BUG: WiFi Connection - Obtaining IP Fail - Eee Pad Transformer General

Since the update, WiFi fails to connect to the Router after several starts (sleeps).
Upon entering the WiFi control panel, you notice it's stuck at "Obtaining IP Address" indefinitely.
The only way to resolve the problem seems to be to manually shutdown the WiFi and restart it again.
The problem reappears after several sleeps.

i have the same problem... whenever I wake my tf up I have to shut off then turn on the wifi. Annoying!

I always leave the wifi on as a result. Normally if I pull the power on my router, it'll fix it.

I had this initially at work when I first acquired the unit, but my Froyo phone couldn't get an IP either so I figured it was work related. Every day since then it has worked seamlessly everywhere.

Got the same issue, have to switch Wifi off and back on to fix it. Still running 3.0.1 though, hopefully this gets fixed. What versions are the previous posters using?

Not seeing an issue on mine. Running 3.1.

I had this issue too ever since flashing PRIME 1.4 and going from 3.0 to 3.1 but as time passed this happened less frequently and now it happens once in a long while. I believe (not sure though) that the update downgrades the wifi (drivers or whatever) version as some other things (gps too i think). maybe that causes the issue.

I've seen this also with my stock 3.1 16GB. Doesn't happen all the time, but enough to be annoying.
So I find it's best not to leave the tablet attached to the dock because of the dock battery draining issue, and now maybe it's best not to use the wifi power savings mode because of this problem.

I have been experiencing weird issues with the network I built at my own business. I have 4 pc's, a NAS and a printer connected to my router. Previously I had 2 pc's via direct connections into the router along with the NAS and printer and the other 2 pc's and my Galaxy S phone connected via wireless. The minute I introduced the Transformer to the network (after discovering the Transformer couldn't see channel 13 and having to change my router to a lower channel) I have had issues.
Everything would work fine until I used the Transformer on the network and then the wireless would go down within a matter of hours and be unresponsive until I rebooted. I eventually connected all pc's to the router via a powerline socket network and only had the phone and transformer via wireless as I needed the pc's connected reliably.
I have eventually found that the only way to have the wireless working fine is to either not use the Transformer at all with it or (the option I am using now) to have the router only use B & G ranges and to turn of N. I wonder if there is issues with the drivers for the wifi regarding the N standard (could be a stupid question but I know zero about network standards / drivers).

klau1 said:
Since the update, WiFi fails to connect to the Router after several starts (sleeps).
Upon entering the WiFi control panel, you notice it's stuck at "Obtaining IP Address" indefinitely.
The only way to resolve the problem seems to be to manually shutdown the WiFi and restart it again.
The problem reappears after several sleeps.
Click to expand...
Click to collapse
Same here......
Sent from my Transformer TF101 using XDA Premium App

Ive had this issue when I first got my TF with 3.0. It was still there after updating to 3.1. Someone here mention to set your wifi to static ip. I did and the problem is gone now.

Related

[Q] WiFi problems and questions

My WiFi on the Atrix crashed all my 3 routers (ActionTec/Dlink/Linksys), sometimes after a few minutes, sometimes after several hours.
The routers needed restart after that. Also wired connections were affected.
I tried messing with static IPs and sleep mode, nothing worked!
Now I upgraded my Dlink DIR 655 from 1.11 to 1.33 (supposedly the best).
Things changed
Now my Atrix takes only itself down, the Dlink keeps working for other wireless and wired devices.
The Atrix says its connected and I get the icon with full bars, however no data is transferred. The market and other apps say network error.
I can switch connection over to my other WIfi network and all is good again.
Has anyone seen this behaviour?
Also is there an app that shows me the link mode G or N and the current link speed? I cant seem to find a good app. I would also like to see if I can lock the Atrix to G or N only. Is there such a toggle switch?
Thanks.
Update: Switched connection from Dlink to Linksys and it worked for about 30 minutes then the linkksys crashed (could not reconnect got no IP). Switched back to the Dlink, got connected, good signal but no data. Even after a phone reboot. So I think it might be still on the DLink side although I have Netflix (PS3 wireless) and another PC connecting fine. This and the VOIP mic problems (Skype etc...) bug me the most about the phone.
ive been having this same problem since i got my phone and im still having problems. its pissing me off. cant even use my netflix through the Wii to watch on the big screen
spacev and trapjawmusic, who is your internet provider? I have a POTS+DSL line + WRT54GS and never encountered this problem.
gnahc79 said:
spacev and trapjawmusic, who is your internet provider? I have a POTS+DSL line + WRT54GS and never encountered this problem.
Click to expand...
Click to collapse
centurylink is my isp. i dont know if its my router that is just crappy or my cell phone is interrupting it while the wifi is on and im trying to browse causing the routers wifi to cut everything off thats on wifi

