Database Users

Don't BRICK your phone with the new update!

I think this needs a separate topic to get everyone's attention.
So after reading up this morning on various forums, there are two ways people are bricking their phone:
Being impatient and doing a battery pull. The update takes up to 30 mins. It will sit on the 4G logo screen for a while. Don't touch it!
Running the update again. There is a bug where it notifies you the same update is available. Only run the update once!!! A second time WILL brick your phone!
More info on AF:
http://androidforums.com/htc-evo-4g/110696-warning-do-not-reapply-update-after-updating.html

coolguy949 said:
I think this needs a separate topic to get everyone's attention.
So after reading up this morning on various forums, there are two ways people are bricking their phone:
Being impatient and doing a battery pull. The update takes up to 30 mins. It will sit on the 4G logo screen for a while. Don't touch it!
Running the update again. There is a bug where it notifies you the same update is available. Only run the update once!!! A second time WILL brick your phone!
More info on AF:
http://androidforums.com/htc-evo-4g/110696-warning-do-not-reapply-update-after-updating.html
Click to expand...
Click to collapse
I like how you put that, good idea.

I just want to say that I'm completely stock, and the update didn't take nearly a half hour. Download plus install took maybe 15 minutes.

Yeah, same here but I read that some people are taking 30 mins. I just put it there to be safe.

I assume the reason it takes so long is because it is updating directly OTA?
If so, why doesn't the phone download the entire update, confirm the files and then update locally? Doing it this way should be MUCH faster and avoid this issue.

ramiss said:
I assume the reason it takes so long is because it is updating directly OTA?
If so, why doesn't the phone download the entire update, confirm the files and then update locally? Doing it this way should be MUCH faster and avoid this issue.
Click to expand...
Click to collapse
no one in their right mind would do a real OTA update, there are way too many variables to be transfering system files and updating at the same time. They download the update, confirm file integrity, then update from the file on the SD card.

mrono said:
no one in their right mind would do a real OTA update, there are way too many variables to be transfering system files and updating at the same time. They download the update, confirm file integrity, then update from the file on the SD card.
Click to expand...
Click to collapse
Thats what I would have expected. So why does it take 15 minutes!! I have never flashed a rom that took longer than 3-4 minutes.
Edit: Don't forget also that no developer in their right mind would release an update that would brick the phone....and yet reports are that it is pretty easy to do!

ramiss said:
I assume the reason it takes so long is because it is updating directly OTA?
If so, why doesn't the phone download the entire update, confirm the files and then update locally? Doing it this way should be MUCH faster and avoid this issue.
Click to expand...
Click to collapse
You download it, then you can choose to install now or install later.

ramiss said:
Thats what I would have expected. So why does it take 15 minutes!! I have never flashed a rom that took longer than 3-4 minutes.
Edit: Don't forget also that no developer in their right mind would release an update that would brick the phone....and yet reports are that it is pretty easy to do!
Click to expand...
Click to collapse
idk, who says that HTC/Sprint are master coders and there are zero bugs in everything, there could be a bug in it that makes it sit in a few places.
there is a bug with this update that causes it to show up twice and applying it the second time bricks the phone.

mrono said:
idk, who says that HTC/Sprint are master coders and there are zero bugs in everything, there could be a bug in it that makes it sit in a few places.
there is a bug with this update that causes it to show up twice and applying it the second time bricks the phone.
Click to expand...
Click to collapse
Update only showed up once for me. No issues.

Yep worked fine for me. Also, easytether works fine with this update.

The reason the update is taking so long is because it's over 21mb. There's a new radio, updated qik, updated quickoffice, and tons more. That's also why the phone has to reboot 3 times also.

thanks for the information.

jobryan26 said:
The reason the update is taking so long is because it's over 21mb. There's a new radio, updated qik, updated quickoffice, and tons more. That's also why the phone has to reboot 3 times also.
Click to expand...
Click to collapse
One reboot for me... guess 3 is not required.

Jye75 said:
One reboot for me... guess 3 is not required.
Click to expand...
Click to collapse
Really that's weird.. You are not having any issues? Everyone I've talked to it is taking around 15min and 2-3 reboots. I guess its your lucky day!

jobryan26 said:
Really that's weird.. You are not having any issues? Everyone I've talked to it is taking around 15min and 2-3 reboots. I guess its your lucky day!
Click to expand...
Click to collapse
Unless the first two were silent... the process took about 15 minutes from start to finish, and I only had the bootup sound once, then it was done. No issues.

