[Q] Defective Unit? - Xoom General

I have a wifi only Xoom that I bought less than a week ago. I am rooted and overclocked and have been enjoying it this way for a few days. When I got home from work today, I was at my home screen when it all of a sudden the screen changed and looked completely washed out. It almost looks as if there is a hazy grey film over everything and all of the buttons / icons are glowing.
Has anyone seen anything like this? I have rebooted several times, but nothing seems to do anything. Do I potentially have a defective unit?

What's your clock speed. Leaving it on too high may damage the device even though developers have tested it. But its the screen that's damage so I'm saying isn't really applying. But is a possible cause though.
Sent from my Nexus One using XDA App

I used the 1504 from SetCPU, with a profile to keep it much lower when screen is off. I've only had it this way for a couple of days - so maybe 8-10 hours of use. I called Moto support and they advised me to return to Staples, as I haven't even had it for a whole week.

mancowmilitia said:
I used the 1504 from SetCPU, with a profile to keep it much lower when screen is off. I've only had it this way for a couple of days - so maybe 8-10 hours of use. I called Moto support and they advised me to return to Staples, as I haven't even had it for a whole week.
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I would return it, dunt take the chance with $600+
Sent From My Evo

Related

Hardware fault

Hi all,
Wished that, for a first post in this forum, I would post something useful. But no, what I'm posting is probably the first user having a screen gone bad.
In the beginning, it happened when the battery went below around 50% and the brightness started going higher and higher to the point where the screen was completely white washed. Recently, the screen went to some kind of green colour taking over the whole screen (see pic attached).
The other phone functions work fine: sound, buttons, happtic feedback. Only the screen decided to die on me.
After multiple FW restores using different versions and only getting worse, I finally decided to call it a day and I will send it to Samsung Belgium for repair.
Hope that I just caught a bad one and that the Super AMOLED technology can survive time.
that is a weird problem, from the first description it sounded like if it got wet and it got damaged by the moisture trapped inside.
but it could simply be a defective screen.
when the screen is off, does it goes back to full BLACK?
or does it stays in that LCD like green/greyish colour?
Phone never went near water or humidity.
Yes, it goes to full black when off and the more it's off, the longer the screen hangs to its original "colours". Well, it used to but now it's worse.
Hi There,
I have problem with the i9000 screen too. Yesterday the screen brigtness suddenly gone up and the main problem is a lot of obvious color banding where things should gradient out smoothly. It looks like it is not having enough color depth, just like lowering your graphic card setting in Windows to 8 bit color or something.
Searching for stock ROM to flash back before I take it for replacement. Don't have much luck with the ROM so far.
Good luck with yours by the way.
Cheers,
It seems that you have the same symptoms that I have.
The only problem I'm having now is that the phone went back to normal after not using it for the last few days. Let's see how Samsung deals with this...
I've had a similar problem and sent it back for repair, as it became permanent after 2 weeks from the time I first noticed it.
Please look at my post here: http://forum.xda-developers.com/showpost.php?p=7652167&postcount=8
and see if it is similar to your issue.
It's now in samsung's lab or something, so in the coming days they should tell me what's the matter with it and how it should be fixed.
Sent mine to Samsung a couple of days ago for repair.
Any news on yours?
So I finally received my phone back from the repair shop and after glancing over the repair report, I came to the conclusion that I had lost the first fight with warranty claims: they did a firmware upgrade !! They upgraded my "old" firmware to a mind-blowing future one: JM2 !!!
After two days, the phone decided to act up again showing the same symptoms as before. In order not to loose the second fight, I decided to go there myself instead of sending it through mail. Being a 45 minutes car hike, I decided first to make sure that the phone was indeed showing the problems initially reported. After some minutes playing with it in front of the desk clerk, he finally admitted that it had to be a hardware problem.
So now the waiting game begins...In the meanwhile, I'm using a Nokia E71 which, while competent enough for my basic needs, it is NOT a Galaxy S. Crap !
To finally close this chapter I received my phone 2 days ago and after a Lcd screen replacement it seems now that the problem is finally solved.
Sent from my GT-I9000 using XDA App
dragonii said:
To finally close this chapter I received my phone 2 days ago and after a Lcd screen replacement it seems now that the problem is finally solved.
Sent from my GT-I9000 using XDA App
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glad to hear everything checked out correctly, I presume everything fell under your warranty?, i got the same outlines around the circle but they are very very faint as I can only see them when i hold the device in direct sunlight at a certain angle so I suppose you're not the only one.
When you say LCD screen are you merely making a mistake or did they actually replace your AMOLED screen with an LCD?
If they actually did that, it doesn't seem like a very good deal...
dragonii said:
To finally close this chapter I received my phone 2 days ago and after a Lcd screen replacement it seems now that the problem is finally solved.
Sent from my GT-I9000 using XDA App
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Sent from my GT-I9000M using XDA App
Just took the Dutch description on the repair report. To my knowledge, Galaxy S phones only come with AMOLED screens.
dragonii said:
Sent mine to Samsung a couple of days ago for repair.
Any news on yours?
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They sent me a new one instead...

