Call drops and No signal - Galaxy 3 General

So here iam with yet another problem....here goes my story
Purchased the phone in nov 2010 and had airtel connection at that time....happiness ended in just 2dayz after facing some serious
Call drops,went to service centre and all they did was a factory reset,nothing changed.....everyone advised me to change my service provider,so i did.went for Tata docomo and call drops gone but now my phone was losing signal frequently,sometimes i got a message popup saying"refreshing sim data" and lost E sign and also couldnt make calls for few seconds.....sometimes while talking phone loses the signal sign and gets a red no signal sign instead........sometimes when someone tries to call me they get phone switch off msg but my phone is still running....and from last few days the packet data option gets unticked by itself,have to restart phone to tick the option.....and more probs....
Now 1 thing is clear the problem lies in the phone and not the service provider...
Even others are facing the same problem,just google "samsung galaxy 3 call drop"
So after my exams i will try to get my phone replaced no matter what they say....
Will they replace it?got it in nov,quite old but i have my bill and box....
BTW typing on phone sucks...
Sent from my problematic galaxy 3

I have faced this problem a lot... This happens when GPRS/Edge services are enabled.
To the best of my knowledge, DDJP2 has the fix for that (Got a call from Samsung to confirm this to me)
Try that and let me know
I moved to airtel since thats the network compatible with G3 and i didnt had call drop

jaskiratsingh said:
I have faced this problem a lot... This happens when GPRS/Edge services are enabled.
To the best of my knowledge, DDJP2 has the fix for that (Got a call from Samsung to confirm this to me)
Try that and let me know
I moved to airtel since thats the network compatible with G3 and i didnt had call drop
Click to expand...
Click to collapse
bro iam currently on ddjp2 only but i flashed it with odin...
i was on airtel before docomo and it was worse....
and i dont want to disable/enable again and again....
i just want a replacement!!

