TF not waking up. Sleep of Death? - Eee Pad Transformer General

Hi for some reason I cant get my TF to turn on! It was working fine all day. I left work and placed the TF in sleep mode (hitting the button) When I got home about 15 mins later, I hit the power button and nothing. I read about the Sleep of Death but this is the first time Ive had this. I try holding onto the power button for 10 seconds and then releasing it and then held it for another few seconds and nothing. I even try holding the power button for one mins and then releasing it and hitting it again and nothing. I had bout 35% battery life before heading home.
I plug it into my notebook and i get the prompt the auto play message on windows 7. double click on the TF TF101 icon and I cant see any folders. On the asus sync program it tells me no device is found. While its plugged into the notebook I held onto the power button and I get that sound coming from windows (usb sound) then I get a sound coming out of my TF and the auto play message pop up. I cant even get it to go into recovery mode (vol down + power) I am on 3.1 leaked and no root. Any other suggestion before I call Asus. Thanks

Try charging it for a few hours, the battery might've drained due to some apps keeping wifi on for the whole time (using WakeLock)

frosty5689 said:
Try charging it for a few hours, the battery might've drained due to some apps keeping wifi on for the whole time (using WakeLock)
Click to expand...
Click to collapse
Thanks. Doing it right now. Its weird when I have it plug into my notebook. While holding the power button it will disconnect from my notebook (no longer visible in my computer) then pressing the power button again its pop up with the auto play message and i get a sound from the speakers of the TF...one of those default sound on the TF. (new email alert sound) but the screen is still black. I also trying hooking it up to my TV to see if I could get a picture and no...
OKAY got a picture now with the hdmi input but no picture on the TF. I have the pattern lock screen. do i disable it? I am able tole move around but trying to find out how to disable the pattern lock screen.

yea maybe you just drained it too much. i bet a long chargewill remedy this
Sent from my Transformer TF101 using XDA Premium App

X7og said:
yea maybe you just drained it too much. i bet a long chargewill remedy this
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
I am at 50% and still no picture on the tf. Now when I try to enter my pattern for the lock screen its turning red not green like before....wtf reboot and still cant get in.

Just to share, a similar but less drastic thing happened when i got mine.
Tried it at the shop for about 5 minutes just to check everything worked fine. Packed it back into the box and took it home. About half a day later, at night when i officially unboxed it,it refused to turn on. no sound, no lights, nada. when i turned it off at the store, it still showed about 50+% battery remaining.
Same thing if i attached it to the dock.
So i left it stuck into the dock (just so i can confirm that it's charging) and left it to charge for about 15mins (while worrying that i might have a DOA TF).
The light was a steady amber from the get go, meaning >95% charge.
Anyway, left it to charge for about 15-20 minutes while trying every combination i could think of, short, 10 seconds, 1 min, more than 1 mins..
Long story short, after a while, it booted up with a 10second press of the power button.... left it to charge overnight (>8 hrs first charge) and it's been fine since.
Good luck with yours.

Okay reboot again. and its not take my pattern for the lock screen. touch the first circle and its red. and it tells me to try again...wtf....normally its turn green on the circle (the first one) now its red.

Looks like my screen is dead....smh.. I am able to see the lock screen via hdmi but its not taking my lock pattern. Every circle I hit turns red (error I guess) I dont know what else to do. I try doing a factory reset (volume down and power button at the same time) but I cant get a display on my tv when i am trying to access his mode. I called Asus and got a RMA... Just wondering do i need to send in the wall charger and usb cable too? Before sending it in does anyone know what else I could do??? Thanks

Related

[Q] SOD? Anyway to reset it?

