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Verizon Booted me from the Network
4 Months ago I moved to Big Red with my N6.
The signal wasn't as strong as my other Verizon devices which I found odd. I lived about 2 miles away from a Verizon tower and on this device I was only connected 45-50% of the time while at home.
After the first 3 weeks I was still frustrated with the poor signal and I read online everyone cried foul on Google(or Motorola), so forced a PRL update to see if that would fix the issue:
I lost LTE connectivity.
I was connected to 3G but I had no service.
I re entered the APN, nothing.
I took the SIM out put it back in, nothing.
I read online that someone else had a similar issue with the Nexus 6 on Verizon and the only way to resolve the issue was to replace the SIM and that's what I did, LTE service was restored.
About 2 weeks ago I moved about a mile further away from my nearest Verizon tower, so I'm about 3 miles away from a Verizon tower and 80-85% of the time at home I'm not connected.
Today:
Around 3 PM I was in the city and my LTE was fine, I had bars, I had a signal, nothing had changed on my end but I was unable to send text messages, I kept getting this message "Can't send message with CARD 1 error 98" And when I spoke with my sister she said she had been trying to call me for the last 3 hours.
So I contacted Verizon and asked if there was an outage in my area, they said no so I went on to explain the issue(s), and I was told by the customer service rep that my phone wasn't making a connection to the Verizon network, they couldn't see my phone and I needed tech support. Which made sense because of the poor signal all of the time.
So I called Verizon tech support. And the service rep said that I need to enable roaming by entering
PHP:
*22898
This did not fix my issue but maybe it could benefit someone else on Big Red.
I told them the error code and Tech support said we need to check if your phone has dual SIM, I said no it is a Nexus 6 it does not have a second SIM slot I don't care what the error message said. Then I was directed to another tech rep and he said "your phone is NOT a Verizon Nexus 6 and we cannot find it on our network, your phone will not activate on our network, your IMEI is not available to activate on our network" I said wait a minute. I understand the whole FCC ruling and months ago this was suppose to be resolved(I read the post here on XDA). I went online activated the phone when I moved my Nexus 6 over to Verizon, it shows up as a Non Verizon Nexus 6. It allowed me to activate it. It took the IMEI and now they are telling me, NOT ANY MORE!?
I was transferred to a supervisor. He said the same thing, he said he would try to reset everything for my phone but still poor signal and still I have no idea what calls or messages I'm missing and a few text messages are not being sent. I'm on call 24/7 but it looks like I'm going to have to go back to AT&T or T-Mobile.
I believe the poor signal issue is not only Google but also Verizon is still keeping us off the network for the most part and only allowing us to piggyback the rest of the time. Maybe I'm wrong but I hope my 3 hours wasted helps someone else with a similar experience.
I thought I also read somewhere that T-Mobile shut off Band 12. Seriously what the hell is going on with these carriers.
The Closet Candian said:
Verizon Booted me from the Network
4 Months ago I moved to Big Red with my N6.
The signal wasn't as strong as my other Verizon devices which I found odd. I lived about 2 miles away from a Verizon tower and on this device I was only connected 45-50% of the time while at home.
After the first 3 weeks I was still frustrated with the poor signal and I read online everyone cried foul on Google(or Motorola), so forced a PRL update to see if that would fix the issue:
I lost LTE connectivity.
I was connected to 3G but I had no service.
I re entered the APN, nothing.
I took the SIM out put it back in, nothing.
I read online that someone else had a similar issue with the Nexus 6 on Verizon and the only way to resolve the issue was to replace the SIM and that's what I did, LTE service was restored.
About 2 weeks ago I moved about a mile further away from my nearest Verizon tower, so I'm about 3 miles away from a Verizon tower and 80-85% of the time at home I'm not connected.
Today:
Around 3 PM I was in the city and my LTE was fine, I had bars, I had a signal, nothing had changed on my end but I was unable to send text messages, I kept getting this message "Can't send message with CARD 1 error 98" And when I spoke with my sister she said she had been trying to call me for the last 3 hours.
So I contact Verizon and asked if there was an outage in my area, they said no so I went on to explain the issue(s), and I was told by the customer service rep that my phone wasn't making a connection to the Verizon network, they couldn't see my phone and I needed tech support. Which made sense because of the poor signal all of the time.
So I called Verizon tech support. And the service rep said that I need to enable roaming by entering
PHP:
*22898
This did not fix my issue but maybe it could benefit someone else on Big Red.
I told them the error code and Tech support said we need to check if your phone has dual SIM, I said no it is a Nexus 6 it does not have a second SIM slot I don't care what the error message said. Then I was directed to another tech rep and he said "your phone is NOT a Verizon Nexus 6 and we cannot find it on our network, your phone will not activate on our network, your IMEI is not available to activate on our network" I said wait a minute. I understand the whole FCC ruling and months ago this was suppose to be resolved(I read the post here on XDA). I went online activated the phone when I moved my Nexus 6 over to Verizon, it shows up as a Non Verizon Nexus 6. It allowed me to activate it. It took the IMEI and now they are telling me, NOT ANY MORE!?
I was transferred to a supervisor. He said the same thing, he said he would try to reset everything for my phone but still poor signal and still I have no idea what calls or messages I'm missing and a few text messages are not being sent. I'm on call 24/7 but it looks like I'm going to have to go back to AT&T or T-Mobile.
I believe the poor signal issue is not only Google but also Verizon is still keeping us off the network for the most part and only allowing us to piggyback the rest of the time. Maybe I'm wrong but I hope my 3 hours wasted helps someone else with a similar experience.
I thought I also read somewhere that T-Mobile shut off Band 12. Seriously what the hell is going on with these carriers.
Click to expand...
Click to collapse
T-Mobile has not shut band 12. They did it only for Project FI users.
Sent from my Nexus 6 using Tapatalk
The Closet Candian said:
Verizon Booted me from the Network
4 Months ago I moved to Big Red with my N6.
The signal wasn't as strong as my other Verizon devices which I found odd. I lived about 2 miles away from a Verizon tower and on this device I was only connected 45-50% of the time while at home.
