WPA2 enterprise bug?!? - Atrix 4G General

I have connected to my companies wifi network. I am part of IT, and know my settings work and are correct.
The symptoms:
Connect device to network. leave for day, come back next morning. wifi tries to connect, and eventually sets the remembered connection to disabled. Wifi then drains the battery like you wouldnt believe since it keeps scanning for a network.
I've tried WiFi Keep Alive from the Market, and still have the same issue. Removing the profile, rebooting, then readding works for a short time.
This only happens with my Atrix. iPhones, iPads, and blackberries work ok. My authentication settings are correct (PEAP, MSChapV2, username, and my password).
I'm in San Francisco, so AT&T's network is garbage, so wifi is needed for data in my office. I am on a microcell, which helps, but it doesnt really help much. I'm on a corp account, so I cant switch carriers.
Anyone have any known workarounds? This is my first android phone, and its really pissing me off. waiting weeks or months for 2.3 really isnt an option.
Thanks for any help. I'd like to stay on this phone for a while, but this may be a big enough issue to make me move back to an iPhone.

Experiencing the same issue here. Sounds like it's a bug in android 2.2.1. I have attempted 2 different things without any success. http://www.thexploit.com/sec/android-mytouch-4g-wpa-eap-connect-disconnect/ and http://androidforums.com/application-requests/25748-app-enterprise-802-1x-wifi-connectivity.html You may have more luck? Wish I could get it working myself!

Related

[UPDATE]Official Nexus one Wifi issue thread(every N1 owner should read)

