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Hi, my device was low on battery and it went blank. Then I recharged it. After the recharge, the power button press started to soft reset the device and it got stuck at the blue windows mobile screen. After a few hard resets the device went totally blank. I took the battery out waited for a couple of hours, then put it on but no change in the situation. Now when I try to hard reset (camera+conn+soft reset) nothing happens. When I put connect it to the charger, nothing happens as well.
please help I am going mad in here.
camelking said:
Hi, my device was low on battery and it went blank. Then I recharged it. After the recharge, the power button press started to soft reset the device and it got stuck at the blue windows mobile screen. After a few hard resets the device went totally blank. I took the battery out waited for a couple of hours, then put it on but no change in the situation. Now when I try to hard reset (camera+conn+soft reset) nothing happens. When I put connect it to the charger, nothing happens as well.
please help I am going mad in here.
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Click to collapse
use original battery and original charger. be patient, just let it connected long time. (this in case your battery was fully discharged and you did not no use your device for long time)
i am read that it stucks with blue windows well it is window mobile so you not have really blue window, but i think you mean the splash screen.
maybe you have downgraded your device somehow? If so, upgrade it again and it will not stuck any more at the "blue window"
many thanks. my i-mate is plugged in for power now.. there are no lights showing up as well.. i am being patient.. lets see how it goes.
It sounds to me that you have a problem with the battery connectors or maybe the battery it self.
I once let my Jamin run down (when I accidentally left MP3's playing over night) and it refused to boot (stuck on the splash screen just like yours).
Fortunately for me, once I connected the power supply, the problem went away.
If you don't see the orange "charging" light check all connections, make sure the battery is installed properly and the contact surfaces on it are clean, make sure the power supply is plugged in tightly and the wall socket has power.
If nothing helps you'll probably need a new battery.
Many Thanks.. I will order a new battery and see if it works. Very unlucky situation to be left Jaminless on the beach during my summer holiday..
Hi everyone,
I have an unusual problem and I have searched almost the whole internet but I have not found an answer, so now I turn to you for any ideas. My problem is that over the past month, my amber/orange charge light remains constantly on, even when the phone is not charging. I have tried to soft reset, I have looked into HKLM->Drivers->BuiltIn->Battery key and have found no solution. The phone will still charge the battery OK. The other bluetooth light works OK, it still blinks when bluetooth is on. The right led remains orange. I have also tried to take out the battery and re-insert, but issue persists. I am using Faria's 3.3 and IPL/SPL is 2.26, radio is 2.61.11 for over 6 months on a WIZA100, but the issue has occurred a little over a month. Phone has always been well taken care of, no major drops and absolutely no water has ever touched it. Battery drain is normal, I get about 1 day and a half of normal usage, push email. I thought it was batterystatus, and I have removed it, but problem persists. When I soft reset, as soon as the IPL/SPL screen comes on, better yet, as soon as the HTC logo screen before the IPL/SPL screen comes on, the battery light remains constant orange. Any ideas? Please help!!
Sincerely,
Ricardo Cheing
Ricardo Cheing said:
Hi everyone,
I have an unusual problem and I have searched almost the whole internet but I have not found an answer, so now I turn to you for any ideas. My problem is that over the past month, my amber/orange charge light remains constantly on, even when the phone is not charging. I have tried to soft reset, I have looked into HKLM->Drivers->BuiltIn->Battery key and have found no solution. The phone will still charge the battery OK. The other bluetooth light works OK, it still blinks when bluetooth is on. The right led remains orange. I have also tried to take out the battery and re-insert, but issue persists. I am using Faria's 3.3 and IPL/SPL is 2.26, radio is 2.61.11 for over 6 months on a WIZA100, but the issue has occurred a little over a month. Phone has always been well taken care of, no major drops and absolutely no water has ever touched it. Battery drain is normal, I get about 1 day and a half of normal usage, push email. I thought it was batterystatus, and I have removed it, but problem persists. When I soft reset, as soon as the IPL/SPL screen comes on, better yet, as soon as the HTC logo screen before the IPL/SPL screen comes on, the battery light remains constant orange. Any ideas? Please help!!
Sincerely,
Ricardo Cheing
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Click to collapse
It doesn't sound like you've tried hard resetting your device yet. Hard resetting the device will not revert back to manufacturers rom but will bring you back to the part where you configure the phone, before customization.
I imagine this is the only way you are going to get the orange light to go away, at least when its not charging... You can hard reset by holding the comm manager and voice button and pressing the reset button with the stylus.
