Support Experience = BAD (Market apps wont install) - Acer Iconia A500

I joined this forum after buying an Iconia Tab a500.
Like any device, this one has shortcomings but overall I really loved this device until this morning...
When I tried to install Dropbox the download went fine and it started installing. However, eventually I received a "install unsuccessful" error message. I tried another app, fail. Another app, fail.
I thought it might be a market problem so I grabbed my Galaxy Tab and successfully installed all three apps.
I did a little research and cleared my market cache, rebooted and no love.
So, time to look to Acer for support on my two day old tablet.
Long story short, they said installing third party apps is beyond the scope of my warranty and they would forward me to their third party support which I would have to pay for!
I informed him the that "Market" comes on the Iconia therefore is an application they supplied but he wasn't having any of it.
I told him that I was going to call Samsung this morning and tell them I had the same issue with the Galaxy and see if they would talk to me. If Samsung would support the same issue, I would return the Iconia. He simply said "Thank you sir have a nice day." and hung up. Nice.
So, as much as I love this device, I may be looking elsewhere for my 10" tablet needs.

So I solved my problem... I was baffled why even when copying a .apk to the device I could not install it.
So, using HD File manager I browsed to the System area and found an "app" folder. In here were all the already installed apks. I decided to try reinstalling one of them... FINALLY an actual information error message!
"Could not install, not enough space"
My device shows 1.2gigs free though?
For the hell of it I killed one movie and bingo, everything is installing now.

In response to the "not enough space" message:
/system/app is where all of the apps that came with that device are installed and it's likely in read-only mode. If you try and install one of those it'll try to overwrite it.
Apps that you install via the market / sideloading are placed in /data/app

Next time, run logcat. I'm sure it would've relayed you that info sooner and told you where the problem was.

atomicwedgie said:
I joined this forum after buying an Iconia Tab a500.
Like any device, this one has shortcomings but overall I really loved this device until this morning...
When I tried to install Dropbox the download went fine and it started installing. However, eventually I received a "install unsuccessful" error message. I tried another app, fail. Another app, fail.
I thought it might be a market problem so I grabbed my Galaxy Tab and successfully installed all three apps.
I did a little research and cleared my market cache, rebooted and no love.
So, time to look to Acer for support on my two day old tablet.
Long story short, they said installing third party apps is beyond the scope of my warranty and they would forward me to their third party support which I would have to pay for!
I informed him the that "Market" comes on the Iconia therefore is an application they supplied but he wasn't having any of it.
I told him that I was going to call Samsung this morning and tell them I had the same issue with the Galaxy and see if they would talk to me. If Samsung would support the same issue, I would return the Iconia. He simply said "Thank you sir have a nice day." and hung up. Nice.
So, as much as I love this device, I may be looking elsewhere for my 10" tablet needs.
Click to expand...
Click to collapse
I was getting seriously annoyed with this issue, but I found out a resolution: Try cleaning your market cache and data AND ensure you have at least 3GB free space. The market needs this amount of space to install apps. It was mentioned on a Xoom forum - so it seems it's a Honeycomb issue. I told Android's market team about this who said they will pass on the information

