Database Users

at home wifi internet connection problems...

Alright alright shoot me if this has already been asked or mentioned or thought of by anyone here or any one who you ever knew. I've been searching the entire net, the XDA forums have nothin on the subject (the the search function and i arent seeing eye to eye.).
My problem is this,
I am at home, connecting to my router, and that connects fine. But i am not connected to the internet. On my PC there is an option if i want to connect to the network, and then the internet. But in the HD2, there is no option to connect, Im only connecting ot the network, but not internet access.
went to a buddys house, he got his wi fi up and running in a matter of seconds, he did exactly as i have done, located the connection, typed the pass, and that was that.
but i cannot even find a place that asks me for an internect connection after i have connected to the network, nothing there.
And i cannot find any help on this subject.
i hope you get me if not, then dont bother. i am tired of reading mountains of crap that has nothing to do with my problem.
thanks in advance
appologies for my tone, just a little frustrated right now.
ah, btw, my 3g connect works fine. just not the wifi.

Once the network is connected there's nothing more to do to get internet access. At home, does it take a long time for the HD2 to connect to the network (arrows moving on the wifi icon more than ~5secs)? If you co to connection manager -> wifi -> advanced -> advanced tab, what IP do you have?

Well it connects to 'alice-wlan' really quickly, and automatically.
but there is still no internet connection. i think its a router setting problem, because on my pc i also have to connect first to alice.wlan (does it autoimatically) but then i have to manually connect to the internet (broadband)... i do not knwo how to change this.
i dont know what IP i have, you mean as a router?

correction,
now it connects to the router quite slow, if it does at all, then drops it almost immediatly.

saintnickxiii said:
i dont know what IP i have, you mean as a router?
Click to expand...
Click to collapse
Just tell me the IP address that is displayed where I explained.

saintnickxiii said:
on my pc i also have to connect first to alice.wlan (does it autoimatically) but then i have to manually connect to the internet (broadband)..
Click to expand...
Click to collapse
that makes me think you are using the old style routers that don't hold the broadband always open. meaning either the router or the pc need to dial the adsl. usually you put the connection details into the router and it handles it,,
just thinking out loud.

Hmm actually now you say that I've been at someone's place recently where they had an ADSL plan that was time-billed, so they had to open a browser and login before being able to access the web...
saintnickxiii said:
but then i have to manually connect to the internet (broadband)...
Click to expand...
Click to collapse
Could you please say what you have to do for this?

it says 0.0.0.0 hmmm i dont know if that right tho

Wait until the arrows stop moving on the wifi icon, and it whould then say something more relevant.

still nothing, 0.0.0.0 ...

kilrah said:
Hmm actually now you say that I've been at someone's place recently where they had an ADSL plan that was time-billed, so they had to open a browser and login before being able to access the web...
Could you please say what you have to do for this?
Click to expand...
Click to collapse
well, in win7 i alice connects automatically, then theres a broadband (internet) tab, i click on that, and it runs the use/pass and connects.

Captivate & 802.1x

I've had the captivate about 24 hours now and dig it. I've rooted it and remove the att bloatware (per titanium backup), I've also performed a backup using Rom Manager.
I'm having trouble getting it up and running on an enterprise wireless what uses 802.1x PEAP authentication. I can get through all the auth. steps, and the device is assigned an IP, but I am unable to do anything that requires an internet connection; browser, market, etc.
Has anyone else ran into this issue?
*****EDIT*****
sigh i just realized that this is in the wrong area, it should have been over in development...i'm an idiot

I had a similar problem on a WEP-encrypted network, which I fixed by setting a static IP on the phone and then setting it back to DHCP (the correct setting). However, your problem could be entirely different than mine (not that I even am sure what my problem was, just that I fixed it!)
Best of luck!

Having the same problem on enterprise access points regardless of encryption. Home wifi netwroks work great (open and WPA2). Enterprise APs (open and WEP) connect and give me an IP, but will not transfer data. Think its a driver issue with the Wifi, it happens on every captivate ive tested, and seems to be more widespread than the GPS issue.