BACK UP EVERYTHING BEFORE HARD RESETTING!!!! If you do not, you will lose everything on the device IE: music, videos, pictures, documents etc...
Try to use another Radio ROM version. The charging related issues are related to the Radio ROM.
Thanks guys, I will change the radio rom on my phone before hard resetting. I didn't want to try to hard reset because of the way I already have my phone configured. I have heard there is a way to create a cab with all customizations, but I'll have to figure out how to do this. I will report more later, because I'm at work right now and I don't have the usb cable.
Ricardo Cheing said:
Thanks guys, I will change the radio rom on my phone before hard resetting. I didn't want to try to hard reset because of the way I already have my phone configured. I have heard there is a way to create a cab with all customizations, but I'll have to figure out how to do this. I will report more later, because I'm at work right now and I don't have the usb cable.
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Hi, my phone last night (O2 XDA Mini S (Wizard)) started the exact same symptoms as you. At half 4 last night the screen came on and the phone claimed to be charging, while unplugged. I soft reset, but no change. by the morning the phone now claims to be fully charged. I've taken the battery out for a while, soft reset but nothing has worked so far, it now claims to be 100% charged constatnly, so i'm currently running the battery down to see what happens.
did you ever find a solution to this?
Hello, just wanted to update the thread, after 1-2 months of the battery charging light always on, no matter what, it fixed all by itself as I was preparing to hard reset my phone, no BS, I swear. I took the phone in my hand and was debating if I should hard reset or just flash another radio rom, and bam, I saw the light go back to normal, blinking green. That day it went back to always on, but then it would fix itself, but finally it's back to normal. So I went ahead and flashed the official T-MO 2.26/ 2.26.11 ROM which downgraded my Radio from 2.61 back to 2.26.11 and replaced my OS and then I flashed the official T-MO 3.08/ 2.69.11 ROM which upgraded my IPL/SPL and Radio. I then flashed Dr. Dot's BlackDiamond 2.0 WM6 and applied the 2.69.11 radio fix on XDA Mobile 6 Release 3. My phone has been wonderful since, thanks everyone.
hi leewebster try this and let me know if it works for you
thanks Ricardo Cheing ,
your input helped as this problem started when i had charged my phone with wife's dopod m700 charger
any way after playing around for some time i figured a workaround for it
i did the regitry hack for disabling the charging via the usb,
powered off the device by pressing the power button then took out the battery and put it back and then powered the device and the problem was sorted also the phone now will not charge when connected to the comp
now if i enable the charging via the usb then the problem returns
hope this is of help to somebody
ps: registry for disabling charging via usb
HKEY_LOCAL_MACHINE/DRIVERS/BUILTIN/usbfndrv
enablineUsbcharging change the value to "0" (for disabling)
and
"1" (for re enabling)
Thanks for this tip, I have added a reference to this thread in the Wizard Wiki
just to update
today i re enabled the charging via the usb by making the registry hack , powered down the phone took out the battery and then restarted the device and was pleasently surprised to see that the device no longer had the solid amber light
device is working absolutely fine
Sweet hack
Hi, The post about disabling USB charging does indeed cure the charge light on all the time. Now the battery status works correctly. Only drawback was I use a cradle to charge with a USB plugged into a wall adapter. It won't work because of the USB being disabled and I mistakenly assumed since it was plugged into the wall it would although USB is USB whether powered from wall or computer. The factory AC adapter charges it fine though and the annoying light on all the time is gone. SWEET!! I will also re-enable it just to see if it remains gone like you did after a few days, and hopefully it will. If it doesn't I can live with it the way it is now
Thanks for the post!
Amber Charge Light Always ON!
wizard1 said:
Hi, The post about disabling USB charging does indeed cure the charge light on all the time. Now the battery status works correctly. Only drawback was I use a cradle to charge with a USB plugged into a wall adapter. It won't work because of the USB being disabled and I mistakenly assumed since it was plugged into the wall it would although USB is USB whether powered from wall or computer. The factory AC adapter charges it fine though and the annoying light on all the time is gone. SWEET!! I will also re-enable it just to see if it remains gone like you did after a few days, and hopefully it will. If it doesn't I can live with it the way it is now
Thanks for the post!
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Dear All,
Please help me if possible. I have been facing this same issue, however, when I go to battery icon and click on it, the next screen shows that the battery bar is running as it runs during charging, though the device is not connected neither with USB and/or wall charger, amber light is also stays on. I did hard reset, i did soft reset, I took the battery out and put it back in, all my efforts are in vain, no success sofar. I must tell everyone here that this is my third battery and the last two faced the same problem and then died and now they are useless, using those two batteries, i can't turn the device on, i cannot charge the device, they are garbage now, please help if possible!
