I wanted to ask a question, about 8 days ago, exactly on Friday May 20 we began to experience strange behavior on the HTC Touch Pro2, it happens that I know many people who use this phone. This began to exhibit the following behaviors, it was the black screen you wanted to turn it on and this did not respond, if only drew the pencil side turned on the lights below, sometimes the keyboard was lit and warmed while the battery is down quickly. When I made a phone is calling out the screen lit and was the only way to do this reaction without reset or remove the battery, this happened at all times was very often the problem that was totally desperate.
We started testing the chip change but that I kept telephony, as disconnected from the data network so that only the voice signal operation, there no longer had the problem, to reach the conclusion that what generated this was the Gmail mail account that was configured on the phone, to remove this did not do this behavior on the HTC.
I wonder if any of you also saw this problem and if that will have been really will know what the phone to naught.
Already very grateful.
Related
I got attention twice
My Atom's screen was vibrating...
I was looking to the today screen and suddenly screen vibrated (not phone or device vibration, only today display was vibrating)
I was able to read the text on the today screen (for example date and hour) but they were like shadowed and moving, shivering...
I hardreset at first time, but repeated after hardreset once...
Anyone has same problem?
Any commend?
both my girlfriend and i have atoms. mine is fine but hers has the issue you describe.
the screen appears to vibrate and then after a bit it's finished and all is fine and dandy again. it does not appear to affect the ability to use the phone. she has also had the situation where the screen just fades out and a soft reset is required to fix it.
i imagine it is a hardware fault but i don't want to tell her to take it back for a service/warranty claim as she had huge issues with her previous phone and knowing how crap O2 service is in australia i would hate to see her without her phone for 2 or 3 months. she uses daily and it would be impossible to be without it for even a week.
at the moment we are living with the issue. if it really fails then i guess we will have to do the warranty thing and she uses mine.
the upshot is...this vibrating is not a one off thing. we have it as well. it will continue to happen on your phone. if you do get it checked and fixed with O2 can you post your results here (especially time taken for O2 to deal with it) so we can see how to deal with this ourselves.
I have a Sprint Touch [Vogue]. It has served me very well up until recently.
One day, I was using my phone normally when the battery died. No big deal right?
Well, I charge my phone and reboot it. For some reason, Windows is EXTREMELY slow and unresponsive. I figure that something vital had been corrupted by the battery's death, and that it was nothing that a hard reset couldn't fix.
I performed a hard reset.
I let the utilities for the first boot run to customize the phone. Everything seemed pretty much normal. I configured my settings, re-added my contacts, etc. Then I turned the screen off [with the power button].
I turn it back on later to do something. I touch the screen. It immediately and accurately detects the touch's location, but it continues detecting a touch. For 20-30 seconds, after the input has stopped.
It was strange, so I soft reset the device. It booted, with the same problem. So I performed another hard reset. I did some configuration [the response acting normal at this point], and then turned the screen off. Turning it back on brought the same problem back.
This problem still exists on my phone, even after numerous hard resets and even ROM flashes.
A better description of the problem: When the device is first turned back on [meaning brought out of standby], its touch response is messed up. It will immediately and accurately detect any touch input, but it will continue to detect the input for up to 30 seconds AFTER it has been released, as if you were holding it the whole time.
WHY is this???? My phone is almost unusable because of this!!!! I can still place/ receive calls, using the navigation buttons and the red and green buttons. But the touch response is screwed!
Can someone please shed some light on this problem I'm having?
Phone specs: Windows Mobile 6.1, HTC / Sprint customized. Minimal third party software is currently installed.
[I've already determined that third party software is not the problem, because i haven't installed any!]
Possible solution
Hi,
today I experienced something similar to your description - no touch response when I tried to pickup a call. The strange thing is that last night everything was working and no settings were modified nor programs were added/removed. The screen suddenly 'died'. At the moment I am using it through a program MyMobiler which brings the mobile display to the PC and I can use the mouse to control the phone (it is like VNC for the phone screen, the phone is connected with ActiveSync).
