Just got the news...cracked screens aren't covered free of charge anymore
Sent from my PC36100 using XDA App
kixcastillo77 said:
Just got the news...cracked screens aren't covered free of charge anymore
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
NO WAY! WHAT? OH MY GOD! That is so old...
Really?? We had been covering cracked screens free with replacement or repair at our store. As of today we don't though.
Sent from my PC36100 using XDA App
Yeah a buddy of mine just went through this with Sprint a week or so ago. Bummer though.
Not covered if you have the accidental damage or whatever sprint calls it coverage? Or you're saying you have to go through assurion and pay $100?
Can I still get mine fixed without insurance for $35?
Well now every cracked screen has to be replaced through insurance claim with $100 deductible. Pretty much back to how things used to be.
Sent from my PC36100 using XDA App
Hmm... Wonder what sprint is going to do with all the surplus of screens in inventory... Were they losing too much $$ on these repairs?
If you have the right tools (wedges and torx bits), how difficult is it to swap a screen out?
gpz1100 said:
Hmm... Wonder what sprint is going to do with all the surplus of screens in inventory... Were they losing too much $$ on these repairs?
If you have the right tools (wedges and torx bits), how difficult is it to swap a screen out?
Click to expand...
Click to collapse
Its fairly easy. Three or four minutes at the most
Sent from my PC36100 using XDA App
I'm not really sure I believe this until Sprint says so. That was one of the big points of the warranty change a few months ago, I doubt they would change it back this quick.
akarol said:
NO WAY! WHAT? OH MY GOD! That is so old...
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Click to collapse
You're kinda lame
kixcastillo77 said:
Its fairly easy. Three or four minutes at the most
Sent from my PC36100 using XDA App
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Click to collapse
Yea but how much does the screen cost Sprint and does the $35 we pay offset that cost? That is the real question.
delete.......
Id post you the proof but im pretty sure ill get in trouble lol
Sent from my PC36100 using XDA App
When compusa was around, we charged $25-50 to install memory. Took long to get the machine unpackaged than to pop the memory in... Labor is labor...
Someone should do a diy on screen replacement
Sent from the Evo 4G
mbaseball3 said:
Someone should do a diy on screen replacement
Sent from the Evo 4G
Click to expand...
Click to collapse
If you have the screen its really easy...just four t4 screws outside and one small phillips inside.
Sent from my PC36100 using XDA App
http://www.amazon.com/HTC-Evo-Replacement-LCD-Screen/dp/tech-data/B00427SHXO
Wonder if this includes the digitizer too...
gpz1100 said:
http://www.amazon.com/HTC-Evo-Replacement-LCD-Screen/dp/tech-data/B00427SHXO
Wonder if this includes the digitizer too...
Click to expand...
Click to collapse
Nope it doesn't. Right under it it'll tell you better together buy this with digitizer for 70 lol
Sent from my PC36100 using XDA App
I just had a Evo replaced 2 days ago due to a cracked screen. There was no insurance on the line. They charged me 35$ and handed me a new phone. This was in Southern Indiana. Whole process took about 15 minutes at a corporate store.
Edit: Sorry still working on my reading comprehension. Missed the FREE part.
Related
Hey guys... I'm rooted but my charging port happen to break... Should I unroot my evo before taking it in for insurance replacement? I was thinking of just dropping it in water? What should I do?
Sent from my PC36100 using XDA Premium App
Yes you should unroot just to be smart about it.
Why would you drop it in water?
So you have to pay the $100 deductible?!?
Either way I think I will pay the 100 dollars... I don't believe I have factory warranty....
Sent from my PC36100 using XDA Premium App
towncop1978 said:
Either way I think I will pay the 100 dollars... I don't believe I have factory warranty....
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
You pay the $8 a month right?
That covers manufacturer defects.
Unless they see physical damage, they will cover it.
towncop1978 said:
Hey guys... I'm rooted but my charging port happen to break... Should I unroot my evo before taking it in for insurance replacement? I was thinking of just dropping it in water? What should I do?
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
If you did not physically break the soldering pads off of the board then a sprint repair center will replace your phone for free. If you did then they will tell you to file a claim.
Sent from my PC36100 using XDA Premium App
it's not a short term fix, but buy an external charger with a couple of extra batteries from China for $20. It will take a few weeks to get, but I never charge my phone, just switch batteries.
