Related
I'm getting my phone replaced because of dust under the screen, they said they would do it free and I would get a refurb (fine by me, I hate this ****ty dust). So I need to figure out how to revert the phone back to factory settings. I have my phone rooted and flashed with the recovery rom, and pancake 0.1 so what can I do to make it either back to factory or look like factory...
Did you do a nandroid backup before you upgraded it?
yup, i did, it's saved on my desktop, what do I do to use it ?
If you still have it copied on your SD card, boot into recovery, and do a nandroid restore.
If not, copy it back into the nandroid folder, then do a recovery boot and a restore.
That should get you back to where you were before the upgrade.
ok thanks, i'll give it ago and let you know
Good luck.
ok that worked, now there probably isn't a way to 'remove' root right ? I have a few root apps left over from before the nandroid backup I guess i'll just uninstall them and they probably won't be able to tell.
I don't think you can unroot without doing an RUU of the original ROM (I could be wrong). The reason I didn't point you in that direction initially is because a small set of people (of which I am one) had problems with their phone more or less bricking when putting that RUU on it. If you factory wipe the phone before you turn it in they'll have to actually look pretty hard to find it's been rooted. I doubt they'll bother, since if they can't fix what's broken they'll just send it back to sprint, and give you a refurb/new unit. If it looks like it used to (stock) they're not going to check any further than that.
thanks for the help . I'm sending it directly back to sprint, no one's going to be checking inbetween. Hopefully they just make sure it works and isn't water damaged and send it on it's way.
I'm sure that's all they'll do. As long as it looks like stock they won't have any reason to investigate further.
I recently had to give up my rooted preordered Incredible for a refurb due to heat issues and reboot (loop) issues. For those looking for a guide as to what to do if you have to return your phone to Verizon and want to unroot. I welcome any comments to update/add to this information:
1) Make a NANDROID Backup if you want to simply port it over to your new phone
2) Mount your phone as DISK DRIVE
3) Walk the directories and delete any cached thumbnails of web sites you have visited
4) Copy any pictures you want to keep which were saved on the phone
5) Reboot into ClockWork recovery
6) Wipe the Dalvik Cache
7) Wipe the Data/Factory Reset
8) Go back
9) Wipe Data (main menu)
10) Power Down your phone
11) Remove your SD Card
12) Download one of the RUU's which are hosted around the web:
http://www.shipped-roms.com/shipped/Incredible/
13) Turn on your phone and plug it in to your USB
14) Run the RUU and let it do it's thing. When its done, so are you
15) If you have a screen protector, remember to remove it.
Any additions are welcome!
Yes it will revert everything back to normal, that's called an RUU btw
Cool
Anyone know if this also removes the more hidden data, such as the cached images of the web sites you have visited? In other words, if I run the RUU, is the phone ready to just be handed over?
if i root and uninstall some apps, will this restore my phone to stock and allow me to get all future HTC updates?
jdmba said:
Anyone know if this also removes the more hidden data, such as the cached images of the web sites you have visited? In other words, if I run the RUU, is the phone ready to just be handed over?
Click to expand...
Click to collapse
I don't think so, but it's easy enough to do a wipe and then apply the RUU (and hey, for the hell of it, you could wipe again).
Steps?
[deleted ... first post updated]
I'm pretty sure the RUU will completely wipe your phone. However, you can take giantcrazy's advice and wipe before running the RUU.
One more try
[deleted ... first post updated]
Ok, here is what you want to do.
there would be two things you need to un do before sending them back this phone.
make sure it says S-ON.
and then make sure you have stock recovery.
If you have these two things, your gold bod.
Probably to noob to know any better
After going through a lot of threads this one seems appropriate. I am looking for how to go back to stock DI. After Unrevoked3, ota leak and unofficial froyo leak, my DI wont connect to VZW anymore, all out going calls are busy. Talked to my VZW guys, they are cool with me, tried to help nothin'. Today tried Unrevoked forever and official froyo leak, still no VZW connection. I looked into this a lot before I tried these mods I don't know what went wrong, I would not have been able to do this with out such easy tools as are provided today. "I NEED HELP" to get back to stock, "PLEASE". I have looked into SDK and Adb, as I have been lead to believe there is no way to return to 2.1 and the right radio without these tools. At this moment I have not been able to find clear enough explanations on how to use these tools, this is where I maybe over my head. I assume my radio is fried, I don't care if no "S on", I just need those obvious things; version, kernel, baseband, to be stock. Any help will be appreciated, big thanks for any suggestions
A Lex and Er said:
After going through a lot of threads this one seems appropriate. I am looking for how to go back to stock DI. After Unrevoked3, ota leak and unofficial froyo leak, my DI wont connect to VZW anymore, all out going calls are busy. Talked to my VZW guys, they are cool with me, tried to help nothin'. Today tried Unrevoked forever and official froyo leak, still no VZW connection. I looked into this a lot before I tried these mods I don't know what went wrong, I would not have been able to do this with out such easy tools as are provided today. "I NEED HELP" to get back to stock, "PLEASE". I have looked into SDK and Adb, as I have been lead to believe there is no way to return to 2.1 and the right radio without these tools. At this moment I have not been able to find clear enough explanations on how to use these tools, this is where I maybe over my head. I assume my radio is fried, I don't care if no "S on", I just need those obvious things; version, kernel, baseband, to be stock. Any help will be appreciated, thanks
Click to expand...