This is temporary solution untill I finish my backups of files, programs, settings. I didnot performed hard reset yet, hope this will solve my problem
In the following link there is a 'magical' solution - to remove the screen protector:
http://www.htcwiki.com/thread/1112981/LCD+or+Touch+screen+not+working
P.S. I had removed the screen protector and voilá - the screen is now touch responsive. The root cause of the problem obviously is the dust between the screen and the protector which results in constant screen pressing - and as a result no accepting my finger presses.
I hope this will work for you and others with similar problem.
I had a similar experience with an old Vogue.....In my case, there was no battery death precursor, but it just started acting up. Not too long thereafter, I noticed the screen/digitizer was forming what looked like an air bubble between the digitizer and the LCD on one place of the screen. The screen was becoming defective. I eventually had to buy another Vogue from a friend who didn't have a clue of the 6900's potential, and didn't want his anymore, so I got it cheap.
Sounds like your screen/digitizer may be on it's last leg.
This is my first post, so i want to say hello
sorry for my english, it isn't perfect but i hope you'll understand me.
I have strange screen problem. It has been staterd several days ago.
During normal usage (typing, surfing and etc) screen in my phone suddenly gets dark, but when i look on the screen in place where is strong light(for example near lamp) i can see that all stuff is still on the screen. It seems that this is the under screen LED problem.
Problem appears totally randomly, sometimes a few hours everything is ok, and after that screen suddenly gets dark, when i type red button two times(lock and unlock) the LED's are lighting,but only for two, three secounds after that screen is dark again. When i leave phone, after several minutes the screen turn on automatically.I tried several roms, old and new radio, problem still exist.I guess this is HW problem, but i just want to make sure before i take the phone to the service.am I right?
About a week ago I suddenly started having some issues with the touch response on my HD2, but only when doing certain tasks. Whenever I try to shut down the phone, I press the power button and then the menu pops up giving me a few different options, but the screen is completely unresponsive to anything I touch. Also, the slide to unlock doesn't operate about half the time, so I'm constantly hitting the lock button & trying again. I haven't had any issues with touch while doing any other tasks. I've also tried several different ROMs, including going back to the stock ROM. I've read about several devices with bad digitizers, but this seems to be more specific than that. Any suggestions would be appreciated.
My brother's phone had the exact same issue. We both got our HD2's on the same day in May as part of the Buy One Get One Free deal. Since then, he has had numerous freezing issues with his phone. My phone on the other hand, seldomly suffered from those issues. A week or so ago he told me that he couldn't unlock his phone sometimes, and that he had to keep cycling the screen on and off to finally make the screen respond to touch input. So, after playing with it for a few minutes I noticed the screen became completely unresponsive when attempting to power off the phone. After messing with it for a while, the screen would not respond on any screen at all. So, I called T-Mobile today, and within 5 minutes they offered to send out a Warranty Replacement. Absolutely no hassle at all.
Thanks for the reply. I guess I should give that a try.
what's up ???
is it general problem ???????
my device will arrive next week so will it have the same problem
so depressed ... it is very nice device to have but a screen problem make it realy bad .....
I really like my LG E900 phone. I bought it for AT&T in the USA unlocked on Amazon. Installed Mango recently with all the firmware upodates and until today been having a lot of fun with my phone!
All of a sudden today, the touch screen seems un-responsive. The touch screen works intermitently. It starts to work then stops again. I have tried resetting the phone (have to pull battery). I wasn't doing anything when I this happended. I recently installed Tango and Livestrong mobile app, otherwise phone was flawless.
1. Is my touch screen broken?
2. Does anyone have a clue. I thought maybe the phone is running apps in backround but I can't seem to find the problem. The battery seems to drain also.
3. The phone does become operation for minutes at a time but then goes bad.
I wanted to add that the screen is also very slow at first then starts to respond normally. Almost seems to something happening in the backround. As of now, the screen is still not responding. If I continue to play with the screen, sometimes the screen starts to respond, but slowly.
thanks for help!!
