Database Users

CDMA Hero Bugs and Manufacturer Defects

I'm starting this thread as a central database for CDMA Hero owners to share defects and bugs in Hardware and Software.
My apologies if this has been addressed else-where.
Found with my Girlfriend's and my "with Google" Heros that we both have a noticeable amount of dust under the screen (glass). I thought this was addressed with rev. 2 of the phone?
Anyone one else with the same issue?

paint on case is VERY easy to chip...

I agree the finish seems a little delicate. I've been using a cheap hard plastic case since I got mine in dec. Helps alot with wear and tear, and isn't too bulky or hard to get out of my pocket.

i agree with the paint issue.
my end button is totally red not silver and red

I had a dust issue with my first (unbranded).
The first thing I did with my replacement (with google) hero was to apply an invisible shield to it. I have not noticed any dust under the screen whatsoever.
Also, although it isn't exactly pretty, I found while applying the invisible shield that it did not cover the gap between screen and button pad. As a quick fix to this I cut a thin piece of invisible shield material that was left over and applied it over the crack/screen protector/button pad protector. Just for some extra protection.
For shocks, I have the phone in the HTC silicone case. My phone has taken a number of falls/skids across the ground and stuff and this combo has protected it completely.
Edit:
Almost forgot, my original also seemed to develop a wear mark on the metal button pad finish. It was as if a part of the layer had rubbed off and tarnished in a circular pattern.

about the dust under the screen...
i contacted htc about before. the person who i emailed replied to me saying that htc has a permanent fix for the problem, so you can send it in and they'll replace/clean the screen and apply some fix to it. catch is, you have to pay for S&H and you'll go without a phone for a bit

justinisyoung said:
about the dust under the screen...
i contacted htc about before. the person who i emailed replied to me saying that htc has a permanent fix for the problem, so you can send it in and they'll replace/clean the screen and apply some fix to it. catch is, you have to pay for S&H and you'll go without a phone for a bit
Click to expand...
Click to collapse
I have a ridiculous amount of dust in the lower left hand corner of my screen... so much so that part of the screen isn't visible anymore. Do you think Sprint would just let me exchange it for a new one? Or would I still have to go through HTC?

mrinehart93 said:
I have a ridiculous amount of dust in the lower left hand corner of my screen... so much so that part of the screen isn't visible anymore. Do you think Sprint would just let me exchange it for a new one? Or would I still have to go through HTC?
Click to expand...
Click to collapse
well i e-mailed htc about this twice. the first time they said that if the dust got bad enough, i could send it to HTC and they'd repair it. they also said this:
I understand how frustrating it can be for dust to collect under the screen of your device. We have recently learned that Sprint has a process in place to resolve this issue. Please contact Sprint for the location of your nearest Sprint Service and Repair facility. They are equipped to clean your device, and in doing so will be able to keep the issue from recurring in the future. I apologize for any inconvenience you may have experienced.
Click to expand...
Click to collapse
which pretty much means that the sprint store should be able to repair it for free.

justinisyoung said:
well i e-mailed htc about this twice. the first time they said that if the dust got bad enough, i could send it to HTC and they'd repair it. they also said this:
which pretty much means that the sprint store should be able to repair it for free.
Click to expand...
Click to collapse
That's great to hear! Nice to know it's not like my Mogul was. They just kept giving me broken phones until I bought my hero....

I had heard about the dust problem before, and was glad that I didn't have that problem yet... After reading this thread, I decided to look again.... Now I do have dust in the bottom right
It seems to me that the problem is dust entering between the keypad and the screen, and then getting up underneath of the digitizer which doesn't seem to be against the LCD, which is strange, I think. Most handhelds I've taken apart have the digitizer glued around the edges directly to the LCD. Thank god that HTC and Sprint are actually addressing this problem. If someone does know how and where this seal is applied, I'd love to know. I might be taking mine back before too long, and I always would like to know what they're going to do beforehand.

beyondinferno said:
That's great to hear! Nice to know it's not like my Mogul was. They just kept giving me broken phones until I bought my hero....
Click to expand...
Click to collapse
OMG i loved the mogul till I realized the CPU was slow the whole thing was slow and in my 2 years i went through 8 of them. That was the best money ever spent on TEP
Seriously you guys should have no problem exchanging that phone in warranty without TEP IF you take it to the shop and they cant resolve your dust issue they will ship you a remanufactured phone.

justinisyoung said:
well i e-mailed htc about this twice. the first time they said that if the dust got bad enough, i could send it to HTC and they'd repair it. they also said this:
which pretty much means that the sprint store should be able to repair it for free.
Click to expand...
Click to collapse
This is 100% inaccurate. I'm a Sprint tech and there is no process in place for repairing Hero's with dust in the screen. Sure I can take your phone apart and blow the dust out, but it will come back.

clamknuckle said:
This is 100% inaccurate. I'm a Sprint tech and there is no process in place for repairing Hero's with dust in the screen. Sure I can take your phone apart and blow the dust out, but it will come back.
Click to expand...
Click to collapse
ffffffffffffuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu-------------
So is HTC actually 'fixing' the problem?

brian2220 said:
i agree with the paint issue.
my end button is totally red not silver and red
Click to expand...
Click to collapse
Same here. Otherwise no issues.

