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Could anyone with a new (before any updates, with the 7004 os version) T-Mobile UK Omnia 7 please verify what PDA / Phone / CSC does the handset come out of the box with??? Please DON'T provide the version numbers listed under Settings->About, I want the I8700xxzz codes.
You can find that info by entering the Diagnosis menu (dialing ##634#) and then *#1234#
I think that would be a useful piece of info just in case we need to send the device back.
I can tell you what mine came out of the box with on Orange UK, which I would guess may be the same since the two companies are so closely linked.
on .7004 i had...
PDA: ends with JID
Phone: ends with JIC
CSC: ends with JID
If you do a search through this thread i saw a guy saying he had JJ4 firmware on his early release t-mobile UK Omnia.
http://forum.xda-developers.com/showthread.php?t=963285&highlight=update&page=9
These not alot of point in listing this info, due to the facts that the firmware the phone has, depends on when it was released.
Plus if your phone came with the orignal firmware and was latter updated to NoDo, then it went wrong. T-Mobile (and the other Phone companies) would still Repair/Replace it.
Point in case My Omnia (Oct 2010) has JJ4 firmware.
My mates Omnia (Feb 2011) has JJ6, both are T-Mobile contract phones.
Judging from the fact that Ι got my phone just recently, and it had the 7004 os version, I kinda thought that they wouldn't have updated any phones in stock firmware-wise as well, and that they all had one out-of-the-factory firmware. Apparently that isn't the case.
This is just a guess, so keep a bucket of salt handy
When the phones leave the Samsung factory they have the lastest Firmware and possibly the lastest Retail OS versions.
Then when the phones arrive at the Network Provider, they wipe the 'Retail' OS and use their own 'Branded' OS image.
Which in the case of T-Mobile UK could still be the original one from last October, hence your new phone still had 7004 installed.
I have a Samsung Galaxy S. The details on 'About' menu of the phone are:
Model Number:
GT-I9000
Firmware version:
2.1-update1
Baseband version:
I9000XXJF3
Kernel version:
2.6.29
[email protected] #2
Build number:
ECLAIR
I use the phone on T-Mobile. I have no idea if it is locked, etc, but was purchased there from new (well a reseller website, not sure where it physically came from).
I have never updated this phone. This is as the phone was purchased one year ago. I have not installed any new ROMs, official or custom. I am the only owner and therefore no it has never been updated without my knowledge.
I am aware a new version of Android is out and have installed the Kies software, wishing to do this the 'official' route.
I get the following error message in Kies:
The current version is not an official release.
Firmware upgrade service for unofficial versions is not supported.
Current firmware version: PDA:JF4 / PHONE:JF3 / CSC:JE6 (TMU)
Any help at all? I really want to get this updated, especially after the hassle of install the terrible Kies software! I would prefer to do this the 'official' route without installing custom ROMs etc.
Has anybody seen such a message before? Thanks!
If your using a T-Mobile version, use Samsung Kies Mini. Search for it in google.
carlo.edmon said:
If your using a T-Mobile version, use Samsung Kies Mini. Search for it in google.
Click to expand...
Click to collapse
Thank you very much for the reply.
I am on T-Mobile UK and got the phone from them. I assume this means I am using a T-Mobile UK version. Can Samsung Kies Mini upgrade T-Mobile UK? If so, can you please provide a link? When searching via Google all I can find is Kies Mini for Mac. There are some old versions that come up, too, but these seem to be for specific phones.
If you could give any further advice on how to upgrade my Samsung Galaxy S i9000 on T-Mobile UK that'd be great .
Thanks.
PS - Is this part of my original post:
Kernel version:
2.6.29
[email protected] #2
relevant at all? Should it say 'root'? I have never 'rooted' the phone. Could this be why Kies is unhappy with my firmware version? Thanks.
Try this one:
"ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=560&AT_ID=341559"
It's for US but just give it a try. After installing the software, let it update to the latest version then connect your phone. My sister's phone came from US and I used this to update hers.
carlo.edmon said:
Try this one:
"ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=560&AT_ID=341559"
It's for US but just give it a try. After installing the software, let it update to the latest version then connect your phone. My sister's phone came from US and I used this to update hers.
