MS been a pain for activation - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

Hey I have called MS 3 times now emailed them about 20 and been on chat about 5 the chat keeps telling the there system can't do it its down the email they keep asking me for the photo of the device box and invoice and over the phone they asking me to send them the invoice I have this so many times Its doing my head in one member here said they would give me a key for £10 but sorry I am not paying for something they got for free andriod is a better OS i just wanted to test the live servcies and one got a bypass yet ?
Or will there be one soon? if no to both please tell me I go back to android.

Try phoning from a different telephone number and use a different Windows Live Id when they ask for one (as if you were a different customer) it sounds like maybe you have been black listed as every time I have phoned they have given it to me straight over the phone. Just say you have a HTC phone and don't give a model number.
P.S the activation code doesn't match the live Id so you can still sign your phone in to your old Id after you get a code.
Good luck.

TheDisneyMagic said:
Try phoning from a different telephone number and use a different Windows Live Id when they ask for one (as if you were a different customer) it sounds like maybe you have been black listed as every time I have phoned they have given it to me straight over the phone. Just say you have a HTC phone and don't give a model number.
P.S the activation code doesn't match the live Id so you can still sign your phone in to your old Id after you get a code.
Good luck.
Click to expand...
Click to collapse
We never get to the point about the live ID and I called from diff numbers they first thing they keep asking is proof I paid for it, I have no problem going back to android I just wanted to play about with it before I went back to a nand build of android or maybe a ubuntu when its little more stable but at the same time I just wanted to play with the live services so I already have a messnger but seems
youtube is also been blocked stange :S
The OS is fast it types really really nice and rotaction and keyboard are better on the wp7 then default android but android offers much more of a user friendly system and I don't have to fk about registering lol, more apps and more updates to fix bugs and well android is better.
Or well sad I think I give in a month to see what the ubuntu world will have to offer and see what android nands come out by then 2.3 will be better supported by app market.