The stock roms sucks.
But seriously, same as everyone else
-Dust under screen
-Button paint chipping off

At least it isn't near as bad as the Touch Pro. My buddy and I both had one; he still has his... His volume buttons literally fell off, and all of the chrome stripping is held on with scotch tape. The sliding screen has a slight swivel to it. And, thanks to Microsoft, all of his texts are from 1016.
Actually, I'm considering taking my Hero apart and trying to figure out a fix on my own. I think I'll wait just a little longer... just to make sure nothing fails and I can't take it back. Or, is there anywhere I can buy those black stickers for the screw-heads?

I'm surprised none of you guys have seen this yet.
http://androidforums.com/sprint-htc-hero/22036-sprint-htc-hero-disassembly-diy.html

chococrazy said:
I'm surprised none of you guys have seen this yet.
http://androidforums.com/sprint-htc-hero/22036-sprint-htc-hero-disassembly-diy.html
Click to expand...
Click to collapse
OMG they murdered a Heroc!!!

thematrixkid17 said:
At least it isn't near as bad as the Touch Pro. My buddy and I both had one; he still has his... His volume buttons literally fell off, and all of the chrome stripping is held on with scotch tape. The sliding screen has a slight swivel to it. And, thanks to Microsoft, all of his texts are from 1016.
Click to expand...
Click to collapse
Interesting, I loved my Touch Pro, the only flaking or issues with the aesthetics I had were from where it met pavement once...there's also a .cab file your friend can download that will fix the date issue...I'd post a link but I'm not sure of XDA's linking policies to other sites, just google ".cab fix for touch pro sms date," it's one of the first results.
As far as bugs and manufacturer defects with my Hero go, I've had the phone for a little over a month now and haven't anything to report...it does lag a little at times but I've yet to find a rooting process that works for my Hero for whatever reason, it's the newest version with the "with Google" branding. The "one touch root" or whatever it was titled from unlockr didn't work, nor did the one I found on android forums.
I didn't get stuck in a bootloader or anything for either process, it's simply that neither one had any affect; I did follow both process to a "T." I'll get around to trying the tutorial I found on here (XDA) one day when I have time, although I must say, I kind of prefer the hacks and tricks of WinMo at this point.

Aridon said:
Same here. Otherwise no issues.
Click to expand...
Click to collapse
same, i just removed the foil completely. just have a red button now.

Story on Engadget about the screen coming loose

Mine apparently is doing it also I didnt notice it until I looked in the dark. Mines mild right now, but its def coming up...
http://www.engadget.com/2010/06/13/htc-evo-suffering-from-glass-separation-issues/

psufan5 said:
Mine apparently is doing it also I didnt notice it until I looked in the dark. Mines mild right now, but its def coming up...
http://www.engadget.com/2010/06/13/htc-evo-suffering-from-glass-separation-issues/
Click to expand...
Click to collapse
not a big surprise. probably exactly the same crappy screen adhesion problems that were leading to all the dust under the nexus screens... :/

mine is starting to do it as well, I can feel it slightly raised above the bezel

What problems will manifest due to this problem?
regards
qu1nn

What problems will manifest due to this problem?
regards
qu1nn
Click to expand...
Click to collapse
Dust under the screen. And you can see light leaking out of the bottom of the phone
-------------------------------------
Sent via the XDA Tapatalk App

Wow this is totally sh*tty
I just placed my order for the Evo and should be receiving it sometime this week.
I am wondering if maybe keeping the phone in a tight-fitting silicone case might help to reduce any possible "DISPLACEMENT" of the screen

glad to see this is getting media attention. i'm sick of htc and their crappy quality control. i went through this whole thing with my hero already...
and yes, my screen is coming apart too. it definitely wasn't like that when i got it last week.

redrazr7791 said:
Wow this is totally sh*tty
I just placed my order for the Evo and should be receiving it sometime this week.
I am wondering if maybe keeping the phone in a tight-fitting silicone case might help to reduce any possible "uprising" of the screen
Click to expand...
Click to collapse
Yeah can't have the screen gathering up and revolting

mrono said:
Yeah can't have the screen gathering up and revolting
Click to expand...
Click to collapse
I couldn't think of another word to use
If HTC continues to mass produce phones that fall apart because of faulty manufacturing...then the customers just might revolt

Dang it!!! mine starting to raise up as well I love this phone and Sprint service but I'm afraid the problem will worsen up as the time passes. I'm not the type to switch devices after every new released and perfer to hang to something until I feel it's not doing what I ask it to (still have HTC Uni, 8525, Treo 750 and Axim x51v).
This and the 30 fps capped is my only main concern about this phone, especially this screen separation (more light leakage or dust problem). The rest of the problem doesn't really bother me much such as the laggy touch input, improperly grounded screen and other problem doesn't apply to my device.
Is it worth the hassel of exchanging it hoping to get one without the screen separation or do they all have this problem? I'm hoping the newer hardware version (version 3) doesn't have this sort of problem, mine is hardware version 2. What you guys think?

