When I used the music player it says audio file not supported, the video player doesn't play any video either. The two have been fine ever since I got this phone last year but it just started acting up recently.
So I restart my phone everytime when I want to play music. It works after the restart though but after a couple if hours it doesn't.
If it may help, I'm not rooted, never did.
Sent from my SGH-T959 using XDA App
I have the same problem. It just started over the last week. It also will not play any MP3's that are set as ring tones or notifications. I went looking through the apps I have installed but I dont see anything that I have installed in the last few weeks that could be causing this.
Any help would be much appreciated.
John
I contacted Samsung and they told me to do a hard reset! It didn't work.
Sent from my SGH-T959 using XDA App
What rom are you using?
Sent from my SGH-T959 using XDA App
Root your phone, reflash stock firmware and that will be unrooted again.
Related
For some reason my music and video players "skip". It's not really skipping, just kinda pausing for a millisecond, like there isn't enough memory to run it. I know there is, so why is it doing this?
Anyone else with this issue?
i have not noticed this. Are you using the stock players?
It does it weather I use the stock players or cubed or act 1. Doesn't matter which player, it still seems to happen anyway...
Sent from my SGH-T959 using XDA App
yup same thing happens to mine...im going to do a factory reset and then transfer my music album by album (as appose to dumping all albums at once) and if it continues I'm exchanging my Vibe for another at the t-mobile store.....but if anyone had any info plz let me know...is there a fix?...
I've noticed this on occasion as well but wasn't sure if they were just bad mp3s.
Yeah, if it's happening on 3 different apps, that is very odd.
Curious, on an app like neocore, what was your fps?
Anyone else experience this? this is kind of a bigy for me
Okay, I've determined that it's an app causing it. I uninstalled everything but 3 or 4 apps and the problem has ceased. I'll have to reinstall them one at a time to determine which was causing it, but when I do I'll let you know.
Sent from my SGH-T959 using XDA App
When you do, will you pm me? Would love to add it to the sticky to prevent others from having an issue.
Why the need for so many players?
I was just experimenting with Cubed, I like the stock player just fine, and act 1 plays more formats and has more options than the stock video player, been using that since my G1.
Anyway, I uninstalled everything but compass, txtpad lite and xda and the problem appears to have ceased. I've now reinstalled HTC ime mod but haven't tested the player yet.
Sent from my SGH-T959 using XDA App
The stock video player has played everything for me so far... pretty impressed.
Have you tried RockPlayer?
noticed the skip issue when i installed the music mod from the N1 CM5 build. made things really buggy and it 'skipped' a lot. not sure if it was related to the random freezes that required a battery pull, but that and lots of problems started after i installed music mod. once i factory reset they went away.
romanonly said:
For some reason my music and video players "skip". It's not really skipping, just kinda pausing for a millisecond, like there isn't enough memory to run it. I know there is, so why is it doing this?
Anyone else with this issue?
Click to expand...
Click to collapse
Are you listening to this using bluetooth stereo? If so, turn off your wifi.
I continue having this problem when listening to music through a the 3.5 mm cable (like using headphones or when i have a two way 3.5mm plug that i hook up to my car)...any one else having this problem?.. but it doesnt seem to have a problem when on speaker...couldnt run the most elaborate test but it didnt skip through the two songs that i tested
Well, it would seem that both of these apps cause this "skipping" problem:
Weather and toggle widgets
Turtle photoframe
Both are widgets, and every time I uninstall them the problem seems to go away. Maybe its just certain widgets or a problem with touchwiz causing this. I'll keep testing.
Sent from my SGH-T959 using XDA App
i also am experiencing this problem. it not only happens when playing music from the sd card or device, but even on pandora i notice it skipping in the same manner it does when playing mp3s.
Working with my friends DX, every so often his media just stops working. Tells him media is not supported when trying to play a song or video. Gallery doesn't updated and new pics don't save. Always requires a reboot. He's rooted, running OTA froyo but this was happening before he upgraded. Is this a known issue? Any thoughts?
Sent from my ADR6300 using Tapatalk
The minute I start using the music player, my phone starts to act weird and eventually requires a reboot. This has been the case ever since I upgraded to 2.2 (OTA).
I had the same issue... all of a sudden the phone would not play mp3's... including my mp3 ringtones and message alerts....
That was on 2.1 and 2.3.15 (leak)... I flashed to tranquility over 2.3.15 (leak) and no problems as of yet.