I have had the same issue with my work at work. I can get it to connect and get a ip but can not pass any data.
Sent from my SAMSUNG-SGH-I897 using XDA App

Had the same problem at work. Luckily I'm an admin and figured mine out. Our monowall portal was the issue. I can give a detailed answer for my problem tomorrow when I get to work.
I actually had the cap wiped to go back, then I literally figured out the problem. Thanks go out to my team mate for helping me talk through this.
Sent from my SAMSUNG-SGH-I897 using XDA App

can't wait to hear what your fix was!
Sent from my SAMSUNG-SGH-I897 using XDA App

This sounds more like your network not being allowing your device rather then the device having an issue.

it's been frustrating as I know two other guys with android devices that didn't have an issue. one is a droid eris running 2.1 and the other is a nexus one running 2.2.
Sent from my SAMSUNG-SGH-I897 using XDA App

designgears said:
This sounds more like your network not being allowing your device rather then the device having an issue.
Click to expand...
Click to collapse
Worked closely with my highly experienced network admin in my dept. for an afternoon (we had some time to kill). He checked the firewall and dhcp servers, ran packet traces, etc.
With what I'm experiencing, its the device. These wifi networks we use with Cisco APs are completely wide-open. All other phones and mobile devices have always worked great for years. We rely on this network for many custom applications and mobile tools.
Once the dhcp server leases an address, it seems like the radio stack hangs, and the device ceases communication. Here's an older thread on the exact issue over at androidfouroms: http://androidforums.com/samsung-captivate/130403-wifi-terrible.html
I have tested multiple new unmodified captivates and the issue is identical accross the board.

Now that I am at work, and have coffee in me and not beer, I will go through the problem I had with miCap and works wireless. Due to my skeptical ways, I will be semi vague for security purposes. On with it.
When I originally got miCap (pet name for it) I was able to access our public wifi. It allowed me into the public portal to agree to terms. I played a little bit on it, but wanted to see if I could access our private wifi. I got in the private no problem. But after that I never was able to get back on to our public. It did the same thing as I've read. It got an ip no problem (via dhcp) and acted like all was well. No browser, or ap could get a connection. The phone would not switch over to 3g to get info.
Armed with ip and mac address, my co-worker and I started to did through our monowall. ( He also has a cap that had no issues on public or private). We try tried reserving the ip for miCap, didn't work. We tried static ip, didn't work. I spent the morning completely wiping miCap to get it back to return worthy.
This was when I decided on last ditch effort.
Our ap's are cisco's that connect into monowall. I got into monowall and dug around. I found that with in the captive portal (how fitting) that the ip/mac associated with my phone hadn't checked in for 8 days. Even though I tried everyday. I deleted the entry to the phone there and suddenly my phone was getting access again.
Now I understand that this may not help everyone, because setups vary from place to place. But digging deeper into configurations at the access points may be what is needed. Do I think the phone had nothing to do with it? No, I think it helped aggravate the problem.
We have had problems with the Intel 3945abg chipsets with the same exact setup. That problem was fixed with driver updates on the laptops.
sorry for the long winded reply.

So in a nut shell you deleted the DNS entry for that ip/mac in the firewall and you are working.

Pmac25 said:
So in a nut shell you deleted the DNS entry for that ip/mac in the firewall and you are working.
Click to expand...
Click to collapse
Essentially yes. But it is not listed like that in the portal. Hmmm. I wonder about the combo of dhcp/dns being the culprit.

I was able to resolve this issue by changing my connection settings from DHCP to static for the Cisco APs.
Installing WiFi Buddy from the market allowed me to access these connection settings.
I just used an address from our static IP pool.
Manually set IP, subnet, gateway, and DNS, and now im finally rolling on our enterprise wifi network

I sent a help ticket into samsung; maybe if enough folks do we can get it on their radar.

jhannaman82 said:
I was able to resolve this issue by changing my connection settings from DHCP to static for the Cisco APs.
Installing WiFi Buddy from the market allowed me to access these connection settings.
I just used an address from our static IP pool.
Manually set IP, subnet, gateway, and DNS, and now im finally rolling on our enterprise wifi network
Click to expand...
Click to collapse
you can set the ip manually with out an app. When on the wifi screen, hit menu-advanced. This is a good time to set the wi-fi sleep policy also.

phlunkie said:
you can set the ip manually with out an app. When on the wifi screen, hit menu-advanced. This is a good time to set the wi-fi sleep policy also.
Click to expand...
Click to collapse
Thanks for that, i figured the menu was built in somewhere just never found it.
:thumbsup:

UPDATE
So I flashed the i9000 Eclair rom last night, and when I got into work today I can connect and use the wifi here. So looks like something AT&T buggered up, big surprise there, when they "customized" the captivate.

As much as I normally love blaming AT&T for problems, that can't be done here. My Captivate (running Stock Firmware) connects just fine to my work network. We use 802.1x with PEAP/MSCHAPv2 for authentication.