Is There any solution to this....
hi I have been facing the same problem in my HTC touch Viva (India))...... but the problem is random .......... all of a sudden the light comes on and the phone claims to be charging without any source of charging ............... however in my case soft reset makes the light revert back to normal......but the problem re occurs after a few hours ....... I have tried every solution given on the internet (Hard Reset , registry hack etc) ....... but no avail.........Has anyone found a solution to this
My phone Specifications
WM 6.1
ROM 1.35.720.2 WWE
RADIO 03.37.90
this is my firends phone - tmobile cmpact 2 - its never been cooked, standard wm5 rom and no upgrades or downloads. it suddenyl today entered bootload screen - we took out the battery restarted, then it loads to the tmobile splash screen the cuts off, now it wont even turn on
tried charging it, and the charge light doesnt ocm eon, any ideas??
Thanks
anyone?..........................................
You have to enter bootloader mode (look up the wiki for how to) and then run the official rom upgrade for charmer.
my charmer is also dead
right in the middle of typing in an adress at iGO on my Charmer with WM5 it started rebooting and turned black after the T-Mobile bootscreen. And I could only turn it on by removing the battery, waiting for some minutes and then turning on again, just to see the same thing happening - black after T-Mobile screen.
Now I cannot turn it on at all, cannot reset (neither hard nor soft), cannot get into bootloader nor can I charge it (at least no LED is indicating anything).
Does anybody have an idea? vlodeck?
At the moment I am not at home, so I cann't try the original power supply (so far I used the one in the car).
Thanks in advance!
There are two possible outcomes Jared.
Either your power supply in the car is not enough to lift up Charmer.
Or your battery went totally dead, in which case you would have to buy a new battery.
Good luck.
Thanks for the fast support!
the strange thing is, that it all started with battery at about 80%...
I will check on sunday with the original power supply and a battery from another device. Then I will let you know the outcome.
I can lend you my battery, Jared!
...to see if it is really the battery.
Otherwise I can only recommend the HTC Kaiser ;-)
problem solved for now
thanks frikibaby for the offer...
but vlodeck was right. At home I pluged in the charger and it started charging and I can also turn it on again. So for some reason my car charger does not charge the charmer anymore although the indicator and the battery bar says so ...???
Thanks for the support!!
All of the sudden the Hermes stopped responding to the touch screen, all of the regular buttons work and the screen remains on, doesnt shut down. I reflashed it thinking it might fix the problem but now I am stuck at the calibrate screen. Anyone else encounter this, and if so is there a fix for it?
ilogik said:
All of the sudden the Hermes stopped responding to the touch screen, all of the regular buttons work and the screen remains on, doesnt shut down. I reflashed it thinking it might fix the problem but now I am stuck at the calibrate screen. Anyone else encounter this, and if so is there a fix for it?
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What is your device s/n ?
to pass calibrate screen,take out battery for 3 or 4 hour.
then put battery and power on.
I had the battery out overnight and the problem remains, the serial starts with HT729F
ilogik said:
I had the battery out overnight and the problem remains, the serial starts with HT729F
Click to expand...
Click to collapse
Check here
"all of the regular buttons work and the screen remains on, doesnt shut down."
if your mean is that,backlight wont off automatically
Maybe same problem...
My Wizard had that problem. I got a business card and stuck it between the screen and casing and swiped it all along the perimeter, especially the bottom, and it worked fine after that.
Hi, wonder if someone else has had this problem.
My HD 2 will only sleep when on mains power. If it on battery when I put into sleep with the on/off button it comes back on after 1.5 seconds. Same if you wait 30 secs for it to go into sleep. To fix it (temporary) I have to put it on the mains for about a minute and then it behaves itself until the battery is about 50% and then it won't sleep again. This obviously drains the battery.
I have 'hard reset' the device and it is still the same. I also updated the rom from Vodafone support site. Still can't fix it.
Can anybody out there help please, it's driving me mad!
I have this happen every so often. fixed by plugging into the usb cable (doesn'tneed to be plugged in). what I understand happens is in the usb port a connection gets wobbled and stops sleep. sometimes I have to plug it in and out a couple of times.
Thanks
Thanks, didn't try it without power. I'll just carry a mini usb connector with me! Thanks again.
that's what I've started doing.
The USB insert actually doesn't work
Hi, tried the fix suggested but it doesn't work for me. I have to have the power supply live to make a difference.
