Related
...to me that the samsungs have their antennas placed in such a way that it is very prone to signal issues.
This comes after they swapped me out 3 times in my first month of service to try to get me a working data connection. My wifes droid 2 doesn't have the same problems and data is great. So they told me today that they are sending me a new droid x because the signal is a known issue.
I have mixed feelings about this cause I love the Fascinate. However not having data a connection really isn't an option. The x is still a sweet phone. If they know the antennas are poorly placed then I would doubt a software update is going to fix the issue.
Sent from my SCH-I500 using XDA App
Isn't the antennae in the bottom half of the device? I feel like I read that in the manual.
It seems to me that after the OTA update, that my reception went way up!
ptfdmedic said:
...to me that the samsungs have their antennas placed in such a way that it is very prone to signal issues.
This comes after they swapped me out 3 times in my first month of service to try to get me a working data connection. My wifes droid 2 doesn't have the same problems and data is great. So they told me today that they are sending me a new droid x because the signal is a known issue.
I have mixed feelings about this cause I love the Fascinate. However not having data a connection really isn't an option. The x is still a sweet phone. If they know the antennas are poorly placed then I would doubt a software update is going to fix the issue.
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
The impression I got was that it wad a hardware defect. To get a better idea of signal strength go to settings,about phone,status and look at the signal strength number. It should be -86 to -92 according to the techs. Once you get -93 the signal isn't good data at all. I sit around -106 most of the time while my sides droid 2 is around -86 most of the time. Is ashame because these phones are really nice. They can tweak reception maybe with a software update but they can't fix a bad design. I wonder if this is why Verizon isn't pushing this phone like the other carriers are. I don't remember having this issue with my Epic prior to switching.
Sent from my SCH-I500 using XDA App
The signal reporting could probably easily be fixed with a software update. I sit outside with full bars and a great signal, and that screen will show me the same values as when I'm inside with next to no signal. I wouldn't trust it to determine if there is a problem or not, but that is just me.
Also, when you have so many phones that are already good, and a few more on the way, how do you decide which one's to "push" to the public? I'd also guess that they'll wait until it gets updated to Froyo before pushing it more as I think it's the only phone they have still without it.
They cram the droid x down everyones throats even though it is inferior to the fascinate. Why would they push a phone with so many known issues? I was simply suggesting that this may be a reason why you don't see verizon advertising the crap out of the fascinate.
As far as the signal goes I don't believe it is reporting wrong. It will take me almost a minute some times to connect a call after hitting send because there is no signal. I have a .01 mb/sec download spead on my fascinate cause the signal isn't strong enough for a more reliable connection.
I'm not the first to have this problem and my whole point was the tier 2 tech guy told me that antennas are a known issue and its a design issue on the samsung. I was simply sharing my experience thats all. I know a lot of people are in the same boat as me and at least there are options to switch models. They know its a problem and were quite willing to get me out of the fascinate. I never asked them for anything but help to get it working. They told me of they give me another fascinate i will have the same problem because its a design issue.
They could tweak the radio with an update but if it is a hardware issue it will never get fixed. Samsung doesn't have a good reputation for fixing these problems even the
easier software issues like GPS never gets fixed.
Sent from my SCH-I500 using XDA App
Good for you, I'm getting tired of my fascinate too.i like my phone but the signal sucks, no gps when you need it, and I can't be farther then 20 feet from my wifi or I won't get signal o yeah and a ton of late txt's that i get from people like a day later.
Sent from my SCH-I500 using XDA App
I always think that it is counterproductive to start a thread to complain about a device without including what market they live in. Also taking into consideration that it does not look like [OP] has been happy with any of the devices he has had since the beginning of September. I myself have not seen any issues with reception but if you look to the left you can see I'm in a major market. GPS does not annoy me. I might use it twice a week and I open gmaps put the phone on the dash and pick it up a minute later with a lock rain or shine. I've done some traveling and have not noticed any difference in signal from my past devices. And I would gather that if a true poll were to be done about peoples satisfaction with the fascinate it would reveal similar results below.
Worst phone ever. 1%
Don't like it. 4%
Love it. 95%
I wish you luck in your quest.
good day.
I got a speed test result of 2Mbps down and 200Kbps down, both with -96dBm listed as the signal strength. Maybe the cellular antennae isn't designed as great as other devices, but you can't tell me that I should have an order of magnitude difference in bandwidth when the signal strength reading is the same (within the resolution that the software can measure) without there being a software issue.
Wow. Ok. Well I'm in the Cleveland market not that it matters as its hardware related. Yes I'm complaining because I really like this phone but it doesn't work as as its supposed to. If you read the forums the galaxy s phone have lots of problems from gps, signal to slider and image retention. It a shame because these are really nice phones, probably the best ones out right now.
I'm not on a quest for a perfect phone. I had issues with the Epic as many others have had as well. I left Sprint because I am the father to 3 Autistic kids. We spend alot of time at the Cleveland clinic and for some reason Sprint doesn't cover there very well.
I left Sprint and moved to Verizon for the better network but with the Fascinate I have been unable to tap into the network. We communicate with our customers and our kids doctors via email so the data connection. So yeah I complain when something that I am paying good money for doesn't work. I don't have money to throw away and verizon is more expensive then sprint. I was impressed with verizons customer service and am grateful they are helping me solve this problem because in real life I have much bigger things to worry about. I just wanted to share what I was told. I'm not looking for problems with this phone but I do need more then. 01 mb per sec on the 3g side.
Rob
www.lostandtired.com (my families story)
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I get you. This is an amzing phone but one marred with problems some of which could be fixed on the software side others that can't. But a great phone none the less.