Anyone been able to connect at over 802.11b speeds while connected to an 802.1x network? I show connections at G and N speeds on my WPA2 network but nothing over 11Mbps on 802.1x.
Sent from my SAMSUNG-SGH-I897 using XDA App

Hi,
I am also having problems with my work wifi network.
It is 802.1x, on TTLS/PAP it also requires a thawte premium server ca certificate insalled.
Is there any way to connect this kind of networks?
With my previous iphone 3g it was taking only 4-5 seconds.

Vibrant wifi issue?

If I am at home using my personal router, my wifi works great and I have no problems at all. However, when I am at the library, which is everyday for me, if i try to use their wifi I instantly get this error message that the page cannot be displayed even though my phone claims i am connected to their wifi.
anyone else have this issue? it is extremely annoying and i downloaded wifi fixer but it didnt fix anything.
any ideas?

If it works at home then I doubt it's an issue on your side, sometimes on networks such as school campuses and libraries you have to register your device on the network for it to be able to access the internet. Have you asked the library on how you can do that?

Well it is a public library and they have fliers up that tell you how to use their wifi. I thought it was an issue with my phone so I didn't bother asking a librarian. If no one else has a solution I will definitely be asking tomorrow.
Sent from my SGH-T959 using XDA App

alecjake said:
If I am at home using my personal router, my wifi works great and I have no problems at all. However, when I am at the library, which is everyday for me, if i try to use their wifi I instantly get this error message that the page cannot be displayed even though my phone claims i am connected to their wifi.
anyone else have this issue? it is extremely annoying and i downloaded wifi fixer but it didnt fix anything.
any ideas?
Click to expand...
Click to collapse
Do they use WiFi proxy? Like a redirect to a webpage that requires you to register your MAC.

lqaddict said:
Do they use WiFi proxy? Like a redirect to a webpage that requires you to register your MAC.
Click to expand...
Click to collapse
they use something similar (this may be exactly what your talking about and I just dont know it by that name) but its where once you are connected to their internet, you go onto your web and a page pops up asking you to accept their terms of use. the prob i have tho is i cant even get onto that page

alecjake said:
they use something similar (this may be exactly what your talking about and I just dont know it by that name) but its where once you are connected to their internet, you go onto your web and a page pops up asking you to accept their terms of use. the prob i have tho is i cant even get onto that page
Click to expand...
Click to collapse
well, Android has had that issue ever since, and it is still not fixed.
I think Samsung Galaxy S gets around it in the Wi-Fi proxy config (under settings, Wireless and Network, hit the menu button at the bottom of the screen, and go to Advanced), but you need to know the proxy hostname and port (I think the default will be 80 for HTTP requests).
I haven't tested it though.
Here's the issue log from code.google.com
http://code.google.com/p/android/issues/detail?id=1273&colspec=ID Type Status Owner Summary Stars

Mine cannot get on WiFi at the rink I go to. Other people could not get their notebooks or netbooks onto that WiFi as well. My HD2 connects to that WiFi just fine, though.
I don't think it's a Vibrant-specific issue.

I've had a similar problem with the wifi network on my campus. It redirects to a logon page that the vibrant won't even display. Apparently the android browser has an issue with security certificates that aren't configured properly. Froyo is supposed to fix it, but in the mean time try connecting with the firefox browser. I'm able to connect with it, then switch back to the regular browser or any other program. Once you're logged in you're good to go.

Miragechaser said:
I've had a similar problem with the wifi network on my campus. It redirects to a logon page that the vibrant won't even display. Apparently the android browser has an issue with security certificates that aren't configured properly. Froyo is supposed to fix it, but in the mean time try connecting with the firefox browser. I'm able to connect with it, then switch back to the regular browser or any other program. Once you're logged in you're good to go.
Click to expand...
Click to collapse
im running the unofficial version of froyo but its still not working. im downloading the firefox now. im crossing my fingers for it to work tomorrow!!!

[Q] Xoom WiFi inoperative

My WiFi was working fine on my Xoom, and now it gets stuck while "obtaining IP address." It says for a split second "remembered" as if it was connected and starts the ongoing circular process of "obtaining IP address" all over again. I saw that galaxy tab users had this same problem and found a resolution by connecting "static" instead of "DHCP." I didn't try that as I honestly don't know how. What I do know is that there are a few devices like my OG droid, my laptop, my mothers' laptop, my xbox 360 that are connected to the same WiFi network. This randomly happened, when I decided to disconnect from WiFi to run a speed test on 3G and I was unable to connect to WiFi ever since. I tried unplugging/plugging the routers, turning the Xoom off and on, and even went so far as to doing a factory reset on the Xoom and I still can't connect. 3G works fine, but I have a 1GB cap and I would rather only use that while I'm on the go, and obviously WiFi is definitely faster. If I can't resolve this, I still have enough time to return this thing. Call me a newb, but I need a little help!

