[Q] [i9000] Kies Firmware up-date - Galaxy S I9000 General

A few weeks ago I updated my firmware to froyo via Kies, which worked, no data loss, so great.
Today Kies offered the latest firmware, so I agreed. Selected the back up options and continued. A window popped up to say backup failed, but the firmware upgrade continued with no option to stop it. This also failed and left my phone unusable. Kies firmware recovery didn't work either. I got my phone back working with Oden3 and I9000XWJV1 firmware. So now I'm running v2.3.2. Unfortunately because the backup failed I lost all my account details, contacts and apps.
The main reason for upgrading was I wanted to use a SIP account and my friends Nexus running Gingerbread had this option, but my i9000 still does not.
To get the SIP account option, will I need to root the phone and install a custom firmware? Or are there any apps which will let me use my SIP account on the i9000.

ecotack said:
A few weeks ago I updated my firmware to froyo via Kies, which worked, no data loss, so great.
Today Kies offered the latest firmware, so I agreed. Selected the back up options and continued. A window popped up to say backup failed, but the firmware upgrade continued with no option to stop it. This also failed and left my phone unusable. Kies firmware recovery didn't work either. I got my phone back working with Oden3 and I9000XWJV1 firmware. So now I'm running v2.3.2. Unfortunately because the backup failed I lost all my account details, contacts and apps.
The main reason for upgrading was I wanted to use a SIP account and my friends Nexus running Gingerbread had this option, but my i9000 still does not.
To get the SIP account option, will I need to root the phone and install a custom firmware? Or are there any apps which will let me use my SIP account on the i9000.
Click to expand...
Click to collapse
I'm not surprised that after 7 hours no one has bothered to reply
1) Kies offers a firmware upgrade recovery option from the pull-down menu - its happened to me...it works
2) Why did you install JV1 via Odin? - its a GB beta release and is notoriously flakey...I can't imagine a worse option. You need to use any of the stable 2.3.3 firmwares, the latest being JVO and available from Samfirmware.com
3) Your account details are pretty easy to enter aren't they? Losing your contacts is dumb....the whole point of this technology is that you sync to your gmail account so you never need to worry about trashing your phone or losing it...just log on to another and away you go.
Sorry to sound harsh mate but your post is just a lesson to anyone else who doesn't follow some common sense rules.
Fortunately you haven't bricked your phone....recommend you do (2) above, then do some reading on here about backing up, how to use your google account properly, not saving contacts on your phone .....and generally getting the most out of your £350 piece of kit

Thanks for the reply. I installed that firmware from a quick Google (I was at work when Kies messed up my phone and very busy). I just popped over to SamFirmware and downloaded the latest firmware (XXJVO), which Odin3 installed without loosing my apps, etc (just a few settings as you would expect). All appears well, for now.
Spent some time Googling last night and I found CSipSimple, which works nicely with my SIP account.
Still Not sure why my contacts where not saved to the google account, it had 5 of them. Also loosing all my apps meant I could take a look at alternatives, which proved fruitful. Contacts now saved to my SD, but can't find a way of backing up my apps unless I root the phone...I think I'll give that a miss.