Seems I've gotten a pretty stubborn one. Can't get it to turn on. Is there anyway to force reset it?
me too... got into a lock screen and not able to push anything. when I push power button the 'do you want to turn off?' screen pops, but I'm not able to click on anything...
EDIT: adb doesn't detect my device, so thats not the way
you can hold the volume button on start up this will wipe all the date,
my gf did this yesterday then left it on the side as if nothing happend...
acid123 said:
you can hold the volume button on start up this will wipe all the date,
my gf did this yesterday then left it on the side as if nothing happend...
Click to expand...
Click to collapse
No, this doesn't solve this problem as reported by numerous people on various forums.
Some people find that letting the battery completely run down and then install charging cable and are able to get screen to start responding again.
Unfortunately, I have the SOD on my second TF that is only 3 days old. My first TF is with Asus being repaired for what I presume was unrelated dark screen issues, but now I'm not so sure the problems aren't related.
I can get my TF to work if I connect the keyboard dock and use the mouse. But screen is still completely unresponsive to touch. Hopefully running the battery down does the trick. Got a video running with screen resolution all the way up to drain the battery quickly.
... I managed to reboot my transformer performing a sort of shamanic dance - I pushed the power button frantically and rotated the tablet so the screen switched from landscape to profile to 180 degrees to 270 and back and after few seconds it rebooted
Success in getting screen to respond again.
Found that letting battery completely drain and then attaching power cable restores touch screen functionality.
While aggravating, a lot better than having to send my second TF to Asus for repair...
My transformer does not boot!
I have had a Transformer for about ten days and right after buying it I successfully updated it to HC 3.1 without a problem. However, four days ago I was reading a review of Samsung Galaxy Tab at the Fox News website through the browser on the tablet and the screen just froze, became completely unresponsive. It was showing the webpage but none of the buttons or links responded. I waited for a few minutes, then turned the device off by pressing the power button for about 10 seconds.
Now, the device refuses to boot. I have tried pressing the power button in all sorts of ways: together with volume down button for 10, 15, 20 seconds; power button alone for 5, 10, 15 seconds; repeatedly pressed power button several times. Nothing worked. The screen is completely blank now. I don't even get the Asus EEE Pad boot up screen. When the tablet went dead, it had about 80% charge, but since it is off now, I don't know how to drain the battery, it could take many days! Any further advice?
szaim said:
Now, the device refuses to boot. I have tried pressing the power button in all sorts of ways: together with volume down button for 10, 15, 20 seconds; power button alone for 5, 10, 15 seconds; repeatedly pressed power button several times. Nothing worked. The screen is completely blank now. I don't even get the Asus EEE Pad boot up screen. When the tablet went dead, it had about 80% charge, but since it is off now, I don't know how to drain the battery, it could take many days! Any further advice?
Click to expand...
Click to collapse
Sound like your display is dead on your TF. I had the same issue. I had to connect my TF to my TV to get a display. With the TF connected to my TV I was able to get a picture on the TV, but still no picture on the TF. I also did a factory reset hoping it would resolve the issue but it didnt. I had to send it in to Asus for repair. My TF didnt locked up like yours. I had it on locked mode before leaving work, and then when I got home tried waking it up but it never turned on.