I have been noticing more and more light leaking. I thought at first I was maybe just getting paranoid (still possible) but I saw a line about 1.5 cm long along the lower left side last night... That was definitely not there before.
What should I do? Would getting the TEP plan be prudent at this point, to cover this issue if/when it gets worse? Or would be the kind of thing HTC would be more... lenient about replacements?

Think the hairdryer method will work like it did on the Nexus? My nexus had this issue and the hairdryer method fixed it up permanently.

booloobunny said:
Think the hairdryer method will work like it did on the Nexus? My nexus had this issue and the hairdryer method fixed it up permanently.
Click to expand...
Click to collapse
Doesn't hurt to try. If it worked on the NX-1, it might work again

redrazr7791 said:
Wow this is totally sh*tty
I just placed my order for the Evo and should be receiving it sometime this week.
I am wondering if maybe keeping the phone in a tight-fitting silicone case might help to reduce any possible "DISPLACEMENT" of the screen
Click to expand...
Click to collapse
I know this is off topic but...
How are you getting yours that fast? Where did you order from

booloobunny said:
Think the hairdryer method will work like it did on the Nexus? My nexus had this issue and the hairdryer method fixed it up permanently.
Click to expand...
Click to collapse
Yeah I actually just tried this and it worked pretty well only a little of leakage left, I figure I'll seal it up some more when I have the time and Im pretty sure I did not hold it down long enough to let it cool effectively. but the parts that are still down work like a charm. way better than having to go back, lose all your apps, headaches of customer service, etc.

BigBallin said:
Dust under the screen. And you can see light leaking out of the bottom of the phone
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
--------------
So this is the reason I see light under the buttons when their off and the screen is off, and its dark in the room? because my screen seems to be holding up well, and I have it in my pocket all day, no case or screen protectors. then again, I haven't been messing with it, trying to apply things or mods to it.

Hair dryer, bubble gum, tape and what else?! These are high-end devices (Evo Nexus One, etc) and they should NOT need a MacGyver handbook to keep them together after days of ownership. HTC needs to do right by us from the design stage period!

Dear Babies,
This is a site about hacking phones. Stop *****ing and use your brains for a change. Get some black silicon caulk from Lowes. Rub a small small amount in the crack where the buttons meet the case where the light leaks. Congratulations, your phone can now be left in the desert for 10 years and nothing will get through that seam including light... I swear, you guys can spend all day rooting phones but cant use some damn common sense to fix the hardware itself. I had tons of light leakage when i got the phone. Zero now, and you cant tell i did anything to it.

AshMa said:
HTC needs to do right by us from the design stage period!
Click to expand...
Click to collapse
This is very true, but there seems to be a gray area when it comes to (S*** HAPPENS and a bug that can be fixed)... And it seems to get grayer everyday.....

hair dryer seems to have worked fine on my evo

Ballad of the G2 ran over by a van...

As you can tell from my title, the face buttons on my g2 isn't working. Let me give you some back ground information about it. It is my sister's g2. She didn't have insurance on it for whatever reason, fell out of her pocket, and got ran over by a 15 passenger van. I took it apart, replaced the screen, and gave it back to her, with everything functional. Couple weeks later she apparently dropped it "just right" cause the screen stopped working again. (fyi, my sister is REALLY bad with electronics...) She decided she's going to get a mt4g so she gave the g2 to me. I replace the screen again, and do the spring mod for the hinge. Everything goes well, boot it up and such. But alas, the face keys don't work. Pulled the battery, did factory reset, neither of these worked. So does anyone have any ideas or clues on what to do?

Wow it got ran over by a van and your g2 is still some what intact? That's crazy... Well I bet you need to replace some components of the soft keys since they might be damaged
Sent from my HTC Vision using XDA Premium App

lainvalenajr said:
Wow it got ran over by a van and your g2 is still some what intact? That's crazy... Well I bet you need to replace some components of the soft keys since they might be damaged
Sent from my HTC Vision using XDA Premium App
Click to expand...
Click to collapse
When I replaced the screen the first time after it got ran over, the soft keys still worked flawlessly. Was only after my sister dropped it and broke the screen again, that apparently they don't work.

