Database Users

finally from Samsung How to Solve the Black screen (death screen )

after mailing SAMSUNG by Mr.Alzubair
from ce4arab website
about the Death screen
this is the answer :
-----
Dear Alzubair ,
Thank you for contacting Samsung Electronics.
Reference number:2104286715
Regarding your case, kindly note that the image you have displayed on
the screen of your phone, indicates that the device has entered the
Recovery Mode. The reason this happened, is because you have tried to
update the device’s Firmware, which isn’t actually released yet, and
that’s the reason why the Software crashed as well.
In order to get out of the Recovery Mode, please follow the steps below:
Recovery Process
1.Remove the battery and reinstall it. Power On your Phone
- Phone display “Connection picture for Phone to PC”
2. Recovery Mode in Kies
If upgrade failed in upgrade step, you can see next Pop-Up
- Select "Yes”
Firmware Upgrade program progress to recovery mode.
3. Select "Recovery" button.
4. Read the caution and check “all information has been verified”
- After this, it’s same with Firmware update Process
5. Click “Next”
- Firmwareversion display
- Firmware file is downloaded to PC
6. Firmware update
- After Firmware downloaded, Click “Next”
- Firmware update start
Caution
- Never disconnect or turn off the
device in thisstep
- If so, recover the phone refer to
recovery section
7.Complete
- After Firmware update complete, the device reboot
automatically
- Click “Next” Button
To do this manually instead of using Kies, please click on the Power
button, the Volume down button and the middle button all together all at
the same time. The phone would flash for 2 times, and on the 3rd time,
please remove your hands fromthe phone, and it should boot up normally.​
I hope this has been of some assistance to you. If you do have any
further queries, please do not hesitate to contact us quoting your 210-4286715
reference number.
Kind Regards,
Aya Smith
Samsung Electronics UK
Customer Communication Centre
Tel.: 0845 726 7864 (All calls charged at Local Rate)
Homepage: samsung.com
[Product] GT-I9000

The reason this happened, is because you have tried to
update the device’s Firmware, which isn’t actually released yet, and
that’s the reason why the Software crashed as well.
Click to expand...
Click to collapse
Bwahahahhaahahahahh!!

cheetah2k said:
Bwahahahhaahahahahh!!
Click to expand...
Click to collapse
LOL XD
at least they help me
I just tried it ( by the Manual way ) and it Works

so this works on the semi-bricked, no 3-button combo enabled phones ??
.. let's say, after a bad/failed bootloader flash ?
someone please confirm ?
later edit:
from what I understand after reading this, Kies can force any (Phone--!--PC) SGS into recovery and/or download mode?
if so, can we "extract" this feature and make it into a stand alone solution for half-bricked phones?

That's not a real black screen, I got one and my phone got the BSOD: No possibility to power on, no charging, nothing.
The "phone ! computer" is just a semi brick, get back to download mode and reflash with odin...
But thanks for the info indeed.

franklin01 said:
The "phone ! computer" is just a semi brick, get back to download mode and reflash with odin...
Click to expand...
Click to collapse
Some SGSs can't access download mode from that screen because of the proper bootloader that's missing. (3 button combo fix needed, not so safe)

wish samsung also adds a feature to kies that fixes the IMEI =D

franklin01 said:
That's not a real black screen, I got one and my phone got the BSOD: No possibility to power on, no charging, nothing.
The "phone ! computer" is just a semi brick, get back to download mode and reflash with odin...
But thanks for the info indeed.
Click to expand...
Click to collapse
2day i triad it two times and it works
but from what i understand same thing happened to me today ..
i did the 3 times flashing way :
BE SURE THAT YOU disconnect THE CABLE!!
To do this manually instead of using Kies, please click on the Power
button, the Volume down button and the middle button all together all at
the same time. The phone would flash for 2 times, and on the 3rd time,
please remove your hands fromthe phone, and it should boot up normally.
Then its work and downloading mode appear i installed an official Ver. by odin ( check on Re-Partition ) then it will work (work for me after the same thing that happened : No possibility to power on, no charging, nothing. )

