Database Users

Got my Sprint rebate today...pleasantly surprised!

So I'm pretty sure Sprint owed me a $100 rebate...I bought my Evo for $300 plus tax ($45), and Sprint granted me a $70 renewal credit for reupping my previous SERO line for another 2 years (afterwards I switched plans when I bought the Evo).
So I get my rebate check in the mail today, and instead of the $100 my check was for $250!
I remember reading that Sprint has done this before, sent people $250 instead of the $100, but I sure as hell am not complaining. My net payment for the phone is $25!

Dang, my rebate came today also, but it was only $100.

bought my phone the day of the release but barely sent me rebate in last week.. damn i should have just took care of it that same day.. guess ill continue to wait

OP, when did you send in your rebate papers?

I got my phone the 30th of June, I think I sent my rebate in around a week or so later.

So you're going to notify them that they overpaid or at least find out what happened, right? Or are you just going to stick it to them because they're a big corporation?

Minjin said:
So you're going to notify them that they overpaid or at least find out what happened, right? Or are you just going to stick it to them because they're a big corporation?
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hahaha thats funny, give the money back, lol
It's one thing to commit some kind of fraud but keeping money they send you is not sticking it to them, it's letting them stick it to themselves..
If sprint was my mom then I'd give the money back.
Sprint should be more responsible with their money

Minjin said:
So you're going to notify them that they overpaid or at least find out what happened, right? Or are you just going to stick it to them because they're a big corporation?
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Quit drinking Brah,

nebenezer said:
hahaha thats funny, give the money back, lol
It's one thing to commit some kind of fraud but keeping money they send you is not sticking it to them, it's letting them stick it to themselves..
If sprint was my mom then I'd give the money back.
Sprint should be more responsible with their money
Click to expand...
Click to collapse
So you are thief. Good to know. It doesn't matter if it was your Mom or Sprint. Wrong is wrong.

I have no qualms taking the money. The alternative? Talking to customer service for hours, potentially waiting weeks for another rebate...
This is not the first I've heard of sprint doing this, even my friend received two rebates for the same submission before. Either they're not paid enough to do their jobs right, or they're downright incompetent. To be honest, sprints random incompetence in this case and their ability to still provide great service despite this keeps me as a customer, believer it or not.
When I first signed up for sprint I was supposed to get $100 in referrals...i didn't get them but enjoyed my service from sprint anyways...and still referred people.
The mistake is not my fault, I don't know anyone who would take the headache if trying to correct it over cashing the check

Last year when I was working for sprint I upgraded my phone to the blackberry tour and sent in my rebate. I paid 300 for the device and renewed my contract. I got my rebate a month later and it was for 300 dollars. I got my phone for free and my coworker who did the same upgrade got his rebate for 100.
I checked with someone at sprint since I worked there and they told me to keep it. So right now I'm waiting for my next rebate right now and I am interested to see if I get another cool MIR. The last one helped me buy my laptop and if the do it again the next one will help me pay for my wedding.

ChrisDos said:
So you are thief. Good to know. It doesn't matter if it was your Mom or Sprint. Wrong is wrong.
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Ha, it's actually funny you call me a thief for this.
I called Sprint yesterday to report a gameloft game that was mistakenly charged to my account 6 times, instead of once. The charge looked like a single $29.94 charge and I told them $4.99 of it was legit but they took the whole $30 off anyways.. Then they offered me a $70 rebate to reset my contract to begin yesterday, and I was VERY clear about maintaining my Dec first upgrade
THEN they ship a free airrave for a line on my account thats used in a rural area, and waive the mir for it AND removed the spending limit on my account..
Despite all that: Yes, I would let Sprint mistakenly send me money and keep it, especially when (as nhutpham mentioned) the alternative is likely spending another hour or two of my life on the phone with Sprint's courteous but incompetent CS.

ChrisDos said:
So you are thief. Good to know. It doesn't matter if it was your Mom or Sprint. Wrong is wrong.
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lol @ you dude, just because he isnt going to send them the money back doesnt make him a thief...
if i found $20 on the ground, and I kept it... does that make me a thief? no
but it would bring my "morals" into question

sprint error in your favor, collect 150 dollars

I got my rebate last week from Sprint for $100. A few days before that, I got my $100 Visa Gift card from Bluefish (corporate discount package deal). So my total true cost for the EVO was only $99. Well worth it!