Epic Display Freak Out - Any Others Experience This?

I had only owned my Epic a week and this is what happened to the screen! I thought I was seeing things at first, then it got BAD. My wife captured this short video with her Evo before I took it in and traded it for a new unit.
I'm keeping my fingers crossed. I'm almost 2 weeks into my replacement unit and everything's fine so far.
That screen seems faulty to me.
Edit:
Or maybe even a loose wire?
Sent from my SPH-D700 using XDA App
Looks like a connector to the screen may have been loose :/..
I had it happen. Took it back and exchanged it even though after rebooting it appeared fine. I believe it was an overheating graphics processor (I've had similar happen on a computer).
At first, the guy at Best Buy was hesitant to replace it. I told him I didn't mind if he did a hard reset on it so he could rule out a software conflict (personally, I was confident it was hardware-related). Less than 3 minutes after being reset it was doing it again.
Now, I'll probably root it have some real fun!
Sent from my Epic 4G using XDA App.
I am having that issue right now! Anytime I even slide the keyboard out a little bit, my colors go all sorry and my wallpaper looks like old PC's with 256 colors! Lol or safe mode! I am 5 months into this phone, but hopefully it's still covered under some kind of warranty so I don't have to turn it on an insurance claim. Lol.
OperationMove said:
I am having that issue right now! Anytime I even slide the keyboard out a little bit, my colors go all sorry and my wallpaper looks like old PC's with 256 colors! Lol or safe mode! I am 5 months into this phone, but hopefully it's still covered under some kind of warranty so I don't have to turn it on an insurance claim. Lol.
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Click to collapse
I hope you don't have too much trouble getting it taken care of!
Sent from my Epic 4G using XDA App.
Wow! Seems to be a manufacturing defect in the latest round of shipments... Hope getting it swapped with a replacement was simple. Too much money to lay out to start with a defective unit like that, but as with anything, sh*t happens...just not cool when it happens to you!
With the amount of phones sold there are going to occasionally be defective ones.
Sent from my SPH-D700 using Tapatalk
I've had a similar issue, except much more subtle. Best way I can describe it: There will be random changing horizontal color bars that overlay on top of what is on the screen at about 90% transparency. It looks like something is interfering with the video output to the AMOLED. This only happens when the phone appears to be processing something like the loading screen for the Android Market or during the melody test in the *#0*# menu. It also appears to be related somehow to the battery charge level. The lower the charge, the more the effect. I'm just noting this issue here, and kind of wondering if anyone else has this issue. It doesn't really bother me at all, to be honest.
farmsatguy said:
Wow! Seems to be a manufacturing defect in the latest round of shipments... Hope getting it swapped with a replacement was simple. Too much money to lay out to start with a defective unit like that, but as with anything, sh*t happens...just not cool when it happens to you!
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Getting it swapped was simple & quick once the Best Buy Mobile rep hard reset the unit and saw that the problem continued. As I said in the OP, my replacement is doing great so far.
Sent from my Epic 4G using XDA App.
Lazz said:
I've had a similar issue, except much more subtle. Best way I can describe it: There will be random changing horizontal color bars that overlay on top of what is on the screen at about 90% transparency. It looks like something is interfering with the video output to the AMOLED. This only happens when the phone appears to be processing something like the loading screen for the Android Market or during the melody test in the *#0*# menu. It also appears to be related somehow to the battery charge level. The lower the charge, the more the effect. I'm just noting this issue here, and kind of wondering if anyone else has this issue. It doesn't really bother me at all, to be honest.
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I think I was having the same problem.
It only seemed to happen when the battery was nearly depleted, and even then only when the screen was on high brightness and displaying nearly all white.
Seems to me like at low charge levels the battery can't supply enough power to keep most of the pixels white at high brightness, so it starts getting distorted.
Go to sprint service and repair store and open a ticket. They will either charge you $35 or it will be free if you're under tep, so long that you have no liquid on the device and it's not rooted. I'm a tech at one of the stores.
OperationMove said:
I am having that issue right now! Anytime I even slide the keyboard out a little bit, my colors go all sorry and my wallpaper looks like old PC's with 256 colors! Lol or safe mode! I am 5 months into this phone, but hopefully it's still covered under some kind of warranty so I don't have to turn it on an insurance claim. Lol.
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Click to collapse
Sent from my SPH-D700 using XDA App