Related

[Q] Issues downloading apps from marketplace after firmware upgrade

HI all, this past weekend Kies popped up with a notification that there was a firmware upgrade for my Galaxy S. I immediately downloaded and installed it, I guess a newbie mistake. When completed I found that all my apps vanished and my settings went back to out of the box state. Though annoying I spent much of Saturday morning trying to get my phone back to where I had it before the update. The issue now though is that when I log into the market I find I am unable to download certain apps, I get to the install button on the phone then I get an error message "file not found". This is troublesome as there are a few apps that I had before the upgrade that I can no longer install, including paid apps, (examples Pandora, Pure Calendar) nor am I able to install certain new apps. I read that the market will no longer display protected content after this upgrade. I spoke to Samsung who told me to take the phone back to the Bell store. Bell told me to call Samsung as it is a firmware issue
Has anyone else experienced this, and does anyone know of a solution to the problem.
Thank you
tori60 said:
HI all, this past weekend Kies popped up with a notification that there was a firmware upgrade for my Galaxy S. I immediately downloaded and installed it, I guess a newbie mistake. When completed I found that all my apps vanished and my settings went back to out of the box state. Though annoying I spent much of Saturday morning trying to get my phone back to where I had it before the update. The issue now though is that when I log into the market I find I am unable to download certain apps, I get to the install button on the phone then I get an error message "file not found". This is troublesome as there are a few apps that I had before the upgrade that I can no longer install, including paid apps, (examples Pandora, Pure Calendar) nor am I able to install certain new apps. I read that the market will no longer display protected content after this upgrade. I spoke to Samsung who told me to take the phone back to the Bell store. Bell told me to call Samsung as it is a firmware issue
Has anyone else experienced this, and does anyone know of a solution to the problem.
Thank you
Click to expand...
Click to collapse
Some people suffered market problems after upgrading to the UK-released JM1 last week. Apparently Samsung has to notify Google that they released an official update, so that Google allows access to paid and copy protected apps for that firmware. It took a couple of days for everyone to see everything over here. Maybe you just have to wait a bit (?)
Same happened here in Australia.. It was fixed the next day. I called Samsung to complain about it (when it was still happening) and was told that there was nothing they could do (which seemed like rubbish to me)..
If you are updating to a unsupported (beta) fw, make sure you install a rom or replace your build.prop file with a supported fw file.
Hi my phone is a month old now, everything is stock..no mods so far..I am having multiple problems with my phone.
- I cannot download anything from Market..it starts download and then 'download unsuccessful'
- FM radio never worked for me, not even after manually tuning it.
- I am not able to use wifi..it just says 'obtaining address...'
I did a factory reset yesterday and after that I was able to download 2~3 apps from Market..but today I am facing the same issue again.
Please help me guys..
Thanks guys for the help, it turns out that the issue was exactly what you said, but maybe more to the point, my own impatience.
Thanks again
sturmeh said:
If you are updating to a unsupported (beta) fw, make sure you install a rom or replace your build.prop file with a supported fw file.
Click to expand...
Click to collapse
I am on the Captivate running the beta I897UCJH2 firmware. I have market issue with some apps (e.g., Asphalt 5 HD, Fandango, and G4Tv) not showing up. I tried your method of copying over the build.prop file from the official I897UCJF6 firmware release. Even rebooted after doing that. The missing apps never showed up, so I reverted back to the JH2 build.prop file. Any other suggestions to fix my issue?
P.S. - Spoke too soon. This does work. Someone suggested clearing Market cache, followed by reboot, and then installing and reinstalling a couple of apps. And that did the trick.
from what i can gather it seems to be related to a location issue, as in certain apps will not show up for some countries and other apps will, etc.
so if you load firmwares from different geographic location the market is filtering what it allows/not allows bassed on the rom firmware location.
it'll be great if we can remove that filter and have it show everything online.
the work around that i do is find and download the apps via browser, instead of market
also avoid the barcode scanner downloads, which just launches the market app
AllGamer said:
from what i can gather it seems to be related to a location issue, as in certain apps will not show up for some countries and other apps will, etc.
so if you load firmwares from different geographic location the market is filtering what it allows/not allows bassed on the rom firmware location.
it'll be great if we can remove that filter and have it show everything online.
the work around that i do is find and download the apps via browser, instead of market
also avoid the barcode scanner downloads, which just launches the market app
Click to expand...
Click to collapse
Are you saying there a site where I can get the all the apks for these missing apps downloaded by bypassing the market? I have never run across it so far. Every one of the solutions so far has the phone launching the market app at some point, which fails, as the apps are not listed or downloadable there. The apps I am talking about are all free and should be legally able to be sideloaded, but how?

