[Q] three 3GB SIM Not Ready-to-Go - HD2 Android Q&A, Help & Troubleshooting and Genera

I have an Orange HTC HD2 on to which I have loaded two different Android systems and they have worked fine. However, as Orange seem expensive I bought a 'three' 3GB SIM from eBay.
It worked today in a phone in a 'three' store and 'three' shows up with the Orange SIM in my phone (but, unsurprisingly, the Orange SIM will not allow me to connect). I have unlocked my phone from Orange, but with the 'three' SIM I get no service, no networks, no APNs - nothing - apart from it briefly saying, I think, it has registered with the network and it then reports "Error while searching for networks"
I would be grateful for any advice.

Is you phone sim unlocked?
If not then that would be why it cannot get any signal...

Yes, I have a SIM network unlock PIN which when I enter the phone reports "Network unlock succesful".

I am a bit lost... Did it work under wimo with different sims. Could be the unlock code has to be entered with wimo as things are not correctly configured in android.

I have only used the 'three' SIM with Android (Pure Gingerbread gpc and BoyPPC versions).
Could it be that the unlock code I have entered has not properly unlocked the phone - despite the message "Network unlock succesful" as above?

Yeah possibly put wimo back on and enter unlock code then. Test and see. If it still does not work I would contact orange to see what the problem is...

you only need to enter the code once to unlock, are you able to enter it more than once?

I have to enter the unlock code each time I boot from cold and when I switch airplane mode off.

I really would go back to wimo and do it there something is not being saved properly...

Chris,
I find that's easier said than done.
Can you point me at a UK Orange WM6.5 ROM for the HTC HD2?

sounds like its only a temporary unlock code not a full unlock code

Well tbh any wimo rom would work. but on that front
but here is the 3.14 rom straight from HTC
http://www.htc.com/uk/SupportDownload.aspx?p_id=297&cat=2&dl_id=1049
If you flash from PC it will NOT overwrite HSPL.
Just enter bootloader -> connect to PC then flash.
Also where did you get the unlock code from?

I had my HD2 with Orange lock on it as standard, all i did was go to a reliable known unlock site, unlock it to all networks in windows mobile.
Then flash android.
I now run a Three 3g sim card and it's the best network and cheapest ive used.
3g speeds are awesome.
I NEVER got above 400-500kbps on Orange...it was ****!
From the very first day I put my Three pay as you go sim in, i've never got below 2,000 kbps - awesome.
Average connection is 3-5 meg.
Price = awesome.
£10.00 top up = 1500 free texts + 500mb internet
I pay an extra £5.00 for 500mb internet....wicked
matt

My contracts ends very soon and will be moving to giffgaff as it seems the best value for money, runs of o2 so will be reliable. Friends do and never had a problem with it. Even though this drags it off topic, do you get any minutes in that £10 top up Matt?
just a fyi £10 on giffgaff 300 xnet mins unlimited txt and truly unlimited internet (as long as you do not tether)

chris10230 said:
My contracts ends very soon and will be moving to giffgaff as it seems the best value for money, runs of o2 so will be reliable. Friends do and never had a problem with it. Even though this drags it off topic, do you get any minutes in that £10 top up Matt?
just a fyi £10 on giffgaff 300 xnet mins unlimited txt and truly unlimited internet (as long as you do not tether)
Click to expand...
Click to collapse
i just moved to giffgaff and its 250 min not 300 internet speeds at the moment are piss poor slow, but is being investigated, signal strength doesnt seem to be as good as o2 directly
no minuytes on three for that, they do offer £10 and i think its 100min + unlimited txts and 500meg of data, i havea three sim at home with a tenner on it but signal is crap in my area

Chris,
I am reporting back the results of my endeavours which, you may guess, do not appear to have succeeded.
I tried your link and others on the page but was met with "Sorry this software download is not susitable for your device". My serial number starts with SH.
So I have tried WP7. I have to enter the unlock code each time I cold boot and get "PIN accepted" each time. However, when using the connection set up app I get "Warning There is no SIM card or PIN code has not been input.
I got the unlock code from HTCimeiUnlock.com. It cost me £15.54 (or $25). Is it , as Richy suggests, a temporary unlock code that does not seem to work even temporarily.
Any further ideas?