[Q] Wifi or router issue

I'm having a strange problem. Before I brought home my Iconia, my router (Netgear 3600) had been stable and running without crashes or a restart for months.
Now, if I leave my tablet in sleep mode, I return to find that although the tablet says it is still connected there is no Internet connection. Also, my other wifi devices are offline too. I have to restart my router to get a connection again.
Is it possible that my Iconia could be crashing my router?
bhageman said:
I'm having a strange problem. Before I brought home my Iconia, my router (Netgear 3600) had been stable and running without crashes or a restart for months.
Now, if I leave my tablet in sleep mode, I return to find that although the tablet says it is still connected there is no Internet connection. Also, my other wifi devices are offline too. I have to restart my router to get a connection again.
Is it possible that my Iconia could be crashing my router?
Click to expand...
Click to collapse
I'm not saying it is, but it MIGHT be a coincidence.
There's not much a wifi client can do to to crash a router afaik. If your router doesn't like dlna/upnp then I suppose that could cause it to whack out, or if there are too many wifi clients on it...but I can't think of anything else.
What's the exact model of netgear? WNDR? DGN? Also, are you still connected locally? Can you ping the router but just can't get to the net? What about a wired connection? If you can get to the router with a wired connection, login to it's admin page and see if you see any errors. Also check for a firmware upgrade on the router.
With my old linksys router I had similar problems. Turns out that you can overwhelm it with connections and when it runs out of resources it's routing is jammed. Maybe you have some app on the a500 that creates too many connections and if your router is on the edge (e.g. your other computers are running torrent software) it might crash.
Or it could be a totally different problem .
Sent from my Desire HD using XDA App
Resolved, I think...
Thanks for your feedback!
It is Netgear wndr3700v1. The problem appears to be resolved by upgrading to the latest firmware (which has caused other problems, but resolved this one).
Although I've usually found Netgear to be reliable, they really dropped the ball on the 3700 routers. My four-year-old modem was more reliable and as fast. Unfortunately, I gave it away before I discovered all of the issues with the Netgear unit...
Neoprimal said:
There's not much a wifi client can do to to crash a router afaik.
Click to expand...
Click to collapse
Tell that to my combo DSL modem / wireless / router I had before I got a Wii. As soon as the Wii was installed the router would do EXACTLY what the OP describes. I ran with the Wii unplugged for a week and it never crashed. Within 2 hours of connecting the Wii back to the wireless it would crash the router.
I disabled the wireless on the router and replaced with a commercial grade D-Link and had no more problems.

