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Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM. The only s/w I am running is
Tube (VisualIT)
MS Arcade Pack (Pacman, DigDug etc)
MS Voice Command
Agenda Fusion
CityTime
Regards & Thanks
Chris
Yeah i got the same problem. But it happens when I upgraded my ExtRom from Orange.com. Sometimes it stays at suspend mode, then i have to perform a hard reset to wake up the device. Very odd.
dfens said:
Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM.
Click to expand...
Click to collapse
I have had my M1000 for about four weeks too now and although it occasionally soft resets it never fails to respond to the power button. Maybe you have a faulty phone?
On a different note, you say you have Voice Command, I was looking for places that sell it in the UK but it appears to only be available in the US, if you could let me know where you got it I would be really grateful.
Hope you sort your phone out!
Fin
High all
No probs so far
Swiss m1000 installed Programs
Pocket Hack Master ( Overlock your PDA )
Pocket Mechanic ( Clean Defragment and more )
Snails ( adictive Worms(TM) Clone )
Crazy Cart ( adictive Mario Cart(TM) clone
and lots more.
Im overlocking my CPU to 530 MHZ and no Trubbles so far.
Got the thing for two months now, running in this config for about one month.
Peace
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
With Orange Switzerland SPV M1000 I experience the following problems:
1) Bluetooth lights (blue light) and the battery lights flashes even though
bluetooth is not connected and the battery level is fine.
2) Once every other day the device (though fully charged) freezes and I end up doing soft reset.
3) Removing battery already puts the device to soft reset. Orange
4) The activeSync is running without me having to start any activeSync session.
5) Abruptly I get message the memory is full and the device then freeses.
Is anyone having the above problems? How do i resove this?
Many thanks
Swissmate
SteveD said:
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
Click to expand...
Click to collapse
SAME PROBLEM AS THE REST OF YOU WHO HAVE THEIR SPV FREEZED UP VERY OFTEN. IN MY CASE IT'S EVERY 3 OR 4 DAYS, POWER BUTTON AND SOFT REST DOES NOT RESPONDE, SO IT'S EITHER HARD RESET OR SOMETIMES SIMPLY REMOVING THE BATTERY DOES THE WORK. I HAD MY PHONE REPLACED 3 TIMES ALREADY AND STILL THE SAME PROBLEM EVEN WITHOUT INSTALLING ADDITIONAL SOFTWARE BUT WHAT CAME BUNDLE WITH THE ORANGE PHONE. IS THIS A ROM BUG ???
SPV M1000 FRANCE
SD CARD 1 GB
OMEGA ONE BATTERY PACK PRO
OMEGA ONE JOURNAL BAR
SPB GPRS MONITORS.
FORTUNATELY I USE THE X BACKUP PROVIDED WITH THE PHONE TO SAVE MY DATA, BUT IT'S TIME COMSUMMING AND REPETITIVE AS AFTER EACH TIME THE PHONE RESETS ITSELF, I HAVE TO RESTORE IT AGAIN AND AGAIN. :evil: :twisted:
IF SOMEBODY COULD IDENTIFY THE PROBLEM, THIS WOULD HELP A LOT OF PEOPLE LIKE ME
THANKS
RICHARD
There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.
Another possibility
Turning off the record button seems to have helped, could it be that this is being caught and filling memory / draining batrtery?
3rd phone 3 weeks.
Great when working - anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised
Re: Another possibility
BobW said:
anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised
Click to expand...
Click to collapse
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.
NeilM said:
There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.
Click to expand...
Click to collapse
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
anyhooz, ill be upgrading all of em to SE very soon and i doubt that rom will have the same glitch...
who knows... now that we can confirm (99%) that SE works on the xda II maybe the operators will now make an official upgrade to SE... they have no reason not to
regards
djrm.net said:
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
Click to expand...
Click to collapse
Hmm. That is interesting. Only having one here - and having problems - I do not have much to compare.
Do you think the problem comes from changing the standard settings or using extra software then?
By the way the new ROM does not seem to make much difference in terms of this problem, alas!
Exactly the same thing to me...
Every 5 or 6 days... it goes of for no reason, and the only way to wake it up is to hard reset it! weird SPV... maybe some day a nice guy will come up with a solution to our problem! Hopefully...
:shock:
To keep an old thread alive
Those experiencing issues with this device going into coma (requiring Hard Reset to clear)please would you post detailed accounts of when the issue occurs.
Please confirm power settings, what applications were open on the device and whether the radio or BT was on.