Go back to them and say it did not work. ask for a return, never know may get your money back.
There is a better one, honestly I cannot remember the name. helpful eh? thought it was HTC unlocks but that does not do the leo.... was going to suggest unlockitnow.com but its $70!
Since the 4shared folder is now up here is a link to the orange rom
http://www.4shared.com/file/Oc0SHxFY/RUU_Leo_S_Orange_UK_314612_Rad.html?
So then I would try to call orange ask nicely and see if they will give you an unlock code. Do not know if they are kind, most do a O2 give them out for free after a month or so... and T-mobile too. No idea about orange....

Chris,
Thanks for your help. I've just grabbed the Orange ROM from 4shared.
I am drawn the the conclusion that my unlock code is defective. I'll ask for my money back.
Does anyone know a reliable source for unlocking an Orange HTC HD2?

Just a note to say that HTCimeiUnlock.com have provided a refund.
I guess my only avenue now is to ask Orange for an unlock code.

Related

HTC Hero + 3 Sim = No connection

New Hero. Originally sold by Orange UK. Unlocked and imported to Ireland.
New sim from 3 Ireland.
Sim goes into Hero, but Hero does not connect to network. Occassionally phone makes brief connection to 2G roaming partner (Vodafone), but never 3G connection to 3 network.
Manually search for networks and select 3 (or any network for that matter) and phone says "Your SIM card does not allow a connection to this network".
"Mobile Network - Connect to internet" option in settings seems disabled (greyed out, can't be changed).
Have tried HTC, Orange, T-Mobile and MoDaCo ROMs.
Can anyone please suggest a fix. This is surely a phone setting thing? It can't be that 3 USIMs just don't work in the phone can it? I mean I haven't got the APN configured properly, but I should still be getting basic phone services no?
Did you get this fixed? I am having the same problem trying to use Three sim in England on a Orange Hero. It accepts the network unlock code but then stays on the 'unlocking sim' screen and I left it for ages.
No. Gave up and am staying with my old provider (3 didn't seem too interested in holding onto me as a new customer).
I've been posting this query in a few places. In one thread a guy from England said his 3 Sim used to work but then suddenly began exhibiting the behaviour I have described. I think he said a factory reset fixed it. Anyway, some have supposed that this could be a bug in Android/Hero that makes it incompatible with 3. I personally suspect its more about 3.
Thanks anyway. There must be a way round it, I'll find it.
Be sure to post if you do.
http://androidforums.com/htc-hero/8421-3-sim-htc-hero-sim-no-service.html#post48026
http://www.boards.ie/vbulletin/showthread.php?t=2055666141
RetroFlux said:
Did you get this fixed? I am having the same problem trying to use Three sim in England on a Orange Hero. It accepts the network unlock code but then stays on the 'unlocking sim' screen and I left it for ages.
Click to expand...
Click to collapse
I've faced with absolutely the same problem, with my new HTC Hero. I bought it 4 days ago on eBay in UK. It also locked to orange. Please contact me if you'll find out something! I like this handset very much. It would be great if I can also make calls with it
RetroFlux said:
Thanks anyway. There must be a way round it, I'll find it.
Click to expand...
Click to collapse
Btw, if I can help you somehow - email me "prokher at gmail.com"
prokher said:
I've faced with absolutely the same problem, with my new HTC Hero. I bought it 4 days ago on eBay in UK. It also locked to orange. Please contact me if you'll find out something! I like this handset very much. It would be great if I can also make calls with it
Click to expand...
Click to collapse
Its locked to orange and you want it to work on 3? ...
a_l_a_n said:
New Hero. Originally sold by Orange UK. Unlocked and imported to Ireland.
New sim from 3 Ireland.
Sim goes into Hero, but Hero does not connect to network. Occassionally phone makes brief connection to 2G roaming partner (Vodafone), but never 3G connection to 3 network.
Manually search for networks and select 3 (or any network for that matter) and phone says "Your SIM card does not allow a connection to this network".
"Mobile Network - Connect to internet" option in settings seems disabled (greyed out, can't be changed).
Have tried HTC, Orange, T-Mobile and MoDaCo ROMs.
Can anyone please suggest a fix. This is surely a phone setting thing? It can't be that 3 USIMs just don't work in the phone can it? I mean I haven't got the APN configured properly, but I should still be getting basic phone services no?
Click to expand...
Click to collapse
This is MAJOR weird. Chances are, the new USIM is not compatible. I've got mine for about 2 years, first in a W910i, now in Hero (sim-free, UK). Everything worked first time in the Hero, just needed APN settings for MMS and data. Surprisingly, MMS won't send or download while on WiFi. Mine's currently running on the leaked 2.73.405.5 ROM (not MoDaCo).
Maybe try someone else' sim, from 3 or other network and see if that works.
ptashek said:
This is MAJOR weird. Chances are, the new USIM is not compatible. I've got mine for about 2 years, first in a W910i, now in Hero (sim-free, UK). Everything worked first time in the Hero, just needed APN settings for MMS and data. Surprisingly, MMS won't send or download while on WiFi. Mine's currently running on the leaked 2.73.405.5 ROM (not MoDaCo).
Maybe try someone else' sim, from 3 or other network and see if that works.
Click to expand...
Click to collapse
Lolz ... I am viewing this reply on my phone and couldn't understand why, when I tried to view the images, my phone would go to the settings screen and hang. Took a few views to figure it out
a_l_a_n said:
Its locked to orange and you want it to work on 3? ...
Click to expand...
Click to collapse
Almost, it's locked to Orange and I want to connect to any of Russian provider. When I entered unlock code it is hanged with "Unlocking SIM card..." message. I can give more detailed description if necessary.