Click to expand...
Click to collapse
Thanks for the link, I had found that before but ignored it because it does not mention i9000.
I'll give it a while incase any other ideas come in, otherwise I'll give it a go. The fact it's for the US (and you used it to update a US phone) does not give me confidence it'll work for a UK phone. I'll try it as a last resort, but I'd like to see if there are any other options for the moment.
I've given T-Mobile UK a call who were useless -If you cannot update because of Samsung Kies then you'll have to contact Samsung, not us. I contact them and they basically say 'take it into a Samsung authorised repairer'. I call my nearest one and it sounds far from a professional outfit - 'Just drop it off'. I'd hoped they could update it on the spot but I was told I'd have to leave it with them... I cannot afford to be without my phone, though.
It looks like I might have to stick to the current version I've got, I cannot get Kies to give any message other than the one in the original post... And none of the 'official' support lines are bothered. No wonder people don't bother with the 'official' releases... Though I'd like to in order to keep my warranty intact.
Thanks.
Use odin and update it your self or contach t mobile about your problem
got-petrol said:
Use odin and update it your self or contach t mobile about your problem
Click to expand...
Click to collapse
Thanks for the reply. I have tried contacting T-Mobile already, see previous post (relevant section below):
I've given T-Mobile UK a call who were useless -If you cannot update because of Samsung Kies then you'll have to contact Samsung, not us. I contact them and they basically say 'take it into a Samsung authorised repairer'. I call my nearest one and it sounds far from a professional outfit - 'Just drop it off'. I'd hoped they could update it on the spot but I was told I'd have to leave it with them... I cannot afford to be without my phone, though.
I'm basically left without any help from them. I'd rather not go down the Do-It-Yourself route, mainly because I do not understand all of the steps that need doing. Each guide is *slightly* different... And I've no idea which (specific) files I should download and from where... And kernel? And ROM? And.. Urgg. I also see Phone/PDA/CSC... It's a minefield for somebody that does not know enough and wanted an easy update.
I am starting to consider doing it myself but really need to find one definitive guide that I should follow.
Thanks.
Hi
My friend has got S4 (I9505). He wasn't flashing his phone with anything - it is original like it was bought. He has got now I9505XXUBMGA firmware (Android 4.2.2) with BTU CSC, which is outdated. System status says that phone is not modified, but despite this, he is unable to do OTA/Kies update. In both cases (when using OTA or when connecting to PC with Kies) he got message "This is the latest firmware". This is not true, latest for BTU CSC is I9505XXUGNG8 (Android 4.4.2).
Questions:
1) What can prevent OTA/Kies from update of unmodified phone?
2) Can software say, that phone is unmodified when it is not true? For example when flashing count is not "0"? Maybe someone flashed my friends phone before he had bought it? Changed kernel or recovery can lead to such problems?
3) Freezing of some Samsung bloatware can lead to locking both OTA and Kies on PC?
4) Are we able to diagnose this phone (how?) and fix OTA to avoid Odin flashing? (I know that there is hard to brick Samsung phone completely, but there are always some small chances that something will go wrong, my friend is not keen on flashing and I'm not so rich to buy him another one S4 when something will fail )
Thanks for answers
From what I recall, the S4 firmware will report a status of Official if all the pieces match, regardless of whether the firmware actually is for the S4 in question. So it is possible, and in fact likely, that your friend's phone was carrier branded at one point, but was then subsequently unlocked and the firmware flashed with an unbranded firmware.
You can find out if the device was flashed by entering the IMEI here. One item it will tell you is who the original carrier is. From there you can put two and two together.
Thank You very much for reply, that's important clue. I don't know how phone was bought, but CSC reports UK (BTU) and I'm not in UK - Poland. So it could be sold by some UK carrier and then unlocked to unbranded firmware.
IMEI gives no results, but I will try to get more informations about how phone was bought, that can explain a lot... Looks like in this case Odin will be only way to push Android further...
