Database Users

HTC Sync and Windows 7 - How to get it to work?

I have done dozens of searches and come across hundreds of people having the same issue as me and not one solution that actually works...
The software: HTC Sync, version: 2.0.18
The OS: Windows 7
The device: HTC Magic (Stock Rogers version)
The issue: HTC sync installed fine, all drivers installed fine, when I connect my Magic to my PC my phone notification area gives me the option to "HTC Sync" when I select that and it searches for a minute or so it says:
"The phone cannot detect HTC Sync at your PC. Please make sure that HTC Sync is installed and opened on your computer."
Tried rebooting my PC and tried rebooting my Magic (as a few different posts suggested). Tried installing different versions of HTC Sync, but 2.0.18 should be the right one as HTC says that it is for Windows 7:
"This release of HTC Sync for Windows 7 allows for users to sync their Android phones”
It seems Many people are having the same issue as me and yet no one has a solution?!?
Any help, pointers or advice would be Very much appreciated.

I've found that it is easiest to just avoid htc sync on windows 7 altogether. Tried to get it working for like 8 hours yesterday. You may be able to make it work if u use windows 7's xp virtualization mode (Google it) and install the program in an xp environment.
But honestly, i say avoid it until HTC makes it work properly

PurpleFries said:
I've found that it is easiest to just avoid htc sync on windows 7 altogether. Tried to get it working for like 8 hours yesterday. You may be able to make it work if u use windows 7's xp virtualization mode (Google it) and install the program in an xp environment.
But honestly, i say avoid it until HTC makes it work properly
Click to expand...
Click to collapse
Well even if I wanted to just give up on syncing it, if I can't get my Magic/PC to recognize each other then I can't ever root/upgrade my phone, so giving up is not an option.

Ok I have managed to finally find a solution that works (for me).
1. Install HTC Sync
2. Download these drivers: http://depositfiles.com/files/yd61xorii and then Unzip them
3. connect your Magic to your PC
4. on your PC select: Start>Control Panel>Device Manager>ADB Interface>Rightclick>Update driver software>Browse My Computer For Driver Software>Browse to the location you unziped the drivers to>Let Me Pick From A List(Don't let it pick or it will pick the wrong ones!)>Click on "My HTC">Click Next.
Done.

you can root and upgrade w/o htc sync.
I did it yesterday. you just have to use the goldcard method to flash the proper spl, then you can put anything on the sd card. Windows recognizes the phone as a flash drive regardless of wether or not it works with sync

PurpleFries said:
you can root and upgrade w/o htc sync.
I did it yesterday. you just have to use the goldcard method to flash the proper spl, then you can put anything on the sd card. Windows recognizes the phone as a flash drive regardless of wether or not it works with sync
Click to expand...
Click to collapse
You can flash your SPL without connecting your phone to your PC? (I just got my Magic to I have never done anything to it yet)
But anyways I also want the ability to use my carrier upgrades and for that I Need my phone to recognize my PC.
And most importantly I need a seamless way to keep all my different phones in sync with Outlook and HTC Sync is the only way to do that. So I'm glad I got it figures out.

HTC Sync here shows it works with Windows 7 now:
http://87.106.248.77/download/Driver//HTC Tattoo/HTC Sync 2.0.18/HTCSync.exe

yeah you can flash a new spl w/o connecting to computer.
but by all means, if you got it working, more power to you

Ive tried all the above idea to get HTC Sync to work on my PC (with Win 7) nothing works......

Chillin said:
Ok I have managed to finally find a solution that works (for me).
1. Install HTC Sync
2. Download these drivers: http://depositfiles.com/files/yd61xorii and then Unzip them
3. connect your Magic to your PC
4. on your PC select: Start>Control Panel>Device Manager>ADB Interface>Rightclick>Update driver software>Browse My Computer For Driver Software>Browse to the location you unziped the drivers to>Let Me Pick From A List(Don't let it pick or it will pick the wrong ones!)>Click on "My HTC">Click Next.
Done.
Click to expand...
Click to collapse
It works for my HTC Magic!!!! thx

paunopulos said:
It works for my HTC Magic!!!! thx
Click to expand...
Click to collapse
Have you got your Magic rooted and customized the ROM?
I was able to connect few days ago, after I upgraded to 1.6 and lately 2.1, I was unable to do so...

flashing with windows 7

i have a new computer and comes with windows 7 , how i flash my LEO now?????.....its the same or not help please

install Windows Mobile Device Center that can be found on Microsoft's site

georgio_ac said:
i have a new computer and comes with windows 7 , how i flash my LEO now?????.....its the same or not help please
Click to expand...
Click to collapse
No change, all is the same. If you moved from XP, the only difference is that Activesync is replaced by WMDC.