Sorry I know this problem probably has been brought up many times. But here I just want to make a total one and collect all the feedbacks from N1 users regarding to the wifi sleep issue with N1.
Let's just make it simple: Every N1 owner PLEASE DO test out the wifi connection when your phone goes to sleep as there are MANY people suffering from this problem all over the world. Especially the later buyers since February this year, almost every phone is potential to this problem.
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Diagnosis:
1. Set the wifi sleep setting to "never" in the wifi advanced setting menu.
2. Turn on Last.fm app(or Pandora, but Last.fm is most effective and responsive one to test it out), leave the phone on wifi and turn off the phone screen or let it goes to sleep.
3. The symptom is the app will stop streaming shortly afterwards(with Pandora stops maybe after one song, for which I suggest everyone test it for at least 15 minutes). Also most likely you will stop getting any email notification or anything requires data connection. And you might not be able to ping your phone or the ping responses VERY slow as well.
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Background:
This problem was recorded from earliest almost 6,7 months ago and has affected both AT&T and T-Mobile versions(with reports of the same issue on other versions sold outside US). So far, it's suspected that the problem mostly likely lies in the lower level architecture of the phone(either software or hardware) because the problem still exists even after people has replaced the stock ROM with the custom ROM. Another proof is that people get problem with brand new phone and also the replacement phone. Another note is the problem has been found both before FROYO update and after. At this moment, there's no official fix(some Google employee blatantly brushed the issue away and asked N1 users to get over it, check out the link below for original conversation) for this issue except a work around thanks to wifi fixer app developer.
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This issue is often times neglected by N1 users because usually people don't use the phone on wifi all the time or they simply switch between 3g and wifi. But for people who use wifi a lot or use VOIP, it could be a real deal breaker.
So here I just hope everybody could test your phone out and see if you have this issue or not. Please report how your result turns out in this thread. Also, for further and more detailed discussion and cases, please check this out:
http://www.google.com/support/forum...52&hl=en&fid=01a47ff5b0a92d5200048be07b6cb5c1
You are more than welcome to add your experience to the discussion above so hopefully it can wake google up.
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UPDATE:
So Broadcom just released a wifi driver fix several days ago which may solve this issue. According to the record, phones with non-zero MAC address suffer from problem.
The driver has been incorporated into the latest Cyanogenmod(either RC or nightly build). People are reporting it fixes the problem while in some other cases, the problem still exists even after the fix, even for people who's MAC address starts with 00.
Last.fm works fine with the screen off here, always has done. I even turned off mobile data to be sure it's not switching over to that.
This is with the wifi set to sleep with the screen off (ie. the default setting).
i've been using wifi fixer and since i installed it, i haven't had a single wifi disconnect on my home network(it seems to be a network dependent issue as i never have issues on other networks)
Jep4444 said:
i've been using wifi fixer and since i installed it, i haven't had a single wifi disconnect on my home network(it seems to be a network dependent issue as i never have issues on other networks)
Click to expand...
Click to collapse
But you did have the problem before you installed wifi fixer, right?
Rusty! said:
Last.fm works fine with the screen off here, always has done. I even turned off mobile data to be sure it's not switching over to that.
This is with the wifi set to sleep with the screen off (ie. the default setting).
Click to expand...
Click to collapse
yeah, the point here is that many phones have the wifi sleep policy issue(doesn't work).
Indeed, however mine does, so this thread will need both sides of the argument
No problems on my Nexus One, running latest CM 6 nightly build.
I bought it couple months ago from eBay, so I'm not sure which shipment it is from.
Only issue I'm having after upgrading to Froyo is that my phone won't connect to my home network by itself when in range.
I have to go into Wifi Buddy and manually connect. This never happened on 2.1, but magically started after the FRF50 update, and never fixed itself in the next couple of builds.
Forge94 said:
Only issue I'm having after upgrading to Froyo is that my phone won't connect to my home network by itself when in range.
I have to go into Wifi Buddy and manually connect. This never happened on 2.1, but magically started after the FRF50 update, and never fixed itself in the next couple of builds.
Click to expand...
Click to collapse
I have always had this same issue! Maybe its something to do with my home wifi? I am yet to test it on froyo.
I am mostly connected to wifi with no sleep issue.
I have kind of the same issue at home, I recently replaced my wireless router, I never had problems connecting to the old one it would just stop broadcasting constantly but my N1 would always connect automatically. With the new router my N1 keeps saying the connection is disabled and I have to connect manually. This never happens at work, it always connect automatically so it seems to have something to do with the router settings but I have no idea what.
No problems here. Last.FM works fine for me on WiFi when screen is off. I also get notifications. Running FroYo rooted with locked bootloader
Sent from my Nexus One using XDA App
Divster said:
I have always had this same issue! Maybe its something to do with my home wifi? I am yet to test it on froyo.
I am mostly connected to wifi with no sleep issue.
Click to expand...
Click to collapse
i am having the same problem, when i go out of range from my wireless and then back in range, the n1 just says scanning and never re-connects.
that said, using a channel lower than 11 on my router did seem to help with the sleep issue.
hbkmog said:
But you did have the problem before you installed wifi fixer, right?
Click to expand...
Click to collapse
sorta, i never had the issue on any network besides my home one
I've also been having the disconnect problem with my N1. Maybe it would help if people whose sleep policy is actually working could post what wifi router/AP/whatever they are using. Also, if possible the first for identifiers of their MAC address. I read on one of the Google posts someone with a MAC address starting with 38:E7 having problems. The MAC for my phone is the same. For what it's worth I'm using a D-Link DIR-655 router and a Speedtouch 716 v5 WL and am experiencing the disconnect on both.
I've had the issue with 2 N1 tested on 3 different routers. I've read that it is related to the low power mode the N1 uses while sleeping not playing nice with routers. Not all N1 show the problem, apparently only the most recent ones. I've called google support and was told google knows about the issue and is working on it, but I am a bit cynical and I'll believe it when I see a fix.
Wifi-fixer fixed my problem only after I disabled Sipdroid which was interfering with it.
Mac adress: 38:E7: D8
I'll post my router model later when I get home.
Divster said:
I have always had this same issue! Maybe its something to do with my home wifi? I am yet to test it on froyo.
I am mostly connected to wifi with no sleep issue.
Click to expand...
Click to collapse
williec30 said:
i am having the same problem, when i go out of range from my wireless and then back in range, the n1 just says scanning and never re-connects.
that said, using a channel lower than 11 on my router did seem to help with the sleep issue.
Click to expand...
Click to collapse
as a quick update... i installed wifi-fixer and things have been much better. will report back if things start to derail again.
cabreca said:
I've also been having the disconnect problem with my N1. Maybe it would help if people whose sleep policy is actually working could post what wifi router/AP/whatever they are using. Also, if possible the first for identifiers of their MAC address. I read on one of the Google posts someone with a MAC address starting with 38:E7 having problems. The MAC for my phone is the same. For what it's worth I'm using a D-Link DIR-655 router and a Speedtouch 716 v5 WL and am experiencing the disconnect on both.
Click to expand...
Click to collapse
D-Link DIR-615 with DD-WRT v14684, phone's MAC starts 00:23
It's weird because most of the time I don't have this problem. My WiFi stays connected all night long to WiFi. But once in a while it does disconnect and switch to 3g. I think its certain routers, because I didn't have this problem for first 3 months on my old router, now it happens with my new router.
My phone never has trouble reconnecting back to WiFi. Everyday when I come home from work, as I walk up my driveway the phone has already automatically connected to WiFi. I've made sure about this one since I read this problem all over.
I bought my Nexus One directly from Google when it came out for AT&T. It certainly has the wifi issue and it is very annoying. My expectation is that the phone jump on my wifi network when in range as all of my other phones have done. Instead I have to manually engage the phone to get on wifi. SUCKS!
this is the biggest problem for me with my n1.
although the wifi does stay awake, it slows right down..
if i ping my phone, the response time increases when the phone is asleep, but doesnt time out.
if i ftp a file from my laptop to my phone, the speed drops from 1mb/sec to 100kbps/sec when the phone is asleep.
i have found the app "fix my wifi" solves the problem of waking the phone after a few hours of sleep and finding the wifi has failed. if only there was a way of getting the speed to stay the same.