Hello everyone, hope this is in the right place. So I recently started using slimkat, and everything has been going fine except for this problem that im having. I downloaded spotify but I have had problems when using it, since it only plays the song when im on the android homescreen. when i open spotify it stops, or if i pull down the notifications bar, pretty much anything thats not the homescreen of android makes it stop playing music, only to resume when going back to the homescreen. I thought it was something to do with the rom not being compatible or something, but today when I was using it it was working fine, used different apps while listening to music, locked the phone and still played music just fine. but later I had the same problem. now, testing a bit I realized that this is only happening when I've ot headphone plugged in. when they are not plugged in I can go into any app and not have problems. but when I plug them in again, I can only hear music when in the homescreen (note, the one time that everything was working fine I was using headphones).
Has anyone had something similar happen? is this a known problem? is it spotify ot the rom? I am using slimkat build 3.
Thank you in advance for your responses.
leo1216 said:
Hello everyone, hope this is in the right place. So I recently started using slimkat, and everything has been going fine except for this problem that im having. I downloaded spotify but I have had problems when using it, since it only plays the song when im on the android homescreen. when i open spotify it stops, or if i pull down the notifications bar, pretty much anything thats not the homescreen of android makes it stop playing music, only to resume when going back to the homescreen. I thought it was something to do with the rom not being compatible or something, but today when I was using it it was working fine, used different apps while listening to music, locked the phone and still played music just fine. but later I had the same problem. now, testing a bit I realized that this is only happening when I've ot headphone plugged in. when they are not plugged in I can go into any app and not have problems. but when I plug them in again, I can only hear music when in the homescreen (note, the one time that everything was working fine I was using headphones).
Has anyone had something similar happen? is this a known problem? is it spotify ot the rom? I am using slimkat build 3.
Thank you in advance for your responses.
Click to expand...
Click to collapse
Came across thread with the same issue. Seems to be related to my Google now home screen. If I go back to trebuchet it fixes it
Hi!
Does anyone have problem with Google Play Music after the KitKat upgrade?
After the upgrade when i try to play a song, it gives me an error after a few minutes: "Music Playback error. Can't play the track you requested,"
I tried to remove the updates from Play Music, clear data from Play Music and Media Storage, nothing helped.
It happens on wifi and mobile connection too, and with the songs that i made to offline.
I haven't found a soultion on the forum.
Does anyone have an idea?
Thanks!
Sorry for my English.
That might be a result of Google releasing Google Music in your country. Have you registered your account through a proxy before?
If so, you probably have playlists with tracks that is not available in your region that your account now is associated with. Try search for the songs again and see if you can play it from there.
Geggan said:
That might be a result of Google releasing Google Music in your country. Have you registered your account through a proxy before?
If so, you probably have playlists with tracks that is not available in your region that your account now is associated with. Try search for the songs again and see if you can play it from there.
Click to expand...
Click to collapse
Thanks for the tip. Play Music All Access released a half year ago, and before I didn't used a proxy to use the service. On 4.2.2 it worked well. Only on KitKat is this problem. I'll try to fix the update errors from the PC Suite, and a hard reset. I'll reply about it's success.
mastagw89 said:
Hi!
Does anyone have problem with Google Play Music after the KitKat upgrade?
After the upgrade when i try to play a song, it gives me an error after a few minutes: "Music Playback error. Can't play the track you requested,"
I tried to remove the updates from Play Music, clear data from Play Music and Media Storage, nothing helped.
It happens on wifi and mobile connection too, and with the songs that i made to offline.
I haven't found a soultion on the forum.
Does anyone have an idea?
Thanks!
Sorry for my English.
Click to expand...
Click to collapse
I had the same problem on 4.2, in my case clearing data uninstalling installing helped though... or it got fixed few days later... or I found a solution which I forgot.
I do realize that this won't help you much, just wanted to point out that it had nothing to do with the android version.
Also that the proxy stuff someone said is needed only to set it up... after that there is no need for any proxies. So I would say has nothing to do with it.
Also I am in a country that got play music just now and I had it since all access began... so again I think even that would not be a case.
I am a bit angry because in my country the all access is cheaper as in the US and I am not sure I can switch to the action price and if I will have the same songs as in US market...
Sent from my LG-D802 using Tapatalk
I have this problem and I haven't found a solution. It's really annoying. It seems completely random. Sometimes every song I play will give me the error.