ChrisDos said:
So you are thief. Good to know. It doesn't matter if it was your Mom or Sprint. Wrong is wrong.
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Click to collapse
Sprint doesn't feel bad about taking an extra $10 a month from you, do they? Why should he feel bad about taking the check.
Sent from my PC36100 using XDA App
Sent from my PC36100 using XDA App

mntbkr said:
Sprint doesn't feel bad about taking an extra $10 a month from you, do they? Why should he feel bad about taking the check.
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Click to collapse
Don't get another thread locked or deleted because of that. When are people going to let that die? No one forced you to buy the damn phone!
Off-topic, I'm waiting for HondaCop to jump in here soon

I bet if Sprint was to overcharge your bill, you'd complain.

mntbkr said:
Sprint doesn't feel bad about taking an extra $10 a month from you, do they? Why should he feel bad about taking the check.
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are you kidding me? you knew full well that the evo would cost an extra $10/month compared to other smart phone plans and you bought it anyway.
you can't possibly compare the $10 fee and keeping money that is not yours.
the fact of the matter is that they paid you too much money by accident...if you keep it and can sleep just fine at night, that's your call.
i would give the money back. do what you gotta do...

ChrisDos said:
So you are thief. Good to know. It doesn't matter if it was your Mom or Sprint. Wrong is wrong.
Click to expand...
Click to collapse
Shut the **** up. Stop hating because if it were you I betyou'd keep the money. It's different if you were at a store and the clerk gave you more money than they were supposed to.
You people act like you were made from a perfect mold. Everyone sins.
Sent from my Supersonic

Premier Upgrade Change

I am here to confirm the rumors are true. The program is being changed. I apologize to gpz or gps for calling him a liar.
Sent from my PC36100 using XDA App

/respect for admitting you was wrong

Well, there goes my shot at upgrading to the EVO 2 or whatever. Figures that they wouldn't wait until after July.

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Btw u guys will start receiving letters 1/21 about the changes.
Sent from my PC36100 using XDA App

Just talked to a rep. Even though my bill every month with the $69.99 plan ends up being $95, I'm still stuck at silver level. That just seems ridiculous.

DirtyShroomz said:
I am here to confirm the rumors are true. The program is being changed. I apologize to gpz or gps for calling him a liar.
Sent from my PC36100 using XDA App
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Do you know if Sprint will count the years I was with Nextel as a part of the 10yrs?

Do you have any details about the changes? I have been with Sprint for over ten years but the account I have viewer if only 7 years old
Sent from my PC36100 using XDA App

these changes suck!

boliviano3 said:
Do you know if Sprint will count the years I was with Nextel as a part of the 10yrs?
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Click to collapse
No
Sent from my PC36100 using XDA App

So just to confirm, does this mean we cannot upgrade even this one time? There was some confusing about whether all upgrades would be moved back, or just upgrades after you upgrade your current phone?

no upgrades. Fk sprint. If they grandfathered me in one time I would stay.
Well the girl doesn't want verizon grrrr. This will get interesting on my end. I should just start my item cell phone company
Swyped from my cyanogenized and gingerbreaded EVO

And now ALL smart Phones will get the $10 upcharge..what a bunch of Idiots they start to turn the ship being the best game in town with prices and then they go and do stupid crap like this.
We are Idiots Link here
1. They dropped my discount on all lines 4 months ago and anly apply it to the single line (+20 a month for me)
2. Jacked around the upgrades (No effect on my account but its the point)
3. Added the $10 charge I have 6 lines and a Galaxy Tab all my other lines are smartphones, that I might add they charge 19.99 a line since its an "everything plan" already, BS! (+50 a month)
Total increase +70 a month on my already $280 a month bill, BITE ME, TMO free kids pay their own data if they want it and Ill save 150 a month.

So I've been on the 169.99 plan I'm assumming I'm not effected? Or what's the new criteria for the gold tier?
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davidvj said:
So I've been on the 169.99 plan I'm assumming I'm not effected? Or what's the new criteria for the gold tier?
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Click to collapse
Peep my thread for the details ---> http://forum.xda-developers.com/showthread.php?t=917084

I wish I'd seen this whole discussion sooner. When I bought my Evo on January 1st, the rep straight told me I'd get $75 off after a year and $150 off after 22 months.
And why are individual plan Evo owners complaining about the $10 upcharge on all smartphones, we already pay it! That's the 3g-only smartphone users paying Sprint to make our service better! <----joke, that's really shady of those guys.
I don't care either way, I live on a juicy scholarship, whatever comes out in June I'll be able to afford it anyway. I welcome your flaming, I didn't lose my virginity until I was 18 so I could live this way. WORTH IT!!