Does the problem occur off or on charge, if on does same problem occur if charged from travel charger not dock?
If off charge, if known - state both internal and external battery charge levels when problem occurs?
What is seen on the handset at point of coma?
Working from soft Reset through battery off to hard reset, what was necessary to restore the device and did soft reset or battery off result in a dump?
Could ROM V's and bootloader V's also be stated.
cheers guy's, together we'll crack it
To keep an old Thread Alive
:roll: I have had my phone from about June last year. The first reset occurred about the 3rd Jan this and two more occurring in the past few weeks the last one on sat 12th Feb
The history as I can recall with the last reset is as follows. I took the phone out from work (cradle) Friday afternoon after 4pm don’t think it was put to charge again before the incident also the phone was not used very often as its a work phone. It was on stand by all day Saturday with the green light flashing but no signal input was being received as I was expecting a cal which never came only to find out the phone was off as mentioned by the caller when I called them. Got home about 530pm with the light still flashing and tried to switch the phone on after finding out no signal was received, the light then went out. Could remember this quite distinctly as it happed on the previous occasion. To activate the phone i have to take the battery and sim card out as with the previous occasion put the card in another/different phone to activate it (make a cal) then put the card and battery back in for the phone to work when it would then go through the reset process. Once working on checking, both battery powers were very low think less than 50% as when i checked some time after they were up to 75%
Am in an office with 3 other users and the only one with this problem and am on my 3rd phone since the year started. It seems to be linked with low battery power (both) and extended stand by when it completely shuts down. Trust this would help to get us a stage further.
i have had two m1000's with this problem,
orangecare stepped up for the replacement and i upgraded the 2nd to win2003se and it still does it!
i make scheduled backups now and have learnt to live with it until my contract expires..
on another seperate note..
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.
Click to expand...
Click to collapse
how do i do this in 2003se?
MORE ON THIS
I had an M1000 that worked fine but a small problem occured and orange replaced it - the new one had this problem every 7 days or so - the bluetooth light was flashing although not switched on and when I try to turn phone on it wont - remove/replace bat and resets - I upgraded to ROM 2.02 from this forum but was using origional orange extended rom and it made no difference - if it is a rom problem its in oranges extended rom
I was on a 166wwe - boot loader 1.06 - dont know radio version but was still happening after DCM 2.02 WM2003SE WWE from this forum with radio 1.18.00 and original ORANGE ext rom so if is on ROM is definatley oranges ext rom that has a problem. - HAS ANYONE HAD THIS HAPPEN WHILE ON CHARGE????
THEY REPLACED MY PHONE WITH A REFURB - ITS NOW FINE BUT IM NOT HAPPY
guys lets think here
were all orange subs so its got to be an orange thing (so unlikley to be hardware) - there are people here (myself included) who have upgraded radio and OS so I am begining to think it is in the extended rom on these machines - has anyone who has replaced extended rom had this trouble - I would experiment but no longer have this fault - I never thought Id wish I could get it back but now I think I can see a resolve
we need an orange customer who does not have this trouble to post extended rom on here for us all to try????? - - - Please ??????
it would be nice to crack this one guys keep plugging on
Had my M100 nearly a year now and after many many resets decided to call Orange as I would have thought this was a known problem with them. But according to technical they have never seen this before!!!
There response was ... backup your data! doh!
I told them I did and it was unacceptable to say this as the thing is faulty it takes over an hour to reload the data and it's happend 4 times since I called them 4 days ago.
:twisted:
PS: has anyone got a copy of the original 1.66 rom as you can no longer get it from Orange.
Hi again,
so i recently fixed my keyboard issue and to lighten up darkness: it was not a software-issue.
after playing with the thought of returning the phone to tmobile, i flashed the "new official" tmobile-DE rom, and the tmobile service center told me, that this would void my warranty because the rom hasn't been downloaded from the offical tmobile-DE website... so i discarded the option of returning the phone in the next few month
toda i woke up and retried my hardware-keyboard on the vario 2, i recognized something which was: the reason for the vario dropping so much keypresses, was a bad contactivity... i mean: i can hear the key i press "clicking" but no char appeared on the screen... so i disassembled the vario 2 todays morning, and searched for a way to fix this, a way to give the keyboard a better fitting, or somewhat like that. the difficultest thing was to remove the "void"-label without tearing it... took me about 15 minutes to remove this damn label, but it remained intact
after that, i systematically disassembled the phone, and i did the following things to the keyboard-parts:
removed the white label which was on the "contact-side" of the keyboard-circuit
realligned this label and put it back on the circuit
then i put the keys and the circuit back into the housing, and got a piece of paper
i cut this to be as long an high as the circuit itself is, and put 3 of those paper-sheets onto the back of the keyboard-circuit, then fixed the 3 sheets a little with the flex-cable connecting the keyboard to the main-circuit.