Nexus 4 wont turn on

Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Leave it plugged in for fifteen minutes without touching it.
Sent from my Nexus 4 using Tapatalk 2
Try holding volume up + power to see if you can get into recovery then reboot from there.
Also, give some more details about your setup...
Rooted/Stock/What Rom/Kernel?
Yea I left it alone for a bit and then I held the power button while holding down both volume rockers and somehow it turned on. I dont know why this happened but I'm just glad it turned back on, it gave me a good scare though. I just hope it doesnt happen again
Mine is completely stock, I havent done anything with it yet
And may I ask what was your battery percentage level like after the short charge? Maybe the phone drained it all just being turned off... There were some cases of this here...
i wanted to add that i had a similar problem with my phone not turning back on. However, I managed to fix what was wrong by just plugging in the usb cable. I know you've tried it, but just in case someone else stumbles upon this thread (like me!) and has a problem turning on their nexus, I wanted to share my experience.
I haven't done anything to my phone other than add my old apps to my Nexus since I received it 1.5 weeks ago. It's stock. I've never dropped it or gotten water on it or anything. I charged it overnight last night and stuck it in my purse on the way to work. I think I briefly saw a working screen after I unplugged it this morning. However, the first time I tried to access my phone today was after I got to work. It wouldn't turn on, though that pinkish light at the bottom was still blinking. I tried calling it and the Nexus wouldn't ring even though the call went through a few rings and then onto voicemail. I tried holding down the power button for a while and also holding the power button with the volume keys to see if that would work, and it did not. Finally I borrowed a usb cable to plug it in, hoping the jolt of power would wake it up. That worked. It gave me the charging symbol for a little bit and then gave me the startup/loading screen with the glowing x made of arrows. I checked my battery and it was at full charge. Well, it was at 85%, which is odd since I plugged it in for about 9 hours last night to charge and there has only been 3 hours of non-use since I unplugged it. Also, if it was really turned off during those 3 hours it shouldn't have ate up any battery. Anyway, I just wanted to throw in my 2 cents in case anyone else has this problem. My brother, who gave me the Nexus, told me that he only has 2 weeks to return it if there's something wrong with it or I don't like it. Needless to say this gave me a scare, since the 2 weeks is almost up.
Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
Yes this happened to me the other night. I was making a phone call and accidentally hit the power button. I then tried to turn the screen back on in order to hang up the phone and it would work. I tried holding the button for 15 seconds, tried pressing the volume up/down keys, and still nothing. I then put it back in my pocket for a minute or so and tried again. When I did that the screen came back on and the call was still active. Very strange, and I hope it doesnt happen again....
Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
Same thing is happening to me right now.
Running stock. Not rooted. Phone charge was around 70% and I was on twitter and the app force closed. So I decided to restart my phone then went to turn it back on and it wont respond. Tried holding down the power button for 20 sec. Volume up and power, volume down and all 3 at the same time. Still nothing. Leaving it on the charger for awhile and the screen is blank no battery logo or anything.
Not quite sure what to do now?
That's scary
shotlimesalt said:
Same thing is happening to me right now.
Running stock. Not rooted. Phone charge was around 70% and I was on twitter and the app force closed. So I decided to restart my phone then went to turn it back on and it wont respond. Tried holding down the power button for 20 sec. Volume up and power, volume down and all 3 at the same time. Still nothing. Leaving it on the charger for awhile and the screen is blank no battery logo or anything.
Not quite sure what to do now?
Click to expand...
Click to collapse
Plug it in with the original charger, leave it alone for a couple of hours, try again.
Sent from my Nexus 4
I get the same. I use Dophin Browser . After that i reboot my Nexus 4.
I try to hold Power Button for 1 minutes or more. But nothing change. I
I try hold Power + Volum Down - or Volum + but get same result.
I plug in Adater and wait for it. I will check it 2 hour later.
My Nexus 4 use Stock Rom, Rooted. and this first i get this problem. Please advise me on this case. Thank
:laugh:
I'm having similar problems. Lots of random rebooting and refusals to turn back on sometimes, even though the LED at the bottom is flashing so i know the phone is still powered up. Also, sometimes when i have it plugged into a computer through usb it will get extremely hot and completely shut down, not turning back on for a long time. I called the google play store and someone is going to get back to me. I love my nexus 4 so i hope i can get this fixed or a replacement.