That is insanity that this damn thing got run over by a van and somehow still manages to function. Go HTC your hardware is pretty fantastic despite its flaws.

you can use key tracker to see if the system is registering any kind of key press, and button remapper to reassign the functions you need to the volume up/down and camera buttons or trackpad center until you figure out something better.
Hope this helps.

Thanks ill dawg. The key tracker showed me that its not registering any thing from the home keys, as much as I suspected. I noticed at the bottomish of the screen there is a dead area on the touch screen, so the digitizer must of gotten ruined too, so I have to replace that next. The button remapper does provide an adequate work around for now though.
I think the regular phone speaker got messed up as well, though I'm not sure on that, could of been like that all along, but appears to be damage on the metal "screen" area that protects it, so I'll probably replace that too.
So, while I'm already that far into the phone again (hopefully for the last time), are there any other hardware tweaks I should do for my phone? I have already done the hinge spring mod.
FYI the van that ran over this phone is a 2009 Ford E series van with a large wheel chair lift in the back. The stock weight is almost 5000 pounds, no idea how much the lift adds to it, nor the people inside. So one can only imagine the forces put onto this phone, and the only thing that seemed to have broke was the screen/digitizer and speaker...damn I love htc

Rubic13 said:
Thanks ill dawg. The key tracker showed me that its not registering any thing from the home keys, as much as I suspected. I noticed at the bottomish of the screen there is a dead area on the touch screen, so the digitizer must of gotten ruined too, so I have to replace that next. The button remapper does provide an adequate work around for now though.
I think the regular phone speaker got messed up as well, though I'm not sure on that, could of been like that all along, but appears to be damage on the metal "screen" area that protects it, so I'll probably replace that too.
So, while I'm already that far into the phone again (hopefully for the last time), are there any other hardware tweaks I should do for my phone? I have already done the hinge spring mod.
FYI the van that ran over this phone is a 2009 Ford E series van with a large wheel chair lift in the back. The stock weight is almost 5000 pounds, no idea how much the lift adds to it, nor the people inside. So one can only imagine the forces put onto this phone, and the only thing that seemed to have broke was the screen/digitizer and speaker...damn I love htc
Click to expand...
Click to collapse
I'm not surprised the G2 has taken this amount of damage. The HTC Evo is known to stop bullets and still work flawlessly.

wow...what a tank of a phone.
btw, i'm curious how much do the screen replacements cost? is it really worthwhile to replace it as opposed to getting a new phone?

imdando said:
btw, i'm curious how much do the screen replacements cost? is it really worthwhile to replace it as opposed to getting a new phone?
Click to expand...
Click to collapse
I bought it off of repairs universe, probably can be found cheaper but meh, was lazy. Screen costs 50, then 5 bucks for T5 Torx screwdriver, then 5 or so for shipping I believe. So your looking at 60 bucks, compared to the 120-160 it was for insurance to replace it(least thats what it cost me when i wrecked my g1). You also need a smallish phillips screwdriver as well, but I had a whole assortment of those already so no idea what it'll run you for that.
The digitizer runs for 65 bucks on repairuniverse, but found an amazon listing for 30 bucks, so figure I'll give that a try.
All said I'll be about 100 bucks into the phone. So cheaper than insurance, and also I feel now that if anything goes wrong with the hardware, I know the innards well enough that I can fix or replace just about anything.

imdando said:
wow...what a tank of a phone.
btw, i'm curious how much do the screen replacements cost? is it really worthwhile to replace it as opposed to getting a new phone?
Click to expand...
Click to collapse
According to source Repairs-Universe the screen and digitizer cost $49.99 and $64.99 respectively.
I suppose to answer your last question it would depend on how handy with a set of wrenches the end user is. I have no idea if "run over by a van" is a legitimate insurance claim, but I know that I would certainly love my phone a lot more if I ripped it apart and put a new screen in. Being able to tell some random bar-jack, "Why yes, my telephone did get run over by a van and all I had to do was replace the screen" is pretty good word of mouth advertising for HTC.
Edit: beaten like a two handed chimpanzee going for a banana

astriaos said:
I have no idea if "run over by a van" is a legitimate insurance claim,
Click to expand...
Click to collapse
Insurance covers any damage or loss. I could tell them I paid a hooker to pee on me while I played the picolo into my phone and the urine ruined my phone. Approved. Unless you have a picolo exemption on your policy. Then you're ****ed.
Sent from my HTC Glacier using XDA App

well final update. In total I replaced the lcd screen, touch screen, and ear piece speaker, and works 100% now. I did go ahead and do the spring mod and got the bigger capacity batteries from amazon. So yeah other than a few scuffs and such, it is impossible to tell that it was ran over by a 3 tonn vehicle.

It may be overused, but:
It's not a bug. It's a feature.

klaas4 said:
It may be overused, but:
It's not a bug. It's a feature.
Click to expand...
Click to collapse
Forgive me, but what are you even talking about? What is a feature?