You must run update utility via right mouse clicking and selecting Run as administrator

Would that be the same for Task 29?

WOW....and thats all I'm going say about this thread

Ive been trying for awhile and it hasn't worked for me. The sync for win7 says it works for up to 6.0 not 6.5 its the only reason I can think of why it won't work. I've tried the updates , no dice. When I connect usb, I can either charge out disk drive but not sync. I have to wait to connect with my brothers xp laptop to see if its win7 or my hd2 that's j jacked
Sent from my HTC Desire using XDA App

g0t0 said:
Ive been trying for awhile and it hasn't worked for me. The sync for win7 says it works for up to 6.0 not 6.5 its the only reason I can think of why it won't work. I've tried the updates , no dice. When I connect usb, I can either charge out disk drive but not sync. I have to wait to connect with my brothers xp laptop to see if its win7 or my hd2 that's j jacked
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
settings menu all settings connections usb to pc untick "faster data" should help sync

samsamuel said:
settings menu all settings connections usb to pc untick "faster data" should help sync
Click to expand...
Click to collapse
yep same problem for me when i first started using windows 7. if you cant get a connection try this
if your going to flash custom roms just go into the boot-loader connect usb and load the hspl file on the computer go through the menus until it starts searching for the phone and eventually should find it and USB will appear in the bottom of the phone screen.
then install the rom you want by using the SD card via boot-loader (power and down)
after its done take battery out and put back in and then hold volume up and down and press power. should have a message asking to restore manufacturer default settings press up and should wipe the phone. take the battery out again do the process once more to wipe the phone at the end when it asks you to boot the phone up press volume up.
all should be fine after that

Yeah, that still doesn't solve the problem of being able to flash with windows 7 through WMDC. Us n00bs likes its simple, mmkay?

I have looked everywhere and tried everything - Windows 7 WILL NOT connect to my HD2

I have tried changing the fast sync option
I have removed everything from the computer and re-installed.
I have hard reset my HD2.
I have restored my computer to before i bought the HD2 and let windows figure out that it needs to install WMDC - then let it download itself and install it.
I have tried every USB port on my computer and also bought a powered USB hub and tried that.
After all installs it just simply wont let me make a partnership or anything.
I don't know what to do anymore. I WANT ME SOME NEW ROMS!!!! please help me out. Other than things to get Windows 7 to work - is there a way to flash hardSPL2 / roms without USB?
I appreciate any help given and i have searched the forums here and all over the net. If i missed that one special trick that my computer needs i do apologize.

slowestcivic said:
I have tried changing the fast sync option
I have removed everything from the computer and re-installed.
I have hard reset my HD2.
I have restored my computer to before i bought the HD2 and let windows figure out that it needs to install WMDC - then let it download itself and install it.
I have tried every USB port on my computer and also bought a powered USB hub and tried that.
After all installs it just simply wont let me make a partnership or anything.
I don't know what to do anymore. I WANT ME SOME NEW ROMS!!!! please help me out. Other than things to get Windows 7 to work - is there a way to flash hardSPL2 / roms without USB?
I appreciate any help given and i have searched the forums here and all over the net. If i missed that one special trick that my computer needs i do apologize.
Click to expand...
Click to collapse
i dont know if its related but i have read that sometimes its the anti virus at fault (notably KASPERSKY)

slowestcivic said:
I have tried changing the fast sync option
I have removed everything from the computer and re-installed.
I have hard reset my HD2.
I have restored my computer to before i bought the HD2 and let windows figure out that it needs to install WMDC - then let it download itself and install it.
I have tried every USB port on my computer and also bought a powered USB hub and tried that.
After all installs it just simply wont let me make a partnership or anything.
I don't know what to do anymore. I WANT ME SOME NEW ROMS!!!! please help me out. Other than things to get Windows 7 to work - is there a way to flash hardSPL2 / roms without USB?
I appreciate any help given and i have searched the forums here and all over the net. If i missed that one special trick that my computer needs i do apologize.
Click to expand...
Click to collapse
I had the same problem with Win 7, however when I unchecked the faster connection option on HD2 it connected, although in Win7 it had a red x in mobile connection, but on the HD2 a connection had been established.

is formatting your PC an option?

