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Just called up to see if I could get my phone replaced due to a crack in the handset and the guy said that the structural defect is not covered even though I have sent it back before with the same problem.. the thought it sounded a bit fishy so went onto the o2 website to find that they no longer sell the device most likely due to the poor build even though that was supposed to be fixed with the new model, this means that any one wanting to get there phone replaced by o2 will be sadly disappointed.
damn, sorry to hear that mate, looks like i got mine just in time
a few weeks back, i complained of the cracks in the case, got told i would be sent a refurbished one when they received my one back from me.
i never sent it, and received a new one anyway. got lucky!
if i were you i'd complain like hell- there must be something they can do?! money off line-rental, different phone to replace x1?
vodafone did the same thing months ago but i'd send to SE cause you know they will
I'm gona complain like hell just like you said and get them to give me a new phone.. I do like my xperia but its got a crack running from the volume buttons to the battery cover making it really loose so the cover falls off sometimes and last time I took it back was because the volume buttons stopped working due to a similar crack!
might see if i can get an iphone just because I know the built quality is sound..
once i got my phone replaced i sold it immediately, yoг should have done the same. A lot of people were replacing the phones several times, so that could not be forever. Operators do not want to lose money =))
chaosant said:
I'm gona complain like hell just like you said and get them to give me a new phone.. I do like my xperia but its got a crack running from the volume buttons to the battery cover making it really loose so the cover falls off sometimes and last time I took it back was because the volume buttons stopped working due to a similar crack!
might see if i can get an iphone just because I know the built quality is sound..
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when this happened to me at vodafone since they no longer buy the x1 they sent me about 6 xperias all of them used.... some even having cracks......
So you might end up getting a used one :S
yeah, the one i got was 'refurbished', but i honestly could not find a fault with it, no marks, no scratches, no sign of wear.
BUT there is a little rattle coming from inside when i shake the thing... but it works perfectly well
msc125 said:
yeah, the one i got was 'refurbished', but i honestly could not find a fault with it, no marks, no scratches, no sign of wear.
BUT there is a little rattle coming from inside when i shake the thing... but it works perfectly well
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cool! i think all xperias have that its something to do with the sliding mechanism
Damn i just sent my X1 to voda due to it not charging or connecting via mini usb port.
I would like my broken X1 back so I can send it to SE rather than having a refurbed model.
Jasand said:
Damn i just sent my X1 to voda due to it not charging or connecting via mini usb port.
I would like my broken X1 back so I can send it to SE rather than having a refurbed model.
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i feel your pain! >.<
comeradealexi said:
cool! i think all xperias have that its something to do with the sliding mechanism
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It's the optical joystick, at least on mine, that makes that light rattle. The sliding mechanism is solid.
Most have got lucky, phoned O2 on Wednesday 02/09 as phone won't conenct to internet, got told to send it back and they would sort out a repair/replace, got home from work yesterday and they had delivered a replacement. If it is a re-furb it is immaculate. so up to yesterday they were still replacing them
xperiance said:
It's the optical joystick, at least on mine, that makes that light rattle. The sliding mechanism is solid.
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cheers, my old xperia had that optical joystick rattle, this is something else, but hey like i said... works good
now i'm regretting getting the xperia even though i do love it, might wait for the x2... does anyone know if it's coming out on o2?
see if i worked at 02 i'd of seen what a disaster the x1 was with the cracks ect and how many times this device had to get sent back and selling the x2 would be a risk, a gamble because the x1 caused so many problems - vodafone and o2 both saw these problems and vodafone dont sell ANY windows mobile devices now either so...
waiting for the xperia x10 now, phone contract doesnt run out till June :/ hopefully some good phones will be out by then. Thinking that android may be the way forward but might go for a blackberry or maybe even the iphone 3gs we will see.
Does anyone have a "crakle" sound in the earpiece - usually happens when someone speaks loud and the word starts with a p, b etc.
I've turned the volume down as it is quite loud.
hi,
im have the same problem the ear speaker is very loud and on my phone is the i and e ! i think the speaker is creaking... that too loud... have a Prof. a idea please ?? the volume is on dialog on Minimum.
thanks
Yes. I too have this problem.
when the volume is louder, the speaker creaks.
I have the same problem with my iPhone 3gs but with much higher volume.
Yes the ear volume is too loud.. They must make a fix for this
Is this think going to be fixed or should I drop my device ?
the HD I bought a year ago didn't have any of the HD2 issues
I have this problem, haptic touch vibration makes a strange rattling sound as well. I contacted VF and they said when they have more in stock they will send o new one to me......
anyone solved this?
