Database Users

Nexus 4 wont turn on

Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.

Leave it plugged in for fifteen minutes without touching it.
Sent from my Nexus 4 using Tapatalk 2

Try holding volume up + power to see if you can get into recovery then reboot from there.
Also, give some more details about your setup...
Rooted/Stock/What Rom/Kernel?

Yea I left it alone for a bit and then I held the power button while holding down both volume rockers and somehow it turned on. I dont know why this happened but I'm just glad it turned back on, it gave me a good scare though. I just hope it doesnt happen again

Mine is completely stock, I havent done anything with it yet

And may I ask what was your battery percentage level like after the short charge? Maybe the phone drained it all just being turned off... There were some cases of this here...

i wanted to add that i had a similar problem with my phone not turning back on. However, I managed to fix what was wrong by just plugging in the usb cable. I know you've tried it, but just in case someone else stumbles upon this thread (like me!) and has a problem turning on their nexus, I wanted to share my experience.
I haven't done anything to my phone other than add my old apps to my Nexus since I received it 1.5 weeks ago. It's stock. I've never dropped it or gotten water on it or anything. I charged it overnight last night and stuck it in my purse on the way to work. I think I briefly saw a working screen after I unplugged it this morning. However, the first time I tried to access my phone today was after I got to work. It wouldn't turn on, though that pinkish light at the bottom was still blinking. I tried calling it and the Nexus wouldn't ring even though the call went through a few rings and then onto voicemail. I tried holding down the power button for a while and also holding the power button with the volume keys to see if that would work, and it did not. Finally I borrowed a usb cable to plug it in, hoping the jolt of power would wake it up. That worked. It gave me the charging symbol for a little bit and then gave me the startup/loading screen with the glowing x made of arrows. I checked my battery and it was at full charge. Well, it was at 85%, which is odd since I plugged it in for about 9 hours last night to charge and there has only been 3 hours of non-use since I unplugged it. Also, if it was really turned off during those 3 hours it shouldn't have ate up any battery. Anyway, I just wanted to throw in my 2 cents in case anyone else has this problem. My brother, who gave me the Nexus, told me that he only has 2 weeks to return it if there's something wrong with it or I don't like it. Needless to say this gave me a scare, since the 2 weeks is almost up.

Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
Yes this happened to me the other night. I was making a phone call and accidentally hit the power button. I then tried to turn the screen back on in order to hang up the phone and it would work. I tried holding the button for 15 seconds, tried pressing the volume up/down keys, and still nothing. I then put it back in my pocket for a minute or so and tried again. When I did that the screen came back on and the call was still active. Very strange, and I hope it doesnt happen again....

Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
Same thing is happening to me right now.
Running stock. Not rooted. Phone charge was around 70% and I was on twitter and the app force closed. So I decided to restart my phone then went to turn it back on and it wont respond. Tried holding down the power button for 20 sec. Volume up and power, volume down and all 3 at the same time. Still nothing. Leaving it on the charger for awhile and the screen is blank no battery logo or anything.
Not quite sure what to do now?

That's scary

shotlimesalt said:
Same thing is happening to me right now.
Running stock. Not rooted. Phone charge was around 70% and I was on twitter and the app force closed. So I decided to restart my phone then went to turn it back on and it wont respond. Tried holding down the power button for 20 sec. Volume up and power, volume down and all 3 at the same time. Still nothing. Leaving it on the charger for awhile and the screen is blank no battery logo or anything.
Not quite sure what to do now?
Click to expand...
Click to collapse
Plug it in with the original charger, leave it alone for a couple of hours, try again.
Sent from my Nexus 4

I get the same. I use Dophin Browser . After that i reboot my Nexus 4.
I try to hold Power Button for 1 minutes or more. But nothing change. I
I try hold Power + Volum Down - or Volum + but get same result.
I plug in Adater and wait for it. I will check it 2 hour later.
My Nexus 4 use Stock Rom, Rooted. and this first i get this problem. Please advise me on this case. Thank
:laugh:

I'm having similar problems. Lots of random rebooting and refusals to turn back on sometimes, even though the LED at the bottom is flashing so i know the phone is still powered up. Also, sometimes when i have it plugged into a computer through usb it will get extremely hot and completely shut down, not turning back on for a long time. I called the google play store and someone is going to get back to me. I love my nexus 4 so i hope i can get this fixed or a replacement.

