[Q] WP7 keeps rebooting - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

I come from magldr 1.12 and I installed 1.13, after that I went straight to usb flasher and flashed a new rom but it keeps bootlooping, starting over and over again. anyone had this problem too? maybe some tips?
if it doesn't work after five more flashes, I'll put it back to stock first

HectiQ said:
I come from magldr 1.12 and I installed 1.13, after that I went straight to usb flasher and flashed a new rom but it keeps bootlooping, starting over and over again. anyone had this problem too? maybe some tips?
if it doesn't work after five more flashes, I'll put it back to stock first
Click to expand...
Click to collapse
which new rom?, i'm running Moon and it occasionally reboots randomly.
Very intermittent and not constantly like yours by the sounds.
I'm also on MAGLDR 1.13

HectiQ said:
I come from magldr 1.12 and I installed 1.13, after that I went straight to usb flasher and flashed a new rom but it keeps bootlooping, starting over and over again. anyone had this problem too? maybe some tips?
if it doesn't work after five more flashes, I'll put it back to stock first
Click to expand...
Click to collapse
same thing happened to me...i jus went into tha magldr menu and shutdown..started it right back up and never had tha problem again

igrind2 said:
same thing happened to me...i jus went into tha magldr menu and shutdown..started it right back up and never had tha problem again
Click to expand...
Click to collapse
Thanks was worried when this started happening but that fixed it

igrind2 said:
same thing happened to me...i jus went into tha magldr menu and shutdown..started it right back up and never had tha problem again
Click to expand...
Click to collapse
thanks guys, I was having the same problem, and that little trick worked for me also. cheers
bahardman

hmm, I found the problem, I bought a new SD card today, this one is compactible, older SD cards aren't..

i would try a differnt sd card i havent had a single problem with wp7 since i flashed first time

Same here I have this problem with a Sandisk Class2 16GB restarting every 5 min or so tried everything formatted reformatted and nothing If I keep playing with the phone is no problem is look and unlock the screen normally but when is going in sleep mode by itself I can't start-it again everything is dead buttons lights don't came up, I give up and install a Sandisk class2 8GB no problems at all everything fine and no more restarting which led me to think not all the cards are good with WP7.

georo said:
Same here I have this problem with a Sandisk Class2 16GB restarting every 5 min or so tried everything formatted reformatted and nothing If I keep playing with the phone is no problem is look and unlock the screen normally but when is going in sleep mode by itself I can't start-it again everything is dead buttons lights don't came up, I give up and install a Sandisk class2 8GB no problems at all everything fine and no more restarting which led me to think not all the cards are good with WP7.
Click to expand...
Click to collapse
its the same with my sandisk 16gb class2 version 2011 have unfortunately the new version

I am using a Kingston class 4 16gb card and mine keeps restarting and the mgldr 1.13 shutdown wont fix it. I also tried kingston class 4 8gb sd card and a hc class 6 4gb sd card with the same results, all of them just keep booting up over and over again. Help

HectiQ said:
I come from magldr 1.12 and I installed 1.13, after that I went straight to usb flasher and flashed a new rom but it keeps bootlooping, starting over and over again. anyone had this problem too? maybe some tips?
if it doesn't work after five more flashes, I'll put it back to stock first
Click to expand...
Click to collapse
Your phone is the problem, It happened to mine and I went back to android, kept rebooting, then went back to 6.5 and it kept rebooting, turns out if it does that its a hardware problem and you have to RMA....

HectiQ said:
hmm, I found the problem, I bought a new SD card today, this one is compactible, older SD cards aren't..
Click to expand...
Click to collapse
nothing todo with how old it is, its todo with random read/write speeds, for instance, most newer cards with high class values like 6 or 10 use some odd mechanics that increase sequential speeds but lower random speeds, that is the issue, if the card at any point isnt able to give the spec needed then it has issues, in some cases its only minor in others it wont even be detected.
pteradactyle said:
Your phone is the problem, It happened to mine and I went back to android, kept rebooting, then went back to 6.5 and it kept rebooting, turns out if it does that its a hardware problem and you have to RMA....
Click to expand...
Click to collapse
evidently not, op stated the SD card was the issue and is now fixed when he replaced it.

