Database Users

Acer Sync download

I see a download for smart phones on there website but nothing for tablets. Is the smartphone and tablet download the same ?
http://mobile.acer.com/en/acer-sync/

http://us.acer.com/ac/en/US/content/drivers
Tablet> ICONIA Tablet> A500 - Applications Tab

Ok, I downloaded Acer Sync and the USB driver. I setup the acer sync and the usb driver and nothing happens. Acer sync finds my external hard driver with no problem but cant detect the tablet. Would this be a problem with windows 7 ?

I having the same problem too. USB driver reinstall, and Acer sync cannot detect anything..

84z28 said:
Ok, I downloaded Acer Sync and the USB driver. I setup the acer sync and the usb driver and nothing happens. Acer sync finds my external hard driver with no problem but cant detect the tablet. Would this be a problem with windows 7 ?
Click to expand...
Click to collapse
You need to run the Acer Sync application ON your tablet.

Ya I did, when i plug in the USB cable. Appear a icon on the left lower corner.
"Acer Sync
Do you want to turn on USB sync so you can sync data?"
I pressed yes but the device is not detectable by pc acer sync.

You have to go into the tablet options and make it dectectable.

Now I tried to use wifi to connect. Acer sync able to detect the device now A500. But so sad USB still cannot.

Well, I have the same problem here. The tablet can only be found over Wifi.
The more weird thing is I cannot sync over Wifi. The PC side Acer Sync always prompts me "please reinstall Acer Sync", even when I tried to sync with Google account.
After several uninstall and reinstall, I decided to go to Acer Support. First, they told me to reset my tablet. After I pointed out the software screwed on my PC, they began to ask me if my PC is Acer and what the serial number is.
So I assume Acer support is not reliable. And I'm still waiting for some solution from nowhere.

snailium said:
Well, I have the same problem here. The tablet can only be found over Wifi.
The more weird thing is I cannot sync over Wifi. The PC side Acer Sync always prompts me "please reinstall Acer Sync", even when I tried to sync with Google account.
After several uninstall and reinstall, I decided to go to Acer Support. First, they told me to reset my tablet. After I pointed out the software screwed on my PC, they began to ask me if my PC is Acer and what the serial number is.
So I assume Acer support is not reliable. And I'm still waiting for some solution from nowhere.
Click to expand...
Click to collapse
On your tablet you have to go into the the settings when your in the acer screen. Click the upper right hand corner and it will prompt you for settings, network settings, and about. Touch settings and check off auto enable USB Sync and Wifi sync and you then should be able to sync to your computer using acer sync on your PC.

Sync just doesn't work at all on one Win 7 machine and works fine on another.

Anyone get it to sync with their mac

I downloaded the android mac tool and it still doesn't read my tab 10.1. It reads and connects my xoom but not the galaxy tab.

Not compatible with Mac (yet? ever?). I've actually had to go dig an old XP HDD out of storage so that I can adb and transfer files back and forth.

that sux balzzz

No luck for me either...
Doesn't work for me either. After doing the 3.1 update for my LE Tab tonight I tried the Android File Transfer program with "usb debugging" both enabled and disabled but with no luck either way. I even tried re-downloading the Android File Transfer app from Google but it's the same version that's been up there since April.
Any Mac folks have a workaround besides using the painfully slow ddms debugger interface or doing network-based transfers (like smb or ftp)?

I think you need to use this. I haven't tried it yet though.
www.android.com/filetransfer/

tekomni said:
I think you need to use this. I haven't tried it yet though.
www.android.com/filetransfer/
Click to expand...
Click to collapse
we did doesnt work thanks

Hasn't worked for me either. I'm assuming that Android should the update to the app ready by next week for the Tab's wide release but that's wishful thinking. What about the Xoom and Transformer owners who also got the 3.1 update.:-\

Wait is this for real... A friend of mine and I just got ousr at the NY event, but a friend has to ship them to us. Will it not work with Macs? My friend has a Mac book... This would be terrible news...

At the moment, no it does not sync with Macs. Th Android File Transfer app hasn't been updated yet with the proper "drivers" to sync with Mac, but it should get updated soon. This isn't a "forever" type deal

I picked mine up yesterday, no syncing. Kies doesn't even recognize the device yet. Works with windows 7 though.
Interestingly, Adobe Lightroom is able to find the tab on my macbook.