Nexus 4 crashed and would not power on
shinobi-wan said:
I'm having similar problems. Lots of random rebooting and refusals to turn back on sometimes, even though the LED at the bottom is flashing so i know the phone is still powered up. Also, sometimes when i have it plugged into a computer through usb it will get extremely hot and completely shut down, not turning back on for a long time. I called the google play store and someone is going to get back to me. I love my nexus 4 so i hope i can get this fixed or a replacement.
Click to expand...
Click to collapse
I had this issue too a couple of times playing Pandora through my car's Bluetooth. That was when the Nexus 4 had 4.2.1. I have not had this issue with Pandora since the upgrade to 4.2.2.
However, I just now had this issue with Movie Studio app and exporting a video I edited. It turned off its screen like normal screen timeout but then would not come back on.
I had to Volume Up + Power button for a few seconds and then release to get it to reboot.

This same thing is happening to me. Haven't found a specific cause...

Just got the same issue
Today got mine not turning on.
Managed to turn it on by holding volume up and power button together for about 30 seconds while phone was on a stock charger. After that I saw blinking orange led. When I resolved buttons there was a battery pictogram. After pressing and holding power button I finally got turning on vibration and Google logo.
The only things a made after the charging were making few photos of my cat (from the lock screen) viewing them in gallery. Then I locked the screen and put the phone on a shelf. In a hour I was not able to turn it on.
My phone has stock rom and only few third party apps installed.
I got muy Nexus 4 on 21-Dec-2012. 4 days ago I flashed to Android 4.2.2 which phone dowloaded itself. After flashing phone was rebooted.
What I noticed is that it shows 70% battery. But It was fully charged few hours ago.
30% in 2 hours! In my opinion some service/app drained these 30% by using 100% of processing power that caused overheating and/or hanging.

I too have just had this problem. And I've had it previously when making calls, the screen simply won't respond at all, its quite annoying.
This morning my alarm went off and the screen wouldn't turn on, it went on for so long I almost threw the phone across the room. I eventually held the power button and volume down/up button and then the led blinked orange a few times and the phone reset, now it seems fine.
Its a very annoying problem, and could be very serious depending on what you are doing, might have to phone the play store and tell them.

Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
This has happened to me twice now. First time was a month ago and the second time was this morning. Phone was at 100% just woke up checked my messages turned off phone 10 min later it will not turn on. Un plugged cord re plugged cord nothing finally pressed up/down vol and power for about a minute (long minute) and the phone rebooted. YIKES!
Every thing seems normal now but I hate that scare and the fact that it has happened to me twice. Full Stock, not rooted.

zz_zz_ said:
Today got mine not turning on.
Managed to turn it on by holding volume up and power button together for about 30 seconds while phone was on a stock charger. After that I saw blinking orange led. When I resolved buttons there was a battery pictogram. After pressing and holding power button I finally got turning on vibration and Google logo.
The only things a made after the charging were making few photos of my cat (from the lock screen) viewing them in gallery. Then I locked the screen and put the phone on a shelf. In a hour I was not able to turn it on.
My phone has stock rom and only few third party apps installed.
I got muy Nexus 4 on 21-Dec-2012. 4 days ago I flashed to Android 4.2.2 which phone dowloaded itself. After flashing phone was rebooted.
What I noticed is that it shows 70% battery. But It was fully charged few hours ago.
30% in 2 hours! In my opinion some service/app drained these 30% by using 100% of processing power that caused overheating and/or hanging.
Click to expand...
Click to collapse
Happened second time.
I was able to turn it on again by following the same steps. But this time I got some strange issue: after resolving vol+ and power buttons I saw battery pictogram with some frame with a blue background; when phone finally booted up this frame and blue background were visible through the my desktop background an screen itself was much lighter with pure colors. Only after about 5 soft resets screen seems to became nice again. Each reboot caused blue frame to become less visible. I'm confused and worried.
Also during all these reboots this frame with blue background was visible even in behind "Google" and "X" logos during booting up.
Another strange thing is that on screenshots I made this frame is not visible.

That would have to do with LCD or software..
As the battery & Google are just pictures that change. If you understand what in saying lol ?
Nexus⁴

Nexus 7 Black Screen

Today I picked up may Nexus 7 and noticed it will not turn on. I let it charge for an hour or so, but then when I tried to start it up, I saw just a black screen. The screen turns on (backlight turns on), but still just a black screen. I read something on the internet about pressing the power button for a full 30 seconds, so I tried that. This time, I got it to flash (for a fraction of a second) the word "Google", and then it was back to the black screen of nothing.
I've never rooted, never tried to do anything fancy with it. I've factory resetted it once after an update to the OS happened.
Is there anything I can do?