Thanks for answer, now I know for what I should look :good:
If anybody else will run into other idea - also feel free to answer, I will check anything as I want to help my friend Thanks everybody, XDA is great
Just a follow up. When you entered the IMEI at the link I gave, did it come up with the device's model number, e.g. GT-I9505ZKAXXX? If so, did yours read "GT-I9505ZKABTU" or some other model?
No, unfortunately not, I see no data after entering IMEI, only information about API, however if I enter IMEI on main page of this website I see some basic data. This lead me to information that Reporting Body Identifier is BABT (IMEI starts with 35) and BABT means United Kingdom.
Website didn't show model number, but my friend has installed Phone INFO ★Samsung★ and inside it there is model number (Product Code):
GT2I9505ZKABTU
This is very similar to Yours suggestion, but I see something weird - shouldn't be "-" after "GT" instead of "2"? Product Code with "GT2" instead of "GT-" is OK?
Thanks for answer
Then I sent you to the wrong page. You want the Samsung warranty page: https://imeidata.net/warranty/samsung
That page is the one that is supposed to tell you everything about your phone. Post that information here, minus the IMEI of course.
You had send correct link On Warranty page when I enter IMEI I got no data, only some data on mainpage of this website - looks like they don't have any information about this IMEI
I think they want you to register with the site, which is something new. Regardless, the reason we can't go by the Phone Info information your friend provided is that when a new firmware is installed the product code changes. For example, my I9505 was originally a GT-I9505ZKAO2U, which means my S4 was originally tied to the carrier O2 in the UK. Before I purchased the phone, the product code changed to GT-I9505ZKASIM, which is Slovenian firmware, specifically SI Mobil. About a month after I purchased the phone I installed a Black Edition firmware, which changed the product code to GT-I9505ZKAAUT, an unbranded Swiss firmware.
Currently on his phone is an unbranded UK firmware. If the site doesn't reveal the original carrier, the box may, depending on how long he has owned his S4. Some boxes have the product code on a label attached to the box.
Looks like website is down - after registering I got still no data, just message "The TAC info not found on database, we will update in 1-2 days."
Thanks for help - I will try to get details from my friend and I will go back to this when I will have some new infos
Hi all,
I have an S10+ that refuses to acknowledge that its software is out of date.
I bought a US Cellular Galaxy S10+ from the Samsung website when the phones launched in March 2019. In late August 2019, I decided to switch to AT&T (had previously been on my parents' plan, wanted to start my own). I transferred the phone and my number over to AT&T.
Recently, I noticed that I have not received a software update or security update since before I switched. My Android version is still 9, my kernel is dated Aug 7, 2019, and my security patch level is Aug 1, 2019.
No matter what I do, my phone says its software is up to date.
I took the following actions:
Called AT&T to have them update the phone in their servers or whatever it is they do.
Changed the date in the phone, restarted and searched for updates.
Cleared the cache data in the phone's BIOS.
Tried using Smart Switch, it said it was up to date.
Did a factory reset of my phone.
Contacted Samsung, was told to talk to my carrier.
Called AT&T again, was told they could not push the updates because the IMEI number is for a US Cellular phone, not an AT&T phone.
Today, I took it to a Samsung representative at a local Best Buy. He plugged the phone in to whatever PC tool he has, it prompted him to download the latest AT&T firmware. He did so and tried flashing the phone. I looked and saw the blue BIOS screen where the phone said it was downloading the firmware. However, when it finished and he started the phone up again, the phone's software information was unchanged. He tried it a second time, and still no change. He told me he had never seen a phone refuse the firmware like this, and he said there was nothing he else he could think of to try. He said even if I could flash the firmware, it might still refuse to receive updates and I'd have to keep flashing it to get all the updates. His suggestion was to just wait and try to see if I could get a deal on an S20.
This phone is paid off, and still in great condition. I'd really rather not have to replace it less than a year after I got it. I've thought about trying to flash the phone myself with Odin, but I'm not sure whether I need to try it with AT&T firmware or US Cellular firmware. Furthermore, I can't find AT&T firmware for the SM-G975U, only the SM-G975U1, and I'm not even sure if it's up to date. What are your suggestions?