Sent from my SCH-I500 using XDA App
Maybe your right. My frame of reference was my wifes droid 2 network performance. There is a significant difference between the reported reception of the 2 devices . That also translates to the download speed as well. As far as the signal numbers go that is just what Verizon tech told me. But in all honesty now that you mention it you mention it didn't the iphone 4 have a reception reporting issue that was fixed by an update. I'm basing my issues on real world performance though and not just the numbers. The numbers just seem to coincide with my data connection issues. Verizon said it was my phone and not the service in my area but you may be correct with the signal reporting. Thanks for pointing that out.
Sent from my SCH-I500 using XDA App
ptfdmedic said:
Wow. Ok. Well I'm in the Cleveland market not that it matters as its hardware related. Yes I'm complaining because I really like this phone but it doesn't work as as its supposed to. If you read the forums the galaxy s phone have lots of problems from gps, signal to slider and image retention. It a shame because these are really nice phones, probably the best ones out right now.
I'm not on a quest for a perfect phone. I had issues with the Epic as many others have had as well. I left Sprint because I am the father to 3 Autistic kids. We spend alot of time at the Cleveland clinic and for some reason Sprint doesn't cover there very well.
I left Sprint and moved to Verizon for the better network but with the Fascinate I have been unable to tap into the network. We communicate with our customers and our kids doctors via email so the data connection. So yeah I complain when something that I am paying good money for doesn't work. I don't have money to throw away and verizon is more expensive then sprint. I was impressed with verizons customer service and am grateful they are helping me solve this problem because in real life I have much bigger things to worry about. I just wanted to share what I was told. I'm not looking for problems with this phone but I do need more then. 01 mb per sec on the 3g side.
Rob
www.lostandtired.com (my families story)
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
There's a post about fixing slow 3G speeds, I have doubled mine playing around with it. I moved to Verizon because T-Mo didn't have good service at my new residence, and I was dropping calls. Also only edge. I would have little or no signal for the hour drive from and to Savannah, and dead zones in some of the busiest parts of the city.
I was very reluctant to jump carriers because I had an N1, and absolutely loved it. When I made the decision, I did a significant amount of research, and waited a month to grab a fascinate on release.
I haven't seen a single instant of no service, or for that matter, a 3G connection. Even in the rural boonies I have at least your reported data speeds, and about two bars on signal. Sitting in the middle of a five floor concrete and stone courthouse which is notorious for killing connection, I pull down .78 average and a -92 dbm.
So then, in complete agreement with the above posters, unless you know something about the phone hardware from a very well founded technical standpoint that has escaped the rest of us who are having no such issues, then perhaps you should consider some other possibilities. maybe you just got a bad device?
Or.
Perhaps you are actually a Droid X Ninja, working for Motorola to dissuade the ignorant from buying a better device....
hmmmmm....
In all seriousness though, I would take it Verizon and see about a swap. Your area should have a sufficient infrastructure to have a decent experience.
Daswolven said:
There's a post about fixing slow 3G speeds, I have doubled mine playing around with it. I moved to Verizon because T-Mo didn't have good service at my new residence, and I was dropping calls. Also only edge. I would have little or no signal for the hour drive from and to Savannah, and dead zones in some of the busiest parts of the city.
I was very reluctant to jump carriers because I had an N1, and absolutely loved it. When I made the decision, I did a significant amount of research, and waited a month to grab a fascinate on release.
I haven't seen a single instant of no service, or for that matter, a 3G connection. Even in the rural boonies I have at least your reported data speeds, and about two bars on signal. Sitting in the middle of a five floor concrete and stone courthouse which is notorious for killing connection, I pull down .78 average and a -92 dbm.
So then, in complete agreement with the above posters, unless you know something about the phone hardware from a very well founded technical standpoint that has escaped the rest of us who are having no such issues, then perhaps you should consider some other possibilities. maybe you just got a bad device?
Or.
Perhaps you are actually a Droid X Ninja, working for Motorola to dissuade the ignorant from buying a better device....
hmmmmm....
In all seriousness though, I would take it Verizon and see about a swap. Your area should have a sufficient infrastructure to have a decent experience.
Click to expand...
Click to collapse
I agree with you. The problem is I have been swapped out 3 times and I promise I'm not a droid x ninja I live in Canton Ohio very close to the pro football hall of fame. So you are right about the infrastructure. I honestly don't know what the problem is but it is only happening on the fascinate and not the droid 2 that my wife uses. All 3 of the phones have had the same reception issues. Maybe there is a bug in the code for reporting signal strengh as been suggested. I did try the 3g fix and pushed the file to the correct place but it didn't appear to make a difference one way or the other. People have had mixed success with that.
Get yours works great and that's awesome but for me I can't pull anything better then -96dBm and usually sit right around -106dBm. Verizon keeps telling me its the phone and gives me a new one and it performs the same way.
My intention was not to cause an a problem but to share what I had been told with others who are experiencing the same problems. Not everyone seems to be having the issue but there are issues. I had image retention on my Epic but not on the fascinate. However, there are many people having the retention with the fascinate as well. Just cause I haven't had it doesnt mean its not a problem for others. I really hope this is a software issue but I was told it wasn't. I was just trying to help others with the same problem by sharing what verizon told me. I'm glad your phone works well for you and honestly I'm envious because I wish mine did. Aside from my Palm Pre this is the best phone I have had. I just can't get it to work. The x should arrive soon and I see if there is a difference in performance regarding the network. My guess is that it will work better but part of me is really hoping that it has issues as well so verizon will put in a trouble ticket. They say my area is not having any problems and so they haven't put in a trouble ticket. I truly hope its a network issue or something else that can be fixed.