Sent from my LG-D800 using Tapatalk
PAGOT said:
I had the same problem on 4.2, in my case clearing data uninstalling installing helped though... or it got fixed few days later... or I found a solution which I forgot.
I do realize that this won't help you much, just wanted to point out that it had nothing to do with the android version.
Also that the proxy stuff someone said is needed only to set it up... after that there is no need for any proxies. So I would say has nothing to do with it.
Also I am in a country that got play music just now and I had it since all access began... so again I think even that would not be a case.
I am a bit angry because in my country the all access is cheaper as in the US and I am not sure I can switch to the action price and if I will have the same songs as in US market...
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Thanks for the information, i think it's not about the Android version too. I think LG made some changes, because on my Nexus 7 on stock 4.4.2 it works fine. I found some forums about this problem, but on the Optimus G model, and without a solution. So I think the problem is on LG's side. I wrote a mail to them about the problems after the update, and they replied they are working on to fix them. I hope they will fix this too.
Running out of things to try
I have had the exact same issue since updating to 4.4.2 on my LG G2. I had to reset the Google framework app to finally get the update after weeks of trying. So initially thought the error was due to that. So I factory reset my device & still get the errors.
I have tried clearing cache, data, uninstalling all updates to play music. Still the same problems.
Updated the play app & still no resolution.
When I'm on mobile data I get the error on every song I play. On Wi-Fi I can go 5 to 10 songs before the same error pops up.
I have contacted T-Mobile & they confirmed that a lot of users have reported this after the 4.4.2 update me not just with the G2 but also with the galaxy S4 & note 3 after updating to 4.4.2 as well. I told them all the trouble shooting I've done & they told me to contact Google to find a solution.
Google play music support was unaware of this issue & after running me through the same steps told me to contact LG
LG once again was unaware of the issue & tired running me thorough the same steps again. Their conclusion was that my phone/the app was having trouble communicating with the Google servers. & directed me back to Google or T-Mobile.
So it's really frustrating since 4.4.2 has fixed a lot of my other issues (GPS, Bluetooth meta data, etc) but has given me a different & so far solution-less problem. :banghead:
My wife's G2 is doing this as well.
I did dig up a thread from Android Central from last year where some people suspected some process needed for their Chromecast was somehow interfering.
Just curious, how many of you with this issue also have a Chromecast?
KYT said:
My wife's G2 is doing this as well.
I did dig up a thread from Android Central from last year where some people suspected some process needed for their Chromecast was somehow interfering.
Just curious, how many of you with this issue also have a Chromecast?
Click to expand...
Click to collapse
I have a couple of Chromecasts. Before the 4.4.2 update my G2 would not cast a full song or two onto the Chromecast. But after the update it's the other way around. It will cast fine with no errors but won't play a full song on my phone.
Did you know what about the Chromecast was causing this issue? Was it the Chromecast app?
---------- Post added at 02:27 PM ---------- Previous post was at 02:08 PM ----------
I tested out a couple of scenarios for at least playing songs that were cached on the device.
Had the same problems with data turned on & off. & even in airplane mode.
The only time it played without the playback error was when I took the SIM card out. It's a bit strange I know, but I'm going to see if maybe getting a different SIM card form T-Mobile does anything to this issue.
---------- Post added at 02:51 PM ---------- Previous post was at 02:27 PM ----------
Here's the acknowledgement from Google on the issue!
Hello I understand you are getting a Music Playback Error on your LG G2 after updating to the Kit Kat software. I want you to know we have a team of specialists working very hard to resolve this issue. At this time their is a compatibility issue with the newest version of Kit Kat that was rolled out by the carrier to the LG G2.
We are working very hard to resolve this and I apologize for any inconvenience this may have caused. I'd recommend using a different device for now but I totally understand if you wish to cancel the service. If you'd like I can cancel this subscription and refund you for your troubles. Please let me know what you decide, I'll be in touch with you as soon as I receive a response from our engineers.
If you have any other questions or concerns feel free to reply directly to this email for additional assistance or contacts us at our Google Support site for further information.
RedTiki said:
I have a couple of Chromecasts. Before the 4.4.2 update my G2 would not cast a full song or two onto the Chromecast. But after the update it's the other way around. It will cast fine with no errors but won't play a full song on my phone.