Nexus 4 crashed and would not power on
shinobi-wan said:
I'm having similar problems. Lots of random rebooting and refusals to turn back on sometimes, even though the LED at the bottom is flashing so i know the phone is still powered up. Also, sometimes when i have it plugged into a computer through usb it will get extremely hot and completely shut down, not turning back on for a long time. I called the google play store and someone is going to get back to me. I love my nexus 4 so i hope i can get this fixed or a replacement.
Click to expand...
Click to collapse
I had this issue too a couple of times playing Pandora through my car's Bluetooth. That was when the Nexus 4 had 4.2.1. I have not had this issue with Pandora since the upgrade to 4.2.2.
However, I just now had this issue with Movie Studio app and exporting a video I edited. It turned off its screen like normal screen timeout but then would not come back on.
I had to Volume Up + Power button for a few seconds and then release to get it to reboot.
This same thing is happening to me. Haven't found a specific cause...
Just got the same issue
Today got mine not turning on.
Managed to turn it on by holding volume up and power button together for about 30 seconds while phone was on a stock charger. After that I saw blinking orange led. When I resolved buttons there was a battery pictogram. After pressing and holding power button I finally got turning on vibration and Google logo.
The only things a made after the charging were making few photos of my cat (from the lock screen) viewing them in gallery. Then I locked the screen and put the phone on a shelf. In a hour I was not able to turn it on.
My phone has stock rom and only few third party apps installed.
I got muy Nexus 4 on 21-Dec-2012. 4 days ago I flashed to Android 4.2.2 which phone dowloaded itself. After flashing phone was rebooted.
What I noticed is that it shows 70% battery. But It was fully charged few hours ago.
30% in 2 hours! In my opinion some service/app drained these 30% by using 100% of processing power that caused overheating and/or hanging.
I too have just had this problem. And I've had it previously when making calls, the screen simply won't respond at all, its quite annoying.
This morning my alarm went off and the screen wouldn't turn on, it went on for so long I almost threw the phone across the room. I eventually held the power button and volume down/up button and then the led blinked orange a few times and the phone reset, now it seems fine.
Its a very annoying problem, and could be very serious depending on what you are doing, might have to phone the play store and tell them.
Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
This has happened to me twice now. First time was a month ago and the second time was this morning. Phone was at 100% just woke up checked my messages turned off phone 10 min later it will not turn on. Un plugged cord re plugged cord nothing finally pressed up/down vol and power for about a minute (long minute) and the phone rebooted. YIKES!
Every thing seems normal now but I hate that scare and the fact that it has happened to me twice. Full Stock, not rooted.
zz_zz_ said:
Today got mine not turning on.
Managed to turn it on by holding volume up and power button together for about 30 seconds while phone was on a stock charger. After that I saw blinking orange led. When I resolved buttons there was a battery pictogram. After pressing and holding power button I finally got turning on vibration and Google logo.
The only things a made after the charging were making few photos of my cat (from the lock screen) viewing them in gallery. Then I locked the screen and put the phone on a shelf. In a hour I was not able to turn it on.
My phone has stock rom and only few third party apps installed.
I got muy Nexus 4 on 21-Dec-2012. 4 days ago I flashed to Android 4.2.2 which phone dowloaded itself. After flashing phone was rebooted.
What I noticed is that it shows 70% battery. But It was fully charged few hours ago.
30% in 2 hours! In my opinion some service/app drained these 30% by using 100% of processing power that caused overheating and/or hanging.
Click to expand...
Click to collapse
Happened second time.
I was able to turn it on again by following the same steps. But this time I got some strange issue: after resolving vol+ and power buttons I saw battery pictogram with some frame with a blue background; when phone finally booted up this frame and blue background were visible through the my desktop background an screen itself was much lighter with pure colors. Only after about 5 soft resets screen seems to became nice again. Each reboot caused blue frame to become less visible. I'm confused and worried.
Also during all these reboots this frame with blue background was visible even in behind "Google" and "X" logos during booting up.
Another strange thing is that on screenshots I made this frame is not visible.
That would have to do with LCD or software..
As the battery & Google are just pictures that change. If you understand what in saying lol ?
Nexus⁴