Related

Phone connection dropping

My P3600 phone goes insane sometimes, and will not dial out (hangs up immediately after dialing without ringing), or hangs up within 5s of me answering. Does this happen to anyone else, and if it does, what do you change to fix it?
jchap2k
Same here...
I don't know why this happens...
Me also
Running the new HTC official ROM, I noticed it first with the upgrade, I make a call like voicemail from the attention prompt and I put the phone to my head and the call is ended after like 5 sec. I though at first my ear was hitting end but tried it without moving the phone anywhere and it still will randomly end calls right after I try to make them... tried disabling smart dialing and that seemed to work at first but I could have just been lucky because it didn't keep working... anyone else besides us three?
I also lose calls or conversations break in the middle. I went to HTC service and thet recommended me to change the SIM with a newer one. I did that today and I only lost one call so far (but I was sending an MMS while talking to a customer service rep so it might be related to that). If things improve I will let you know.
Mihaig, any news about your SIM change as connection dropping solution ?
Regards
BelMaseto said:
Mihaig, any news about your SIM change as connection dropping solution ?
Regards
Click to expand...
Click to collapse
I tried turning off UMTS (using only edge), and so far I have not had any dropped calls/immediate hang ups. Would getting a new SIMs card allow me to turn back on the UMTS bands?
I did have a sim card go bad that had to be replaced. The phone wasnt dropping any calls, then all of a sudden just couldnt find the network. My new card has dropped a lot of calls lately.
But i'm not too worried, my service provider thinks its there network fault and I the complete call is free as long as I phone the person back.
Anybody have a 'settings' solution, I would be very interested.
jchap2k said:
I tried turning off UMTS (using only edge), and so far I have not had any dropped calls/immediate hang ups. Would getting a new SIMs card allow me to turn back on the UMTS bands?
Click to expand...
Click to collapse
Well, so far no more dropped calls after turning off UMTS. I wonder if a new SIMs card would help in this matter. (mine is only 1 year old though).
Only with Car Bluetooth
There are some gaps in the conversations when I use the Nokia Carset bluetooth but with the P3600 itself no problems so far (just 1.5 week old). I do have some problems with the SD card, ones two days the info is corrupted and I need to format the SD card.
As far as I have found out, the problem has to do with 3G, the 3G hasn't got coverage everywhere ( at least here in DK ) and when the phone switches, it sometimes lose connection for a couple of seconds. Switching off the umts did the trick for me, no more hang-ups or lost connex, but then again, no more video-calls or streaming, so it's a choice... :/
Hope the next update will fix this, if there is a next one... P
Flipside said:
As far as I have found out, the problem has to do with 3G, the 3G hasn't got coverage everywhere ( at least here in DK ) and when the phone switches, it sometimes lose connection for a couple of seconds. Switching off the umts did the trick for me, no more hang-ups or lost connex, but then again, no more video-calls or streaming, so it's a choice... :/
Hope the next update will fix this, if there is a next one... P
Click to expand...
Click to collapse
There is a known problem with many service providers and HSDPA. If you have the phone on automatic while in 3G mode, when your phone connects to data the phone will switch to HSDPA just for the data transmission (if your provider supports it), during the transmission calls are not received and usually sent to voicemail. This doesn't happen with all providers, but it does with many of them. You can turn off just the HSDPA and not the 3G with this tweak program http://www.fit4cat.de/thread.php?threadid=263. On my phone I have no problems with normal 3G, it is just HSDPA that is the problem.
Hmm, I already tried that program but I still had the same problem even after turning off the HSDPA only. It never happens when UMTS is off completely though. I figure when I want to use the internet I will turn UMTS back on and when I just need it as a phone I can turn it off.
Sorry folks, dumb question: where can I turn off UMTS in my trinity and only have EDGE enabled?
Thanks for your help...
mfg OK
Press the green button to start the phone, then Menu/Options. Select the 'Band' tab and change the upper box to GSM.
Leave the lower box at 'Auto'
jchap2k said:
Well, so far no more dropped calls after turning off UMTS. I wonder if a new SIMs card would help in this matter. (mine is only 1 year old though).
Click to expand...
Click to collapse
I replaced with a new Cingular/ATT 3G sim and still the same problem... I'm going to also try to turn off UMTS to see if this fixes it... mostly I notice when calling voicemail from the notification tab... Oh yeah, it now says ATT as my service...
I have this problem, on the Orange and T-Mobile network, with WM5, and WM6. Have the latest radio, the works.
Bit of a joke that this happens to be honest.. a phone that has 3G/UMTS but that won't allow a certain number of calls when it switches. Pretty fundemental flaw if you ask me!
I've set band to GSM, let's see if it fixes the problem. Will download the aforementioned hack this evening.
Ah, I see it's the operators problem, not the phone's. Flipping amateur of orange not rectify this before shipping..
I've used HTweakC to disable HPSABCD(sic) and will see if the problem stops.
Not a SIMcard problem
HI Guys!
I work in a Mobilephoneshop for a Network Provider, and i had the same problem.
The first trinity that arrived in the shop was mine
And this little bas... droped many calls.
I talked with the tecnics from my prov. first we changed the sim, but same problem. Reflashed Rom same problem.
It has something to do with teh HSDPA, evrytime my trinity connectet them, the calls was dropped, the bad thing was, we have a HSDPA antenna in teh shop
Only the change of the devise worked.
Hope was helpfull and sorry 4 my bad english!
mastah
See above, use HTweakC to disable HSDPA, but leave 3G enabled.

