Related
Something I have wondered since day 1 on the G1, Sometimes when you click to install a app or upgrade a app, even after you power cycled the phone, it still doesnt start DLing.. then next day low and behold it starts up on its own. Anyone ever figure out why there is a delay sometimes like this? Just wondering. =)
I had this happen with one app, taskiller free. I thought it was just the app or something wrong with the download server. I eventually got it to download a few days/week later. It was an update, so I could use the app fine so I never really bothered till I was board.
known bug
Some versions of Android 1.5 had this bug. I think it was only the google builds (ex. 5.0.xG where x is some number) that were affected.
Comment by davidbessler, Apr 21, 2009
...I can confirm that the G build DOES download from Market, but sometimes up to 12 hours after initiating download. All 3 apps I had initiated at 3:00am suddenly downloaded over 2G network at 3:00pm...
Click to expand...
Click to collapse
Sometimes it takes even more than 12 hours! I found that this problem just went away for me without upgrading. One day it just started working fine, go figure
Yea but any word on how to fix that? I mean if it was a network thing, thats one thing but I did try via wifi and network its just odd sometimes.. glad it isnt always like that.
The trick I have found is to pick one of the downloading apps and click cancel. Then start the download back. This seems to kick start the others. This of course when restarting doesn't work.
Mysticales said:
Yea but any word on how to fix that? I mean if it was a network thing, thats one thing but I did try via wifi and network its just odd sometimes.. glad it isnt always like that.
Click to expand...
Click to collapse
The only way I figured out was to Cancel the download on the market and the restart it and it works fine!
Oh we know that trick of stopping it and starting it again. However the thing that bugs me is. It downloads.. but doesnt do the install process. So back to downloading it again. Kinda odd why it does that.
Hi all,
my hero crashed every now and then, i'm not sure what causes this. This really annoys me, because taking out the hero battery is a hassle. It happens like this:
- hero is in sleep mode for some time
- i can't wake it up anymore, doesn't react to any hardware button input. Screen stays black.
- i can't softreset
- only taking the battery out will help out.
Now i want to know who the culprit is, and use a logfile app. My problem is following:
will the logfile app help me at all, AFTER the crash has occured and i reboot the phone? Will the logfile have entries from BEFORE the last startup, or is everything lost by rebooting my device?
Thanks,
shahpur
Shahpur, I have this problem and when I called HTC Europe they said they have never heard of this happening. You press every button and nothing happens. You don't know it's off because the screen is in sleep anyway!! And like you the only thing that gets the phone back is taking the battery out. And then it comes on again. I initially took sim and battery out when it happened, but after it's happened a few times I now know you only need to take the battery out which is a pain, because no buttons will wake the phone when it dies. They said it is probably a hardware problem and not software so a reset or upgrade of ROM will not make any difference and want about 3 or 4 weeks to repair phone, which is not even 2 months old.
Has anyone else had this problem yet? The phone just dies until you take battery out.
I've done 2 factory resets but nothing helps, and I don't want to send it back for a repair.
How often does yours do this?
hmm i would say it happens sporadically every now and then, maybe once a week or so.
But this is definetly not an hardware issue. If the OS fails to respond after getting into sleep mode, i can't imaging that this is a hardware fault which works flawlesss otherwise. I never had any problems with the hardware buttons when working with the device so i think this has to be software od OS related...i have a lot of 3rd party apps and i think it has to do with them...
I will not send my device back because:
you cant easily reproduce this bug, so i'm pretty sure that the repair center will not be able to reproduce and fix this issue. Therefore you might get the same device back, or another device which may also have any other problem like dead pixels, LED problems and so on.