After the first 3 weeks I was still frustrated with the poor signal and I read online everyone cried foul on Google(or Motorola), so forced a PRL update to see if that would fix the issue:
I lost LTE connectivity.
I was connected to 3G but I had no service.
I re entered the APN, nothing.
I took the SIM out put it back in, nothing.
I read online that someone else had a similar issue with the Nexus 6 on Verizon and the only way to resolve the issue was to replace the SIM and that's what I did, LTE service was restored.
About 2 weeks ago I moved about a mile further away from my nearest Verizon tower, so I'm about 3 miles away from a Verizon tower and 80-85% of the time at home I'm not connected.
Today:
Around 3 PM I was in the city and my LTE was fine, I had bars, I had a signal, nothing had changed on my end but I was unable to send text messages, I kept getting this message "Can't send message with CARD 1 error 98" And when I spoke with my sister she said she had been trying to call me for the last 3 hours.
So I contact Verizon and asked if there was an outage in my area, they said no so I went on to explain the issue(s), and I was told by the customer service rep that my phone wasn't making a connection to the Verizon network, they couldn't see my phone and I needed tech support. Which made sense because of the poor signal all of the time.
So I called Verizon tech support. And the service rep said that I need to enable roaming by entering
PHP:
*22898
This did not fix my issue but maybe it could benefit someone else on Big Red.
I told them the error code and Tech support said we need to check if your phone has dual SIM, I said no it is a Nexus 6 it does not have a second SIM slot I don't care what the error message said. Then I was directed to another tech rep and he said "your phone is NOT a Verizon Nexus 6 and we cannot find it on our network, your phone will not activate on our network, your IMEI is not available to activate on our network" I said wait a minute. I understand the whole FCC ruling and months ago this was suppose to be resolved(I read the post here on XDA). I went online activated the phone when I moved my Nexus 6 over to Verizon, it shows up as a Non Verizon Nexus 6. It allowed me to activate it. It took the IMEI and now they are telling me, NOT ANY MORE!?
I was transferred to a supervisor. He said the same thing, he said he would try to reset everything for my phone but still poor signal and still I have no idea what calls or messages I'm missing and a few text messages are not being sent. I'm on call 24/7 but it looks like I'm going to have to go back to AT&T or T-Mobile.
I believe the poor signal issue is not only Google but also Verizon is still keeping us off the network for the most part and only allowing us to piggyback the rest of the time. Maybe I'm wrong but I hope my 3 hours wasted helps someone else with a similar experience.
I thought I also read somewhere that T-Mobile shut off Band 12. Seriously what the hell is going on with these carriers.
Click to expand...
Click to collapse
I have VZW and I am not seeing any of the issues that occurred before VZM finally allowed the Non VZM N6s on Network.
- I can still make account changes
- I still have my monthly discount.
Those are typically the two easiest ways to see if you have a supported phone or not. I think you may have signal quality issues but I think those reps may have been wrong. I have a GPS N6 though what version do you have?
BigDig said:
T-Mobile has not shut band 12. They did it only for Project FI users.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Thanks for the clarification.
GMoGoody said:
I have VZW and I am not seeing any of the issues that occurred before VZM finally allowed the Non VZM N6s on Network.
- I can still make account changes
- I still have my monthly discount.
Those are typically the two easiest ways to see if you have a supported phone or not. I think you may have signal quality issues but I think those reps may have been wrong. I have a GPS N6 though what version do you have?
Click to expand...
Click to collapse
My N6 was unlocked new from Google.
Zero problems after a year with the GPS N6 on verizon. What radio are you running?
Sent from my Nexus 6 using Tapatalk
bill3508 said:
Zero problems after a year with the GPS N6 on verizon. What radio are you running?
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
That I couldn't tell you, if you could explain or provide a link on how to check and select it would be greatly appreciated.
The Closet Candian said:
That I couldn't tell you, if you could explain or provide a link on how to check and select it would be greatly appreciated.
Click to expand...
Click to collapse
Settings > About phone > Baseband version
patmw123 said:
Settings > About phone > Baseband version
Click to expand...
Click to collapse
MDM9625_104662.22.05.27R
I thought you meant
PHP:
*#*#4636#*#*
It has an option to select band
The Closet Candian said:
MDM9625_104662.22.05.27R
I thought you meant
PHP:
*#*#4636#*#*
It has an option to select band
Click to expand...
Click to collapse
Are you 100% stock?
Even if you are, you might try flashing the latest factory image to restore phone to out of box settings.
The reason I am suggesting this is because I had the same issue on my previous phone(HTC M8) with Verizon. I tried everything you have tried and nothing worked until I RUU'd back to stock and it magically started working again.
I realize the M8 is a completely different phone, but if all else has failed it is worth a shot.
FYI, *228, *22898, & *22899 do not work on any LTE enabled VZW device. That is/was used on 3G devices for updating the PRL. In very early LTE devices, dialing that could have actually caused the phone to stop working. It's been fixed now so it doesn't do anything. With the SIM card, the PRL updates automatically when the device connects to the network, so you don't need to dial anything to get the latest PRL.
As for fixing your problem, the only other suggesting I'd say is to try just getting a new SIM card and see if the problem continues.
I find it odd that you are having all of these problems. I originally got my Nexus 6 from Sprint. I am now using Straight Talk. I bought the BYOP kit that came with 9 sim cards, a Verizon activation code, and the $45 monthly service card. The sim cards you get are for Verizon, AT&T, and T-Mobile. (Regular, Micro, Nano for each) I went the Verizon route for obvious reasons. I have had zero problems with service and my LTE is twice as fast as when I was on Sprint. When I look at my lock screen it even says "Verizon Wireless" in the top left corner.
I have yet to experience any of the issues you are having. I know I am not "directly" on Verizon like you are, but that is why I wanted to bring this to your attention. If you would like Verizon coverage on your Nexus 6 for $45 a month check out Straight Talk. You get unlimited talk, text, data. Data is 5GB of LTE then throttled. I have heard the only difference is that you can't quite roam / utilize the partner coverage that someone directly on Verizon can. I have yet to come across anywhere that I have not had signal though.
ldjr said:
Are you 100% stock?