[Q] just purchased a g2 for $30. screen doesnt turn on

The phone definitely boots up because the lights on the buttons flash on then turn off after some time. The keyboard also lights up. You can tell the backlight turns on on the screen, but there is no picture.
Anyone have any idea about what I should do? Thinking about trying to restore to a stock Tom somehow tonight. Then I'm thinking about looking for screen replacements.
I was curious if anyone has had this issue before.
Update 07/14/11
So I got the screen and switched the old one out for the new one. This one also only has the backlight turning on, but I noticed when I put a part back on, there was a little bump in the middle of the phone. Haven't had a chance to fix it, but I noticed it's a piece hitting this rubber piece that seems to "transport" the sound for the mic from the bottom of the phone to the actual microphone module within the phone.
Removed that rubber piece, and I'll try installing it later. I was getting some blue and red visible in the middle of the phone. Anyone know what's wrong?

albanianbrotha said:
The phone definitely boots up because the lights on the buttons flash on then turn off after some time. The keyboard also lights up. You can tell the backlight turns on on the screen, but there is no picture.
Anyone have any idea about what I should do? Thinking about trying to restore to a stock Tom somehow tonight. Then I'm thinking about looking for screen replacements.
I was curious if anyone has had this issue before.
Click to expand...
Click to collapse
ebay for the parts and look around for the link for repairs. I don't exactly remember the link, but it's in one of the "spring replacement" threads. Good luck

mputtr said:
ebay for the parts and look around for the link for repairs. I don't exactly remember the link, but it's in one of the "spring replacement" threads. Good luck
Click to expand...
Click to collapse
How sure are you it's the LCD screen? Replacement screens cost more than what I bought the phone for...lol

it's mostly the physical connection to the screen.
and on your note about it costing more than what you bought the phone for... there are tons of parts on the phone that will cost more than 30bucks. not much you can do about that since you got it non fully functional.

mputtr said:
it's mostly the physical connection to the screen.
and on your note about it costing more than what you bought the phone for... there are tons of parts on the phone that will cost more than 30bucks. not much you can do about that since you got it non fully functional.
Click to expand...
Click to collapse
Sorry to be a both, but what exactly is the physical connection? Do I find it by opening the phone up completely to the point where I replace the actual LCD?

albanianbrotha said:
Sorry to be a both, but what exactly is the physical connection? Do I find it by opening the phone up completely to the point where I replace the actual LCD?
Click to expand...
Click to collapse
Never had to do it myself, but there is a cable connecting the two parts of the phone. That is usually where this problem originates from. It's not easy to fix though if your not familiar with fixing electronics from what i have seen.

xsteven77x said:
Never had to do it myself, but there is a cable connecting the two parts of the phone. That is usually where this problem originates from. It's not easy to fix though if your not familiar with fixing electronics from what i have seen.
Click to expand...
Click to collapse
I've taken apart my laptop completely and put it back together before. Completely as in taking the lcd off and different chips and wireless modules and stuff. I think it may be something I can handle. I'm going to take a look at it now. Restoring wont do me any good because not even the boot screen shows up.

albanianbrotha said:
Sorry to be a both, but what exactly is the physical connection? Do I find it by opening the phone up completely to the point where I replace the actual LCD?
Click to expand...
Click to collapse
It's pretty much a ribbon cable that feeds data to display and stuff. When you buy a spare screen, it usually comes with a connector
Sent from my Desire Z via XDA App

mputtr said:
It's pretty much a ribbon cable that feeds data to display and stuff. When you buy a spare screen, it usually comes with a connector
Sent from my Desire Z via XDA App
Click to expand...
Click to collapse
So I completely tore apart the phone, got to the point where if I had another LCD screen, I could have easily switched it out. But I don't, so I just put it all back together. I really hope this new LCD will fix the issue. I really hope it's not some other motherboard issue. If all else fails, it goes up on eBay for $70-$100 as is for the phone. If I fix it, I just got myself a phone that goes for $200 used for only $57.

sure. goodluck with it. if you can do it then you're all set. good luck

albanianbrotha said:
So I completely tore apart the phone, got to the point where if I had another LCD screen, I could have easily switched it out. But I don't, so I just put it all back together. I really hope this new LCD will fix the issue. I really hope it's not some other motherboard issue. If all else fails, it goes up on eBay for $70-$100 as is for the phone. If I fix it, I just got myself a phone that goes for $200 used for only $57.
Click to expand...
Click to collapse
Only $57? That would make the lcd screen $27 if u really paid $30 for the phone, but you said the screen was more than what u paid for the phone...so now im confused.
Sent from my HTC Vision using XDA Premium App

Got my fingers crossed for ya that your getting ur phone fixed over there
Sent from my HTC Vision using XDA Premium App

ptesmoke said:
Only $57? That would make the lcd screen $27 if u really paid $30 for the phone, but you said the screen was more than what u paid for the phone...so now im confused.
Sent from my HTC Vision using XDA Premium App
Click to expand...
Click to collapse
Sorry. After some searching on eBay, I found some sellers selling it for a few dollars less than 30, e.g. 27.
But I decided to go with a seller who sold more than 200, who claims the screen is an OEM screen, and who is top rated. He sells his for $32. Which makes my phone $62 after all is said and done.
The housing has some scratches on the top and bottom though, which decreases the value a bit, but hey, if it works I'll probably keep it as a backup. Currently have the HD2, but I got a Vibrant with original box and accessories for $100, so I think I'm going to sell the HD2.
That was kinda off topic, sorry
LCD screen should be here by the 13th.