Click to collapse
Ok, there is so much here I will do my best.
number one, having s-on is just as important as having a radio thats either 2.15x or 1.x, now that the OTA 2.2 update is sending out, you can send the phone back with 2.2 and 2.15x radio.
what you need to make sure of, is two things, you have s-on,
and you have stock recovery.
ACD168 said:
Ok, there is so much here I will do my best.
number one, having s-on is just as important as having a radio thats either 2.15x or 1.x, now that the OTA 2.2 update is sending out, you can send the phone back with 2.2 and 2.15x radio.
what you need to make sure of, is two things, you have s-on,
and you have stock recovery.
Click to expand...
Click to collapse
Thank you, and really they wont know if the ota was pushed to me? I found the S on tool, I didn't know there was one, I had only read on about S off. I don't know how to find/replace stock recovery, I will start searching though. Much appreciation, my better half is not as thrilled about my learning experience as I am.
I already rooted and unrooted once, will I get stock recovery back after unrooting?
A Lex and Er said:
Thank you, and really they wont know if the ota was pushed to me? I found the S on tool, I didn't know there was one, I had only read on about S off. I don't know how to find/replace stock recovery, I will start searching though. Much appreciation, my better half is as thrilled about my learning experience as I am.
Click to expand...
Click to collapse
Your welcome, I'm happy to see you are learning so quickly. S-on is very helpful for those warranty returns of the phone.
Verizon has no idea whether or not you got the ota, or better yet what version you have or if you are rooted, ect.
If you tell me what your hboot it, radio, software version, s-on or s-off, if rooted or not, and if you have the stock recovery or clockwork and I will try and guide you to where you want to be..
if you need help getting to the stock recovery this must mean you are rooted, and this can be achieved by downgrading the phone by un-rooting, I'd suggest running s-off while you are rooted, then
androidforums.com/incredible-all-things-root/99828-video-howto-unroot-incredible-downgrading.html
sorry can't post links yet,
to help you un-root and get that stock recovery back.
A Lex and Er said:
I already rooted and unrooted once, will I get stock recovery back after unrooting?
Click to expand...
Click to collapse
To find out real fast if you have the stock recovery or clockwork-mod recovery, boot into HBOOT, (power off phone, hold vol down and power til screen turns on) and then vol down to select recovery and push the power button I think to select and then if you get a red triangle that means stock recovery.
Also need to return phone
I just got off with Asurion and they are over nighting a replacement. I had rooted my phone, installed some root only apps like wireless tethering and set cpu, removed some bloat like CityID and Tweet/Peep, and changed the boot animation. No custom ROM or radio update.
Then I wanted to get the OTA update so I applied s-off and flashed back to stock recovery.
So what do I need to do to return this phone. I know I will need to apply s-on. Then should I flash a stock 2.1 or just revert the changes I made to boot animation, restore the bloatware, and remove the root apps? Do I need to remove any other files that go with being root?
Thanks.........MM
ACD168 said:
Your welcome, I'm happy to see you are learning so quickly. S-on is very helpful for those warranty returns of the phone.
Verizon has no idea whether or not you got the ota, or better yet what version you have or if you are rooted, ect.
If you tell me what your hboot it, radio, software version, s-on or s-off, if rooted or not, and if you have the stock recovery or clockwork and I will try and guide you to where you want to be..
if you need help getting to the stock recovery this must mean you are rooted, and this can be achieved by downgrading the phone by un-rooting, I'd suggest running s-off while you are rooted, then
androidforums.com/incredible-all-things-root/99828-video-howto-unroot-incredible-downgrading.html
sorry can't post links yet,
to help you un-root and get that stock recovery back.