Even if you are, you might try flashing the latest factory image to restore phone to out of box settings.
The reason I am suggesting this is because I had the same issue on my previous phone(HTC M8) with Verizon. I tried everything you have tried and nothing worked until I RUU'd back to stock and it magically started working again.
I realize the M8 is a completely different phone, but if all else has failed it is worth a shot.
Click to expand...
Click to collapse
100% Stock, locked bootloader, no root. I might try that if all else fails, I have an invite to project fi. I was thinking about trying it out even though sprint was horrible in my area and I doubt it has improved.
imnuts said:
FYI, *228, *22898, & *22899 do not work on any LTE enabled VZW device. That is/was used on 3G devices for updating the PRL. In very early LTE devices, dialing that could have actually caused the phone to stop working. It's been fixed now so it doesn't do anything. With the SIM card, the PRL updates automatically when the device connects to the network, so you don't need to dial anything to get the latest PRL.
As for fixing your problem, the only other suggesting I'd say is to try just getting a new SIM card and see if the problem continues.
Click to expand...
Click to collapse
This is my second Verizon SIM and I'm not impressed with the reception.
Rektifying said:
I find it odd that you are having all of these problems. I originally got my Nexus 6 from Sprint. I am now using Straight Talk. I bought the BYOP kit that came with 9 sim cards, a Verizon activation code, and the $45 monthly service card. The sim cards you get are for Verizon, AT&T, and T-Mobile. (Regular, Micro, Nano for each) I went the Verizon route for obvious reasons. I have had zero problems with service and my LTE is twice as fast as when I was on Sprint. When I look at my lock screen it even says "Verizon Wireless" in the top left corner.
I have yet to experience any of the issues you are having. I know I am not "directly" on Verizon like you are, but that is why I wanted to bring this to your attention. If you would like Verizon coverage on your Nexus 6 for $45 a month check out Straight Talk. You get unlimited talk, text, data. Data is 5GB of LTE then throttled. I have heard the only difference is that you can't quite roam / utilize the partner coverage that someone directly on Verizon can. I have yet to come across anywhere that I have not had signal though.
Click to expand...
Click to collapse
Wow I might give that a try. I might have been misinformed but I heard that prepaid plans didn't give you the full service as contract plans.
The Closet Candian said:
Wow I might give that a try. I might have been misinformed but I heard that prepaid plans didn't give you the full service as contact plans.
Click to expand...
Click to collapse
I have been running on straight talk for years across many devices. There is almost no difference. Yes they throttle you after like 4gb or something but I havew never reached that limit with wifi everywhere
The Closet Candian said:
This is my second Verizon SIM and I'm not impressed with the reception.
Click to expand...
Click to collapse
The SIM card has nothing to do with reception. Have you tried a new SIM since the problem started? I suggested it to fix your problem of having no service, not to get a better signal.
+1 on reflashing stock images.
Same problem I had with Verizon on straight talk. I went through so much bs with these people, with same issues you had. It seemed like it was still stuck in GSM or something, and the only band that would work was band 6 on 2g. I could send mms and browse the internet, but a phone call would hang up immediately. USA Band wouldn't work WHATSOEVER.
I called customer service and talked to about 6 different people, all who told me my phone wouldn't work on VZW. When I told them they were full of crap, they would transfer me to somebody else. I finally found someone who ended up changing my phone number on the spot and gave me 5 more gigs of data, but my n6 still wouldn't work; I could call out, but no data or MMS/internet.
I was on the verge of saying **** Verizon. I reflashed factory images and everything was smooth sailing and worked properly. I think there is a bug when you change your radios, something fudges up.
The Verizon straight talk plan is nice if you can get around the hurdles I faced. The only downside,besides what I have already mentioned, is they cap your max speed at 5 mb/s when downloading. I live in an area where ATT rules all, but Verizon picks up LTE in places ATT can't even get 2g (whereas ATT ST downloads around 20+mb/s)... so you'll have to compromise.
FWIW, if you ever hear a customer service rep tell you that they cannot change your phone number without sending you a new sim card, that's a damn lie.
Also, here are my apns to compare with yours. I did not touch these after flashing. I read somewhere that these were the old ones, but they work perfectly.
Using a non Verizon n6 with no issues. I had a local repair shop cut my micro Sim to a nano Sim,and I've been up and running since June. Too bad you are having issues.
Kroniq said:
+1 on reflashing stock images.
Same problem I had with Verizon on straight talk. I went through so much bs with these people, with same issues you had. It seemed like it was still stuck in GSM or something, and the only band that would work was band 6 on 2g. I could send mms and browse the internet, but a phone call would hang up immediately. USA Band wouldn't work WHATSOEVER.
I called customer service and talked to about 6 different people, all who told me my phone wouldn't work on VZW. When I told them they were full of crap, they would transfer me to somebody else. I finally found someone who ended up changing my phone number on the spot and gave me 5 more gigs of data, but my n6 still wouldn't work; I could call out, but no data or MMS/internet.
I was on the verge of saying **** Verizon. I reflashed factory images and everything was smooth sailing and worked properly. I think there is a bug when you change your radios, something fudges up.
The Verizon straight talk plan is nice if you can get around the hurdles I faced. The only downside,besides what I have already mentioned, is they cap your max speed at 5 mb/s when downloading. I live in an area where ATT rules all, but Verizon picks up LTE in places ATT can't even get 2g (whereas ATT ST downloads around 20+mb/s)... so you'll have to compromise.
FWIW, if you ever hear a customer service rep tell you that they cannot change your phone number without sending you a new sim card, that's a damn lie.
Also, here are my apns to compare with yours. I did not touch these after flashing. I read somewhere that these were the old ones, but they work perfectly.
Click to expand...