Since my hero is working perfectly and has no other issues besides this annoying bug, i will wait for the next android update and hope that this will help the system get more stable...
well they said I was the only one that reported it and as I am in the UK and you are in Germany I doubt this is true. But I would be interested to hear if anyone else has reported this issue. It's really annoying, I get it every few days, and on Monday twice in one day. It's not where I am as it has happened in 3 different locations, but I don't have any 3rd party apps, or any apps downloaded, so it is not that I'm sure. Have you done the new update and had the problem since then as well as before the update?
i think i had the issue already with the old firmware, and the new firmware didn't fix it too. My device also crashed twice yesterday...
interesting to see that your device crashes without any 3rd party apps...so i think the best way to dig deeper, is to check the logfiles.
hope somebody can answer my logfile app question, so i can find out what was the last task before the device crashed.
Yep, there are no added apps on mine, yet........ So, don't worry about them, It's the phone that you and I have. But we are in the minority. I was offered a reconditioned by Orange, but I don't want a second hand phone with more problems like you say
Just as a matter of interest, what happens if you call the phone when it is in this state?
Regards,
Dave
Well it's dead/off, so answerphone......
Sorry to bump this thread, but I am also having the same issue. Did anyone manage to resolve this issue?
Me too!
I'm having the same issue and it seems to be happening more often. I have sent an email to HTC but no reply yet.
Any fixes?
Mine is a SIM free purchase from Play.com
in my case it was most definetly a 3rd party app which caused the crashes. Since i have like 40 apps installed i'm not sure anymore which one was the culprit, but it seems like i have either uninstalled the app or a recent update fixed the problems.
i didn't get any freeze for many weeks now.
HTC Reply
Got an email back from HTC advising a Hard Reset. Did this last night and no more crashes so far. Fingers crossed
I've reset mine maybe 4 times in 4 months, but I still get this problem
Any update from anyone on this little running saga of the invisible offs?
My wife flashed her hero to the official sprint 2.1. She had never rooted or flashed a custom rom before, so her going to the official 2.1 didn't really bother me much. However, now she's running into an issue with her data not working. A couple days ago she noticed she wasn't getting her e-mail. Strangely enough, mine quite working too (I'm on fresh 2.1.1). I rebooted my phone and mine started working. So I went to her wireless and network settings and turned off her data. I then turned it back on and after 30 seconds or so it said it was connected and everything started working just fine.
The strange part is there are no errors and even when the phone tries to check e-mail, it doesn't report any errors. Now, on my phone when this happened, my HTC Mail app threw a fit because it couldn't connect to the exchange server. Since I could refresh my gmail account and got no errors I thought it was just our exchange server. I signed into my account on my PC (for exchange) and it was in fact working fine. After I rebooted (just this one time as mentioned above) gmail kicked off with new mail and exchange connected fine.
Today, she has told me 3 times now that she went in and reset the connection (turn it off and back on) and a while later it would quit working again. She turns her phone off every night, but for good measure I am having her reboot it now.
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
CodeMonk said:
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
Click to expand...
Click to collapse
This does seem like a tower problem. However, if you want to troubleshoot, you could always reset your data settings via the Sprint ## codes.
For data, enter this code: ##3282# on your Dial Pad. Give it a second and it'll ask if you want to view or edit your settings. Trouble shooting this problem would mean you have to Edit the settings, but in order to edit them you need your MSL code, which can be obtained by either contacting Sprint CS and asking them for it; or you can search around here on XDA and I'm pretty sure some people posted other ways to get your code.
Once you have your MSL code, choose edit when you get the pop up window and then click on your menu button -- there should be an option for you to choose reset -- enter your MSL code and your phone will reboot.
This may or may not fix your problem; I've had success whenever I've had data problems.
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
CodeMonk said:
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
Click to expand...
Click to collapse
On the taking a long time to ring:
1) Move the ringtone off the SDcard into the phone, in some cases the SD card is to slow to read it fast enough. - Worked for a buddy of mine
2) There is a polling rate you can set when you get the MSL - but I have heard sprint forces a particular rate from the tower even if the phone has one set. - This will also decrease battery life.
CodeMonk said:
My wife flashed her hero to the official sprint 2.1. She had never rooted or flashed a custom rom before, so her going to the official 2.1 didn't really bother me much. However, now she's running into an issue with her data not working. A couple days ago she noticed she wasn't getting her e-mail. Strangely enough, mine quite working too (I'm on fresh 2.1.1). I rebooted my phone and mine started working. So I went to her wireless and network settings and turned off her data. I then turned it back on and after 30 seconds or so it said it was connected and everything started working just fine.