Really Frustrating Wi-Fi Issue

Just picked up my TF today, updated to 3.1
I have a main router at my house and two bridged repeaters (dd-wrt) sending the signal everywhere so I have coverage. Here is the strange issue:
I can connect via wifi just fine to my main router, but I can't to either repeater. The TF says I am connected, but the wifi symbols stays gray, and doesn't connect to the internet. Other devices connect fine to the routers, even my droid 2 global has no issues.
Anyone else experiencing anything like this? Strangest wifi bug I've ever experienced, i'm stumped.
I've tried the following:
Channel Changes
Open security
Router Reboots
Any advice would be appreciated!!!
just tried connecting to my dd-wrt for the first time reading your post, and it worked fine... I am running prime 1.4 if that happens to have anything to do with it.
Have you tried static IP on your TF?
dan-htc-touch said:
just tried connecting to my dd-wrt for the first time reading your post, and it worked fine... I am running prime 1.4 if that happens to have anything to do with it.
Click to expand...
Click to collapse
A repeater? Or direct router?
I have tried static ip, no avail.
I also have an annoying wifi issue as well. When my transformer comes out of sleep it seems to be connected to the wifi but I can't surf the net. I need to turn-off wifi and turn it back on to make it properly work.
Using Prime ROM v1.4 and the wifi uses WPA.
I should have also mentioned, that despite being "connected" I still cannot visit the router gui via the TF's browser...
alansgabriel said:
I also have an annoying wifi issue as well. When my transformer comes out of sleep it seems to be connected to the wifi but I can't surf the net. I need to turn-off wifi and turn it back on to make it properly work.
Using Prime ROM v1.4 and the wifi uses WPA.
Click to expand...
Click to collapse
+1... I am annoyed with this as well...
mine is a bridge, with it's own ssid
still can't figure it out
I'm considering flashing to prime 1.4 to see if that will help. does anyone know if there are different wifi drivers on prime 1.4 vs stock 3.1?
thx
Have you tried flashing the latest firmware to you repeaters?
alansgabriel said:
I also have an annoying wifi issue as well. When my transformer comes out of sleep it seems to be connected to the wifi but I can't surf the net. I need to turn-off wifi and turn it back on to make it properly work.
Using Prime ROM v1.4 and the wifi uses WPA.
Click to expand...
Click to collapse
Same issue was happening to me on stock rom. I changed WiFi disconnect policy from "Never when plugged in" to "Never". The issue is now gone but battery goes a little quicker now...
Do you know if you have an access list setup on your router? Your access list maybe bllocking your tf from connecting
The first thing I would do in your case, OP, is to disable all security, mac filtering, passwords, etc and see if the Asus will connect or not.
I'm using Prime 1.4 and have no problems connecting to my wifi network using WPA2.
I have...
(1) - Verizon Fios - Main router - no wireless broadcast - DHCP on
(2) - Linksys E2000 - DD-WRT - wired ethernet to main router - broadcasting SSID - DHCP off
(3) - Linksys E2000 - DD-WRT - wired ethernet to main router - broadcasting SSID - DHCP off
Unfortunately, I'm not doing the wireless bridge repeater mode but I haven't noticed anything particularly different about the Asus's wifi.
My wifi is always on, I don't use any of the battery saving modes.
figured it out
After trying a bunch of various resets and google searches, it turns out that the only way for me to connect to a bridged router is by using static ip's and making sure the dns was set to find my main AP.
Its strange that i would have to go through so much manual setup, when all other devices work just fine.

WiFi disconnects often?

I'm really happy with the phone so far, but my wifi disconnects fairly regularly and I keep getting a force close on the SMCC Process (whatever that is). Anyone else having problems?
I just read the thread below this and that issue seems similar.
EDIT: I tried turning off the smart wifi, but it still loses connection. The phone still shows that it's connected to whatever wifi signal, but stops downloading. This happens both at home and at work, so I don't believe it's related to the router itself.
I'm seeing the same issue on mine as well. Noticed it last night playing Pandora via wifi. Would play like 3 songs then nothing. I would have to toggle wifi on/off to get Pandora playing again.
jfugate15 said:
I'm seeing the same issue on mine as well. Noticed it last night playing Pandora via wifi. Would play like 3 songs then nothing. I would have to toggle wifi on/off to get Pandora playing again.
Click to expand...
Click to collapse