Click to expand...
Click to collapse
Hello,
I wanted to thank you again for the help this last weekend. I apologize for not returning for more of the help you offered me. My wife only has every other weekend off and we have an 18mo. old son, both of whom deserved my time more than my DI. I love my DI but it wasn't giving me much love.
Although VZW isn't always the nicest to my pocket book, I have never been taken care of as well by any other provider(s) employees, thank you. As I mentioned in my first post, my VZW guys are cool with me. Yesterday I went into the store and the manager offered to help me. He managed to reconnect my DI to the network but no 3g's. He believes my problem is just a coincidence because he had another customer with a similar problem over the weekend, with no mod's. Still I need to exchange my DI, it doesn't look like 3g's is going to turn on.
My real issue is still getting custom recovery off and stock recovery back on, then unrooting will be a breeze. The videos you lead me to are one of the sources I have been working with, however to reverse the leaked ota, Downgrade leaked ota video, requires SDK and adb knowledge, this is where I am noob. At this time my VZW manager who is in school for programing is attempting to help me (he has a over clocked Palm Pre Plus, 1Ghz), this is very cool of him, well beyond what is expected. (I am in no way encouraging anyone to rely on their VZW employees for this kind of help, this is a unique situation, I have been building a relationship with my VZW guys for two years+, not all VZW employees have a clue about mod's, and mod's technically void the warranty) I am hoping to learn enough about these tools, SDK and adb, to help myself before the next time, and I will hopefully be gaining some of this knowledge from my friends at my VZW store soon. I will also be looking forward to the help I receive from fine people such as yourself and people in this community in future endeavors.
I will stop basically hijacking this thread now
Thanks to all of the people who support these community's, with out whom many of us would never get our foot in the door. Much appreciation to ACD168 for being there to help me.
Take the time and learn to do it right the first time.
A Lex and Er said:
Hello,
I wanted to thank you again for the help this last weekend. I apologize for not returning for more of the help you offered me. My wife only has every other weekend off and we have an 18mo. old son, both of whom deserved my time more than my DI. I love my DI but it wasn't giving me much love.
Although VZW isn't always the nicest to my pocket book, I have never been taken care of as well by any other provider(s) employees, thank you. As I mentioned in my first post, my VZW guys are cool with me. Yesterday I went into the store and the manager offered to help me. He managed to reconnect my DI to the network but no 3g's. He believes my problem is just a coincidence because he had another customer with a similar problem over the weekend, with no mod's. Still I need to exchange my DI, it doesn't look like 3g's is going to turn on.
My real issue is still getting custom recovery off and stock recovery back on, then unrooting will be a breeze. The videos you lead me to are one of the sources I have been working with, however to reverse the leaked ota, Downgrade leaked ota video, requires SDK and adb knowledge, this is where I am noob. At this time my VZW manager who is in school for programing is attempting to help me (he has a over clocked Palm Pre Plus, 1Ghz), this is very cool of him, well beyond what is expected. (I am in no way encouraging anyone to rely on their VZW employees for this kind of help, this is a unique situation, I have been building a relationship with my VZW guys for two years+, not all VZW employees have a clue about mod's, and mod's technically void the warranty) I am hoping to learn enough about these tools, SDK and adb, to help myself before the next time, and I will hopefully be gaining some of this knowledge from my friends at my VZW store soon. I will also be looking forward to the help I receive from fine people such as yourself and people in this community in future endeavors.
I will stop basically hijacking this thread now
Thanks to all of the people who support these community's, with out whom many of us would never get our foot in the door. Much appreciation to ACD168 for being there to help me.
Take the time and learn to do it right the first time.
Click to expand...
Click to collapse
First off, you are very welcome my friend, anything I can do to help do hesitate to ask!, and your not hijacking any thread brother, that's what these threads are for!!!
Thats real cool of the VZW employees!!
adb and sdk isnt that difficult I can help you!!
Read my post about warranty exchange.
I know alot of people are "better safe than sorry" mentality. but I have returned 2 phones that were fully rooted, updated, s-off running custom roms and I had no issues. in fact ive never had an issue using warranty exchange. ive exchanged phones that I broke (like broke.. with pieces coming off). I just call and tell the operator lady my phone doesnt work, i dont know why.. it was just working earlier and now it wont turn on.. they send me a new phone and I send back the broken one and everyone is happy.