wing: data service died

ok so after some long searching, hours on the phone with PDA techs at tmobile, for the second time my phone's data no longer works.
basically i am on tmo for 6 weeks now. after having my wing for 3 weeks the data stopped working, called wetn though trouble shooting, the sent me a replacement. this past week on jan 10th, the data on the new replacement phone stoped working again. called tech again same steps, and they are going to send me a new phone.
at first they said it is a network issue, so to prove thats not the case i go to a friend with a wing, swap sims and his phone with my card worked, his card in my phone did not work.
just to try it i installed Open Touch v2.4 Biggy
which i am now im love with, but didnt change anything...
does anyone know how i might go around avoiding this from happening again.
also on a side note
when the phone attempts to connect and fails, it no longer makes/receives phonecalls or txts. have to power cycle the phone to be able to make calls..
so does any one know why this is happening to me or does tmobile just hate me
You just had a touch of bad luck. I've had my Wing for about a month and a half and I always get a strong signal anywhere, even in my 12th floor apartment in downtown brooklyn, where I always had trouble getting a signal in with my older phones.
maybe i miss spoke, i have full service, phone is purfect providing i dont make a data connection attempt
ok ill chart it out
Phone | Works
Data | Not Working
after trying data
phone and data dont work
for making calls i got 100% signal but not data..
well i just started having this problem last night except i cant make or receive calls niether :-/
im dieeeing here
i connects to tmobile network after manually connecting it and then i still cant make calls and the data connection has no conection at all :-/
im about to kill this phone once and for all
People with some Hermes (I think) were having problems with their radio chip overheating and destroying itself... I wonder if we're running in the same problem. HTC might have gotten some back chips.
fortuni said:
well i just started having this problem last night except i cant make or receive calls niether :-/
im dieeeing here
i connects to tmobile network after manually connecting it and then i still cant make calls and the data connection has no conection at all :-/
im about to kill this phone once and for all
Click to expand...
Click to collapse
use the reset button
that normally works for me if i try to connect to data and fail..
you know the name the wing
means the phone is built for flight, as in the one out my window its going on soon
I was having this problem back in September/October..
I would be working at a job site and would need to record the air temperature, so I'd connect to weather.com or accuweather.com. It would refuse to connect.. sometimes it would say the remote connection was refused.. I couldn't connect to any other sites either. Or I'd be chatting with my gf or best friend and would get disconnected out of nowhere and might have no phone signal at all. It drove me nuts. If my phone connection was still working, I would contact Tmobile customer service. Each time it turned out they were having data connection issues for the western US... although I live in Central US, I was still considered West hmm. It was around the same time that Tmobile was quietly changing their unlimited data plans from $29.99/month to $19.99/month.. or whatever the prices.
So.. I figured it wasn't my phone.
Around the end of that month my phone was working great.. no data probs at all.. at least not that i knew of :-D
The same problems happened for me at the beginning of the year.. but I'm assuming it was due to the insanely heavy traffic(bc of holidays, new years, vacationers, etc) the mobile network had at the time.
My phone and data are working great again without me having done anything about it.
Sometimes turning off the phone connection... which will cut off your data connection too... then reconnecting the phone and then data connection would make mine work. If not.. maybe running network wizard.
I know that didn't help, but I just wanted to say I experienced that as well.
Good Luck!!

Issues connecting to network after being out of service.

Hi Guys,
Wondering if anyone else has experienced this problem with their Xperia X10i
A friend of mine has an X10i and is running on the AWS WIND Mobile network. What she is experiencing, is after leaving a "no service" area and entering back into WINDS coverage, her handset is not reconnecting back onto the network. She says she always has to manually research for it.
There is nothing wrong with her sim card, and I know through experience that my Nexus One doesnt' have this issue (even with the same network search settings).
Any ideas what could be causing this and how it can be fixed? My guess is Radio
im using x10i on WIND MOBILE.. i dont hv this perticular problem.. but often whn im dialing a number it'll be showing 'call ended' thn i hv to restart the phone n manually search the network... wel there r other issues also like directly getting 'missed call' msgs instead of getting calls..lol.. im confused, is it a phone or a network..
I have the exact same problem, i'm on O2 in the UK. I find if i'm in an area with no mobile reception for 12h or so when I go back to an area with reception the phone doesn't pick this up and still shows no reception till I turn it off and back on.
viks X10i said:
im using x10i on WIND MOBILE.. i dont hv this perticular problem.. but often whn im dialing a number it'll be showing 'call ended' thn i hv to restart the phone n manually search the network... wel there r other issues also like directly getting 'missed call' msgs instead of getting calls..lol.. im confused, is it a phone or a network..
Click to expand...
Click to collapse
That sounds like it could be both... Does your phone ever say wind away? Is your phone set to manual only or set to WCDMA?
*#*#4636#*#*
will go into a setting menu (can't be done through regular settings)
You can play around with the network settings
Does your phone ever say wind away?
I to have the exact same problem but i just restart my phone and it works again.
Maybe after so long not being on a network it unregisters you?
Exact same issue with France/Bouygues
I had the exact same thing. Taking the train got my network disconnect and coming out from the underground train, I had to search manually or sometimes reboot my phone.
I updated the phone to R2BA020 manually with the SE Update Service and it seems to be much better (it also help on the battery and other stuff). Try it!
MY_TD2 said:
That sounds like it could be both... Does your phone ever say wind away? Is your phone set to manual only or set to WCDMA?
*#*#4636#*#*
will go into a setting menu (can't be done through regular settings)
You can play around with the network settings
Does your phone ever say wind away?
Click to expand...
Click to collapse
oh god! im getting same problem like ur frd... even harder! whn i come out frm basement parking my phone looses signal.. thn i hv to try it manually..it may detect operator after taking several minutes.. even if it detects operator it wont register on network showing SIM CARD DOENT ALLOW TO REGI. ON THIS NETWORK.. it wont work even tryin shutting off... takin battery out.. only thing works is.. i hv to take SIM out and put it in other phone to detect and register on network.. thn putting back it my phone works!! i tried putting my frds FIDO sim in phone it works fine all the time..
its not possible to keep two phones with me and switch SIM everytime i loose signal.. dont knw wat to do? i hvnt tried the setting code u'hv given.. i'll try n let u knw.. thanx for tht.. hv ur frd tried calling WIND regarding this??
i just used this code to get in settings.. it does saysWCDMA preffered.... i couldnt find the manual setup option tho..
ive much worst issue, not sure if its sim card problem. sometimes the sim card just cannot be detect by itself.
I have the same problem with my phone in Australia (Optus). Only started noticing after 026 update..