I do pay the insurance fee a month.... Now I'm looking to see where I can find the link to unroot my phone.... does anyone have it handy.... I used unrevoked... I think that was the name of it....
Sent from my PC36100 using XDA Premium App
towncop1978 said:
I do pay the insurance fee a month.... Now I'm looking to see where I can find the link to unroot my phone.... does anyone have it handy.... I used unrevoked... I think that was the name of it....
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=780141
I believe they broke off because I feel the plug move within the port itself...
Sent from my PC36100 using XDA Premium App
Thanks matty... I will try this tonight when I get home... Hope it works.....
Sent from my PC36100 using XDA Premium App
Can't you just open the phone and carefully solder the charging port back on? It should not be too difficult and you'll save a lot of time.
iwin2000 said:
Can't you just open the phone and carefully solder the charging port back on? It should not be too difficult and you'll save a lot of time.
Click to expand...
Click to collapse
It's not that easy with the tiny boards on cell phones. You would have to be an expert at soldering and have specialized soldering equipment.
Charging port broke on mine also... Called Sprint to ask to replace it. You need to be stern when talking with the rep, this is a known defect of the EVO. And they will replace it at no charge as they did for me. I unrooted and had a replacement within 3 days. Hope this helps.
Sent from my PC36100 using XDA App
Sprint changed their service thing, They will service rooted phones.
Just don't expect them to still be rooted.
Source: http://forum.xda-developers.com/showthread.php?t=1184290
Ophois said:
Sprint changed their service thing, They will service rooted phones.
Click to expand...
Click to collapse
Unfortunately everyone's experience varies based on the store...even since the policy change.
Since unrooting takes only a few minutes its worth doing.
towncop1978 said:
I believe they broke off because I feel the plug move within the port itself...
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
The port will move reguardless of which condition your port is in. The only way to know for sure is to open up the phone. Which a sprint repair center will do for free for you since you have tep.
Sent from my PC36100 using XDA Premium App
When I had my evo I had the same problem I called it in and had them send me one.
Sent from my Nexus S 4G using XDA Premium App
I returned 2 phones to a repair center and all I did was flash a rooted stock rom and they replaced two phones due to a charging port no questions asked
My charging port broke, unfortunately my battery was so low I couldn't unroot. Luckily the guy at the sprint store was nice enough to work with me on it anyway and replaced free. He said that they weren't supposed to repair rooted HTC phones (for whatever reason). So hope that you're able to unroot and avoid the hassle.
My charging port also broke. So I took it to my local sprint store and they told me to return it to stock condition and come back. So I hopped on xda and downloaded a couple of things and unrooted it right in front of him on the spot.
I suspected the guy behind the counter didn't mind too much since he was showing me his rooted EVO running CM7. I should have my new phone in a couple of days.
Sent from my PC36100 using XDA App
So I'm looking to get on the nexus train with the prime in the fall, but until then I'm casually looking for a ns4g to tide me over. I''ve found one with a broken screen for pretty cheap, and I have TEP from Sprint, so here's my question: if I get the ns4g, activate it on my line, and then take it in for a repair, will they fix it free of charge or will I have to pay a deductible?
Sent from my Transformer TF101 using xda premium
They will repair or replace it with a refurb. They could be a stubborn and make you wait 30 days before they will touch it.
Sent from my Nexus S 4G using xda premium
you will not have to wait the 30 days , but you will have to pay a 100 deductible if the screen is broken.
steviee7 said:
you will not have to wait the 30 days , but you will have to pay a 100 deductible if the screen is broken.
Click to expand...
Click to collapse
Thanks for the heads up. I guess I'll sav my $$ for the big one.
Sent from my Epig 4g using XDA Premium App
steviee7 said:
you will not have to wait the 30 days , but you will have to pay a 100 deductible if the screen is broken.
Click to expand...
Click to collapse
It actually depends how bad. If it is a minor crack less than so many inches they will repair or replace for free. If it is bad cracking or completely shattered then you would have to make an insurance claim
Sent from my Nexus S 4G using xda premium
So just got home and found out the wife dropped her phone and broke the gorilla glass. It was in a Seido Active X case.
She took it to a repair center and they said no insurance, buy a new phone.
Haven't several people on here gotten this issue fixed for like $35? Contract not up for like a year, so full price not an option.
Sent from my SPH-D700 using Tapatalk
frostedunit said:
So just got home and found out the wife dropped her phone and broke the gorilla glass. It was in a Seido Active X case.