loading old android market on xoom

After much debate I purchased the Motorola xoom today. I am having a huge problem with the android market not wanting to perform with examples being where downloads say they are waiting for install and such, overall not pleased withandroid3.0 market. How can I put the old market back on there so it will recognizethe apps ihave already purchased as well as better functionality. Also typing thison the doom and it is really slow. Is this typical or did I make a bad choice and should have gone withthe galaxy tab. Paid full price so no contracts, just wifi version for home use.
I have the APK for an older Android market on my Honeycomb emulator. Let me see if I can find the original link I got it from.
I think this is it:
http://ivansotof.com/2011/02/install-android-market-honeycomb-emulator
Not sure if you just need the Vending.apk file or not.
Stick with the Xoom. It'll only get better with updates.
tried it
Doesn't seem to be any different than the one already pre installed, I think what I do kind of need is something like being able to install the android market 2.2 froyo or gingerbread edition. Honeycomb a just doesn't show the apps that I have purchased or any for that matter, and that hang time issue with it stating it is trying to install and just hangs there isn't any fun typimg is a bit faster I went back to stock for the keyboard instac of using better keyboard 8 which i have been using for my croid incrdible- I guess not compatible yet with a tablet- fine and dandy I guess- but still' how can I fix the market issue, does anyone know.where I can download the 2.3 version and isntall it without havng sone kind of conflict issue with the xoom tab?
I did end up going to the market management app section in the settings and ende d up deleting all information and wiping in there and pandors that was giving me trouble installed without a problem, force closes though since there is no fix for the wifi version of the xoom' still. Still having issues with other applications with thr hangingsaying it is installing and not showing upp like it should o download screen. It will lenot switch over to the screen where you have your downloading section listed on the left hand side. After several tries it will eventually download, and give me theproper screen' at least it didwith thr oneapp i tested'. Having typin issues where it is slow to register that I am typingsndin fact at this point the typing has not even began sowing up on my screen vrustrating' perhspsi should return the xoom for the more stable galaxy tab-
weird, maybe it's an issue with your xoom. Can you still exchange it?
I find the new market to be amazing. On wifi, clicking install basically downloads/installs anything almost instantly... very very fast.

[Q] Android apps suddenly not compatible with my NC?