Sent from my SCH-I500 using XDA App
Motorola is known for having the best signal strength/connectivity in their phones/devices compared to other manufacturers. I personally haven't had an issue yet, but I'm getting similar download speeds to my old TP2, which is my comparison and there were places that signal and internet were terrible, and they are just slightly better with my Fascinate now, so I'm content with what I have.
Glad it is working well for you. The other thing that occured to me today was maybe my wifes phone is reporting the signal incorrectly and there is actually a problem in my area that just hasnt been reported. I had just assumed the Droid 2 was working better cause the numbers were better and it seem to connect calls faster and data was more stable.
It could just be a combination of things. Poor antennae placement in the Fascinate would lead to slightly worse signal strength and translate to lower data rates. A software error could make it seem like the problem is worse than it really is. I think the highest signal that anyone has seen reported on the Fascinate is -86dBm (or close to that). Compared to a Motorola device which has what may be one of the best systems for signal, and a similar software error may make it so that it appears that the signal strength difference is much greater than it really is. To go along with all of that, signal strength and data speeds are so dependent upon the environment and a ton of other factors that could make either go up or down from one minute/hour/day to the next.
Thanks. Makes sense.
Sent from my SCH-I500 using XDA App
I to have been experiencing signal issues. This is a distinct signal difference between my Droid 1 and the Fascinate. While the signal received seems to be similar I have call quality issues on the Fascinate I have never had on the Droid. I to will end up returning this phone because of the issues unless Verizon can find a way to fix it.
The Fascinate is a great phone but poor signal is not an excuse for Verizon.
No, I'm not saying my market because it doesn't matter. The fact that there is an issue is the reason for this thread. If you happen to live in an area that has perfect signal every where you go then goody for you.
Having not owned another droid phone, i have experienced just the opposite as some of the posters here. I came from a TP and had problems talking on the phone in my house. The Fascinate has no problems inside the house or any other area i travel in. Where i work has spotty coverage as best but as soon as i step out the door i have signal, whereas with the TP i had to walk across the street to a vacant lot to get signal.
Hey all,
So i just installed my Airave in my apartment, but I'm seing a lot of activity as far as the WAN light basically its rapidly blinking as if I Was making a phone call. Now here is my question... Can others beside me lock onto my Airave and use its signal? If so is there a way for me to block them out?
Yes,other people can use the airave. If you want to block them you have to call customer service. I believe that you can then give it permission based on phone numbers
yep anyone can. log into sprint website: click my devices: Update my air rave (on right side) :users: restrict accesses then add the numbers of people you want to be able to use it.
I was supposed to get an Airave but then Sprint screwed me because I get a discount for being in the military they said they will not give me one for free. Does it seem like you're getting a better signal?
Thank you guys
and yes, i get full signal, but mine doesn't allow me 3g, i only get 1X speeds with it, but I have wifi so whatever, also call quality is awesome.
no problem. and what? that doesn't sound right man... i would try calling customer service again.
aimbdd said:
no problem. and what? that doesn't sound right man... i would try calling customer service again.
Click to expand...
Click to collapse
Some versions of Airave don't give you 3g speeds, the earlier versions. A new revision was made recently that gives 3g, honestly i dont mind, i got my airave from my boss at work, he had it then canceled sprint.
The airave can not block phone numbers . I called the other day and ask about this problem and they said they can't fix it.also my airave also would set my evo to different time zone after 12 hours and my alarms wouldn't work.I have had mine off for a month now.but I get good signal now and don't pay for it anyways.
DanWalker said:
I was supposed to get an Airave but then Sprint screwed me because I get a discount for being in the military they said they will not give me one for free. Does it seem like you're getting a better signal?
Click to expand...
Click to collapse
That seems kind of backwards..thanks for serving.
Sent from my PC36100 using XDA App
You can go to Sprint online and simply enter in the phone numbers you want to have access to the unit.
The way to test it is do a *99 from a number not entered and you wont get the message that you are going thru your personal tower.
Good luck
Sent from my Evo running Gingerbread!
Big improvement.... i have the newer airvana and it works great
Sent from my HTC Evo
Hulkanator said:
The airave can not block phone numbers . I called the other day and ask about this problem and they said they can't fix it.also my airave also would set my evo to different time zone after 12 hours and my alarms wouldn't work.I have had mine off for a month now.but I get good signal now and don't pay for it anyways.
Click to expand...
Click to collapse
You can go online to sprint and into your devices and manage your airave. It ask's you to have it open or specific numbers. Put your number in and whoever else.
Go to My preferences scroll down to manage my airave access point
As far as I know, only Sprint phones can connect to the Airave. Some of the posts are a little misleading, making it sound like you can allow any phone to connect to it.
Roy Jovero said:
As far as I know, only Sprint phones can connect to the Airave. Some of the posts are a little misleading, making it sound like you can allow any phone to connect to it.
Click to expand...
Click to collapse
True but my neighbours have sprint so I wouldn't want them grubbing off of my airave
I own an airave myself and had it for a year now here's the deal; only 3 users can talk on it at a time meaning they don't even have to know there on ur airwave but once they make a call it will automatically connect. The problem with that is I live in a apt and people used to connect to my **** all the time and I couldn't use it lol. And even the newer airaves don't allow 3g its about 150kbps max on data correct me if I'm wrong. But I'm 100% positive about only 3 users at a time. Now here's the next problem, I believe the airave DOESN'T play nice with AOSP roms it only likes sense. Reason I say this is because on both my heroc and evo running aosp my airave had mad problems nothing would work right ; time zones, calls connecting and just wouldn't let me make calls on the airave. But on sense roms I had no problems whatsoever. Lastly, about locking your airave ;if you lock your airave on an aosp(vanilla, cm etc) it most likely will have problems. This is how my problem got started in the first place to where I came up with my theory. I tried to lock it so people couldn't steal it on an aosp rom and it wouldn't work at all. To make an already long story shorter lol if you lock it I myself believes it will only work on sense roms and that sucks for me cause I hate sense roms, so rock aosp then airave has to be open and people steal my airave so I still can't use it lmfao. Either way it goes I have one and can't use it lol.
