Database Users

These are my issues: I need to decide today when I return of keep the HD2 :(

Hello XDA Team,
Firstly, I want to say a huge thanks to the contributors of this forum as I've silently benefitted from your work over the past year on my previous phone, i900 Omina. Unsurprisingly I'm one of the many people who was tempted by the HD2 as it's effectively everything I always wished the Omnia would be - in principle.
So, I received my HD2 last Tuesday (direct from T-Mobile) and my number was ported from Vodafone on Thursday. After using the phone for a weekend I arranged an exchange as I believed my handset was faulty due to the crackling and resonating sounds from the earpeice. When I searched online I didn't find anyone with a similar complaint so I assumed mine was faulty. The replacement arrived on Tuesday and it's exactly the same, only this time the bottom row of buttons isn't a good a fit as on the first. Small issue that one and not really a deal breaker. A bit more searching and this time round I found the lists of post from people with the same sound quality complaints.
The issues I have with this phone are:
1) The crackling speaker - resonating to people's voices.
2) The SMS functionality, slow loading of messages and formatting bugs with the date stamp for one message overlapping the previous message in a thread, changing text size doesn't apply to every text in a thread.
3) The Contacts app freezes everytime I make a change to a contact, rendering the phone useless for about 30 seconds after each change. This includes when I add someone to the favourites list in Sense.
4)Random slow downs of Sense when hardly anything is running in the background (just Comm Manager)
5) The camera, even with the hotfix still has reddish/pinkish colouring to the middle of the picture
6) videos I recorded with the HD2 won't play on the HD2!!! Eh? What's going on there?????
Now I can accept software issues as I know these will be fixed eventually. My Omnia was a much better phone after a year of owning it than when it was first delivered almost solely down to ROM updates. However I am genuinely concerned that the speaker crackling is a hardware fault and not software, hence never going to improve.
Which brings me to my dilemma. I bought this phone from T-Mobile, which means I have a 7 working day period to return the phone and cancel my contract with no penalty. Today is the last day of that period, so I need to decide today whether to return the phone or to percevere.
I'll add a bit of balance to the dilemma by listing the things I love about the phone, which ultimately are the reasons which I would want to keep it if the issues could be fixed:
1) The screen the screen the screen!!!!!
2) Facebook integration with contacts
3) Great web browsing
4) Good music player & 3.5mm headphone jack
5) 3G, HSDPA and WiFi
6) WinMo so easy to sync with work Outlook and keep my Omnia contacts and SMS history.
7) Slim design, easy to pocket.
There you go, I have until the end of today to make my decision. I honestly don't know what I would replace the HD2 with IF I do decide to return it for good but 18 months if a long time to be using a phone which is supposed to be state of the art but stuggles with some of the fundamental jobs of a mobile phone.
Thanks for your time
DC.

Send it back.
I've had one now for over a month and it's great.
I don't have any of the problems you have.
I did have a slight pink tinge when I focussed at close range on a white sheet. But with the recent hotfix that is much improved. Anyway, I don't often photo white sheets !
I also don't video at all so tried your problem and I can confirm it's super simple to video and then playback (it's offered as an option after the recording is stopped).
I would send it back and ask for a new one and insist on an updated ROM.

Cheesy Dave said:
I've had one now for over a month and it's great.
I don't have any of the problems you have.
Click to expand...
Click to collapse
Same here. Sounds like you've just been unlucky and got a bad one, like some others have reported on xda.
Cheesy Dave said:
I would send it back and ask for a new one and insist on an updated ROM.
Click to expand...
Click to collapse
I agree with sending it back as faulty. Say you want another two weeks (or however long it is) with the new one as this one has been so faulty you need to re-evaulate when you get the new one whether you want it or not.
As for insisting on an updated ROM, don't even think about saying that to your phone provider. None of them have updated ROMs yet, and probably won't for a long time. They're likely to wait until the majority of bugs are ironed out before going through the lengthy process of "updating" a ROM for their customers. Seriously - just ignore that advice. (No offense meant, Cheesy Dave)

DavidC1980 said:
Hello XDA Team,
Thanks for your time
DC.
Click to expand...
Click to collapse
Hi
Instead of writing here your complaints you should have read some of the threads explaining your problems. I advice you to backup your data then hard reset your device and reinstall your programs one by one and eliminate the program which is eating your HD2's memory. At least half of your problem will be gone after hard reset.
i am using HD2 for a month now and resolved 90% problems came with it.
Good Luck

johncmolyneux said:
Seriously - just ignore that advice. (No offense meant, Cheesy Dave)
Click to expand...
Click to collapse
None taken !
Probably if you spoke to the local phone rep and said "ROM" they would be most confused !