interesting - I've now tried two WP7 ROMs on my UK HD2 - LEO70 and XBmod-WP7-V1.04b, with MAGLDR1.13 and 2.08.HSPL and 2.15.50.14 radio and got stuck in a boot loop with both.
The only thing that's fixed it was removing the SIM and both worked fine with any SD card I try. Doesn't make for a great phone though.....
Anyone got any thoughts?
EDIT - turns out it was my old T-Mobile SIM that was the problem. Have since tried two newer SIMs and both work fine with no bootloop!

dazza9075 said:
nothing todo with how old it is, its todo with random read/write speeds, for instance, most newer cards with high class values like 6 or 10 use some odd mechanics that increase sequential speeds but lower random speeds, that is the issue, if the card at any point isnt able to give the spec needed then it has issues, in some cases its only minor in others it wont even be detected.
evidently not, op stated the SD card was the issue and is now fixed when he replaced it.
Click to expand...
Click to collapse
hmm well sd card or not, FYI if your phone is overheating i suggest you revert to 6.5 immediately.

pteradactyle said:
hmm well sd card or not, FYI if your phone is overheating i suggest you revert to 6.5 immediately.
Click to expand...
Click to collapse
lol whats with these bold statements?
how do you know its overheating? where did the overheating comment come from? the OP didnt say as anything to the sort
you cant assume that because you have had or have read about an issue with overheating which produces these symptoms that every time a phone does the reboot thing has the same issue
however lets take it out of context, yes if you have an overheating device for a along period of time then its not going to be good, but heavy usage of the device, heavy WIFI or HSDPA usage will all make the phone rather warm, charging the battery will make it warm, if your device gets too warm it may just crash, which happens in 6.5 as well.

Hmmmmmm ?
Can I just say that I think this forum is absolutely amazing... I managed to get my HD2 running windows phone 7 in only about an hour...
I too also have this issue, but at the moment I have taken the memory card out and just reading away here.... now am not a newbie when it comes to technology, just a newbie when it comes to this forum lol
Judging with what has been said the Memory Card used in the Windows Phone 7 needs to have fast enough random access memory in order for it to operate with the phone (As If it was Solid State Memory in the actual phone)
So... having read as well from georo - I give up and install a Sandisk class2 8GB no problems at all everything fine and no more restarting which led me to think not all the cards are good with WP7
So I am now going to take a wee journey out tonight to try and find a memory card similar to what georo has said... a Class2 8GB Sandisk...
If I too can get it working with this card then we could maybe begin a small list that works with WP7 on HD2

grant190492 said:
Can I just say that I think this forum is absolutely amazing... I managed to get my HD2 running windows phone 7 in only about an hour...
I too also have this issue, but at the moment I have taken the memory card out and just reading away here.... now am not a newbie when it comes to technology, just a newbie when it comes to this forum lol
Judging with what has been said the Memory Card used in the Windows Phone 7 needs to have fast enough random access memory in order for it to operate with the phone (As If it was Solid State Memory in the actual phone)
So... having read as well from georo - I give up and install a Sandisk class2 8GB no problems at all everything fine and no more restarting which led me to think not all the cards are good with WP7
So I am now going to take a wee journey out tonight to try and find a memory card similar to what georo has said... a Class2 8GB Sandisk...
If I too can get it working with this card then we could maybe begin a small list that works with WP7 on HD2
Click to expand...
Click to collapse
From my readings, it's NOT a matter of speed of the SD card. Although, a class 2 card is pretty slow...you should consider at least a class 4 or 6.
But, I digress, the issue with the rebooting has to do with the compatibility of the SD card and WP7. For some unknown reason, people have had to try a hit-or-miss approach to finding a SD card that works.
I have been fortunate that my 3C Pro 16GB Class 6 card worked right off the bat. And you might want to read up on the meanings and speeds of the various SD Class designation before spending money on a Class 2 card.

pteradactyle said:
hmm well sd card or not, FYI if your phone is overheating i suggest you revert to 6.5 immediately.
Click to expand...
Click to collapse
Really? I guess I better revert back to WM6.5 since my perfectly running WP7 installation makes my phone get really warm during heavy usage!!!
LMAO!!!

