It worked at first, when i connected via USB it gave me the option to connect in either MSC or MTP, default is set to MTP i think. Anyway, now when i connect my phone it says in the status bar "Connected via USB in MTP mode" yet my PC won't recognise it at all. I've tried both modes and when i try MSC it says "Please connect phone" even though it already is. It can't be the USB port on the phone because it works fine when i'm charging it. I've also tried the same USB ports on my laptop with various other peripherals and they are fine.
I've uninstalled and reinstalled PC companion but to no avail.
Don't know what to do really, short of taking out the SD card and putting stuff on it manually.
Anyone else experienced this problem?
Well in USB Mass storage mode you have to make SD card connection on the dropdown notification on Arc.
Related
i turn on the usb host and connect the usb and the computer makes a sound like it finds a device but it only finds a usb mass storage device and not an internet connection..
any ideas?
So what is it that you`re exactly trying to do? Connet your device to the PC or use it as an internet modem?
For the first option:
- Turn off USB debugging;
- Pick "Storage Device" from the list that pops up when conneting your USB cable to your phone, then tap Done;
I can`t help you for the internet part, if that is what you need, as I have never used it before.
Hope I helped! ^^
When I connect my 6P to my Win7 computer with the supplied USB cable, I get a notification asking me to choose:
"Use USB for: charging, power supply, file transfers (mtp), photo transfers (ptp), midi"
I would have thought files transfers would be the right choice to use with adb, but that doesn't work (devices list on computer is empty). ptp works fine.
Is this normal? Is there a way to always choose ptp, so that I don't get a menu on my phone every time?
EDIT: I see that Developers Options includes "Select USB Configuration". This is set to MTP, but that doesn't help. It still defaults to charging and I must choose PTP rather than MTP when I first plug in. BTW, I'm on the 5 Oct Nougat, but behavior was the same on Marshmallow.
Hey guys. I've got an Exynos S7edge (unlocked) and I can't really recall the last time I actually connected it to a PC through USB. I bought a new SD Card and wanted to move my stuff and as I connected the cable, I got a message saying "The last USB device you connected to this computer malfunctioned, and Windows does not recognize it". Going to device manager it's listed under USB Controllers as "Unknown USB Device (Device Descriptor Request Failed)" with "Windows has stopped this device because it has reported problems. (Code 43)" and "A request for the USB device descriptor failed." on Windows 10.
Seeing that, I tried to test it on my brother's PC (Windows 7 Home) and it still didn't work even with 2 different cables. When I got to school I tested it on the school PC and voilá, it worked with both my cable and a friend's cable. It told me that "This device can be faster if you plug it to a USB Fast Port" or something, but it worked to my amaze, while it didn't on my teacher's personal PC (All USB3.0 ports) . I've tried all the ports on his pc, my pc, and my brother's one. What makes the school PC different? I really want to be able to connect my phone again. Also, another S7 works on my PC and another phone also does.
What I've tried:
Uninstalling Drivers on Device Manager, editing Registry Keys, deleting OEM#.inf driver packages on cmd, restarting both the pc and phone, resetting bios, all usb ports on my pc (USB3.0 ones don't even report the device when plugged)
I'm really desperate.
MetroxGamer said:
Hey guys. I've got an Exynos S7edge (unlocked) and I can't really recall the last time I actually connected it to a PC through USB. I bought a new SD Card and wanted to move my stuff and as I connected the cable, I got a message saying "The last USB device you connected to this computer malfunctioned, and Windows does not recognize it". Going to device manager it's listed under USB Controllers as "Unknown USB Device (Device Descriptor Request Failed)" with "Windows has stopped this device because it has reported problems. (Code 43)" and "A request for the USB device descriptor failed." on Windows 10.
Seeing that, I tried to test it on my brother's PC (Windows 7 Home) and it still didn't work even with 2 different cables. When I got to school I tested it on the school PC and voilá, it worked with both my cable and a friend's cable. It told me that "This device can be faster if you plug it to a USB Fast Port" or something, but it worked to my amaze, while it didn't on my teacher's personal PC (All USB3.0 ports) . I've tried all the ports on his pc, my pc, and my brother's one. What makes the school PC different? I really want to be able to connect my phone again. Also, another S7 works on my PC and another phone also does.
What I've tried:
Uninstalling Drivers on Device Manager, editing Registry Keys, deleting OEM#.inf driver packages on cmd, restarting both the pc and phone, resetting bios, all usb ports on my pc (USB3.0 ones don't even report the device when plugged)
I'm really desperate.
Click to expand...
Click to collapse
same here, i think the usb port is broken, asked on service 20e cost the board anthe replacement costs about 40e
Similar usb prob
When i plug in i get the JUST CHARGING notification? I know all about usb debugging and developer menu.. Tried all the usb transfer modes.. Also tried various drivers and no drivers with win7..
Only possibility i think is bad wire? Tried two? Could be coincidental unless there is something I'm missing??
Guys I'm trying to connect my phone to laptop but phone doens't get recognised in the laptop. The device makes sound and so does the laptop. No pop-ups in either of devices. The phone starts to charge but no option in the notification shade to change the mode of connection though. I've tried with turning on the usb debugging too, but no help.
Laptop pups up an error message later that the "LAST USB DEVICE YOU CONNECTED MALFUNCTIONED. WINDOWS DOES NOT RECOGNISE IT".
Is this falut of my charging port or of laptop? Or windows 10?