Does this means that the phone has a secondary bootloader or what I dont get it, I already sent my phone to samsung so I cant try, I had my phone bricked stuck at a black screen after the S logo.

hang on... so it sounds like samsung is saying that phones that dont go into download mode straight away from vol-down, home and power need to keep holding the power button until the power cycles 2 times, then let go on the third?
i cant test it now because after i bricked my phone (black screen no power on or charge) i sent it back and i got a new motherboard with 3-button enabled... but this does make sense because when i had a 3-button disabled phone previously i did manage to get it into download mode from the phone-!-computer screen by trying different timings. it took a long time but eventually worked.
so it would seem if this is the case, that it is just a different boot loader and a different key combination to access download mode, but working nevertheless?
can someone test this?

Cant believe it, if the phone does has a secondary bootloader then it cannot be bricked forever.
Sent from my GT-I9000 using XDA App

stephengoo said:
Cant believe it, if the phone does has a secondary bootloader then it cannot be bricked forever.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
We already knew it had a secondary boot-loader...
http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S_Series#Partitions
This is what is patched to hotfix the 3BR in disabled phones.

3 times flashing way wont work for me, and at Recovery in Kies i cant see my Device!
Absolutly no USB!!!!
Sorry Guys!

So this forced download mode can be possible...
This guy here tried hard to explain same thing:
http://forum.xda-developers.com/showthread.php?t=812933

do you think it will work with korean version galaxy s?

No-Exit said:
3. Select "Recovery" button.
4. Read the caution and check “all information has been verified”
- After this, it’s same with Firmware update Process
To do this manually instead of using Kies, please click on the Power
button, the Volume down button and the middle button all together all at
the same time. The phone would flash for 2 times, and on the 3rd time,
please remove your hands fromthe phone, and it should boot up normally.​
[Product] GT-I9000
Click to expand...
Click to collapse
"all information has bee verified" means put phone in download mode and connect it to PC (can't do it without working 3 buttons combo).
"manually instead of using Kies" = same thing, doesn't work without 3 buttons combo.

This doesn't works if you didn't have 3 buttons combo enabled. I used heat trick instead and then patch aires P-SBL.

I sent my phone back because of this black screen of death. I could get into Download mode, and the other (vol-up) mode too, but no upgrading or changing firmwares worked to fix it. And Kies didn't see it, though Odin eventually did.
Wondering now if the Black Screen of Death was fixable after all, but then would Kies have to recognize it first?

I have a phone ! pc bricked phone right in front of me, I've tried this and a million other combinations, nothing works. I'm not being super pessimistic or anything it really doesn't work. I've left it with a phone repair store overnight and they couldn't fix it either. Im going to visit samsung/optus tomorrow.
edit:
I also want to point out that that message contains some horrible english supposedly from samsung UK

d47:
I am exactly in your shoes. Even with the overnight leave at a GSM repair booth-thingy. Im also considering handing it back to the retailer, but havent tried the heating up trick yet... Maybe its worth a try ?

Bricked Vibrant (stuck in recovery 3e)

I just got a new Samsung Vibrant last week, and the person at the store offered to root it so we could use the wifi hotspot feature. The problem is the rooted phone wouldn't update from Android 2.1 to 2.2 through Kies Mini, so I tried updating the OS through Odin following instructions I found online.
I didn't follow them exactly it seems because I neglected to enable USB Debugging on the phone. The phone is now stuck in the Android system recovery 3e screen. Only the volume buttons (up/down) work, I can't actually select any of the options on the recovery screen. The error message at the bottom reads "E:Can't mount /dev/block/mmcblk0p1 (Invalid argument)", etc.
From research I've done in the last few days it seems like to fix this I need to use Odin to 'reflash the phone back to stock' or something. Here is my problem:
1) I cannot get into Download Mode with physical buttons through any means. I've tried every suggest combination of buttons that I've seen and none have worked. At most I've managed to get into a new screen that says "Power reset or unknown mode" or something like that.
2) I cannot get into Download Mode through ADB because USB Debugging was never enabled in the first place, and cannot be enabled now that the phone is bricked
From what I've read it seems it's still technically possible to revive the phone... I just don't know how to do it.