I
prokher said:
Almost, it's locked to Orange and I want to connect to any of Russian provider. When I entered unlock code it is hanged with "Unlocking SIM card..." message. I can give more detailed description if necessary.
Click to expand...
Click to collapse
Well I've never actually unlocked a phone myself so I don't know, but of its hanging then I would guess its not unlocking properly so its not going to work.
Maybe contact the person you bought the code from and ask for help or another code. Otherwise I wonder if reflashing the ROM would help?
Hero on 3 Ireland
I am using a 3 Ireland "3pay" prepaid SIM with my white Hero (completely unlocked, imported from UK). Works fine! I got the "mobile broadband" prepaid package about a year ago and had to buy a usb modem (sitting on my desk ever since) with the sim card.
You need to enter the 3ireland.ie APN, but no other magic incantations
Occasionally, I get the "Roaming" indicator in the notification bar on the Hero (weak signal might cause this). Then, clearly, no internet. Its not roaming with another provider either. I strongly suspect that this is a 3 bug. Reconnecting to the 3 network fixes it.
PS: I'm in Dublin and usually get a HSPA connection ("H" icon)
PPS: You do not need to top up your 3 sim in order to connect to http://my3.three.ie (indeed, on that web page you can enter your prepaid voucher #).
Volker1 said:
I am using a 3 Ireland "3pay" prepaid SIM with my white Hero (completely unlocked, imported from UK). Works fine! I got the "mobile broadband" prepaid package about a year ago and had to buy a usb modem (sitting on my desk ever since) with the sim card.
You need to enter the 3ireland.ie APN, but no other magic incantations
Occasionally, I get the "Roaming" indicator in the notification bar on the Hero (weak signal might cause this). Then, clearly, no internet. Its not roaming with another provider either. I strongly suspect that this is a 3 bug. Reconnecting to the 3 network fixes it.
Click to expand...
Click to collapse
Hmm, you guys seem to have some strange issues with those 3 USIMs. Maybe checking serial numbers or chip revision would shed some light into this. My USIM is not only working fine, but also happily roaming (GSM + data!) when I tell it to do so. Heck, I've spent two weeks in Italy on "3 Italy" with this USIM and it worked fine.
Ok since posting on here yesterday I have rooted my phone and put on modacos latest rom and its still not working, I have tried two seperate three sims and a vodafone sim. Given that the vodafone sim is also not working Im thinking it's a problem with the unlock code.
I'll contact them and see what they say.
ptashek said:
do so. Heck, I've spent two weeks in Italy on "3 Italy" with this USIM and it worked fine.
Click to expand...
Click to collapse
Maybe I was not clear enough: Every couple of days, I get the roaming indicator while being in Ireland. Clearly, you can't roam to another Irish network. While I haven't tried it yet, I'm pretty sure that roaming outside of Ireland will work (worked before I got the Hero).
RetroFlux said:
Ok since posting on here yesterday I have rooted my phone and put on modacos latest rom and its still not working, I have tried two seperate three sims and a vodafone sim. Given that the vodafone sim is also not working Im thinking it's a problem with the unlock code.
I'll contact them and see what they say.
Click to expand...
Click to collapse
It looks like we have the same problem.
As I promised above, it is the detailed description.
First case:
Turn on the phone with orange SIM card - everything works fine.
Turn on the phone with any other SIM card (I actually tried 3 other SIM card from 3 different providers). It asks unlock code. Enter unlock code I bought (actually any code containing 8 digits) it says "Network unlock successful." But after that it allow only emergency calls and if I try to make a call I see "Not registered in network" message. After reboot it asks unlock code again.
Second case:
If I do "restore to factory defaults" and turn it on the first time with my (no orange) SIM card, it asks unlock code I enter correct unlock code (salesman gave me one, and after that I also bought the same code in the Internet )
it hangs with phrase "Unlocking SIM card...". (Actually "turn off menu" works, I even can make an emergency call, but that is all I can get from it)
Also I noticed that in the first case there is strange line on the bottom of the screen (of the size of the notification bar).
I have tried different ROMS (original, rooted, latest, modacos) all the same. I only didn't try to downgrade radio firmware. I don't know if it can help. I upgraded to latest one even before I get the unlock code. As I already mentioned I also tried all SIM card I can obtain, the problem is obviously doesn't caused by SIM/Network incompatibility. Btw, my SIM card works OK in another HTC Hero (which was bought with my one).
I think it is problem with unlock procedure itself, not with code correctness. If wrong code entered it must say something like "wrong code", but for any 8 digit code it says "Network unlock successful". Is is the symptom! )
I do not know what to do further
Ok, I have now had a reply from Unlock Now, they said it must be an issue my phone (although we have now established it's an issue with orange phones) but they did refund my payment.
I'll keep looking into this and post back if I find anything out.
RetroFlux said:
Ok, I have now had a reply from Unlock Now, they said it must be an issue my phone (although we have now established it's an issue with orange phones) but they did refund my payment.
I'll keep looking into this and post back if I find anything out.
Click to expand...
Click to collapse
I bought the same unlock code on two different sites, finally both did refund It is OK, but what will we do further?
I've decided started a new thread (http://forum.xda-developers.com/showthread.php?t=560105) as I don't think it is just a problem with Three sims as the Vodafone one I tried didn't work.
I'll still post back here if we get any useful info.