You sure it gets juice? Does your charger feel hot after charging some time?
I had this to once, but got it fixed by holding the power button...
Sent from my Nexus 7 using xda premium

Sounds like a charging /battery issue if the 30 sec power didnt work.Did you try a different charger?
Some people have reported weird issues like this that have been rectified by a prolonged charging.

Thanks
It acted strange, but it came back from the dead:
It said "google" for 10 seconds, then a few seconds of black screen, then another 10 seconds of "google", then it booted just enough to tell me that it was going to shut down because of low battery. I let it charge another hour and then it was fine!

eddified said:
It acted strange, but it came back from the dead:
It said "google" for 10 seconds, then a few seconds of black screen, then another 10 seconds of "google", then it booted just enough to tell me that it was going to shut down because of low battery. I let it charge another hour and then it was fine!
Click to expand...
Click to collapse
Quirky little buggers aren't they? Mine did it once and not since.

I just goy my N7 today, plugged in the wall charger, and I'm stuck at black screen, I did the 30 secs hold power button but it's still and black screen. Also I tried this:
1. Plug-in your dead N7 to a wall charger. (Jump immediately to step 2.)
2. Immediately after plugging it in, press Volume Down and Power at the same time.
3. Once in the bootloader menu, use Volume Down until you see “Power Off Device.”
4. Choose that option with the Power button.
5. Once your device is off, unplug the charger and then plug it back into the device.
Still at black screen, any advice???
I'm sorry for posting in this old thread.

Jamiehefe said:
I just goy my N7 today, plugged in the wall charger, and I'm stuck at black screen, I did the 30 secs hold power button but it's still and black screen. Also I tried this:
1. Plug-in your dead N7 to a wall charger. (Jump immediately to step 2.)
2. Immediately after plugging it in, press Volume Down and Power at the same time.
3. Once in the bootloader menu, use Volume Down until you see “Power Off Device.”
4. Choose that option with the Power button.
5. Once your device is off, unplug the charger and then plug it back into the device.
Still at black screen, any advice???
I'm sorry for posting in this old thread.
Click to expand...
Click to collapse
I just solved this, I opened my N7 to check the battery and it turns out it wasn't correctly connected... Just unplugged it and plug in again correctly to make it work!

Jamiehefe said:
I just solved this, I opened my N7 to check the battery and it turns out it wasn't correctly connected... Just unplugged it and plug in again correctly to make it work!
Click to expand...
Click to collapse
Boom!
I was having the same problem. Plugged it into a power source, backlight would come on with a black screen. Got it to show the Google splash screen a few times, but it just wouldn't boot. Tried ADB, but it wouldn't even acknowledge the thing was connected to the PC. I tried a pile of stuffs. Then I read this post. I never thought to check if the thing was actually connected, it wasn't!
Fully functional device now. Thanks for the idea! :good:

[Q] Help, Blank Screen, Backlight on, no picture

Pretty self explanatory. It was dead for a couple of days, I put it on the charger for almost the whole day, now I get no picture, but the backlight is on when I hold the power down a minute. I bought it at walmart, doubt I have the receipt, and didn't get any extended warranty. Is there a way to fix this issue?

I've got the same issue. I was playing Tupsu, when suddenly my n7 rebooted and there was no picture, just semi-strong backlight. When the tablet died, the battery was about 45-50% and I was charging it through notebook's usb port (original n7 cable). I tried to turn it off, but pressing and holding the power button only made it reboot once again (i assume it was rebooting, since the backlight was turning off and on in a second). I've tried it many times, with tablet plugged into wall/usb charger, and even with the power+volume up/down combination, it would still behave the same way. However sometimes after rebooting there was not only backlight, but also thin, mostly white, horizontal lines, appearing in random places of the screen (appearing and disappearing after like 50-100 ms). It would stop only after a reboot, and happened every 5-10 reboots.
I've decided to let the battery die to see if it changes something, and as you may guess - it didn't. It died estimately after 2 or 3 hours. Now it's all the same, except for when I plug it to the charger, there's only a very low backlight (still no picture) and it's blinking... It also makes this continuous "electricity-related" (sorry, I don't know what's the word to call it ) sound. After I press the power on, or let it charge for 1-2 minutes it boots up, and there's just a semi-strong backlight, like earlier.
It's a refurbished 8gb n7, which I got 5 days ago from the polish Asus online store. Oh, and the speakers weren't 100% fine, if it changes something. They were fine at first, but after i plugged headphones in and out, they were making cracking sounds when the volume was over 50% or something like that. Is there any hope I can fix it myself?
edit: the android ver. is 4.2.2, not rooted
the device is getting warm on the left side when being charged, or just turned on...