They only confirm that the numbers on the phone match your account. Not the reasons you are sending it Back. the warhouse guy that opens your box isnt the same guy you talked to, nor do they have information about your phone call to the tech. They simply open the box, scan the numbers and move on.
dont stress to much about it
Great info here
Thanks to every one of you on this thread. I am finally breaking free from WinMo and getting Dinc after a lot of research. I like Verizon but hate the bloatware they pack onto Androids and all the other phones, so I will be fiddleing with ROMs. If I screw up I am looking here first to see how to get it back to stock so I can get my new one with the insurance coverage.
Everytime I get to serouosly looking around these forums I learn great new stuff. I will donate to the XDA someday soon!
Okay. so im a noob. Just need to ask. What do you guys mean by stock recovery? I just rooted my phone but need to unroot to send it in for work at Verizon. Could you help me out?
Okay so - recently my I9000m went into a boot loop (during normal use - though I did have voodoo installed) and I can not access recovery mode. I could however access download mode.
I attempted to install stock firmware from samfirmware - no luck.
I attempted to install stock firmware from the forums - no luck.
I attempted to install EZBase - no luck.
I even attempted to use Virniks 'stock everything' tutorial - no luck.
After all these attempt and various other attempts involving 3 button fixes I was still having boot-loops.
So I got desperate - and I installed the Odin One Click for captivate - I know...bad idea but like I said.. I was desperate.
Now my i9000m (bell canada) starts up with the AT&T Logo and then boot loops!
The worst part is I can't even access download mode anymore! I understand that this is probably due to the fact that the buttons are remapped - keeping that in mind I tried as many key combos as I could but still get nothing but the AT&T Logo looping over and over.
So to the point.. does anyone have a surefire way to get to captivate download mode on a I9000M?
I've read about the JIG solution but I'll use that as a last resort as I would have to order the pieces (I'm not much of a solderer).
So are there any non-JIG solutions to get back to download mode/restore my phone?
All input is appreciated and I'd like to thank everyone that has tried to help me these last couple of days!
Sounds like your internal SD card is dead.
I was having similar issues where the phone would just bootloop. I re-flashed 4-5 different stock roms which all did the same thing. One of the stock roms allowed me into recovery mode, which yielded no success only a no sd card message.
I have gone ahead and sent my phone out to Bell for repair.
Viper717 said:
Sounds like your internal SD card is dead.
I was having similar issues where the phone would just bootloop. I re-flashed 4-5 different stock roms which all did the same thing. One of the stock roms allowed me into recovery mode, which yielded no success only a no sd card message.
I have gone ahead and sent my phone out to Bell for repair.
Click to expand...
Click to collapse
I'm thinking of doing the same (bringing it to bell) though I'm not sure they'll honor the warranty with it booting up with the AT&T logo, hah :<
Yeah i dont think they would service that, i was fortunate enough to get back a stock i9000m rom so it still boot up with that.
You can try contacting samsung directly to see if they will be able to repair for you, or try the jig and re-flash to stock bell rom
Viper717 said:
Yeah i dont think they would service that, i was fortunate enough to get back a stock i9000m rom so it still boot up with that.
You can try contacting samsung directly to see if they will be able to repair for you, or try the jig and re-flash to stock bell rom
Click to expand...
Click to collapse
Called samsung last night - they said I have to bring it to bell first.
Worst case scenario I'll pay sammy to fix it =/
Update: Just got off the phone with Bell, described my problem, said that I messed with the software real hard and they said that as long as I didn't remove any warranty stickers I'll still be able to get it fixed by samsung foh freeee.
Viper717 said:
Sounds like your internal SD card is dead.
I was having similar issues where the phone would just bootloop. I re-flashed 4-5 different stock roms which all did the same thing. One of the stock roms allowed me into recovery mode, which yielded no success only a no sd card message.
I have gone ahead and sent my phone out to Bell for repair.
Click to expand...
Click to collapse
I have urgued him to flash any SGS firmware with recovery image, but he didn't listen.
And yes, I think that his internal storage bus is dead.
If so, he should write down IMEI of his phone, and send email to the Samsung Korea with the info, that his internal SD card is dead. They will send him brand new phone.
But in the case he would rather use warranty service of his provider, he will need to:
a) try reboot with adb, and fastest as he can, try to issue "reboot download" command with it
OR
b) make JIG, and reboot to download mode, and reflash stock ROM
Asking Samsung Korea for new phone with IMEI sent to them do not require any of above...
EDIT: I have missed your last reply. Good to know, that Bell will fix it for you. But I do not think that they will be able to fix it. They will more likely give you new phone.
Virnik0 said:
I have urgued him to flash any SGS firmware with recovery image, but he didn't listen.