Nexus 7 Black Screen

Today I picked up may Nexus 7 and noticed it will not turn on. I let it charge for an hour or so, but then when I tried to start it up, I saw just a black screen. The screen turns on (backlight turns on), but still just a black screen. I read something on the internet about pressing the power button for a full 30 seconds, so I tried that. This time, I got it to flash (for a fraction of a second) the word "Google", and then it was back to the black screen of nothing.
I've never rooted, never tried to do anything fancy with it. I've factory resetted it once after an update to the OS happened.
Is there anything I can do?
You sure it gets juice? Does your charger feel hot after charging some time?
I had this to once, but got it fixed by holding the power button...
Sent from my Nexus 7 using xda premium
Sounds like a charging /battery issue if the 30 sec power didnt work.Did you try a different charger?
Some people have reported weird issues like this that have been rectified by a prolonged charging.
Thanks
It acted strange, but it came back from the dead:
It said "google" for 10 seconds, then a few seconds of black screen, then another 10 seconds of "google", then it booted just enough to tell me that it was going to shut down because of low battery. I let it charge another hour and then it was fine!
eddified said:
It acted strange, but it came back from the dead:
It said "google" for 10 seconds, then a few seconds of black screen, then another 10 seconds of "google", then it booted just enough to tell me that it was going to shut down because of low battery. I let it charge another hour and then it was fine!
Click to expand...
Click to collapse
Quirky little buggers aren't they? Mine did it once and not since.
I just goy my N7 today, plugged in the wall charger, and I'm stuck at black screen, I did the 30 secs hold power button but it's still and black screen. Also I tried this:
1. Plug-in your dead N7 to a wall charger. (Jump immediately to step 2.)
2. Immediately after plugging it in, press Volume Down and Power at the same time.
3. Once in the bootloader menu, use Volume Down until you see “Power Off Device.”
4. Choose that option with the Power button.
5. Once your device is off, unplug the charger and then plug it back into the device.
Still at black screen, any advice???
I'm sorry for posting in this old thread.
Jamiehefe said:
I just goy my N7 today, plugged in the wall charger, and I'm stuck at black screen, I did the 30 secs hold power button but it's still and black screen. Also I tried this:
1. Plug-in your dead N7 to a wall charger. (Jump immediately to step 2.)
2. Immediately after plugging it in, press Volume Down and Power at the same time.
3. Once in the bootloader menu, use Volume Down until you see “Power Off Device.”
4. Choose that option with the Power button.
5. Once your device is off, unplug the charger and then plug it back into the device.
Still at black screen, any advice???
I'm sorry for posting in this old thread.
Click to expand...
Click to collapse
I just solved this, I opened my N7 to check the battery and it turns out it wasn't correctly connected... Just unplugged it and plug in again correctly to make it work!
Jamiehefe said:
I just solved this, I opened my N7 to check the battery and it turns out it wasn't correctly connected... Just unplugged it and plug in again correctly to make it work!
Click to expand...
Click to collapse
Boom!
I was having the same problem. Plugged it into a power source, backlight would come on with a black screen. Got it to show the Google splash screen a few times, but it just wouldn't boot. Tried ADB, but it wouldn't even acknowledge the thing was connected to the PC. I tried a pile of stuffs. Then I read this post. I never thought to check if the thing was actually connected, it wasn't!
Fully functional device now. Thanks for the idea! :good:

Stupid stupid mistake!

I think I have fried my Nexus 7.... didn't even think about what I did how stupid am I....