then put the phone back together an tested it
my keyboards working like a charm right now, i'm so happy that my phones completely working again, without returning it
i thought this might help someone who has got same problems, perhaps my keyboard got this malfunction after the first drop, i do not remember when this problem occured the first time, and actually... i don't have to anymore
greetings from germany
garfield
this is the orignal post said:
hellow to all
so i'm using my hermes (MDA Vario II) for as much as two months now.
I dropped it two times, first time 20cm onto carpet, second time 40cm onto the street -.-
but as far as i can see, not much damage, some scratches, nothing to worry about.
since i have this phone, i flashed several roms onto it. Black/Faria/Schaps/t-mobile_shipped/dopod wm6/black wm6 final/and many others... even some of my own roms got tested in there
i wasn't able to test the shipped status for very long, because i flashed the first custom rom about five days after hardware-arrival
the one thing driving me insane at the moment is the f**king hardware-keyboard. sometimes the "red dot" (for the second assignment of the keys) gets locked, without me wanting this. or i press "space" and nothing happens, or even worse, it adds some crazy special symbols to my sms wich then extends to four or more sms...
the e and w keys sometimes do not respond, and worst case ever had: keyboards gets fully locked up... had to soft-reset.
during the testing of the many custom roms, which were pre-finals, (in contrast to wm6-release versions), i thought: "yes everythings working, and the keyboard driver is producing crap". but even with the dopod rom (wm6) now active on my hermes, i have problems described above.
may it be the 1.50 radio? should i go back to 1.47?
or is it an hardware issue? should i return the phone to my loval mobilcom-store?
its driving me insane, i have to recheck every word two times... and i have to correct many things... actually i'm typing very fast, and this lowers my typing speed by, lets say 2000%
looking forward to hear your ideas,
will be grateful for every idea, which gets me some closer to a solution...
greetings
and keep up all your good work
garfield
(sorry for typing bad english (if i did so), at least im german)
Click to expand...
Click to collapse
There can be software issues that cause freezing and perhaps laggy behaviour on the keyboard. However, from what you describe, I tend to think it's primarily a hardware issue. (Possibly made worse or even more annoying by software slow downs for unrelated reasons.
If having used different ROMs, key behaviour is still largely the same (eg the same keys respond poorly or require harder presses) then I suggest you have the not uncommon hardware keyboard issue:
Keyboard dismantling pics:
http://forum.xda-developers.com/showthread.php?t=319315&page=2
If changing ROMs leads to varying issues with the key board, but the behaviour of the keys changes ie different keys cause problems then it could either be software or the keyboard ribbon cable is poorly connected.
Mike
thanks for the link,
actually i thought about disassembling my hermes, but then again thought about warranty because its just 2 months of age...
i'll test the keys some more, especially the space, e, w, and "reddot" seem malfunctional... will keep an eye on the keys, and if original WM5 rom does not help, i will reflash the phone to factory default, and return the phone to my nearest store... they will have a solution and if it will be a replacement i'll be happy with it either
greetings
garfield
hi @ all...
sorry for digging this thread out
but recently i recognized my keyboard to be malfunctional again.
with "again" i mean, i thought it worked quite good for some time (lets say a month or so) but for some tome now, i assume 3weeks now, my keyboard throws the same annoying malfuntions as it had done the time i opened this thread. perhaps i ignored them for a while, so i haven't recognized the malfunction, but maybe my phone was really "cured" for some time.
Note: i've been running on the official dopod wm6 rom all the time since i opened this thread. WM% and WM5 original didn't help me, so i decided to stick to WM6. i've just tried 3 different roms, and two pandora self-cooked-roms in the last hour, and tested my keybard very much.
but it seems to be faulty... it lags some keys (in fact "reddot", e, w, space, colon (as a result of the reddot hang) and sometimes i get the "reddot" locked with only pressing it a single time. three words later i recognize that i am writing crap
so... any remainig ideas? or should i return it back to t-mobile?
i tried wm5/6 several roms
also tried various radios, at the moment running on 1.54...
if i want to return it, what do i have to look out for? should i flash it back to original t_mob_101_shipped_rom? and should i restore the original SPL?
i've simunlocked the phone... but did'nt SUPERCID it... always used the Hard-SPL 2.10. Is there any way to bring my phone into a state in which it would be possible and safe to return it?
greetings
garfield
fixed my problem (see first post)
I think my Touch HD is Dead I am not sure about it too because i can't seem to power it on ... So anyone with some idea before i call the HTC
Open the back cover and press the little red reset button.