Mobile data issue

My note4 almost always has a white 3g above the service bars. However, even though I still have 3G and there is no change in service bars, periodically my text messages will not send and internet will not work. Keep in mind that my phone constantly says it is connected to 3G. It also happens that the signal bars disappear. After reboot both are OK. *
I do not have any malicious*apps*and my phone is not rooted. Have messed with network settings and have seen no change.
And YES my mobile data is turned on.
Any help is appreciated!
I have the same problem, right now I am trying to figure out if it's software or hardware related...
I would hazard a guess that it is sim card related.
Sent from my SM-N910F
I changed my SIM card, same problem.
What are your APN settings? What geo area are you in?
I am from Romania. My APN settings are default from the provider (Orange).
torokzsolt84 said:
I am from Romania. My APN settings are default from the provider (Orange).
Click to expand...
Click to collapse
I'm also with Orange Romania and I don't have problems (yet).
pedmond said:
I'm also with Orange Romania and I don't have problems (yet).
Click to expand...
Click to collapse
You got your phone from Orange? It never happened to you that it looks like the phone has signal, but in fact the signal froze and I cannot make a call or to be called. After a restart it's ok for a while. Also if I turn mobile data off is ok.
torokzsolt84 said:
You got your phone from Orange? It never happened to you that it looks like the phone has signal, but in fact the signal froze and I cannot make a call or to be called. After a restart it's ok for a while. Also if I turn mobile data off is ok.
Click to expand...
Click to collapse
I got it from cel.ro. A couple of times it took a few seconds to start dialing, but I had no real problems yet.
csutikisx said:
My note4 almost always has a white 3g above the service bars. However, even though I still have 3G and there is no change in service bars, periodically my text messages will not send and internet will not work. Keep in mind that my phone constantly says it is connected to 3G. It also happens that the signal bars disappear. After reboot both are OK. *
I do not have any malicious*apps*and my phone is not rooted. Have messed with network settings and have seen no change.
And YES my mobile data is turned on.
Any help is appreciated!
Click to expand...
Click to collapse
If have exactly the same issue !!!!
Start with full signal strength and going down to the lowest strength and minutes later no signal !!!
Reboot or Airplane mode can undo this, but the cycle starts allover: Full strength, less strength and no signal.
Tried with 3 different carriers !!
And 2 Note 4's !!
I have the Snapdragon version SM-N910F
What is going on ??
Have this issue with my exynos variant in australia its imported and full 3g signal and slow or no data throughout and sometimes h+ even g or nothing
Next week samsung will come to me and bring my phone to their service and will check whats going on. Anyway I think it's more like hardware issue than software.
I have the same issue with exynos variant I bought the fone from the official dealer in my country,
My data service was not working at all.
I got it working by going to mobile network and choosing WCDMA/GSM option instead of LTE/WCDMA/GSM. although now i cannot get 4g but at least the data is working on H or H+
I think its software as a few people have had this issue both variants also
Same problem here, Exynos factory unlocked SM-N910H. All of a sudden I look at my phone and I discover it's showing "Emergency calls only", sometimes H or H+ but no internet. A reboot OR Airplane mode OFF and then ON will solve both problems. That's ridiculous... I've literally tried everything, factory reset, changed sim, messed with the APN settings. I've had this problem since day 1, even before I rooted it. Darn this, I never had any problems with my HTC One X, and I am using it ATM until Samsung come up wit a fix with an update or something. I hope it's not hardware related as my Knox warranty is void 0x1. :crying:
The same issue happened to me. I have 910c variant from Lithuania. A week ago phone started to lose 4G and after few minutes "no signal". Few reboots and it is working again, but after some minutes there is no signal. What I did notice is that there was no signal problem in my city centre where 4G signal is very strong, but when I did some speed test there, it was only ~2-3mbit (before this problem it was ~50-60)... Unfortunately I did not test this issue by turning off 4G. I did deliver my phone to warranty service 5 days ago and they send phone to Latvia to do 4G tests. I refused to repair my phone and demanded to get new phone. Waiting for the answer
Also rooted my phone so no warranty for me. Changed carriers today and they are doing upgrades so stuck with useless service :/ but i think either it's something to do with root or software i dont think its hardware
---------- Post added at 10:42 AM ---------- Previous post was at 10:40 AM ----------
Fuxas plz reply to.this thread when you hear back thanks
I dont think it is software, because I tried factory reset and it did not help.. Of course, when I get the results I will share them here.
If anything it's NOT the root because I am having this issue before I ever rooted it. My best guess it's the software and I've researched a lot about this problem, seems it's specifically related to some samsung devices and not only the Note 4.
Yup its a samsung problem and hopefully it gets rectified