The strange part is there are no errors and even when the phone tries to check e-mail, it doesn't report any errors. Now, on my phone when this happened, my HTC Mail app threw a fit because it couldn't connect to the exchange server. Since I could refresh my gmail account and got no errors I thought it was just our exchange server. I signed into my account on my PC (for exchange) and it was in fact working fine. After I rebooted (just this one time as mentioned above) gmail kicked off with new mail and exchange connected fine.
Today, she has told me 3 times now that she went in and reset the connection (turn it off and back on) and a while later it would quit working again. She turns her phone off every night, but for good measure I am having her reboot it now.
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
Click to expand...
Click to collapse
This may be too obvious of an answer, but have you tried using the device self service tool and updating your profile and prl?
CodeMonk said:
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
Click to expand...
Click to collapse
No problem, hope everything works out.
I had the same problem, took it to the sprint store (Waste of time!) and ended up hard resetting it, seems to have fixed the problem. you can hard reset by turning off the phone and then holding down the end, back and home buttons and selecting "clear storage" or "clear user data" (sorry, can't remember the exact wording). It will completely reset the software but it will wipe the data off your phone.
I got her MSL code via the logcat method that was just recently posted and reset her data and also changed her slot index. Although some people say that it is overridden at the tower, I also changed her priority. I updated her PRL as well. Before, it was ringing after I would hear about 3.5 rings, sometimes 4 full rings. Now it's ringing on the second ring. Also, her data was essentially turning off after about 30 minutes. After doing all of the above, she is saying it hasn't stopped working yet.
Thanks for all the suggestions, looks like it might be fixed.
Well it's still not fixed. She has it happen a couple times a day and now my phone is doing it too. It's not happening consistently that I can tell, just seems to randomly stop working.
Also, I'm on Fresh 2.1.2 and I'm getting some really really bad lag. I don't use any custom ringtones, just the ones that came with the phone and sometimes my phone will start to ring and the only way I know is because the vibrate starts. Then a good 3 seconds later I'm still getting a black screen as the phone is trying to tell me who it is.
I will randomly pick up my phone to surf the web too and it won't respond or do anything for like a good 10 - 15 seconds. I open up ES Task Manager and usually one of the mail apps is trying to update with like a 5% - 10% cpu usage, but that's all that has any CPU percentage. I'm not really sure what to try next. I've removed some apps that I don't really use and a couple that I just recently installed just to see if they are the culprit.
I'm using the Launcher Pro Beta too. Maybe that's it?
I've had a similar issue... only happened to me a couple of times since the update though... but I've just been turning "airplane" mode on and then off it turns off the radio and then turns it back on... seems to have worked for me...
again.. for me it's only happened a couple of times since the update to 2.1 so it could be a different issue.
I never thought of airplane mode. Doing what her and I are doing just reconnects data, not turning the radio on and off. I'm going to have her try that next and see if that fixes it. She says that she turns the phone off every night, but maybe she isn't some nights.
Hi guys, I am having a problem with downloading apps through cellular data on my mytouch 4g. I can download them fine if I am on wifi but it gets stuck on "starting download" progress bar without it. I've tried clearing the data for the market app, restoring it back to factory, and the google talk sign in; none of these worked for me. This is driving me crazy and any help would be greatly appreciated.
Update: Fixed nvm
How did you fix it?
yeah how you fixed it would be nice as mine is doing the same thing... ugh wish t-mo could have just brought a legit phone out
Turn On Wifi
Even if there is no wifi connection, on my MT4G the wifi has to be enabled for the market to download.
I think this may be fixed on the new update that came out today. I still haven't seen my update yet. :-( mine still does this too.