I know you said you did a factory reset, but google stores wifi passwords in the cloud now. Try making the xoom forget the network you're trying to connect to.
My only other thought is that you need to go into your router's configuration and remove the xoom as a remembered device.

Bauxite said:
I know you said you did a factory reset, but google stores wifi passwords in the cloud now. Try making the xoom forget the network you're trying to connect to.
My only other thought is that you need to go into your router's configuration and remove the xoom as a remembered device.
Click to expand...
Click to collapse
How do I get the xoom to forget the network? How do I remove the xoom as a remembered device? Sorry but I really don't know how to do that..
EDIT: I went into settings>privacy>backup and restore> and unchecked "back up application data, Wi-Fi passwords, and other settings to googles servers and was still unable to connect.

I think if you long press on the wifi network it will give you the option to forget it.
As for the router, do you remember setting it up? The settings pages where you set the wifi name and password and such.. it should have a section where it tells you which devices are connected.

I have pressed "forget network" on the xoom several times when trying to connect. As for the router, do I remember setting it up? No, as a matter of fact I didn't set it up. Could I configure this thing from my laptop?

droiduser1988 said:
I have pressed "forget network" on the xoom several times when trying to connect. As for the router, do I remember setting it up? No, as a matter of fact I didn't set it up. Could I configure this thing from my laptop?
Click to expand...
Click to collapse
Of course, anything that's connected to the router should let you configure it. It's too complex to explain here, but you need to enter the router through it's IP address and find the configuration.
Find the manual for the router you have and go from there.

I'll try to look into that, any idea as to wtf happened? This is beyond an inconvenience..

I'm having much the same problem. After entering the passphrase it says 'obtaining ip address from....' and thats all. It never connects??? I have tried 'forget' several times and no luck.
I have been able to connect to unsecured wifi with no problems.

Use the free app "wifi static". Config to assign you a static IP on that network only and dhcp on others. Its something within android as I have the same issue in my phone with a few networks but not most.
Sent from my Xoom using XDA App

jcampbell037 said:
Use the free app "wifi static". Config to assign you a static IP on that network only and dhcp on others. Its something within android as I have the same issue in my phone with a few networks but not most.
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
OK, tried it. NO GO! After entering the passphrase it STILL says 'obtaining ip address from....' I may be doing something wrong with the app since it comes with absolutely NO directions. If this is going to be an issue average folks will take it back!

Have any of you with this issue verified that the DHCP scope on the wireless network is not full or that DHCP is even allowed? The fact it works one place but not another tells me the issue may be with the network and not the device.
Dave
Sent from my Xoom using XDA App

I was having the same issues as you originally at first until I reset my router and my Xoom.
Sent from my Xoom using XDA App

je2345 said:
I was having the same issues as you originally at first until I reset my router and my Xoom.
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
I also had this issue, I ended up fixing it by upgrading my router BIOS. the version that was on there was dated 2004 (yikes), and though the most current update was only 2006, it seems to have fixed the problem.
That or the reboot after the update as previous poster said and the update didn't really have anything to do with it, but either way it got fixed.

Wifi Hotspot - Why Gmail?

Hey everyone,
I've tried all of the tethering apps (usb/wifi) and none seem to give my laptop my legend's 3g data connection. I'm running CM7 (new stable version ) and i've been trying to use the built in hotspot to no avail. I can connect fine, even with WPA2 security, and the laptop connects fine (win7), and even shows full bars on the wifi icon in the bottom right of my taskbar, which says "Internet Access" when my mouse hovers over it.
The problem is, whenever I fire up chrome on my laptop, I get a page that says stuff like "Access denied", "authorization required", "You may need to sign in", and just gives no internet.
At first, I thought that it could be my carrier's fault (SFR France), that they don't want me tethering my phone's connection (I have a contract with unlimited data). The weird thing is, I can actually use gmail on my laptop! Yes, fully load new messages as they come, look through my archived messages, trash, spam, everything. Not even offline messages, it's really connected. So why can I access gmail on my laptop but nothing else? Could it be something to do with https connection to gmail or something like that? My phone's 3g works great, and my laptop has no troubles connecting to my home wifi. I've scoured XDA and google, and never figured it all out.
Anyways, thanks for reading!
Michael

Troubleshooting 101:
- first, please try another laptop.
if the other laptop works, then your current laptop has issues.