Network problems with Android P

Hi there!
I bought the essential from a one week ago, since the first time i've installed the android P beta and using the phone normaly for 3 or 4 days, but since tomorrow, my phone stops to make or received calls, my data was ok, but when i call somebody the phone shows me a message "Mobile Network is Unavaliable", and if somebody try to call me, the call just drops.
I keep myself look at the signal bars on statusbar, and when i make a call, the signal just disapear and the "lte" signal goes too, but it's back right after the call drops.
any advices?
I live in Brazil
should i downgrade to Oreo even after my phone works correctly a few days?
thanks
leandrohvlucas said:
Hi there!
I bought the essential from a one week ago, since the first time i've installed the android P beta and using the phone normaly for 3 or 4 days, but since tomorrow, my phone stops to make or received calls, my data was ok, but when i call somebody the phone shows me a message "Mobile Network is Unavaliable", and if somebody try to call me, the call just drops.
I keep myself look at the signal bars on statusbar, and when i make a call, the signal just disapear and the "lte" signal goes too, but it's back right after the call drops.
any advices?
I live in Brazil
should i downgrade to Oreo even after my phone works correctly a few days?
thanks
Click to expand...
Click to collapse
Try settings - network and internet - mobile network- advanced - set preferred network type to Global.
That should help..
leandrohvlucas said:
Hi there!
I bought the essential from a one week ago, since the first time i've installed the android P beta and using the phone normaly for 3 or 4 days, but since tomorrow, my phone stops to make or received calls, my data was ok, but when i call somebody the phone shows me a message "Mobile Network is Unavaliable", and if somebody try to call me, the call just drops.
I keep myself look at the signal bars on statusbar, and when i make a call, the signal just disapear and the "lte" signal goes too, but it's back right after the call drops.
any advices?
I live in Brazil
should i downgrade to Oreo even after my phone works correctly a few days?
thanks
Click to expand...
Click to collapse
I'm also having issues. on AT&T it will say "mobile data disabled by your carrier" only in certain areas... reset phone fixes temporarily
I ended up changing carrier...
too much troubles...
thanks for your help guys!

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