Updated OP

someone help =|

I don't own a G2 but I still think this could be a similar issue to what we get over here on the HTC Droid Incredible. First, what makes you believe its still a screen issue if it lit but just didn't throw picture? Usually thats the symptom of having the wrong recovery version for the device hardware version. Normally for us what happens is we will get somebody who is new and rooting for the first time and they'll end up flashing the wrong recovery or freak out because they don't realize the root process takes a little while and yank the cord. End result being exactly what you've explained above. Phone starts but no screen. So we end up having them do the ruu or a second option which we call a "blind install" where you drop whatever your p file(ours is PB31IMG.zip) so whatever it is for the G2 drop that on the SD and reboot to hboot and do the update process by simply knowing how long to wait between key presses and what keys to hit without useing the screen. Its a unique process and all very magical. Haven't lost a single Inc yet because of this issue.
Anyways bud just a thought...

wildstang83 said:
I don't own a G2 but I still think this could be a similar issue to what we get over here on the HTC Droid Incredible. First, what makes you believe its still a screen issue if it lit but just didn't throw picture? Usually thats the symptom of having the wrong recovery version for the device hardware version. Normally for us what happens is we will get somebody who is new and rooting for the first time and they'll end up flashing the wrong recovery or freak out because they don't realize the root process takes a little while and yank the cord. End result being exactly what you've explained above. Phone starts but no screen. So we end up having them do the ruu or a second option which we call a "blind install" where you drop whatever your p file(ours is PB31IMG.zip) so whatever it is for the G2 drop that on the SD and reboot to hboot and do the update process by simply knowing how long to wait between key presses and what keys to hit without useing the screen. Its a unique process and all very magical. Haven't lost a single Inc yet because of this issue.
Anyways bud just a thought...
Click to expand...
Click to collapse
It doesn't seem to be a ROM issue.
Update 7/18: Sold the G2 on eBay and still made a good lump of money. I was very happy, until another G2 popped up with the same exact issue. Got it for a steal as well, and I tried the OEM screen I got from eBay, and it was still having issues, and it seems to cause the phone to overheat while charging. Definitely a defective screen and someones getting a great deal on a decent condition G2 because I already took the payment after I figured it was the screen I got.
I'm going to try to get a replacement from the guy that sold it to me on eBay, but I already left him positive feedback thinking it was the phone's fault.
Will update probably late July or early August when all of this gets sorted out.
TL;DR: bought 2nd g2 with same issue, turns out replacement screen didn't work in the 2nd g2, too late to not sell the first g2, getting another replacement screen to fix 2nd g2. First g2 was in better condition though =|

SWEEEEEEEEEEEEEEEEEEEEEEEEEEEET
Just installed the second screen that I ordered, and it works PERFECTLY. Phone is perfect nowwww yay. I can't use it right now though, previous owned put a lock pattern on the phone...

Wipe the system and the data and start over.
Sent from my HTC Vision using XDA Premium App

Gratz now a factory wipe and root with a new rom will make it run sweet.
Sent from my Desire Z via XDA App

[Q] Touchscreen Unresponsive after reboot menu

My touchscreen becomes unresponsive after holding down the power button to get to the Phone Options where the Silent mode, Airplane mode, Choose Profile, Screenshot, Reboot , and Power Off options are located. The touch screen becomes unresponsive, I have to power off the screen for a few seconds and turn it back on and the touch screen will work again. It just started doing this 2 weeks ago. I have tried different roms and no difference. I have performed task 29 no difference, even after fresh installation of roms with no other apps installed
Im suspecting a worn digitizer but not sure because it only does it after phone opentions menu is opened, other than that the touchscreen works fine. Than again not sure if its a rom issue because it does it with different roms even older ones i never had problems before. I just know how to flash roms and basic stuff and not that far advanced
By the way I have the latest MGLDR, and recovery, have performed task 29 and even tried it with the SD card out and same result
Any help would be greatly appriciated especially if you have had this exact problem please i want to hear from you
Thank you

Broken flat cable from digitizer to mainboard.I had the same problem.