Cheesy Dave said:
None taken !
Probably if you spoke to the local phone rep and said "ROM" they would be most confused !
Click to expand...
Click to collapse
I'm sure they'd advise you on a massive 32MB ROM SD card that you could put in and store all your music and video on.

sabes143 said:
Hi
Instead of writing here your complaints you should have read some of the threads explaining your problems. I advice you to backup your data then hard reset your device and reinstall your programs one by one and eliminate the program which is eating your HD2's memory. At least half of your problem will be gone after hard reset.
i am using HD2 for a month now and resolved 90% problems came with it.
Good Luck
Click to expand...
Click to collapse
Oh I've been reading the threads here non stop and have hard reset the phone three times since receiving it. The only programs I've installed are BSB tweaks and the YouTube app which T-Mobile has removed. Otherwise it's untouched.
My main issue is the crackling speaker, which if you read my post you'd see that I'm happy to wait to sort all the software issues out over time, but hardware issues are different.
My problem is that T-mobile will not do another exchange. They will only give me one chance to exchange then it's either cancel or keep. As I'm on my 2nd handset already, it means I have to make that decision today.
I know some of you hate to see posts from people who are considering ditching their HD2, but that's the reality. We exist. I'm an existing WinMo user too, not even one of the iphone brigade.

I can imagine the issues you're having are annoying and I must admit I've also experienced some of them.
1) Crackling: not a problem for me. I use a bluetooth headset (plus I'm a a bit deaf anyway) so I don't notice any crackling. Have you tried a headset? Any headset? Does it still occur or is the problem only from the external speaker and earpiece? I know others have complained about the volume but thought it was fixed in a newer ROM
2) Messages loading: yes, a real pain. Have you tried the workaround which is to click "Send" as soon as the messages start loading, then click "No" when prompted to send an empty message?
3) Contacts: I haven't had this problem, but then I haven't added users to any groups as they were already set up on my X1.
4) Random Slowdowns: yes, I must admit, this happens to me from time to time. Although you might think that nothing is running there are some processes that aren't visible by default that may be consuming the CPU's time.
I've been using Leo ROMs for quite a while now and if you think it's bad on the HD2 you should've tried it on the X1 to really appreciate the speed and stability of the Leo. OK, perhaps not an acceptable answer for you but some things you just have to put up with and blame not on the phone but the underlying OS (yes, Windows!!)
5) Camera: I've noticed the pink tint too even after installing the hotfix. Annoying, to say the least!
6) Camcorder playback: Works for me!!

The camcorder issue must be 1.43 T-Mob rom related. This new handset has the same problem as the 1st one. It will record video, but won't playback.
I also have annoying freezing when I try to do the simplest of tasks, like emptying the deleted messages folder in the SMS app, to the point where the back cover comes off and the reset button has to be pressed.
BUT, when it works properly I love this phone. I guess if I keep it I'll be flashing new ROMs like there's no tomorrow. Obviously I haven't done that yet as I can't risk breaking the warranty on a phone which I may return.

Get it on O2 and apply the hotfixes... seems to be the better rom

Sod it, I'm keeping the phone. There's nothing else on the market that interests me, and no reason to think that the hardware on the upcoming Nexus will be any better if it's also an HTC handset.
I've got an SD card primed with Goldcard and 1.61.....I'm not gonna take the plunge just yet, but I've read some of the positive feedback on the newer ROMs. Once I've given up on T-Mobile releasing a newer ROM, then I'll get flashing.

DavidC1980 said:
.....Sod it, I'm keeping the phone. There's nothing else on the market that interests me,.
Click to expand...
Click to collapse
Good decision chap. Just take the time to apply the fixes and you should be there.
Cheers
WB

It wouldn't surprise me if HTC haven't already got their sights on another ROM which has all hotfixes plus the one they are working on for the SMS fix that doesn't work, a hotfix to fix a hotfix lol.
Eventually they could even release android for it, why not? the hardware is what is keeping me glued to my phone, its ace. they owe it to us!