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dirkyd3rk said:
I own an airave myself and had it for a year now here's the deal; only 3 users can talk on it at a time meaning they don't even have to know there on ur airwave but once they make a call it will automatically connect. The problem with that is I live in a apt and people used to connect to my **** all the time and I couldn't use it lol. And even the newer airaves don't allow 3g its about 150kbps max on data correct me if I'm wrong. But I'm 100% positive about only 3 users at a time. Now here's the next problem, I believe the airave DOESN'T play nice with AOSP roms it only likes sense. Reason I say this is because on both my heroc and evo running aosp my airave had mad problems nothing would work right ; time zones, calls connecting and just wouldn't let me make calls on the airave. But on sense roms I had no problems whatsoever. Lastly, about locking your airave ;if you lock your airave on an aosp(vanilla, cm etc) it most likely will have problems. This is how my problem got started in the first place to where I came up with my theory. I tried to lock it so people couldn't steal it on an aosp rom and it wouldn't work at all. To make an already long story shorter lol if you lock it I myself believes it will only work on sense roms and that sucks for me cause I hate sense roms, so rock aosp then airave has to be open and people steal my airave so I still can't use it lmfao. Either way it goes I have one and can't use it lol.
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Click to expand...
Click to collapse
So many things not true....
1. The airave supports up to 6 people at once....
2. It does get 3g speeds... I get 2300 kbps up and 900kbps down
3. I have had 0 problems with locking it and using aosp. Sure sometimes it wont send calls... but using the stock rom that happens too.
Sent from my PC36100 using XDA App
dirkyd3rk said:
I own an airave myself and had it for a year now here's the deal; only 3 users can talk on it at a time meaning they don't even have to know there on ur airwave but once they make a call it will automatically connect. The problem with that is I live in a apt and people used to connect to my **** all the time and I couldn't use it lol. And even the newer airaves don't allow 3g its about 150kbps max on data correct me if I'm wrong. But I'm 100% positive about only 3 users at a time. Now here's the next problem, I believe the airave DOESN'T play nice with AOSP roms it only likes sense. Reason I say this is because on both my heroc and evo running aosp my airave had mad problems nothing would work right ; time zones, calls connecting and just wouldn't let me make calls on the airave. But on sense roms I had no problems whatsoever. Lastly, about locking your airave ;if you lock your airave on an aosp(vanilla, cm etc) it most likely will have problems. This is how my problem got started in the first place to where I came up with my theory. I tried to lock it so people couldn't steal it on an aosp rom and it wouldn't work at all. To make an already long story shorter lol if you lock it I myself believes it will only work on sense roms and that sucks for me cause I hate sense roms, so rock aosp then airave has to be open and people steal my airave so I still can't use it lmfao. Either way it goes I have one and can't use it lol.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
aimbdd said:
So many things not true....
1. The airave supports up to 6 people at once....
2. It does get 3g speeds... I get 2300 kbps up and 900kbps down
3. I have had 0 problems with locking it and using aosp. Sure sometimes it wont send calls... but using the stock rom that happens too.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I have also had 0 problems with MIUI, CM6, or CM7 while using the airave/airvana
not sure about speeds as I never use it for data, i always connect to wifi while home.
so it would seem that there are a few just laying around at people homes who aren't even using them? I'm assuming that Sprint gave them to the people who have them free of charge as they had initially offered me?
That just makes me hate the customer service over at Sprint a little more right now.
Anyone willing to give up the one they aren't using? lol
The Rep told me only 3 users can use my device at once maybe mine is older, I have the white samsung airave that looks like a router. Even in the manual it says only 3 users can be on it at once. I've had mine a little over a year. When I get home ill try to find the manual. And I SAID BASED ON MY THEORY NOT ANYONE ELSES, for ME it never worked with any AOSP out there WHEN THE AIRAVE IS LOCKED. Meaning only the authorized numbers can use it and it only works on sense when its LOCKED. why don't you lock it and try for yourself. I've asked about this so many times in the heroc forums nobody had anything. When the airave is open it works on any rom. This is my exp not speaking for others.
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aimbdd said:
So many things not true....
1. The airave supports up to 6 people at once....
2. It does get 3g speeds... I get 2300 kbps up and 900kbps down
3. I have had 0 problems with locking it and using aosp. Sure sometimes it wont send calls... but using the stock rom that happens too.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Youre wrong about the first 2 things nice try though. That's your normal 3g speeds my airave doesn't even support 3g my 3g with out turning my airave is about 1mb when its on my data is way slower. Do your research homeboy before you try to call someone out bro.
http://www.slashgear.com/sprint-airave-reception-boosting-cdma-femtocell-review-1413996/
Sent from my PC36100 using Tapatalk
Hey guys, I'm wondering what actions Sprint or Google will take if the radio problems on the Nexus S 4G end up being hardware problems or NOT fixable via OTA update. Will there be a recall of the device? Hardware replacements? Will it be covered under Samsung's manufacturer warranty?
In other words, I'm just wondering if I should return/exchange it before I might be stuck with a device with faulty hardware.
My ns4g works just fine id exchange it of I were you.