WiFi Issues! Please help! Need info?

Okay, so this might be like beating a dead horse, but yet I haven't gotten any responses for this issue. I use WiFi alot, and at work I really need it since my phone keeps switching between ATT & T-Mobile towers. Damn cell phone companies, 2011 and coverage still sucks! Anyhow I have to use WiFi alot at work and my phone keeps doing something stupid! It will connect to the wireless just fine, but keeping it connected is the issue! Stupid thing keeps dropping connection and then reconnecting. I don't know if it is because of the carrier switch or if my router is a piece of junk. My laptop seems fine on the wireless so I think that is fine. I am running [ROM][07/04/11] Virtuous Unity Sense 3.0 based on Pyramid [1.27.0] and everything seems fine on it! So maybe a setting in the phone, or I just have crap WiFi at work? I am literally sitting beside the dang router while this issue persists. I can even go into the Settings portion of the phone and watch the WiFi constantly say "Connected to NETGEAR_2" then "Scanning" then "Obtaining IP Address" over and over, WTF? Please someone, anyone, have issues with this on their MyTouch 4g before? My setup at work has two WNR2000v3 NetGear routers that are wireless bridge so the front computers can connect to the internet. I was connecting to the back router but the signal sucked so I switched and setup the front router to give me another signal. So my phone has full strenth on signal, but yet again it drops and picks up again and makes that notification sound when it does so. That sound maybe the phone roaming, I do have that feature on. But anyhow, any info would be great, just someone please give me an idea here!
Well, came to work this morning and tried to connect to the 2nd router with my laptop and lord behold, it messed up. So maybe its not my phone after all.

