Related
hey guys, i have a gt-i9000m and ive been flashing it with odin with no problems. most recently i went back to bell's stock rom, jh2 i think its called? i decided to try and update with kies to jk4 with the kies registry mod. it downloaded the update and everything fine, and said to wait for the phone to reboot.....i waited and waited and it never turned back on. now it is competely dead, cant get into recovery or download mode, doesnt do a single thing. any help?
also, i tried taking the phone to bell to get repaired, but since i bought it second hand and dont have the P.O.P, they wont do anything to help me. bastards!
Can you connect to usb on your pc see if ADB detects your phone? Try Odin as well.
Sent from my GT-I9000M using XDA App
no it doesnt show up, doesnt turn on at all....
Check this out:
http://techie-blog.blogspot.com/2010/11/how-i-unbricked-my-samsung-galaxy-s.html
will this jig method work on a phone that doesnt even power up at all?
The jig method is a perfect method. Resistance value should be very close to 301k. Dont press any button and dont touch the resistors while inserting.
You should have Galaxy S usb drivers installed.
If you have already installed Kies then follow the nest step.
Jig will take you into Download mode. After that use ODIN3 version 1.7
to flash stock firmware.
Good Luck.
hmm ok ill try this out! ive got a box of resistors, now i just have to figure out how to make 301k....
im a little skeptical that this is gonna be able to revive my phone. i used to have the 3 button ability, now it doesnt even turn on...
coconutboy84 said:
hmm ok ill try this out! ive got a box of resistors, now i just have to figure out how to make 301k....
im a little skeptical that this is gonna be able to revive my phone. i used to have the 3 button ability, now it doesnt even turn on...
Click to expand...
Click to collapse
http://www.multiupload.com/5XOM7JGLIR
This is a 3 button fix released by Bell Canada.
But obviously you have to use the JIG first of all.
Then use ODIN3 version 1.7
1. Select the above mentioned file as a PDA file.
2 . Select the PHONE BOOTLOADER UPDATE option in odin.
3. Remember do not select Re-Partition option.
Press Start. It will fix your 3 button Download mode and Recovery mode option.
Good Luck.
the jig didnt do anything....
Had the same problem. Bought mine on Craigslist, no receipt. Try a 3rd party repair shop if all else fails. It's honestly less than your monthly bill from your service provider. And if you factor in your time trying to find the cure, way less. Mine cost $72 to replace the M/B, and others have said about a hundred for theirs. It's up to you, but it's another option.
Is your Battery ok ? Because you are saying that your phone does not even turn on when you press power button.
If it is not a battery problem and the phone shows absolutely no sign.
Then it can be a hardware problem.
Because mobile should show some sign for example Mobile and Computer picture, the light on the back key.
However,can you show me the picture of your JIG.
I have tested this JIG on almost 10 mobiles. 100% working. But they were turning on by pressing power button.
Actually when you connect the 4rth and 5th pin of your micro USB with some
specific value of resistance , triggers some function and 301k triggers DOWNLOAD MODE.
The BELL version of Galaxy S has some issue with the INTERNAL SD. I have seen many cases of SD failure on this forum.
And their after sale service is also very bad. People are spending a big amount on this specific model and see what they are getting.
I have an epic 4g. The last week I screwed up baked snack and fixed it yesterday. Today I did five or six odin flashes to help fix a problem when rooting with epic aio or one click root clockwork refused to install and i was stuck with stock recovery. After a failed odin flash to dk28 my phone now doesnt turn. Its almost as if there is no power to it. Download mode and recovery mode included. Any suggestions?
MY suggestion
irule9000 said:
I have an epic 4g. The last week I screwed up baked snack and fixed it yesterday. Today I did five or six odin flashes to help fix a problem when rooting with epic aio or one click root clockwork refused to install and i was stuck with stock recovery. After a failed odin flash to dk28 my phone now doesnt turn. Its almost as if there is no power to it. Download mode and recovery mode included. Any suggestions?
Click to expand...
Click to collapse
Try pulling the battery and holding down the power button, then plugging in the phone without the battery and then placing the battery back in and then when trying to power on the phone for the first time HOLD 1 KEY!
this has worked for me numerous times.... hope it does for [email protected]!
Its really hard to totally brick an epic. Pull the battery and put it back in. It wont turn on but you can get download and try again. This happens all the time with odin
Sent from my Evo killer
fck me
tried both and cant get into download mode
I think that's a genuine brick..
Sent from my SPH-D700 using XDA App
if i plead mechanical failure(i woke up and it was like that) can i get it replace for free?
If you have tep, I think you can do that at a sprint store
I'm not good with insurance policies lol
Sent from my SPH-D700 using XDA App
Take the battery out, hold down the power and 1 buttons, insert battery while holding those buttons.
Sent from my Emotionlessly Bonsai'd Epic 4g.
I thought that I had total brick when I used Odin.I couldnt get in download mode and when pluged in led light dint even come on!
I was bout to take it back but decided to give it another try so the next day I took out battery and held all buttons for few secconds(to disharge),put battery back in and tried to put it in download mode again(without being pluged in to pc) and boom it worked.
My advice is plug it in and let it charge even if led light doesnt come on for abou an hour,unplug,take out the battery,push and hold every button for like 10 second,and let the phone sit without battery in it for 10 minutes,then put the battery back in and try to put the phone in download mode(without plugin it in pc or charger) dont even turn it on just put the phone in download mode,it worked for me.