You could try updating using the Frija & Odin method found in News & Discussion board, then see if next month you receive OTA?
RuthlessNate said:
Hi all,
I have an S10+ that refuses to acknowledge that its software is out of date.
I bought a US Cellular Galaxy S10+ from the Samsung website when the phones launched in March 2019. In late August 2019, I decided to switch to AT&T (had previously been on my parents' plan, wanted to start my own). I transferred the phone and my number over to AT&T.
Recently, I noticed that I have not received a software update or security update since before I switched. My Android version is still 9, my kernel is dated Aug 7, 2019, and my security patch level is Aug 1, 2019.
No matter what I do, my phone says its software is up to date.
I took the following actions:
Called AT&T to have them update the phone in their servers or whatever it is they do.
Changed the date in the phone, restarted and searched for updates.
Cleared the cache data in the phone's BIOS.
Tried using Smart Switch, it said it was up to date.
Did a factory reset of my phone.
Contacted Samsung, was told to talk to my carrier.
Called AT&T again, was told they could not push the updates because the IMEI number is for a US Cellular phone, not an AT&T phone.
Today, I took it to a Samsung representative at a local Best Buy. He plugged the phone in to whatever PC tool he has, it prompted him to download the latest AT&T firmware. He did so and tried flashing the phone. I looked and saw the blue BIOS screen where the phone said it was downloading the firmware. However, when it finished and he started the phone up again, the phone's software information was unchanged. He tried it a second time, and still no change. He told me he had never seen a phone refuse the firmware like this, and he said there was nothing he else he could think of to try. He said even if I could flash the firmware, it might still refuse to receive updates and I'd have to keep flashing it to get all the updates. His suggestion was to just wait and try to see if I could get a deal on an S20.
This phone is paid off, and still in great condition. I'd really rather not have to replace it less than a year after I got it. I've thought about trying to flash the phone myself with Odin, but I'm not sure whether I need to try it with AT&T firmware or US Cellular firmware. Furthermore, I can't find AT&T firmware for the SM-G975U, only the SM-G975U1, and I'm not even sure if it's up to date. What are your suggestions?
Click to expand...
Click to collapse
Settings > About > Software Information > Service Provider SW Ver
What does it show for you over there?
Your phone is probably still on the US Cellular CSC.
I'd recommend flashing the G975U1 ATT firmware if you want ATT features, or the XAA firmware, to convert your device to a completely unbranded variant with no carrier apps.
You can use SamFirm or Frija to get the firmwares.
Use 'SM-G975U1' as the model and for the CSC, use 'ATT' if you want the AT&T firmware, or 'XAA' if you want the unbranded firmware.
Flash it with patched Odin here:
https://androidfilehost.com/?fid=6006931924117912211
You will have to wipe/reset the entire phone with this process, so make sure to use Smart Switch to backup your data.
MeltdownSpectre said:
Settings > About > Software Information > Service Provider SW Ver
What does it show for you over there?
Your phone is probably still on the US Cellular CSC.
I'd recommend flashing the G975U1 ATT firmware if you want ATT features, or the XAA firmware, to convert your device to a completely unbranded variant with no carrier apps.
You can use SamFirm or Frija to get the firmwares.
Use 'SM-G975U1' as the model and for the CSC, use 'ATT' if you want the AT&T firmware, or 'XAA' if you want the unbranded firmware.
Flash it with patched Odin here:
https://androidfilehost.com/?fid=6006931924117912211
You will have to wipe/reset the entire phone with this process, so make sure to use Smart Switch to backup your data.
Click to expand...
Click to collapse
Hey, thanks for the advice.
My service provider software information version is:
SAOMC_SM-G975U_OYN_ATT_PP_0039
R58M20FYAKW
ATT/ATT/USC
I've looked at both Frija and SamFirm/Updato. Frija doesn't seem to recognize ATT or OYN as a CSC for me when I try using it in the auto search for either SM-G975U or SM-G975U1. Updato has an AT&T firmware, but it's from Nov 2019 and is still Android 9. SamMobile claims to have more up to date firmware, but their download links always send me to the registration page, even after I already registered (I'm guessing they're not as free as they claim to be).