Have you tried pulling the battery for a couple of minutes?
Sent from my Nexus 7 using Tapatalk HD

Nope, i don't want to mess with the hardware since i've bought it only few days ago... I'm afraid it may leave some traces of being opened, i'm not willing to take the risk.

You won't leave a trace pulling the battery. Just use a guitar pick or credit card and run it round, the back comes off very easily.
Sent from my GT-I9000 using Tapatalk 2

Yeah that is definitely worth a shot. Just pull the battery.

Ok, I did it.
Didn't change a thing >:[
btw. I didn't actually pulled off the battery, i've just disconnected it - it doesn't make a difference, does it? and another thing - the backlight was turning on immediately after connecting the battery... with these randomly popping horizontal lines.

I've got this too!
wujekandrzej said:
Ok, I did it.
Didn't change a thing >:[
btw. I didn't actually pulled off the battery, i've just disconnected it - it doesn't make a difference, does it? and another thing - the backlight was turning on immediately after connecting the battery... with these randomly popping horizontal lines.
Click to expand...
Click to collapse
I've got this too! Pulling the battery does nothing. Last time it just fixed itself, now nothing.
Worried I'll have to take mine back.

How did that 'fixing itself' happened to you if i may ask? And how long did it last?

Your tablet has gone into sleep mode to protect the battery from further damage due to its low level of charge. What you're seeing is by design, as complete discharge of a lithium based battery is bad for it. You should never, ever, let it sit dead for a couple days. If you do discharge it to the point of shutdown again, immediately put some sort of charge on it, as waiting to long will cause the battery's protection circuit to fail completely. Best practice is to not let your device go to the point of shutdown, but rather to plug it in when not in use. Your battery will have a longer lifespan.
Plug your N7 into the charger and immediately press power and volume down to get into the bootloader. Once there, use the volume key to scroll to Power Off Device and then press the power button. After it powers off, unplug it and then plug it back in. It should then charge normally.

You seem not to have read my posts at all. When it happened, the battery was about 45-50% and it was plugged into the laptop's usb port. It suddenly rebooted and there was no more picture, just the backlight - and it lasted for like 2-3 hours (maybe even longer)! Can a completely discharged battery power the backlight for this long? After it turned off at last, i put it on charge and i've tried the power+volume method and it didn't do anything (btw. i already wrote about it)... then i let it charge for like 5-6 hours and it didn't change anything except for the fact, that the battery was evidently charged, because the backlight again lasted for few hours.

wujekandrzej said:
You seem not to have read my posts at all. When it happened, the battery was about 45-50% and it was plugged into the laptop's usb port. It suddenly rebooted and there was no more picture, just the backlight - and it lasted for like 2-3 hours (maybe even longer)! Can a completely discharged battery power the backlight for this long? After it turned off at last, i put it on charge and i've tried the power+volume method and it didn't do anything (btw. i already wrote about it)... then i let it charge for like 5-6 hours and it didn't change anything except for the fact, that the battery was evidently charged, because the backlight again lasted for few hours.
Click to expand...
Click to collapse
Actually, I was addressing the OP without realizing that this was a zombie thread.
To answer your question though... yes, when in sleep mode the battery can still turn on the backlight and keep it powered for some time due to the low power requirement of a black screen. Many users that have found themselves in sleep mode actually have their tablets enter into a prolonged cycle of bootloops. From the sounds of it, your device seems to have, for reasons unknown, put itself to sleep.
Anyway, I digress... I know you've stated you've tried various combinations of the power and volume keys. Have you attempted holding all three buttons for approximately 30-40 seconds while the tablet is plugged in? If it that will force it into the bootloader, you can follow the steps that I posted to get it up and running again. If not, then it seems your best available option is to seek an RMA from ASUS. Given your speaker issue, I'd send it back regardless- you shouldn't be expected to deal with battery and speaker issues after only five days.

najaboy said:
Actually, I was addressing the OP without realizing that this was a zombie thread.
Click to expand...
Click to collapse
Ok, then i'm sorry for few harsh words
najaboy said:
Anyway, I digress... I know you've stated you've tried various combinations of the power and volume keys. Have you attempted holding all three buttons for approximately 30-40 seconds while the tablet is plugged in?
Click to expand...
Click to collapse
Yep. Many times. And even longer than a minute.
Anyway, I'm going to contact their crappy support. Thanks everyone for trying to help.