Gotcha thanks brotha, the change does suck even though it doesn't effect me I can see why it pisses people off..
Sent from my PC36100 using XDA App

AbsolutZeroGI said:
And why are individual plan Evo owners complaining about the $10 upcharge on all smartphones, we already pay it! That's the 3g-only smartphone users paying Sprint to make our service better! <----joke, that's really shady of those guys.
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Click to collapse
Unlike you I make and pay my own way and with 6 lines it adds up...have fun suckin the tit hope you fall on your ass

davidvj said:
So I've been on the 169.99 plan I'm assumming I'm not effected? Or what's the new criteria for the gold tier?
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Ur fine
Sent from my PC36100 using XDA App

Don't quote me but more than likely if your due this year you can keep it. At least it appears this way
Sent from my PC36100 using XDA App

Sprint Premier Silver members, you still get your 1yr upgrade.

I just had a conversation with Sprint Customer Support about my upgrade.
I am considered a Sprint Premier Silver customer, 7 years service and the 1500 minute shared everything plan.
My upgrade for 1 yr on the previous premier set up came in February but I had bought an EVO off contract when my Hero died trying to save my upgrade for the new phones of the summer.
Obviously with the premier change I got borked, or at least I thought I was.
All Sprint Premier Silver customers are eligible for a one time override due to the change of plans. You do have to call into customer service and ask for it, she called it a Tier One Override and said it is a relatively new change to their policy.
I am now throwing down $50 to pre-order the EVO 3D.
If this helps you please hit the thanks button!

indiscriminant said:
I just had a conversation with Sprint Customer Support about my upgrade.
I am considered a Sprint Premier Silver customer, 7 years service and the 1500 minute shared everything plan.
My upgrade for 1 yr on the previous premier set up came in February but I had bought an EVO off contract when my Hero died trying to save my upgrade for the new phones of the summer.
Obviously with the premier change I got borked, or at least I thought I was.
All Sprint Premier Silver customers are eligible for a one time override due to the change of plans. You do have to call into customer service and ask for it, she called it a Tier One Override and said it is a relatively new change to their policy.
I am now throwing down $50 to pre-order the EVO 3D.
If this helps you please hit the thanks button!
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That's good to know. Hope it doesn't take an act of congress to get them to do this when i call them!

Thanks for sharing OP.
Tapa tapa tapa

That's what I said a while ago, we still get it, but only at $75 off, which I'll gladly take versus not be able to all together.
Sent from my PC36100 using Tapatalk

Here we go again shrooms I need your help
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tomh1979 said:
That's what I said a while ago, we still get it, but only at $75 off, which I'll gladly take versus not be able to all together.
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But no rebates or discounts.
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Thanks for the info. I just emailed them.
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http://www.sprintusers.com/forum/showthread.php?t=219278
PM ArtlovesKC, OP of the thread. He reset mine today, pre ordered my EVO 3D today. He will need some info on the situation, your phone number and name on the account. Enjoy.

Awesome was looking for information about this subject

It depends on who you talk to. The guts at my local sprint store gave us the new upgrade price on one of my lines. Not sure if I can get it on the other line. Looks like the wife gets the evo 3d lol.
Sent from my PC36100 using XDA App

PM ArtlovesKC, OP of the thread. He reset mine today, pre ordered my EVO 3D today. He will need some info on the situation, your phone number and name on the account. Enjoy.
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Outstanding, I missed my window due to an overseas business trip that lasted several months. Thanks!

tomh1979 said:
That's what I said a while ago, we still get it, but only at $75 off, which I'll gladly take versus not be able to all together.
Sent from my PC36100 using Tapatalk
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No, they didn't give me the $75 off, they gave me the full upgrade of $150.
Thats why I posted it for people who would be getting their upgrade if it wasnt for the policy change, they WILL let you have your full upgrade. You simply have to request it.
The customer service rep said she couldn't do anything, I asked for a supervisor. A few moments later she came back on and apologized saying there was a new policy that allowed it. Never even spoke to the supervisor. She said my account was immediately reset for an upgrade.
I have since gone to the sprint store by my house, asked them to verify, and placed a pre-order down.

I got my full $150 upgrade back as of July 1st. Does this mean I get $150 off the retail price? Also, does the 2 year upgrade reset my contract from the time I get the new phone or is it stacked on top of the year I have left?
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dcfella said:
I got my full $150 upgrade back as of July 1st. Does this mean I get $150 off the retail price? Also, does the 2 year upgrade reset my contract from the time I get the new phone or is it stacked on top of the year I have left?
Sent from my PC36100 using XDA App
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Click to collapse
You are signing a new 2 year agreement, it doesn't stack on top of any time remaining on your previous contract. That isn't how their early upgrade has ever worked.

novanosis85 said:
But no rebates or discounts.
Sent from my PC36100 using Tapatalk
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True, but I'm ok with that since I'm getting the 3D this summer and not the next, but I won't get the greatness that might come next summer, oh well.
Sent from my PC36100 using Tapatalk

Think with the 100 evo trade in will still be in effect if I do this?