snapple232 said:
I just got a new Samsung Vibrant last week, and the person at the store offered to root it so we could use the wifi hotspot feature. The problem is the rooted phone wouldn't update from Android 2.1 to 2.2 through Kies Mini, so I tried updating the OS through Odin following instructions I found online.
I didn't follow them exactly it seems because I neglected to enable USB Debugging on the phone. The phone is now stuck in the Android system recovery 3e screen. Only the volume buttons (up/down) work, I can't actually select any of the options on the recovery screen. The error message at the bottom reads "E:Can't mount /dev/block/mmcblk0p1 (Invalid argument)", etc.
From research I've done in the last few days it seems like to fix this I need to use Odin to 'reflash the phone back to stock' or something. Here is my problem:
1) I cannot get into Download Mode with physical buttons through any means. I've tried every suggest combination of buttons that I've seen and none have worked. At most I've managed to get into a new screen that says "Power reset or unknown mode" or something like that.
2) I cannot get into Download Mode through ADB because USB Debugging was never enabled in the first place, and cannot be enabled now that the phone is bricked
From what I've read it seems it's still technically possible to revive the phone... I just don't know how to do it.
Click to expand...
Click to collapse
try this:
Take out battery and put it back in (to make sure phone is off)
Insert USB to PC but remove Usb from phone and open Odin
While holding both volume bittons...insert USB into phone
Phone should go into download mode
If that doesn't work then you might need a jig

Mr. Apocalypse said:
try this:
Take out battery and put it back in (to make sure phone is off)
Insert USB to PC but remove Usb from phone and open Odin
While holding both volume bittons...insert USB into phone
Phone should go into download mode
If that doesn't work then you might need a jig
Click to expand...
Click to collapse
+1 This is good advice connextion2005 sell jigs if you need one Look him up here
in the forum

Mr. Apocalypse said:
try this:
Take out battery and put it back in (to make sure phone is off)
Insert USB to PC but remove USB from phone and open Odin
While holding both volume buttons...insert USB into phone
Phone should go into download mode
If that doesn't work then you might need a jig
Click to expand...
Click to collapse
+1 This is good advice connextion2005 sell jigs if you need one Look him up here
in the forum

Stuck in recovery mode
hi i just installed frooyo 2.2 on my vibrant through Odin am stuck on recovery mode 3e...my phone can't reboot neither can it go on download mode.
Its giving me an error saying, E:can't mount/dev/blockmmcbblk0p1(Invalid argument) ...another message is:your storage not prepared yet.please use UI menu for format n reboot actions.Please help.........
Here is what i used with odin:
PIT :“s1_odin_20100512.pit”
PDA: I9000XXJP2-REV03-PDA-CL464213.tar
PHONE: MODEM_I9000XXJP2.tar
CSC:GT-I9000-CSC-MULTI-OXAJP2.tar

I had one that was stuck in an infinite boot loop and wouldn't respond to physical keys. Build a JIG. It works. I have one and it's the best $6 I've ever spent. Took me 2 minutes to make on a breadboard.
http://www.youtube.com/watch?v=Rdn5GoRjhn0
Thank me if this helps.
Or you could ship me your phone
But I recommend building one.