[Q] HELP!!!! n10 died and now wont turn on

Ok my n10 is rooted and romed with CARBON rom, no problems nothing, but today I had an email come in I looked at it set It down left the screen on a second later it just died. so I plugged it in back on it comes. later same thing almost dead checked new email, set it down screen on then death.....plugged it in again, now nothing except a flashing battery charging symbol. been charging for 10 min. tried power, power volume down, nothing....got a different cable...nothing.....my computer wont pick it up either. what do I do?????
PLEASE HELP!!!

I just had this same problem with mine; because of the strange battery issue where my battery would read 90% when it was actually empty and slow charging once it was plugged in... The resolution for me was to plug it into the charger for 5 minutes and not touch it and then try a power on.

bigdogjt said:
I just had this same problem with mine; because of the strange battery issue where my battery would read 90% when it was actually empty and slow charging once it was plugged in... The resolution for me was to plug it into the charger for 5 minutes and not touch it and then try a power on.
Click to expand...
Click to collapse
Thanks Ill give it a go!!

Plug it in to the wall charger, not a computer. Let it sit for 30 minutes and then hold all buttons down at the same time. This should let the tablet boot now and will bring you into fastboot mode. It defaults to "Start" so just hit the power button and the tablet will boot like normal. Once you verify the tablet will boot fine, shut it down and leave it plugged into the wall charger until the tablet is charged all the way.
Dont know if it is a coincidence or not but this is the 3rd time I have heard the same story and all people were using the Carbon ROM.

Thanks guys for the feedback, definitely will be switching roms and buy the pogo charger!
Sent from my Nexus 10 using xda app-developers app

S4 i9500 dead without reason

Dad's S4 i9500 suddenly died.
Won't turn on at all. No recovery mode, nothing.
No damage, phone is immaculate.
Was not dropped, nothing.
Phone will not charge and screen that shows charge when charging shows nothing.
Any ideas, anyone?

kez3 said:
Dad's S4 i9500 suddenly died.
Won't turn on at all. No recovery mode, nothing.
No damage, phone is immaculate.
Was not dropped, nothing.
Phone will not charge and screen that shows charge when charging shows nothing.
Any ideas, anyone?
Click to expand...
Click to collapse
Double check your power supply and your usb cable. Probably the battery is totally empty and will not been charged...

I keep a few spare batteries on me that are always fully charged. We have tried a couple of those in Dad's phone, then put them in my phone to check they had charge. They had 100% charge.
The phone was still 100% dead with the 100% charge batteries in them.
I have replaced the charging port ribbon last night in case this was causing a short.
The new ribbon made no difference; still 100% dead. Nothing at all. No sign of life at all.
I'm thinking the on/off button or the power IC.
Of course it may be something else.
Your thoughts?
Thanks

It can be the power button has gone faulty it happened to me before try smacking the power button couple of times to see if it makes any difference i pushed mine against a desk a couple of times and it worked after that i installed a shake lock app so i don't need to press the power button anymore unless i need to turn on/off the device.

#Runn3r said:
It can be the power button has gone faulty it happened to me before try smacking the power button couple of times to see if it makes any difference i pushed mine against a desk a couple of times and it worked after that i installed a shake lock app so i don't need to press the power button anymore unless i need to turn on/off the device.
Click to expand...
Click to collapse
I put a ohm meter across the on/ off switch this evening.
I get infinite resistance when it is not pressed, and finite/ no resistance when button is pushed.
So the switch is working perfectly and it's definitely not the on/off switch.
Any other ideas?

guess your motherboard is x_x then

Yes seems to be the board.
What's the best way to work out what's wrong with it/ get it fixed.
Anyone know the most likely cause/ who does, or how to do such trouble shooting analysis.