Yeah Ok, so if I call sprint get my upgrade reset can I still trade in my evo for $150 with sprint?? Meaning getting my evo 3d for a very cheap price!?

Maybe I should yell more then next time I call CS as my wife's contract expires BEFORE she's eligible for the $150. See below
Your agreement with us, which started on 11/04/09, will be completed on 07/03/11.
save $75 on a new phone now,
or save $150 in 1 0 1 days on 09/01/11..

Is the discount for $150 off of the new contract Price or the retail Price?

Sprint Premier Customers can get the 3D now

....and Sprint will waive the upgrade fee.
According to the email, it appears to be available through their website only. HOWEVER, I'm sure it can be haggled in their stores on the 24th.
If Best Buy agrees to honor their promo, I'm sold. The Buyback Program basically gives away the 3D for free (or @ a great discount if you didn't sign up for it @ the time and just trade in your phone w/ them for an $80 in-store credit).
Either way, this sounds promising...

So how much would we pay for the 3d?
Sent from my PG06100 using XDA App

Sale price is $199 for Sprint Premier, upgrade-eligible and new customers.

Damn do u know when this is available till??
pwrmedia said:
Sale price is $199 for Sprint Premier, upgrade-eligible and new customers.
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Sent from my PG06100 using XDA App

Didn't see an exp. date, but it does appear to be just an online offer, so I dunno......either way it looks like Sprint will be willing to make concessions to sell those 3D's.
Sent from my PG06100 using Tapatalk

So wait... are you saying that as a Premiere Customer I can get the 3D even though I used my upgrade in Jan?

smp420 said:
So wait... are you saying that as a Premiere Customer I can get the 3D even though I used my upgrade in Jan?
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No.
This is only for premier customers that have an eligible upgrade. It's a pre-order for premier customers only.

Deng, I hate getting stuck in between contracts "/
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Sorry, I missed the word "now" at the end of the title. Had me a bit confused

wardfan220 said:
No.
This is only for premier customers that have an eligible upgrade. It's a pre-order for premier customers only.
Click to expand...
Click to collapse
Per the email, the upgrade fee will be waived for Premier customers.
Sent from my PG06100 using Tapatalk

smp420 said:
So wait... are you saying that as a Premiere Customer I can get the 3D even though I used my upgrade in Jan?
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Click to collapse
Yes.
Sent from my PG06100 using Tapatalk

pwrmedia said:
Per the email, the upgrade fee will be waived for Premier customers.
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Click to collapse
Yes that is true, the upgrade fee and shipping is waived, so it's only the $199 fee.
pwrmedia said:
Yes.
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Huh? it's ONLY with an eligible upgrade, so he wouldn't be able to upgrade for the $199 since he used his upgrade in Jan and still have 17 months before he's eligible for a full upgrade.

wardfan220 said:
Yes that is true, the upgrade fee and shipping is waived, so it's only the $199 fee.
Huh? it's ONLY with an eligible upgrade, so he wouldn't be able to upgrade for the $199 since he used his upgrade in Jan and still have 17 months before he's eligible for a full upgrade.
Click to expand...
Click to collapse
17 mo? It's a 12mo wait if he's a Premier customer w/ 10 yrs + as a customer (or w/ a sufficient amount of gripes on his account).
And, just to reiterate, I called Sprint Cust Svc. and yes, us Shifters can get the 3D for $199, regardless of eligibility status. I spent no more than 10 min on the phone venting about poor 3G service, and was advised that they'd honor the advertised price to keep my business (12 yr customer, 9 mo until upgrade anniversary).
Footnotes: Shifters. Gripe. Get. 3D. $199. Minimal. Hassle.