Sounds like basically the same thing. If I wait long enough, it comes back on its own, but it's faster to just cycle wifi or airplane mode once. It's fairly frustrating, and I even found myself just using 3G to do things last night instead of Wifi.
seems to be a known issue in other S4 forums:
http://forum.xda-developers.com/showthread.php?t=2254568&page=2
Mixed Mode WIFI
I had this exact same problem with my EVO 4G LTE, the problem was the mixed mode WIFI. (B,G,N). On the EVO it turned out to be an easy fix because there was a setting in the WIFI menu to force either B or G. As soon as I selected one mode I had a solid internet connection. The problem here is there does not seem to be an option in the S4 settings to allow this. I have been trying to force single mode on my router to see if that will fix it but my router will not allow me to turn it off either. Pretty serious bug I would say.
WIFI worthless on brand new S4
If you are having issues with this you might want to check this thread out!!
http://forum.xda-developers.com/showthread.php?t=2253471&page=3
it doesn't do it as often as it did with the SGS3 though
I really wish I could find a resolution to this. I'm thinking of wiping my phone and starting over to make sure it isn't an app issue, but man that's a lot of work.
Im having the same issue as well.. Im almost positive its common issue and i would expect it to be addressed in the next OTA
The common link seems to be DLink router. We have a Cisco Linksys router and it stays hooked up solid on that.
I have an Asus router. Don't know if there are usually problems with those or not, but I haven't had any prior issues.
I have a Cisco e4200 stock and a Asus running ddwrt operating as a wireless bridge to extend my network. I had to turn off mixed mode on both devices to resolve the issue. Hope that helps.
Sent from my ASUS Transformer Pad TF300T using Tapatalk HD
I have the same problem but I have Netgear routers. The one at my house works fine, but at my other location. The wifi drops.
Same problem on dlink
Adding my 2 cents because I have 2 S4's that I've been testing with and I'm getting mixed results... my first post here so I hope I'm doing this right!
I have 2 wireless routers at home:
- DLink DIR-655
- One provided by my ISP (Bell Canada; not sure of the model at the moment)
The DIR-655 is troublesome for BOTH S4 devices; they stay connected for a few minutes (or longer in some cases) but will always end up not transferring data even though they show as having a very strong signal. Turning wifi on/off always fixes the issue for a short period of time.
Knowing that there seem to be compatibility issues with the S4 and DLink router, I switched them both over to the Bell router. Now only one of the devices has the wifi issue described above.
I found it odd that changing the router being used fixed the issue for one of the devices but not the other. I'm now questioning whether one device has a hardware issue or not (doubtful on this, but worth questioning).
Both S4's have the most up-to-date firmware as do all of the routers in the house. No other devices (iPhones, laptops, apple tv, etc...) have any issues with the wifi.
I've tried resetting the routers, forgetting the wifi connection and setting it back up, rebooting the phone, smashing my head against the wall; nothing seems to have worked permanently.
Is it possible that this is a hardware issue and not a software issue? Has anyone else had similar results with multiple devices?
fix....?
this wifi drops are due to the router WIFI signal setting. it will drop it you are using a B/G Mixed signal/ B/G/N Mixed signal. i recommend setting it on 802.11 g. or, if all your Devices in the house have N use N since it has more bandwidth. i use G because of the PS3
Hope this helps resolve the issue for you guys, it sure did for me.
Yurijoejoe said:
this wifi drops are due to the router WIFI signal setting. it will drop it you are using a B/G Mixed signal/ B/G/N Mixed signal. i recommend setting it on 802.11 g. or, if all your Devices in the house have N use N since it has more bandwidth. i use G because of the PS3
Hope this helps resolve the issue for you guys, it sure did for me.
Click to expand...
Click to collapse
Thanks for the suggestion, I can attest that this wasn't a permanent solution for me. After switching to N mode only, the amount of times the issue occurred was reduced, but still happens at least once per day.
It's also a pain when I'm connected to networks where I have no control over the wireless settings (work, public networks, friends networks).
I have a linksys modem and router. Haven't had a single connection issue with this phone as I had with my EVO. As my wifi disconnects and reconnects right away. Lol. First time that has happened. Knocked on wood.
Sent from my SPH-L720 using xda app-developers app
I find it disconnects much less often than the sgs3, but still occasionally disconnects
Sent from my SPH-L720 using xda app-developers app