Related

A Couple of Questions

hello guys,
here's a list of questions I have compiled which were bothering me since i bought my SGS, hope you take your time and answer these:
What is "root"-ing. How different is it from flashing a firmware on motherboard and installing an OS on to a hard drive?
Does rooting an android device kill its warranty?
Which way is the best and reliable way to root my SGS?
How do I bring back my SGS to Factory state after I root my phone?
Is there a way that I can download the AOSP off the android site and install it on my phone.
I'm with O2 (UK) and I'm required to send blank text to a number. My SGS doesnt allow me to send blank texts. How do I send blank texts? :/
How do I integrate my contacts with the ones from Facebook/Google, when I dont want all the contacts from other sources to be shown in my contacts?
regards,
emc
Quick answers:
1. Root = full control of os ( linux superuser capability) it has nothing to do with flashing firmwares
2. YES
3. search the forum or google for Galaxy s rooting (very easy 10 min max)
4. firmware reflash or
*#*#7780#*#*
This code can be used for a factory data reset. It'll remove following things:
Google account settings stored in your phone
System and application data and settings
Downloaded
5. no. that is vanilla android with no drivers. look for vanilla custom rom for SGS on forum
6. I work for a carrier in Romania so i know : IT DOESN'T MATTER IS YOU PUT TEXT IN IT (just put a letter in it and send)
7.CONTACTS->Menu-> Display options
Hope it helps. Good luck.
thanks, your answers were helpful, but raised a few more question now.
if rooting has nothing to do with flashing firmwares, why does one have to reflash fimware to return to factory state? (can you explain technically?)
I still need to figure out how to setup friends in contacts, I've already enabled contacts from facebook/google.. What I wanted to know is how do I filter people from the list so that I can see only selected of them in my contacts and not all?
-----------------------------------
edit:
just saw that my Kies asked me to upgrade to JM1. should I do it?
If I do it will *#*#7780#*#* bring my phone back to JF3 (default)? or will it bring to JM1
emclondon said:
if rooting has nothing to do with flashing firmwares, why does one have to reflash fimware to return to factory state?
Click to expand...
Click to collapse
You don't HAVE to reflash the firmware technically, rooting basically just overwrites a few files (generally, the kernel). Technically, it should be possible to simply revert the files to unroot the phone. But the only reason you would probably want to unroot anyway is to send the phone in for service, and first thing they'll do is reflash your phone with a firmware which is known to work anyway.. So you might as well.
In regards to the warranty status after rooting, it's actually a grey area as to whether it affects the warranty. If you flash with the I9000M rom, yes, Samsung probably wont be impressed. It is always better to reflash with clean firmware before returning it to service, but unless there is evidence that rooting messed up the hardware on your phone, it's probably unlikely they would reject warranty. But better to be safe.
I don't think Samsung encrypted the bootloader sequence, and had they been concerned, they would have probably disabled USB debugging within the firmware.
ok thanks ^_^
now a few more questions:
whats a clockworkmod recovery?
whats a samset?
whats an odin?
do you suggest me to upgrade my firmware?
how do i backup my current firmware?
If it ain't broke, don't fix it is my moto . Do you experience any problems with your handset ? Like lags , lockups or anything of that sort? If you don't, then I think its better if you leave it as it is. Just apply the lagFix if you want to, but I see no reason to flash your phone to a different version right now.
I have flashed many phones before (where it was much riskier than Galaxy flashing) But I still didn't flash my Galaxy S , because I simply dont see the need to change to another 2.1. I'm waiting for Samsung to release official froyo 2.2. I suggest you wait for that too.
my phone lags a lot
I share phonix view and motto. If you do experience problems post symptoms before doing something like reflash or factory reset.
Sent from my GT-I9000 using XDA App
Lag can be easely fixed with a patch. You get root and lag patch in one pack. Will try to post a link.
http://***forum.xda-developers.com/showpost.php?p=7587405&postcount=417
Delete the 3 stars in front of forum
Sent from my GT-I9000 using XDA App
emclondon said:
just saw that my Kies asked me to upgrade to JM1. should I do it?
If I do it will *#*#7780#*#* bring my phone back to JF3 (default)? or will it bring to JM1
Click to expand...
Click to collapse
updgraded my phone and did a factory reset, phone DOES NOT GOES BACK TO JF3!
just for your info
that's because u upgraded/flashed a complete new rom which replaced the old one there for factory reset will give u the latest firmware/upgrade that u have installed.

Galaxy Tab 10.1 LE (Google I/O) Android 3.1 update is out!