It is bricked. How to de-brick it?
As many others, I have inadvertently bricked the phone by installing the update twice.
Does anyone has a slightest idea how to debrick it? Waiting for a replacement might be quite lengthy ...

bump...
this is important to get back to the top with all the non-substantiated posts about "update = brick"...
this has facts - read them and follow accordingly... update = POSSIBLE brick
R

lol! an hour too late.
dammit.. my phone is bricked!
just when I start to like this phone....
On the phone with Sprint. The tech said they are getting a lot of calls about bricked evo.
Good job HTC! Time to sack those programmers.

For those that got their OTA over the air...

IE, by getting a text/notification on their phones and not downloading from the link...can you please post where you are and approximately when you received your notification?
I just want to see if there's any kind of a pattern.
I think some of us prefer to just wait for the notification, rather than download it and have to jump through hoops for one reason or another, and those that haven't gotten it are probably wondering why and when they might.
Thanks in advance.

I'll second that, but my theory is that the server might be going by date of purchase- oldest first... I got my G2 just shy of 2 weeks ago, live in CA and nothing yet-

Just download it and put it on the phone. There are no hoops... it's super easy.

you can follow the instructions in my OTA thread (which was apparently moved to Android Dev.)...
I was going to wait for the OTA update initially but I came to the conclusion that it was going to take a while before I received it...so I updated manually.
Very simple process, nothing can go wrong & you'll notice a great performance boost in the phone itself.

jmd1981 said:
Just download it and put it on the phone. There are no hoops... it's super easy.
Click to expand...
Click to collapse
I agree took maybe 10 min to do it all.

i just did mine manually why wait till u receive the update.

in terms of finding out if some1 in ur city has gotten it and what not... as far as i knew from the g1 updates, they were sent out randomly. it didnt matter if u were the 1st person in the world 2 get the phone or last.
this is what i have heard and read from my g1 days. supposedly it was a random thing.

Just got mine about 5 mins ago....Long Beach, CA.
Sent from my T-Mobile G2 using XDA App

Just got mine about 10 min ago... Det Michigan
Sent from my T-Mobile G2 using Tapatalk

I got mine yesterday... very early. I preordered the G2 so... there might be something to that guess of date of sale. Who knows though? really, just download it from the link. Any newb can do it in like 10-15 minutes. no need to wait...

Its completely random. My wife and two friends got theirs on different days. I just said f it and manually updated

0300 PST @ Fresno,CA

3:15 am PST Los Angeles

Got mine this morning Friday mornign around 8 or 9am in metro Atlanta

Can't you use the CHECKIN code to force the OTA? My wife just got the G2 a couple days ago, I did the checkin, and within minutes she received the OTA.
Sent from my SGH-T959 using XDA App

If I were T-Mobile, I would actually try to *ensure* that the OTA goes out in a geographically random manner. Geography would be the one of the *last* places I would look for any sort of pattern. It's probably done via IMEI #s.

When I checkin it just says it checked in and that's as far is it goes.

Nonentity018 said:
When I checkin it just says it checked in and that's as far is it goes.
Click to expand...
Click to collapse
I checked in many times and it doesn't really help unless you have been out of service or had the phone off... it will come to you when its ready checking in doesnt really help any in my case... I checked in over and over and over... this morning on the way to work the update just came... made my morning!

Nonentity018 said:
When I checkin it just says it checked in and that's as far is it goes.
Click to expand...
Click to collapse
It won't notify you of the OTA until it's done downloading it. To see if it's downloading, go to Settings -> About Phone -> System Updates. If the checkin works, you should see it downloading there.
Sent from my SGH-T959 using XDA App

This morning I woke up about 10 minutes early by a faint light on the floor, it was my screen on full blast lol, with the words, "Upgrade radio etc etc blah blah." O went ahead and click yes and accept and about 10-15 minutes later it was done.
Havnt noticed anything yet, I hope my once every 2-3 day radio loss will stopp happening. Ill drive home and when I get home my radio will be off (no reception) and airplane mode if off also, nothing has been triggered. Only way to get reception back is to restart. Since it only happens once every 2-5 days I dont consider it a big enough deal to bring in. Especially since i dont have dead pixels and i have a strong hinge.

update available but download failure

just checked for updates on my fascinate as part of my weekly routine, but it started downloading and said download failure - network error. any help. im anxiously waiting a working gps galaxy s device before i spend the money on the car mount. plese help or any ideas just let me know.