I would just keep checking here:
http://www.samsung.com/us/support/downloads/GT-P7510MAVXAB
They had a Mac version that I downloaded before they took it down and it works. Not sure exactly why they took it down. Sorry I didn't save the dmg file.

i'm on the same boat, my xoom was working fine with SL, but my SGT doesn't work

I have been using FTP (SwiFTP on the marketplace) to transfer files until samsung or google get this fixed. I find this to be a ridiculous problem to be having.

Also, I tried Samsung Kies BETA for Mac and no dice.

From the official twitter feed:
Samsungservice Samsung Service
@NoLeftTurns You're welcome! Glad your enjoying it! Kies for Mac will be here soon, we'll keep you posted! =) ^Sabrina
22 minutes ago Favorite Retweet Reply

I'd prefer Kies-less entry honestly. (sorry for the pun...i had too ) I've been using ES File Explorer to connect to my NAS device and grabbing files from there. Far from ideal, but it could be worst

I just downloaded the latest version of kies and it seems to be working fine on my 2011 macbook pro... anyone know why the GT won't charge when it is plugged in, tho? i just have a red X over the battery...

digband said:
I just downloaded the latest version of kies and it seems to be working fine on my 2011 macbook pro... anyone know why the GT won't charge when it is plugged in, tho? i just have a red X over the battery...
Click to expand...
Click to collapse
I think i read somewhere what the SGT cant charge it with the usb cable connected to a computer port, my SGT indicate the same X with my MBP.
The kies app with the least samsung drivers works fine, but is bad i cant mount the sdcard like a hd storage.

digband said:
I just downloaded the latest version of kies and it seems to be working fine on my 2011 macbook pro... anyone know why the GT won't charge when it is plugged in, tho? i just have a red X over the battery...
Click to expand...
Click to collapse
Because the Tab requires more power than your USB port can provide.

LordLugard said:
Because the Tab requires more power than your USB port can provide.
Click to expand...
Click to collapse
10-4 - per others experience also, I found w the gt screen off plugged in to my mac it does trickle charge... better than none at all, right
Sent from my SGH-T959 using XDA App

Am I Missing Something? WTF? How Do I Connect to a Computer?

Love the device. Great build, feels nice - just like everyone else says.
Why would anyone release a device that can't connect to a computer to transfer files? Am I missing something? I've tried connecting on Mac and Windows and searched high and low for drivers, tips, tricks, etc. Don't tell me Dropbox or some other back door solution. The whole reason I bought Android (I already have 2 ipads) is to eliminate itunes. Why would I want to have to use a software solution to transfer files - I would just stay with itunes if that were the case. I have an EVO 4G that mounts as a hard drive and when I load files the app recognizes (photo, music, video) and plays it. WTF!!!!!!
Can someone help? NO I AM NOT INTERESTED IN SOME STUPID WORKAROUND spending 30 hours at the risk of bricking and voiding warranty ending up with some laggy piece of crap custom ROM just to do ONE SIMPLE TASK - DRAG AND DROP! No offense, I respect what you hard cores do. I don't have time. I need $500 devices to work as expected.
Oh yeah, stupid POS wouldn't play an AVI file either. No idea why. Don't really care. It took 2 hours to transfer a file via Dropbox. Not doing that again.
Suggestions welcome. My Samsung Tab 10.1 is currently for sale on ebay. Maybe I'll take it down if some kind soul out there can help me figure this out.

Had the same issue. You just need the correct drivers for your PC. Hope that helps.

Try installing this on your mac - Android File Transfer
For some reason, Honeycomb devices don't mount as regular mass storage device, but rather under the Microsoft MTP protocol (verified when my friend with a mac told me I needed to install the Anrdoid File Transfer when I connected his Xoom to my Win7 laptop. I told him he's crazy, but he didn't know since he never connected his Xoom to a PC running Windows).
Hopefully it's fixed for the retail 10.1 tabs.

If you disable "USB debugging," your PC should recognize it as external storage.

I seem to have having the same problem (10.1).
I installed the samsung mobile drivers, and disable usb debugging.
Now when i plug in my tablet it says connected to samsung kies. On windows i get the pop-up for a usb storage connection, but I cant actually view the files and this doesn't show up in my computer.
Do i have to install samsung kies? I only installed the mobile drivers 'Samsung_USB_Driver_P4_Including_Escape'
Any help?