Thanks to Samsung for the prompt update! Thanks to Google for the free tablet!
To update, just go to Settings->About Tablet->Software Update->Check for Updates.
If you don't have a Samsung account, you will have to create one. I'm in the US, but there wasn't a choice for that so I chose UK and it worked just fine.
It will download the update and reboot to install it. The download is pretty quick, but the update takes quite a while to apply. Once it gets to about 73% complete or so, the update inches along very slowly. So just be patient.
After the update, the lock screen background is different but all my settings were preserved.
About tablet (after upgrade):
Android version: 3.1
Kernel: 2.6.36.3
Build: HMJ37.UEKF3 P7510UEKF3
EDIT:
- The upgrade does not make you loose root access. This tablet really is a dream for developers.
- I don't see any evidence of any TouchWiz components anywhere. It still appears to be stock.
- Since this is a WiFi tablet, there's still no access to the Android Video Store (plus I'm rooted). Supposedly that is only enabled on 3G tablets for some reason. Oh well, who cares.
Have fun!
Hi, has it got the awful touchwiz built in or is it still "vanilla" android?
My thanks, like you, to samsung for the update and the tab
I have rooted my IO tab and froze some of the samsung system apps with titanium backup. I'm hesitant to update until I get some more information.
I don't think if touchwiz is ready yet. It will be updated later...
Does this break root or CW recovery? Or can you boot into fastboot after the update?
tau_ said:
I have rooted my IO tab and froze some of the samsung system apps with titanium backup. I'm hesitant to update until I get some more information.
Click to expand...
Click to collapse
Same here, rooted, apps frozen with TB.... not at all worried at the quality of 3.1 update versus 3.0.1 delivered on the tab at IO but would have to fall on my ceremonial sword if I updated and ruined a lovely piece of kit by subjecting it to touchwiz... More than my honour could handle
No disrespect but not interested in comments repeating ill informed speculation from" uninformed" blogs, just want a straight answer, so if you are still online ageitgey can you tell us yes or no as regards TW - thanks
Thanks a ton!
Downloading as we speak.
There is no sign of TouchWiz in 3.1. It looks completely the same as before, except minor differences (new lock screen background, slightly different wifi icon, etc).
Root was preserved after my upgrade. RootExplorer still works fine and was granted root permissions.
I didn't have Titanium installed, so I can't comment on that. But I doubt there would be an issue.
anybody else having issues updating?
I am getting
"Failed to update firmware. Try again useing PC software (Kies) or visit a Samsung service centre."
not really sure what to do from here.
Concur, no sign of touchwiz, root preserved, titanium works fine. Bizarrely background color of text box when writing this has changed from white to blue and font is dark blue. Apps seem to work ok.
Well report other changes as and when found
onovich, you are not alone. I get the same thing.
onovich said:
anybody else having issues updating?
I am getting
"Failed to update firmware. Try again useing PC software (Kies) or visit a Samsung service centre."
not really sure what to do from here.
Click to expand...
Click to collapse
Maybe try what it says and try kies ( latest version of course and make sure you have installed latest drivers for the tab in kies- tools menu-" install driver")
stinky73 said:
Maybe try what it says and try kies ( latest version of course and make sure you have installed latest drivers for the tab in kies- tools menu-" install driver")
Click to expand...
Click to collapse
I did, it doesn't connect via kies. It just spins saying connecting. although windows has no problem recognizing it.
oh thank god, ive been checking everyday for a month
any ideas on how to get the android video store working
any official change log
is usb host mode enabled
mine says the same thing are you rooted with clockwork as your recovery?
onovich said:
I did, it doesn't connect via kies. It just spins saying connecting. although windows has no problem recognizing it.
Click to expand...
Click to collapse
Kies says that "This version of the device cannot be updated".
OTA update doesn't work because I've rooted the ROM and installed busybox.
Probably after reverting to stock ROM via Odin OTA update will work?
Updated here, not too many changes noticeable to the end user. Wonder about USB Host - I suppose we need an adapter of some kind because of Samsung's proprietary 30pin port?
so whats the official word on updating
will it work if you are rooted , or unlocked bootloader, or both

Question in wrong place

hello,
my wife has an open lt15i, not branded and rooted with the latest official firmware. since about 2 weeks she is not able to call 2 numbers. unfortunately these numbers are quite important - they are from our 2 children. when she tries to call these 2 numbers she only hears a short snap or signal noise and that´s it.
as i have no clue where this comes from and ics is still a few weeks ahead i want to go back to the last firmware (.42). unfortunately i didn´t found if i loose everything when i use the flashtool to flash the last firmware.
so is it possible to flash .42 over .62 and keep all settings (contacts, call logs, sms, apps, settings, etc?)?
sorry if this is already asked and answered somewhere here, i read a lot - but didn´t found it.
thank´s a lot for your help!
brgds Deas
Sounds like you git the two numbers blockd on the phone
Try factory-reset, you will loose all data (settings etc. and not contacts)
From my sexy LT15i
Hi,
Yes, you can flash .42 baseband using flashtools
Just remember to make a backup before that.
BTW, as "TheHaso" mentioned, try factory reset first.
she didn´t allowed me to do it this weekend. she uses this phone also for her shop so i really understand her...
what i did so far is to ckeck if there are any numbers blocked on the phone - nothing that i could find. then i installed mybackup because this is the only one i found that does not need a rooted phone and did a complete backup to the local sd. so at least i have a backup of the data now.
i´ll try the factory reset hopefully tomorrow evening if i am allowed. supid question, but if that does not change anything, is the backup with mybackup enough to restore the phone to the exact state as it is now?
and about the downgrade to .42 - i read in the ics thread that you can selectively choose what to flash. if i remove data - will this work? or do i need to restore the mybackup after the downgrade?
sorry for all these questions, but i don´t want to play russian roulette with my wifes phone data...
thank´s a lot for your help!
brgds Deas
1. I havent tried mybackup, but I think in trial mode, you might have some problems restoring your data in ICS! but should work on the same firmware.
2. As far as I'm concerned, selective installation was devised in order to make the released ICS work with flashtools and now it can be done with new flashtools v7 just in one step.
I reckon It won't be a good idea not to wipe user data while flashing ICS.
i had now time to play with the phone. and it is still working!
i was short before doing a factory reset, but then i had the idea to put the sim in another phone - surprise - i am still not able to call these 2 numbers! so it must be something provider related. will call them tomorrow...
then i did a downgrade with flashtool to .42 and i unchecked user data. the downgrade worked fine, everything is still there. and now i have a rooted arc!
thank´s a lot for your help!
brgds Andreas
we decided to change provider - now everything is working again. my wife can call all numbers!
i decided to upgrade the rooted phone again to the latest firmware, but i think i don´t did it right...
actually i wanted to do it on the phone, but the updater just said that there was an error and i should try it again. then i decided to do the upgrade via pc companion. it worked, but now i have a unrooted phone...
first question: what was my failure?
second question: when in a few weeks the official ics will be released - can i root my phone after the upgrade? or is this not possible with ics? basically i want to stay with the original firmware and just remove the bloatware.
thank´s a lot for your help!
brgds Andreas