Got the same thing last night at about 2am. Now it says there are no available updates. Oh well

every time ok check for updates it seems to check for a minute or so. then it stops and I get no answer...is this normal?
Sent from my SCH-I500 using XDA App

hey guys turns out after i failed update about 30 times i tried some tweaking and erased the radio file. when i spoke to verizon about the problems and to get a replacement phone the rep told me the update was for 2.2 and that they been waiting for it to come out. i dont know how true this is cuz i havent seen the fireworks yet online about the update, but ill find out today when i get the replacement device.

They have been telling people for months that 2.2 was out and you will receive a notification on your phone. I was told that when I bought mine on launch day. Its commonly referred to as bull Ishmael.
Sent from my ADR6300 using XDA App

I had a similar problem. My phone downloaded it but failed the install. I called Verizon and they said this is a common problem. I am getting a new (Not refurb) shipped to me within a week. No harm no foul. I'd call Verizon.

My phone failed about 10 times to get DI01, and then one time it just worked. I recommend being stationary in an area with a few bars of 3G. Even then, it's a crapshoot. It doesn't mean your phone is defective or in need of replacement.

I consider myself lucky to have gotten a phone that has so far been free of the most of the problems that have plagued many of the galaxy s phones. Gps was fantastic on my phone until I flashed super clean v4... For some reason I often, though not always, had problems with gps not locking on. Location has always been spot on right from the start. Now with dj05 the gps issue has also been non existent.
The same was true when di01 came out. The OTA update was as smooth as could be. I was not rooted at that time.
Sent from my SCH-I500 using XDA App

Gurm said:
My phone failed about 10 times to get DI01, and then one time it just worked. I recommend being stationary in an area with a few bars of 3G. Even then, it's a crapshoot. It doesn't mean your phone is defective or in need of replacement.
Click to expand...
Click to collapse
Some of us can't install though and according to the Verizon tech I called it's certain MEID numbers so it's still not a bad idea to call I would say.

When I got DI01 it got partway through downloading a zillion times before finally working.
Ive flashed back to my factory images a few times after messing around (they were pre DI01...I keep forgetting to make current ones)
Every time I update it sucks and takes 5 to 10 tries
I think the servers are just teh suck.

Do you have to be stock in order to get the update? Every time I try to check for an update I get an FC. I'm currently running Stupidfast 1.1.23 Kernel & JT's Super Clean ROM. Also, is this update worth getting now or shall I just wait?

Eclair to Froyo: How often do phones check?

Hey all,
Quick question. Does anyone know how often or how our phones query the server for update checks? Is the software first downloaded before asking us if we want to upgrade? Does the sync icon light up while it is downloading? Does our battery charge need to over x to before the software either downloads and/or notify us?
I'm curious as to how the entire process works.
Thanks.

iil said:
Hey all,
Quick question. Does anyone know how often or how our phones query the server for update checks? Is the software first downloaded before asking us if we want to upgrade? Does the sync icon light up while it is downloading?
I'm curious as to how the entire process works.
Thanks.
Click to expand...
Click to collapse
I have an Evo, but I follow the tech news. Software updates are released in waves so that if there are issues with an update, they are isolated and they can stop sending them out. Essentially, the first wave are the guinea pigs. I'm not sure how they decide who gets them, but I'm pretty sure it's random. You will be notified on your own when you can grab the update. It starts on the 21st and everyone should have the update by the 25th. Of course, you can probably just find the update online once it's out and do it yourself:
http://www.engadget.com/2011/02/18/samsung-epic-4g-officially-signed-up-for-froyo-starting-february/

iil said:
Hey all,
Quick question. Does anyone know how often or how our phones query the server for update checks? Is the software first downloaded before asking us if we want to upgrade? Does the sync icon light up while it is downloading? Does our battery charge need to over x to before the software either downloads and/or notify us?
I'm curious as to how the entire process works.
Thanks.
Click to expand...
Click to collapse
When the update is available to your phone, it will download it silently in the background. Once the download is complete, you will get a notification that an update is ready to install. As long as you have enough battery left, you will have the option to install it. Otherwise you will be prompted to plug into your charger.
As far as the frequency your phone checks for updates, I'm not sure other than at boot time.
Sent from an Epic I haven't bricked yet.

Also, I believe the updates are 'pushed', which is to say, Sprint contacts your phone directly not vice versa.
Given how infrequent updates are, having your phone poll for them would be a wasted process.