Hopefully that works. Mine sometimes will do that, and reset fixes it.
Thanks for the replay mate I tried it still its not powering on
Perhaps the battery has died, tried plugging the power cable in?
Actualy, i have my new HD dead after two weeks working. Two days ago my battery didn´t charge and orange led stops after a few seconds of plugg charger. Seller has sended today a new battery to try it. No success. Friday i´ll receive a new device to change them. It seems problem is due to internal charging circuit. I´ve had "good lucky" because my HD has crashed before 15 days. One day more and i must to call HTC services and wait for 1 month at least. In Spain HTC service is very slow..
Good lucky!
Fk
mainsail said:
Actualy, i have my new HD dead after two weeks working. Two days ago my battery didn´t charge and orange led stops after a few seconds. Seller has sended today a new battery to try it. No success. Friday i´ll receive a new device to change them. It seems problem is due to internal charging circuit. I´ve had "good lucky" because my HD has crashed before 15 days. One day more and i must to call HTC services and wait for 1 month at least. In Spain HTC service is very slow..
Good lucky!
Fk
Click to expand...
Click to collapse
of course as a citizen of an EU member country, your sale contract is with the supplier and not HTC so go see them and get a replacement
might have to do some research first so you get your argument together
read this page: http://europa.eu/scadplus/leg/en/lvb/l32022.htm
especially:
"Consumer goods must be in conformity with the contract of sale.
*snipped*
The seller is liable to the consumer for any lack of conformity which exists when the goods are delivered to the consumer and which becomes apparent within a period of two years unless, at the moment of conclusion of the contract of sale, the consumer knew or could not reasonably be unaware of the lack of conformity."
In my case, the difference into 15 days and 16 days is that i can get a new device quickly before 15 days running or i must to contact after 15 days with HTC service (with RMA protocol, etc) and send my device to repair/change. I know i have two years of guaranty but when i say "good lucky" is due to fast time of solution of my problem. 3 days is not 1 month..
So, it´s better work hard with our new devices as soon as u have them in your hands. If they must crash, better be soon..
Fk
I happy Guys !!!
My Touch HD suddenly Risen from Death and its working Great as ever now ..... I can't say how thankful i am to all you guys for your kind words and advises
THANKS GUYS
I think My Laptop made it to sleep a bit longer after i unplugged and plugged into a power outlet it started it self
My Touch HD is dead too
I have been struggling with my HTC Touch HD which I got less than a year ago. It suddenly shut down. I tried to recharge the battery, master reset, and everything you can think of. And nothing can keep it on for couple minutes.
I suspect it is the battery. I have order a new battery. Hope it will work. If it is the charging circuit, I will have no hope but get a new phone.
Can anyone verify HTC Touch HD has a charging circuit problem? BTW, my bluetooth and radio went out several months before, and now the whole thing goes out.
lautinm said:
I have been struggling with my HTC Touch HD which I got less than a year ago. It suddenly shut down. I tried to recharge the battery, master reset, and everything you can think of. And nothing can keep it on for couple minutes.
I suspect it is the battery. I have order a new battery. Hope it will work. If it is the charging circuit, I will have no hope but get a new phone.
Can anyone verify HTC Touch HD has a charging circuit problem? BTW, my bluetooth and radio went out several months before, and now the whole thing goes out.
Click to expand...
Click to collapse
How did you fix your Bluetooth?
Mine is having a problem now. It doesn't activate when I put it to "ON". However, when I restart my phone, the bluetooth icon at the top of the screen is on indicating that bluetooth is active. However, when I try to disactivate it from Communication Manager, it shows that bluetooth is actually off. Any idea what's wrong with it?
My phone now doesn't boot up. When I switch it on, it just vibrate as if the phone is switching on but there's nothing on the display. The battery is fully charged. Previously, when I switch it on it says "Microp Mismatch 0. Please update your Microp's firmware". I manage to get into bootloader and flashed ROM with XANNYTech's Leo 2.5 and used it for about a day before it died. Anyone help please?
I'm aware that some users had this problem in the past due to changing the HSDPA/HSUPA settings or by installing the colored taskbar. In my case that's not the problem.