Error 0000 (Processing Failed) Stuck on Samsung Account Screen

Hello! My Galaxy Note 3 Exynos SM-N900 is now officialy a brick, so I guess this thread will help others to not do the same as I did. Here I go:
As you guys know, Exynos version of the Galaxy Note 3 doesn't have a lot of custom roms, so, I get tired of waiting for the kitkat update, donwloaded the Crisktelo rom 4.4.2, and flash it. Nothing wrong. The problem get with the camera, it works but takes so poor quality photos.
I tried to get back to stock, I get the Panama's TBA 4.4.2 stock firmware from Sammobile, because I am from Costa Rica and my Sammy is unlocked carrier free. Flashed as usual using Odin but the phone was the same no data was deleted, just the firmware changed. I wanted to get full wype to start again, backup everything and make factory reset using the menu on the phone. I totally forgot that the security option using Samsung Account to prevent theft was enabled. So I get to the screen of Samsung Account and get the ERR_0000 (Processing Failed) when I put my email and password for my Sammy Account. Aparently there is no way no get my phone back, this error is very weird in forums to happens and tried everything, from changing my password, by unsuscribing my account and enable it again. Flash the stock firmware several times, and as you know I can get the warranty because of the Know counter.
So maybe some of you are thinking to use that security feature, I guess if you use custom roms is a bad idea, but if you use stock there is no problem, even if your phone gets stolen, neither the thief or you can get it work again.
PS: I know ther is a thread similar to this one, but the difference is I KNOW my password and user, and this error is in the equation. So maybe I can get help or get help to others. Either way, I'm looking for a new phone, HTC One or LG G2?
As u can see Processing Error means -> wrong email/account has been entered.
Please use the correct account fro N900 otherwise u need to perfrom EFS clear
Also, can you check REACTIVATION LOCK in download mode and post result.
That is surely an expensive lesson. I guess Samsung Service Center can help you out providing that u can bring prove of purchase and be prepared for some financial charges as this kind of thing is surely out of warranty.
exprxp said:
As u can see Processing Error means -> wrong email/account has been entered.
Please use the correct account fro N900 otherwise u need to perfrom EFS clear
Also, can you check REACTIVATION LOCK in download mode and post result.
Click to expand...
Click to collapse
I read the whole thread but apparently is not available for end users just for Samsung Support... I think that is the solution but I can`t do it. But thanks!
nlatifolia said:
That is surely an expensive lesson. I guess Samsung Service Center can help you out providing that u can bring prove of purchase and be prepared for some financial charges as this kind of thing is surely out of warranty.
Click to expand...
Click to collapse
Indeed. My note 3 is just 3 months old, I have the invoice, I will send the phone this saturday to them, if they charge me more than $200 to do that I will let the phone as a loss and buy a new one. I'll update this thread.
JosHeron said:
Indeed. My note 3 is just 3 months old, I have the invoice, I will send the phone this saturday to them, if they charge me more than $200 to do that I will let the phone as a loss and buy a new one. I'll update this thread.
Click to expand...
Click to collapse
Noone will charge you.
JosHeron said:
Hello! My Galaxy Note 3 Exynos SM-N900 is now officialy a brick, so I guess this thread will help others to not do the same as I did. Here I go:
As you guys know, Exynos version of the Galaxy Note 3 doesn't have a lot of custom roms, so, I get tired of waiting for the kitkat update, donwloaded the Crisktelo rom 4.4.2, and flash it. Nothing wrong. The problem get with the camera, it works but takes so poor quality photos.
I tried to get back to stock, I get the Panama's TBA 4.4.2 stock firmware from Sammobile, because I am from Costa Rica and my Sammy is unlocked carrier free. Flashed as usual using Odin but the phone was the same no data was deleted, just the firmware changed. I wanted to get full wype to start again, backup everything and make factory reset using the menu on the phone. I totally forgot that the security option using Samsung Account to prevent theft was enabled. So I get to the screen of Samsung Account and get the ERR_0000 (Processing Failed) when I put my email and password for my Sammy Account. Aparently there is no way no get my phone back, this error is very weird in forums to happens and tried everything, from changing my password, by unsuscribing my account and enable it again. Flash the stock firmware several times, and as you know I can get the warranty because of the Know counter.
So maybe some of you are thinking to use that security feature, I guess if you use custom roms is a bad idea, but if you use stock there is no problem, even if your phone gets stolen, neither the thief or you can get it work again.
PS: I know ther is a thread similar to this one, but the difference is I KNOW my password and user, and this error is in the equation. So maybe I can get help or get help to others. Either way, I'm looking for a new phone, HTC One or LG G2?
Click to expand...
Click to collapse
You're not alone here, and I can tell you that this problem has absolutely nothing to do with the fact that you're using a custom rom, because my phone is on the stock 4.4 rom, and has never been rooted, wiped (until now), or tampered with.
This is not an "Expensive lesson," or a mistake on your part.
This is a broken feature of the note 3 device, and I have been on and off the phone with samsung all day.