G2 Verizon - Wifi Won't Connect

Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Re:No wifi Connect
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
I have the AT&T G2 version , it will connect to any wireless router but the connection will last 5 seconds then no internet, this is totally unacceptable I upgraded from the G-Pro and may go back as that never had this issue, I did read LG had a similar problem with the Nexus 4 and Optimus G
Mine works fine. I have a VZW G2 and an ATT G2 connected on the same router. It connects to both G and N networks.
No issues with my Verizon G2.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
Did you try rebooting your router? I see this at home with the families iOS devices a lot, especially after heavy data traffic. I'll turn off the router for a couple hours or overnight and the next day all is well. Router is open, no encryption.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
I have the exact same problem. It will sometimes transfer some data using browsers, but nothing on facebook, pandora, or the play store it will say connection lost or not data connection.
My wife has the same phone and it works no problem and also the laptop. Must be a dud wifi radio or something like that. Mine is going back to the store tomorrow.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
Are you trying to use adblock by any chance? I was and it was causing the same issue you have. I uninstalled it and changed my proxy settings back to none and wifi is working great now.
Just received my LG G2 White brand new from T-Mobile about 2 hours ago. After many attempts to troubleshoot the issue it all failed. The problem is Wifi will connect to router and even work but after 30 seconds the connection goes down. The actual Wifi signal shows connected but no internet it gets stock. We tried resetting the phone and toggling with different features but still it did the same thing. T-Mobile is the worst they were trying to have me ship the phone back and leave me phone less for days. I complained and they are sending another one overnight but have charged me for the phone on my account. Mind you I've had months of bad service, after all I think I got a defective phone. I've read some other people having the same issue with other carriers. If I get another one with the same issue I'm jumping boat. If anyone knows of a work around let me know. I tried 2 different routers same issues connects then it randomly disconnects and stops downloading or transferring data.
Reset Phone - didn't work
Turned off mobile data - didn't work
Turned off wifi sleep - didn't work
I'm on Verizon. I have trouble with initial connection to wi-fi. It says obtaining IP address for a very long time. Even if I have a very strong signal. It takes about five minutes. It eventually connects and works fine. Then next time I try to connect to that router it works fine. It's only the first time I try to connect to a new router.
I just got this phone over the weekend and I was also having trouble connecting to my home wifi.
It would stay connected for 30 seconds or a couple of minutes then disconnect however the entire time the status under the Wi-Fi settings page says Connected even though I couldn't access the internet or the admin page of the router. Frustrating. If I turned off the mobile data, the wifi, the phone, the router, or some other unknown combination of events it would then reconnect again for another 30 seconds to a couple of minutes.
I called Verizon, they told me to take the phone back since I was within my 14 days. I did this and was optimistic. Then the new phone immediately experienced the same issue.
I did some more research, changed my router from 20 mhz channel width to auto 20/40 mhz. Not sure why it was set to just 20. I thought that would fix it. Nope.
I tried to set my phone to use a static IP, that didn't work either.
Then last night I tried the WPS Push Button option instead of using a password. This method worked and my phone stayed connected. I haven't had a chance to repeat my steps to verify it works again but wondering how other people are connecting, password, wps push button, wps pin? WPS is not my preferred option due to the security risks but just trying to track down what works and what doesn't.
I am able to connect at work just fine using a password.
I'm having a similar problem - my work network has no problem connecting while my home network almost never works with this phone (~25% of the time, other devices have no problem). Occasionally, resetting the phone or just turning on-and-off WiFi fixes the problem, but more often I just give up and use 4G. Anyway, if anyone finds a solution, please post! This is such a standard feature that should really work out of the box.
In case it helps, my home network uses "WPA/WPA2 PSK" security and my work connects to "802.1x EAP" security - also I'm not adverse to changing the security options if it fixes the problem.
Thanks! Nick
After reading more on this, I've decided this issue is router related not phone related.
I discovered my router reached end of life in April of this year is no longer receiving firmware updates. Newer versions of my router have received multiple updates since then.
I will be buying a new router. I report back on if it works.
I really don't think it is "router related" as all my other devices work as expected with my router. A new router may fix the problem, but I'm pretty sure the phone's WiFi is buggy and not the router..
Sent from my VS980 4G using XDA Premium 4 mobile app
In my situation it really appears to be how my router is handling the connection when I connect with a password since I can connect with limited security.
Does your router have a firmware update available for it? If so, have you applied it?
Received my new to me router yesterday with updated firmware as of 10/7/13.
My phone was connected for a few hours last night and I have not had any problems today. I'll report back if I start experiencing any issues but getting rid of my old, end of life router and replacing it with a newer router worked for me.
I did not buy a brand new router either. I went with a cradlepoint mbr95 which has been on the market for awhile and has already had a few firmware updates.
Check you wireless security settings
Had a similar issue to this and it seemingly was resolved when I moved the wireless router security over from WPA/WPA2 personal to WPA2 personal only. The phone found the WAP and connected right away. I tried to reproduce the behavior but alas I have not been able to do so. Perhaps this will help others.
hi guys
i found the problem
it happens just when you disable auto update in "settings>general>about phone>update center>software update>check automatically"