snapple232 said:
I just got a new Samsung Vibrant last week, and the person at the store offered to root it so we could use the wifi hotspot feature. The problem is the rooted phone wouldn't update from Android 2.1 to 2.2 through Kies Mini, so I tried updating the OS through Odin following instructions I found online.
I didn't follow them exactly it seems because I neglected to enable USB Debugging on the phone. The phone is now stuck in the Android system recovery 3e screen. Only the volume buttons (up/down) work, I can't actually select any of the options on the recovery screen. The error message at the bottom reads "E:Can't mount /dev/block/mmcblk0p1 (Invalid argument)", etc.
From research I've done in the last few days it seems like to fix this I need to use Odin to 'reflash the phone back to stock' or something. Here is my problem:
1) I cannot get into Download Mode with physical buttons through any means. I've tried every suggest combination of buttons that I've seen and none have worked. At most I've managed to get into a new screen that says "Power reset or unknown mode" or something like that.
2) I cannot get into Download Mode through ADB because USB Debugging was never enabled in the first place, and cannot be enabled now that the phone is bricked
From what I've read it seems it's still technically possible to revive the phone... I just don't know how to do it.
Click to expand...
Click to collapse
Check out my thread. " unbricked vibrant without recovery mode"
I also couldn't get into download mode.
Hope it helps
Sent from my SGH-T959 using XDA App

mrjeff3013 said:
hi i just installed frooyo 2.2 on my vibrant through Odin am stuck on recovery mode 3e...my phone can't reboot neither can it go on download mode.
Its giving me an error saying, E:can't mount/dev/blockmmcbblk0p1(Invalid argument) ...another message is:your storage not prepared yet.please use UI menu for format n reboot actions.Please help.........
Here is what i used with odin:
PIT :“s1_odin_20100512.pit”
PDA: I9000XXJP2-REV03-PDA-CL464213.tar
PHONE: MODEM_I9000XXJP2.tar
CSC:GT-I9000-CSC-MULTI-OXAJP2.tar
Click to expand...
Click to collapse
Did u get it fixed?? i got the same thing

snapple232 said:
I just got a new Samsung Vibrant last week, and the person at the store offered to root it so we could use the wifi hotspot feature. The problem is the rooted phone wouldn't update from Android 2.1 to 2.2 through Kies Mini, so I tried updating the OS through Odin following instructions I found online.
I didn't follow them exactly it seems because I neglected to enable USB Debugging on the phone. The phone is now stuck in the Android system recovery 3e screen. Only the volume buttons (up/down) work, I can't actually select any of the options on the recovery screen. The error message at the bottom reads "E:Can't mount /dev/block/mmcblk0p1 (Invalid argument)", etc.
From research I've done in the last few days it seems like to fix this I need to use Odin to 'reflash the phone back to stock' or something. Here is my problem:
1) I cannot get into Download Mode with physical buttons through any means. I've tried every suggest combination of buttons that I've seen and none have worked. At most I've managed to get into a new screen that says "Power reset or unknown mode" or something like that.
2) I cannot get into Download Mode through ADB because USB Debugging was never enabled in the first place, and cannot be enabled now that the phone is bricked
From what I've read it seems it's still technically possible to revive the phone... I just don't know how to do it.
Click to expand...
Click to collapse
Try turning the power off on your phone, plug the usb cable in and you will see the battery icon pop up. After that use all three buttons ( power and vol. up and down) until you see the screen go off like its going to reset. As soon as you see this, release the power button but leave the vol buttons held and it should go into download mode. This way has worked for me every time when all the other methods have not. If this still doesn't work, you might invest in a jig like others have suggested. I had the same error message a while back because like an idiot I tried to flash just a kernel and forgot to uncheck the repartition. Make sure you have the right pit. and the right pda (this should include the modem,rfs,kernel) and leave the repartition checked. Sometimes its hard to get into download mode but keep trying. Hope this helps and it wouldn't hurt to try and redownload the pda because the one you have might be bad. Good luck

Stuck in recovery mode
hey,metroidnemesis13
that procedure still takes me to recovery mode<3e>.
Any idea what to do next?

im jamed like this to..my side button does not work to ok only power..
how to you get out of this?