I installed both. My windows 7 identifies it with a mobile phone icon, but under it the sdcard is identified as a tablet(default name). When i connect it to my pc my GT displays "connected / press home key to quit Samsung kie" so I guess kids is requisite.

t3ch7 said:
Try installing this on your mac - Android File Transfer
Click to expand...
Click to collapse
Thanks for the help. Installed Android File Transfer but still no luck with debugging on or off. It just says "No Android Device Found"
Maybe I have a bad unit or something?
Are there any Mac users out there that have been able to connect? I also have a Vista PC that I will start toying around with.

Use file manager app and do it wirelessly via wifi
It is easy and you dont need a pc ...

I've been having the same problem. It seems that the Android File Transfer program hasn't been updated since the change to 3.1. I'm pretty confident that it'll be fixed shortly. However this is an Android issue not a Samsung issue- . The Xooms and Transformers are having the same problem.

Fyahstarter said:
I've been having the same problem. It seems that the Android File Transfer program hasn't been updated since the change to 3.1. I'm pretty confident that it'll be fixed shortly. However this is an Android issue not a Samsung issue- . The Xooms and Transformers are having the same problem.
Click to expand...
Click to collapse
I'm leaning towards that it's a Samsung issue as my friend has both a Xoom and Transformer on 3.1 and Android File Transfer is working fine for them.

I've the 10.1v and I just plugged the usb cable and I saw the device as an external storage. Probably the problem is limited to the I/O devices.
For Divx try downloading "MoboPlayer". I thnink that the default avi player can play only h.264 files

Uhh from when i got my tab i had this problem as well all i did was go into control panel uninstall the drivers installed from the first time of plugging it in .. Then i went onto the tab disabled debugging and connected again let it install its drivers and i was set to go just make sure u have samsung kies installed onto your computer so it can find drivers and once the drivers were installed i went into my computer and it was there named something like pt-901 something lol hopefully this helps..

pix said:
For Divx try downloading "MoboPlayer". I thnink that the default avi player can play only h.264 files
Click to expand...
Click to collapse
Thanks for this. Works great. Getting better...
I still don't know how any OEMs are going to gain traction against Apple among the masses who don't have the patience to figure this stuff out. Luckily I have some time on my hands this weekend!
Dropbox is taking about 30 minutes to transfer a 700MB file from my laptop to my box and then DL to the Tab's memory. Not a great solution. Need to figure out this USB file transfer thing.

ssbmg said:
Thanks for this. Works great. Getting better...
I still don't know how any OEMs are going to gain traction against Apple among the masses who don't have the patience to figure this stuff out. Luckily I have some time on my hands this weekend!
Dropbox is taking about 30 minutes to transfer a 700MB file from my laptop to my box and then DL to the Tab's memory. Not a great solution. Need to figure out this USB file transfer thing.
Click to expand...
Click to collapse
What codec was used for your AVI file? Xvid? If so, then that's whack of Samsung to list Xvid and AVI as native support under their specifications.

Do you need to install the Samsung Kies onto every computer you want to transfer files via USB with?
Other Android devices I haven't had to install any third party software for this.

Same here. Every other Android device I've had is drag and drop on both Mac and PC which is the main draw for me. EVO, Archos, etc, etc...
I also thought that Samsung claimed native playback for Xvid AVI files...??? Apparently not.

Finally works!!! While I was messing around with drivers for PC I discovered that Samsung posted and updated (June 9th) version of Kies which allows easy files transfer on Mac. Problem solved.
Now I just need to figure out how to charge over USB so I don't have to lug this brick of an AC adapter around and I'm converted!

Fyahstarter said:
I've been having the same problem. It seems that the Android File Transfer program hasn't been updated since the change to 3.1. I'm pretty confident that it'll be fixed shortly. However this is an Android issue not a Samsung issue- . The Xooms and Transformers are having the same problem.
Click to expand...
Click to collapse
My transformer had no problem after the 3.1 update. Just kept on working. Hopefully my Sammy will work as well.

ssbmg said:
Finally works!!! While I was messing around with drivers for PC I discovered that Samsung posted and updated (June 9th) version of Kies which allows easy files transfer on Mac. Problem solved.
Now I just need to figure out how to charge over USB so I don't have to lug this brick of an AC adapter around and I'm converted!
Click to expand...
Click to collapse
Can you throw a link in here?

http://www.samsung.com/us/support/downloads/GT-P7510UWYXAR
The above is where I was able to DL both PC drivers and Kies for Mac that WORKS! One thing to note - make sure that you are on the Samsung US site. Originally I was on Samsung.com/ca domain and none of the files would work. When I switched to the US site at Samsung.com (scroll to the bottom to change location) the files worked.