I thought it was total brick cuz even led light dint come on but it wasnt maybe even,try to leave the phone off overnight like I did.Gotta say that Epic is hard motherlover to brick,lol.Oh,i had my Sdcard tooken out when I did this.
Thanks foe the suggestion. I did jus t that and voila download. From my expieriences u must be a major screwup to completely brick an epic4g
So yesterday my Kies said there was a new firmware for my SGS, and after backing up my data with kies, i started updating it. The update got stuck at 71% for 2 hours, so i decided to disconnect the cable and recover the phone afterwards. But i cant get to connection mode or download mode, I've read lots of threads in this forum, tried many combinations, tried to release power when the icon disappears, but nothing... The image with the phone, triangle and computer appears all the time, and i haven't seen anything other than this.
Also, my computer doesn't recognize the phone when connected since i tried to update the firmware.. I have also tried with Odin, but i got the same result.
So, anyone can help me? I won this phone in a christmas contest, and they haven't delivery the warranty yet, so im kinda stuck.
thanks for your time reading this.
You could try this:
http://forum.xda-developers.com/showthread.php?t=819551
Read the sticky topic about JIG/JTAG.
GL.
Hum, i was trying to avoid that method, but i guess i will give it a try later. First i will try to get my warranty.
Ricardo_1991 said:
So yesterday my Kies said there was a new firmware for my SGS, and after backing up my data with kies, i started updating it. The update got stuck at 71% for 2 hours, so i decided to disconnect the cable and recover the phone afterwards. But i cant get to connection mode or download mode, I've read lots of threads in this forum, tried many combinations, tried to release power when the icon disappears, but nothing... The image with the phone, triangle and computer appears all the time, and i haven't seen anything other than this.
Also, my computer doesn't recognize the phone when connected since i tried to update the firmware.. I have also tried with Odin, but i got the same result.
So, anyone can help me? I wont this phone in a christmas contest, and they haven't delivery the warranty yet, so im kinda stuck.
thanks for your time reading this.
Click to expand...
Click to collapse
The same thing happened to me a month or so ago, I managed to get it in to download mode by removing the battery, putting it back in and being very quick with my fingers to get it in to download then flashed with odin.
You backed up your data did you back up your original rom by any chance ??
jje
Remove your battery for 10 min. then try again if u hadn't solved 3 button combination before
JJEgan said:
You backed up your data did you back up your original rom by any chance ??
jje
Click to expand...
Click to collapse
I don't think so.. :/
As Samsung broke the phone i would take it to a Samsung service centre before getting involved in warranty breaking flashing .
jje
JJEgan said:
As Samsung broke the phone i would take it to a Samsung service centre before getting involved in warranty breaking flashing .
jje
Click to expand...
Click to collapse
very good point.
If you want to fix it yourself the mentioned battery pull will probably work.
(pull the battery out, wait a few seconds, put it back in, voldown-home-power and you should be in download)
I had a similar problem some time ago (Phone ! PC screen)... I disconnected the battery for half a day came home from uni and put the battery into the phone, while holding ALL (hard) buttons at the same time... then, download mode actually went through
theduckking said:
very good point.
If you want to fix it yourself the mentioned battery pull will probably work.
(pull the battery out, wait a few seconds, put it back in, voldown-home-power and you should be in download)
Click to expand...
Click to collapse
That doesn't work.. the same screen appears all the time
Happened to me once too, just keep holding onto the buttons, it will eventually go to download mode.
Sent from my GT-I9000 using XDA App
Ok guys, thanks for the support. I will keep trying, and if it fails, i will get my warranty and go to samsung.
Get ur phone into a black screen no icon so basically completely off then hold the download mode 3 button combo u phone should then turn on in download mode
To sumerise
Use the download combo to turn on ur phone basically its how I got my butt saved when I first got this icon thing
I only had the phone a week so I was very happy to save it
Sent from my GT-I9000 using Tapatalk
rudeboy150 said:
Get ur phone into a black screen no icon so basically completely off then hold the download mode 3 button combo u phone should then turn on in download mode
To sumerise
Use the download combo to turn on ur phone basically its how I got my butt saved when I first got this icon thing
I only had the phone a week so I was very happy to save it
Sent from my GT-I9000 using Tapatalk
Click to expand...
Click to collapse
I did that so many times already, but the result is always the same for me...
azleep said:
Happened to me once too, just keep holding onto the buttons, it will eventually go to download mode.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
I pressed the buttons for 5 minutes, but nothing, the "phone ! computer" icon disappears for 1 second, and appears again, over and over again
@Ricardo_1991
If you remove the battery for some time(10 min.) and you still can't access download-mode then Sbl on your device has been corrupted while kies did flash the ROM, take it to a samsung service center and get it fixed.
You probably have done this but ensure your usb cable is REMOVED until you get the download mode working.
Personally I'd use the jig. As soon as you have that jig built you can have your phopne working again (and updated) in less than 30mins. Who knows how long it will take the service centre to fix it.
DrFredPhD said:
Personally I'd use the jig. As soon as you have that jig built you can have your phopne working again (and updated) in less than 30mins. Who knows how long it will take the service centre to fix it.
Click to expand...