[Q]Help fixing XOOM touchscreen problem

Alright so I posted before about my screen sticking, I need to restate what problem I'm having as it has completely changed
Problem: Touchscreen will not fully register "drags" and "holds" instead, registers it as a tap and just ignores all other movement.
this causes problems scrolling in Gmail, browser, and other apps. It also makes it impossible to play angry birds or any other game because I cannot press and hold. I also have extreme difficulty using pattern unlock. It simply registers a tap.
Things I've tried:
Happens on stock 3.2 (I received XOOM with this, nothing older)
Happens with a rooted ROM (tiamat's hammerhead) and related kernel and custom recovery
I've tried removing the XOOM from my folio case, it also happened in the rubber case and when it was in my bare hands
I've already modded the touchscreen controller (Placing foam on the controller and connector so more pressure is put on it when the lid is closed).
I've rebooted the XOOM Multiple times.
When flashing ROMs, I did a full data/cache/davlik wipe. I've only done this one time.
This happens when docked and charging too.
I've throughly cleaned my hands and the touch screen with alcohol wipes, I've also tried microfiber cloth.
I'm on the verge of re-selling this item and trading it in for an iPad or ASUS Transformer (which I really don't want to do). I bought it used from another person who claims they barely used it, and I believe them. This thing still had the plastic wrap on it and is immaculate, flawless, pretty much perfect condition.
I've googled around and this is an uncomfortably common problem with nobody really giving any answers or suggestions on fixes..... Anyone know something I can't find?
Haaallpp??? IDK What else to do!
Amen to that. My one has had the same issues out of the box. I have sent this away for early life failure (Telstras DOA process) only to come back with no fault found. It takes the fun out of using the tablet to the point it becomes a chore. I work as a rep in telco and have seen many xooms with the same issue.
There is nothing anywhere that provides a solution and never gets acknowledgement. If anyone has found a solution if you can share that would be great.
dlaponin said:
Amen to that. My one has had the same issues out of the box. I have sent this away for early life failure (Telstras DOA process) only to come back with no fault found. It takes the fun out of using the tablet to the point it becomes a chore. I work as a rep in telco and have seen many xooms with the same issue.
There is nothing anywhere that provides a solution and never gets acknowledgement. If anyone has found a solution if you can share that would be great.
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Min ehas same issue, something isw rong with the tempreture xoom's screen can't handle, everytime it happens for me I press the power button 2 times, so the screen goes off & on & everything goes back to normal.
When I traveled to a colder place than where I live, it never happened to my xoom, higher than 30°C it happenes (most of time more than 33°) & less than 29°C you're good to go & it never happens.
I can't blieve such an issue in this very great tablet.
Oww & by tempreture I meant the battery tempreture which is affected by the weather, mine works awesome in 25°
mehras1991 said:
Min ehas same issue, something isw rong with the tempreture xoom's screen can't handle, everytime it happens for me I press the power button 2 times, so the screen goes off & on & everything goes back to normal.
When I traveled to a colder place than where I live, it never happened to my xoom, higher than 30°C it happenes (most of time more than 33°) & less than 29°C you're good to go & it never happens.
I can't blieve such an issue in this very great tablet.
Oww & by tempreture I meant the battery tempreture which is affected by the weather, mine works awesome in 25°
Click to expand...
Click to collapse
If you are overclocking, which definitely can raise the temperature, you should think about setting a high temperature profile in Set CPU or CPU Master, whatever app you are using. That way, when a certain temperature is reached, the cpu goes to only a certain speed until it cools down.
I really hope temperature isn't the culprit... I live in Arizona and its over 85 most of the time...over the summer outside temp is 115+ normally, kind of ridiculous.
I'm getting very disappointed with this XOOM thanks to the faulty screen that seems common... I think I'm gonna just auction it off and be done with it :/