Please can you tell if and how anyone solved the occaisonal Crakle in Ear Piece? Me too have the same problem with hd2 and latest rom allready on the device.It is very strange problem.
attolo said:
Please can you tell if and how anyone solved the occaisonal Crakle in Ear Piece? Me too have the same problem with hd2 and latest rom allready on the device.It is very strange problem.
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No fix as yet. No guarantees there will ever be! There is a thread concerned with this already.
So HTC was working on the SD card fix which was not even mentioned in the threads ( I did not notice someone really screaming because of it. maybe someone did but not as much as 8000 users ) which is a minor issue but they seem to ignore the crackling issue!!?? I did not receive any update since more than a month. Can someone please for god's sake contact them ? I said PLEASE because it's a major flaw...
My HD2 also suffers from the occasional crackle and sound distortion . Sound quality of my old N95 was far superior. Hope that its just a firmware issue and that an update will be released shortly. Generally happy with the phone overall though .
anyone get a hiss pulsating every now and then? its not everytime i take/make a call but just sometimes. its annoying! lol.
**** turpin said:
anyone get a hiss pulsating every now and then? its not everytime i take/make a call but just sometimes. its annoying! lol.
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Yep, I heard it yesterday for the first time, not sure it was their all the time or that i had just noticed it.......all i know is that it drove me mad to the point that i had to hang up.
My first handset had the earpiece crackling, so I had it exchanged today. Sadly the new one also has this problem. I've called T-Mobile to see if I can get another exchange, but they'll only do one exchange and I've used that one up
I now have until next Tuesday (so Thurs this week thanks to Xmas bank hols) to decide whether to return or keep the phone.....Aaarrrrggghh!!!
I now understand why Vodafone dropped the HD2 from their line up. It's a great gadget for people like us, but just not finished enough to sell as a top of the range phone to the general public.
DavidC1980 said:
My first handset had the earpiece crackling, so I had it exchanged today. Sadly the new one also has this problem. I've called T-Mobile to see if I can get another exchange, but they'll only do one exchange and I've used that one up
I now have until next Tuesday (so Thurs this week thanks to Xmas bank hols) to decide whether to return or keep the phone.....Aaarrrrggghh!!!
I now understand why Vodafone dropped the HD2 from their line up. It's a great gadget for people like us, but just not finished enough to sell as a top of the range phone to the general public.
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They all do it, it isn't that your particular handset is faulty. I've had two as well.
Ah, okay then. I had thought that I was just a bit unlucky. Hopefully there'll be a volume-fix out soon then.
I have same problem, hopping for a fix soon.
Hi guys.
Right. I've got a really weird and very frustrating problem.
I had a white Xperia X10.. and was experiencing some problems with it. The person on the other end of the phone was complaining about a random banging/knocking sound that was happening every few seconds or minutes.. and also that they could hear themselves talk intermittantly.
I bared with this for a few weeks till I got fed up and sent it to Sony. They sent it back saying 'it passed all the tests', but the problem was still there!
So, I got rid of it, and bought a new black one.. and guess what.. same problem!.
Its just too coincidental that the same thing happened with 2 different phones. Also, there is only 1 person that complains about this (we're both on O2, and she's using the HTC Desire).
I first thought that it was her phone, or it was my simcard.. but it cant be, because I used my simcard in another phone for a week and there were no problems, and she's not had this problem with anyone else.
Its soo frustrating I just dont know what to do now!!
Has anyone else experienced this?
I have the same problem... i heard maybe fixed in the update but I dunno its really frustrating.. at first i thought it was other cell phone till other people told me about.. had the phone for 3 months so i doubt it covered under warrenty..
Well.. the previous X10 I had had the old firmware (016), and the new one I have right now has the latest build!(023).. so it cant be that...
Please help
I have this problem from the first day I bought the phone
'They all do that , guv'
Issue with mine as well...... I dont know why SE is not doing anything......
Definitely also have that problem.
Same here + incoming callers can hear echo
If SE dont fix it soon i gonna sell it and buy Galaxy S or wait for the new "Desire HD"
My opinion, they have used bad quality speakers sins SE have not fixed it and we (i) can hear crackling sounds sometimes.
Axuly the same problem is with the vibrator.. to weak, bad quality on the motor/to small?
Sell it, get desire, galaxy, etc.
Or use MW600 which comes cheaper and it has a FM radio too.
Both my wife and I purchased x10's and other than the call volume\noise issues we're happy with them.
It is a big problem though and I wish they'd address it.
This is a serious problem with the x10. Im surprised it wasnt mentioned at all.
Ppl at the other end hear me muffled. Like i have a blanket over my mouth or something. The wierd thing the phone doesnt do it all the times...Anyone with the same problem?
I hope this is going to be adressed by the new 2.1 update.