I've been collecting free apps from Amazon on my rooted NC for awhile now. At the time I got each of these apps, they were listed as "compatible" with my device.
Now suddenly a lot of them are not, and I am unable to go back and re-install the ones that I had removed.
Even worse, pretty much everything I've tried so far today to grab has come up as incompatible. Even really simple stuff that should have no problem running.
Oddly, at some point early on, Amazon listed my device as simply "Nook Color". Most of the apps are still showing as compatible with that device. Unfortunately, that's not what Amazon thinks my NC is anymore! I now have a second device on my list called "BarnesAndNoble NOOKcolor", which almost nothing is compatible with.
So then I wanted to check to see if Amazon was behind this, maybe to screw B&N fans. But nope! The Android Marketplace lists every game I've checked so far today as incompatible with my NC!!!
That's certainly news to me, considering some of the games I checked are currently installed on my NC and work perfectly.
I'm not sure what's going on here, but it's sort of scaring me. Who's locking down my rooted NC? If the official android marketplace says everything is incompatible... there aren't a lot of options for getting apps.
Do search with "Market" keyword, you will see about 10 threads with many responses and instructions how to fix this.
votinh said:
Do search with "Market" keyword, you will see about 10 threads with many responses and instructions how to fix this.
Click to expand...
Click to collapse
There are quite a few threads found that way, but none of the ones I read helped. I did the "stop/restart Framework/Google and reload" and nothing changed. Most of the others seem to be related to problems with the new market, which was working perfectly for me up until today, or problems run into right after rooting. I've been rooted for about 5 months with no market problems of any kind, and I haven't changed anything on my NC for over a month.
I also tried clearing the settings for the Amazon market and also deregistered the device from my amazon account, forcing it to re-register. Still no luck.
Anyone else seeing this, or have another suggestion?
My old market and new market were working fine too, just like yours, until a few days ago. If you try the 160 dpi/reboot/clear-data-from-market procedure below and that doesn't work, then you may have a totally unique problem that just happens to have the same variety of symptoms everyone else is having. (I'm doubtful.) This procedure seems to be fixing the problem for almost everyone else. Did you try it? It fixed mine.
1) set dpi to 160 in build.prop
2) reboot
3) clear market app data (force close first may help?)
4) restart market, accept terms, let it rebuild data at 160 dpi
5) profit
the above we all seem to agree on now. Next steps are more speculative
6) set dpi back to 161 (or whatever you had)
7) reboot
8) profit indefinitely (unknown how long this lasts; I rebooted >5 times including flashing a nightly w/o issue)
9) do NOT clear data again as this rebuilds data at the wrong dpi again.
Click to expand...
Click to collapse
Thanks, I had tried the first half, but not the second. I used manual nooter, so my dpi entries originally looked like:
ro.sf.lcd_density.xdpi=169.3333
ro.sf.lcd_density.ydpi=169.3333
I don't know if that makes a difference.
Anyway, I just tried the second half of the above process but I'm still showing as incompatible. I wonder if I need to re-noot.
Everyone trying to be helpful here seems to miss the poster's dilemma. He is talking about the Amazon Market, not the Android Market. Hopefully someone familiar with the workings of the Amazon Market will chime in with some suggestions.
My original problem was with Amazon's market, but it looks like that's just a symptom of the bigger problem that I noticed first because I use it every day, as opposed to much less frequent use of the android market.
But the Android market suffers the same problem and from what I've read online it sounds like the problem was started with changes by Google that Amazon also adopted.
Interestingly I noticed this for the first time last night on the Android market and this morning with the Amazon market. Ebook downloads presently are unaffected to my rooted NC. Amazon recognizes my device as an Android but when I tried to make an app purchase this morning it suddenly tried to download it to a BN Nook. Amazon emailed me this morning saying that unless I have their market preloaded by the manufacturer they do not support it. Collusion?
I got the "not compatible" message after installing the most recent update from the Amazon App Store. Fortunately, I have the very first app store apk. I uninstalled the updated app store, then installed the old apk, logged in and then updated it and for some reason that worked for me. You might try not updating also to see if that works. I am not using CM7 though and I'm not manualnootered. I'm minirooted meaning I can side load apps and have superuser access, but no Android Market access and some other things.
I have attached the apk I used. I hope it works for you.
unibroker said:
Interestingly I noticed this for the first time last night on the Android market and this morning with the Amazon market. Ebook downloads presently are unaffected to my rooted NC. Amazon recognizes my device as an Android but when I tried to make an app purchase this morning it suddenly tried to download it to a BN Nook. Amazon emailed me this morning saying that unless I have their market preloaded by the manufacturer they do not support it. Collusion?
Click to expand...
Click to collapse
A better question would be is Amazon trying to bork the Nook Color with their app?
Anyone else have a suggestion for getting the Android Market working again for me?
thanks for the APK, I'll try it when I have a chance... But since the Android market from Google doesn't work either I'm hoping for a fix to that.
If you make the change in your build.prop “ro.product.manufacturer=BarnesAndNoble” to “ro.product.manufacturer=samsung” then reboot the device. This seems to fix most of the device compatibility problems in the Amazon appstore. I went down the top 100 paid and free app list, and the only apps that came up with the compatibility problems after doing this are,
Soundhound
Peggle
Thumb keyboard
Trainz simulator THD
Chuzzle
Talking Tom Cat
flexT9
GrooVe IP
Ultra Voice Changer
TV.com
Compass
Also attached is the amazon appstore v.1.14, it has the double click buying fix, but does not give all the compatibility issues. With installing this version does fix the compatibility problem, but you will be constantly hounded with the update reminder.
I don't use Facebook, but I was able to find, install and open the Facebook app with the new market. Do the density change using 240. Its more stable than 160 for whatever reason.
GMPOWER said:
If you make the change in your build.prop “ro.product.manufacturer=BarnesAndNoble” to “ro.product.manufacturer=samsung” then reboot the device. This seems to fix most of the device compatibility problems in the Amazon appstore.
Click to expand...
Click to collapse
Thanks for the suggestion. Unfortunately it had no effect. The first four apps i tried not on your list all came up incompatible, as did stuff on the google market.
I'll try your attachment to see if it helps. Thx!
kayak and tripit does not install
Running MN4.5 on NC. Kayak and Tripit are visible in Market and downloads - but I get a window that just says "error".
Any suggestions?
GMPOWER said:
Also attached is the amazon appstore v.1.14, it has the double click buying fix, but does not give all the compatibility issues. With installing this version does fix the compatibility problem, but you will be constantly hounded with the update reminder.
Click to expand...
Click to collapse
The old version of the market is working! I was able to install a number of apps that didn't previously work.
Now if I could just get the Google market to work!
Thanks for that link!
I was having the same problem with the AMAZON appstore (but not the android marketplace, for some reason) but I couldn't find the old amazon appstore apk. Going back to it totally fixed the problem. But you're right, the constant reminders to update the apk are a pain in the whatsus.
Also try going into application management and goto market and tap uninstall updates. Also use titanium backup or similar program to freeze market updater.
By what I read, I bet amazon is trying to block the competition because they are fixing to come out with their own tablets and by horning something like the nook you might be enticed to buy their tablet.
I voided my warranty and your mum.
My markets all seem to do whatever the f*ck they want the moment i need an application that was perfectly available minutes before. What i've done to get around the issue if neither the market or the amazon store have what i'm looking for is: (i know its tedious but hey it works)
1) install astro
2) using your android phone assuming you have one, download the applications you want regardless of them being compatible with the nook color according to the android market.
3) once your files are installed on your phone use astro to create a backup of the .apk files you want (open astro > menu > tools > application manager/backup)
4) i then take my sd card out of my phone and pop it into my nook color and install my apps through w.e file manager it is i have on the nook color
all the games that i cant normally download onto my nook through the official methods i've been able to install and play through the method i've been using. not ALL apps will allow you to back them up though =/