Sent from my Nexus S 4G using Tapatalk
Had same problems, took it back waiting on evo 3d. I've never had good luck with Samsung phones.
Mine works great also. Take yours back. Bye.
I'm really happy for you that you're not experiencing any problems on your devices, but the fact remains that a lot of people are. My 3g speeds are slower and 4G coverage seems to be a lot harder to connect to than it did on my EVO. (Granted, I don't have the EVO to compare it to anymore) My signal over time is around -86 or -90 dbm and sometimes drops down (or above?) 100 or so. I've also noticed that the signal bars sometimes drop to 0 and/or I lose 3G and return to 1X.
Anyway, back to the main point, I just want to know how Samsung/Sprint/Google will handle returns or warranty replacements if it's not fixable via OTA update
Im sure a new update will include a radio to handle the -dm spectrum and data. Sprint is not known for the fastest internet out there so that is something to consider. If you are within your 30 days take it back. If not, go thru the proper channels and be polite. You will get it replaced or something will be done. If your phone is unusable, they cant make you keep it. Verizon has good 3g, but then again, i live on the outskirts of a major city. All about provider and location. Have you had missed calls or dropped calls? I think the reception is no worse than any other. It is just displayed differently.
Uncle Jimmy says hello
Switching carriers isn't really an option. My family pays for my plan and we've been with Sprint for 11 years or so. Honestly, I'm pretty happy with Sprint. I'm just on the fence about this phone. If anything, I'll go for the EVO3D and be happy with that. I had a good time on my EVO. I'm sure it won't be problem free with a hardware version 1, but there's a few things I like about the 3D more than the Nexus and vice versa.
Anyway, thanks for the response
I simply contact via chat on their page. They had me update the profile then update the PRL - during which the reset my connection on their end. I was instructed that after an hour I should see improvement with signal. Sure enough it seems to be working fine now. So give that a shot. Also the agent I chatted with instantly went to solving the issue without the need for me to describe in any detail of the signal issue. It was like he new how to resolve the issue. So maybe sprint has updated their profiles and PRL which resolves the issue. But from the chat he was particular about me following the steps to update from his prompts like he was performing action on his end.
Sent from my Nexus S 4G using Tapatalk
Do you by chance have the transcript from the webchat? I'm kinda curious to see it (Not that I don't believe you)
Oh, also... I exchanged my 2nd Nexus for a new one today because of a weird issue that the phone would lock up/freeze with a really dark, greenish tint and only showing part of the screen (Not sure if it was the screen or the whole system) and I'd have to battery pull to get it back.
Anyway... while I was there the Best Buy manager(?) said I wouldn't be able to exchange it for the Evo3D if I decided I didn't like the Nexus? But doesn't exchanging renew the 30 days?
gmap516 said:
Do you by chance have the transcript from the webchat? I'm kinda curious to see it (Not that I don't believe you)
Oh, also... I exchanged my 2nd Nexus for a new one today because of a weird issue that the phone would lock up/freeze with a really dark, greenish tint and only showing part of the screen (Not sure if it was the screen or the whole system) and I'd have to battery pull to get it back.
Anyway... while I was there the Best Buy manager(?) said I wouldn't be able to exchange it for the Evo3D if I decided I didn't like the Nexus? But doesn't exchanging renew the 30 days?
Click to expand...
Click to collapse
It does not renew the 30 days.
But can I return it, buy a phone off contract, and regain my upgrade?
Sent from my Nexus S 4G using XDA App
This is a topic I love discussing. I can tell you from my nexus experience it does in fact get worse service than the EVO. It seems the same as what I got on the epic though. I live in a basement apartment so reception is something I am very aware of at home. I even exchanged my first nexus at the direction of sprint. While in best buy I sat my nexus next to the reps evo, his had full bars, -76 dBm, mine had 0-1 bar and dBm was -9x. He activated the new nexus and it was exactly the same. There is a reception issue with the nexus, the same reception issue ALL samsung galaxy phones have. I had a fascinate for a short time, got rid of it cus it got crappy reception. Same with the vibrant I had. Blame it on what you want, its a fact. With that being said, I think it is being blown out of proportion. I have noticed that most people complaining about the reception are coming from the EVO.
gmap516 said:
But can I return it, buy a phone off contract, and regain my upgrade?
Sent from my Nexus S 4G using XDA App
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Yup, you can do that. If the reception is THAT bad I would. Im sure there will some sort of update to address the issue, I seriously doubt it will help that much though.
I want to point out one thing that should be kept in mind for anyone coming from the Evo:
The HTC software on the Evo was programmed to overstate the connection strength in terms of bars, and was not even capable of displaying switches to 1x.
AOSP-based icons in the display area seem to be overall much more accurate. I remember there were lots of people on the Evo who would get upset after flashing CyanogenMod because they were "only getting 1x all of a sudden!" when in reality they were always only getting 1x, HTC just displayed the 3G icon anyway no matter what the connection type was. Same for the bars: pretty much any working signal would get you 3+ bars.
I am not saying there is no possibility of legitimate signal issues with the NS4G (I wouldn't know first-hand, I switched to T-Mobile), but the above should be considered when evaluating vague reports of "I only get one bar and my Evo got 4 bars and i only get 1x and my Evo got 3g!!!!"
Also, for the last 4 months Sprint has been doing major, major work on their network. Speeds and connections varied wildly. Ultimately that was why I switched to T-Mobile; the constant dips in speed were just too much for me, even though I know Sprint's network will be better for it in the long run. So there is also the distinct possibility that any poor signal people might see is due to nothing more than network fluctuations.