T-mobile is a bit odd...

So I bought my HD2 2 weeks after they came out. Shortly after I tried buying an unlock code for my phone because t-mobiles service in my area is kind of come and go. Unfortunatly I have one of the 35777 Phones so after 4 attempts with 4 different sites failing at getting a code, I tried emailing tmobile to see if they would give me a code as they already told me they dont have service in my area. They told me to fax them a copy of my invoice proving I paid full price for the thing, so I did. About a week later they got back to me and said that due to the fact that I bought it from a site that was not one of their approved retailers I couldnt get an unlock code. So about a week and a half ago I went to a tmobile store and got the darn thing setup anyways. I get some service in this area, just not much. Now about 3 days ago, I get an email from t-mobile that looks like this:
T-Mobile Sim Unlock Request
Sim Unlock Reference: *******
IMEI: 35777*********
Unlock Code: ********
Thank you for taking the time to contact T-Mobile. Below you will see the Instructions for unlocking your HTC device.
1. Insert the foreign SIM card
2. Power on the device and the display should read "Please input unlock code"
3. Enter the unlock code and the device should display "Phone is unlocked."
4. Allow the phone to scan the network (or manually click on the antenna icon to do this)
It is very important that the instructions and SIM unlock code are entered correctly as listed. If you receive an error message while performing the instructions do not make any further attempts to unlock the handset. Please be aware that if an excessive amount of incorrect attempts are made, the phone will be permanently locked. You will need to verify the IMEI by pressing *#06# and contact Customer Care for support.
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
I kind of find this a bit odd. They tell me I cant get the number, then about a month later they randomly mail it to me anyway.
sounds kind of odd... have you always had tmobile or did you just sign up to purchase the hd2?
Neither, I had at&t before, Wanted to buy it and unlock it to use with at&t but in the process realized at&t's service is a bit of a ripoff. Atleast it is with standard plans. Wanted to try and use my hd2 with a gophone card but it doesnt seem to want to work.