[Q] Amazon Appstore login issues

Hi guys,
Thanks for your awesome work in this incredible little device, specially with the new ROMs and so.
My Nook Simple Touch (no Glowlight) is in its original 1.2.1-U, and I've been reading with it really well.
However, I want to install some apps, and seeing that the Amazon Appstore had a huge deal until today, I got the Officesuite Pro license right out the bat.
However, I did not take into account that my Amazon Appstore has been having issues for some time now. It always shows "Please enter a valid email and password", which I'm pretty sure I'm typing correctly.
The version of my Appstore APK is 2.1. Maybe there's a newest one? Maybe do I need to reflash my device, or clean out some data files?
Also, neither my cellphone nor my Nook appears registered on the "My Devices" panel. And my cellphone Appstore works just right.
I found this old thread, but it is so old that I fear nothing in it will work. http://forum.xda-developers.com/showthread.php?t=1414600
Any insight on this issue will be awesome.
Thanks everyone.
Tamhvm said:
Hi guys,
Thanks for your awesome work in this incredible little device, specially with the new ROMs and so.
My Nook Simple Touch (no Glowlight) is in its original 1.2.1-U, and I've been reading with it really well.
However, I want to install some apps, and seeing that the Amazon Appstore had a huge deal until today, I got the Officesuite Pro license right out the bat.
However, I did not take into account that my Amazon Appstore has been having issues for some time now. It always shows "Please enter a valid email and password", which I'm pretty sure I'm typing correctly.
The version of my Appstore APK is 2.1. Maybe there's a newest one? Maybe do I need to reflash my device, or clean out some data files?
Also, neither my cellphone nor my Nook appears registered on the "My Devices" panel. And my cellphone Appstore works just right.
I found this old thread, but it is so old that I fear nothing in it will work. http://forum.xda-developers.com/showthread.php?t=1414600
Any insight on this issue will be awesome.
Thanks everyone.
Click to expand...
Click to collapse
Cant help but I had the exact same issue with mine, it was acting like I was entering a wrong password even though I knew I wasnt. I never tried the Nook optimized version though, maybe give that a stab?
http://forum.xda-developers.com/showthread.php?t=2268593