She took it to a repair center and they said no insurance, buy a new phone.
Haven't several people on here gotten this issue fixed for like $35? Contract not up for like a year, so full price not an option.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
$35 if you have TEP
XxLostSoulxX said:
$35 if you have TEP
Click to expand...
Click to collapse
I didn't, and it cost me $35 for a replacement.
Should be free with TEP $35 w/o ...
but i believe recently sprint has changed their view on this and no longer replacing screens so cheap
iSaint said:
Should be free with TEP $35 w/o ...
but i believe recently sprint has changed their view on this and no longer replacing screens so cheap
Click to expand...
Click to collapse
LOL ... Love the New Banner , iSaint
Yeah the $35 is not for accidental damage. That is exactly what the insurance is for....sorry. You can find one on Ebay for about $125.
Sent from my SAMSUNG-SGH-I717 using xda premium
Actually, if the crack is more than an inch they dont have to touch it. I just replaced my glass and i have TEP. Charged me the $100 deductible because it was more than an inch. Trust me i went round and round trying to get it done for free.
Sent from my GT-P7310 using XDA
Thanks guys. I knew somebody had gotten theirs done w/o TEP.
Wife just called her cousin's husband who works for Sprint and he said they've cracked down on replacing Epic hardware. He is gonna check to see what he can do tomorrow so I'm crossing my fingers.
If nothing else, it's back to the Rumor 2 for her!!
Sent from my SPH-D700 using Tapatalk
frostedunit said:
Thanks guys. I knew somebody had gotten theirs done w/o TEP.
Wife just called her cousin's husband who works for Sprint and he said they've cracked down on replacing Epic hardware. He is gonna check to see what he can do tomorrow so I'm crossing my fingers.
If nothing else, it's back to the Rumor 2 for her!!
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
That'll learn her...lol. Good luck. I hope he gets it fixed for her...hate to see an Epic go down like that.
Sent from my SPH-D700 using xda premium
kennyglass123 said:
That'll learn her...lol. Good luck. I hope he gets it fixed for her...hate to see an Epic go down like that.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
It's not like she made use of it, what with it being bone stock and all.
I thought about adding a line and getting myself a new phone, but the development for the other phones is awful!!
Sent from my SPH-D700 using Tapatalk
I would check out indy cellular repair... h t t p : / / indycrc . c o m /
they can give you an idea on cost vs buying a new or used phone. You can mail it to them or if you are in indy you can drop it off.
TexasEpic4G said:
LOL ... Love the New Banner , iSaint
Click to expand...
Click to collapse
Haha thanks bro .. It's a real team btw
https://twitter.com/#!/tt_android
Umm assurion $100 maybe only $50 now
jbadboy2007 said:
Umm assurion $100 maybe only $50 now
Click to expand...
Click to collapse
He had no insurance Jbad.
Sent from my SAMSUNG-SGH-I717 using xda premium
kennyglass123 said:
He had no insurance Jbad.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Sorry op I missed that. I'm not really flaming you but to own a $500 phone and not insure it for $7 a mth is idiocy
jbadboy2007 said:
Sorry op I missed that. I'm not really flaming you but to own a $500 phone and not insure it for $7 a mth is idiocy
Click to expand...
Click to collapse
Yeah I keep saying I need insurance, but between the 2 of us, we've had 9 phones over the last 10 years and this is the first one that has ever been broken (other than warranty issues).
Sent from my SPH-D700 using Tapatalk
frostedunit said:
Yeah I keep saying I need insurance, but between the 2 of us, we've had 9 phones over the last 10 years and this is the first one that has ever been broken (other than warranty issues).
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
So you saved $1680. You can afford the repair or to buy a used one and still smile at your savings.
Sent from my SAMSUNG-SGH-I717 using xda premium
jbadboy2007 said:
Umm assurion $100 maybe only $50 now
Click to expand...
Click to collapse
100$ for smart phone only 50$ for non smart phone
tell her to live with it and think about her poor defenseless phone every time she makes a phone call.. Or worse case, buy her a flip phone..
or you could try buying a bad ESN phone off ebay and see about switching the glass.. Maybe you could find a tutorial somewhere.. Either way.. good luck
Samsung does repairs too. Might call them and see how much.
Sent from my SPH-D700 using XDA
You guys know how much Sprint replacing our Epic4Gs for w/ insurance these days? $100?