Click to collapse
The thread owner is on Verizon directly, not Straight Talk. I just offered him the idea. I am using Straight Talk (Verizon Sim Card) with my Nexus 6 and I have had zero issues. When you are on stock / flash stock images, when you boot up your phone, the proper APN settings will load right up and LTE will take off. Works great. Now, what you need to do is write these APN settings down, precisely. I have noticed that sometimes when you flash a custom ROM, the APN settings won't load automatically.
This just happened to me when I flashed "The Pure Nexus Project". I ended up with no data. I manually entered the APN settings and boom. Full data, LTE, MMS, etc
Hey guys been doing some searching do not have a definitive answer. I know Verizon Wireless recently enabled wifi calling on their network for iOS and select android devices which was back at the end of last year. As Android has native support wifi calling since Lolipop I believe, does anybody know if wifi calling works on nexus 6p with a verizon SIM card inserted? I have read different places its part of advance calling, or you may need the verizon messages app, so conflicting information, my new job provides me a phone with VZW, I am currently on T-Mobile do not want to carry two phones but VZW gets next to no service in my neighborhood, talking 1 or 2 bars of 1X only! Any help would be appreciated.
There is currently no wifi calling on VZW and the nexus 6P unless you use VZW's message+ app.
I'd be surprised if any non VZW Android phone ever gets it.
gunnyman said:
There is currently no wifi calling on VZW and the nexus 6P unless you use VZW's message+ app.
I'd be surprised if any non VZW Android phone ever gets it.
Click to expand...
Click to collapse
Thanks! But the wifi calling definitely works with that app installed? I use google voice so SMS isnt what I am looking for as that always works on wifi, I am talking about actual phone calls lol which I know in this day and age is crazy talk
Edit - you mean this app right? https://play.google.com/store/apps/details?id=com.verizon.messaging.vzmsgs
yeah that's the app. It has a voice call option, I just put the phone in airplane mode and enabled wifi. It would NOT make a call so maybe I have no idea what the heck I'm talking about.
Hey guys, I just saw a YouTube video that was posted yesterday where the guy shows that after the update he no longer could connect with his Verizon SIM card in the axon 7. Has anybody else run into this? Mine won't be here until Monday but if this is true I'm going to be sorely disappointed. Thanks for your input.
I am on verizon with no additional problems after the update. I am still always roaming, and my signal is the same (more bars but still the same reception). LTE, MMS, SMS, Cdma all work the same.
I'm really glad to hear that. I'm not so sure the guy knew what he was doing either... Lol :silly:
CaptainElwood said:
I am on verizon with no additional problems after the update. I am still always roaming, and my signal is the same (more bars but still the same reception). LTE, MMS, SMS, Cdma all work the same.
Click to expand...
Click to collapse
Quick question for you bud. I currently have the Moto Z-Force, but I want an unlocked phone that I can root and mess around with and unfortunately this phone doesn't have that capability. Would you say this is a great alternative in terms of functionality and specs? Tia
CaptainElwood said:
I am on verizon with no additional problems after the update. I am still always roaming, and my signal is the same (more bars but still the same reception). LTE, MMS, SMS, Cdma all work the same.
Click to expand...
Click to collapse
I second this. No issues on Verizon unlimited plan after update. Always showing roaming also. Mms, sms, calls work as suppose to. All out of the box settings.
Sent from my ZTE A2017U using XDA-Developers mobile app
tolymatev said:
I second this. No issues on Verizon unlimited plan after update. Always showing roaming also. Mms, sms, calls work as suppose to. All out of the box settings.
Sent from my ZTE A2017U using XDA-Developers mobile app
Click to expand...
Click to collapse
I can third it lol no issues here. Mine actually has better signal after update on verizon and sms/mms everything works still no issues anywhere
My VZW situation. Just an FYI post AND how to fix it.
I'm on Verizon, have had my Axon 7 for over a month now. No issues other than not having VoLTE, and the occasional software farts (Using Nova Launcher now). When I initially set-up my phone, I imported all previous apps directly from the Play Store. I should have known not to install the VZW apps that were previously installed on my HTC One M8 (purchased directly from VZW), but in my excitement for the new phone, it skipped my mind. Anyhow, no issues through 9/19. "Verizon" displayed as my carrier, and full access to the LTE network.
Fast forward to 9/20 (post B27 update) when one of the VZW updated automatically (I don't recall which of the 2 apps I had installed), and BAMM, "123456" displayed as my carrier and no more access to the LTE network (3G only). Later that evening, my VZW account showed my number with an "unauthorized, non-VZW device", whereas, before the VZW app update it showed my HTC one M8. I removed the SIM and shut down the phone, re-installed the SIM and re-booted....nada. Tried what seemed to be every permutation of replacing the SIM card, played around with APN settings...no dice.
My feeling is they booted me off 4G LTE once the app recognized I was using an unauthorized, non-VZW device. The steps below solved the issue (Provided by "vzwcdma" via the ZTE Community Forum).
"As for losing LTE connectivity, I've had a similar problem before, both on the A7 and other devices. On other devices, like Motorola devices, I could just boot into the bootloader and clear the modem state partitions via fastboot, but ZTE seems to have disabled that function in the A7's bootloader. So, for the A7, I had to mess around a bit with the modem mode. Download "Network" or "4G LTE Switch" from the Play Store. Open it and scroll down to "Set preferred network type", where it should say "LTE/GSM/CDMA auto (PRL)". There isn't really a set guide for what you have to do, but try switching into LTE-only mode, try hitting "Turn off radio" and "Turn on radio" (not Airplane Mode), maybe try "LTE/CDMA audo (PRL)", maybe turn off radio, switch to LTE-only mode, turn on radio, etc. At some point (I'm not sure what) the phone will reset its modem state, and should re-connect to Verizon LTE (and when it does, switch the network type back to LTE/GSM/CDMA auto PRL.
My Verizon account also shows "unauthorized, non-VZW device". Shouldn't affect anything. I've been using an unauthorized/non-VZW device prior to the A7 with no issues as well."
roseykr said:
My VZW situation. Just an FYI post AND how to fix it.