Click to collapse
I agree, but im from Portugal, and i dont have any nearby store where i can buy all the materials. What i can do is order the micro sim thing from amazon.co.uk, and the 301K resistor from somewhere else..
ps: the sellers of resistors in amazon wont send them to portugal, only the micro sim plug
Hello everyone,
I have an S3 neo, it's 6 months old. About 2 months ago i started checking in this forums, and then i flashed cm12, and started adding custom roms to my phone. Everything was well, phone was working fine, and so on.
One morning i woke up and my phone went off, and when i turn it on, it's black screen. I restarted few times, took out memory card, and poof it worked. Was all good.
I left it like that and next morning it happened again. And since then i tried all the ways, like take out battery, hold power button 1 min then try to turn it on after few minutes, and so on. Nothing worked. Pulling out memmory card or sim card didn't work either. It's like this for almost 2 weeks i can't use the phone.
I cant get in download mode or custom recovery i i don't know why it won't react on that. It turns on each time like normally, led notifiaction works, the lights on home and back button works, only screen is black. I can unlock it, and such things but cant see anything.
I even succesfully did a factory reset over play store from pc, but that didn't help either..
Biggest problem is that its under warranty but since custom rom i can't take it to service unless i have money to pay... which i dont
I have NEVER DROPPED it, it was never in water, and so on. Doesn't have a scratch at all.
It even has sound, and everything. Just freaking black screen ....
So what i am asking is if anyone here knows how to remove custom rom and custom recovery over pc,is it possible, without the screen? Any way to do it so i can get warranty back ? All i need is a freaking stock rom and stock recovery and a binary reset i guess. Just freaking would need screen to work for 5 mins eh....
If anyone has any ideas please post them, thanks..
Crazeh said:
Hello everyone,
I have an S3 neo, it's 6 months old. About 2 months ago i started checking in this forums, and then i flashed cm12, and started adding custom roms to my phone. Everything was well, phone was working fine, and so on.
One morning i woke up and my phone went off, and when i turn it on, it's black screen. I restarted few times, took out memory card, and poof it worked. Was all good.
I left it like that and next morning it happened again. And since then i tried all the ways, like take out battery, hold power button 1 min then try to turn it on after few minutes, and so on. Nothing worked. Pulling out memmory card or sim card didn't work either. It's like this for almost 2 weeks i can't use the phone.
I cant get in download mode or custom recovery i i don't know why it won't react on that. It turns on each time like normally, led notifiaction works, the lights on home and back button works, only screen is black. I can unlock it, and such things but cant see anything.
I even succesfully did a factory reset over play store from pc, but that didn't help either..
Biggest problem is that its under warranty but since custom rom i can't take it to service unless i have money to pay... which i dont
I have NEVER DROPPED it, it was never in water, and so on. Doesn't have a scratch at all.
It even has sound, and everything. Just freaking black screen ....
So what i am asking is if anyone here knows how to remove custom rom and custom recovery over pc,is it possible, without the screen? Any way to do it so i can get warranty back ? All i need is a freaking stock rom and stock recovery and a binary reset i guess. Just freaking would need screen to work for 5 mins eh....
If anyone has any ideas please post them, thanks..
Click to expand...
Click to collapse
I think you can boot to download mode or revovery. The LED notifi and backlight buttons won't turn on if you boot to download mode or recovery.
Just try to boot to...
1. download mode. Just press and hold for 2-3 seconds power + home + volume down
2. then wait 3 seconds. After that press volume up.
3. Connect your phone to pc, open odin and check if a device is connected.
4. If a device was found by odin - flash a ROM (stock or something else) and hope that this will fix the black screen problem.
Good luck!!
Hi, thanks for ur reply but... My phone turns on when i click home + volume down + power button. I hear sound, blue led notification and so on.......
But when turned on, when i connect to usb odin recognizes it, says connected, and when i try to install the rom i it takes really long and on the end i get fail..*attached the screenshot of fail) I guess because its not in download mode. Any other suggestions how i could get in download mode more?
More suggestions please?thanks
Anyone has any ideas ?
So what all i tried is
Remove battery, hold power button for 1-2 mins, let phone for few mins and turn it on. didn't work
I tried with adb,but usb debugging not on so cmd cant find my device
Only thing left i guess if someone has idea how to get in download mode in some other way or some program that doesnt reguire download mode but can flash rom and etc.
@Crazeh
Take it back to the nearest service center and act the dumb ("I don't know what is wrong with it")
I have done that many times
They are prob gonna call me and tell me to pay for fix
No one has any idea what else should i try ?
try link2sd app form play store. it has the option to boot to download mode. I think titanium backup has the feature also.
My screen is black so i can't do anything on it.....
try to disable ambient screen. report if problem persist
How should i disable ambient screen ? While i can't see anything on phone cause of black screen ?thanks for reply Rox
Anyone?
Crazeh said:
Anyone?
Click to expand...
Click to collapse
ok so i think your problem isn't due to any rom but hardware problem
power off your phone remove the back , look on the left you see a little trap , open it , now you see connector it is the one of the screen try to see if you can disconnect and reconnect it
power on your phone and see if it work :fingers-crossed:
Where is that little trap?
btw if i do this will i loose my warranty completely ?
Crazeh said:
Hi, thanks for ur reply but... My phone turns on when i click home + volume down + power button. I hear sound, blue led notification and so on.......