Brown blob getting bigger and taking over screen!

Ok I am looking for some advice / help on an issue I am having with my vibrant. A few days ago I started to get what appeared to be screen burn in. I could see details burnt into the screen from previous apps / emails / texts etc in the upper half of the screen. Over the next few days this burn in has turned into a giant brown blob / haze. It is getting bigger and bigger each day or two. I was running MIUI 2.3.7 for the vibrant and this is the 1st issue I have ever encountered with my phone.
I have read some about the AMOLED screen and burn in but I am confused as to why I would have burn in to begin with. I have always kept the screen timeout to 30s and never have the screen on for longer than 10min to 15min at a time while using it. I have turned the phone off for a whole day and still there. I have odin'd back to stock and still there. I have downloaded screen fix / burn in tester apps and still there. It appears my screen is calling it quits and I will need to get a new phone.
I got the vibrant when it 1st was released and my warranty is out. I don't have insurance on it either to boot so I'm out of 400 bucks is this is not fixable. The phone has never been dropped and I have always taken extremely good care of it. Just wondering if there is any hope in fixing this and if anyone has had the same issue. Anyone know what the deal is with this and if it is fixable or if a new phone is the solution?
Go down about five threads, worst case scenario you might have to replace screen. if thats the case I believe there are several ops on this and probly a youtube vid. Run every screen test on the market first, Im in the same boat different problem.
You can buy replacement screens off ebay...they're usually like $100 but its better than spending $400 on a new phone ya know. It shouldn't be toooo awful hard to install either. I'd try it if I were in your situation.
Sent from my T959 using XDA App

Nexus 4 Display

Ok so today I wake my phone like I would any other day, but my screen starts to bug out. The display became all jittery and it was not uniform. Im not sure how to explain it, It was very distorted and started to flicker a little. I reset it 2 times and it began to improve. Right now, the issue is gone completely, but Im not sure if it will happen again. Also the phone became VERY hot after.
I'm running ParanoidAndroid Feb 03, stock kernel. I did use the Nexus 4 Display Control app to adjust the color a little bit, but not too much.
I've never dropped it and it never got wet or anything.
Any help?
How much did you adjust the colour by? There's a chance you adjusted it outside the 'safe' parameters.
I had the same problem. I returned the original phone they sent me. When I got the new replacement phone after just a few days it acted up the same problem. I returned it to Google and never purchase the Nexus 4 again. I'm glad the gave ma a full refund minus the shipping though. Right now I'm still searching for a good reasonably price phone :fingers-crossed:
Just return it and ask for full refund before your warranty runs out.
ImmenseGT said:
Ok so today I wake my phone like I would any other day, but my screen starts to bug out. The display became all jittery and it was not uniform. Im not sure how to explain it, It was very distorted and started to flicker a little. I reset it 2 times and it began to improve. Right now, the issue is gone completely, but Im not sure if it will happen again. Also the phone became VERY hot after.
I'm running ParanoidAndroid Feb 03, stock kernel. I did use the Nexus 4 Display Control app to adjust the color a little bit, but not too much.
I've never dropped it and it never got wet or anything.
Any help?
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