SIM network unlock PIN for Samsung Galaxy S

Probably a silly question but I have the following problem:
I have 3 cards (Orange and 2 x T-Mobile). When I put either T-Mobile SIM in my phone, it requests a SIM network unlock PIN. I have the option of entering this in or clicking a dismiss button which will take me pass this screen but doesn't register onto the GSM network. This doesn't happen on my Orange SIM as this registers straight away onto the GSM network.
All 3 SIM cards do not request a PIN when I use them with two other phones that I have (HTC Hero and HTC TyTn 2).
On the SGS I have tried the pins 0000, 12345 and 1234 which are default PINs that I recall. I've checked the manual for the SGS and the literature that came with my T-Mobile SIM card and neither give any hints about a default PIN or about a SIM network unlock PIN.
I'm not sure if the PIN request is coming from the phone or the SIM card. I'm guessing it's coming from the phone but I don't know why it doesn't request this when I use my Orange SIM card.
I purchased the phone SIM free. The Orange SIM is a PAYG and the two T-Mobile SIMs are pay monthly contracts. I know all 3 SIMs work without PINs in my other phone.
Can anyone help? I'm assuming I'm missing something really simple but can't figure out what. I've already tried a dozen google searches with no luck. Please please help. I feel I'm being deprived of my 2 hour old SGS phone
I've now taken a video of the boot up sequence to show you what it looks like: http://www.youtube.com/watch?v=3D-RvvCK2bM
Can anyone confirm or refute whether this is happening on their SGS too? It seems like it's a Security Code on the handset but I can't find any setting for such a code.
Any help will be greatly appreciated.
Techno79 said:
Can anyone confirm or refute whether this is happening on their SGS too? It seems like it's a Security Code on the handset but I can't find any setting for such a code.
Any help will be greatly appreciated.
Click to expand...
Click to collapse
Don't think your phone is actually SIM free... no issues here using any SIM I like (purchased from Unlocked Mobiles). Where did you get yours?
n4nick said:
Don't think your phone is actually SIM free... no issues here using any SIM I like (purchased from Unlocked Mobiles). Where did you get yours?
Click to expand...
Click to collapse
I purchases it from handtec. I don't think it is Sim free for the following reasons:
1. It was listed as Sim free
2. The box it came in also seems to indicate it is Sim free
3. There is no carrier logo on the phone or anything it came with
4. Seems to work with my Orange Sim card (which implies the phone came from orange if it was Sim free and this phone hasn't been released on Orange).
I'm guessing by the single thread reply that no one else has come into this issue before? And it's probably not just a simple default security code?
I don't know if this will help, but when I was asked for a sim code on a new Nokia phone, about two years ago, I rang Voda and asked for the pin code. In your case you would need to ask T Mobile.
I have the exact same issue with my Galaxy from Handtec which arrived today. I hope they aren't selling sim-locked phones as sim-free... Time to call Voda...
Ok, apparently it's a known issue. Just spoke to handtec, they say they got a batch of phones from Samsung which are locked to Orange. Call them for a replacement/refund. Don't mess about with the phone support line, it just points you to the website and disconnects you, call them and speak to sales. 01733 298500
mcleancraig said:
Ok, apparently it's a known issue. Just spoke to handtec, they say they got a batch of phones from Samsung which are locked to Orange. Call them for a replacement/refund. Don't mess about with the phone support line, it just points you to the website and disconnects you, call them and speak to sales. 01733 298500
Click to expand...
Click to collapse
Ah ok, that makes sense and which is why my Orange SIM card worked but not T-Mobile. I may have come to this conclusion if I had a Vodafone and O2 SIM knocking about.
Thanks for the info. Will be returning the phone for a replacement.
n4nick said:
Don't think your phone is actually SIM free... no issues here using any SIM I like (purchased from Unlocked Mobiles). Where did you get yours?
Click to expand...
Click to collapse
@n4nick: It appears as though you were right although the phone doesn't look like an Orange locked phone. Orange are notorious for plastering their big ugly logo on the physical phone and all over the software. They even put their logo on the box, accessories and manuals. This phone really looks like a SIM free version.
I wonder if the Orange locked batch were due to go to Orange for them to do their usual carrier differentiation before they then go out to customers.
Hi!, I've bought Samsung Galaxy S from handtec too and I get the same message: sim network unlock pin. I've just sent request to Handtec support.
What about you? Did you somehow unlock? Or did you change your phone?
Speak to Handtec about it and get a replacement or a refund as the item sent out is the wrong item. As mentioned previously, I believe the mistake was from Samsung as they sent a batch of Orange locked handsets as unlocked handsets which Handtec then sold accordingly. Handtec seem to be handling the whole mixup very well with good customer service so you should be ok.