Was it expensive to fix? Or did you fix it yourself? Did you replace the cable, digitizer or just the cable? And thanks for the help
Sent from my HD2 using xda premium

mvinceti said:
Broken flat cable from digitizer to mainboard.I had the same problem.
Click to expand...
Click to collapse
I think you mean broken flex cable from digitizer to lcd...

e334 said:
I think you mean broken flex cable from digitizer to lcd...
Click to expand...
Click to collapse
Sure he meant this, in order to make sense!
Solution: another touchscreen/digitizer or even better(but more expensive) new combo(lcd+touchscreen/digitizer)!

I have noticed that after it boots it will let me select an option from the the phone option menu but only when it is fresh of a boot, once the phone settles after a minute or two it's when the problem starts
For the meantime I'm using Quick Boot app from the market since that is the only thing it affects. I will check for prices to replace digitizer. I have seen the digitizers alone on Ebay going got around 10 bucks but I'm scared of the installation lol. I'm going to check the phone repair shop and check how they charge. If it's too much I'll just live with it since the Quick Boot app is working fine.
Thanks for the help guys, I really appreciate it and hopefully it can help somebody else with the exact problem
Sent from my HD2 using xda premium

Well took it to a local repair shop and guy told me the wires looked good and said maybe the motherboard was going out, well if it is guess I'll use my wife's Samsung Vibrant which I must say has never had any problems with, until its time for a contract renewal for me
Sent from my HD2 using xda premium

mexicandroid said:
My touchscreen becomes unresponsive after holding down the power button to get to the Phone Options where the Silent mode, Airplane mode, Choose Profile, Screenshot, Reboot , and Power Off options are located. The touch screen becomes unresponsive, I have to power off the screen for a few seconds and turn it back on and the touch screen will work again. It just started doing this 2 weeks ago. I have tried different roms and no difference. I have performed task 29 no difference, even after fresh installation of roms with no other apps installed
Im suspecting a worn digitizer but not sure because it only does it after phone opentions menu is opened, other than that the touchscreen works fine. Than again not sure if its a rom issue because it does it with different roms even older ones i never had problems before. I just know how to flash roms and basic stuff and not that far advanced
By the way I have the latest MGLDR, and recovery, have performed task 29 and even tried it with the SD card out and same result
Any help would be greatly appriciated especially if you have had this exact problem please i want to hear from you
Thank you
Click to expand...
Click to collapse
Me too
bib*oops said:
Sure he meant this, in order to make sense!
Solution: another touchscreen/digitizer or even better(but more expensive) new combo(lcd+touchscreen/digitizer)!
Click to expand...
Click to collapse
that's what I'm getting
mexicandroid said:
Well took it to a local repair shop and guy told me the wires looked good and said maybe the motherboard was going out, well if it is guess I'll use my wife's Samsung Vibrant which I must say has never had any problems with, until its time for a contract renewal for me
Sent from my HD2 using xda premium
Click to expand...
Click to collapse
I highly doubt the board is bad. I already took mine apart, a collection of dust and dirt causes the end button to mess up the contacts. Your board is probably fine if you aren't experiencing overheating or any other symptoms, no offence, he probably just wanted more work to do so they could charge you more. I've done some computer repairs for family and friends and it's ridiculous the bull that repair stores throw at you
Sent from my GT-I9100 using Tapatalk

elesbb said:
Me too
that's what I'm getting
I highly doubt the board is bad. I already took mine apart, a collection of dust and dirt causes the end button to mess up the contacts. Your board is probably fine if you aren't experiencing overheating or any other symptoms, no offence, he probably just wanted more work to do so they could charge you more. I've done some computer repairs for family and friends and it's ridiculous the bull that repair stores throw at you
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
I'm not experiencing overheating issues, the guy didn't charge and said he didn't have another motherboard to swap out with and test. He didn't charge me anything at least. I know its ridiculous how much they charge sometimes but its out of warranty so I don't have much choice and I'm scared to take it apart and damage something else but I have no other choice now lol. Did you look at a video before you took your apart?
Also was your phone doing the exact same thing? It does make sense it could be a dirty contact, I work ata Chevy dealer and bad contacts sometimes do weird things but sometimes at the lock screen the touch screen won't work also and I have to turn of t the screen for it to work
Sent from my HD2 using xda premium

mexicandroid said:
I'm not experiencing overheating issues, the guy didn't charge and said he didn't have another motherboard to swap out with and test. He didn't charge me anything at least. I know its ridiculous how much they charge sometimes but its out of warranty so I don't have much choice and I'm scared to take it apart and damage something else but I have no other choice now lol. Did you look at a video before you took your apart?
Also was your phone doing the exact same thing? It does make sense it could be a dirty contact, I work ata Chevy dealer and bad contacts sometimes do weird things but sometimes at the lock screen the touch screen won't work also and I have to turn of t the screen for it to work
Sent from my HD2 using xda premium
Click to expand...
Click to collapse
Yes exactly the same thing like 100 percent exactly. And yes I did the hardest part is getting the device out of the case lol the rest is quite simple.
Sent from my GT-I9100 using Tapatalk