Why did he root it for wifi hotspot? 2.2 has mobile AP function for free? very odd.

man, I have said it too many times, the people in the store are idiots. I have had two if them call me to fix soft bricked phones, and one of them call me for help fixing a broken screen.
Learning how to do things, and how to undo things is key.
You should be able to get into download mode, either using the insert battery while plugged in and holding volume buttons, or using a jig. The jigs are cheap and make fun keychains.
@Mr Jeff who flashed a I9k (jp2) ROM with Odin, you most likely changed your bootloader. You may need to hold one of your soft keys (I don't know which) The key combo is different for the i9k
Sent from my SGH-T959 using xda premium

Heres a wierd Problem
mine does that to but heres he wierd part i have no problems goin to download mode or recovery mode but when I odin'd my phone back to stock I cant get pass thru bootscreen, I followed some tutorials to install Eugene froyo no brick but for some wierd reason my phone just vibrates a few seconds then reboots... I had tried many ROMS flashing Odin/CWM still the same.. Cant get pass thru bootscreen
Help!

Follow akaskriller no brick guide..there's a video in his site..you may watch it..it works for me..it it isn't read this http://forum.xda-developers.com/showthread.php?t=1277056

redhorse said:
mine does that to but heres he wierd part i have no problems goin to download mode or recovery mode but when I odin'd my phone back to stock I cant get pass thru bootscreen, I followed some tutorials to install Eugene froyo no brick but for some wierd reason my phone just vibrates a few seconds then reboots... I had tried many ROMS flashing Odin/CWM still the same.. Cant get pass thru bootscreen
Help!
Click to expand...
Click to collapse
Br1cK'd said:
Themes
Eugene's Froyo That Does Not Brick
Download this first, and flash through Odin with your standard 512 pit file
http://eb-productions.proboards.com/index.cgi?board=samsungsgs&action=display&thread=8
Then when it reboots to the recovery screen, pull your battery, reinsert it and boot up to dl mode, and flash the following, with your same pit file, and selecting repartition in Odin this second flash only:
http://eb-productions.proboards.com/index.cgi?board=samsungsgs&action=display&thread=3
The first link there is Eugene's Froyo That Does Not Brick, but it doesnt work that well as a driver. As an eraser its great though! The second link is the Froyo JK2 leak, with fixed recovery and already rooted. If the first one didnt, the second flash will definitely put you back on Froyo bootloaders.
Thats my whole secret to keeping a clean phone and wiping out any ghosts. You can proceed from there in your desired direction (back to ZD or GZ preferrably) in a safe manner. Its always worked for me to clear up any oddness, and literally takes 15 minutes tops once you have the files downloaded.
!
Click to expand...
Click to collapse
Follow these directions. These 2 files will give you the correct bootloader and rom files.... And go hit Brick'd's thanks button when it works.... If you can get to download mode these directions will fix your phone.....
---------- Post added at 06:44 AM ---------- Previous post was at 06:40 AM ----------
techker said:
im jamed like this to..my side button does not work to ok only power..
how to you get out of this?
Click to expand...
Click to collapse
Just play with the button combos.....
Take battery out.. Re-insert then try volume down while plugging in usb. Then same technique with battery try volume up.
I'm not sure the softkeys are even active when booting from bootloader but it's worth a try to hold home+either volume button+power.... or either volume button and home while plugging in the usb....
A jig is your best alternative at this point... If these don't work.

Possible Solution.....
Please Check this link it helped me from the same issue:
http://forum.xda-developers.com/showthread.php?t=1277056
Download the Heimdall One-Click from option 3 and run it while your phone is connected in Download Mode..... Thats it enjoy(No need for all the steps shown in video)

Thanks it work. Just had to download files. 2.press up volume button and power button to go into download mode. 3. Open up odin toolkit using your windows cpu. 4. Unzip the samsung eugene. 5 .OPEN using odin, open 2 files PIT 512 n PDA FILE. 6. Press start success unbrick thanks
Sent from my HD2 using xda premium

[Q] Help going back to stock?