[Q] Do we need separate PC for each TAB??

For the last 24 hours I am the happy owner of the new SGT 10.1. No light bledd no nothing. It works well. Although I miss some of the features of Froyo. I had difficulty in playing my flac files first. Anyway I first connected it via Kies and it downloaded drivers and then I realized that I had no contacts on that PC to sync. I wanted to sync my contacts and notes and calendar with outlook, so I connected my SGT 7 inch. Interestingly it was not recognized. I had to install USB drivers. I synced with the PC. I then reconnected the new TAB. It couldnt sync at first, and I dont know how all my contacts were there.... But I dont know what has happened whenever I connect SGT 10.1 Kies says this device cannot be updated and there are no menu items related to sync or backup or anything similar. I made a system restore on my PC and nothing changed. There should be something with the SGT. Any ideas?

Has anyone been able to connect the Galaxy Tab to a Mac?

This is frustrating. I have tried Kies, Android file transfer, and mounting it as USB storage. Can anyone help?
Sent from my SCH-I905 using XDA Premium App

shaneneff said:
This is frustrating. I have tried Kies, Android file transfer, and mounting it as USB storage. Can anyone help?
Sent from my SCH-I905 using XDA Premium App
Click to expand...
Click to collapse
I use Samba Filesharing from the market -- I can connect to both mac & pc with it -- works great.

I could connect my GT 10.1 to my Macbook Air using Kies, but any video I copied over didn't play properly. So, I now use a WiFi File Transfer application which works pretty well.
Regards,
Dave

Today's free app in the Amazon App Store is Wifi FilecExplorer Pro -- tried it & it works great

kies app works fine on mbp running lion i

My MAC with lion would not connect to the 10.1 wireless or USB. Today on PC World they had an App WIFI File Explorer. Free download crippled and $1.60 Pro version. It is in the Market & Amazon.
I have the pro version and can transfer files wirelessly now. To me it was worth the $ rather than fight with Samsung.
I second his vote! Only problem I had was Amazon free version wasn't Pro?? Still worth the $.

kies sucks in terms of video playback, i've just been connecting it then pushing things i want via adb.

There may be something wrong with the kies mac version. I have seen the similar problem before. You'd better connect Samsung Galaxy Tab 10.1 to your macbook in Mass Storage Mode without Kies.
Firstly, Boot Galaxy Tab 10.1, and then go to “Menu” interface. Select Settings>Wireless and network>USB settings> Mass Storage. But you should ensure the USB cable is unplugged. After a few seconds, you will find a little USB symbol. Click on where it says USB connected and then click on where it says Mount.
Then the internal and external SD cards should be mounted, and you should now be able to open the drives in "My Computer". Now you can drag and drop or copy and paste your video files to Galaxy Tab 10.1 from your macbook.
As for the videos, I'm pleased with using my Brorsoft Video Converter, since I have not met any problem yet, not only in the conversion but also in the playing. You can give the website a go and have a try. See if there is any improvement compared to your converter.

having trouble connecting to my mac to its really getting annoying, im running bootcamp so can boot into windows easily but for something this basic i shouldnt need to.
anniemayday that works on my galaxy S2 but on my galaxy tab 10.1 the usb settings do not exsist?