So far there is nothing they can do from their end. And for those of you who are wondering, yes, you can log into your samsung account from your PC or whatever, but the activation lock will not let you in. I'm still working on resolving this issue. I think it's a problem with Samsung's login gateway to be honest. I experienced this last night at 10pm, and so far it hasn't been fixed.
So far I have this:
10pm - 7am EST: "Processing Failed.(ERR_0000)"
7am - 9am EST: "Unfortunately Samsung Login has stopped."
10am - 2pm EST: Processing failed
Between not letting me in and crashing, everything else has been pretty useless. Don't waste any more time formatting or wiping.
I CAN tell you that the minute I get back into the phone, I'm returning it to stock and putting it up for sale.
zer0xp said:
You're not alone here, and I can tell you that this problem has absolutely nothing to do with the fact that you're using a custom rom, because my phone is on the stock 4.4 rom, and has never been rooted, wiped (until now), or tampered with.
This is not an "Expensive lesson," or a mistake on your part.
This is a broken feature of the note 3 device, and I have been on and off the phone with samsung all day.
So far there is nothing they can do from their end. And for those of you who are wondering, yes, you can log into your samsung account from your PC or whatever, but the activation lock will not let you in. I'm still working on resolving this issue. I think it's a problem with Samsung's login gateway to be honest. I experienced this last night at 10pm, and so far it hasn't been fixed.
So far I have this:
10pm - 7am EST: "Processing Failed.(ERR_0000)"
7am - 9am EST: "Unfortunately Samsung Login has stopped."
10am - 2pm EST: Processing failed
Between not letting me in and crashing, everything else has been pretty useless. Don't waste any more time formatting or wiping.
I CAN tell you that the minute I get back into the phone, I'm returning it to stock and putting it up for sale.
Click to expand...
Click to collapse
Thanks! I try to spread this info to as many people as I can, Google+, Twitter, Facebook... People need to know that Samsung is doing this, and I know that this "feature" is not well implemented, I will go to the store and try to get a replacement. If Samsung is keeping this Knox and other security "fails" features, they are gonna keep me away from their products. Please keep updating if you get your device back working.
zer0xp said:
You're not alone here, and I can tell you that this problem has absolutely nothing to do with the fact that you're using a custom rom, because my phone is on the stock 4.4 rom, and has never been rooted, wiped (until now), or tampered with.
This is not an "Expensive lesson," or a mistake on your part.
This is a broken feature of the note 3 device, and I have been on and off the phone with samsung all day.
So far there is nothing they can do from their end. And for those of you who are wondering, yes, you can log into your samsung account from your PC or whatever, but the activation lock will not let you in. I'm still working on resolving this issue. I think it's a problem with Samsung's login gateway to be honest. I experienced this last night at 10pm, and so far it hasn't been fixed.
So far I have this:
10pm - 7am EST: "Processing Failed.(ERR_0000)"
7am - 9am EST: "Unfortunately Samsung Login has stopped."
10am - 2pm EST: Processing failed
Between not letting me in and crashing, everything else has been pretty useless. Don't waste any more time formatting or wiping.
I CAN tell you that the minute I get back into the phone, I'm returning it to stock and putting it up for sale.
Click to expand...
Click to collapse
I have had the exact same experience. A guy from tech support in the US said that mine may be trying to authenticate in the US, but since it is from Panama, it is conflicting and causing the error. He also mentioned a seemingly universal unlock code that can be provided from Samsung in the UK. I have already spent 10USD adding Skype credit in order to contact them, but they were closed when I called. I'm going to attempt it tomorrow. I will be destroyed if I have to send my phone to Panama or a similar place; the wait and customs can be aggravating.
The phone was so awesome (minus the volume warnings and skype vs call app default selection not working) before I upgraded to KitKat. I just wanted to factory reset it to make it stable :/
We should warn people not to select that Samsung Account option; it is certainly not stable.
lagoboss said:
I have had the exact same experience. A guy from tech support in the US said that mine may be trying to authenticate in the US, but since it is from Panama, it is conflicting and causing the error. He also mentioned a seemingly universal unlock code that can be provided from Samsung in the UK. I have already spent 10USD adding Skype credit in order to contact them, but they were closed when I called. I'm going to attempt it tomorrow. I will be destroyed if I have to send my phone to Panama or a similar place; the wait and customs can be aggravating.
The phone was so awesome (minus the volume warnings and skype vs call app default selection not working) before I upgraded to KitKat. I just wanted to factory reset it to make it stable :/
We should warn people not to select that Samsung Account option; it is certainly not stable.
Click to expand...
Click to collapse
Yeah, that's definitely not a bad idea.
If you find out anything about this "universal unlock code," be sure to post it here for the rest of us!
zer0xp said:
Yeah, that's definitely not a bad idea.
If you find out anything about this "universal unlock code," be sure to post it here for the rest of us!
Click to expand...
Click to collapse
Will do. If you can beat me to it, here is the "elevated tech support" number US: 1-888-987-4357 and this is the number in the UK that he gave me for the probable pipe dream code lol 4401932454358.
lagoboss said:
Will do. If you can beat me to it, here is the "elevated tech support" number US: 1-888-987-4357 and this is the number in the UK that he gave me for the probable pipe dream code lol 4401932454358.