Galaxy Note 3 Wifi Issues

I have had my new Galaxy Note 3 for about 3 weeks now, and have had an issue with certain apps not connecting to the internet over wifi. All of the google apps (youtube, play store, hangouts, gmail, etc) are not able to connect to the internet over any wifi hotspot, or if they do, they're painfully slow.
I have changed MTU settings on my home router, DNS settings, wifi auto switch is off on the phone.
Here's the kicker. If I enable airplane mode first, then turn wifi on, everything works great. I suspect this to somehow be related to the SIM card? Really should have nothing to do with wifi, but who knows...
I should add that I've owned a couple other android phones that have had this issue, but it seemed to have just "worked itself out" after a day or so. (Droid 4, Stratosphere II)
Have you tried a 30/30/30 hard reset on the router yet?
Does a laptop connected via Wi-Fi also have similar issues?
Sent from my SM-N900V using XDA Premium 4 mobile app
I have hard reset and factory reset the router a few times, even went so far as to buy a brand new router and use it. No difference.
I get 26/8 speeds on two different laptops, and one desktop, all with ping times down to about 18ms (as shown on speedtest.net)
spoke with a helpful rep at verizon today, who supposedly called samsung regarding this fix while I was on hold. My replacement should be here tomorrow. This issue is exactly the same as when older android phones would not connect to google (signal indicators would be white instead of blue). It seems like something to do with ssl traffic.
Anyhow, will post back after i've played with the replacement for a bit.
syntheticexctasy said:
I have hard reset and factory reset the router a few times, even went so far as to buy a brand new router and use it. No difference.
I get 26/8 speeds on two different laptops, and one desktop, all with ping times down to about 18ms (as shown on speedtest.net)
Click to expand...
Click to collapse
syntheticexctasy said:
spoke with a helpful rep at verizon today, who supposedly called samsung regarding this fix while I was on hold. My replacement should be here tomorrow. This issue is exactly the same as when older android phones would not connect to google (signal indicators would be white instead of blue). It seems like something to do with ssl traffic.
Anyhow, will post back after i've played with the replacement for a bit.
Click to expand...
Click to collapse
The next most common thing that it would be is the channel that your router is set to. You want to use a frequency that has little interference and there is an app called WiFi Analyzer to help figure it out for your surroundings.
The reason that the laptops might work ok is because the channel can be set within Windows and are most likely set to a different random number between 1-11 than your phone is.
I have found open channels and used those, which made no difference. I believe this may be a google issue as evidenced here (granted these guys are talking about the nexus 5, the issue is very much the same)
https://productforums.google.com/forum/#!topic/nexus/SN03aclu7B8[1-25-false]
I received my replacement today, no dice. I also bought a new router today, no dice. I've tried every channel 1-12, no dice.
The only thing that works is to enable airplane mode, then turn wifi on. I then see full speeds on play store, youtube, gmail, and hangouts. Interestingly enough, the facebook app is affected by this, as well as all push notifications.
It should be noted that the replacement note 3 exhibits the exact same behavior. This leads me to believe there is a modem issue causing the phone to switch back and forth between LTE and wifi, or something along those lines (if the cell radio is off, wifi works great)
syntheticexctasy said:
I received my replacement today, no dice. I also bought a new router today, no dice. I've tried every channel 1-12, no dice.
Click to expand...
Click to collapse
syntheticexctasy said:
The only thing that works is to enable airplane mode, then turn wifi on. I then see full speeds on play store, youtube, gmail, and hangouts. Interestingly enough, the facebook app is affected by this, as well as all push notifications.
It should be noted that the replacement note 3 exhibits the exact same behavior. This leads me to believe there is a modem issue causing the phone to switch back and forth between LTE and wifi, or something along those lines (if the cell radio is off, wifi works great)
Click to expand...
Click to collapse
That is truly odd. I suppose it could be believable that an ISP throttled traffic to specific blocks (net neutrality anyone?), but I don't know why that would cause an interface change on the handset.
There are some apps which are network interface aware - e.g. as an example carriers will use split DNS and inbound IP firewalling so only people on their own network can resolve the IPs of MMS (APN) servers or *send* data to them. That prevents them from being DDOS'ed and I suppose other attacks from anything but their own network - which they have well instrumented. But that means that the MMS apps can not use whatever IP interface happens to be up - either for DNS service or for IP routing - so they need to be able to bring up a specific IP interface, use DNS that is bound through that interface, and route through that interface as well.
I was going through the apps on my phone the other night with a package browser (Package Explorer (Ribo), btw) and I was stunned at how many apps have "CHANGE_NETWORK_STATE" privileges.
What I'm wondering is if you have an app installed that has gone nuts and is toggling on/off your cell I/F. Something like that would be consistent with your observations.
Is there anything relevant happening in your device logcat when this is going on?
.
bftb0 said:
That is truly odd. I suppose it could be believable that an ISP throttled traffic to specific blocks (net neutrality anyone?), but I don't know why that would cause an interface change on the handset.
There are some apps which are network interface aware - e.g. as an example carriers will use split DNS and inbound IP firewalling so only people on their own network can resolve the IPs of MMS (APN) servers or *send* data to them. That prevents them from being DDOS'ed and I suppose other attacks from anything but their own network - which they have well instrumented. But that means that the MMS apps can not use whatever IP interface happens to be up - either for DNS service or for IP routing - so they need to be able to bring up a specific IP interface, use DNS that is bound through that interface, and route through that interface as well.
I was going through the apps on my phone the other night with a package browser (Package Explorer (Ribo), btw) and I was stunned at how many apps have "CHANGE_NETWORK_STATE" privileges.