But when turned on, when i connect to usb odin recognizes it, says connected, and when i try to install the rom i it takes really long and on the end i get fail..*attached the screenshot of fail) I guess because its not in download mode. Any other suggestions how i could get in download mode more?
More suggestions please?thanks
Click to expand...
Click to collapse
If Odin recognizes it, it means it's in Download mode. The device has different interaction with the host over USB when it's not in Download mode.
I don't see the screenshot of the failure. It may be that something got broken in your hardware, so the flashing fails. There's a known issue with the S3 called "Sudden death syndrome", I don't know if it applies also to the S3 Neo, where some of the memory of the ROM fails suddenly. If that is the case (I'm not saying it is, but it might be), there's no fix other than replacing the hardware.
Odin doesnt go over setup connection. cant post screenshot bc im new to the site. btw im sure the phone is on but recognized in odin...
Hello XDA comunity
I need you help. Something strange has happened to my device. Today I noticed that my S7E was freezing with garbeled pixels on the screen and reebooting by itself. I tried to go to the recovery and do a factory reset and the thing is, the device froze in it too! So I actually managed to boot into it and backup everything. After that, I did a factory reset and everything seemed fine. So I went into recovery to test out if the phone would repeat the same freeze, and after I entered, the phone turned off and didnt turn on again. So now It wont even give out any sign of life, not even with the charger. I tried the power + volume down but it wont turn on. So now I am stuck with a dead device :/
Can someone help me?
Regards
---------------SOLVED--------------
Going to Leave this here in case someone gets it too.
If for some reason your SGS7E is freezing with artifacts on its screen and then reebooting, you have a corrupted firmware. If for some reason, it shuts off and dosent turn off, or it wont respond to the power + volume down combo, check if it feels warm to the touch (not warm like 40º ou 30º more like, warm for your surroundings) if it does, that means that somehow it got stuck and wont power off. Just wait for it to drain completly and try again.
Go to SAMSUNG STORE / SERVICES REPAIRS ; ))
re: dead phone
Shadeftw said:
Hello XDA comunity
I need you help. Something strange has happened to my device. Today I noticed that my S7E was freezing with garbeled pixels on the screen and reebooting by itself. I tried to go to the recovery and do a factory reset and the thing is, the device froze in it too! So I actually managed to boot into it and backup everything. After that, I did a factory reset and everything seemed fine. So I went into recovery to test out if the phone would repeat the same freeze, and after I entered, the phone turned off and didnt turn on again. So now It wont even give out any sign of life, not even with the charger. I tried the power + volume down but it wont turn on. So now I am stuck with a dead device :/
Can someone help me?
Regards
Click to expand...
Click to collapse
Have you tried leave the phone on it's original charger
for at least an hour or more and then see if you can
get into either download mode or recovery?
I have seen many phones which have very similar
problems like your phone has and charging for at
least an hour on it's original battery charger will
usually allow booting into either recovery mode
and or into download mode.
If your phone can be booted into recovery or download
mode after charging and still has problems then simply
download the official samsung S7 Edge Nougat 7 or
Marshmallow 6.02 firmware and flash it with Odin3,
doing that will get your phone working properly just like
when you first purchased it.
Good luck,
Have a great day!
Shadeftw said:
Hello XDA comunity
I need you help. Something strange has happened to my device. Today I noticed that my S7E was freezing with garbeled pixels on the screen and reebooting by itself. I tried to go to the recovery and do a factory reset and the thing is, the device froze in it too! So I actually managed to boot into it and backup everything. After that, I did a factory reset and everything seemed fine. So I went into recovery to test out if the phone would repeat the same freeze, and after I entered, the phone turned off and didnt turn on again. So now It wont even give out any sign of life, not even with the charger. I tried the power + volume down but it wont turn on. So now I am stuck with a dead device :/
Can someone help me?
Regards
Click to expand...
Click to collapse
Misterjunky said:
Have you tried leave the phone on it's original charger
for at least an hour or more and then see if you can
get into either download mode or recovery?
I have seen many phones which have very similar
problems like your phone has and charging for at
least an hour on it's original battery charger will
usually allow booting into either recovery mode
and or into download mode.
If your phone can be booted into recovery or download
mode after charging and still has problems then simply
download the official samsung S7 Edge Nougat 7 or
Marshmallow 6.02 firmware and flash it with Odin3,
doing that will get your phone working properly just like
when you first purchased it.
Good luck,
Have a great day!
Click to expand...
Click to collapse
Hello, thanks for taking your time to help me. I'm on another account right now so dont be suprised about it since I forgot my password ahah.
Well, I'm testing the one hour charge and will reportback asap. The thing is, the device dosent turn on no matter what I do. I have a kill-a-watt so I can mesure its voltage and its showing 1.2 volts so I guess its doing something. I will report back asap.
UPDATE: Still not turning on :/
Kshade said:
UPDATE: Still not turning on :/
Click to expand...
Click to collapse
As one mentioned above: in that case: no boot, no Recovery, you have only one option, and the procedure is:
1. Pack your phone carefully, preventing it from further damage;
2. Using your laptop/tablet, PC, go online;
3. Open search engine, in search field place your town and "Samsung repair centre" then push enter
4. Remember the address and deliver your phone there. It may be handy to give them a call first
Sadly, this is only one option you have now.