RuthlessNate said:
Hey, thanks for the advice.
My service provider software information version is:
SAOMC_SM-G975U_OYN_ATT_PP_0039
R58M20FYAKW
ATT/ATT/USC
I've looked at both Frija and SamFirm/Updato. Frija doesn't seem to recognize ATT or OYN as a CSC for me when I try using it in the auto search for either SM-G975U or SM-G975U1. Updato has an AT&T firmware, but it's from Nov 2019 and is still Android 9. SamMobile claims to have more up to date firmware, but their download links always send me to the registration page, even after I already registered (I'm guessing they're not as free as they claim to be).
Click to expand...
Click to collapse
Ah, it seems like your device has switched to the ATT CSC but remained on a US cellular build, resulting in there being no available update file on the ATT server.
Download the XAA unbranded G975U1 firmware with Frija.
I completely forgot that ATT doesn't host their firmware files on Samsung servers, instead it uses its own servers for updates.
Updato and SamMobile are both greedy and want you to pay for uncapped download speeds so I wouldn't recommend using them.
With patched Odin can change the csc? I have G977B and cannot change the csc.
DeXTeRrR said:
With patched Odin can change the csc? I have G977B and cannot change the csc.
Click to expand...
Click to collapse
Only applies to US variants when switching from G975U to G975U1.
It's 'patched' as it bypasses the model number check.
MeltdownSpectre said:
Only applies to US variants when switching from G975U to G975U1.
It's 'patched' as it bypasses the model number check.
Click to expand...
Click to collapse
Thank you.
It took me forever to find someone with this problem / solution.
I switched from Verizon to Xfinity Mobile and had not received a security patch since Oct '21 and was still on Android 11.
You'd think that this problem occurs often enough that support would know the solution.
Xfinity Mobile told me Samsung was responsible.
Samsung (Best Buy Geek Squad who is certified Samsung Service Center) said Xfinity Mobile is responsible but gave me the idea that the phone might be 'stuck' on Verizon so it can't pull the updates from Xfinity Mobile.
The build was from Verizon.
I installed the latest build from Xfinity Mobile (CHA) for this model phone (SM-G973U) so it now has Android 12 with Dec '22 security patch.
I'm guessing that the updates will work now but I won't find out for 3 months since the S10 is now on quarterly releases.
Thanks 2x.
Scott
sm-g975u unlocked att phone wanting to change to tmobile. I have a tmobile sim and had originally plugged this in. The phone works fine but I recently noticed it has no Ota updates occurring. I would like to load tmobile firmware on it to enable some of the tmobile features as well but primary concern is ota updates.
the service provider sw ver.
SAOMC_SM-G975U-OYN-AT-PP-0033
ATT/ATT/ATT
BUILD NUMBER
PPR1.180610.011.G975USQS1ASD9
Ap/CP:G975USQS1ASD9
Csc:G975UOYN1ASD9
Last update may 2019
When I try says fully updated when I put it on samsung switch it says fully updated
Can this be done?
What firmware do you suggest?
Csc *#272imei#(may have that wrong) but is recognized and does work not sure when and what to use here, many options.
Also, not sure of the answer here, but if I run an update or csc change (the phone is unlocked) would it require me to unlock it again for any reason?
I am trying to get the phone close to a tmobile if that is possible
Thank you in advance if i need to give more info please let me know.
Since you have a t mobile SIM card, now all you need is the patched version of Odin, the latest t mobile firmware from sam firm, and maybe (not sure) Samsung switch. You might also need drivers for your PC to recognize your phone. This was done using Samsung Kies back in the S3 and S4 days, not sure if it or some other program is needed for the S10.
Sorry new to this which patched version of Odin? Like what number?
Also, just the latest version of tmb?
Country/Carrier
Date
USA (T-Mobile)
2020-08-13
Version
PDA
10
G975USQS4DTG1
CSC
G975UOYN4DTG1?
It doesn't matter that I am upgrading from G975UOYN1ASD9?
Sorry super new to this.