I've tried connecting to all other ports and with different cables. My all other android devices connect though. Please help.
joinsudhakarreddy said:
Guys I'm trying to connect my phone to laptop but phone doens't get recognised in the laptop. The device makes sound and so does the laptop. No pop-ups in either of devices. The phone starts to charge but no option in the notification shade to change the mode of connection though. I've tried with turning on the usb debugging too, but no help.
Laptop pups up an error message later that the "LAST USB DEVICE YOU CONNECTED MALFUNCTIONED. WINDOWS DOES NOT RECOGNISE IT".
Is this falut of my charging port or of laptop? Or windows 10?
I've tried connecting to all other ports and with different cables. My all other android devices connect though. Please help.
Click to expand...
Click to collapse
I've had this issue with pen drives and my USB port had an issue(short circuited).
Check these :
Try running devices troubleshooter from control panel.
If the phone is charging properly by using the same cable , it's probably an issue with the laptop.
Is it on pie?
joinsudhakarreddy said:
Guys I'm trying to connect my phone to laptop but phone doens't get recognised in the laptop. The device makes sound and so does the laptop. No pop-ups in either of devices. The phone starts to charge but no option in the notification shade to change the mode of connection though. I've tried with turning on the usb debugging too, but no help.
Laptop pups up an error message later that the "LAST USB DEVICE YOU CONNECTED MALFUNCTIONED. WINDOWS DOES NOT RECOGNISE IT".
Is this falut of my charging port or of laptop? Or windows 10?
I've tried connecting to all other ports and with different cables. My all other android devices connect though. Please help.
Click to expand...
Click to collapse
1. Enable USB Debugging in developer options
2. Download and install ASUS USB Driver from asus website like below. Search for ASUS_Android_USB_drivers_for_Windows
www+asus+com-in-Phone-ZenFone_5_A502CG-HelpDesk_Download
i am newbie, replace + with . & - with /
james11705 said:
I've had this issue with pen drives and my USB port had an issue(short circuited).
Check these :
Try running devices troubleshooter from control panel.
If the phone is charging properly by using the same cable , it's probably an issue with the laptop.
Is it on pie?
Click to expand...
Click to collapse
Sir I've tried debugging thing already and set the option to MTP. I've run troubleshooter too but windows couldn't identify and solve the problem. I'm guessing the problem is with windows 10. So I've decided to installed windows 7 in a different drive. Maybe that'll solve the problem.
Phone is running on Oreo.
Note:- I think micro usb has four pins. One among them might be a ground pin. One must be for charging and other must be to transfer data. Correct me if I'm wrong.
I had several times repairing phone with broken micro usb connector, it has 5 pin to be soldering on it. 2 for the power and 3 for data transfer. If the cable is fine for other devices then maybe the problem is not from the cable itself. I had an experience like that case before that if the notification from the pc says connected device is malfunctioned, that may caused by when u first time connected the phone to the pc, the device is disconnected when it still trying to instal the driver. When u connected the phone to pc check on the device manager, if u see "!" icon there, then theres the problem, ur phone driver not installed properly, u can try manual instal of device driver from there.
Last usb device you connected malfunctioned. Windows does not recognise it
"USB device not recognized. The last USB device you connected to this computer malfunctioned, and Windows does not recognize it” always appears in Windows 10 and Windows 8.
And the reasons for the issue contains:
The currently loaded USB driver has become corrupted or unstable
USB drivers need to be updated
USB drive may be entering selective suspend
USB has some damaged files or bad sectors
USB drive has not been formatted correctly
For different reasons, you need to take different measure, but you can directly format it via AOMEI Partition Assistant to solve the usb device not recognize issue.
The USB port itself was damaged. So I got replacement and now the new phone works fine with same laptop. Thanks you all for your replies.
I am on 087 update.
When I connect the phone to pc with non Asus usb cable it only charges the phone.. but does not show any option as File transfer etc...
However when I use the Asus bundled white cable.. the phone shows all option when connected to PC.
Earlier it was all good. With any cable it would show the usb connection option..
But after this last update only Asus cable works fine for charging and data transfer..
Please help
Hello please help
Make sure in developer settings, default usb configuration is set to "file transfer". Also try turning off usb debugging if it's on.
I too faced the same issue.....U can try to do below steps this might solve ur issue.
1) Change USB option to MIDI and after that gets setup then change to file transfer and check.
2)Remove Android device from device Manager and scan for hardware changes this will detect ur phone again and u will be able to see ur phone in PC
I too faced the same issue.....U can try to do below steps this might solve ur issue.
1) Change USB option to MIDI and after that gets setup then change to file transfer and check.
2)Remove Android device from device Manager and scan for hardware changes this will detect ur phone again and u will be able to see ur phone in PC
yes, but when i connect phone to pc with cable, i am not getting that list of option in phone
the option to scroll down and see file transer and other option are not available
only when i use original Asus cable which came with phone only with that cable i get option, but with other non asus cable i do not get any option, only it charges the phone but that too very very slow
skyh3ck said:
I am on 087 update.
When I connect the phone to pc with non Asus usb cable it only charges the phone.. but does not show any option as File transfer etc...
However when I use the Asus bundled white cable.. the phone shows all option when connected to PC.
Earlier it was all good. With any cable it would show the usb connection option..
But after this last update only Asus cable works fine for charging and data transfer..
Please help
Click to expand...
Click to collapse
The option to choose charge or file transfer is now under Connected Devices in Settings menu. For some reason doesn't appear in notifications anymore.