Also, you think they'd let me switch phones instead? I'm trying to wait out thus galaxy S3 but my severely cracked screen is bothering me.
Sent from my SPH-D700 using XDA
Yep replacement will be 100
And its a maybe depending on your rep... but most likely no.
Sent from my SPH-D710 using Tapatalk
Gotta love bestbuy. Free replacements all day.
Sent from my SPH-D700 using xda premium
I dont get how you end out paying that much. Ive only had to pay $35 for a replacement and i didnt have a warranty or anything.
Sent from my Galaxy Tab 10.1
|| Acer || said:
I dont get how you end out paying that much. Ive only had to pay $35 for a replacement and i didnt have a warranty or anything.
Sent from my Galaxy Tab 10.1
Click to expand...
Click to collapse
OP has a cracked screen - that and water damage takes deductible to $100 with asurion. If the phone (ie a replacement) is still under its 1 year warranty, and doesn't have one of the above 2 issues then Asurion will swap it for free.
My space bar is split down the middle (still works just annoying), my battery won't hold a charge, every now and then while charging several battery widgets showed the batter charged but loosing power, one of those 3 triangle things (where the battery is, the part that touches the gold squares on the batter) is bent.
Will I have to pay $100 or can I get a new epic free? I had this phone since February 2011 (or 2010 I forget but it was the february after the phone came out)
Sent from my SPH-D700 using Tapatalk
Take a pick and press in on one of the ext antenna port. This will kill you signal and they will say hardware and replace it for $35. If you have water or broken screen, no luckat all. Simple.
Sent from my SPH-P100
XtaC318 said:
Gotta love bestbuy. Free replacements all day.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
They wouldn't replace mine when I lost it. Signed up for Sprint insurance and now it's only $100.
Its a waste of a $100. Hopefully the Nexus comes out at a good price.
Quicksand Jesus said:
They wouldn't replace mine when I lost it. Signed up for Sprint insurance and now it's only $100.
Click to expand...
Click to collapse
They don't replace lost phones that's why we never used bestbuy
Sent from my SPH-D700 using xda premium
Fire n mage said:
They don't replace lost phones that's why we never used bestbuy
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Or that's why you be responsible and don't misplace your phone.
Sent from my SPH-D700 using xda premium
Just dropped my phone and cracked the screen. Should I file for a replacement or get one off of eBay?
younggangsta_s said:
Just dropped my phone and cracked the screen. Should I file for a replacement or get one off of eBay?
Click to expand...
Click to collapse
Almost the same money in all ways. If you didnt brake the screen and just the glass, youll prob break it trying to replace it. Also it wont feed the same after you get it that far apart. I would say Ebay and switch the board out. Insurance if you got it. Like I said tho, about the same money. Global Direct is the best place for parts. A few bucks higher than ebay but 100% genuine and will have the adhesive made for it. PM me if you need a price, they hide them.
Sent from my SPH-P100 using Tapatalk 2
Alright well I had these opening on the side of my epic form dropping it so much and one day I had it in the bathroom while the shower was running and I think the steam killed the screen. it slowly "Faded to black" literally it took like two days lol. It's been two weeks and Im finally calling it quits and getting a new one. Im considering sending it out if anyone wants to play with it, if you fix it I may be able to buy it from you at a reasonable price. But my main question is, does anyone want it?
stop!
Just wannna make sure you know how assurion works:
1. report a phone as broken
-required to send in device
-100 dollar deductible
2. report devices as lost
-phone blacklisted from all further sprint services, bad esn
-100 dollar deductible
3. report device as stolen
-require police report
-100 dollar deductible
-black listed esn.
I have a screen laying around. I'll totally grab it from you and fix it. PM me if your serious buddy.
Sent from my SPH-D700 using XDA
Fire n mage said:
Alright well I had these opening on the side of my epic form dropping it so much and one day I had it in the bathroom while the shower was running and I think the steam killed the screen. it slowly "Faded to black" literally it took like two days lol. It's been two weeks and Im finally calling it quits and getting a new one via asurion. Im considering sending it out if anyone wants to play with it, if you fix it I may be able to buy it from you at a reasonable price. But my main question is, does anyone want it?
Click to expand...
Click to collapse
I have one of these too. But I don't have insurance since the phone isn't worth the deductible. Just bought another. And it was cool watching it fade.