Another Update
So after geting frustrated and wanting to trow the smartphone to a wall, to my surprise, I felt that the device was warm to the touch and decided to put it on its box while I went to sleep. I've just woken up and decided to try it, and it went stright up to the download mode. A few secounds later it turned itself off again, but I decided to insist and I managed to do it again while I connected it to the computer. I managed then to flash an original nougat firmware to it. After that I could finally turn the device on. So I'm just charging it right now so I can turn it on again and see if it can boot. I suspect that in some way, my firmware got corrupted.
TLDR: If your device feels a bit warm, just let it drain the rest of the battery and resist the urge to do the damn power reset and try again.
UPTADE 2: YAY It worked! Its Working!
keep using it and see if doesn't give same simptome after some hours, there are people that reported some strange issues lile yours on this model, and if don't have warranty is bad
matthew2man said:
keep using it and see if doesn't give same simptome after some hours, there are people that reported some strange issues lile yours on this model, and if don't have warranty is bad
Click to expand...
Click to collapse
Will experiment it. For now it seems to be stable. So, can you tell me what kind of strange issues it is?
Thx everybody for all the help
Shadeftw said:
Will experiment it. For now it seems to be stable. So, can you tell me what kind of strange issues it is?
Thx everybody for all the help
Click to expand...
Click to collapse
Phone freezing, rebooting, black screen, not powering on till next day, it might be an issue on motherboard for some series
matthew2man said:
Phone freezing, rebooting, black screen, not powering on till next day, it might be an issue on motherboard for some series
Click to expand...
Click to collapse
The thing is, it has only started doing this yesterday. Up until now it was fine. But thanks for the warning, I will be carefull with it, and, if it keeps doing this I will take it to samsung.
Dead Phone and no life at all
Im suffering the same damn problem with my 4 month old S7 edge.
Im in the UK but i bought the phone brand new boxed from Dubai, it is the international sm-g935f.
Box was sealed and brand new and bought from a major official retailer, i actually bought 2, one for me and one for wife, her one has been perfectly fine.
Long story short, last few months starting getting the screen freeze with blurred pixels, screen would stay frozen exactly as it was and then eventually phone would black screen and tried to reboot...
blue notification light would constantly stay on and it would NOT turn on and just loop with the s7 edge powered by Android logo unless i did vol+power down a few times, it would then turn on and proceeed to the flashing samsung logo before it would load up...
problem got worse by worse day by day,
i did everything from full wipe and factory restore etc safe mode etc, but it kept doing this and got worst over last few days...
now i could never get it start unless i actually tired the hard reboot power + vol down about 5 or 6 times and failing that i would try recovery mode then hard reboot again,
once turned on would be slow and laggy and glitchy at first then slowly get back up to speed and work again, only to die at some point or other when i would go to use it, unused it would stay on all day and recieve calls etc.
but last night i think i got the black screen of death... black screen with blue notification light soild blue and permanently on, no matter what i tried i could not shake the blue light, i got the s7 edge logo a few times before finally absolutely nothing,
light stayed on for about 5 to 6 hours i thought just to let the battery die.
this morning its all dead, no light no power no nothing. no matter what i try and any combination of keys i cant get it to even flinch, put charger cable on and nothing, no lights, no power or boot combination works
Have spoke to samsung here in UK, they say its under warranty but they wont touch it with a barge pole as Samsung EU Europe warranty only covers handsets bought in the UK or europe and this is a an international middle east handset according to serial and imei number and that for me to make a claim it needs to go back to retailer in Dubai and make claim with Samsung warranty there..
I was hoping it was just a software issue and thus have put up with it for so long as i have no way of sending it back to Dubai,
Does anyone know how i can just get it back up to life again, just to get my messages, some photos and media from it and possibly delete my google account on it as all whatsapp and insta and snapchat etc wud still be running on it if somehow i could get it to Dubai, as i had not password or pin protected it at all, its all open, so if someone did power it up, they wud have easy access to full contents
any help or any guidance would be so much appreciated, as im just sitting with a £450 brick at the moment and its very disheartening that usually an expert with samsungs just cant get this to work.
Im appalled at Samsungs attitude here in the UK, that the latest S7 edge flagship model is dying like this and many others round the world too, so its a common problem and they wont help at all, i mean u would think they would cover the warranty internationally as people travel all over world with thier phones and its the exact same handset they are selling at their official Samsung stores in the all the Dubai malls, in Duty free airport etc, its absolutely appalling, having been a samsung pro person from the first galaxy s phones, and owning and spending a large chunk of my money over last 10 years on samsung products in my household and family and friends and endorsing them wherever i go, its the first time i feel ever so let down by them.
hi guys.....
did anyone have a read of my post?
any help or ideas guys?
update....left it plugged in to see if it would charge....but still nothing, no warm up feel or doesn't even look like its taking any charge.
so how long should it leave it unplugged to see if maybe it needs completely draining?
still cant get it to power using any key combination at all
Shadeftw said:
Hello XDA comunity
I need you help. Something strange has happened to my device. Today I noticed that my S7E was freezing with garbeled pixels on the screen and reebooting by itself. I tried to go to the recovery and do a factory reset and the thing is, the device froze in it too! So I actually managed to boot into it and backup everything. After that, I did a factory reset and everything seemed fine. So I went into recovery to test out if the phone would repeat the same freeze, and after I entered, the phone turned off and didnt turn on again. So now It wont even give out any sign of life, not even with the charger. I tried the power + volume down but it wont turn on. So now I am stuck with a dead device :/
Can someone help me?