I decided to wire up a Hella connector to a USB cable the idea being to plug it into my phone for charging on the road... I then had a not so smart idea to use my OTG cable to connect the USB A connector to my Nexus 7 to see if it worked...
Nexus 7 booted past the bootloader and then nothing.... I realised then how stupid I had just been...and still nothing...
Presumably I've run a shed load of power down one of the data line..... what a fool.....
ARGH!!!!!!! anything I can possibly do to salvage it.... please!! :crying::crying::crying:
you could try something ASUS support told me, press all buttons (volume + & -, power) for 30 seconds, and if it won't boot after that, you should get a RMA
chiwou said:
you could try something ASUS support told me, press all buttons (volume + & -, power) for 30 seconds, and if it won't boot after that, you should get a RMA
Click to expand...
Click to collapse
Going the RMA route would be costly. If it is dead, he'd be better off just bring a new N7.
Sent from my Nexus 7 using Tapatalk HD
Thanks for the suggestion but no it hasn't worked...
I've had the N7 plugged into the charger for the last 30 minutes or so and when I went back to it the screen backlight was on slightly (you can see if you look at the screen from the side)... but the whole unit was really really hot... I've obviously disconnected it but now can't get the thing to turn off, if I hold down the power button the screen flicks off but then back on.
:crying::crying::crying::crying:
najaboy said:
Going the RMA route would be costly. If it is dead, he'd be better off just bring a new N7.
Click to expand...
Click to collapse
I would think that "broken display” units on eBay/CL probably have working mobos and batteries, as the owners are trying to dump them because of the broken screen. But, buying used is a crap shoot.
Nice that Google is selling N7s at cost (or even a loss) - but it does mean that any oem component replacements will be a significant fraction of the original price.
I was reading in Play Books when my N7 shut down due to low battery. I plugged it in and it wouldn't charge or boot and I noticed a faint light bleed and faint dots streaming from right to left on the display. I tried things like holding the power button for 30 seconds to reset, holding vol down and power to try to get to recovery, but it wouldn't take. Finally, with it plugged in, I held down the power button for just about 10 seconds and backlight and dots stopped. A few seconds later without pressing anything, it booted up. It would start to charge, but if the screen timed out, I was back to the earlier state and it wouldn't come on. So I got it started again and immediately went to developer options and checked Stay Awake while plugged in. Eventually the charge built up and I'm back to normal, at least my N7 is normal. I only mention this because the OP talked about the faint backlight and it may be worth trying.
busterdan said:
Thanks for the suggestion but no it hasn't worked...
I've had the N7 plugged into the charger for the last 30 minutes or so and when I went back to it the screen backlight was on slightly (you can see if you look at the screen from the side)... but the whole unit was really really hot... I've obviously disconnected it but now can't get the thing to turn off, if I hold down the power button the screen flicks off but then back on.
:crying::crying::crying::crying:
Click to expand...
Click to collapse
A standard hella charger outputs 5V at 2A which is the same as your N7 original wall charger.
I doubt your problem came from the charger, it might be softbrick at an unfortunately moment.
I came across a similar problem when i was editing a custom kernel.
If you tried every method to shut down the device and failed do the following:
1. Open the case (it's quite easy to open with a plastic card)
http://www.ifixit.com/Guide/Installing+Nexus+7+Battery/9895/1
2. Unplug the battery and hold the power button 30 seconds (with the battery detached)
3. Let it soak for 10 minutes
4. Reconnect the battery and close the lid.
5. Put your nexus 7 in the wall charger, and you should see the battery bar on the screen.
After that, let it charge a few minutes and boot the device.