Firewall?
I have three Windows 7 machines (32 & 64) and all connect without any problem. Disconnect from your internet connection. Turn off your anti-virus and firewall and give it a shot. Do you get the window that asks how you want to connect when you plug in your cable? Do you have a functioning cable? Just because it charges does not mean it will connect for data. Will it connect to an XP machine?

slowestcivic said:
I have tried changing the fast sync option
I have removed everything from the computer and re-installed.
I have hard reset my HD2.
I have restored my computer to before i bought the HD2 and let windows figure out that it needs to install WMDC - then let it download itself and install it.
I have tried every USB port on my computer and also bought a powered USB hub and tried that.
After all installs it just simply wont let me make a partnership or anything.
I don't know what to do anymore. I WANT ME SOME NEW ROMS!!!! please help me out. Other than things to get Windows 7 to work - is there a way to flash hardSPL2 / roms without USB?
I appreciate any help given and i have searched the forums here and all over the net. If i missed that one special trick that my computer needs i do apologize.
Click to expand...
Click to collapse
Have you tried a different usb cable? That's the only other thing I can think of that might be the problem.

HD2 on Windows 7 Ultimate
Hi
Had the same problem, and it turned out that the USB-cable i used, was the problem.
I used the cable that followed the 12v Car Charger, and that did no good, so I went and got the cable that came in the package (chargercable) and then it was Christmas and halloween alltogether.
Works like a charm!

@djchubbs yes i have turned that off as well - along with windows firewall
@ozkaya - no formatting my pc is not an option
@johnboatcat - When i plug it in the phone instantly asks me what kind of connection i want (file transfer or active sync with the checkbox option for faster sync as well). It transfers files just fine in file transfer mode as well.
@zarathustrax i have not tried a different USB cable as i dont have access to one. I doubt something is wrong with mine however i will have to see if i can get one somewhere.
@kongsvada Only cable i have is the one that came in the box factory from HTC
Again thank you for all the replies! I really really am trying to get this to work. I have my home computer which i do everything on but i tried my friends laptop today - it has the same exact build of windows 7 on it as my home computer (if that matters) and it will not sync or let me make a partnership or anything. I plugged it in, it downloaded WMDC and installed etc, restarted the computer and plugged it in, went to active sync mode and WMDC or the sync center do not recognize it at all. Since i cant find it in sync center i cant create a partnership.

slowestcivic said:
I have tried changing the fast sync option
I have removed everything from the computer and re-installed.
I have hard reset my HD2.
I have restored my computer to before i bought the HD2 and let windows figure out that it needs to install WMDC - then let it download itself and install it.
I have tried every USB port on my computer and also bought a powered USB hub and tried that.
After all installs it just simply wont let me make a partnership or anything.
I don't know what to do anymore. I WANT ME SOME NEW ROMS!!!! please help me out. Other than things to get Windows 7 to work - is there a way to flash hardSPL2 / roms without USB?
I appreciate any help given and i have searched the forums here and all over the net. If i missed that one special trick that my computer needs i do apologize.
Click to expand...
Click to collapse
OK, let me help you on this if flashing a new ROM will be your immediate task.
1) Just download the ROM that you like and rename it to LEOIMG.nbh
2) Make sure you've HSPL your LEO first.
3) Copy the renamed file into the root of your memory card.
4) Press the VOL down button simultaneously while turning ON your LEO.
5) Just follow the onscreen instructions on your LEO.
6) That's it.
the only problem that I can sense for you now is to HSPL your device because it does require connection with your PC. To bypass this connection with PC thing, do this;
a) Turn OFF your LEO.
b) Turn ON while pressing the VOL Down button together and it will enter the bootloader mode (TRICOLOR Screen).
c) At the bottom of your LEO, it will says "serial"
d) Now, connect the cable to your LEO and and your PC, the words will change to "Usb"
e) Let your PC do its work by installing the necessary driver automatically.
f) When it is done, run the HSPL program your PC. You can download it from this wonderful forum (Please search for it in the ROM development section)
g) Let the program finish and you can see something on your LEO screen in the process. Just look at it and let it finish. DO NOT TURN OFF YOUR LEO (I don't want you to brick your device).
h) When everything is done, reset your LEO and this time press the VOL Down button. This is to go back to the bootloader mode and to check whether the HSPL has been install correctly.
i) then go back to the steps (1 to 6) above to flash your new ROM.
Enjoy,
please post your result and help others too.
regards,
morisa