I'm on Verizon, have had my Axon 7 for over a month now. No issues other than not having VoLTE, and the occasional software farts (Using Nova Launcher now). When I initially set-up my phone, I imported all previous apps directly from the Play Store. I should have known not to install the VZW apps that were previously installed on my HTC One M8 (purchased directly from VZW), but in my excitement for the new phone, it skipped my mind. Anyhow, no issues through 9/19. "Verizon" displayed as my carrier, and full access to the LTE network.
Fast forward to 9/20 (post B27 update) when one of the VZW updated automatically (I don't recall which of the 2 apps I had installed), and BAMM, "123456" displayed as my carrier and no more access to the LTE network (3G only). Later that evening, my VZW account showed my number with an "unauthorized, non-VZW device", whereas, before the VZW app update it showed my HTC one M8. I removed the SIM and shut down the phone, re-installed the SIM and re-booted....nada. Tried what seemed to be every permutation of replacing the SIM card, played around with APN settings...no dice.
My feeling is they booted me off 4G LTE once the app recognized I was using an unauthorized, non-VZW device. The steps below solved the issue (Provided by "vzwcdma" via the ZTE Community Forum).
"As for losing LTE connectivity, I've had a similar problem before, both on the A7 and other devices. On other devices, like Motorola devices, I could just boot into the bootloader and clear the modem state partitions via fastboot, but ZTE seems to have disabled that function in the A7's bootloader. So, for the A7, I had to mess around a bit with the modem mode. Download "Network" or "4G LTE Switch" from the Play Store. Open it and scroll down to "Set preferred network type", where it should say "LTE/GSM/CDMA auto (PRL)". There isn't really a set guide for what you have to do, but try switching into LTE-only mode, try hitting "Turn off radio" and "Turn on radio" (not Airplane Mode), maybe try "LTE/CDMA audo (PRL)", maybe turn off radio, switch to LTE-only mode, turn on radio, etc. At some point (I'm not sure what) the phone will reset its modem state, and should re-connect to Verizon LTE (and when it does, switch the network type back to LTE/GSM/CDMA auto PRL.
My Verizon account also shows "unauthorized, non-VZW device". Shouldn't affect anything. I've been using an unauthorized/non-VZW device prior to the A7 with no issues as well."
Click to expand...
Click to collapse
Good to know! I've had so many phones and this hardware looks so awesome for the price, but of course vzw isn't gonna play nice with it without some work. Looking forward to getting mine
Verizon still working fine for me.
After the b27 update I saw improved signal strength. I'm on page plus mvno. After driving in a fringe reception area, I lost lte,and I showed as roaming. It seemed to be using boost Mobile from what the phones network menus displayed. Axon doesn't have a mobile network setting for 'system b', only auto & home only. Tried both, rebooting each time, no fix. I ended up resetting phone, fixed it all. I then switched mobile network to home only, and hoping that it's done.
PS-after b27 I had to re-enable a couple settings, pinch for screen shot, etc.
Edit: it's now been several weeks with it set to home network only. I daily drive in fringe reception areas and have better signal strength than ever, with any phone/carrier combo. All is great, no more issues. Great phone!
For reference, I'm on page plus mvno, dropped in my activated sim from my old phone into the right-side sim slot for CDMA services. Then set to home only. Done.
Sent from my Axon 7 using XDA Labs
Just wanted to see if anyone else had inputs of post update Verizon service, good and bad... hasn't been a ton of chatter in the last week. I have a phone on its way from the egg, trying to decide if it's worth starting a new sim card with Verizon and dealing with that work around... is getting the number off a display and ordering online still the easiest way to get activated?
Works great on VZW still. Love the phone.
methcat said:
Just wanted to see if anyone else had inputs of post update Verizon service, good and bad... hasn't been a ton of chatter in the last week. I have a phone on its way from the egg, trying to decide if it's worth starting a new sim card with Verizon and dealing with that work around... is getting the number off a display and ordering online still the easiest way to get activated?
Click to expand...
Click to collapse
I'd say that the Axon works just as well on Verizon as it did prior to the update, but with potentially better signal strength though I didn't really have a big issue with that prior to the update so I'm not sure (the T-Mobile SIM does seem to do a lot better post-update...but Verizon has always worked well).
I really doubt you'll have any substantive trouble with VZW on this device, especially if you're willing and able to mess a bit with some of the more advanced settings just in case a problem does arise. Here are the oddities, and I'm trying to list *all* of them!
1. No VoLTE or (I presume) HD calling
2. Voicemail appears to have to be accessed by dialing *86 as opposed to long-pressing the '1' key
3. Roaming icon is present intermittently
4. Data roaming *must* be enabled to ensure consistent and reliable data service
5. Verizon's website won't recognize the device at all in the Account Overview pages (mine still shows the last "approved" device I had with my VZW SIM - an iPhone 6S)
6. MMS *may* require a hack to get the proper APN, though I've had no trouble with this (I'm prepaid though); the hack requires a GSM SIM, so beware of this
7. 1X reception *seems* a tad weak in terms of dBm but functionally it almost seems better than my other Verizon phones (weird!)
8. Carrier label will be either '123456,' '002127' (EvDO only), or (I think?) '31000' when not using LTE (i.e., 1X or 3G). When on LTE the phone should show "Verizon Wireless" as normal
9. A SIM/modem reset may be necessary once in a great while it seems...so it's good to understand how to navigate to the "Phone Information" screen to toggle radio settings...also, I've found just SIM-cycling with a GSM SIM will often fix any connectivity problems as well...and sometimes just rebooting the phone with no SIM at all can help too (or a combo of all the above!)
If you can tolerate the above issues then the phone is great. I really enjoy it. I've found the Verizon side of things to be pretty reliable on the Axon 7, even with my endless tinkering with radio modes and other stuff, which has seemed to get me into (recoverable) trouble a few times.
Most importantly - the endless chatter on various forums that Verizon "blocks" the Axon 7 and other non-approved devices is total bunk. In every case where I've run into an issue it can be resolved on my side - Verizon is doing nothing whatsoever to inhibit the use of the Axon 7 on its network as far as I can tell (notwithstanding activation hurdles, admittedly)...many of the people making such claims seem to be speaking from a standpoint of total ignorance and it's kind of getting annoying, to be honest...it seems like the minute someone has an issue with the Axon 7, some ignoramus gets on the relevant forums/comments and claims that Verizon is "blocking" the device. Total BS IMO.