Yeah I'm experiencing this issue as well. Phone worked fine for 7 days then today out of nowhere I get the SIM network unlock PIN alert upon startup. I contacted Handtec and this is all they had to say.
Thanks for your email,
Unfortunately this is an error with Samsung and we will require all of the items back, postage will be covered once back and confirmed it is an orange locked device but we will require this back to replace it for you.
Please advise,
Kind regards.
Click to expand...
Click to collapse
I can't be bothered with sending it back and being without a phone for atleast a week.
UltimaRB said:
Yeah I'm experiencing this issue as well. Phone worked fine for 7 days then today out of nowhere I get the SIM network unlock PIN alert upon startup. I contacted Handtec and this is all they had to say.
I can't be bothered with sending it back and being without a phone for atleast a week.
Click to expand...
Click to collapse
Legally they have to give you a full refund including the postage cost for both ways. Therefore you could purchase a new handset while you are in the process of getting a refund for the existing one. You'll know if it is an Orange locked phone because there was one or two Orange specific applications pre-installed on the phone.
If it was working before and not now then it's possible it could be a different issue though.
I work for t-mobile and samsung sent us some unbranded phones that were locked to orange by mistake. That chances are we wernt the only ones to receive them
Sent from my GT-I9000 using XDA App
had this problem myself on O2
went to store to use their phone to ring around (they were sorry)
after time on the line with O2 support they had no answers, so i rang samsung
samsung took literally seconds on the phone, i said about the 'sim network unlock pin' and he simply turned round and said its dead, a dead chipset thats in every phone they sent out in the last week, i was told this on friday 11th
samsung then spoke to the staff at the O2 store and advised them to mark all other galaxys they had as 'dead on arrival' and return them and for others to do the same
looks like a big batch issue so best thing u can do is send your dodgy one back like i have done, hopefully this replacement will work
I just got the Network Unlock PIN Message myself randomly after a reboot 7 days after purchase.
Has anyone tried using a TurboSIM to see if it works?
Sad thing is it was working one day and then broke the next.
Pretty bad that we have to pay postage to get their doa replaced. ( Specially considering that's about $50 for me. )
EDIT: Does anyone know what the STOCK firmware was when you got your handtec handset? ( From what I can tell it could be XXJF3. )
EDIT2: Success! After contacting Handtec they sent me a code to use, it seems to have permanently network unlocked my phone.
After a few emails with Handtec they were able to provide me with an unlock code after giving them my IMEI number. All is good again
I have a similar problem with T959 from TMobile USA. The phone was obviously locked to TMobile but I got the code from TMobile, entered it and phone was unlocked. My customer took home, used it for about a week and now the phone is network lock again and ask for network pin. So I enter the same code that was used to unlock it but now it DOES NOT work. So strange. But this happened before on other android phone and it worked, just re-enter the code. Anyone has a solution yet on this problem?
aaarrrggghhhh!
I have same problem but.... the unlock code Handtec sent me does not work
I have tried every method I can find on the internet to enter the unlock code (eg #0111*code#, #7465625*638*code# and even #7465625*638*# which pops up with a seperate box to enter the unlock code) and each time it fails. I've even done this after various full hardware resets.
Hantec have said the phone might be faulty with a software problem and to send it back to them.
I am in Cyprus and its going to cost me 50 euro to send it back. If I had paid an extra 50 euro on the Handtec price I could have bought it locally! Doh!
Mark.
newtonthecat said:
aaarrrggghhhh!
I have same problem but.... the unlock code Handtec sent me does not work
I have tried every method I can find on the internet to enter the unlock code (eg #0111*code#, #7465625*638*code# and even #7465625*638*# which pops up with a seperate box to enter the unlock code) and each time it fails. I've even done this after various full hardware resets.
Hantec have said the phone might be faulty with a software problem and to send it back to them.
I am in Cyprus and its going to cost me 50 euro to send it back. If I had paid an extra 50 euro on the Handtec price I could have bought it locally! Doh!
Mark.
Click to expand...
Click to collapse
To enter the code you should put a SIM in, and start the phone, it will ask you straight away...
If you attempted to enter wrong codes too many times it will stop asking you and your phone is permanently locked until you return it to the manufacturer.
Oh noes, mine better not relock... :\
Just out of curiosity, how many 5's does your code have?