Related

[Solution] WM7 Activation Code - Get your very own activation code

For people living in countries where WM7 phones aren't launched yet follow the steps to get your very own activation code​
1. Download SKYPE , its free & register if you aren't a registered user
2. Call 18006427676 i.e, Microsoft US [You can do it for free on SKYPE as its a toll free number] [1800-11-11-00 or 1800-102-1100 i.e, MS India]
3. Connect to an executive
4. Make up a story to get an activation code
5. Eureka you have an activation code [25 digit]​
PS: - Please note that the executive will ask for a cell no [US any service provider] to activate the product, so you need to manage that somehow & my friend just confirmed that it works & now I am giving it a try, ATB everyone..!!!
Request: - Please don't PM me for an activation code, just follow the above steps..!!!
Please press the THANKS button if you found this thread useful..!!!​
Please confirm if you get your activation by following this method..!!!
You can call them direct from here: http://www.microsoft.com/worldwide/
select the area you live in and phone them for your new wp7 mobile. They emailed mine to me
Russ
Thanks for this, it worked in the uk
.... code taken form germany MS...
kendimce said:
dont work for MS Turkey ... windows phone is not supported on turkey.
Click to expand...
Click to collapse
thats why you have to call to the us (or uk or ger or wherever wp7 out now)...
The STORY you tell them is the KEY.
Why is it 18 digit activation code? Not 25? And what about whole Microsoft reaction especially in US?
My generator will be out soon for those who pm'd me.
But now - sunlight here so going to sleep as been up all night coding and playing live.
i works i swear i just called from my skype .. everything took about 15mins overall
heartsurfer008 said:
Follow the steps to get your very own activation code​
1. Download SKYPE , its free & register if you aren't a registered user
2. Call 18006427676 i.e, Microsoft US [You can do it for free on SKYPE as its a toll free number]
3. Connect to an executive
4. Make up a story to get an activation code
5. Eureka you have an activation code [18 digit]​
PS: - Please note that the executive will ask for a cell no [US any service provider] to activate the product, so you need to manage that somehow & my friend just confirmed that it works & now I am giving it a try, ATB everyone..!!!
Please press the THANKS button if you found this thread useful..!!!​
Click to expand...
Click to collapse
JJbdoggg said:
Thanks for this, it worked in the uk
Click to expand...
Click to collapse
ted50 said:
i works i swear i just called from my skype .. everything took about 15mins overall
Click to expand...
Click to collapse
Nice..!!!
phoenixtraveller said:
The STORY you tell them is the KEY.
Why is it 18 digit activation code? Not 25? And what about whole Microsoft reaction especially in US?
My generator will be out soon for those who pm'd me.
But now - sunlight here so going to sleep as been up all night coding and playing live.
Click to expand...
Click to collapse
Yup, sorry its a 25 digit code..!!!
kendimce said:
dont work for MS Turkey ... windows phone is not supported on turkey.
Click to expand...
Click to collapse
Thats why I am sking you to call US or UK MS..!!!
I am from INDIA & I have the same issues as well..!!!
Oop! He got banned.
I've tried to call them,but not success.Maybe a lot of people call them.I will try it again.
kendimce said:
dont work for MS Turkey ... windows phone is not supported on turkey.
Click to expand...
Click to collapse
I' m also from Turkey but called MS UK and got my code without any problem...
WHat should the story look like , would you plz write a simple template about it ? and what is the total process on the phone?
sorry for duble post ... it was the browsers problem
hi
heeeeeeeeeeeeeeeeeeeelp plz
WHat should the story look like , would you plz write a simple template about it ? and what is the total process on the phone?
imanh said:
WHat should the story look like , would you plz write a simple template about it ? and what is the total process on the phone?
sorry for duble post ... it was the browsers problem
Click to expand...
Click to collapse
imanh said:
hi
heeeeeeeeeeeeeeeeeeeelp plz
WHat should the story look like , would you plz write a simple template about it ? and what is the total process on the phone?
Click to expand...
Click to collapse
Well to be frank they won't ask anythin..!!!
But if they do just say something like this
"My uncle/bro/sis gifted me a phone yesterday & I am, trying to activate it but its asking for some activation code & you say that you don't have that..!!!"
This is enough..!!!
The success rate is 100% ..!!!
imanh said:
WHat should the story look like , would you plz write a simple template about it ?
Click to expand...
Click to collapse
heres the story i used in the UK yesterday
me - 'activation code for wp7 on hd7 for my live account please'
her - 'name, windows live address and phone number please'
me - blah blah
her - thanks,. goodbye
code arrived two minutes later.
Sadly it hasn't worked, i just get server timeout when i try to activate.
On the plus side, i can't get the chevron unlockr to work either, so im going back to android, heh.
samsamuel said:
heres the story i used in the UK yesterday
me - 'activation code for wp7 on hd7 for my live account please'
her - 'name, windows live address and phone number please'
me - blah blah
her - thanks,. goodbye
code arrived two minutes later.
Click to expand...
Click to collapse
I liked the BLAH BLAH thinge..!!!
Thanks buddys i will try it on monday ! thanks maaaany thanks
What i did to get my activation code **easy peasy**
Called microsoft from Pakistan.
Used Skype to call their 800 toll-free number.
I actually hung-up quite a few times. ill explain the reason below.
The customer service representative asked me for the following things:
1. first and last name
2. what product i am calling for
3. telephone number
4. telephone maker
5. where i am calling from
the last question he asked me was "do you need an activation code?"...
*****why i hung up and if you are an international caller then you should too******
i tried to choose the agent that i was talking to. i ignored calls that were answered by US agents. I only talked to agents that were not from the US (as was evident from their accents). This may be important. A US agent would insist that you either call your home country Microsoft office or your phone manufacturer or that they will not service your request because they are only catering to US or Canadian products. Another thing is that a US native representative would have a better knowledge of telephone numbers that you give him/her so if you are spoofing a number you are risking it.
******first and last name*****
they dont give two hoots about your first and last name. they only ask that to create a ticket in their system and to log your service call so that they may refer to it in the future if you call back for the same reason
*****product you are calling about****
this is obvious. they need to know how to service you. and ofcourse they also put it in the ticket.
*****telephone number*****
in my experience this is not to check where you are calling from. they ask that specifically. this is just a part of the ticket that they will generate. However, because i told them i was an international caller they could not verify the number that i gave them. if you tell them you are calling from the US or Canada then your number must NOT BE FAKE(!). It must exist. It doesnt have to be your number. if it is fake then they can actually verify it with their supported carrier.
The Safe Bet: I found it safe to tell them i was calling from abroad (which i was) but my product was purchased in the US.
*****mobile device manufacturer / brand / maker******
this they need to generate the activation code. i believe HTC and Samsung have different activation code series.
****where are you calling from*****
this as i explained above is to ensure that the product you hold is from the US. you just have to tell them that it was purchased from the US no matter where you are. if you tell them you are calling from the US then there is no problem. But if you are an international customer then they have to believe you that the product was from the states. make up a story here if you have to. Otherwise they will simply tell you that the country is not supported and you have to call Microsoft in your home country.
=======================================================
I hope this helps people.
I don't think they are on the lookout for people who are bogus callers. I don't think there are very many of us out there anyway. People who put WP7 on their HD2 are minuscule compared to genuine buyers so they would have no explicit intention to seek you out. Having said that, they would know that Microsoft products get pirated and pretty easily too (not putting down the DFT team's effort here) so they know about piracy and what vulnerabilities WP7 has on that front. However, i think they will take care of it like Microsoft always has. Through Genuine Activation Checks. God i hate those. I think they will come in the next couple of updates.
Hit thanks if you this helps.
i agree with you INASAR , but microsoft ate his own sh*t by doing this to hd2 , think every thing was the same with hd7 but only 3 bottons was the problem, (only ) so it is a good revange that DFT ported it to hd2 and it was a sucess ,and thanks DFT for that i have my activation code now and i gonna use it for good