The really get this ironed out, we would need to see multiple people in multiple locations testing both speed and signal strength using multiple methods, on both an Evo and a NS4G, side by side, over and over, and see the Evo (or any other Sprint phone) continuously demonstrating a clearly superior connection.
At that point I think we'd all pretty much concede that there is a major problem with the NS4G. Short of that, it's really just speculation.
matt2053 said:
I want to point out one thing that should be kept in mind for anyone coming from the Evo:
The HTC software on the Evo was programmed to overstate the connection strength in terms of bars, and was not even capable of displaying switches to 1x.
AOSP-based icons in the display area seem to be overall much more accurate. I remember there were lots of people on the Evo who would get upset after flashing CyanogenMod because they were "only getting 1x all of a sudden!" when in reality they were always only getting 1x, HTC just displayed the 3G icon anyway no matter what the connection type was. Same for the bars: pretty much any working signal would get you 3+ bars.
I am not saying there is no possibility of legitimate signal issues with the NS4G (I wouldn't know first-hand, I switched to T-Mobile), but the above should be considered when evaluating vague reports of "I only get one bar and my Evo got 4 bars and i only get 1x and my Evo got 3g!!!!"
Also, for the last 4 months Sprint has been doing major, major work on their network. Speeds and connections varied wildly. Ultimately that was why I switched to T-Mobile; the constant dips in speed were just too much for me, even though I know Sprint's network will be better for it in the long run. So there is also the distinct possibility that any poor signal people might see is due to nothing more than network fluctuations.
The really get this ironed out, we would need to see multiple people in multiple locations testing both speed and signal strength using multiple methods, on both an Evo and a NS4G, side by side, over and over, and see the Evo (or any other Sprint phone) continuously demonstrating a clearly superior connection.
At that point I think we'd all pretty much concede that there is a major problem with the NS4G. Short of that, it's really just speculation.
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Very good points. My argument is Ive had the EVO and NS4G in the same house, the EVO worked 100% in here, mms, web all of it. I cant make a call or send a text with my NS4G without the airave I had to buy when I got the NS4G. But, the same applied to my epic. It got terrible service in here also.
Lets just hope the update Ive seen mentioned will address signal and not free tethering
mikeyinid said:
Very good points. My argument is Ive had the EVO and NS4G in the same house, the EVO worked 100% in here, mms, web all of it. I cant make a call or send a text with my NS4G without the airave I had to buy when I got the NS4G. But, the same applied to my epic. It got terrible service in here also.
Lets just hope the update Ive seen mentioned will address signal and not free tethering
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I don't wish to invalidate your experience; I definitely believe you. But because there could be so many, many factors involved it is not really enough for ME to conclude that there is a fundamental flaw with the NS4G. But if a few people were able to perform the tests I mentioned, that might convince me (and maybe some folks at Google, too)!
matt2053 said:
I don't wish to invalidate your experience; I definitely believe you. But because there could be so many, many factors involved it is not really enough for ME to conclude that there is a fundamental flaw with the NS4G. But if a few people were able to perform the tests I mentioned, that might convince me (and maybe some folks at Google, too)!
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Im not saying there is anything wrong with the NS4G. Im saying its samsung phones in general...
It's not a problem on the i9020.
Sent from my Nexus S using XDA App
There was an android central, engadget, or phandroid article doing multiple tests in multiple locations between an Epic and a NS4G. The Epic displayed huge differences in data speed. Do a search on those sites and you'll find the article eventually.
I also remember a thread on the Google forums with hundreds of people in various locations performing tests.
Sent from my Nexus S 4G using XDA App
gmap516 said:
There was an android central, engadget, or phandroid article doing multiple tests in multiple locations between an Epic and a NS4G. The Epic displayed huge differences in data speed. Do a search on those sites and you'll find the article eventually.
I also remember a thread on the Google forums with hundreds of people in various locations performing tests.
Sent from my Nexus S 4G using XDA App
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I read that Engadget article. They said they couldn't narrow down a signal problem to the NS4G.
They got faster WiMax speed on the Epic, but that has nothing to do with phone signal, which is what is at question.
I called 1888-211-4227 requesting an airave in order to fix a coverage issue I've been having for the past 3 months.
It started out small but today it got on my nerve, the problem is that all 4 phones would show full 3g signal but when I tried to place a call and send text messages I got a network failure.
Today I was expecting a friend who drove 80miles to bring me a textbook my son needed for college and he told me he would call me when he was at the security gate of my neighborhood.
Security told him to leave because they couldn't reach ANY of my phones and after 2 hours he was able to reach me.
It pisses me off because when I called account services, I got to talk to 5 people who sounded like they knew what they were doing but it turns out they were idiots.
All of them transferred me to the same department over and over until their network failed and the call was dropped.
I got pissed and sent them an email demanding an airave and service for the damn premium data ad on I pay for with 100kbps 3g service.
sorry if I sound like a douche but damn it pisses me off that everyone says they improved customer service when its still the same idiots on the phone.
/end rant
The airrave doesnt always pull your calls when someone tries to reach you .. my ex called me like 5 times in a row and on the 6th it finally rang... better than 2hours but ya never know..
sent from my supersonic evo .:CM7:.
Yea, I will be completely honest, I got an airave, and it was WAY more trouble than it was worth. It kept HOGGING by bandwidth, and I have a 20mb connection, it would slow all computers down to 5kb/s. It would randomly go off and on, texts would come in late (i would get no texts for hours, then i would get 50 all at once). And it messes with the gps on the phones, so its impossible to use Google Maps to map out a route.
damn, I really don't know what sprints deal is, I live in a very populated area where AT&T and Tmo have 4g and 3g without issues, somehow sprints been sucking and they haven't bothered to fix it.