Click to expand...
Click to collapse
I talk with the support in Panamá today. Because I Live in Costa Rica, I can call them for free. They didn't tell me anything about the universal unlock code. But only I have to take my phone back to the store and they will reset it. I Was wondering about what you say, how they can give you a unlock code even if they can't verify from distancie that you are the true owner of the phone?
I read in another thread here that Samsung support guys can only reset the phones verifying the true autenticy of the owner. If you wish, i can call samsung support in Panamá today and así if your phone using a firmware from Panamá needs to be sent there. I guess not but I can ask.
JosHeron said:
I talk with the support in Panamá today. Because I Live in Costa Rica, I can call them for free. They didn't tell me anything about the universal unlock code. But only I have to take my phone back to the store and they will reset it. I Was wondering about what you say, how they can give you a unlock code even if they can't verify from distancie that you are the true owner of the phone?
I read in another thread here that Samsung support guys can only reset the phones verifying the true autenticy of the owner. If you wish, i can call samsung support in Panamá today and así if your phone using a firmware from Panamá needs to be sent there. I guess not but I can ask.
Click to expand...
Click to collapse
That would be so helpful. Please ask them about it because my Spanish sucks lol. And please report back about the reset experience.
As far as that code, I admit that it does sound fishy like most things Sammy reps say. I thought they would investigate the processing failure instead of exploring the possibility that it wasnt really my phone.
I hope all goes well with resetting yours.
Sent from my XT560 using xda app-developers app
Thanks again JosHeron for offering to talk to Sammy in Panama for me.
I fixed my issue I used a XXUDNA9 4.4.2 KitKat rom that I flashed with ODIN 3.7. Once I flashed the rom, the phone rebooted and then it said that it was optimizing the apps. After that, I went through all of the steps and on the sign-in screen, it accepted my Sammy account and password on the first try.
Here is my theory on what caused the issue. When I did the recovery screen (vol up, home, power) wipe data and erase all, I think that it tripped the abnormal reset thing. Im not sure if it would do the processing failed if I had reset the phone from the settings menu. In any case, attempt to reinstall XXUDNA9 4.4.2 KitKat and then try to enter the Samsung account and Password.
Detailed Steps:
I am assuming that you have a SM-N900 International Note 3. If your phone does not boot with SM-N900 on the splash screen, find the appropriate stock rom for your phone. Otherwise, you can break your phone
This process should could take 4 hours +/- 1 depending on your internet speed.
Step 1: Get Materials (Adapted from http://nasirtech.blogspot.com/2014/02/n900xxudna9-android-442-kitkat-firmware.html)
- Download KitKat XXUDNA9 4.4.2 for SM-N900: http://terafile.co/3120933f433b
- Download Odin Verision 3.07 (3.09 does not play well with Note 3 and the old KitKat): https://copy.com/zowadQ32bn9T
Step 1: Factory Wipe and Clear Cache (Adapted from http://nasirtech.blogspot.com/2014/02/n900xxudna9-android-442-kitkat-firmware.html)
- Switch off the phone
- Remove the battery and then re-insert it after several seconds
- Next, press and hold simultaneously Volume Up, Home and Power.
- Release the buttons when the screen flickers and then wait for the Recovery Mode main screen to appear.
- If the Recovery Mode doesn’t boot, then you should keep trying until it does.
- Select factory wipe with the volume up key and then the power button, confirm
- Select Clear Cache
- Reboot the phone in normal mode by selecting the Reboot option.
Step 2: Make Sure the Phone to at least 80% capacity
Step 3: Reinstall KitKat XXUDNA9 (Adapted from http://nasirtech.blogspot.com/2014/02/n900xxudna9-android-442-kitkat-firmware.html)
- Switch off your phone and boot Galaxy Note 3 N900 into Download Mode by pressing and holding the Volume Down+Home+Power buttons (long press until the boot screen appear), now press Volume Up key to proceed to Download Mode.
- Extract the downloaded Odin3.07 zip file and run the Odin3 v3.07.exe file as an administrator (Right click on the .exe file and click on Run as administrator)
- Now connect your Galaxy Note 3 N900 to your computer via USB cable
- In Odin3 screen, you should see a COM Port number like “0:[COM7]” at ID:COM section and “Added!” text at the message box. This means -your device has been detected by Odin3.
- Make sure that, only the “Auto Reboot” and “F. Reset Time” options are checked. Failure to do so can brick (break/damage your device)
- Now, extract the downloaded firmware zip file, you’ll find a firmware file with extension .tar.md5
- In Odin screen, click on PDA button and select the firmware file with .tar.md5 extension (The firmware file look something like: N900XXDLJ5_N900ODDDLI7_INU.tar.md5)
- Now, click on the Start button to begin the installation process, wait few moments.
- Once completed, you would see “PASS!” message in ID:COM port having green background
- Your phone should automatically reboot after completion
- You can now disconnect your phone from computer
You should be able to enter your Samsung Account and Password without processing error_0000 now.
(Update: There is an issue with the Internet browser, flash the latest KitKat to fix)
Although it is fixed, I'm still scared about what else Samsung and Knox may do. I love the phone, but the thought of $700.00 down the drain was pretty horrific.
Lessons learned: Turn off that Samsung Activation thing before reset and don't update the phone until most users say that it is stable.