Activating HD2 WP7 in UK

seems to be a lot of different guides on how to activate wp7, but this is my guide for the UK. MS UK DO NOT PROVIDE EMAIL/CHAT SUPPORT FOR WP7!! so you will have to man up and call them
1. call Microsoft support on 0844 800 2400
2. press option 2, then option 7
3. when the operator picks up say you have purchased a new windows phone 7 and you are having problems using some of the services.
4. when they ask what sort of problems, say you are trying to add a windows live id but when you sign in it says there was a problem and it needs a code
5. the operator should be clever enough to know you mean an activation code, and will then ask for details
6. you will need to provide REAL details. the mobile numbers are being verified with either an automated call (asking if your quiery was answered) or a person asking the same thing
7. the operator should then generate a code for you
some helpful tips:
1. play dumb! try and sound like your not really sure what you need or what to do. it may mean you get given tedious step by step instructions, but its less suspitious. avoide words like product key, generate or any sort of 'techie' words. basically, pretend to be a technophobe mum!
2. dont sound nervous!
3. think of a good story in detail! i was never asked what happened to my origional code, but think of something so detailed it just has to be true! thing like kids making confetti out of the manual, your wife/partner throwing the box away but be prepared to answer some questions. what you dont want to do is say your wife binned it, then when the operator asks you questions (they are not allowed to have 5+ seconds of silence, so they fill it with small talk) you say you dont have a wife!
4. think of a place where you could have bought your phone. personally i would avoid saying ebay, but places like phones4you, carphone warehouse or mobile phones direct (online) are good bets as they are big retailers
5. dont panic if they call you asking questions! MS are bound to be catching on by now, so they may phone you asking if the query was resolved and what phone you ahve, where you got it from etc.
6. dont get cocky! dont start celebrating while your on the phone, codes can easily be blacklisted!
7. if you get asked for your IMEI, look at some of the unboxing/taking apart videos of the HD7 on youtube, you can usually see an IMEI on a box or the back of the phone