If it's O2 then you do get leeway (or used to) with regards to what you report as bugs and what they'll do or at least they used to.
When HTC Universal came out that was riddled with bugs and even the phone app didn't work properly (nearly put me off winmo phones for life, HD2 has been my first since) so anyway I called up after the 7 days said look I love the phone but these bugs are killing me. So they sent me another one which I tried and found the same bugs with, so they let me get a different model instead, and this was WAAAAY outside the usual 7 days because the phone was faulty. The 7 day rule is really there for if you get it and you just don't like it, not because it has issues, if it has issues then different more lenient policies apply.
My suggestion would be do the same tell them about the crackling etc and other bugs and get them to send you another, if it's still got the same issues then you've still got the option to swap.
Also without going into too much detail take your time sending yours back, you might find they'll let you keep hold of it for longer then you'd think

Problems with my hd2 - Help Please

So basically, my hd2 is not running smooth at all. Every time i do a rom update and then restore my contacts/messages/settings it keeps getting frozen and unresponsive. So I have to restart the device, but I don't know why it should be restarted anyway, isn't is kind of super fast?!?! So, now, when I recently updated my ROM, the device is so damn slow, that even after typing my PIN it takes a minute to launch htc sense and everything. When I'm moving through the tabs it's so damn laggy i can't stand it. . Is anyone else experiencing this????

To be honest, and I'm no expert, it sounds like you have some serious phone problems, probably out of your control. Not to sound like a pessimist but given how everyone else seems to be ok with the HD2, could be either a major rom/radio problem or hardware failure??
I've updated my hd2 using the official rom from HTC and, apart from the occasional lag i get from WinMo, my device runs sweet as a a proverbial nut. Especially as I have run the tweaks suggested by the forums here.
Given that you have said that you've upgraded the ROM and it's made no difference, the only thing i could suggest is possibly send it back under warranty?
Obviously, I'd wait and see if someone with more know-how has a better explanation, i'm merely giving you my POV.
Hope you get this sorted ASAP. A properly working HD2 is a marvellous thing.
All the best

To the OP,
There could be so many causes for your problems. I would start as follows:
- Take your SD card out and see if the phone boots and is not laggy with the card out
- If this does not work take a look at the SMS threads on here and see if the solutions there help you
- If no joy then read the Hints @ Tips thread on here, if you have not already done so, and pickup on the cache move tips, using the task manager to close open files, etc
- I that fails look for the thread "HD2 Died - or did it" and implement the solutions in there
- If that does not help and you have been flashing a fair few roms then hop over to the MTTY thread in rom development and see if that helps.
Plenty to be getting on with.
Hope you get it sorted.
WB

My power up to sense loaded time = 55 secs.
Any different?

thanks for this quick reply. I am using Energy Leo ROM, but I don't think this could be the problem, or is it? Because I have performed a hard-reset now and it's running quite smooth again.. But the question is for how long.
Two questions I have now:
-does it happen to anyone, when you try to wake up the phone, screen doesn't wake up, only the keys in the bottom start to glow? It happened to me from time to time
-does anyone else experience missed key taps? When I tap something from time to time it just doesn't get recognized so I have to "retap" it...

[^IcEmAn^] said:
thanks for this quick reply. I am using Energy Leo ROM, but I don't think this could be the problem, or is it? Because I have performed a hard-reset now and it's running quite smooth again.. But the question is for how long.
Two questions I have now:
-does it happen to anyone, when you try to wake up the phone, screen doesn't wake up, only the keys in the bottom start to glow? It happened to me from time to time
-does anyone else experience missed key taps? When I tap something from time to time it just doesn't get recognized so I have to "retap" it...
Click to expand...
Click to collapse
I have experienced question 1 and 2.. however not alot or not frequent.. I tend to think that this is just a computer and computers do crash depending on whats going on.. The missed screen taps only happens once or twice when its playing up. I do have a screen protector on though so whether the dust, oil or screen protector is causing that is a different story, but isnt a big problem for me to remove the screen protector to find out.

so, the latest problem.. my hd2 had been running for ~16 hours without any problem now, but in last 10 minutes i had to restart it twice, because the screen stopped responding after i wanted to type new sms in a conversation (first time) and after i had a pop-up message about new sms (second time). As said before, I'm using energy rom, latest issue (17.2.). Could the problem be, in fact connected with this rom or specifically with sms software?

using cooked roms you can generally expect a few lockups and restarts.
Also, the screen not powering up, just the hard keys backlight is an issue across the board, from custom roms to official roms. Some roms seem to do it, some don't, but one that doesn't do it to me might well do it to you.