Any other ideas?
sometimes it can take a few attempts. I normally soft reset first to see if that fixed it first. other than that I don't know.
sorry!
mine's started doing this now.. yey! rinses the battery too while its stuck on.
Tried a hard reset, even a different ROM and hasn't fixed it.
I'll try a different radio next
Anyone else got any ideas? is there some software that can monitor inputs to see what it is that's waking it up?
Spike
^ different radio didn't fix
Hey.
I had this, but after a while it didn't only do it on mains.
It started to do it all the time, and as you can imagine that was killing the battery.
I tried everything! took everything back to exactly how I got it and it still did it.
so I took it in for repair, they sent it back to me and it had clearly been opened up, and the screen was brand new.
If yours is still under warenty, take it to get fixed.
I spent a little over a month looking fro a fix and nothing worked at all.
Last 3 days i also have this problem....
Anyone found what is causing it or sending it for repair is the only thing to do..
anyone please?...
Press a button .. fixed
Haha
Mine does this too all of the sudden.
There is a very, very easy fix for this...
press the right lower button (The hang-up button)
Battery life is extended from 1 day max to 2-3 days standby even!
It used to go to sleep automatically tho.
I think I probably 'tweaked' it with the tweaking tools and that's why
it does it. I'm too lazy to turn it off - and - to be honest - it's good if it's on all the time. At least my GPS won't just stop the readings I take all of the sudden.
And after I'm all done playing with Navigation, I can still press the little button.
(It really IS NOT that much of a problem to quickly press it)
Stingraybass said:
Hi, wonder if someone else has had this problem.
My HD 2 will only sleep when on mains power. If it on battery when I put into sleep with the on/off button it comes back on after 1.5 seconds. Same if you wait 30 secs for it to go into sleep.(
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Same problem here, have made hard reset, but still have the problem!
janne_s said:
Same problem here, have made hard reset, but still have the problem!
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You might want to install the S2U2 program, and let it manage your power settings. I've found it to be much steadier and more reliable, without those sudden wake-ups and battery draining issues.
I don't think it has anything to do with software.
It is clearly a hardware issue
I had the same problem. After inspecting the usb close, i found that there is some dirt and/or corrosion at the contacts.
I cleaned them up using some spray for electic contacts and problem has gone for almost 1 week now.
I read somewhere on XDA that an other member tryied the same thing, problem solved but came back after a while...
Anyway the fact that i cleaned the usb and the problem is gone for now shows that is clearly a problem with this part of the phone..
solved
i two have had this problem and have just found out how to sort it out. basically i tried everything new radio, rom, getting rid of CHT
and in the end all it was is the usb connection!!!!
all you have to do when unplugging your usb cable is make it come out on a angle left to right. there are obviously some very delicate contacts that get knocked out of kilter making the phone think its still on mains power when its not hence never turning off
you can confirm this error by unplugging your phone going into backlight settings and seeing if you can adjust you light setting on battery power if when you adjust your light setting nothing happens you got the same prob as me
Well, mine was fixed by a hard reset. Been testing it since, and it hasn't failed to go to sleep now.
Since there's a few different "fixes". might be a couple separate actual causes.
Started facing same problem when was on hols in +40 and quite humid atmosphere. Connecting cable helps but only if the cable is plugged in power socket or computer. And that is actually a problem as I do switch often between Android and WM and after restart HD2 doesn't go to sleep
Did this two months ago with good results ;-)
mrlard12 said:
i two have had this problem and have just found out how to sort it out. basically i tried everything new radio, rom, getting rid of CHT
and in the end all it was is the usb connection!!!!
all you have to do when unplugging your usb cable is make it come out on a angle left to right. there are obviously some very delicate contacts that get knocked out of kilter making the phone think its still on mains power when its not hence never turning off
you can confirm this error by unplugging your phone going into backlight settings and seeing if you can adjust you light setting on battery power if when you adjust your light setting nothing happens you got the same prob as me
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Click to collapse
When I suffered from this problem a couple of months ago, I was flummoxed at first.
But then I decided to use a strong (20 diopter) magnifying glass to look at the ports and buttons of the phone. I could not imagine the amount of gunk I found inside the USB slot.
I cleaned with a very very small cotton swab dabbed in cleaning alcohol and wound around a pin and the problem was solved. Power consumption at rest went down from 30-40 to 4-9 mAh.
I now do this every few weeks.
I try the following, it works :
http://forum.xda-developers.com/showthread.php?p=8010471#post8010471