Kies via USB with Lion or an app called WebSharing works fine for me (just read Kies may be wirelessly enable now) for large files. Dropbox
for smaller items. To my knowledge, the GT will not mount to Macs like an sd card or other external device normally would. You must use these methods or the file explorer listed above, for now.
Sent from my GT-P7510 using Tapatalk

anniemayday said:
There may be something wrong with the kies mac version. I have seen the similar problem before. You'd better connect Samsung Galaxy Tab 10.1 to your macbook in Mass Storage Mode without Kies.
Firstly, Boot Galaxy Tab 10.1, and then go to “Menu” interface. Select Settings>Wireless and network>USB settings> Mass Storage. But you should ensure the USB cable is unplugged. After a few seconds, you will find a little USB symbol. Click on where it says USB connected and then click on where it says Mount.
Then the internal and external SD cards should be mounted, and you should now be able to open the drives in "My Computer". Now you can drag and drop or copy and paste your video files to Galaxy Tab 10.1 from your macbook.
As for the videos, I'm pleased with using my Brorsoft Video Converter, since I have not met any problem yet, not only in the conversion but also in the playing. You can give the website a go and have a try. See if there is any improvement compared to your converter.
Click to expand...
Click to collapse
My tab doesn't have the mass storage option in the settings..
Why?
And when I try to download kies it says no lion version available ..
How did some of the guys have the kies for lion?

There is no mass storage option for the 10.1. If I remember rightly I just installed Kies in Lion without any issues. There was an update availiable as soon as I ran Kies as well.
However kies on the mac is broken it will corrupt a lot of videos you try to send. After a tip on here I just use wifi to transfer any files. No issues now, well except the transfer process is slightly slower. I also installed Wifi File Explorer Pro from the market and I can access all areas on the tab via my browser on the mac

anniemayday said:
There may be something wrong with the kies mac version. I have seen the similar problem before. You'd better connect Samsung Galaxy Tab 10.1 to your macbook in Mass Storage Mode without Kies.
Firstly, Boot Galaxy Tab 10.1, and then go to “Menu” interface. Select Settings>Wireless and network>USB settings> Mass Storage. But you should ensure the USB cable is unplugged. After a few seconds, you will find a little USB symbol. Click on where it says USB connected and then click on where it says Mount.
Then the internal and external SD cards should be mounted, and you should now be able to open the drives in "My Computer". Now you can drag and drop or copy and paste your video files to Galaxy Tab 10.1 from your macbook.
As for the videos, I'm pleased with using my Brorsoft Video Converter, since I have not met any problem yet, not only in the conversion but also in the playing. You can give the website a go and have a try. See if there is any improvement compared to your converter.
Click to expand...
Click to collapse
As many have said, there is no mass storage option on the Tab 10.1. Furthermore, there is no "My Computer" on a Mac where drives would show up. Third, those programs you mention only work on MS Windows. Please take a moment to understand what people are asking.
I find the best combo for me is File Explorer (free in the market) and a decent FTP client. Sure, transfers over WiFi aren't as fast as the cable, but it gets the job done. Also my first tab stopped connecting via Kies altogether.
If you want to convert videos like the quoted person suggested, grab Handbrake.

knight4led said:
As many have said, there is no mass storage option on the Tab 10.1. Furthermore, there is no "My Computer" on a Mac where drives would show up. Third, those programs you mention only work on MS Windows. Please take a moment to understand what people are asking.
I find the best combo for me is File Explorer (free in the market) and a decent FTP client. Sure, transfers over WiFi aren't as fast as the cable, but it gets the job done. Also my first tab stopped connecting via Kies altogether.
If you want to convert videos like the quoted person suggested, grab Handbrake.
Click to expand...
Click to collapse
I totally agree, I use cyberduck (I believe) as my ftp interface on the mace and it works perfectly.

https://market.android.com/details?id=com.dooblou.WiFiFileExplorer&feature=search_result
Have a look at that one instead. Kies is a clunky piece of crap.

i have a question about this as well, i am in the navy and for the majority of the time that i will be using my GT 8.9, i will be on a boat with no available wifi. i also have had no luck with connecting my tab to my mac. does anybody have any solutions for me. i am very frustrated as i got this and cant transfer any files to it.

b1keslddr said:
i have a question about this as well, i am in the navy and for the majority of the time that i will be using my GT 8.9, i will be on a boat with no available wifi. i also have had no luck with connecting my tab to my mac. does anybody have any solutions for me. i am very frustrated as i got this and cant transfer any files to it.
Click to expand...
Click to collapse
I downloaded the mac version of Kies and autoupdated it and can transfer files pretty easily. You can also try loading Astro and the bluetooth component and doing bluetooth transfers. What I just ended up doing tonight was using dropbox since I didnt have my cable or the will to start installing other apps.