And yes, I think that his internal storage bus is dead.
If so, he should write down IMEI of his phone, and send email to the Samsung Korea with the info, that his internal SD card is dead. They will send him brand new phone.
Click to expand...
Click to collapse
I did listen - no matter how many times I tried to flash the sgs firmware w/ recovery image it would just keep booting and wouldn't enable the functionality.
As i detailed above I tried several recommended methods to re-enable the recovery mode and none of them worked.
Thanks for your help - hopefully Bell honors what they said on the phone.
Sozage said:
I did listen - no matter how many times I tried to flash the sgs firmware w/ recovery image it would just keep booting and wouldn't enable the functionality.
As i detailed above I tried several recommended methods to re-enable the recovery mode and none of them worked.
Thanks for your help - hopefully Bell honors what they said on the phone.
Click to expand...
Click to collapse
OK. Just do not panic :-D
You will get your phone back, more likely new one.
And on other hand, this result is not your fault. Some "first-line" SGS phone models has been faulty. You are not the first one with such problem.
Virnik0 said:
OK. Just do not panic :-D
You will get your phone back, more likely new one.
And on other hand, this result is not your fault. Some "first-line" SGS phone models has been faulty. You are not the first one with such problem.
Click to expand...
Click to collapse
They said they would send it to Samsung and give me a loaner until mine is back.
Not sure if they'll still honor it when I show up in person...but I'm hoping for the best.
So to give a final update:
After a couple commutes back and forth to the Bell store and a couple phone calls to Samsung it looks like I voided the warranty and I'm SOL on getting this phone repaired.
The (semi)bright side of the story is that I have an insurance policy with Bell and I'm getting a brand new SGS for $150.
Sozage said:
So to give a final update:
After a couple commutes back and forth to the Bell store and a couple phone calls to Samsung it looks like I voided the warranty and I'm SOL on getting this phone repaired.
The (semi)bright side of the story is that I have an insurance policy with Bell and I'm getting a brand new SGS for $150.
Click to expand...
Click to collapse
Little too much for a few hours of your time. If you'd reflashed stock ROM and ignored vibrant fw, as I've suggested, they would have no chance to find out what happened, and you've been given new phone for free. But you were in a hurry. Besides, your second, but in the circumstances of your haste not important misstake was, that you've told them what you have done.
Sent from my GT-I9000 using XDA Premium App
Virnik0 said:
Little too much for a few hours of your time. If you'd reflashed stock ROM and ignored vibrant fw, as I've suggested, they would have no chance to find out what happened, and you've been given new phone for free. But you were in a hurry. Besides, your second, but in the circumstances of your haste not important misstake was, that you've told them what you have done.
Sent from my GT-I9000 using XDA Premium App
Click to expand...
Click to collapse
Exactly what I thought...you gave them extremely obvious reasons to put you at fault when you could have easily gotten a free replacement out of this. Don't answer questions that aren't asked
My father's I9000M had a failed SD and I got it replaced for free. Ironically his had a single ROM flashed on it and mine has had over 100 and been 100% fine.
chambo622 said:
Exactly what I thought...you gave them extremely obvious reasons to put you at fault when you could have easily gotten a free replacement out of this. Don't answer questions that aren't asked
My father's I9000M had a failed SD and I got it replaced for free. Ironically his had a single ROM flashed on it and mine has had over 100 and been 100% fine.
Click to expand...
Click to collapse
Btw, it does not matter how many times you'll reflash, this sd bus failure is pretty common in some first series of GT-9000 and GT-9000M
Sent from my GT-I9000 using XDA Premium App
chambo622 said:
Exactly what I thought...you gave them extremely obvious reasons to put you at fault when you could have easily gotten a free replacement out of this. Don't answer questions that aren't asked
My father's I9000M had a failed SD and I got it replaced for free. Ironically his had a single ROM flashed on it and mine has had over 100 and been 100% fine.
Click to expand...
Click to collapse
My BELL phone started up with an AT&T logo... even if I didn't volunteer the information they would have figured it out and sent me the bill.
As soon as they determine it is off warranty Samsung charges $35 dollars just to evaluate the problem and then charges you to fix it.
Yes I should have just brought it back when it first messed up but I figured my warranty was already voided due to the voodoo installation that I could not reverse (due to the boot loops).
Lesson learned.. probably won't tweak my phone too much in the future...especially if (like my last phone) I can't get into recovery mode - though I'm hoping this is fixed in the new phone I get.