Did you know what about the Chromecast was causing this issue? Was it the Chromecast app?
Click to expand...
Click to collapse
No, I had just find a whole bunch of other threads for different phones from last year where people started having issues with google music who used Chromecast. It occurred to me that we have a Chromecast, and my wife uses it. I haven't used once, we both have T-mobile, but I have a Nexus 5. So I was just wondering if everyone else with a G2 and the same problem also had a Chromecast.
Maybe there's some service the Chromecast uses that foobars something Music uses. Someone else had mentioned that when Music errors like this, they restart their phone and if works properly. Maybe that Chromecast service doesn't start on boot, and so it doesn't cause an issue until after it is used.
*shrugs* just a theory.
KYT said:
My wife's G2 is doing this as well.
I did dig up a thread from Android Central from last year where some people suspected some process needed for their Chromecast was somehow interfering.
Just curious, how many of you with this issue also have a Chromecast?
Click to expand...
Click to collapse
I don't have a Chromecast. I wrote to Google, and replied they consulted my case to a higher tier. I hope they can fix it in the Play Music app. I'm waiting for newer informations.
I also have the same problem andere its gettin worse everyvday. I tried it with an older version of play music but with no luck.
I hope they come with a fix soon because its getting really frustrating.
Sent from my LG-D802 using XDA Premium 4 mobile app
Same problem here. On my old SGS2 all was fine. With my new LG G2 I have this issue too. Sometimes all fine, then it stucks every minute/second.
Android 4.4.2
really annoying bug
Same error here on T mobile LG G2 running KitKat. Sometimes Google Music just works but then it wont play a thing for a while. Especially frustrates me when I am driving or when at the gym.
jcrabapple said:
I have this problem and I haven't found a solution. It's really annoying. It seems completely random. Sometimes every song I play will give me the error.
Sent from my LG-D800 using Tapatalk
Click to expand...
Click to collapse
im having the same issue.. if i am on mobile data or wifi. if i turn them off i will get the err less, like 2 or 2 songs. this is my primary source of music!! please help
Finally managed to get a Logcat with all the details of the crash. Lots of information in this... The process "Nexstreaming" goes haywire when the crashes happen. Lots of A2DP references as well. Hopefully somebody can make heads or tails of all of this.
I had one song playing on loop during this Logcat. This particular song crashes more often than any other in Google Play (for me anyway) . I'm wondering if the audio subsystem is getting flooded with too much bandwidth for the BT codec to parse?
https://app.box.com/s/4ll2w5dwvz4429tmqu2m
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Such an annoying issue.
Even with pinned music it won't always play
Funny thing I'm noticing is that - especially with pinned music - if a song crashes the player, it's highly likely that it'll crash the player again at the same point in the song. I have several songs that I can predict the exact places where the song will quit. It's not consistent from play to play though.
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Hey so I decided to come here and take a look, what exactly is the problem you guys are having with Google play music app, is it only while streaming with Bluetooth or on both WiFi and Bluetooth, are songs bought from the play store or from you computer? Any details will be appreciated
Sent from my LG-D800 running stock kk, rooted with philz using XDA app
XxZombiePikachu said:
Hey so I decided to come here and take a look, what exactly is the problem you guys are having with Google play music app, is it only while streaming with Bluetooth or on both WiFi and Bluetooth, are songs bought from the play store or from you computer? Any details will be appreciated
Sent from my LG-D800 running stock kk, rooted with philz using XDA app
Click to expand...
Click to collapse
On G2 where every MB is precious(16GB) no way I gonna put on it music. For me it's the streams. I am feeling lucky radio to be precise. And problems I get sometimes as the good ppl have described. (Finally joined the KK ranks with all its faults... woohoo)
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Hey guys i just wanted to share a problem i have with nougat.
I had it when i was using it stock then i rooted i flashed a custom kernel i did a factory reset but it still remains.
My friend also has the same problem abd he is completely stock.
Now to get to the point after using my phone for a few hours sometimes even lesz all notification sounds alarms ringtones etc. just stop and when i open youtube i cant play any video.Same goes for videos from browser.
Even spotify doesnt play the songs
Have any of you experienxed this and if you have do you have a solution for it?
Thanks for any advice.
Have a nice day!
Did you ever figure it out? My phone just upgraded to Nougat a few days ago and I'm experiencing the same thing. The only way I can fix it temporarily is to reboot my phone.
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