Sent from my SPH-D700 using Tapatalk 2
b16flybye said:
I have a screen laying around. I'll totally grab it from you and fix it. PM me if your serious buddy.
Sent from my SPH-D700 using XDA
Click to expand...
Click to collapse
Eh I think I toasted it now, don't dip your phone in 91% rubbing alcohol? Lol I figured I'd try it since I was getting a new phone anyways. Now theres a blotch of rainbow in the middle lmao. Thanks for the offer though.
I replaced basically my whole phone for 48 bux.
http://www.ebay.com/itm/230779485447
And, new screens can be had for $37.50.
http://www.ebay.com/itm/300695619788
On another note, I would love to take the phone, i'll even pay shipping!
Kitteh298 said:
I replaced basically my whole phone for 48 bux.
http://www.ebay.com/itm/230779485447
And, new screens can be had for $37.50.
http://www.ebay.com/itm/300695619788
On another note, I would love to take the phone, i'll even pay shipping!
Click to expand...
Click to collapse
Nice job hahaha, and thanks for the links, I think ill give it up though, but I do warn you, I think it is toasted. The phone does still power up and I know it functions fully, but the screen is black, and there's a blotch of rainbow now (in the light) from a "alcohol bath"
Sent from my SPH-D700 using xda premium
Fire n mage said:
Nice job hahaha, and thanks for the links, I think ill give it up though, but I do warn you, I think it is toasted. The phone does still power up and I know it functions fully, but the screen is black, and there's a blotch of rainbow now (in the light) from a "alcohol bath"
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Well I could so use it for the glass mines spider webbed and wouldn't mind taking if you want to help a brother out
Sent from my SPH-D700 using Tapatalk 2
rulyskull said:
Well I could so use it for the glass mines spider webbed and wouldn't mind taking if you want to help a brother out
Sent from my SPH-D700 using Tapatalk 2
Click to expand...
Click to collapse
I could do that, there's not any noticable blemishes on it. If you honestly need it I think that takes priority over just having it. No offense Kitteh .
Sent from my SPH-D700 using xda premium
You can't replace just the glass bro... but if you want it, You can has. I have a epic with a shattered screen. I figured the main board out of this one would be good. I would love to have it
Sent from my Samsung Epic using Tapatalk 2
Kitteh298 said:
You can't replace just the glass bro... but if you want it, You can has. I have a epic with a shattered screen. I figured the main board out of this one would be good. I would love to have it
Sent from my Samsung Epic using Tapatalk 2
Click to expand...
Click to collapse
Crap that's right I did remember reading that the touch screen and screen its self is almost impossible to get apart, so if kitteh wants he he can't have it I don't mind
Sent from my SPH-D700 using Tapatalk 2
Well then, how do you want to do this? I could PayPal you some cash to ship.
Hmm, paypal sounds good, I have to setup my own account I've been meaning to lol I'm only 17 so I haven't needed one ill let you know when I got it all setup
Sent from my SPH-D700 using xda premium
Sounds good, I just turned 17, 8 days ago.
Sent from my Samsung Epic using Tapatalk 2
Kitteh298 said:
Sounds good, I just turned 17, 8 days ago.
Sent from my Samsung Epic using Tapatalk 2
Click to expand...
Click to collapse
Its a present then and pft 17 year old I'm turning 16 next week
Sent from my SPH-D700 using Tapatalk 2
Lol thanks. Are you about ready over there?
Sent from my Samsung Epic using Tapatalk 2
Complete Touchscreen and Keyboard Replacements
Alright people, here's the deal. If there's anyone out there with Sprint Samsung Epic 4G/D700s with LCDs which are defective, please PM me as I have the means as well as tools to replace them so you don't have to fork out $100 over to Asurion only to receive a reconditioned device back.
wireless.praying.mantis said:
Alright people, here's the deal. If there's anyone out there with Sprint Samsung Epic 4G/D700s with LCDs which are defective, please PM me as I have the means as well as tools to replace them so you don't have to fork out $100 over to Asurion only to receive a reconditioned device back.
Click to expand...
Click to collapse
A little late now XD but ill be sure to remember you in the future sir haha,
Alright Kitteh, I got my paypal set up, now I just gotta get the package ready n she how much shipping is, so just pm me your address and info when you're ready I suppose
Sent from my SPH-D700 using xda premium
I sent you a pm :3
Sweet, I can't send till Tuesday but ill make sure I have it ready haha
Sent from my SPH-D700 using xda premium