Regards
---------------SOLVED--------------
Going to Leave this here in case someone gets it too.
If for some reason your SGS7E is freezing with artifacts on its screen and then reebooting, you have a corrupted firmware. If for some reason, it shuts off and dosent turn off, or it wont respond to the power + volume down combo, check if it feels warm to the touch (not warm like 40º ou 30º more like, warm for your surroundings) if it does, that means that somehow it got stuck and wont power off. Just wait for it to drain completly and try again.
Click to expand...
Click to collapse
this problem happened after debrand or flash with odin?
how you solved? You have flash again with odin?or what?
mago988 said:
this problem happened after debrand or flash with odin?
how you solved? You have flash again with odin?or what?
Click to expand...
Click to collapse
I flashed with oddin. Fun fact, my phone is from Dubai too.
---------- Post added at 02:59 PM ---------- Previous post was at 02:52 PM ----------
icecoolpsyco said:
hi guys.....
did anyone have a read of my post?
any help or ideas guys?
update....left it plugged in to see if it would charge....but still nothing, no warm up feel or doesn't even look like its taking any charge.
so how long should it leave it unplugged to see if maybe it needs completely draining?
still cant get it to power using any key combination at all
Click to expand...
Click to collapse
I left mine over two hours off charge. Same simptoms. I guess it depends on the amount of charge left
---------- Post added at 03:00 PM ---------- Previous post was at 02:59 PM ----------
Im at work right now. Will responde in a more complete manner later.
Okay I'm back now
icecoolpsyco said:
Dead Phone and no life at all
Im suffering the same damn problem with my 4 month old S7 edge.
Im in the UK but i bought the phone brand new boxed from Dubai, it is the international sm-g935f.
Box was sealed and brand new and bought from a major official retailer, i actually bought 2, one for me and one for wife, her one has been perfectly fine.
Long story short, last few months starting getting the screen freeze with blurred pixels, screen would stay frozen exactly as it was and then eventually phone would black screen and tried to reboot...
blue notification light would constantly stay on and it would NOT turn on and just loop with the s7 edge powered by Android logo unless i did vol+power down a few times, it would then turn on and proceeed to the flashing samsung logo before it would load up...
problem got worse by worse day by day,
i did everything from full wipe and factory restore etc safe mode etc, but it kept doing this and got worst over last few days...
now i could never get it start unless i actually tired the hard reboot power + vol down about 5 or 6 times and failing that i would try recovery mode then hard reboot again,
once turned on would be slow and laggy and glitchy at first then slowly get back up to speed and work again, only to die at some point or other when i would go to use it, unused it would stay on all day and recieve calls etc.
but last night i think i got the black screen of death... black screen with blue notification light soild blue and permanently on, no matter what i tried i could not shake the blue light, i got the s7 edge logo a few times before finally absolutely nothing,
light stayed on for about 5 to 6 hours i thought just to let the battery die.
this morning its all dead, no light no power no nothing. no matter what i try and any combination of keys i cant get it to even flinch, put charger cable on and nothing, no lights, no power or boot combination works
Have spoke to samsung here in UK, they say its under warranty but they wont touch it with a barge pole as Samsung EU Europe warranty only covers handsets bought in the UK or europe and this is a an international middle east handset according to serial and imei number and that for me to make a claim it needs to go back to retailer in Dubai and make claim with Samsung warranty there..
I was hoping it was just a software issue and thus have put up with it for so long as i have no way of sending it back to Dubai,
Does anyone know how i can just get it back up to life again, just to get my messages, some photos and media from it and possibly delete my google account on it as all whatsapp and insta and snapchat etc wud still be running on it if somehow i could get it to Dubai, as i had not password or pin protected it at all, its all open, so if someone did power it up, they wud have easy access to full contents
any help or any guidance would be so much appreciated, as im just sitting with a £450 brick at the moment and its very disheartening that usually an expert with samsungs just cant get this to work.
Im appalled at Samsungs attitude here in the UK, that the latest S7 edge flagship model is dying like this and many others round the world too, so its a common problem and they wont help at all, i mean u would think they would cover the warranty internationally as people travel all over world with thier phones and its the exact same handset they are selling at their official Samsung stores in the all the Dubai malls, in Duty free airport etc, its absolutely appalling, having been a samsung pro person from the first galaxy s phones, and owning and spending a large chunk of my money over last 10 years on samsung products in my household and family and friends and endorsing them wherever i go, its the first time i feel ever so let down by them.
Click to expand...
Click to collapse
Hello friend
I know that feeling. I had the same feeling after I saw my phone going dead on me. Well, this will sound crazy but, for now just leave it on your desk over a night, dont try to charge it, dont try to reset it, just leave it for at least 12 hours. My phone died like that, it started to loop each time I got the artifacts on the screen. Worse, it even did the same on the recovery menu. I bought mine with dubai firmware. The only diferent thing I did, was to flash 7.0 BTU rom directly on it since I live in portugal and the phone had a ton of apps that were in arabic. I used odin to flash it and for a week or so, the device worked flawless, only missing some important apps from the system wich I found to be odd. Now, for the good news, after hours of research at the time I actually learned that samsung build in a switch in case of inconsistent booting or kernel panic errors, that make your phone simply turn off to avoid a battery explosion (Like the note 7). This means that the phone wont charge or turn on if this switch is on. So I felt that my phone was not hot, but just warm to the touch when everything arout it was at 2º celcius. That meant that it was stuck with the screen turned off. I just let it sit for 2 hours while I took a nap and after that, I actually didnt use the charger right away, I tried the download mode key combo and it turned on. But since it was without battery, it turned of instantly. So I tried again and after it went straight to download mode, I connected to the computer and flashed the 7.0 btu firmware again. After this ordeal, I actually learned that the first flash actually didnt install a ton of system apps or functions that in turn, made the cellphone freeze. You can flash an original firmware in your phone, it wont brake the warraty or touch the knox 0x0 warranty.