Good luck! As far as activation is concerned...I'd say it might be best to just go to Wal-Mart and buy a cheap prepaid phone or something (looks like the HTC Desire 526 has a nano-SIM and is only $37.49 on their website)...or maybe a cheap nano-SIM'd Verizon phone off of Swappa or eBay? That's probably what I'd do...But I know neither of those solutions are particularly helpful...VZW definitely makes it a bit of a pain.
flyer_andy said:
I'd say that the Axon works just as well on Verizon as it did prior to the update, but with potentially better signal strength though I didn't really have a big issue with that prior to the update so I'm not sure (the T-Mobile SIM does seem to do a lot better post-update...but Verizon has always worked well).
I really doubt you'll have any substantive trouble with VZW on this device, especially if you're willing and able to mess a bit with some of the more advanced settings just in case a problem does arise. Here are the oddities, and I'm trying to list *all* of them!
1. No VoLTE or (I presume) HD calling
2. Voicemail appears to have to be accessed by dialing *86 as opposed to long-pressing the '1' key
3. Roaming icon is present intermittently
4. Data roaming *must* be enabled to ensure consistent and reliable data service
5. Verizon's website won't recognize the device at all in the Account Overview pages (mine still shows the last "approved" device I had with my VZW SIM - an iPhone 6S)
6. MMS *may* require a hack to get the proper APN, though I've had no trouble with this (I'm prepaid though); the hack requires a GSM SIM, so beware of this
7. 1X reception *seems* a tad weak in terms of dBm but functionally it almost seems better than my other Verizon phones (weird!)
8. Carrier label will be either '123456,' '002127' (EvDO only), or (I think?) '31000' when not using LTE (i.e., 1X or 3G). When on LTE the phone should show "Verizon Wireless" as normal
9. A SIM/modem reset may be necessary once in a great while it seems...so it's good to understand how to navigate to the "Phone Information" screen to toggle radio settings...also, I've found just SIM-cycling with a GSM SIM will often fix any connectivity problems as well...and sometimes just rebooting the phone with no SIM at all can help too (or a combo of all the above!)
If you can tolerate the above issues then the phone is great. I really enjoy it. I've found the Verizon side of things to be pretty reliable on the Axon 7, even with my endless tinkering with radio modes and other stuff, which has seemed to get me into (recoverable) trouble a few times.
Most importantly - the endless chatter on various forums that Verizon "blocks" the Axon 7 and other non-approved devices is total bunk. In every case where I've run into an issue it can be resolved on my side - Verizon is doing nothing whatsoever to inhibit the use of the Axon 7 on its network as far as I can tell (notwithstanding activation hurdles, admittedly)...many of the people making such claims seem to be speaking from a standpoint of total ignorance and it's kind of getting annoying, to be honest...it seems like the minute someone has an issue with the Axon 7, some ignoramus gets on the relevant forums/comments and claims that Verizon is "blocking" the device. Total BS IMO.
Good luck! As far as activation is concerned...I'd say it might be best to just go to Wal-Mart and buy a cheap prepaid phone or something (looks like the HTC Desire 526 has a nano-SIM and is only $37.49 on their website)...or maybe a cheap nano-SIM'd Verizon phone off of Swappa or eBay? That's probably what I'd do...But I know neither of those solutions are particularly helpful...VZW definitely makes it a bit of a pain.
Click to expand...
Click to collapse
#6 might not need the GSM SIM workaround anymore after the B27 update. The + sign shows up for me all the time now, even if I only have a Verizon SIM inserted.
thanks for the list guys, i think i'll give it a shot. i'm going to try to add it as a second line to my wifes plan online. is borrowing a friends imei from a nano phone still the best way to get a new activated sim for this phone?
that 526 is a predaid, will verizon just switch that sim to plan if i call in? or are they different?
---------- Post added at 03:42 PM ---------- Previous post was at 03:18 PM ----------
methcat said:
that 526 is a predaid, will verizon just switch that sim to plan if i call in? or are they different?
Click to expand...
Click to collapse
found this, not sure if this is still the rule...
http://www.prepaidphonenews.com/2016/02/new-policy-may-require-verizon-prepaid.html
"It turns out that Verizon made a policy change effective 1/17/16 that requires Verizon Prepaid Phones to be activated on Verizon Prepaid and have at least $30 in airtime applied to them before they cam be used on Verizon postpaid. A Reddit user posted a copy of an internal Verizon document detailing the new rule:
Effective 1/17/2016, customers who purchase a Prepaid 4G device must activate on a $30, $45, or $60 Prepaid plan and make at least 1 monthly service payment before they are eligible to move the device to a new or active Postpay account .
Device remains locked until first month’s payment is made on their Prepaid plan.
Device is unlocked automatically upon successful first month’s payment and can be used on Postpaid plan (new SIM or SIM swap).
Attempting to use an active Postpay SIM Card with a new 4G LTE Prepaid PIB smartphone prior to making the required monthly payment, hotlines the Postpay MDN (SFO 83643) . The hotline remains until first month’s payment is made.
Customers who activate on the $45 or $60 Prepaid plans and enroll in Auto Pay, receive bonus 1GB data per month.
If account is hotlined:
Data access, outgoing calls, and text messaging do not work.
Text message is sent to smartphone.
*VZW FREE MSG: Phone must be activated on Verizon Wireless Prepaid service and first monthly payment must be made before it can be used with any other service. *
Auto-remark is placed on the customer's account.
*SIM Swap attempted: MDN Hotlined. Phone must be activated on VZW Prepaid service and first month paid before it can be activated as postpaid. *"
methcat said:
thanks for the list guys, i think i'll give it a shot. i'm going to try to add it as a second line to my wifes plan online. is borrowing a friends imei from a nano phone still the best way to get a new activated sim for this phone?
that 526 is a predaid, will verizon just switch that sim to plan if i call in? or are they different?
