside my rom. I tried flashing rom via NAND and via clockwork mod and nothing helps. The G Sensor seems to work just fine because it rotates the screen when I'm inside my ROM. I could go back into MAGLDR but I don't think anything there is going to help?
Has anyone else experience anything like this and if so, what did you do to solve it?
had same problem, found a FIX
i have had same problem past couple of days. i was running darkstones SuperRAM_FroYo_V1.5 build with oz 2 cleanex rom. i know that every now and again it would be a pain to unlock the device with the agonising wait for the lock screen to show up but this time the touch screen would not work at all not recognising any movement and not dragging the unlock button across. i would have to take the battery out and restart, even some times touch screen would fail completely when in winmo too, got to a point when 3 days of working then not working and taking the battery out a million times to boot back into android to unlock the device, then touch screen died completely.
FIX- Hard reset
will reset windows mobile. all data on device will be lost.
hold down up-vol key and down-vol key, soft reset button and then power button till it displays formatting screen. follow on screen instructions.
hope this helps.
tidygrant said:
i have had same problem past couple of days. i was running darkstones SuperRAM_FroYo_V1.5 build with oz 2 cleanex rom. i know that every now and again it would be a pain to unlock the device with the agonising wait for the lock screen to show up but this time the touch screen would not work at all not recognising any movement and not dragging the unlock button across. i would have to take the battery out and restart, even some times touch screen would fail completely when in winmo too, got to a point when 3 days of working then not working and taking the battery out a million times to boot back into android to unlock the device, then touch screen died completely.
FIX- Hard reset
will reset windows mobile. all data on device will be lost.
hold down up-vol key and down-vol key, soft reset button and then power button till it displays formatting screen. follow on screen instructions.
hope this helps.
Click to expand...
Click to collapse
well i have woke up this morning to be able to unlock my device to then locking it and not being able to unlock it again!!! i had notification to say it had managed to restore 16 apps whilst i had been asleep so i am thinking there is a dodgy app out there some were
mazdarider23 said:
Alright, so here's my problem. My touchscreen won't response to any finger movement. I could press the hardware buttons like power, volume and talk and it response to that but my problem is mainly trying to get inside my rom. I tried flashing rom via NAND and via clockwork mod and nothing helps. The G Sensor seems to work just fine because it rotates the screen when I'm inside my ROM. I could go back into MAGLDR but I don't think anything there is going to help?
Has anyone else experience anything like this and if so, what did you do to solve it?
Click to expand...
Click to collapse
Sent from my PC36100 using XDA Premium App
I have this problem and have found no way to fix it, I have tried everything except possibly going to the clk loader instead of magldr. when i put the phone to sleep with the power button is when i have the issue of not being able to unlock my phone in Android. I have tried task 29, going back to original windows roms, sd and nandroid, it is a hardware issue related to the digitizer as far as I'm concerned. I love my HD2 and really need to fix or find another one. I know this doesn't help, but maybe a little more insite if nothing else
I had the same issue. With my 1st HD2 it started as an intermittent problem, then eventually completely stopped working. With my replacement it just started to happen again. I immediately flashed back to stock tmo windows and the touchscreen would work so long as I did not try and put the phone on standby or wake the phone using the end key. If the phone went to standby on its own, the touchscreen would not work either. I changed the settings so that the phone would not go into standby at all. I then learned that locking the phone from the windows menu and allowing it to go to standby that way somehow averted the touchscreen problem. After 2 days, the problem seemed to resolve itself, almost completely. If I try and wake it using the end key, the touchscreen still wont work, but every other button on wake works. Also, putting it in standby with the end key seemed to not cause the problem any longer.
I dont know if the issue varies per person, but what worked for me was going to stock windows for a couple of days, then starting over with android. I guess it depends on how far along the problem has progressed.
Look at my thread in my Sig about the Unresponsive Screen Solved. This sounds exactly as that. And there are various workaround solutions through out the post.