First of all a little recap of my well... troubled history with the Touch HD.
1. After 5 month of usage I got the infamous black screen error. The display turned black but the mobile responded to my actions. - back to the store - sent in and got it back repaired (changed main platine).
2. About 2 month later were the phone worked well - I got the same error again. Back to the store - sent in and got it back after three weeks with the comment that HTC couldn't find any error.
3. The same day I returned the phone because naturally the error was still there and furthermore the USB didn't work anymore. Got it back yesterday and it seemed to work fine. It was kinda weird that on my first startup the phone was already ready to use - no installation required and I even had the phone numbers htc used to test whether the device works or not in my call list (way to go using the european emergency call for that HTC ).
Did a hard-reset and everything installed without problems. Then when I tried to connect my phone to facebook it rebooted and was stuck in a reebot-loop. Only way to fix it is taking the battery out, wait for a couple of minutes and reinsert it. Tried nearly everything from here on:
- Hard-Reset
- Flashing another Rom
- Using Android
- Flashing back to the orginal HTC Rom
- Updating the orginal HTC Rom
- Cleaning every contact and the battery
- Completely draining the battery and recharging it to 100% before starting up again
- Cursing, swearing, considering throwing it out the window
- Taking out the battery overnight
Well, nothing helped. The only thing I can think of is that the battery is broken. Unfortunately I have no second battery at my disposal and do not know anyone who could lend me one to test it. My provider does not sell the Touch HD anymore because they now sell the HD2 so I can't test it there.
Well, maybe someone can shed some light onto this problem because I'm sick and tired of all the issues I had with my HD. Any trick, any thought about what could cause the problem would help. I'm returning the phone to the store on monday and they promised to give me a new mobile if I had issues after my mobile was sent to repair three times. Still, it will take a couple of weeks before their customer support is able to send me the offer and living a couple of weeks with that faulty phone is going to be tough since I never know when the error occurs.
Any help would be appreciated.
sincerely
Eisfeld
Hope any of you guys can help me on this. Last night my Leo's screen went totally unresponsive.
Could not get past the screen lock. Removed the battery, rebboted ... could not get the PIN code in.
I had seen this already two nights ago, but it got away once I moved in an area where I could get a reasonable signal (ultra-crappy where I am now on vacation).
Now Im'm beginning to think the signal thing was just a coincidence and that the problem is way more serious.
In total despair, I even tried a hard reset. To no avail.
Phone boots up fine. I can even sync to it (so yes, I can get to the registry). But since the only control is the screen ... not really a lot I can do with it.
I need to be in touch for work and I badly need the voice and internet connectivity (right now I'm using the wife's phone ...).
Any ideas besides getting an RMA from HTC?
Thanks a lot in advance.
Update: spoke with HTC support.
It looks like the issue is somehow triggered by the lock screen.
As suggested by HTC, I flashed again the 1.66 ROM upgrade and everything ran smoothly until the phone went in standby the first time.
Then, I was (and still am) unable to unlock the screen. And if I soft reset screen is unresposnsive again.
Right now I can just receive calls (I removed the PIN code from the SIM temporarily).
HTC told me to send it in for repair, but everything in Italy is closed until Aug 23rd and the only option I have is to ship it at my own expense to the UK and back (HTC will collect and deliver free of charge only within the same country).
Total bill some 100+ Euro plus driving 100 KM or so to the nearest courier collection point. A nightmare.
What really troubles me is that the problem surfaces only once the screen locks.
On one hand I follow HTC's support that if flashing 1.66 did not cure the issue, it cannot be software.
On the other hand, if it is indeed hardware, how come it freezes only after the first lock screen? Lock/unlock is a software thing. Screen should behave exactly the same way before or after the lock - shouldn't it?
Anyone here seen/heard of anything like this?
wow, gotta love those "closed for the summer" euro vacations.
If you reinstall the ROM, then why not disable the lockscreen until you can get it fixed?
You can install BSB tweaks and that has an option to disable autolock.
i had the same exact problem; it started freezing only on the lock screen then got worse and started freezing at random times while in use. I finally broke down and sent it in to HTC to check it out. I'm waiting to hear back with there diagnosis and I will pass along whatever they tell me.
Good to know the problem has come up somewhere else (if you're the only one you are most likely to hear it's your fault before they replace the most expensive component in the phone). Where are you located slimster?
How long have you been waiting for? HTC policy should be 7-10 working days from when they receive the phone at the lab (so they told me and I remember reading it somewehere here in xda too).