My bad, I meant to include in my first post that i've gotten the same result with 3 different laptops.

Have you tried pdanet app? That's what I use and it works wonderfully.
Sent from my CM7 EVO using XDA App

yeah man that was one of the first ones i tried. no go for me, same issue (not connection, but internet access).
When I try to open a page, my phone shows that it starts to download data (with the arrows lighting up and the "H" for HSDPA in the status bar). But then stops and my browser says nope.

tried changing DNS, for instance to googles own (8.8.8.8) on the laptop?

jmkhenka said:
tried changing DNS, for instance to googles own (8.8.8.8) on the laptop?
Click to expand...
Click to collapse
How do I change the DNS on my laptop? Don't I need to use cmd for that?
And an interesting new development. Hopefully someone smarter than me understands this:
I've now tried 4 different sites that fully work! The thing is, they're all https sites, which all the other one i tried weren't. Just to let you know, the 4 confirmed funtional sites are:
gmail
google docs
dropbox
android market (in pc browser version, not on my phone)
So its GOT to have something to do with the https...
Any ideas?
Thanks
Michael

CM 7.0 does not require Wifi hotspot software. Check your wireless settings, you just need to turn it on.
Sent from my Legend using Tapatalk

edebont said:
CM 7.0 does not require Wifi hotspot software. Check your wireless settings, you just need to turn it on.
Sent from my Legend using Tapatalk
Click to expand...
Click to collapse
What exactly do you mean? Turn what on in my settings? My pc wasn't running any wifi hotspot software...

coltspackers said:
What exactly do you mean? Turn what on in my settings? My pc wasn't running any wifi hotspot software...
Click to expand...
Click to collapse
He meant you should use the built-in WiFi hot spot in CM7, but you said you already did so in the first post...
about your problem, can you browse http (not https) websites in your phone's browser?

amoskas said:
He meant you should use the built-in WiFi hot spot in CM7, but you said you already did so in the first post...
about your problem, can you browse http (not https) websites in your phone's browser?
Click to expand...
Click to collapse
Absolutely. I've not run into any problems viewing any webpage on my phone, http or https, both on 3g and wifi (except for flash not really working, but that's beside the point).

coltspackers said:
Absolutely. I've not run into any problems viewing any webpage on my phone, http or https, both on 3g and wifi (except for flash not really working, but that's beside the point).
Click to expand...
Click to collapse
Well, I have Windows XP and I don't have experience with Windows 7, but I remember that since Vista the network connections can be set as Home connection or Public (or something like that).
It's a wild guess but maybe the problem with browsing to HTTP websites has something to do with these network settings in Windows 7...
Try to compare the settings in the Home Wifi connection in your laptop vs the Mobile Wifie connection in your laptop, maybe some settings are different between the two.

amoskas said:
Well, I have Windows XP and I don't have experience with Windows 7, but I remember that since Vista the network connections can be set as Home connection or Public (or something like that).
It's a wild guess but maybe the problem with browsing to HTTP websites has something to do with these network settings in Windows 7...
Try to compare the settings in the Home Wifi connection in your laptop vs the Mobile Wifie connection in your laptop, maybe some settings are different between the two.
Click to expand...
Click to collapse
Thanks for the suggestion, but unfortunately that doesn't change anything. I definitely know what you're talking about, and everytine I connect to a new wifi network I always select home as the network type, so that my browsing isn't restricted. Hence I did the same here, and even tried the public option, but no effect.

win network troubleshooting
hey there!
did u try the troubleshooting option in windows? did it give u any errors?
did u try wired tethering via your usb-cable?

pik1 said:
hey there!
did u try the troubleshooting option in windows? did it give u any errors?
did u try wired tethering via your usb-cable?
Click to expand...
Click to collapse
Yep I tried usb tethering, same deal. Windows troubleshooting "couldn't identify the problem". It's gotta be something either on my carrier's side, my phone's side, or my laptops side that is restricting hotspot access to http sites.

Try to use another browser app.
I ever had this problem on chrome, so i use firefox and it's working now.
THX
Sent from my HTC Legend

BesFen said:
Try to use another browser app.
I ever had this problem on chrome, so i use firefox and it's working now.
THX
Sent from my HTC Legend
Click to expand...
Click to collapse
No good, same results.