Sozage said:
My BELL phone started up with an AT&T logo... even if I didn't volunteer the information they would have figured it out and sent me the bill.
As soon as they determine it is off warranty Samsung charges $35 dollars just to evaluate the problem and then charges you to fix it.
Yes I should have just brought it back when it first messed up but I figured my warranty was already voided due to the voodoo installation that I could not reverse (due to the boot loops).
Lesson learned.. probably won't tweak my phone too much in the future...especially if (like my last phone) I can't get into recovery mode - though I'm hoping this is fixed in the new phone I get.
Click to expand...
Click to collapse
$5 jig could have saved you $150
But at least you're having your phone repaired...
Kops said:
$5 jig could have saved you $150
But at least you're having your phone repaired...
Click to expand...
Click to collapse
Not repaired! New phone! Maybe even one without a faulty SD card!
Sozage said:
My BELL phone started up with an AT&T logo... even if I didn't volunteer the information they would have figured it out and sent me the bill.
As soon as they determine it is off warranty Samsung charges $35 dollars just to evaluate the problem and then charges you to fix it.
Yes I should have just brought it back when it first messed up but I figured my warranty was already voided due to the voodoo installation that I could not reverse (due to the boot loops).
Lesson learned.. probably won't tweak my phone too much in the future...especially if (like my last phone) I can't get into recovery mode - though I'm hoping this is fixed in the new phone I get.
Click to expand...
Click to collapse
The lesson you should've learn is to READ before you attempt anything.
I've flashed about anything to this phone and it's pretty hard to really brick the thing... Flashing the rom from a captivate is realy not in the line of "tweaking" rather than no-sens what so ever...
t1mman said:
The lesson you should've learn is to READ before you attempt anything.
I've flashed about anything to this phone and it's pretty hard to really brick the thing... Flashing the rom from a captivate is realy not in the line of "tweaking" rather than no-sens what so ever...
Click to expand...
Click to collapse
Right, it should be enought to use common sense, and think a little before any further action. I have tried almost anything, starting with dualboot to xubuntu linux, or editing apk's, modding and themming apps (not always successful), erasing all data partitions, created new ones, installed (or at least tried) to install gentoo linux with simple routing capability, and so on. And I'm still here.
Truth is, that some first lines of SGS were affected with faulty sd bus. But there is no need for paying warranty service, and no need to be few days without my phone. If common sense is used, then User would not:
1) install captivate firmware
2) flash anything before cwm is working
if both above fails, he'll reboot to the download mode, flashed canadian or any other fw containing Sbl.bin, alias recovery.
After that, he would flash standard stock firmware which is used by his operator. As a last thing, he would wipe sdcard from recovery.
Phone will look, behave and WILL BE same as he'd bought it.
So they will look on it, and will see standard, untouched phone, which is unknowingly rebooting itself.
Voila! They'll have no other chance then give you brand new phone right on the spot.
So for the next time, keep your mouth shut at least, when you deal with operator ;-)
Sent from my GT-I9000 using XDA Premium App
t1mman said:
The lesson you should've learn is to READ before you attempt anything.
I've flashed about anything to this phone and it's pretty hard to really brick the thing... Flashing the rom from a captivate is realy not in the line of "tweaking" rather than no-sens what so ever...
Click to expand...
Click to collapse
I wish people would read the entire thread before posting more bs like this.
Trying to put the captivate software on my phone via Odin One Click was the 10th or so thing I tried to do to restore my phone. Nothing would work - recovery mode did not work on my phone nor was I able to restore it.
Flashing the captivate software was an attempt to get recovery working (a desperate attempt) and had nothing to do with my comment about tweaking.
diaf.
I know there is nothing you can do but out is bs that you' voided' warranty. they make you pay $150 for THEIR hardware failure.
Hi everybody, I enjoyed my stock N4 for almost a year and today several apps started to crash suddenly, after that the device rebooted itself and never got out of the bootloop. I immediatly booted into recovery and tried to wipe the cache memory and perform a factory reset but I cannot do either of the two, the error I get is something like "can't mount cache partition".
What should I do? How did this happen?!? I really need my phone back asap.
Thanks everybody!
Flash the stock images.
Chromium_ said:
Flash the stock images.
Click to expand...
Click to collapse
Ok I will but...How can this happen? A fully stock phone who never had a problem suddenly corrupts it's partitions?! (This is my understanding of the situation, correct me if I am wrong)
Thanks again for the link
Update: unlocking the bootloader works but when I reboot it appears to be locked again.
flashing the bootloader img file fails.
chikosneff said:
Update: unlocking the bootloader works but when I reboot it appears to be locked again.
flashing the bootloader img file fails.