I hope this helps. I'm going to get some sleep. I've spent the night obsessing over it lol
lagoboss said:
Thanks again JosHeron for offering to talk to Sammy in Panama for me.
I fixed my issue I used a XXUDNA9 4.4.2 KitKat rom that I flashed with ODIN 3.7. Once I flashed the rom, the phone rebooted and then it said that it was optimizing the apps. After that, I went through all of the steps and on the sign-in screen, it accepted my Sammy account and password on the first try.
Here is my theory on what caused the issue. When I did the recovery screen (vol up, home, power) wipe data and erase all, I think that it tripped the abnormal reset thing. Im not sure if it would do the processing failed if I had reset the phone from the settings menu. In any case, attempt to reinstall XXUDNA9 4.4.2 KitKat and then try to enter the Samsung account and Password.
(Update: Email, the default Samsung app may crash. In order to fix, navigate to settings-> application manager -> Email -> and then force stop. Next clear the cache.)
Although it is fixed, I'm still scared about what else Samsung and Knox may do. I love the phone, but the thought of $700.00 down the drain was pretty horrific.
Lessons learned: Turn off that Samsung Activation thing before reset and don't update the phone until most users say that it is stable.
I hope this helps. I'm going to get some sleep. I've spent the night obsessing over it lol
Click to expand...
Click to collapse
It really does give me great pleasure to announce that this method worked for me as well. I'm gonna go out on a limb and say that the rough, official fix for this issue is as follows: (you'll get more detailed instructions on flashing and using Odin elsewhere, typing this quickly at work)
1) Download XXUDNA9 4.4.2 firmware for the SM-N900
2) Download Odin 3.07 (it is reported that the note 3 doesn't play well with 3.09)
3) connect your phone to your pc, open Odin and select your md5 file under PDA
4) allow it to complete the flashing process and then log into your Samsung account
Thanks to everyone who helped in trying to figure this out. I'm gonna check back and make sure everyone's phone was fixed.
Good luck!
lagoboss said:
Thanks again JosHeron for offering to talk to Sammy in Panama for me.
I fixed my issue I used a XXUDNA9 4.4.2 KitKat rom that I flashed with ODIN 3.7. Once I flashed the rom, the phone rebooted and then it said that it was optimizing the apps. After that, I went through all of the steps and on the sign-in screen, it accepted my Sammy account and password on the first try.
Here is my theory on what caused the issue. When I did the recovery screen (vol up, home, power) wipe data and erase all, I think that it tripped the abnormal reset thing. Im not sure if it would do the processing failed if I had reset the phone from the settings menu. In any case, attempt to reinstall XXUDNA9 4.4.2 KitKat and then try to enter the Samsung account and Password.
(Update: Email, the default Samsung app may crash. In order to fix, navigate to settings-> application manager -> Email -> and then force stop. Next clear the cache.)
Although it is fixed, I'm still scared about what else Samsung and Knox may do. I love the phone, but the thought of $700.00 down the drain was pretty horrific.
Lessons learned: Turn off that Samsung Activation thing before reset and don't update the phone until most users say that it is stable.
I hope this helps. I'm going to get some sleep. I've spent the night obsessing over it lol
Click to expand...
Click to collapse
Well, finally I can join and tell that my phone is back and running as before. Thank you guys, this method is the real fix for this issue and as always, I can find better support here than the official one.
7 days without the phone was horrible, because I had to use a laggy, crashed screen iPhone 4 with those little keyboards. God, no. I repeat Thank you!
JosHeron said:
Well, finally I can join and tell that my phone is back and running as before. Thank you guys, this method is the real fix for this issue and as always, I can find better support here than the official one.
7 days without the phone was horrible, because I had to use a laggy, crashed screen iPhone 4 with those little keyboards. God, no. I repeat Thank you!
Click to expand...
Click to collapse
I had the same problem, but after doing the procedure described before is working as well, I must say thank you to give us a solution, everything is working as before with my phone. thanks again.
I know this is off topic, but do you guys know of a real backup without root? After I reinstalled kitkat and restored the backup, I was not impressed; Kies is a joke
Sent from my SM-N900 using xda app-developers app
lagoboss said:
I know this is off topic, but do you guys know of a real backup without root? After I reinstalled kitkat and restored the backup, I was not impressed; Kies is a joke
Sent from my SM-N900 using xda app-developers app
Click to expand...
Click to collapse
I never do a "real" backup, I just backup my photos on OneDrive, Dropbox and Google+. My sms and whatsapp chats always get lost and the others like Telegram have sync. But do you ever tried Helium?
JosHeron said:
I never do a "real" backup, I just backup my photos on OneDrive, Dropbox and Google+. My sms and whatsapp chats always get lost and the others like Telegram have sync. But do you ever tried Helium?
Click to expand...
Click to collapse
Helium looks like it could work. I lost my subway surfer progress after I fixed the phone. With kies, it only saved text messages, photos and music, and some other useless settings. I think I may have backed up incorrectly with kies. When I selected apps, I don't think all of them were actually selected.
Anyhow, I'm definitely going to try helium. Some people in the comments said that it backed up the kind of data that I'm interested in.
Thanks.
Sent from my SM-P600 using xda app-developers app