I'm old and am Very_Dummy

Axon 7 A2017GV1.0.0B8 <---this morning.
I have some pro apps that costed some money.
Now they don't work - phoned the seller and he said something that I had to update the phone to something "above ver. 5".
Ranting around the intern I found this very place. Generally said I know nothing about axon 7. Only howto use it - that is!
However after studying this place reading I found a download thread with all sorts of downloads.
...reading....reading...daring to download an A2017G update with B8 assigned - the latter i supposed to be the sign for the firmware version. Per instruction i placed it in the root and renamed it to "update.zip". Opened phone with "upper sound and on" at the same time and went to choice "update from SD". (Thought now I'm bricking my phone...huhh...).
Viola - it updated nicely - I was kind of happy - however it was just a minor update to MiFavor 4.2 ZTEA2017V1.2.0.B8 from my MiFavor 4.0 (bought that zte when it hit the market).
So - it's not enough - I must further up. There are Nougats etc.
Now can You help me point out in the ZTE 7 file to download a stable more modern version that might have that magic "5" the seller talked about or higher that I can install the same way as I did above???
Or is it a new phone with more power than this three years old ZTE?
And, hallo, I do not want to fiddle with the TWRP and ADP thingy. To much for an old man.
If You can direct me right and my apps works I'll offer You an virtual Dry Martiny!
Sorry If I'm out of date!
Very_Dummy said:
Axon 7 A2017GV1.0.0B8 <---this morning.
I have some pro apps that costed some money.
Now they don't work - phoned the seller and he said something that I had to update the phone to something "above ver. 5".
Ranting around the intern I found this very place. Generally said I know nothing about axon 7. Only howto use it - that is!
However after studying this place reading I found a download thread with all sorts of downloads.
...reading....reading...daring to download an A2017G update with B8 assigned - the latter i supposed to be the sign for the firmware version. Per instruction i placed it in the root and renamed it to "update.zip". Opened phone with "upper sound and on" at the same time and went to choice "update from SD". (Thought now I'm bricking my phone...huhh...).
Viola - it updated nicely - I was kind of happy - however it was just a minor update to MiFavor 4.2 ZTEA2017V1.2.0.B8 from my MiFavor 4.0 (bought that zte when it hit the market).
So - it's not enough - I must further up. There are Nougats etc.
Now can You help me point out in the ZTE 7 file to download a stable more modern version that might have that magic "5" the seller talked about or higher that I can install the same way as I did above???
Or is it a new phone with more power than this three years old ZTE?
And, hallo, I do not want to fiddle with the TWRP and ADP thingy. To much for an old man.
If You can direct me right and my apps works I'll offer You an virtual Dry Martiny!
Sorry If I'm out of date!
Click to expand...
Click to collapse
Application are normally updated from the google play store this may be the place to look if you're interested start to figure out how android smartphone work look at YouTube stuff.......:good:
First of all, I had no idea what the seller is on about with "update 5". The adviser you spoke with may have been misinformed.
Your android version is 7.1.1 now and the MiFavor version (ZTE's variant of android) is 4.2. (these are the latest for the European version of the phone that we have)
What you have is good enough to run absolutely (well, almost absolutely) any app on the store.
The has been a problem with an update to the play store app itself that broke many paid apps.
Please try updating your google play store version following these steps:
-Open the settings menu in the Google Play Store app.
-Scroll all the way down.
-Tap on the Build Version section.
A new version should be downloaded and installed automatically within a minute or so.
Please let me know if this helped. We can explore other possibilities should this fail.
Njes....
....app is an encyclopedia ""Birdlexicon" normally a thick book for us birdwatchers.
Others have the same problem on Android - have heard one nerd solved it by his son. App originally written for iPhone and then transferred to Android. It's updated as seller said for "newer versions of Android".
OK - I'll fück my ZTE-Axon 7 and do as he said - buy a iPhone on the net. He had one to sell.
Tired of this thing now!
OK - waiting a day or so to see if here is an answer on this my very my thread if I can update that Axon 7 without men in white frocks. My Axon seven is anyhow over three years old.
However my own studying needs some answers.
1/ Every hardware now has a firmware. That firmware should fit an OP-system.
2/ What firmware do I have chances to be updated and/or to fit an updated OP-system
3/ What more new OP-system fits within does my old ZTE Axon 7
----> can I take any file-downlod there (on the file download center for zte axon Axon 7 and install it without bricking on the way or with my knowledge have to toss it)
To the bin and be happy?
It will be an Iphone that fits my apps - whatever version.
Will search ads - to old - no more works with 01-bits and curious apps and to many tips an tricks with in the heaven progs. made by people who cant describe what it does - just says it does.
Anyhow - thanks for Your answer, pal!
Love from Sweden!
rzarectha said:
-Open the settings menu in the Google Play Store app.
-Scroll all the way down.
-Tap on the Build Version section.
Click to expand...
Click to collapse
Some sort of problems after updating. I cannot bin many of my apps.
"Cannot delete system apps"?????????????????????
Bin seems partly gone.