WiFi disconnecting issue

Well this is weird, my new note is now disconnecting from my WiFi router after a short period of inactivity. This just started a couple days ago (just before this new 2nd firmware update). I'm not sure how long it takes to happen, but it's somewhere close to an hour. When I find my tablet disconnected, the notifications tell me that there are networks available in one notification and that my crudentials timed out in another. It will not automatically reconnect to my router either, so I have to go and reconnect to it manually each time...and it's a pain in the yang.
The odd thing is, it remembers the WiFi password, so it's not like it completely dumped the settings. So in theory, it should reconnect automatically since it still remembers the network and password.
It could just be my router, but my SIII and my laptop have never had this issue. I checked the settings to see if I was in power save mode or anything...but I'm not.
Any suggestions appreciated.
Well, I have tried restarting the tablet and the router...both to no avail.
This is getting frusterating now. I simply watched an epsiode of the Walking Dead and it killed my connection while doing that...WTF? It also did it later while my tablet was downloading a bunch of updates, so a few of those updates didn't download because the connection died after a while.
Why would it do this even when the tablet and the connection are active?
I am having the same issue, but it isn't my Note dropping the connection, it is my router rebooting.
Next time it happens, log into your router and check on the router uptime to see if it just reset.
What router do you have?
Mine is a D-Link DIR-655
Qzic said:
I am having the same issue, but it isn't my Note dropping the connection, it is my router rebooting.
Next time it happens, log into your router and check on the router uptime to see if it just reset.
What router do you have?
Mine is a D-Link DIR-655
Click to expand...
Click to collapse
I have the same router, but it's not doing what yours is doing (my uptime has been for over a week it says). But that does make me wonder if it is still an issue with the router...
I have been searching and some of the other samsung devices that had issues and some of them (that didn't require root) were fixed by setting the DHCP release time to 2 days (instead of holding it forever) and/or setting the ip to a static one on their phones. I plan on trying this next and letting you all know how it goes.
Yay! So the fix was to set a static IP on my tablet...that's it. My router was already set to release DHCP every 24 hours, so I didn't change any settings there. Before I did this, my connection was dropping about every 15 minutes. After setting the static IP, I let it sit for an hour and it's still holding strong.
Did you set a static IP directly on the tablet, or did you set a reserved IP on the router?
Qzic said:
Did you set a static IP directly on the tablet, or did you set a reserved IP on the router?
Click to expand...
Click to collapse
I set the static IP directly on the tablet and I have not had an issue since doing this.
Maybe you can restore your tablet to solve this problem.
does it happen on other wireless networks? what security are you using? wep/wpa?
try changing the security to see if that helps. odd that a static ip fixes it. its almost like it loses its ip configuration.
when your tablet looses network, are you actively using it, or was it in sleep mode?
john10101 said:
does it happen on other wireless networks? what security are you using? wep/wpa?
try changing the security to see if that helps. odd that a static ip fixes it. its almost like it loses its ip configuration.
when your tablet looses network, are you actively using it, or was it in sleep mode?
Click to expand...
Click to collapse
The tablet would lose connection while actively using it...it was weird.
What's even weirder is that I have NOT set other WiFi connections to static IPs like I had to do with my D-Link router, yet the connections with those other routers have remained steady while in default DHCP modes. I have no idea why this would be the case (it doesn't make sense).
Like I said earlier, my router does not have very much in the way of special settings...just WPA 2, N-only mode, and a DHCP IP release after 24 hours of inactivity are the only options I enforced. Looking at my router logs, it definitely sees my tablet and updates the release time each time I use the tablet...but I don't see anything in the logs when the tablet suddenly disconnects from the router. So I have no idea if it's the router or the tablet. lol
I have not tried another security setting, but I don't want to lessen my security in this environment. Beseides, I know at least one othe router that I connect to is using WPA2 also.
I can live with this work-around as long as I don't have to force a static IP on every other router I connect to.
I have a different model dlink (dap2553) and I have the random disconnects also. I see wifi connected normally but no data flows. Eventually the connection drops and reestablishes fine for a while..before it all happens again.
Has the static ip solved this for everyone?
Tablet works fine on all other wifi aps and all other devices work fine on my ap
I also have a DLink router (DGL 4500), mind you, it's an utter piece of crap and I plan on replacing it with an Asus ac66u sooner or later. I also have this issue where it will show connected but no data will flow for a few seconds and then everything will be fine again. Static IP hasn't really solved much for me. I'm hoping that this indeed is a router issue so I can continue to use this in peace when I replace this DLink junk.
Static IP has not solved it for me. I have been using my travel router at home which does not reset.
change the channel on your router. the channel you're on may be saturated. i've got 3 routers with no problems:
1 belkin n300+ share - stock firmware
1 asus n56u - padavan firmware
1 asus ac66r - merlin
all steady.
Same problem. Just got it today and close to returning it. Factory reset and static IP didn't help.
Wasted 90 minutes trying different things. It's just bad hardware. I even installed Kies and let it re-image the whole thing to MK1 again (very very slowly). Just sitting at the intial setup where you pick the wifi you want to connect to i can watch it disconnect and reconnect over and over. Returning it in the morning.
skrowl said:
Same problem. Just got it today and close to returning it. Factory reset and static IP didn't help.
Wasted 90 minutes trying different things. It's just bad hardware. I even installed Kies and let it re-image the whole thing to MK1 again (very very slowly). Just sitting at the intial setup where you pick the wifi you want to connect to i can watch it disconnect and reconnect over and over. Returning it in the morning.
Click to expand...
Click to collapse
I'm also getting annoyed with the wifi problem
I'm having this problem too and it's really starting to annoy me. It didn't happen when I first bought it but now I have to re - enable wifi at least 10 times a day. Wifi will turn itself off when I'm using the tablet or when the screen is off, when it happens seems to be somewhat random but it won't happen again for at least 10 minutes after I've re-enabled wifi. I have tried everything but a factory reset...
You guys either have bad wifi/router or have defective devices. Minehas been perfect.
hmmmm.....
punkmilitia said:
You guys either have bad wifi/router or have defective devices. Minehas been perfect.
Click to expand...
Click to collapse
I'm on my 4th Note 10.1 2014. All of them had this issue with a bunch of different routers/configurations.
with four acting up it's quite possible that your routers and configurations are the problem. the note may just be picky mofo and you need to tweak you wifi set up. if you don't feel like fidgeting with your network, just give up and get something that plays well with you set up. when you've got limited free time network tweaking is not oneof the fun things on my list, lol.

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