i want activation code for wp7 in my htc hd2

i tried almost all method.
call.chat,skype,mail.but hell wtf.they want my purchase proof everytime.
plzcan someone pm me the code?
same here?
i had no problems when calling MS for an activation code, only took like 5 mins
All you have to do is tell them you just got a new windows phone (don't say HD7 yet) and need an activation code for access to marketplace, games, etc. And they going to need your information. Give them your real information, and when they ask what device is it, tell them you have HTC HD7. And you know the rest. This is my second time (Feb. 20, 2011) I called them when I lost my first activation code.
any bypass i realy dont want to talk with them? E-mail perhaps?? thats OK or i shoud just say godbye to wp7 and roll back to my good old friend ANDROID
metko said:
any bypass i realy dont want to talk with them? E-mail perhaps?? thats OK or i shoud just say godbye to wp7 and roll back to my good old friend ANDROID
Click to expand...
Click to collapse
If a 5 minute phone call is too much work for you, go back to Android.
Just sayin.
People have had luck getting a code via e-mail, but I don't see what the big deal with calling is.
mystik610 said:
If a 5 minute phone call is too much work for you, go back to Android.
Just sayin.
People have had luck getting a code via e-mail, but I don't see what the big deal with calling is.
Click to expand...
Click to collapse
but i m from india not from us.so
not able to get it azz butter smooth.plz help
Brother this thread is already created and already solved
Sent from my HTC Desire HD using XDA App
follow this link
http://forum.xda-developers.com/showthread.php?t=960849
What kind?
what kind of info? name, address?, wat??? exactly??? tell me plzzz
Just follow the numerous threads about how to get a code.
I always use the chat option. It took me last week 5 minutes to obtain a code.
Just behave as someone who is troubled by a strange question on the screen of your phone: a kind of activation code is asked??? I can't find this in the manual???
You'll see, you'll receive your code almost instantly.
Good luck!
K
Here is how you do it... ready... ready..
"Hi I am try to log in with my live id with my hd7 and it fails and requests a activation key. How do I get that"
Kerpal: I am sorry you are having problems. I just need your name and phone number and I can generate a key for you
"xxx-xxx-xxxx Clay Aiken"
Kerpal: Thank you give me one moment.
(about a minute passes)
Kerpal: Here is your LIVE activation key, make sure you write it down and if you have any questions please feel free to contact us.
"Thank you"
supp.ort.microsoft.com/kb/2431699
MICROSOFT support even suggests to get a new activation code when this happens, so it shouldnt be a big deal.
I'm trying to get an activation code, and either I'm losing my mind entirely or Microsoft's UK website keeps re-directing me away from their contact details. Each time I get to the relevant page it part loads, then goes to a page recommending I contact the manufacturer or carrier about any problems.
Can anyone list phone / e-mail details for how to contact Microsoft UK to request an activation code?
Thanks in advance!
htc hd2 window phone 7 activation code(try it)=)
C7fjd-7869x-wcc7b-68d9p-q8vq9
what microsoft num are we talking about, do you get it from thier support page?
Doesn`t work )-:
gyalogkakukk79 said:
Doesn`t work )-:
Click to expand...
Click to collapse
That code was only good for so long as it was used by one user. By sharing it, it was rendered invalid.
You have to get your own code via chat. It's easy to do.
can someone give here a link to the chat page to ask for activation code?
or maybe the phone we should call?
i searched for a number or chat but nothing
thanks
anseio said:
That code was only good for so long as it was used by one user. By sharing it, it was rendered invalid.
You have to get your own code via chat. It's easy to do.
Click to expand...
Click to collapse
is good when use on same phone number...
Tokolosh said:
i had no problems when calling MS for an activation code, only took like 5 mins
Click to expand...
Click to collapse
keep calling and trying. it was also this easy for me. no questions asked. make sure you say it's an HD7. NOT HD2.

Activate Window live ID for HD2

I am from singapore and I have to call US to ask them to activate it? And will they do it? Flashing win 7 to HD2 consider illegal or like "jailbreak"?
es0teric said:
I am from singapore and I have to call US to ask them to activate it? And will they do it? Flashing win 7 to HD2 consider illegal or like "jailbreak"?
Click to expand...
Click to collapse
use the web chat
if they ask which its unlikely they will
play really dumb, pretend your on holiday and you accidently reset your phone
tell them its asking for some activation thingy
its easy, you'll be fine
is it illegal? its a bit of a gray area, MS doesnt sell the OS as such to end users, they are probably ok with it as long as people dont take the piss, but should we have it? no.
if people make a big fuss about it and bring it in to the public eye they may be forced to stop our developers. In short, put WP7 on your HD2 just make sure you buy some stuff via the marketplace, dont just freeload it all and brag to the world.
Support the market and i suspect that the sleeping monster will stay that way.
I used the web chat and got activation code immediately. They requested just name and phone number, not IMEI or something else.
Thanks guys. May I have the url for the web chat?
Help..SoS.. request activation code windows live id
Guys I am Italian and I write in English with google translator is someone of good will and through the web chat will be able to reperirmi activation code and then send it in pm? Thank you in advance ... I tried in every way but are either too naive or too unlucky ... but I can not find it ... I have a hd2 rom wp 7.8 but I can not use the market ...
in my install tutorial from signature is all explained with links and picture how to ask Live activation code...
also, you can call your local Microsoft support and ask Live activation code...
for Italia number is
+39 02 38 591 444
dont forget: ask Live activation code for HTC HD7

Activating Windows Live via Microsoft Chat Assisted Support - Took 5 minutes!