---------- Post added at 03:42 PM ---------- Previous post was at 03:18 PM ----------
found this, not sure if this is still the rule...
http://www.prepaidphonenews.com/2016/02/new-policy-may-require-verizon-prepaid.html
"It turns out that Verizon made a policy change effective 1/17/16 that requires Verizon Prepaid Phones to be activated on Verizon Prepaid and have at least $30 in airtime applied to them before they cam be used on Verizon postpaid. A Reddit user posted a copy of an internal Verizon document detailing the new rule:
Effective 1/17/2016, customers who purchase a Prepaid 4G device must activate on a $30, $45, or $60 Prepaid plan and make at least 1 monthly service payment before they are eligible to move the device to a new or active Postpay account .
Device remains locked until first month’s payment is made on their Prepaid plan.
Device is unlocked automatically upon successful first month’s payment and can be used on Postpaid plan (new SIM or SIM swap).
Attempting to use an active Postpay SIM Card with a new 4G LTE Prepaid PIB smartphone prior to making the required monthly payment, hotlines the Postpay MDN (SFO 83643) . The hotline remains until first month’s payment is made.
Customers who activate on the $45 or $60 Prepaid plans and enroll in Auto Pay, receive bonus 1GB data per month.
If account is hotlined:
Data access, outgoing calls, and text messaging do not work.
Text message is sent to smartphone.
*VZW FREE MSG: Phone must be activated on Verizon Wireless Prepaid service and first monthly payment must be made before it can be used with any other service. *
Auto-remark is placed on the customer's account.
*SIM Swap attempted: MDN Hotlined. Phone must be activated on VZW Prepaid service and first month paid before it can be activated as postpaid. *"
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Click to collapse
Dang...yeah I think you're right about this. My mistake...ugh I wish they'd just make it easy! In that case I'd say Swappa would be the best route...I've bought a few phones off of there and it's always been a great experience.
What are your APN settings? I'm having issues getting my data to work on Verizon.
Salmonella lolz said:
What are your APN settings? I'm having issues getting my data to work on Verizon.
Click to expand...
Click to collapse
Mine: http://forum.xda-developers.com/showpost.php?p=68263623&postcount=61
So frustrating. Before update used today Verizon in upper left corner. Switched to 123456 after update. Rebooted and it went back. After another reboot it only says 123456 and nothing I do will change it back. And now when I get an MMS hangouts tells me it needs to download it but nothing happens. I never get LTE anymore either.
Edit: not sure what I did but it's back now. Might have something to do with bearer in apn settings being lte.
KyJelly69 said:
So frustrating. Before update used today Verizon in upper left corner. Switched to 123456 after update. Rebooted and it went back. After another reboot it only says 123456 and nothing I do will change it back. And now when I get an MMS hangouts tells me it needs to download it but nothing happens. I never get LTE anymore either.
Edit: not sure what I did but it's back now. Might have something to do with bearer in apn settings being lte.
Click to expand...
Click to collapse
That's #9 in the above list that was posted. Need to cycle the modem state of the device.
so, can someone help me with a little clarification? did ZTE ever actually disable anything regarding Verizon on this phone? i know when people quote the webinar, it sounded like they were going to. i understand that the functionality is basically all still working, but i'm wondering if maybe i'm confused on the terminology.
in this post on reddit, i heard the same thing that has been repeated by some, and i am wondering if i have my band terminology confused. is the cdma part different from the 4g lte part(and that's why it's still working)?, or is sarah just incorrect?
SarahSchmera 3 points 9 hours ago
Axon 7
Doesn't work on Verizon yet. It supposedly has CDMA radios but the radio firmware has them disabled. ZTE can't by law enable the CDMA radios because they didn't get FCC approval for the CDMA radios. They would have to pay for the testing and then resubmit the device to the FCC to get approval before they turned on the CDMA radios through a software update.
And the device doesn't have the firmware for VoLTE, HD calling or WiFi calling on Verizon.
Click to expand...
Click to collapse
Hello,
The nougat update was installed on my Sprint S7 edge the other night. Now I can't use the Internet while I'm on a call! I did calling and surfing with no problem before this update. I called sprint and they basically said that you can be on WiFi and call / surf no problem, which is true. But I am often away from WiFi and need to use internet while on call. I tried the different modes such as CDMA, LTE/CDMA, GSM/UMTS, AND Automatic but same problem.
Has anyone experienced this? Is there a setting or something to fix this?
Looks like I may have to go back to AT&T! ?
Thanks in advance
That is a limitation of Sprint, not Nougat. I switched from AT&T to Sprint last April and ran into the same issue immediately. While I plan to switch back to AT&T or Verizon, I've been using the hangouts dialer/google voice to make calls over LTE. This fixes the issue for me for the time being.
-Matt
coolecho said:
Hello,
The nougat update was installed on my Sprint S7 edge the other night. Now I can't use the Internet while I'm on a call! I did calling and surfing with no problem before this update. I called sprint and they basically said that you can be on WiFi and call / surf no problem, which is true. But I am often away from WiFi and need to use internet while on call. I tried the different modes such as CDMA, LTE/CDMA, GSM/UMTS, AND Automatic but same problem.
Has anyone experienced this? Is there a setting or something to fix this?
Looks like I may have to go back to AT&T!
Thanks in advance
Click to expand...
Click to collapse
I've never been able to access data over cellular while on a call on my S7 Edge. Nougat or Marshmallow. Worked fine on older phones, but Sprint's Spark network doesn't allow it.