Click to expand...
Click to collapse
sounds like your storage itself fails. thats the same issue that happens when the storage goes bad.
simms22 said:
sounds like your storage itself fails. thats the same issue that happens when the storage goes bad.
Click to expand...
Click to collapse
Thanks for helping, yes it looks like..so I can throw away my phone or there's something more I can try?
It feels so weird because it's one of the few phones I always kept stock, never fell, never had a single problem. Damn.
chikosneff said:
Thanks for helping, yes it looks like..so I can throw away my phone or there's something more I can try?
It feels so weird because it's one of the few phones I always kept stock, never fell, never had a single problem. Damn.
Click to expand...
Click to collapse
You could give this a try, but I really doubt it'll do much. I guess its worth a shot though.
chikosneff said:
Ok I will but...How can this happen? A fully stock phone who never had a problem suddenly corrupts it's partitions?! (This is my understanding of the situation, correct me if I am wrong)
Thanks again for the link
Click to expand...
Click to collapse
chikosneff said:
Update: unlocking the bootloader works but when I reboot it appears to be locked again.
flashing the bootloader img file fails.
Click to expand...
Click to collapse
Tried to Toolkit yet ? http://forum.xda-developers.com/showthread.php?t=1766475
Why did it happen? A phone is basically a mini computer, same as when you have to reload a computer OS sometimes,(failing hardware, bad app???)
Timboe73 said:
Tried to Toolkit yet ? http://forum.xda-developers.com/showthread.php?t=1766475
Why did it happen? A phone is basically a mini computer, same as when you have to reload a computer OS sometimes,(failing hardware, bad app???)
Click to expand...
Click to collapse
I'll give it a shot thanks, but I am afraid that the fastboot flash error is pretty clear :crying:
I get the phone being a computer, and I am totally ready to reload an OS...but I am not so ready to see the storage fails so suddenly leaving me with no phone, especially because this phone has received more care than any other phone I ever had..
Timboe73 said:
Tried to Toolkit yet ? http://forum.xda-developers.com/showthread.php?t=1766475
Click to expand...
Click to collapse
If its failing when he does it manually via fastboot commands, its very unlikely that using a toolkit will change anything. A toolkit simply runs the same fastboot commands behind a GUI.
Switched to windows to give the toolkit a try, then I will follow the unbrick procedure...I still cannot believe that this phone is lost without even having experienced the fun to mess it up with my own hands
chikosneff said:
Switched to windows to give the toolkit a try, then I will follow the unbrick procedure...I still cannot believe that this phone is lost without even having experienced the fun to mess it up with my own hands
Click to expand...
Click to collapse
As expected: toolkit not working. Since the bootloader " relocks" itself after rebooting the toolkit is unable to flash it afterwards.
Will try to contact google support but I am currently living in Europe I don't think it will be easy to get help.
Any other help is greatly appreciated. Thanks everybody.
1. if its within the warrenty period, this is something that would be covered.
2. its fixable. it can be professionally repaired, or you can try to do it yourself with the right parts.
but you will lose whatever you had in your storage, if you havent already.
another case reported :/
i think some batches of nexus 4 contains emmc brick bugs
just see this thread, more then 5 or 6 have been reported here.
http://forum.xda-developers.com/showthread.php?t=2259334
so after reading that thread i **** my self, because if this occured to my nexus i will have no warranty no google claims no nothing because i live in Pakistan.
So i ran emmc check app on my phone to check what it shows.
my emmc check shows i have "NO, Sane chip"
this means i am safe? if it give me "Yes, Insane chip" then i,m not safe according the my theory.
EMMC check app also shows the chip type, my chip type is "016g92"
googling this chip type i came across no specific results, one from S3 sudden death thread discussion. one person reports he have the 016g92 type and it is a safe chip according to other folks.
and one person having a galaxy s3 bricked his emmcs chip and claim the warranty. after the phone returns his chip type change to 016g92
http://smartphone.usofttech.com/t85915.html
so they change the emmc chip to 016g92.
can i surely assume that my nexus is safe from this serious hardware defect?
also any one here run the emmc chip and do give there chips type here, as i want to confirm if i,m safe or not. if not i,m going to sale my phone here. because the lose will be unbearable for me if the brick did occured
---------- Post added at 11:48 AM ---------- Previous post was at 11:37 AM ----------
simms22 said:
1. if its within the warrenty period, this is something that would be covered.