Sent from my HTC Glacier using XDA App
stoute said:
I think this may be fixed on the new update that came out today. I still haven't seen my update yet. :-( mine still does this too.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Go into settings/wireless networks/mobile network or operator and select Tmobile network. Even it is checked select it and make sure your phone is gsm/wcdma checked. WCDMA only created problem for me. Also if you have temp root you will not get the update as long as it is running on your phone. In addition, if you disabled any bloatware you have to restore it before the update. Once I disabled Visionary and restored back to factory I got the update in a couple of hours.
This is a really weird problem but it has to do something with the connection to the google servers (mainly google talk). This is evident by the fact that you are signed off and can not connect to google talk when you're stuck on the starting download phase of downloading the app(s). There are two ways around this problem that I've seen so far
1. Before you want to download an app, run google talk and make sure you're signed in, then sign out and sign in again. Go download the app(s) afterwards. Once you do this after you first power on the phone, it should last until you power it off.
2. Another way is go and try to download an app(s) you want and it will be stuck on the starting download bar. DO NOT cancel the download, just restart the phone and it should start downloading once the phone is back on.
P.S. The update did not fix this issue because I still have to deal with it.
If I learn anything new, I will keep you posted.
kamasi36 said:
Also if you have temp root you will not get the update as long as it is running on your phone.
Click to expand...
Click to collapse
I got the update with Superuser and root just fine.
Not to rub it in, but I'm really glad that I am not experiencing this problem. I'm liking the phone too much to have a reason to bring it back!
Ok I have found out that the Google talk sign out sign in trick does not always work while the restarting one always works. It definitely is something to do the Google servers and the way the phone syncs with them. What I found interesting is that when you open the market app, immediately experience this problem as you can not sync under accounts settings and services like Google talk stop working. Another thing is that it seems to be the HSPA and HSPA+ connections causing the issue, the apps won't dl on them but it will start immediately as your phone drops to edge. I don't know if this is a hardware, software issue with the phone or the Google servers getting adjusted to the mytouch 4gs since they just came out.
Think I'm going to exchange my phone since not a lot of people have this problem.
Sorry to bring up an old thread but i'm now having this issue aswell. I've tried to clear data, can't download on Wifi or 3g. When i click ok it just says the download will be started and nothing happens, Sometimes if i play around i can get it to go to say starting download but just sits there then i will get either a network error to retry or cancel. Sometimes it's just a download unsuccessful and i click ok.
I tried resetting aswell and still same issue. Not sure how to sign out of google talk.. haven't quit got the hang of android yet but i'm actually not happy right now!
My Omnia 7 keeps loosing it's 3G connection. To restore it I have to restart the phone. T-Mobile say that this happens from time to time, but it's happening every day now. It's annoying as it stops my push email from being up to date, and of course prevents the use of any internet based services until the phone is restarted.
Has anyone else noticed their phone has switching to GSM?
Had mine for 6 days.Been fine up until today,then I had the same problem.Only the once so far.
Confirm loosing 3G
Confirm loosing 3G connection, and also have phone call failures.
Factory reset did not solve the problem.
Bring it back to shop
Blackstone is back now!
At first this was occasional with my phone, then more frequent, and it's all the time. If I want to use the Internet I have to restart the phone. My house is covered by full HSPA, but the only way to get it is to take the battery out while the phone is switched on. I can sometimes get 3G by a simple restart, which I lasts about 40 minutes.
I like the phone, so I'm going to hold out for a software update. All it needs to do is check available networks and I think that, if this is a wide spread issue, Samsung/Microsoft will fix it. Hope so.
Please post here if you have this issue too.
I have also been having this issue... sometimes it doesnt come back straight away when i restart it but after about 10mins its back.
When I activated it with orange I was told to expect a few txt msg's that would need deleting and the phone restarting... I only got 1 msg, maybe this has something to do with it, maybe the phone hasnt been sent enough updates.
I also have this issue and have done for weeks. Orange couldn't solve it either.
It only happens overnight at home. I either need to reset the phone / rescan available networks or turn flight mode off and on again for the connection to restore.
I was thinking it may be an issue with t-mobile since it only happens at my home where orange signal is poor and i roam over to t-mobile.