I came from T-Mobile who I truly despise so I decided to give sprint a shot. I've been on sprint for years now on and off and I have NEVER been able to use the internet while on a call. As others stated above, their POS network doesn't allow it. It was the limitations of a CDMA network, but couple years ago, Verizon upgraded their CDMA network and now they can browse and talk at the same time. Sprint is the ONLY network that doesn't allow it that's in the top 4. ATT, TMO, VZW. While sprint was racing to be the first carrier to allow 4G (which they were) other networks were prepping for LTE and setting up their infrastructure to surf blazing speeds and still talk and sprint is stuck in the stone age's. Rant over lol
kennypow3rs said:
I came from T-Mobile who I truly despise so I decided to give sprint a shot. I've been on sprint for years now on and off and I have NEVER been able to use the internet while on a call. As others stated above, their POS network doesn't allow it. It was the limitations of a CDMA network, but couple years ago, Verizon upgraded their CDMA network and now they can browse and talk at the same time. Sprint is the ONLY network that doesn't allow it that's in the top 4. ATT, TMO, VZW. While sprint was racing to be the first carrier to allow 4G (which they were) other networks were prepping for LTE and setting up their infrastructure to surf blazing speeds and still talk and sprint is stuck in the stone age's. Rant over lol
Click to expand...
Click to collapse
Sprint actually did allow simultaneous voice and data for a while. It worked fine on my G3 (and still does, actually). But it doesn't work on any of the new phones that support their faster "Spark" network, or whatever they're calling it now.
meyerweb said:
Sprint actually did allow simultaneous voice and data for a while. It worked fine on my G3 (and still does, actually). But it doesn't work on any of the new phones that support their faster "Spark" network, or whatever they're calling it now.
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Click to collapse
what you said is 100% true but to add to the dialogue, the reason it doesn't work anymore is because manufacturers have reduced cell antennas down to 1
older devices used 2-3 antennas, so it was possible to use 1 antenna for internet on a LTE frequency while the other antenna was in use for voice calls.
VoIP is essentially a data stream so with 1 antenna that's the only workaround.
The last galaxy phone that did simultaneous voice and data (while not on wifi) was th GS3 . it had a radio in it call SVDO (simultaneous voice and data option)
no other galaxy phone since then can do both UNLESS your on wifi.
kennypow3rs said:
I came from T-Mobile who I truly despise so I decided to give sprint a shot. I've been on sprint for years now on and off and I have NEVER been able to use the internet while on a call. As others stated above, their POS network doesn't allow it. It was the limitations of a CDMA network, but couple years ago, Verizon upgraded their CDMA network and now they can browse and talk at the same time. Sprint is the ONLY network that doesn't allow it that's in the top 4. ATT, TMO, VZW. While sprint was racing to be the first carrier to allow 4G (which they were) other networks were prepping for LTE and setting up their infrastructure to surf blazing speeds and still talk and sprint is stuck in the stone age's. Rant over lol
Click to expand...
Click to collapse
Regarding Sprint racing to be the first carrier with 4G (Wimax) while the others were prepping for LTE, Sprint wanted to also do LTE like the others but at that time LTE was nowhere near ready & they had to do something with the spectrum they were sitting on at that time or else they would've lost it.
Robalboa said:
The last galaxy phone that did simultaneous voice and data (while not on wifi) was th GS3 . it had a radio in it call SVDO (simultaneous voice and data option)
no other galaxy phone since then can do both UNLESS your on wifi.
Click to expand...
Click to collapse
Last phone I remembered being able to do this was the Note 3. Man I miss being able to use simultaneous data & voice.
Sent from my SM-G935P using Tapatalk
Well that sucks. We should have that option it's freaking 2017 lol. It's hard to take them serious. I also keep hearing of a soft bank and TMO partnership they really do want to pair sprint with TMobile to compete against Verizon and ATT. If sprint did merge with TMO they could route calls through another frequency/band and have data sit on the LTE band.
Robalboa said:
The last galaxy phone that did simultaneous voice and data (while not on wifi) was th GS3 . it had a radio in it call SVDO (simultaneous voice and data option)
no other galaxy phone since then can do both UNLESS your on wifi.
Click to expand...
Click to collapse
Actually, a work-around that I've tried is using the Google Hangouts dialer. You can surf the web and be on the phone. Kinda sucks they eliminated the simultaneous talk and data.
I can attest that until the latest Nougat update (last week) I was able to be on a phone call while connecting to the internet and webex. I do this a lot due to being stuck in traffic and having to attend conference calls while driving.
My phone is a Galaxy S7 Edge. I also had this ability with my Note 3. Something fishy is going on here.
I'm really upset that this is happening all of a sudden, strangely right after the freaking software update. I want the feature back! Now every forum says that Sprint doesn't support it on these phone. BS! I am proof it did have the ability. They just took it away with stealthy maliciousness. Sprint needs to give us back the ability to use data and voice simultaneously!
I'm using s7 edge too. if anybody still can't use data while on call. try to turn off your power saving mode. don't turn off your power saving mode while you on call. off ur power saving mode before you call or answer someone. i update this reply while on call too.
I think nowaday most updates are all a big BS. just another ploy to take away all the neat features and give the phone companies more controls, limiting user ability, etc.... i.e. to save the phone companies bandwidth and data use..
My old samsung S4 can do everything after i completely rooted it. from hotspot to simult data and voice, also sim unlock... all done by me just reading xda
I want to upgrade to something newer with removable battery and microsd card in the form of a LG G5. and it's been a real PIA. first phone i got it has the latest firmwarez preventing any enabling of tethering or DIY sim unlock... Had to return it.... 2nd phone has earlier firmware so i can enable tethering. but has no way to use data and voice at same time.
So I just bought and retrieved from the mail a (locked to tracfone/straight talk) Samsung s8 for a steal off eBay for $400. I currently use a Verizon sim on my unlocked verizon galaxy s6 and plan to continue using Verizon's network but I want ed to know if it's possible to flash the phone to a Verizon stock? Do I have to unlock the phone and is it possible?
It's not a huge deal breaker if I cant. But I wanted to do it as an experiment because for some reason, my verizon Samsung s6 on nougat can bypass the hotspot subscription screen and initiate right away. I wanted to flash my s8 because tracfones don't usually have the mobile hotspot feature and if I can flash it, id like to see if the same trick applies. I use the hotspot feature to save me when I need to use my laptop away from home or play my switch online in a no Wi-Fi zone.
But like I said i can live without it, I just really wanted the phone.