Our phones already poll for app updates through the market and the update is hosted on googles servers.
I don't think it is too far fetched that our phones are notified somehow through this process?
Sent from my SPH-D700 using XDA App

It would make sense, with the 'wave' method mentioned above, that it's just pushed. Thats the fun! Back when I used to odin to D*27 to let it OTA DI18, it would happen really randomly, anywhere from instant to half an hour... never waited longer though, as its open to request, I just 'check for updates' of it was taking too long. Either way, unless you are one of the first wave, I would wait for XDA's Devs to look over the one from the first wave, and then DL their update... Im sure they will get one from the first wave... I will probly Odin to DI18 tomorrow night and wait, just for fun, as I do agree there is an attraction to that, kind of like when you get a surprise PS3 update that gives you some new unlocked functionality... reminds you why you bought it... course with this phone, we would feel that way if it were more timely, but hey, theres the future...

iil said:
Our phones already poll for app updates through the market and the update is hosted on googles servers.
I don't think it is too far fetched that our phones are notified somehow through this process?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
My phone doesn't poll for market updates, i'm only notified if I actually open market.
Besides, this is from sprint, not from market.

Would the upgrade download through wifi?
sent from my Epic 4G

jeffyv2 said:
Would the upgrade download through wifi?
sent from my Epic 4G
Click to expand...
Click to collapse
I asked the same question and was told yes.
Sent from my never been rooted, always stock eclair Epic.

I believe that I read somewhere on here that they were updating from oldest version first, over 3 or 4 days.
Samsung Epic using Team Viper's latest ROM and kernel

jeffyv2 said:
Would the upgrade download through wifi?
sent from my Epic 4G
Click to expand...
Click to collapse
zanderman112 said:
I asked the same question and was told yes.
Sent from my never been rooted, always stock eclair Epic.
Click to expand...
Click to collapse
I'm not so sure, as I remember when receiving the ota for di07 and di18 the download was slow so I turned on WiFi, at which point the dl stopped all together.

mikey80021 said:
I believe that I read somewhere on here that they were updating from oldest version first, over 3 or 4 days.
Samsung Epic using Team Viper's latest ROM and kernel
Click to expand...
Click to collapse
I don't believe they would do it that way. A vast majority of users are on the latest while there is probably a minority who didn't update past DI07. They get the latest first and then get the stragglers in the later days.
Sent from my SPH-D700 using XDA App

A software update to EB13 (Froyo) is available for the Samsung Epic 4G via Google OTA. Customers will become eligible for the
upgrade across a 4-day period based on their status with the Google servers. 67% of users are currently on SW DI18 so the first
OTA package we will publish will be an upgrade from DI18 – Froyo (DL11). We will be publishing hop upgrades from DG27 – Froyo
and DI07 – Froyo as soon as possible following the initial release
OTA Duration time is dependent on current device usage: 10 – 25 minutes, with installation time of 6-8 minutes
from the leaked .pdf from the first day, after the screenshots. thanks to whoever leaked it! DI18 is priority, you cant really sit on the older versions, I think those 'hop updates' are for old stock sitting around with the old versions waiting to be activated. Oh and the DL11 is a typo, they just cut and pasted from a previous release most likely...

mattallica76 said:
I'm not so sure, as I remember when receiving the ota for di07 and di18 the download was slow so I turned on WiFi, at which point the dl stopped all together.
Click to expand...
Click to collapse
That happens on any download. Switching connections in the middle of a download stops it. Ive done this before. If you start on 3g, you'll have to finish on 3g, or restart on Wifi/4g
Sent from my never been rooted, always stock eclair Epic.

If anyone receives the update, please contact me by personal message AS SOON AS POSSIBLE BEFORE you install the update!
Please please please...thank you

http://support.sprint.com/support/a...ase-wh164052-20100823-181934?INTNAV=SU:DP:MVT
how come they havent updated their support? it says last updated feb 16,2011
really hope they do the updatee

thizzmaster said:
http://support.sprint.com/support/a...ase-wh164052-20100823-181934?INTNAV=SU:DP:MVT
how come they havent updated their support? it says last updated feb 16,2011
really hope they do the updatee
Click to expand...
Click to collapse
maybe it will be automatically updated with a script when they start the ota's. idk, just a guess.

UPDATE PROCESS: The software update will be delivered as a wireless download (over-the-air, or OTA) in waves starting on February 21. All Samsung Epic 4G owners should have access to the download by the end of the week (Feb. 25).
Once your Epic is in the queue and eligible to download the update, a message will be pushed to your device saying that a software update is available. If you are not yet in the queue and you attempt to check for a software update manually, you will receive a message saying “no upgrade is available”. This simply means your device isn’t in the current wave of updates.
All customers should have access to the update by the end of the week (Feb. 25).
just got this off sprint site.... so phones dont check... pushed, and you cannot even manually trigger it... I even Odin'd to DI18 a bit ago, to see if I could trigger it activating DI18... no dice. OK... whos in wave 1... cough it up!