[^IcEmAn^] said:
so, the latest problem.. my hd2 had been running for ~16 hours without any problem now, but in last 10 minutes i had to restart it twice, because the screen stopped responding after i wanted to type new sms in a conversation (first time) and after i had a pop-up message about new sms (second time).
Click to expand...
Click to collapse
It has been mentioned before that if you have a large number of texts stored, it will take a while for it to allow you to reply to a text. (It has to go through the database, check for the texts sent by the user, then arrange them alongside the ones sent to them by you, then put them in chronological order, then display them, this takes time)

but i would presume the device should be working anyway (but slower, of course) and not flashing the display and being "frozen" ?

The frozen issue with texts is all in the SMS thread I pointed you to earlier. Solutions to the phone freezing are in the HD2 Died thread, again as I pointed out earlier.
How many of these potential solutions have you tried? Tryy these things first then come back if they don't work rather than make assumptions about your ROM.
WB

after 3 months i still have the issue with missed strokes.. even after the latest energy rom update :\
anyone?

HD2 crashes when adjusting in call volume

Hi all.
Im having a bit of a problem with my HD2. Whenever im in a call if i adjust the volume the earpiece goes dead, starts making a quiet buzzing noise and cuts the other person off. If you want to call the person back the phone wont let you back into the phone menu, and starts to act all strange and slow and you have to pull the battery off. I have been searching the forums for a solution but i havent found one yet. I have even flashed 3 different Roms to see if that fixes the problems but no.
Please HELP!!!
Adam.

i had exactly same problem, so tried another rom. and everything ok. but i did do a task 29 first.....try doing that then re-flashing your rom.

Don't forget to change radio to a compatible one with the rom.

Cheers you guys. At least im not the only one who has had this problem Phew. I will try what you both have said and see if it solves the problems! Thanks again.

YAY Fixed. Cheers you guys for all your help!!
Adam

adamlayzell69 said:
YAY Fixed. Cheers you guys for all your help!!
Adam
Click to expand...
Click to collapse
please specify what solved the problem for you so that other people going through the forum and its threads can get some idea and so that this thread gets meaningful "closure".
lets try to avoid using the forum as personal tech support, and instead add information where necessary so that it can truly be the knowledge base it aims to be.

Don't get any info
Fido. I don't get any info from this thread. This user has opened up a thread and after some time he is saying that Ok my problem solved. What this thread can give others in terms of knowledge and info - Nothing but time waste.

[Q] [POLL] Screen-Off-Issue after call

Hi,
many people still claim there isn't such a problem but there IS:
After ending a call the screen stays off and can't be turned on again. Hardwarekeys don' t do anything.
Only option: Hold the phone in bright light or take battery out -.-
I tried the most popular roms here (NAND&SD)
In WinMo everything works fine.
So here i want to show that not only i but many others suffer by this issue.
Hopefully some real CHEFS/Devs realize this.
Making tons of senseless customisations and graphics tweaks isn't enough to be a real Dev...
Here are some of the threads concerning this issue so far:
http://forum.xda-developers.com/showthread.php?t=1061481
http://forum.xda-developers.com/showthread.php?t=965123&highlight=call+screen
http://forum.xda-developers.com/showthread.php?t=1097531&highlight=call+screen
http://forum.xda-developers.com/showthread.php?t=1097531&highlight=call+screen
http://forum.xda-developers.com/showthread.php?t=735906
http://forum.xda-developers.com/showthread.php?t=946012
http://forum.xda-developers.com/archive/index.php/t-946012.html

srmemnoch2 said:
gsm.proximity.enable=false
you can include this in your build.prop file, locate in /system and reboot.
this never turn off screnn during calls..
but i think only run in froyo
im desperate i want update to gingerbread but this code do not run on ginger.
ragards
Click to expand...
Click to collapse
this really helps! But now the screen stys on all the time, must be careful not to end the call by touching the screen XD... But it's better than having a blocked phone.
But still the issue itself isn't solved ...