2. its fixable. it can be professionally repaired, or you can try to do it yourself with the right parts.
but you will lose whatever you had in your storage, if you havent already.
Click to expand...
Click to collapse
Dear Sir do advice me
simms22 said:
1. if its within the warrenty period, this is something that would be covered.
2. its fixable. it can be professionally repaired, or you can try to do it yourself with the right parts.
but you will lose whatever you had in your storage, if you havent already.
Click to expand...
Click to collapse
I still have 2 weeks of warranty left but I'll be in Europe till next year..I will try to ask the warranty service if I can send it in at my own expense.
Damn a worldwide warranty service doesn't look so useless now as it looked when I bought it :laugh:
PHONE BACK FROM THE DEAD!!!
So I got in touch with google's customer care to arrange the RMA and just to show them that my phone was impossible to recover I jumped ahead and told 'em: ok let's do a factory reset together so that I can show you what's the problem....
Fastboot>recovery>>data wipe....COMPLETED!
I cannot understand why did it work, I tried to wipe it at least ten times yesterday.
So now I have my N4 back working. What's your opinion on what happened? Do you feel like the problem is going to show up again soon? Is there anything I should do now that it's working? I just did a factory reset, not the cache wipe.
Just FYI: RMA from oversea is a pain in the ass, you have to ship the phone back to somebody in the U.S. and THEN ask for the RMA.
I wish I had your luck, mine did the same thing about 2 weeks ago. Couldn't get it to factory reset either. Mounting issue. My RMA came in yesterday. I'm enjoying the new phone though. It's even got the little nubs on the back. Mine original was a creaky 1st or 2nd batch one, I think. I will miss all the memories, pics, and data on my old one though.
SefEXE said:
I wish I had your luck, mine did the same thing about 2 weeks ago. Couldn't get it to factory reset either. Mounting issue. My RMA came in yesterday. I'm enjoying the new phone though. It's even got the little nubs on the back. Mine original was a creaky 1st or 2nd batch one, I think. I will miss all the memories, pics, and data on my old one though.
Click to expand...
Click to collapse
Since I feel this problem is hardware related I do not feel completely safe and I believe you were the lucky one getting the RMA
I had no choice, I should have sent the phone back to the US and then ask for the RMA...big pain in the ass
:fingers-crossed: let's hope this thing holds
Hi,
my GPS stopped working so will have to send it to Sony to get it repaired.
Now I rooted the phone and installed the debloated 5.1.1 ROM.
Is it necessary to install the original firmware for warranty reasons?
And if so, how do to it most easily?
And is there a way to once getting it back I can easily obtain my current ROM with all APPS again?
I did a TWRP backup, and Titanium Backup of all apps, but I fear I will have to redo all the steps of the rooting procedure right?
Or given it's based on Sony's rom you think I can send it in as is?
THanks!
playagiron
Thanks! I did the backup and send it for repair, though WITHOUT flashing the original firmware and leaving all my data and settings. Just to omuch work so will see what Sony says. Previously they have been good sports about intalling ther ROMS (based on original ones).
Will see how it goes!
Thanks anyway!
feherneoh said:
You should backup everything (TWRP backup should be enough, then just copy the contents of internal memory to PC)
For restoring stock I suggest you to use Flashtool and XperiFirm (included in Flashtool)
After you get it back, just root, install recovery and restore everything
Click to expand...
Click to collapse
when you get it back tell us how it went...
playagiron said:
Thanks! I did the backup and send it for repair, though WITHOUT flashing the original firmware and leaving all my data and settings. Just to omuch work so will see what Sony says. Previously they have been good sports about intalling ther ROMS (based on original ones).
Will see how it goes!
Thanks anyway!
Click to expand...
Click to collapse
Hi,
so after four weeks finally got a reply from the service center:
1) Custom ROM is no problem (at least in my case, was based on original though, the debloated one around here)
2) BUT: GPS failure seemed to have happen due to my fault!!! They don't say how they can tell. OK obviously I dropped the phone a few times but hell its got the outdoor specs covering falls etc!!!
So, they ask 160 EUR to get it repaired and explicitly say they cannot guarrantee that even after that it will work fine!!!!
So I told them to just send it back. Now the shop asks for 20 bucks for this "service" of getting the cost estimate.
Really disappointed with tehe Sony service... ;-( Basically paying 20 EUR for 4 weeks without the phone and still no GPS...
argue with them, threaten with a law suit do anything, that usually works. just scare them saying they gave you a faulty phone, also threaten with the sale of goods act.