There is a high chance that when you update or flash the firmware, something can go wrong (in my case it was a corrupted firmware doing to the internet connection). This will be the same with OTA's I guess. So dont despair, just let it sit for a while and tri again after that. With no battery the device will turn the switch off and you can use it afterwards again. The faul its at the software.
mago988 said:
this problem happened after debrand or flash with odin?
how you solved? You have flash again with odin?or what?
Click to expand...
Click to collapse
I debranded from dubai firmware to android 7.0 UK BTU ROM. I redownloaded and flashed again when I got the chance to do it, and so far I have 0 problems with freezes or artifacts. Check if the firmware is properly downloaded before doing anything to avoid a stuck screen of death that may take a long time to discharge the battery.
For both of you guys, I'm sorry if my english sucks
If you guys need anything else, just PM me or respond here on this tread and I will try to help you as mucha s I can.
Regards
shadeFTW
Any way i can get it to turn on or somehow power back up again?
Any manual or computer way?
Have tried charging it and then leaving it for few days and then tried powering back up, but still nothing.
Usually when it used to freeze and black screen trying the power and vol down a few times would re boot it...
But right now it just seems like its died for good...
Please help anyone?
---------- Post added at 07:43 AM ---------- Previous post was at 07:33 AM ----------
Shadeftw said:
Okay I'm back now
Hello friend
I know that feeling. I had the same feeling after I saw my phone going dead on me. Well, this will sound crazy but, for now just leave it on your desk over a night, dont try to charge it, dont try to reset it, just leave it for at least 12 hours. My phone died like that, it started to loop each time I got the artifacts on the screen. Worse, it even did the same on the recovery menu. I bought mine with dubai firmware. The only diferent thing I did, was to flash 7.0 BTU rom directly on it since I live in portugal and the phone had a ton of apps that were in arabic. I used odin to flash it and for a week or so, the device worked flawless, only missing some important apps from the system wich I found to be odd. Now, for the good news, after hours of research at the time I actually learned that samsung build in a switch in case of inconsistent booting or kernel panic errors, that make your phone simply turn off to avoid a battery explosion (Like the note 7). This means that the phone wont charge or turn on if this switch is on. So I felt that my phone was not hot, but just warm to the touch when everything arout it was at 2º celcius. That meant that it was stuck with the screen turned off. I just let it sit for 2 hours while I took a nap and after that, I actually didnt use the charger right away, I tried the download mode key combo and it turned on. But since it was without battery, it turned of instantly. So I tried again and after it went straight to download mode, I connected to the computer and flashed the 7.0 btu firmware again. After this ordeal, I actually learned that the first flash actually didnt install a ton of system apps or functions that in turn, made the cellphone freeze. You can flash an original firmware in your phone, it wont brake the warraty or touch the knox 0x0 warranty.
There is a high chance that when you update or flash the firmware, something can go wrong (in my case it was a corrupted firmware doing to the internet connection). This will be the same with OTA's I guess. So dont despair, just let it sit for a while and tri again after that. With no battery the device will turn the switch off and you can use it afterwards again. The faul its at the software.
I debranded from dubai firmware to android 7.0 UK BTU ROM. I redownloaded and flashed again when I got the chance to do it, and so far I have 0 problems with freezes or artifacts. Check if the firmware is properly downloaded before doing anything to avoid a stuck screen of death that may take a long time to discharge the battery.
For both of you guys, I'm sorry if my english sucks
If you guys need anything else, just PM me or respond here on this tread and I will try to help you as mucha s I can.
Regards
shadeFTW
Click to expand...
Click to collapse
Yes i would love to be able to flash it again or even wipe/factory data reset... Im very familiar on how to to that using stock roms or custom roms, but I can't even get it into download mode...
If I could just get it to power and into download or recovery mode then I would at least be able to do something with it.
But it seems your right like it is stuck on the black screen.
I left it in charge last night...
So now im. Thinking just to leave it without charging at all again...
But how long to wait till I know if it's properly battery dead and discharged?
If I do that then surely if battery is completely drained and discharged then it wont even have enough power to go into download or recovery mode?
Then do I attempt to try charge it again?
Risk is not knowing how or when of the battery is will be completely dead...
If it is stuck/frozen in black screen then charging it again will just prolong it again?
Uurrggghh its driving me crazy
icecoolpsyco said:
Any way i can get it to turn on or somehow power back up again?
Any manual or computer way?
Have tried charging it and then leaving it for few days and then tried powering back up, but still nothing.
Usually when it used to freeze and black screen trying the power and vol down a few times would re boot it...
But right now it just seems like its died for good...
Please help anyone?
---------- Post added at 07:43 AM ---------- Previous post was at 07:33 AM ----------
Yes i would love to be able to flash it again or even wipe/factory data reset... Im very familiar on how to to that using stock roms or custom roms, but I can't even get it into download mode...