I had the same problem with my new computer which happend to be running windows 7 (everything was fine on my old xp machine). After much searching and trouble shooting the problem eventually came down to a setting on the motherboard (something to do with the p55 chipset). After I'd turned the c-state option on in the bios I've had no further issues.
It's a long shot but perhaps it will help you too

ok this sounds promising - i will try it this weekend when i have the time - i greatly appreciate the help and i will post results to let everyone know!
thank you all and like i said - will be trying your way soon mmorisa!

I had to change a registry setting on Windows 7 to get it to connect to my HD2... Of course I cant remember the setting, it may be this one
forum.xda-developers.com/showpost.php?p=3942556&postcount=7

mmorisa said:
OK, let me help you on this if flashing a new ROM will be your immediate task.
1) Just download the ROM that you like and rename it to LEOIMG.nbh
2) Make sure you've HSPL your LEO first.
3) Copy the renamed file into the root of your memory card.
4) Press the VOL down button simultaneously while turning ON your LEO.
5) Just follow the onscreen instructions on your LEO.
6) That's it.
the only problem that I can sense for you now is to HSPL your device because it does require connection with your PC. To bypass this connection with PC thing, do this;
a) Turn OFF your LEO.
b) Turn ON while pressing the VOL Down button together and it will enter the bootloader mode (TRICOLOR Screen).
c) At the bottom of your LEO, it will says "serial"
d) Now, connect the cable to your LEO and and your PC, the words will change to "Usb"
e) Let your PC do its work by installing the necessary driver automatically.
f) When it is done, run the HSPL program your PC. You can download it from this wonderful forum (Please search for it in the ROM development section)
g) Let the program finish and you can see something on your LEO screen in the process. Just look at it and let it finish. DO NOT TURN OFF YOUR LEO (I don't want you to brick your device).
h) When everything is done, reset your LEO and this time press the VOL Down button. This is to go back to the bootloader mode and to check whether the HSPL has been install correctly.
i) then go back to the steps (1 to 6) above to flash your new ROM.
Enjoy,
please post your result and help others too.
regards,
morisa
Click to expand...
Click to collapse
This worked great! I knew about bootloader screen, i knew i could flash from the SD card but i didn't know how to put them together. Thank you very very much for the help, now off to flashing roms!
One simple - probably stupid question:
I have seen TMOUS compatible on a few roms, however i will then read for that same rom that it is 576 ONLY - And then in another rom thread i see the creator of the rom say TMOUS compatible and then "TMOUS=1024". So what one is it!? just trying to be safe
Again - thank you all so much for the help - i really appreciate everyone that tried to help!
Edit: Just flashed the Evo rom to the phone, plugged it in and BAMN im able to sync with WMDC immediately - so thank you all so so much - super happy now with my 1024 leo!

slowestcivic,
I feel happy that you managed to do it and flash your favorite ROM with the guides I wrote.
at least i can see another smile from another happy LEO user.
best regards and don't forget to help others too.
mmorisa

slowestcivic said:
@djchubbs yes i have turned that off as well - along with windows firewall
Again thank you for all the replies! I really really am trying to get this to work. I have my home computer which i do everything on but i tried my friends laptop today - it has the same exact build of windows 7 on it as my home computer (if that matters) and it will not sync or let me make a partnership or anything. I plugged it in, it downloaded WMDC and installed etc, restarted the computer and plugged it in, went to active sync mode and WMDC or the sync center do not recognize it at all. Since i cant find it in sync center i cant create a partnership.
Click to expand...
Click to collapse
Also running Office 2010 beta can cause active sync issues

yeah i have 2007 outlook so that wasnt thr problem. Still not sure what was wrong with it but after flashing a new rom all is well

I had the same trouble with win7. What i did after i tryed evrything i could think of was dowloading the latest active sync from Microsoft. Restarted and plugged the phone in and it worked

[Q] HTC Legend Porblem!!!