Unlocking hd2

I bought hd2 from ebay 2 weeks back and it is currently locked with T-mobile. I tried unlocking code from few sites but all returned my money, is there something changed? Can somebody sugest some where can get the code
Thanks
Sent from my X10a using XDA App
for most new phones now, the networks are the only ones that have the unlock codes.
what you will have to do, is get a free t-mobile pay as you go sim card and put it in the phone. dial 150 and speak to someone in tech support. say to them that your friend had the phone, but has since upgraded and got a new phone, and has given you the hd2, but you have a contract with another network so you need an unlock code for it. there may be a £15-£25 charge for it, but they should supply you with one. you will need either £20 credit or a debit card (they wont take payment from a credit card or any other source) for the payment, a valid email address that you check regulary and the phones imei number (printed on the sticker under the battery or dial *#06#). whatever you do DO NOT mention ebay!! phone networks do not like you buying phones from ebay and may give you some bs excuse as to why they cant give you an unlock code. they should email you the code within 14 working days. they may be able to tell you over the phone or they may post it to you in a letter, so be prepared for that as well
after you have unlocked the phone, you will need to debrand it. to do this, install hspl3 on the phone then install either the generic htc roms (or of you can find it, the rom from the network you are on), or one of the many custom roms available. also have a look at updating the radio rom. then its just a case of getting the operator settings either by opening the comm manager, tapping the data connection icon (the left hand icon next to the words 'data connection') and choosing your network from the list, or contacting your network and asking for the settings. it may be worth updating your connection database (in the connection setup, tap menu>update database>select update the latest settings of all operators>then tap the update database button) this ensures you are using the latest settings and will also add any new networks to the list.
i would avoid 3rd party unlocking sites/shops, as they way to unlock new phones is often related to imei, and the codes cant be generated yet, so the networks are the only option
hope this answers your question
the above process is for the UK btw, not sure if its any different for other countries
got mine unlocked in 25 minutes this morning, mines less thena month old, cost $26, just message blowfish06 on ebay and tell him you want an unlock from the new database, he will bill your paypall and you should be all set by tommarow (or by this morning if its already past 12 were u live), cheers
Thanks for suggestions guys
Ill try ebay guy first if that didn't work then i'll buy the t-mobile prepaid card
Sent from my X10a using XDA App
matthewharmon102 said:
you will need to debrand it. to do this, install hspl3 on the phone then install either the generic htc roms (or of you can find it, the rom from the network you are on), or one of the many custom roms available.
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Click to collapse
if you install any generic rom onto a tmous it will permanently kill it, so although the advice is sound for regular hd2, DO NOT follow that advice if you have a tmous.
edsonbarron5 said:
got mine unlocked in 25 minutes this morning, mines less thena month old, cost $26, just message blowfish06 on ebay and tell him you want an unlock from the new database, he will bill your paypall and you should be all set by tommarow (or by this morning if its already past 12 were u live), cheers
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Click to collapse
Brilliant advice. 30mins for mine and only £5.45. So wish I knew about him 3 weeks ago when I asked T-mobile to unlock my G1. £15 and still waiting.
Never mentioned the new database to him for mine.