If I could just get it to power and into download or recovery mode then I would at least be able to do something with it.
But it seems your right like it is stuck on the black screen.
I left it in charge last night...
So now im. Thinking just to leave it without charging at all again...
But how long to wait till I know if it's properly battery dead and discharged?
If I do that then surely if battery is completely drained and discharged then it wont even have enough power to go into download or recovery mode?
Then do I attempt to try charge it again?
Risk is not knowing how or when of the battery is will be completely dead...
If it is stuck/frozen in black screen then charging it again will just prolong it again?
Uurrggghh its driving me crazy
Click to expand...
Click to collapse
In my opinion, you sould get a kill-a-watt to plug into a wall plug and to the charger to see the voltage thats going trough. If its 1,4v then the device is turned on but with a black screen (At least thats what it was showing to me, and its 1,4 because is just suppling energy, not charging).
The time it takes to discharge depens on why is stuck on that black screen. Mine was stuck at the recovery screen and took like 2 hours to discharge completly.
Unfortunally I'm having artifacts again :/ so this time I will downgrade my phone to 6.0.1. The simptoms I have when it does this, are overheating and extreme lag whithout doing nothing. Another suspicion I have is, it seems that the device does this when it wakes up.
I will take it directly to sammy next week anyway for them to analise it. Will report back asap. Meawhile I will test out other stuff too see what can be causing this.
Should I just talk to Samsung in Dubai?
And im thinking that possibly just send it back to them directly and let them deal with it under warranty?
I'm wondering if they will even let me do this?
I have the original receipt or both the phones from where it was bought in dubai.
The worst thing is the phone is only 4 months old when I bought it brand new and the one I bought for my wife is fine...
Her one is running a absolutely perfect and all latest updates etc, never ever crashed or ever frozen once, and she does a lot of photo and video editing on Instagram as a food blogger so her photo and video apps really push the phone.
icecoolpsyco said:
Should I just talk to Samsung in Dubai?
And im thinking that possibly just send it back to them directly and let them deal with it under warranty?
I'm wondering if they will even let me do this?
I have the original receipt or both the phones from where it was bought in dubai.
The worst thing is the phone is only 4 months old when I bought it brand new and the one I bought for my wife is fine...
Her one is running a absolutely perfect and all latest updates etc, never ever crashed or ever frozen once, and she does a lot of photo and video editing on Instagram as a food blogger so her photo and video apps really push the phone.
Click to expand...
Click to collapse
Well, like someone said a few posts above, it seems that there are some units that have a sort of defect in the motherboard related to power states. I suspect that I have the same defect on my device. Samsung has a global warranty http://www.samsung.com/sec/support/guarantee/InternationalWarranty/ so I dont know if this could help you. I'm lucky in that department since the company that sold it to me aquired it from dubai but the reciept is from my country so I can solve this problem here.
As a last resort you should sent it to dubai since its worth the money IMHO
Shadeftw said:
Well, like someone said a few posts above, it seems that there are some units that have a sort of defect in the motherboard related to power states. I suspect that I have the same defect on my device. Samsung has a global warranty http://www.samsung.com/sec/support/guarantee/InternationalWarranty/ so I dont know if this could help you. I'm lucky in that department since the company that sold it to me aquired it from dubai but the reciept is from my country so I can solve this problem here.
As a last resort you should sent it to dubai since its worth the money IMHO
Click to expand...
Click to collapse
That global warranty is only for Laptops, trust me I know from previous experience and it was excellent how they replaced and fixed my laptop even when i was abroad and once they sent me out a new battery whilst I was abroad to my hotel address.
butthey do not do global or international warranty on mobile phones.
The phone has to go back to samsung repair centre in the country of origin of the phone and they can tell just from the serial number.
So UK/Europe handsets can be repaired under warranty in country in Europe at samsung repair centres but they wont touch non UK/EU handsets. My Dubai/Gulf S7 edge can go back to any repair centre in gulf states or country.
Its ridiculous really as the phone is exact same hardware and even same model number as uk/eu S7 edge SM-G935F with the only difference being the regional stock firmwares.
I just laughed at the UK repair centre customer sevices guy as tried to convince me that the phones were different because they carried different software..... And thats why they cant touch a dubai phone as it according to him setup differently, just couldnt be bothered to argue or explain to him that I could make a uk phone look exactly like a dubai phone with the flashing of the correct regional firmware.
---------- Post added at 06:58 PM ---------- Previous post was at 06:49 PM ----------
If I could just get the damn phone to power up im any mode again im sure incould try and fix it again with the proper latest 7.0 nougat stock firmware...
But i am suspecting like many others and lots of samsung warranty repairs being done here UK/USA and abroad all over the world that some particular version of these handsets definite motherboard problem and all being replaced by samsung under warranty and problems fixed after motherboard replacement....
Arrggghhh
Teaches me right for going for the titanium silver model...
Lol i should have just got the same as my wife and bought 2 gold handsets.... She wanted the gold and i wanted to have a different one to hers and preferred the silver...
So now another headache....
How the hell do i send this back to Samsung in dubai and havr them return ot back to me without facing any customs and duty tax issues in dubai, and also if and when they send the phone back here in UK i think I will face customs and duty tax issues here again.
Anyone know any info about this?