I have full bars of 3g on all of my phones and I can see some cell sites from the roof of my home...I think the 3g tower is close to a 1x tower and the evo keeps connecting to both or something so it cant make up its mind of which tower to use. I'm stumped.
gab2012 said:
damn, I really don't know what sprints deal is, I live in a very populated area where AT&T and Tmo have 4g and 3g without issues, somehow sprints been sucking and they haven't bothered to fix it.
I have full bars of 3g on all of my phones and I can see some cell sites from the roof of my home...I think the 3g tower is close to a 1x tower and the evo keeps connecting to both or something so it cant make up its mind of which tower to use. I'm stumped.
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I wouldn't say that sprint hasn't bothered to fix it. Trust me they are in the process of doing major tower upgrades, and improving their spectrum. We will see at least a 70% improvement of coverage.
Source: I'm a sprint employee
Sent from my PC36100 using XDA Premium App
Got any proof to back that up? Pics? Leaked Memos? etc.
AT&T is going to buy Verizon.
Source: I'm an AT&T Employee.
MTsol said:
I wouldn't say that sprint hasn't bothered to fix it. Trust me they are in the process of doing major tower upgrades, and improving their spectrum. We will see at least a 70% improvement of coverage.
Source: I'm a sprint employee
Sent from my PC36100 using XDA Premium App
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all well and good, but my data speeds and network connections have been getting worse and worse and worse for several months.
unlike these other people, i won't wait any more. i've decided to pay my ETF and go back to TMo.
This entire 'we are fixing towers, sorry about that' thing has been going on consistently during my entire 1.5 year tenure. i'm done with it. when i'm standing in the middle of Manhattan and am getting 0.15mb/s down, i wonder why i am even paying my bill.
github said:
Got any proof to back that up? Pics? Leaked Memos? etc.
AT&T is going to buy Verizon.
Source: I'm an AT&T Employee.
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This article doesn't go into too much detail but wait till tomorrow when I can pull up the page at work.
newsroom.sprint.com/press_kits.cfm?presskit_id=19
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That's not a source. lol. Sprint employees say lots of things. doesn't mean they are telling the truth or have any idea what is truely going on. They just believe all the lies they read in their emails that they are required to read and believe. Sadly you're on that believes them. lmao. So what about wimax? so tell us, are they going to fix wimax too? lol. The second they signed the deal with LTE, THEY COMPLETELY stopped upgrading towers in my city. lol. AT&T's network is much faster than Sprint. Verizon's 4g is much better than Sprints. lol.
Sure Sprint will upgrade just a little, but only to shut us up long enough to sign a new contract. lol
MTsol said:
This article doesn't go into too much detail but wait till tomorrow when I can pull up the page at work.
newsroom.sprint.com/press_kits.cfm?presskit_id=19
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omg. lmao. yeah, he's reading his company emails. LMAO!!!!! I can't say who I work for but I see the same emails. then I talk to the ACTUAL employees that work on the towers and they do less than 2 hours of work a week. They actually told me they know about towers that haven't worked right in a year and won't go out their and fix it. lol oh well.
runcool said:
That's not a source. lol. Sprint employees say lots of things. doesn't mean they are telling the truth or have any idea what is truely going on. They just believe all the lies they read in their emails that they are required to read and believe. Sadly you're on that believes them. lmao. So what about wimax? so tell us, are they going to fix wimax too? lol. The second they signed the deal with LTE, THEY COMPLETELY stopped upgrading towers in my city. lol. AT&T's network is much faster than Sprint. Verizon's 4g is much better than Sprints. lol.
Sure Sprint will upgrade just a little, but only to shut us up long enough to sign a new contract. lol
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Of course it isn't because the real information is available on our employee intranet. 4G, 3g, and cdma networks are all getting capacity and spectrum increases.
You're the one that doesn't know what your talking about. These aren't lies or emails that we AREN'T "required" to read.
As far as Wimax goes, Sprint doesn't exactly know what they are going to do with it. They are either going get rid of it completely and use LTE. OR use both Wimax and LTE.
Unless you have anything to back up your information then I suggest you shut the f**k or take your whining somewhere else.
Sent from my PC36100 using XDA Premium App
runcool said:
omg. lmao. yeah, he's reading his company emails. LMAO!!!!! I can't say who I work for but I see the same emails. then I talk to the ACTUAL employees that work on the towers and they do less than 2 hours of work a week. They actually told me they know about towers that haven't worked right in a year and won't go out their and fix it. lol oh well.
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What I'm talking about is not company emails you idiot. It is news available on OUR employee website that has information not available to losers like you.
Sent from my PC36100 using XDA Premium App
Someone takes things a little too serious. Welcome to XDA.
Sent from my Nexus S 4G using XDA Premium App
In the spirit of the OP, I'd like to say I'm curious to hear if you get your AIRAVE eventually, and what it takes to actually convince them to send you one.
I live in a valley where the closest Sprint tower is shamefully far away, and services a staggering number of people. Calls rarely drop, quality is fine, and data speeds are okay, but I'm lucky if my cell signal ever surpasses -96dBm. I spend so much time rubbing up against -105dBm that my Evo idles to death in about 10 hours. I compared mine to a brand new stock Evo, and they both fail equally.
So, I tried calling Sprint for an AIRAVE, and while one rep confirmed that I am indeed in a low-coverage area, everyone I spoke to after insisted that nothing's wrong and I should take my phone to the store if I think otherwise. (I'd say with my cell signal, and an average EVDO Ec/Io around -18dB, they'd have to offer me a 100k salary before I'd call my area anything BUT low-coverage.)