It took a little doing but I located Microsoft Windows Phone Assisted Support at the following link: https://support.live.com/default.aspx?productkey=oepwp7cf&brand=oepwp7&mkt=en-ww& You sign in with your Windows Live credentials and a pop-up chat window will appear after you send your device specs. You do not have to lie to them; I told them I had two HTC devices I updated; one is my HTC Titan and the other my HTC HD2. He said; one code should work on both devices but he was kind enough to send me two. It took less than 5 minutes not less than 30 minutes ago and it is 4:35 am ET. You don't have to call or wait a day on a reply to your e-mail; it's 5 minutes and that's it.
berrywr said:
It took a little doing but I located Microsoft Windows Phone Assisted Support at the following link: https://support.live.com/default.aspx?productkey=oepwp7cf&brand=oepwp7&mkt=en-ww& You sign in with your Windows Live credentials and a pop-up chat window will appear after you send your device specs. You do not have to lie to them; I told them I had two HTC devices I updated; one is my HTC Titan and the other my HTC HD2. He said; one code should work on both devices but he was kind enough to send me two. It took less than 5 minutes not less than 30 minutes ago and it is 4:35 am ET. You don't have to call or wait a day on a reply to your e-mail; it's 5 minutes and that's it.
Click to expand...
Click to collapse
I would say: Nothing new hombre :laugh:
And for other folks don't say u have hd2, just say u got hd7 and that's it This is alredy been posted, so i dont now why again?
Thanks a lot,did it this way,they just asked for phone manufacturer,model,IMEI and phone carrier.
No.12 said:
Thanks a lot,did it this way,they just asked for phone manufacturer,model,IMEI and phone carrier.
Click to expand...
Click to collapse
just do what i say: call Microsoft Serbia (also you can call Microsoft Croatia) and only what need is to say you purchased HTC HD7 from eBay and after update via Zune and hard reset phone asking for Live activation code... you dont need give IMEI... just give your real phone number and you must get activation code... dont worry MS not checking where you live or others...
I didn't come across that information when I ran a search on this but until this past week I had been away from XDA after I stopped flashing my Rhodium with the EnergyROMs. I appreciate the heads up..thanks a bunch!
Thanks for the advice.
Had to provide phone manufacturer, model, IMEI and phone carrier.
Provided the code without any hassle
still not working for me as they asking for real US number... can anyone helpe to get activation code.. thanks
berrywr said:
It took a little doing but I located Microsoft Windows Phone Assisted Support at the following link: https://support.live.com/default.aspx?productkey=oepwp7cf&brand=oepwp7&mkt=en-ww& You sign in with your Windows Live credentials and a pop-up chat window will appear after you send your device specs. You do not have to lie to them; I told them I had two HTC devices I updated; one is my HTC Titan and the other my HTC HD2. He said; one code should work on both devices but he was kind enough to send me two. It took less than 5 minutes not less than 30 minutes ago and it is 4:35 am ET. You don't have to call or wait a day on a reply to your e-mail; it's 5 minutes and that's it.
Click to expand...
Click to collapse
1000 tnx
it works for me also!!
He ask me only
Q: MAKE A: HTC
Q:Model A:HD7
Q:IMEI A:my HD2 IMEI !!!!!! :laugh:
Q:Carrier A:my phone carrier (in italy)
and TA-DA ! the activation code is served in only 2 min.
Br1 said:
1000 tnx
it works for me also!!
He ask me only
Q: MAKE A: HTC
Q:Model A:HD7
Q:IMEI A:my HD2 IMEI !!!!!! :laugh:
Q:Carrier A:my phone carrier (in italy)
and TA-DA ! the activation code is served in only 2 min.
Click to expand...
Click to collapse
me done in 1 minute...he asking for which my provider..then he give me the code..really easy
halleycool said:
still not working for me as they asking for real US number... can anyone helpe to get activation code.. thanks
Click to expand...
Click to collapse
I got the code fair and square. I asked the support person if it was possible to get a WP7 serial for HD2. No US phone number was needed (I gave him my Finnish number). It was really easy and there was no need to tell a lie about the phone model either. Honesty is the best policy.... :fingers-crossed:
Help now what ???
Looking for thPlease wait for an agent to respond. You are currently '1' in the queue.
Privacy Statement
You are now chatting with 'Chanh B.'.
Chanh B.: Hello Goran Nikolovski, My name is Chanh B. with Microsoft Customer Support and I will be assisting you today. For your records, your service request number is: 1185034972
Please give me a few moments as I review the information you've submitted.
Goran Nikolovski: Ok,thank you
Chanh B.: I understand you're being prompted for an activation code?
Goran Nikolovski: Yes ,please.
Chanh B.: I can certainly give you an activation code. For this I need the phone Make, model and mobile operator. I also need the IMEI number which you can find by dialing *#06# on the phone. Once I give you this code and after you activate your phone with it, please keep it for future reference as it is a unique number.
Goran Nikolovski: IMEI:354120031885385
Goran Nikolovski: Model:HD2
Goran Nikolovski: Make:HTC
Goran Nikolovski: Operatorne
Chanh B.: Unfortunately, our system cannot generate activation codes for the HD2 model, as it was designed specifcally for Windows Mobile 6.5
Whether it's the HD2, the Titan, the HD7...they are all HTC devices; the code I was given I was told it work on both my devices but he was kind enough to give me two. I had no problems with these folks.

Categories

Resources