Verizon OTA Update Fail.

For the past week I've been trying to install the NE9 update. When trying it reboots the phone and starts installing. Half way through installation the android falls on its back and fails. Then when it boots back up again it tells me that the update wasn't applied due to failure.
Prior to the update before trying I've been rooted with towelroot if thats worth mentioning.
I also tired Verizon Software Upgrade Assistant on the PC and the software tells me its up to date, not acknowledging that there is a newer firmware available.
Is there another way to "update" without flashing. I'm not really up to reinstalling and reconfiguring everything. Although I have Titanium Backup Pro.
Also if no solutions how do I get rid of this screen which pops up everyday?
You already know the answer and are trying to avoid it. Odin is the most reliable way to apply an update. OTA updates fail for numerous reasons and we couldn't begin to guess why in your case because you provided almost zero information about your phone e.g.what was the exact, verbatim error or failure message you received, have you frozen any apps, syslog, current firmware version or anything else.
We don't have your phone in front of us, so when you don't describe those crucial details, the best we could possibly do is make stabs in the dark as to what is going on.
If you do a proper backup, restoring your programs afterward shouldn't be that hard. You could probably just restore your backed up /data partition over the updated system and have most of your apps and settings restored in one swoop. Alternately, you might be able to apply the new firmware image with mobile odin pro, while leaving your existing /data partition intact.
Or disable the OTA update manager to avoid the update. Verizon likes to rename or at least append vzw to system apps, so search the Verizon forum for the name of the Verizon OTA update manager app.
.
fffft said:
You already know the answer and are trying to avoid it. Odin is the most reliable way to apply an update. OTA updates fail for numerous reasons and we couldn't begin to guess why in your case because you provided almost zero information about your phone e.g.what was the exact, verbatim error or failure message you received, have you frozen any apps, syslog, current firmware version or anything else.
We don't have your phone in front of us, so when you don't describe those crucial details, the best we could possibly do is make stabs in the dark as to what is going on.
If you do a proper backup, restoring your programs afterward shouldn't be that hard. You could probably just restore your backed up /data partition over the updated system and have most of your apps and settings restored in one swoop. Alternately, you might be able to apply the new firmware image with mobile odin pro, while leaving your existing /data partition intact.
Or disable the OTA update manager to avoid the update. Verizon likes to rename or at least append vzw to system apps, so search the Verizon forum for the name of the Verizon OTA update manager app.
.
Click to expand...
Click to collapse
I got through it. Thanks for replying. The Verizon Software Upgrade Assistant started working. I was getting ready to go into odin after I plugged in my USB cable then I noticed to the bottom right something said downloading update. The software did everything. After I swapped kernels rooted and swapped the kernal back with odin. Sorry my mind is a bit foggy I've recently came back to Android. Last time I was around was way back with the Motorola Cliq and the HTC Sensation. I really wasn't up for flashing because I had the phone for about 2 weeks and if I hit a snag then it will require a bunch of research /rant.
All is well solved.

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