elesbb said:
Yes exactly the same thing like 100 percent exactly. And yes I did the hardest part is getting the device out of the case lol the rest is quite simple.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
did you use a plastic tool or a small screwdriver to get the phone out of the case?
Sent from my HD2 using xda premium

mexicandroid said:
did you use a plastic tool or a small screwdriver to get the phone out of the case?
Sent from my HD2 using xda premium
Click to expand...
Click to collapse
Small screwdriver, didn't want to but I was very careful and made sure I didn't hit anything
Sent from my GT-I9100 using Tapatalk

elesbb said:
Small screwdriver, didn't want to but I was very careful and made sure I didn't hit anything
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
After I take the cover of do I have to disconnect anything? I tried finding a video about it but no luck
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mexicandroid said:
After I take the cover of do I have to disconnect anything? I tried finding a video about it but no luck
Sent from my HD2 using xda premium
Click to expand...
Click to collapse
No luck??? lol look my friend i am your luck

elesbb said:
No luck??? lol look my friend i am your luck
Click to expand...
Click to collapse
Lol thanks I meant after I take the cover off, I was able to take the plastic buttons of but I didn't see much dust, I **** a little compressed air but that's all, how did you clean up the actual buttons?
Well I put it back together after blew the buttons but for a little while the touchscreen was not working at all, I rebooted a few times and it started working but same problem
Just wanted to know how you cleaned the buttons if I'm missing something. I really want to fix it because I don't to use my wife HD2, I'll never hear the end of it from her because I always tell her phone is better lol
Sent from my HD2 using xda premium

mexicandroid said:
Lol thanks I meant after I take the cover off, I was able to take the plastic buttons of but I didn't see much dust, I **** a little compressed air but that's all, how did you clean up the actual buttons?
Well I put it back together after blew the buttons but for a little while the touchscreen was not working at all, I rebooted a few times and it started working but same problem
Just wanted to know how you cleaned the buttons if I'm missing something. I really want to fix it because I don't to use my wife HD2, I'll never hear the end of it from her because I always tell her phone is better lol
Sent from my HD2 using xda premium
Click to expand...
Click to collapse
Lol. what cover are you talking about? i just followed the one video and blew compressed air through ever little nook and crany. It didnt fix it completely as im not too worried about it since my digitizer is shattered. So i'll be more worried about it once i get a new digitizer. But just follow one of the videos on youtube, they take the thing apart all the way down to individual parts.

Hey use attached apk, and remap one of your other buttons to function as the power button. I have mine set to the green button since i dont use it anyhow. That way the endkey doesnt get used so much. It works perfectly. once i get a new display im gonna rig a way to keep this from happening again.

elesbb said:
Hey use attached apk, and remap one of your other buttons to function as the power button. I have mine set to the green button since i dont use it anyhow. That way the endkey doesnt get used so much. It works perfectly. once i get a new display im gonna rig a way to keep this from happening again.
Click to expand...
Click to collapse
thanks but now my touchscreen does not work at all now. Maybe it was just the digitizer going bad in my phone. I'm using a Samsung Vibrant which in my opinion sucks, I just got it rooted, now I need install CM7, I miss my HD2 so much. I think I'm just going to order a digitizer from Ebay and try to install myself
damn the HD2 phone owners have so many rom choices compared to this vibrant
Sent from my SGH-T959 using XDA

mexicandroid said:
thanks but now my touchscreen does not work at all now. Maybe it was just the digitizer going bad in my phone. I'm using a Samsung Vibrant which in my opinion sucks, I just got it rooted, now I need install CM7, I miss my HD2 so much. I think I'm just going to order a digitizer from Ebay and try to install myself
damn the HD2 phone owners have so many rom choices compared to this vibrant
Sent from my SGH-T959 using XDA
Click to expand...
Click to collapse
Ha, have you tried rebooting the HD2? If i hit the end key, it stops working completely, but after a reboot it works again. So far it hasnt stopped working since i remapped the green key to be power key. And yeah i had to use my Touch Pro 2 until i finally got an HD2. I cant wait to get a job and get an SGS2 though. Thats an amazing phone.

elesbb said:
Ha, have you tried rebooting the HD2? If i hit the end key, it stops working completely, but after a reboot it works again. So far it hasnt stopped working since i remapped the green key to be power key. And yeah i had to use my Touch Pro 2 until i finally got an HD2. I cant wait to get a job and get an SGS2 though. Thats an amazing phone.
Click to expand...
Click to collapse
My wife has the sg2 but won't let me touch it. There nice but I want a phone with a quad core processor like the HTC one, that's what I'm waiting for
Sent from my SGH-T959 using XDA