[Q] Don't have T-Mobile in my country can i still access the mytouch ?

Well a friend of myne returned to lithuania for a few days and he gave me his old T-Mobile (HTC Sapphire MyTouch 3G) phone as he didn't need it anymore. But we don't have T-Mobile here and when i try to boot it up it asks me to login with a google account and i can't do anything since no T-Mobile , means no internet connection can't login. I tried fastboot but it says "not allow" adb woun't work since i can't enable debugging , not can i mount the damn sd card.
Is it still possible to do anything with it or should i trash it ?
Don't trash it!!
Get a local SIM with data (just pay as you go), try to find one with data where you pay by the megabyte. Then at the google sign in screen, press menu and enter the apn for your network. You will then be able to sign in.
I'v actually tried two local sims , trying to enter the APN just doesn't let me save
if i press save what i typed just disapear, and it does not let me connect.
Tried hot-swapping the T-Mobile sim that came with the phone to no avail
Funny how people are quick to throw $400 phones away because they cant find a "simple" answer.
You can either find a cell company that uses Tmobiles networks, we have a few here in florida... Or you can get an unlock code through many a website or ebay emailed to you and use it on any company that uses a sim and the same baseband frequencies.... ATT, Virgin mobile etc....
Or you can send it to me to use as a development phone lol J/K ... maybe ;P
We got 3 providers here none of which have anything to do with T-Mobile (2 of which i already tried)
And i can't really find any way (as far as i read) to access it without getting past the google screen and enabling adb
Maybe a gold card would work ? but doesn't hat require enabling "unknown sources"
which again i can't do without getting past the damn google screen :|
(i'm not in USA btw , i'm in Lithuania (small european country))
Coldberg said:
We got 3 providers here none of which have anything to do with T-Mobile (2 of which i already tried)
And i can't really find any way (as far as i read) to access it without getting past the google screen and enabling adb
Maybe a gold card would work ? but doesn't hat require enabling "unknown sources"
which again i can't do without getting past the damn google screen :|
(i'm not in USA btw , i'm in Lithuania (small european country))
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Click to collapse
lol, I know your not in the US. But you do have at least one GSM carrier right? one that uses sim cards? If so, you need to unlock the phone with a code given from ebay or one of the many sites.
Using a gold card is not going to help you. Rooting it would help you get past the sign in screen, but using a gold card can just brick it anyway.
We have 3 carries that use sim cards but none of them worked , tried all of them
all had data plans but apn just doesn't work at all on them
and i'm kind of weary of those unlock codes since i can just pay money and get a bogus code
Coldberg said:
We have 3 carries that use sim cards but none of them worked , tried all of them
all had data plans but apn just doesn't work at all on them
and i'm kind of weary of those unlock codes since i can just pay money and get a bogus code
Click to expand...
Click to collapse
They arent going to work unless you unlock the phone.
And thats why you dont buy a code from sme random person. You find a respectable seller on ebay or research a site.
I suggest ebay the best because they will email the code to you and give you instructions.
Again, the reason they didnt work is because the phone is locked to only using tmobile.
Once unlocked it can work on any sin card using carrier, but some take some extra settings.
can you guys recommend a good unlock code seller ? is it possible to get it for 10$ or less?

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