If i stay in an area with good Orange signal i don't get the problem.
Good to know i'm not the only one with this problem. It's very annoying!
Hi y'all.
I had the same problem: 3G was lost every time. I was fed up restarting the phone every time, so I looked for another way to get 3G back. I found out that disabling and enabling SIM security (phone > setttings) got me 3G again... for a short while.
But: after disabling SIM security permanently, 3G kept on going (in fact for over a week now).
I think that changing the PIN to some other number, might cause this. I haven't yet tried changing it to the default PIN again, to see if using that for SIM security solves it. For the moment I'm too happy it works again.
I have suffered from poor reception issues ever since I got my Omnia 7.
It seems like the reception comes and goes. I will receive e-mails, which proves that the phone has been connected, but as soon as I try to use data myself, by visiting a web page or refreshing an app like facebook, the reception disappears and the "no reception" symbol drops down from the status bar.
Also, often when I try to send an SMS, it will appear to have been sent, yet 10 minutes later I will receive a "Can't send...try again" message. Once I have received this, the SMS will never successfully send. However, in the meantime I can receive SMS messages, which shows that the phone has been getting a signal.
This is SO frustrating and is ruining my experience with the phone.
I have posted requests on the Microsoft Answers forum and the only suggestions have been to reset the phone or turn WiFi off. Neither of these have had any effect. I have never enabled SIM lock.
I have heard that there is a firmware update due soon which includes a new radio stack. I am desperately hoping that this will improve the situation, as at the moment I cannot rely on my Omnia 7 as my only phone.
Alex.
Hi Loco,
You are right in saying that social answers doesn't really help much .
Luckily there IS a new firmware from a couple of days ago! Check out the Omnia 7 Dev section. There are only a few posts.
And here is also a good link for you. You are right to assume that it comes with a new radio stack which improves on performance.
http://wmpoweruser.com/new-samsung-omnia-7-firmware-and-news-of-a-keyboarded-omnia-8-leaks/
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Had similar problems, but after I changed my provider ( O2-Germany), 3G is stable.
For the people having this problem, have you tried setting the phone to prefer 3g? Details of how to do this are here http://forum.xda-developers.com/showthread.php?t=915813
johnnymatrix said:
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Click to expand...
Click to collapse
Same here man. On Optus and my reception sucks with this device. What the hell is samsung doing? FIX IT!
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
m4tthall said:
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
Click to expand...
Click to collapse
My problem got worse with the Mango update. I'm now on my 2nd handset after having a replacement from Orange warranty. This one still loses it's connection but much less frequently.
TBH i don't think it will ever get fixed. I started an MS Answers thread months ago and lots of people had the same problem but we never got a response from MS.
Conisdering the age of the model now I doubt Samsung care, well they didn't seem to care a year ago so they won't now... For this reason I will not buy another Samsung phone. It's infuriating.
Looks like I am stuck with it until December then when I can upgrade to a Nokia lumia. A long wait :-(
i have this issue, too.. but for me i only have to set airplane mode on and off. sometimes i deactivate data connection, go to a random website, get the 'no connection' error, then activate data connection back and it works.
however, after installing the latest drivers & firmware, i get this issue A LOT less frequent. like once in 2-3 days.
i hope ms or samsung will fix this because it can get really annoying. especially when you need eg. a quick google-search..
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
m4tthall said:
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
Click to expand...
Click to collapse
Same as me - Flicking flight mode on-off doesn't solve it, needs a soft-reset.
Like I say, there are quite a few with Omnias on Orange with this problem.
I'm in the same boat, I've had this for months now so I guess I'll just deal with it until I can upgrade the start of April and get a Lumia (hopefully the EU 900/910 will be here by then!). There is no way on this earth Samsung are getting any more of my money. Nokia seem fully commited so they can take my cash next time!
I have the same problem with the data stopping working on o2 in the UK. But I also sometimes cant receive calls even though the phone has service, then there are the times where it site there going GPRS/3G/3G+/No Service and you cant do anything with it apart from pull the battery.