You could try http://www.xda-developers.com/android/proximity-sensor-re-calibrator-for-desire-hd/ this?

yes tried this already before, thanks, but didn't work.
I know this problem sounds weird to those who don't have this issue but it's real (i'm not crazy XD) The hardware is also working correctly as on WinMo everythiong's fine

I'm been having this problem since my first rom. I actually thought it was just my phone. It drives me crazy, as I found that plugging it in gets the screen to return. Very annoying!
Sent from my HD2 using XDA App

[Q] Query for acer900 re Jazzman's Rom 1.3

Acer900
Don't know if you're still even active in these forums but just wanted to say a huge thank-you for your ROM and as I can't add a message in the developers forums yet, I wanted to add my thanks here!
It is the only custom rom I can currently DL for the S200 but it's absolutely amazing and its like being given a whole new phone to play with. Huge respect for you and your work and I hope you might not be entirely ready to give up on the phone just yet...
I do have one problem however. I flashed your rom from a "virgin" 3.003c firmware and enabled EZinput for full landscape mode. So far so good. everything worked until I went in to the camera - half screen viewfinder displayed, no icons at screen edge and (after 30-40 seconds) the display locked and no hard or soft keys were able to get me out of camera mode. I couldn't even get it to power off, I had to pull the battery and restart. I read in the developers forum that the camera is a source of problems and at one point brainmaster had posted a cab file to reinstall the acer default camera so I installed it and restarted the phone but when I went into the camera again, the exact same thing happened.
Other posts seem to suggest it may be an HTC keyboard/camera conflict but presumably many folk on custom roms got that camera to work to some degree.
Any suggestions you can offer? I don't need it to work perfectly. I don't take that many photos on the phone but I do use it occassionally and I can't use this as a daily rom if locks up every time I accidentally start the camera.
Thanks again. Really appreciate all of the hard work you've put in and this rom does really make an old device sing very sweetly once again.....
BelfastLad

BelfastLad said:
Acer900
Don't know if you're still even active in these forums but just wanted to say a huge thank-you for your ROM and as I can't add a message in the developers forums yet, I wanted to add my thanks here!
It is the only custom rom I can currently DL for the S200 but it's absolutely amazing and its like being given a whole new phone to play with. Huge respect for you and your work and I hope you might not be entirely ready to give up on the phone just yet...
I do have one problem however. I flashed your rom from a "virgin" 3.003c firmware and enabled EZinput for full landscape mode. So far so good. everything worked until I went in to the camera - half screen viewfinder displayed, no icons at screen edge and (after 30-40 seconds) the display locked and no hard or soft keys were able to get me out of camera mode. I couldn't even get it to power off, I had to pull the battery and restart. I read in the developers forum that the camera is a source of problems and at one point brainmaster had posted a cab file to reinstall the acer default camera so I installed it and restarted the phone but when I went into the camera again, the exact same thing happened.
Other posts seem to suggest it may be an HTC keyboard/camera conflict but presumably many folk on custom roms got that camera to work to some degree.
Any suggestions you can offer? I don't need it to work perfectly. I don't take that many photos on the phone but I do use it occassionally and I can't use this as a daily rom if locks up every time I accidentally start the camera.
Thanks again. Really appreciate all of the hard work you've put in and this rom does really make an old device sing very sweetly once again.....
BelfastLad
Click to expand...
Click to collapse
First,
I'm glad that the rom is working for you, Thanks!
second,
I'm no longer actively building after my PC's Hd mysteriously crashed and I lost everything before that I was in the process of upgrading the rom to v.1.3.5
and trying to find a solution to the problem you're experiencing now.
It has nothing to do with the keyboard/camera relationship.
The Full Rotating phone canvas I used was developed for HD2 leo, not acerS200
meaning, it uses components native to the HD2 leo in this case, it's camera,video,full screen viewer etc... our problem w/S200 is that the camera,video,picture viewer etc.. being acer components,not HTC Leo's,
function using their own specs,dimensions, and most importantly, it's own resolutions and rotation based on those size resolutions.
I was experimenting with the phone canvas to see if there was a way to separate our acer camera,vid., but lost my HD... as a matter of fact,
I'm using a V.1.3.5 beta in my phone now that has parts of different phone canvas versions i.e. Raphael,Laurentius, Parts of caller ID fixes from laurentius too. But my testing was cut short and I haven't the time or desire to start all over again, sorry
So to finally answer your question, You must " uncheck" "EZinput" under G sensor settings for the camera and video to function properly.
Maybe one day I'll replace my PC's HD and try to cook again but I'm thinking
that it may be easier to buy an "acer stream"('cause I like acer) and see what
that's like.
Thanks

Thanks for the reply.
I really appreciate all the effort that went in to making something as good as this but appreciate that sometimes with technology we all just need to "move on".
I'll look forward to seeing your name (and efforts) pop up elsewhere in the forums.
Cheers.