Rooted now frozen in Installing Screen. Cannot restart.

Few weeks ago I found wife's old NST (non-glowlight model) in working order and decided to root it. Rooted it, played around with it. Wasnt too impressed, so just threw some ebooks for my kid to read while on vacation. Left it on my desk for a few weeks as I got busy with work. Today I picked it up as my son's vacation is next week and it's frozen on the "Installing... A new software update is being installed This will take a few minutes" screen.
I mean I googled for several hours, the hold the power button for 20 sec method....the hold the power and the "n" button method, I charged it, indicator light is green. I even opened it up and pulled the battery cable..... NOTHING WORKS...]
Please help. So weird...it was working fine and now frozen.
KEVIN88GT said:
Few weeks ago I found wife's old NST (non-glowlight model) in working order and decided to root it. Rooted it, played around with it. Wasnt too impressed, so just threw some ebooks for my kid to read while on vacation. Left it on my desk for a few weeks as I got busy with work. Today I picked it up as my son's vacation is next week and it's frozen on the "Installing... A new software update is being installed This will take a few minutes" screen.
I mean I googled for several hours, the hold the power button for 20 sec method....the hold the power and the "n" button method, I charged it, indicator light is green. I even opened it up and pulled the battery cable..... NOTHING WORKS...]
Please help. So weird...it was working fine and now frozen.
Click to expand...
Click to collapse
The real question is whether it is actually still on or off. What happens when you connect it to a PC via USB?
nmyshkin said:
The real question is whether it is actually still on or off. What happens when you connect it to a PC via USB?
Click to expand...
Click to collapse
Only the green charging light goes on. I do not hear the little sound it should make when making a successful USB connection.
KEVIN88GT said:
Only the green charging light goes on. I do not hear the little sound it should make when making a successful USB connection.
Click to expand...
Click to collapse
And I guess the drives don't mount successfully. Well, disconnecting the battery should certainly turn it off. If reconnecting makes it start spontaneously (should not), you could prepare a Nook Manager sdcard and insert it before reconnecting the battery. But this sort of sounds like the ability to boot is lost. Hmmm. I'll have to think about it.
unfortunately disconnecting the battery does not appear to do anything... screen continues to show that 'Installing... " screen. Hoping to get this thing figured out with someone's help
KEVIN88GT said:
unfortunately disconnecting the battery does not appear to do anything... screen continues to show that 'Installing... " screen. Hoping to get this thing figured out with someone's help
Click to expand...
Click to collapse
E-ink screens stay the same unless there is a new powered input so it could simply be off, having run the battery down completely during an update (maybe Wi-Fi was left on? That would run down the battery for sure). So if all of this happened during an OTA update, it could be really messed up
When my NST is off, plugging in the power pack turns it on. Initially the LED is green and then changes to orange as charging begins. I'm assuming nothing happens when you do the same. If the OS is scrambled from losing power during an update it may not be able to boot. You didn't say how you rooted. If you used Nook Manager you could try putting in that card and then connecting to the power pack, hoping for a boot from the SD card. If you got that far you could try a factory reset.
My power button is sometimes really cranky and a few times I've run through my entire stock of words that do not come from children's books trying to get the device to turn on. So you might try, but if it's really off the power pack should turn it on.
Edit: Take a look at this: https://forum.xda-developers.com/showthread.php?t=1813384
nmyshkin said:
E-ink screens stay the same unless there is a new powered input so it could simply be off, having run the battery down completely during an update (maybe Wi-Fi was left on? That would run down the battery for sure). So if all of this happened during an OTA update, it could be really messed up
When my NST is off, plugging in the power pack turns it on. Initially the LED is green and then changes to orange as charging begins. I'm assuming nothing happens when you do the same. If the OS is scrambled from losing power during an update it may not be able to boot. You didn't say how you rooted. If you used Nook Manager you could try putting in that card and then connecting to the power pack, hoping for a boot from the SD card. If you got that far you could try a factory reset.
My power button is sometimes really cranky and a few times I've run through my entire stock of words that do not come from children's books trying to get the device to turn on. So you might try, but if it's really off the power pack should turn it on.
Edit: Take a look at this: https://forum.xda-developers.com/showthread.php?t=1813384
Click to expand...
Click to collapse
When I plug in the power cable the light just becomes green it never (not even for a split second) turns orange. Yes, I'm rooted using nook manager. I just suck my Nook Manager SD card in the nook but nothing happens. I'm not sure what you mean by using the power button, in my original post I mentioned I tried the power button with no luck. What do you mean by power pack?
KEVIN88GT said:
When I plug in the power cable the light just becomes green it never (not even for a split second) turns orange. Yes, I'm rooted using nook manager. I just suck my Nook Manager SD card in the nook but nothing happens. I'm not sure what you mean by using the power button, in my original post I mentioned I tried the power button with no luck. What do you mean by power pack?
Click to expand...
Click to collapse
Power pack = charger.
So if the Nook is actually off, attaching the charger with the NM card inserted should make it boot. Did you try the procedure in the link above?
Just tried the procedure of unplugging the battery, holding the white power button for 30 secs, then connecting battery and connecting to charger. There is a split second orange light and then green the first time i plug it in....subsequent plugging results in always green....the issue with the frozen screen on "Installing" remains. Tried the holding x 20 secs method to promt a restart....nothing.... what else can I do?
KEVIN88GT said:
Just tried the procedure of unplugging the battery, holding the white power button for 30 secs, then connecting battery and connecting to charger. There is a split second orange light and then green the first time i plug it in....subsequent plugging results in always green....the issue with the frozen screen on "Installing" remains. Tried the holding x 20 secs method to promt a restart....nothing.... what else can I do?
Click to expand...
Click to collapse
If the battery is actually "dead" (not impossible on these old devices), the NST will not start, even if plugged in. Do you have a voltmeter of some sort to check the battery? If it's actually charged, it should show a solid voltage. If not, that may be the issue. If the battery is actually charged then there's a pretty serious issue that can't be fixed without access to the OS by ADB, or the ability to boot from the SD card. Beyond my "pay grade", at any rate, I'm sorry to say. There are batteries available online but the price may not make sense.
I don't think it's a battery issue. I had another NST with a good battery but a bad screen (lines all across screen) . I fully charged it using the bad screen reader and used the battery from it for the frozen nook... no luck.. oh well... I guess this is a paperweight now... thanks for your help everyone.

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