Phone bought thro rogers Canada.
Regards
not having that issue, think is your phone :s
Hey everyone, I know this is going to be a lengthy post but do please read on and feel free to post your thoughts.
Here's the story... I have had my Galaxy S II for 4 weeks now and every phone call I have made & received has been problematic. Everybody I spoke to was complaining about poor quality, an echo to be more specific, they reported their own voice was being echoed back but the call is always fine on my end. What this means is the call is almost impossible to hear for the other person and they end up calling me back on another phone, its driving me mad and it really is a big issue so I decided to get it exchanged with the company I got it from (Dial-A-Phone). I only arranged the exchange today so I have to wait 3 - 5 days for the bag to arrive to post it back in.
In the meantime I was looking online to see if anyone else had this problem and I can across a thread on AndroidForums (Can't post a link here because im a new user). So it looks like it's not just me its actually a lot of people and seems like it's most Galaxy S II's! Reading the posts on the thread its clear to see that the problem only exists when a case is on the phone and that is exactly what I have been finding (I have a CaseMate Gelli).
So this is now making me think exchanging it will be pointless as the new unit will most likely be exactly the same... I did some more looking around and was pretty shocked to find how many people have this issue. I simply searched Google for "Samsung Galaxy S2 call echo" and there are a lot of results, they are all the same issue just on different forums and posted by many different people.
So my options are as follows: Not use a case which I don't want to do because I want to protect this expensive phone, take it out of the case everytime I get a phone call but that is not practical in any way! people have also said to turn off Noise Reduction when a call connects but again I don't want to have to hit "Menu" > "NR" everytime I answer or place a call! Other people say that putting tape over the Noise Reduction mic and cutting bigger mic holes in the cases makes the problem better... But once again I should NOT have to do this! I should be able to use the phone with all functions normally with a case as protection, especially as this is one of the best phones of the year, costs about £500 and none of the other brands such as HTC have problems like this!
A friend of mine who also has this issue showed me an Amazon.co.uk case review entitled "The FACTS about the Galaxy S2 echo problem & the Case-Mate Tough Case" (Again; Can't post a link) but another person who has had the issue and Samsung even tried to cover it up by discontinuing their own case because it was uncovering a problem with their flagship phone.
Anyway that's probably enough on the subject but I just thought this needs to be brought to people's attention and I am also stuck on what to do, As I said I should not have to do any silly workarounds or not use a case, and exchanging it is 99% certain to be pointless... All I can think of is get the replacement phone brand new, don't open it and sell it on eBay brand new then buy a different phone like a Galaxy Nexus for example. But it does annoy me because I love the Galaxy S II, it's a great phone in every way, its just this that ruins it.
Finally, what do you guys think I should do?
Thanks for reading this and feel free to contribute, I just think this needs to be brought to light instead of just secluded in various forums, afterall, its a phone and if the phone calls are useless it's not going to be very good for many people.
You really should search the SGS2 threads before posting. This issue is old news and if you search you will find tweaks to solve the problem.
Edit: But if you reply you will get your post count up a bit
I never had this problem since i bought it, but it's a scary thought since i am doing a lot of calling with it.
I just talked to my G.F. she said my voice comes threw like butter, no problems on any end.
But i do use a plastic casing for my Sgs2, maybe the metal case that you use is the problem my friend, why not try the plastic one's?.
Can't speak for anyone else, but I've had absolutely no issues with call quality either on my end or the person I've been speaking to. None of my friends who have a SII have complained about it either.
Now it may seem like a lot of people are complaining on forums, but Samsung have reportedly sold 10 million units according to an article on Cnet in October. How many complaints have been made in comparison to that number? I doubt it will be as high as 0.1%. So to claim that it "seems like it's most Galaxy S II's!" is a bit over dramatic. Have you really seen about 8 million (that to me would roughly equate to most), different users on one forum? Keeping in mind that it probably the same people moaning on the different forums.
Personally I'd say go for the replacement, the SII is by far the best phone I've ever had. Yes like any electronics there's going to be issues, but I'd be willing to bet the call echo issue is for a small minority of handsets.
I use the samsung official case, vented back cover, not the best protection but i never mess with noise reduction, volume on my end is normally set half way (otherwise the whole world can hear both ends of my conversation) and it has worked perfectly fine, clear as crystal since day 1.
After getting a drink spilled on mine, and subsequently replacing the charge port PCB which also houses the microphone and speaker connectors, i can tell you that there are clear variations in hardware, although minor, still significant enough to potentially be a problem.
It may be totally unrelated but if you search general for "charge port problem" you can see the discussion on different hardware revisions.