What I'm wondering is if you have an app installed that has gone nuts and is toggling on/off your cell I/F. Something like that would be consistent with your observations.
Is there anything relevant happening in your device logcat when this is going on?
.
Click to expand...
Click to collapse
There are no apps installed other than the stock verizon/samsung apps. I have reset to factory in preparation for sending this unit back to vz, however it appears i'll be keeping it since the replacement didn't work any better.
Nothing interesting from logcat. Just a lot of IRListener messages, and DalvikVM occasionally clearing ram.
I can see why you would be pulling your hair out.
And the fact that you observe the same behavior with two different units (completely different hardware) and two different routers means one of two things:
- the problem is the handset/software
- the problem is not the handset/software.
Not trying to be funny there. What I mean by the above is that for you to pull two devices out of Samsung's production line at random (unless you happened to get two devices from a single batch of defective units), then the problem couldn't possibly be a low-probability defect thing: either it happens on a very large fraction of all N3 handsets, or the problem actually has nothing to do with the handset at all.
e.g. suppose Sammy shipped handsets where 1 out of 100 had the problem you observe. For you to end up with two of them in a row, the odds of that happening would be 1 in 10,000. If affected half of all handsets, then your odds would be more reasonable - 1 out of 4.
But it sure seems like if it affected half of all owners... or even 10% of all owners, people would be piling in in droves to complain.
I haven't noticed it on my N3, but I have other devices so I'm not sure how much I have used it for e.g. Youtube streaming. I do leave both WiFi and the cell on, and haven't noticed what is happening to you, but I am on MJ7 instead of MJE, and my WiFi is older (802.11g), so maybe if it is a bug it that wouldn't even show up with my setup even if it were the N3's fault.
(BTW, that offers a suggestion - because the N3 is so new it has 802.11ac capabilities - and I suppose your new router does too - if you turn off some capabilities, does the problem disappear? For instance turn off 802.11ac or 802.11n or 5Ghz band usage on the router, does that change anything?)
The other alternatives? Some kind of burst RF noise in your local environment? You earlier said
are not able to connect to the internet over any wifi hotspot, or if they do, they're painfully slow.
Click to expand...
Click to collapse
were the "any wifi hotspot" APs that were all relatively close to a single location, or were they widely dispersed (miles apart)? If they were miles apart, then the problem isn't ISM-band interference. Even if it were, interference from non 802.11 devices (bluetooth devices, baby monitors, microwaves, some wireless cameras, etc) isn't going to show up using a scanning app. Relatively sophisticated equipment would be needed to make that determination. Or a search and destroy mission.
I will say that I had a similar problem a few weeks back (using completely different gear) - I was tethering to a different Android phone (USB tether), and Web browsing on the client device (N7 tab) was fine except the Google Play store app - data would only come dribbling out of it. I couldn't even complete a single app listing, much less begin an app download. At the time I just chalked it up to a temporary problem with Google's Play store. But now it makes me wonder if it isn't something more subtle - as you noted, Google servers seem to be a commonality you are observing. Maybe some ridiculous bug involving Google's single credential efforts?
Well, now I'm rambling and I really haven't given you a suggestion. Maybe something I said will jog you in a different direction and you'll figure it out. If it really is something generic to the current Note 3, it seems like Google would want to know about it. I wonder if it is even possible to get telephone support from Google - they don't really have a reputation as being a consumer-oriented business.
good luck
.
Thank you for all of your help. I am sort of an amateur RF "enthusiast" myself. This happens in more than one location, literally every wifi location i've connected to.
I do believe on past handsets a new sim card sorted this out for some reason, however the vz rep that I spoke with activated a new one that I had gotten with the note 3, but not activated at the time, since my droid 4's sim card was "current enough".
I am lead to believe that this is a modem firmware issue, due to the fact that when the cell radio is off (doesn't matter if mobile data is on or off) the wifi works great. I am running MJE, and would be willing to try and downgrade to the previous radio to see if it makes a difference, but I don't know if that's even possible without causing some damage.
edit: I just realized that the replacement phone is running MJ7...so not sure it would matter.
Resolved
Ok guys, I figured this out, sort of.
I went into an angry router swapping/resetting frenzy when I figured out that the replacement acted the same.
My original setup consisted of: (I have a lot of wired devices in my house)
Comcast Gateway (set up as a normal cable modem, wifi/firewall/dhcp disabled) ----> Linksys WRT54G w/ DD-WRT (wifi off, using for firewall/routing) -----> Zonet N router (no dhcp, using as a switch, wifi off) --------> Linksys BEFW11S4 (used as a switch) ------> Netgear WNR1000V2 (used as a switch and second wifi access point occasionally)
During this frenzy, I eliminated the Zonet unit, and the BEFW11s4. My network now looks like this:
Comcast Gateway ----> Netgear WNR1000V2 (router/firewall/dhcp/wifi access point) -----> WRT54G (as a switch)
This seems to have solved my problem. I noticed while troubleshooting that if I disconnected the segment between the Zonet and the BEFW11S4, my phone would work perfectly fine. I believe that taking the BEFW11S4 out of the picture solved my problem, even though my data was not riding on that segment of the network.
Still, I am perplexed as to why the airplane mode trick fixed the issue.
LOL. I have a pile of Cisco routers if you want to buy them - and I'll throw in some token ring gear and another BEFW11S4 for free.
But seriously - you did the right thing by (experimentally) simplifying; the more complex an environment is, the more opportunities there are for bug expression.
Glad everything worked out - and I await your PM inquiring about my Cisco pile
I never wanted to upgrade from my WRT54G V1! What an awesome, rock solid router! However, need faster wireless speeds nowadays.
I was trying to keep that as my firewall, since the dd-wrt firewall is so much more robust than that of the netgear, also the netgear does not support nat loopback (something I really would like to have)