OK - tried your suggestion - however not as told - did not work. However in line drop down in app store menu there was a choice "settings" where i clicked here translated "version of Play Store" - told me I had the last version 10.6.08-all. ...then [0] [PR]...200628961.
Tried to bin it - I was stopped as it "was a part of system".
Thought I could reinstall it after removing it in order to refresh the install of the play store.
Thanks Pal!
Any answer is appreciated!
No worries if that did not work.
Let's try to refresh play store after the update. We need to clean all data and cache for the play store application.
Step 1: Head to the Settings menu. This can be done by tapping the cog icon in your notification shade.
Step 2: Find Apps in the menu, then locate the app that you want to clear the cache or data for. (In this case it will be called "Google Play Store"
Step 3: Tap on Storage and the buttons for clearing the cache and app data will become available. Tap on the first option "Clear Data"
rzarectha said:
No worries if that did not work.
Let's try to refresh play store after the update. We need to clean all data and cache for the play store application.
Step 1: Head to the Settings menu. This can be done by tapping the cog icon in your notification shade.
Step 2: Find Apps in the menu, then locate the app that you want to clear the cache or data for. (In this case it will be called "Google Play Store"
Step 3: Tap on Storage and the buttons for clearing the cache and app data will become available. Tap on the first option "Clear Data"
Click to expand...
Click to collapse
Thanks!
Did that! Then repeated what You directed me to do in the earlier post.
No progress!
Are You aware if there are other hopes?
How old is Android 7.1.1?
Ok, so far I worked on the presumption that your paid apps do not work because of the license issue from Google.
Maybe that is not the problem here.
Can you please describe the problems you have with these apps in more detail?
Please quote any error message you get from apps, or if they crash outright.
As for how old android 7.1.1 is, it was released around Dec 5, 2016
Partly solved.
rzarectha said:
Ok, so far I worked on the presumption that your paid apps do not work because of the license issue from Google.
Maybe that is not the problem here.
Can you please describe the problems you have with these apps in more detail?
Please quote any error message you get from apps, or if they crash outright.
As for how old android 7.1.1 is, it was released around Dec 5, 2016
Click to expand...
Click to collapse
Now partly solved thanks to Your method on Google Play Store.
Did the same with the "problem app" Deleted cache and memory.
Was warned sincere that I would lose data and own notes, places etc.
But what da .... if it didn't work.
Restarted the app - took some serious time on first start to show up.
(building new databas, organize and download i suppose?)
The app then started as it was just bought - that is "how I wanted things" settings etc.
Lost however two years of field notes and other things. Sad!
OK - I have some left in my brain - and I'll use a separate note book in the future. Not handy however more secure. I have the app (paid version) "MyBackup Pro" - made a full backup is in "Reware" cload" - however that might be a tough problem to sort things out there.
OK - now the app is rock an rolling.
I'll start over again. Not paying for a new phone....
Thanks pal - Your methods did it!
Hey, I am happy to hear that you resolved the issue. I am very sorry that you lost all your data though
For written notes I can suggest the free app "Google Keep". It saves your notes on your Google account and you can access them on any phone or computer where you're logged in with your Google account. I have used it for a few months and I'm happy with it.
It may be worth contacting the customer support for the application you had and ask them if they keep a backup of your notes and if they may be able to help you restore the notes. I would not have high hopes for this but you have nothing at all to lose if you ask them.
Cheers!
rzarectha said:
......................
It may be worth contacting the customer support for the application you had and ask them if they keep a backup of your notes and if they may be able to help you restore the notes. I would not have high hopes for this but you have nothing at all to lose if you ask them.
Cheers!
Click to expand...
Click to collapse
Have already written them on that matter - and "how come"
I suppose when the app was updated saved data and cache was incompatible.
That is a big blunder from them.
Otherwise it's a splendid field app worth every penny!
And You pal - thanks for directing me and kept my mood up!
From here on - life continue!
And next phone will be a well known costly phone with da powear and well recognized - that is supported higher up in the chain.
Hate that - I want to support the "outsiders".
I'm an old Linuxer/Unixer - now however now I'm forced into that "Windows" by a dual boot strap. That IS not good for future!
Love from Sweden
/BW
Done!
rzarectha said:
......................
It may be worth contacting the customer support for the application you had and ask them if they keep a backup of your notes and if they may be able to help you restore the notes. I would not have high hopes for this but you have nothing at all to lose if you ask them.
Cheers!
Click to expand...
Click to collapse
Have already written them on that matter - and "how come"
I suppose when the app was updated saved data and cache was incompatible.
That is a big blunder from them.
Otherwise it's a splendid field app worth every penny!
And You pal - thanks for directing me and kept my mood up!
From here on - life continue!
Love from Sweden
/BW

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