Sweet, but just for clarification, is this something being offered or something that I would have to complain to get?

smp420 said:
Sweet, but just for clarification, is this something being offered or something that I would have to complain to get?
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Click to collapse
I should have been more specific, I apologize.
Fees waived. Upgrade eligibilty still technically being required. Complaining removes the requirement lol.
Sent from my PG06100 using Tapatalk

Thanks, gonna have to give it some thought. My wife is getting one on Fri and if I really like it I may take a shot at trying to get myself one. I am a little hesitant to reset my upgrade eligibility to June since Tegra 3 devices are supposed to be coming out at the beginning of 12

Is this just a online special?could i go get one in the store for 200?
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ALL CARRIERS!!! If you purchased your Galaxy S3 ftom Best Buy go get your $$$

So bestbuy price matches right? Well radio shack has the S3 for $149.00 online as part of a extra $50 off any new phone. So as long as that offer is good for retail stores(dont see online only anyware so I assume so) Anyone who bought from bestbuy is entitled to $50 back from their 30 day price match guarantee.
If you want to see just goto Radioshacks site it's on the main page and if you click into a S3 it will say $149.99
Edit: I can now confirm personally that it works... 2 phones $175 back on price match #winning!
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Great Heads up. Saving people money always makes friends!

Did you take a flyer or web print out? Im willing to try it after work lol

bizdady said:
Did you take a flyer or web print out? Im willing to try it after work lol
Click to expand...
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They pulled up the website on their computers
Sent from my Sprint GS3

I'll try it today and see what happens
Sent from my SPH-D700 using Tapatalk 2

I love you. On my way to bestbuy now.
Update: it took all of 5mins.... They didn't even look at add. That's a bunch!
Sent from my SPH-L710 using xda premium

Comando156 said:
I love you. On my way to bestbuy now.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
..................lol

Just printed out my receipts and Radioshack page, was going to go during lunch but Chipotle just called my stomachs name lol
Will head after work.
Hope I get $$$ back, use that for a spare OEM and dock battery combo.

irock1985 said:
Copied from my AC post sorry but im driving @ the moment
So bestbuy price matches right? Well radio shack has the S3 for $149.00 online as part of a extra $50 off any new phone. So as long as that offer is good for retail stores(dont see online only anyware so I assume so) Anyone who bought from bestbuy is entitled to $50 back from their 30 day price match guarantee. Well I just saw this over on XDA so it's too late to check for sure today but I will be testing in the morning. If someone on the East Coast could confirm before I wake up i'd appreciate it
If you want to see just goto Radioshacks site it's on the main page and if you click into a S3 it will say $149.99
Edit: I can now confirm personally that it works... 2 phones $167 back on price match #winning!
Sent from my Sprint GS3
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Click to collapse
Hellz yeah...thnx abunch...I went got mines just now. AND a very Big thnx RS.
Sent from my SPH-L710 using xda premium

Walmart has them on sale as well. Sprint version anyhow.
Sent from my EVO using xda premium

Haven't purchased my phone yet. I'm going to go try this later and hopefully I can get my phone for $100 with this and the phone freedom gift card. I'll tell you how it goes.

What about Wal-Mart? Can we get the deal?
Sent from my SGH-T999 using xda premium

Sometimes a few of the best buy's won't price match online prices. The picture I posted was from the Walmart in Farmington Missouri. I know best buy will price match a brick and mortar store.
Sent from my EVO using xda premium

Just hit up my local Best Buy and got $108 and some change back from my purchase of 2 GSIIIs. Thanks again for the tip!

I got my S3 for 149.99$ because i bought the Evo 4g LTE and then exchanged phones, so the giftcard was applied to my evo's 199$ price... could i go back and have them price match to save another 50$?

Well I had some little snooty B**** not price match because none of the Radio Shacks around here have the actual phone in stock. I'm going to be calling them daily and as soon as I find one in stock, I'm running back to BB and hopefully getting the price match.
I may also try another BB or two before then, just in case they are more easy to work with.

My best buy said it's only the price for new customers and because I as an upgrade they couldn't honor the price
Sent from my SPH-L710...if some one helps you press the thanks button

xtrezpasor said:
My best buy said it's only the price for new customers and because I as an upgrade they couldn't honor the price
Sent from my SPH-L710...if some one helps you press the thanks button
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I would try a different one, the webpage I printed out even says with Contract extension which is how most of us upgraded.

bizdady said:
I would try a different one, the webpage I printed out even says with Contract extension which is how most of us upgraded.
Click to expand...
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Thanks.. there are a few around here after dinner I'll take a ride
Sent from my SPH-L710...if some one helps you press the thanks button

BestBuy in Westbury NY just issued me my refund. As i walked in I saw the MGR of the mobile department on the phone with a customers phone. He gave it back to them and customer walked out. I asked him about the radio shack promo and he said he was just on the phone with the radio shack down the block and that the promo was only for new subscribers. After i showed him the print out from the net that clearly states new line/contract or contract extention, he went on the web himself, verified and issued my refund of $54.32.
If you were that guy in the hat and a cast on your hand that left BB in Westbury, go back and claim your refund.