Failing that, the easy test is to try this without your case on, also try lowering speaker volume during call and try even blocking the NR mix hole, if nothing fixes it, then its clearly a hw problem and so should really be replaced by Dial A Phone or Sammy.
Sent from my GT-I9100 using Tapatalk
ajh94 said:
So it looks like it's not just me its actually a lot of people and seems like it's most Galaxy S II's!
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Yep, i agree. Quite cleary most GS2s are faulty because some people have mentioned it on a forum. Nevermind the other 10 million people that havent. Lets generalise anyway
As mentionned, old news. Workaround posted on multiple threads. Alot of people just deactivated noise reduction in the dialer... Next caller please!
skimminstones said:
Yep, i agree. Quite cleary most GS2s are faulty because some people have mentioned it on a forum. Nevermind the other 10 million people that havent. Lets generalise anyway
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^^^^
This.
And I've had my SGS2 since May and also use the Case-Mate Tough Case. But thanks for bringing this major issue to light that appears to effect you and maybe three other people.
BarryH_GEG said:
^^^^
This.
And I've had my SGS2 since May and also use the Case-Mate Tough Case. But thanks for bringing this major issue to light that appears to effect you and maybe three other people.
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LOL! Yeah dude, I've been using the phone for 7 months now, no issues of this sort at all. Had a hard case, moved to a soft case a few months later (it was a gift) and all my calls have been fine
ajh94,
So you have eliminated the possible issues originated from the network operators?
No problem here, too.
Yeah I have the same problem but seem to have mostly fixed it.
I removed the rubber housing the microphone as it seemed to be blocking the hole and made the microphone hole larger by wedging a small screwdriver in it.
But I agree with some of the other posts, there are ship loads if threads on this topic. I have posted specifics of my fix on one of them.
Sent from my GT-I9100 using xda premium
Wasn't aware of this problem at all.
Had mine since May, been using a Casemate "Barely There" since September, no problems at all here.
OMG.... my SGS-II must be faulty as I didn´t receive any complaints from my callers since I got my SGS-II in May
skimminstones said:
Yep, i agree. Quite cleary most GS2s are faulty because some people have mentioned it on a forum. Nevermind the other 10 million people that havent. Lets generalise anyway
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not being funny but do you think everyone who owns phone looks at forums reports problems or even notice them. Example nice lady where i work thought her sII was perfect, I looked at it showed her pink spot and yellow tint on screen she hadent noticed and wasent that bothered tbh but point being it was there yes its wrong to generalise but arent you doing the same ?
tonnytech said:
not being funny but do you think everyone who owns phone looks at forums reports problems or even notice them. Example nice lady where i work thought her sII was perfect, I looked at it showed her pink spot and yellow tint on screen she hadent noticed and wasent that bothered tbh but point being it was there yes its wrong to generalise but arent you doing the same ?
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Click to collapse
So a nice lady showed you her new phone to you and your natural reaction was to show her "faults" with the phone that she hadn't even noticed?
Let's make sure we eliminate the network operator before creating such bold statements as "major issue". I know tons of people that own this phone at not any of them have reported this issue. Trust me, I'd here about it if there was one.
Sent from my GT-I9100 using xda premium
So is there a fix for this? Because my phone does the same thing when i receive and make calls. I know someone said to lower to noise.reduction on the dailer. But no clue where to find or how to do that. Thanks.
Sent from my GT-I9100 using XDA App
Solutions:
- Send it to the service center, they should replace the mic with a newer revision.
- Disable Noise Reduction. It's only available during a call and cannot be disabled permanently (Unless phone is rooted, see below), so you have to manually disable on each call.
- You can disable it permanently if your phone is rooted, by using VillianTweaks 1.3.1. There is a fix by LeoMar that supposedly work.
- Use a cover that doesn't cover the top and bottom sides. I've heard that the Case-Mate Barely There cases work, haven't tried it though.
Check this thread for more details.
I have the same problem and my phone is currently at the Samsung service center, though they seemed clueless about the problem so I'm not holding my breath.
tonnytech said:
not being funny but do you think everyone who owns phone looks at forums reports problems or even notice them. Example nice lady where i work thought her sII was perfect, I looked at it showed her pink spot and yellow tint on screen she hadent noticed and wasent that bothered tbh but point being it was there yes its wrong to generalise but arent you doing the same ?
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Click to collapse
Thats my point. Do you think of the 10million GS2s sold that they all have a "major fault" because of a few people mentioning it on a forum?
The vast majority of mobile phone users dont use forums to either report a fault or not to. Using a forum as proof of anything is ridiculous.
If there was a "major issue" do you not think it would be all over the news with 10million units sold? How many of the new nexus phones were sold before the volume bug was reported everywhere?