Connection issues/radio instability

Is anyone else having problems staying connected to WiFi and/or cell service with the international version of this phone? After a while, everything seems to die. Putting it in airplane mode and taking it back out seems to fix it.
See the attached screenshots. The wifi will show connected with issues, and the cell service will be zero signal. After toggling airplane mode, everything goes back to normal.
Yours is IN2025 right? Are you on 10.5.4? I had some wifi issues but not sure if it was the phone or ISP problem. I updated to 10.5.5, haven't had a connectivity problem since. The update log specifically points to addressing connectivity problems
t-mizzle said:
Yours is IN2025 right? Are you on 10.5.4? I had some wifi issues but not sure if it was the phone or ISP problem. I updated to 10.5.5, haven't had a connectivity problem since. The update log specifically points to addressing connectivity problems
Click to expand...
Click to collapse
Yep, IN2025, but in 10.5.5. What is funny is that it has not happened once all day. It happened so many times the past few days before, that I was able to tell it was usually after putting it down for a period of time (maybe going I to a deeper sleep?). At this point, I'm hoping it will not come back, but I also know nothing changed to have fixed it either.
I wonder if it is related to the wifi calling bug, where not everyone sees it. I noticed the people who aren't getting wifi calling seem to be connected to APs that allow TKIP. I have Deco M9 Plus "mesh" APs, which are generally great, but don't offer much in the way of advanced configuration options... like not being able to select AES over TKIP.
I guess I'm still having issues. Almost immediately after I posted that reply, I noticed my cellular signal was showing really low. It didn't seem to resolve on its own, so I shut wifi off (wifi seemed fine this time). As soon as I shut wifi off, I got LTE+ mobile data, and the signal strength jumped up. I have only recently actually started to trust the signal strength indicator, after the fiasco with Apple marking them up a bit to make it seem like the signal was stronger.
It should be noted this is a partner tower outside my house (which is usually a strong signal) and not the home cell spot. Not sure why I'm not connected to the latter, as I haven't left the house today (which is usually when I pick that up).
Are you by any chance with Charter/Spectrum ISP? My aging netgear router crashed a few times as I was flashing and rooting but I just kept going so couldn't really tell what was going on. I am with Google Fi and have wifi calling enabled but have not had any issues. I do not have the mobile/wifi linking. I did see on 1+ forum that someone had an issue with his router crashing but I believe he had mobile and wifi connection linking enabled.

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