Hi, im in the process of selling my phone and am following the tutorial on here about turning the phone back onto stock. The flash with flashtool was successful but im forever stuck on the boot screen? with now no way to go into custom recovery? i installed the correct rom for the phone so why hasnt it worked? thanks in advance.

dav08094194 said:
Hi, im in the process of selling my phone and am following the tutorial on here about turning the phone back onto stock. The flash with flashtool was successful but im forever stuck on the boot screen? with now no way to go into custom recovery? i installed the correct rom for the phone so why hasnt it worked? thanks in advance.
Click to expand...
Click to collapse
The only way I could get it to work was the following; however there is one thing to try before you try my way because mine did this also - after the wipe and flash with flashtool etc. The only way I found to get out the bootloop was to do a factory restore after when its looping. So from the boot screen loop hold the power button until it goes off then on then off again.
Then do the process to get into the recovery so hold down and power then release power as soon as the lg logo appears (first one) then press it again immediately that SHOULD get ya to the grey factory reset screen. Press the power button 3 x and it should do a factory restore and boot up this time. First boot may take a minute it should eventually start up.
Failing that try this - Open the lg mobile support tool and connect the phone in download mode (volume up and power with plugged in usb on mine) then go to options and upgrade recovery. it will download a file usually about 2GB then install it, the phone will reboot at 100% on the phone and 80ish% on the lg tool it will then start into the setup feature,
DO NOT disconnect the phone until it gets to 100% and finishes. This way you shouldn't need to do an extra factory reset.
I understand for this the phone needs to be seen on com 4 (it shows on the phone screen) so if necessary go into device manager with the phone still plugged in in download mode and select com ports then select the phone com port then right click >properties> advanced and change the com port to 4. It may tell u its already being used but don't worry it is fine. Save and exit device manager.
please bare in mind these are just my experiences on MY LG D802 however its worked every single time for me without fail and ive done it a good few lol.
HTH:good:

Can anyone help here, Galaxy Note 4 Bricked

Device- Galaxy Note 4 International (SM-N910C)
The case here is:
- The Phone doesn't boot, or show anything as the splash screen
- when you try to charge the phone (while powered off) the device doesnt show anything at all, but the phone charges as the
battery heats up a bit
- when you press the power button (and nothing else ) and leave the phone alone for about 8-10 mins, it shows the download
mode screen WITHOUT the details on the top left corner.
- removing the battery and putting it back didn't work, and when you press the download mode button combination (volume
down+power+ home), it directly starts download mode but this time WITH the details on the top left corner, the warning doesnt come.....
- When in download mode, the device IS detected by odin
- but then when i try to flash the rom thorugh odin, again the same
problem (no boot)
So far, Download mode is the only thing i've seen on the phone, and nothing else
my Guesses: the files which store the splash screens, etc are corrupted,and are not even touched during rom flashing, because when i flashed a rom through odin, the process DID finish but the problem persisted.
Suspects: param.bin file
even though these can be the root of the problem, there is no way i can actually restore the original file because adb doesnt detect the device in the pc, only odin does. Yes, i've perfectly installed all the adb/fastboot drivers.
Thanks in advance to anyone that helps fix the problem......:crying:

One more guess
MrXDA72 said:
Device- Galaxy Note 4 International (SM-N910C)
The case here is:
- The Phone doesn't boot, or show anything as the splash screen
- when you try to charge the phone (while powered off) the device doesnt show anything at all, but the phone charges as the
battery heats up a bit
- when you press the power button (and nothing else ) and leave the phone alone for about 8-10 mins, it shows the download
mode screen WITHOUT the details on the top left corner.
- removing the battery and putting it back didn't work, and when you press the download mode button combination (volume
down+power+ home), it directly starts download mode but this time WITH the details on the top left corner, the warning doesnt come.....
- When in download mode, the device IS detected by odin
- but then when i try to flash the rom thorugh odin, again the same
problem (no boot)
So far, Download mode is the only thing i've seen on the phone, and nothing else
my Guesses: the files which store the splash screens, etc are corrupted,and are not even touched during rom flashing, because when i flashed a rom through odin, the process DID finish but the problem persisted.
Suspects: param.bin file
even though these can be the root of the problem, there is no way i can actually restore the original file because adb doesnt detect the device in the pc, only odin does. Yes, i've perfectly installed all the adb/fastboot drivers.
Thanks in advance to anyone that helps fix the problem......:crying:
Click to expand...
Click to collapse
Can anyone try and give me a ODIN flashable file that replaces the param file in the phone???

Yotaphone 2 boot loop after flashing with yota flasher!

Hey guys, i bought a yotaphone 2 a couple of weeks ago and found out somehow, how to get yd206 to yd201 and android lollipop. I tried to flash it but i made some mistakes. I didn´t turn on usb debugging on my phone and i did not install the file android_usb file to my pc because it said ind file could´t install or so. After i flashed my yotaphone it was in a boot loop and i can´t even put it back into download mode or recovery mode.
Hope you guys can help me to revive my phone.

I had got just the same problem. Go to download mode again (ev. press and hold power and volume buttons for a long long time The flush the "original" firmware - here 4.4.3-S01-003-CN1.0.3.32a
After it you yotaphone will works again. Now you could check usb debugging (it's very very important to be done) and flush firmware what you like . . .
Omi

Pupkina Elvira said:
I had got just the same problem. Go to download mode again (ev. press and hold power and volume buttons for a long long time The flush the "original" firmware - here 4.4.3-S01-003-CN1.0.3.32a
After it you yotaphone will works again. Now you could check usb debugging (it's very very important to be done) and flush firmware what you like . . .
Omi
Click to expand...
Click to collapse
I tried already to hold power button + volume down for more than 20-30 seconds but it didn´t help. And how can i flash my phone without usb debugging? I can´t turn it on to activate the usb debugging option

Hello, i have a big problem. Since 7 days, i have a yotaphone 2 yd201 international.
I had installed cozmo-app wich was used much accu and cpu lagging. After 2 days i installed whatsapp.
And after some hours, the Phone was freezed. It loading 30 times in a loop. Sometimes it comes the yota animation and freezed, sometimes a graphic bug like color stripes over the android logo
i have flashed the firmware original. but no solution.

izanagi23 said:
Hello, i have a big problem. Since 7 days, i have a yotaphone 2 yd201 international.
I had installed cozmo-app wich was used much accu and cpu lagging. After 2 days i installed whatsapp.
And after some hours, the Phone was freezed. It loading 30 times in a loop. Sometimes it comes the yota animation and freezed, sometimes a graphic bug like color stripes over the android logo
i have flashed the firmware original. but no solution.
Click to expand...
Click to collapse
Try the recovery and do a wipe: dalvik/ART

Hi keeper. I had make a wipe reset & cache. nothing happens.

izanagi23 said:
Hi keeper. I had make a wipe reset & cache. nothing happens.
Click to expand...
Click to collapse
so maybe it's more serious, in that case follow this thread:
http://forum.xda-developers.com/yotaphone-one/help/y2-bootloop-to-recovery-t3509883/page1

Ideas
Hi,
I had the same problems and found a solution:
When it is in the bootloop and does not go into downloading mode:
Try starting into recovery (Vol up + Power) and choose power down. Then try to go into download mode​Try flashing cn 321a as mentioned earlier, enable USB debugging etc.​When you try to flash the Rom of your choice
close all running applications on your computer. They may take memory. After doing this the flashing took longer for me and worked fine.​