On that note, the first rep I spoke to warned me that only the technical support department can comp you an AIRAVE, and technical support warned me that their computers need to indicate a problem before they're allowed to do that. Also, you might want to be ready for a fight if you expect them to waive the monthly fee - I got a few 'no's about that before even being told I couldn't have an AIRAVE.
Anyway, good luck, and let us know how it goes!
runcool said:
omg. lmao. yeah, he's reading his company emails. LMAO!!!!! I can't say who I work for but I see the same emails. then I talk to the ACTUAL employees that work on the towers and they do less than 2 hours of work a week. They actually told me they know about towers that haven't worked right in a year and won't go out their and fix it. lol oh well.
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Wow, cakewalk job
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bezeek said:
In the spirit of the OP, I'd like to say I'm curious to hear if you get your AIRAVE eventually, and what it takes to actually convince them to send you one.
I live in a valley where the closest Sprint tower is shamefully far away, and services a staggering number of people. Calls rarely drop, quality is fine, and data speeds are okay, but I'm lucky if my cell signal ever surpasses -96dBm. I spend so much time rubbing up against -105dBm that my Evo idles to death in about 10 hours. I compared mine to a brand new stock Evo, and they both fail equally.
So, I tried calling Sprint for an AIRAVE, and while one rep confirmed that I am indeed in a low-coverage area, everyone I spoke to after insisted that nothing's wrong and I should take my phone to the store if I think otherwise. (I'd say with my cell signal, and an average EVDO Ec/Io around -18dB, they'd have to offer me a 100k salary before I'd call my area anything BUT low-coverage.)
On that note, the first rep I spoke to warned me that only the technical support department can comp you an AIRAVE, and technical support warned me that their computers need to indicate a problem before they're allowed to do that. Also, you might want to be ready for a fight if you expect them to waive the monthly fee - I got a few 'no's about that before even being told I couldn't have an AIRAVE.
Anyway, good luck, and let us know how it goes!
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Thanks for the reply, right now it kinda blows since I had to buy skype credits in order to be able to work...
As the others said about sprint fixing their towers, we are going to be the last place... do you know why? Everywhere around the island everyone has either an iPhone from AT&T or a blackberry curve 8530 from local gsm carriers, and every time someone asks me about my cell provider, they say its crap because of their service. Sprint stores are always empty when I walk past them in the malls. People here don't see sprint as a national carrier, instead they see it as a local cdma provider.
Sprint took forever to actually begin testing WiMax here and it sucks hard, I hope they get it at full power soon when its officially announced. 3g has always sucked, there are like 5 CDMA carriers using the same towers...(Sprint,Virgin,Boost,Open Mobile,Centennial, etc) This is the cause for network overload, also I would love a data cap, maybe thats what people need in order to let others have at least 500kbps download speed.
I was about to switch to tmo...and the day I went to do so the merger wasd announced so I'm kinda stuck with sprint for now.
If you do decide to bail on Sprint, I saw a pretty hot tip in the Evo 3d section earlier that may help you.
Sent from gingerbread-evo-deck
Yeah I saw it, its regarding some increase or something, I'm going to go check out tmo and see how much 4 android phones will cost me a month, if I get a nice comparable deal I will drop sprint.
All I had to do was call customer service, say I can't make a phone call from inside my house and it's been like this since the service started. Three days later I had an air rave, no cost to me. I didn't have to threaten or even get angry. In fact, it was one of the best customer service experiences I've ever had.
Its a chance game, you got a good rep, I got 2 dudes and 2 girls who had no idea what I wanted or an airave was...
So I live close to disneyland. I have annual passes and am there often. Anyone on T-Mobile and that has been to disneyland knows that service sucks there.
I am only able to get any kind of service when I turn on "2G only".
I have been having service issues lately as well and am looking for something solve some of these issues.
but basically I'd just like to actually use "4g" or even "3g" speeds while inside disneyland.
If no one is able to help, than, my secondary question would be to what radio works best with CM 7.2 RC1 that just came out. I'm about to switch over to that from ILWT.
Well, there's no radio that'll give you 3G/4G signal in an area which, apparently(?) has no 3G/4G coverage.
As for your second inquiry, didn't you even bother using the SEARCH function? I'm sorry but it's a tad annoying considering how many times this question has been asked.
The answer to this is, in short: "Trial and Error"
There is no universally best radio. There are so many factors that have to be taken into account. So just because someone close to the Disneyland area may be getting good reception with radio #1, it doesn't mean you will, too. You have to try radio #2 or #3 and see what works best for you.
So yeah, since switching a Radio involves so much testing, it is generally discouraged to switch if what you have is working well.
Also, CM7.2 doesn't seem like it adds all that many features to justify the lack of optimization when compared to ILWT. Just a personal opinion, though.
I live in anaheim and have an annual pass. Ive never experienced issues at the crappiest place on earth.
I think you'd be fine with the .19 radio.
scottmog said:
I live in anaheim and have an annual pass. Ive never experienced issues at the crappiest place on earth.
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Interesting that this person and the OP have the same device, same carrier, and with very different reception experiences in the same location. One would have to make the conclusion that the radio in fact may make a big difference. Care to share with the OP which radio you are using?
could be faulty equipment. same handset can vary dbms with same radio/rom version etc. seen it first hand as a cell tech back in the day. might wanna try a backup phone and pop the sim just to check.... who knows?
I've tried multiple roms, while at Disneyland and my fiancé has a g2 as well with the same issues. Tmobile service inside Disneyland sucks, unless you are on 2G. All I'm trying to find is a work around.
Calll TMobile and let them know that at&t is no longer a threat so they can start building more towers.
Use newest one.
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