In your position, I would try to:
1. Use the guaranty (if it's still active) and take it to a local service
2. Flash a different rom/firmware with all the latest updates inside and see what happens.
3. Buy a new e900...they cost less than ever nowadays...(almost 180€-190€ without a contract...)
You have got to be kidding me, the exact same thing is happening to me, and for 2 days now. I'm unbranded (I believe) on Vodafone Spain. The entire phone has become unresponsive. Drops nearly every call, has rebooted about 50 times in the last 24h.
fUnny thing is, it doesn't ever reboot when I'm actively using it, just during lock screen.
cOuld you further develop your symptoms just in case we have the same issue? Thnx
Sent from my LG-E900 using XDA Windows Phone 7 App
More Detail about the LG E900 WP7 Lock Screen issue
OK. SO here are the symptoms-
- Whenever I enter the lock screen, the touch is screen does not respond. TO be clear the touch screen senses I am touching the screen but the lock screen doesn't move when swipe.
Ater some research you can find the SAME EXACT error on HTC Surrround Samsung Focus. here's the youtube video. exactly as it appears except time to unlock takes about 2:30 (2 minutes 30 seconds) on my LG
http://www.youtube.com/watch?v=t3QABdcTINc
So here is what happens and what I do
1. Again entering the lock screen, and attempting to unlock the touch doesn't reposnd to any swipes.
2. You continue to swipe and occasionaly hit the physical buttons. This keeps the lock screen on. You have to keep swiping for about 2:30. After 2:30, the touch screen just seems to respond.
3. After the touch screen responds. Nothing out of the ordinary. When I tried using IE, it seemed that IE didn't work as well. Pinch to zoom, swipes not as good. Also portions of the screen are not as responsive.
So maybe start looking for a replacement.
I've tried
- restoring previous OS and files. No change.
- Hard and factory reset. No change.
- changing the brightness setting (AUTO, low) no change
The only thing that I haven't done is upgrade/downgrade the firmware. I think that may help but not clear on what to do.
Are you using the correct charger?
I have an HP Touchpad that has a high output microUSB charger for rapid charging of the Touchpad's battery. Although it hasn't (yet?) given my e900h any troubles, I did read at least one report of a guy's Samsung phone reacting poorly with symptoms similar to yours after using the Touchpad's higher output charger.
I am using a third party USB charger. Not a high power one, but an inexpensive one from monoprice. Ok, I will try.
Sent from my LG-E900 using XDA Windows Phone 7 App
Some people have reported errors and crazy system behavior when using third party chargers...
Still no luck. Using stock charger now. Will wait to see if any improvements. Thanks everyone.
Sent from my LG-E900 using XDA Windows Phone 7 App
Muvolt said:
Some people have reported errors and crazy system behavior when using third party chargers...
Click to expand...
Click to collapse
I was one of them. This behaviour would occur with the charger connected.
I get the feeling the problem the OP and I are facing is also related to chargers, but no longer when they are connected. Charging makes no difference for me, the phone is still reacting very strange.
More Info on failiong touch screen
So
Here are more precise deets
- Whenever the backlight is turned off, the touch screen becomes non-responsive
- The touch screen notices touch but not swiping.
- in order to get the touch screen to respond you must continue touch the screen for 00:02:30 (2 minutes, 3 sec).
- the touch screen will usuallly start to respond to swipes but only a single axis (e.g. vertical or horizontal)
- after 2:30 the touch screen responds like everything is ok.
- the goal is to make sure the screen backlight stays on until the for 2:30. In some lock screen cases, you can issue a voice command, camera etc which effectly keeps the phone one (i.e backlight on) for longer without having to continuously touch.
- issues came after tangoi install and livestrong install.
- wonder if tango did something to lock screen
- also tried changing lock screen wallpaper - no changes
- when installing microsoft insider app, I tried using the wallpapers, but the apps crashes. Changing wall paper using default app works
- using default charger no changes
- received the latest update (fixed voicemail and outlook issues) - no change
I haven't been able to retore/flash NODO. That is probably what I need to do.
same problem here, new phone, original recharger and touchscreen of my optimus goes sometimes frenzy...the frequency of strange behavior raises when I fully recharge battery
i found a video on youtube, but yet i cannot send urls, because i'm new user here, u can find it if u search "problema telefono"
any1 have some solution, pls? or did u try to send the phone back to LG service?