I recived a HTC Legend from Italy [Fast Web], unlocked, but the problem is I can't access to the phone with the HTC sync, the phone is hardly recognized by the computers (tried win7 x64, win 7 x86 and for XP x86 not working at all) windows say "can't recognize usb device" but with some tutorial here in the forum windows reconized the device as Android phone and that all, HTC sync still don't work and either if I use the phone as a flash disk, windows can't access to the MicroSD card, but the card work well if I put it directly to the computer!
What this problem? what can I do? If i debrand the phone it will resolve the problem?
Help plz!!!

xedma said:
I recived a HTC Legend from Italy [Fast Web], unlocked, but the problem is I can't access to the phone with the HTC sync, the phone is hardly recognized by the computers (tried win7 x64, win 7 x86 and for XP x86 not working at all) windows say "can't recognize usb device" but with some tutorial here in the forum windows reconized the device as Android phone and that all, HTC sync still don't work and either if I use the phone as a flash disk, windows can't access to the MicroSD card, but the card work well if I put it directly to the computer!
What this problem? what can I do? If i debrand the phone it will resolve the problem?
Help plz!!!
Click to expand...
Click to collapse
HTC sync is also a bit bugy for me, but it usualy works if I first connect the phone, start the program and only after this I choose how it should connect to the computer.
However, it should always work as a flash drive (if you choose it) without any problems.
I think you should first make a hard reset and if it's still not working then take it back and get a new one.

download the latest version of HTC Sync and use it.

Thanks for your answer so quick! The HTC sync is updated for legend v2.0.33. but still the same problem, may be the USB is bricked?

[Q] usb not detectable in bootloader mode

hey guys!!! i have an htc hd2(non t-mobile version) which i have recently bought and it's a used phone..it's currently running android 4.0(cynogen mod). i wanted to install windows 7.5 in it, but it's not able to detect usb in it's bootloader mode.i'hve even tried connecting it with three four more cables, but that's not working too.. also when i conect it on my win7 pc, it's get detected without any of the problem..plz tell me what to do??? i have a 8gb memory card(micro sd)...

pravonet said:
hey guys!!! i have an htc hd2(non t-mobile version) which i have recently bought and it's a used phone..it's currently running android 4.0(cynogen mod). i wanted to install windows 7.5 in it, but it's not able to detect usb in it's bootloader mode.i'hve even tried connecting it with three four more cables, but that's not working too.. also when i conect it on my win7 pc, it's get detected without any of the problem..plz tell me what to do??? i have a 8gb memory card(micro sd)...
Click to expand...
Click to collapse
If you can connect it to win7 pc, that should be ok to flash wp7.
maybe you can take a look at the tutorial how to flash a wp rom.

You have installed the Windows Mobile Device Center on your PC?
If the phone change from "serial" to "usb", the connection is working!
Send from my Leo using Tapatalk

no it's currently running android 4.0, i want to install windows 7.5...do they have any tool for android just like u said for windows????

Fietz said:
You have installed the Windows Mobile Device Center on your PC?
If the phone change from "serial" to "usb", the connection is working!
Send from my Leo using Tapatalk
Click to expand...
Click to collapse
Also, just to add something here, if you are trying to connect the HD2 in bootloader mode to XP or lower, you need ActiveSync 4.5, if Vista or Higher (Maybe even Windows 8) you need the software stated above.

pravonet said:
no it's currently running android 4.0, i want to install windows 7.5...do they have any tool for android just like u said for windows????
Click to expand...
Click to collapse
This not the point!
The HD2 is a Windows Phone and if you will connect the phone in bootloader mode with the PC, you need the Device Center or ActiveSync on your computer.
Send from my Leo using Tapatalk