Whosdaman,
Just curious, can I ask why contact you first? Are you aware of something I haven't read?
I'm rooted and rommed, but watching hubby's unrooted (won't let me touch or mess and screw up his!! Doesn't believe me I can fix whatever I break!!) Epic.
Really do appreciate someone looking out for everyone. I am going to hold on his until I see some positive results, because I can't fix what Sprint breaks!!

[Q] Update.

Can someone please tell me how to go about updating my Xoom.
www.motorola.com/myxoom does not explain ****
i know this is probably a really stupid question, and i'm sure i'll get comments telling me to do research before posting.
but i did look for awhile, and from what i gather, a notification should have popped up on my xoom.
but one did not.
so how do i update the dang thing?

You wait, leave it connected to the internet (WiFi or 3g), it will eventually download and prompt you to install.

I just got mine, all I did was wait patiently.
sent from the honey moto

well i've been connected to wifi for about 6 hours now, and i'm always connected through verizon, but i haven't seen a single thing to do with an update.

They won't roll out the update to all devices at the same time. They have to do it in batches so they can minimise any update related problems should they occur.

So basically, my device is going to start downloading this update, without any previous consent by me, and will just prompt me to install once the update is downloaded?

Well, if it's like any other OTA update I've had it'll ask you before it starts to download. But yeah, essentially.

You will get an icon in your notification window near the clock. Click on it and it will tell you a system update is available, and give you 3 options; Just click 'Install Now' and watch it go and in 10 min (or less) you will be updated.

Sweet deal. Thanks guys... I was seriously starting to get very distraught.
I only owned an ios device before... but my girlfriend has a Captivate... so watching her be unable to get froyo for so long was starting to get me worried about my Xoom.

Yeah, Samsung are dicks.

burden010 said:
Yeah, Samsung are dicks.
Click to expand...
Click to collapse
Agreed, my wifes Fascinate still hasn't gotten FroYo

n99hockey said:
Agreed, my wifes Fascinate still hasn't gotten FroYo
Click to expand...
Click to collapse
Why not root and custom ROM?

burden010 said:
Why not root and custom ROM?
Click to expand...
Click to collapse
While yes that what I would do if it were mine (My Incredible is running CM7 RC2), she doesn't care much. Just as long as it works for her then she is happy.

Yeah, my wife's the same. Luckily she's on Froyo (Desire) so it's not really an issue. I would forcibly update it to Gingerbread if I thought she'd notice.

If your xoom isn't on verizon 3g will you get the update? Is it coming from verizon or from motorola and how do they no about my device? I set it up on wifi and never used the 3g setup nore do I have a verizon contract. Am I going to be hosed?!?

ethion said:
If your xoom isn't on verizon 3g will you get the update? Is it coming from verizon or from motorola and how do they no about my device? I set it up on wifi and never used the 3g setup nore do I have a verizon contract. Am I going to be hosed?!?
Click to expand...
Click to collapse
Your device periodically checks google's servers to see if there is update. Updates are released in batches so your device may not see an update until some time later. They can be downloaded off of wifi. Don't worry you're not hosed.

RadDudeTommy said:
So basically, my device is going to start downloading this update, without any previous consent by me, and will just prompt me to install once the update is downloaded?
Click to expand...
Click to collapse
Funny stuff.. you gave consent when you left the check for updates boxed checked. Uncheck it problem solved you will not get the update.. since it reads as that is your preference. Others want the update you don't want the update #winner.

zone23 said:
Funny stuff.. you gave consent when you left the check for updates boxed checked. Uncheck it problem solved you will not get the update.. since it reads as that is your preference. Others want the update you don't want the update #winner.
Click to expand...
Click to collapse
That happened on my Rooted/stock ROM Evo. Every now and then it pops up asking me to install an update that it just downloaded. Easy enough to simply decline, but pretty anoying though. At some point, I'll wander over to the Evo forum to see about (perhaps) pushing the new Cyanogen ROM, but im finding it hard to get excited about the phone these days...
Edit: Also, for those keeping score... My Xoom has not yet seen the update (5:17PM EST).

zone23 said:
Funny stuff.. you gave consent when you left the check for updates boxed checked. Uncheck it problem solved you will not get the update.. since it reads as that is your preference. Others want the update you don't want the update #winner.
Click to expand...
Click to collapse
I obviously want it, why else would you be writing in this thread.
I just wanted to know how it worked #loser