hjhjhj said:
From my readings, it's NOT a matter of speed of the SD card. Although, a class 2 card is pretty slow...you should consider at least a class 4 or 6.
But, I digress, the issue with the rebooting has to do with the compatibility of the SD card and WP7. For some unknown reason, people have had to try a hit-or-miss approach to finding a SD card that works.
I have been fortunate that my 3C Pro 16GB Class 6 card worked right off the bat. And you might want to read up on the meanings and speeds of the various SD Class designation before spending money on a Class 2 card.
Click to expand...
Click to collapse
Ok thanks for the reply dude... as I have said I will need to get upto speed with this stuff... at the moment I have a standard SanDisk 2GB MicroSD... so suppose if I do go and buy a class 4-6 it will be money well spent anyway as I can always revert back to the old WM6.5 ... or just claim it didnt work and take it back...
Just on a wee note... I noticed that the HD7 which is pretty much the same phone runs on a Class 2 MicroSD (http://forum.xda-developers.com/showthread.php?t=883582)
Surely this should work?

also on this note... the card that comes out of a Stock 8Gb HD7 is a 8Gb Sandisk, Class 4...

Related

[Q] HD2 WP7 Auto power off and reset issues

Hi, I am running the DFT WP7 on my HD2. I am finiding the phone randomly turns itself off and also restting itself back to standard which now means i have to re-install everything!!! luckily i have not activated my windows live yet and would like to know if anyone can help me get to the bottom of this before i do. i am using an 8GB Sandisk micro sd card just incase this makes any difference and radio 2.08.50.05 and magldr111. Any advice would be very welcome
You should probably try using the 2.15.50.14 radio. and magldr112 as a first step.
I had reset issues with a 4gb sandisk microsd, but it has been rock solid on an 8gb card (set up for dual booting with Android). However, this morning, I started getting random resets again. The only thing different was that I was using a different battery (cheap ebay battery that works fine in wm6.5 and Android). I put in the original battery and it took 3 attempts to boot, but since then it has been solid again. You may therefore wish to try with a different battery.
leezx6r said:
Hi, I am running the DFT WP7 on my HD2. I am finiding the phone randomly turns itself off and also restting itself back to standard which now means i have to re-install everything!!! luckily i have not activated my windows live yet and would like to know if anyone can help me get to the bottom of this before i do. i am using an 8GB Sandisk micro sd card just incase this makes any difference and radio 2.08.50.05 and magldr111. Any advice would be very welcome
Click to expand...
Click to collapse
Had the same problem, search on google for SDXC Format Utility i used version 2.0 and now have fully working and correctly volumed SD card. the program takes quite a while to format but it has worked for me hope this help
dannykap said:
You should probably try using the 2.15.50.14 radio. and magldr112 as a first step.
I had reset issues with a 4gb sandisk microsd, but it has been rock solid on an 8gb card (set up for dual booting with Android). However, this morning, I started getting random resets again. The only thing different was that I was using a different battery (cheap ebay battery that works fine in wm6.5 and Android). I put in the original battery and it took 3 attempts to boot, but since then it has been solid again. You may therefore wish to try with a different battery.
Click to expand...
Click to collapse
i have 3 batterys all standard HTC items so i will give it a go. i am currently back on winmo 6.5 due to needing a stable phone for a few days but i did try to reflash with radio 2.15.50.14 and couldnt get it to boot. hopefully i third time lucky for me when i attempt to get it going smooth later today. Thank you for your reply though :-D

[Q] Phone freezing/rebooting

Ive tried several WP7 NAND builds in this forum but everyone seem to give the same issue far as it randomly freezing and rebooting especially when the screen is off, Is anyone else having this issue and if so is there a solution?
Phone: TmoUS Leo
Radio: 2.15.50.40
Build: Frantic HD WP7
Yes ive had this same problem...would also like to know if there are any solutions...thanks
Try another SD card. Go for a SanDisk one as they are more compatible. WP7 doesn't accept many SD cards and you both have the typical symptoms of an incompatible card
mtippet said:
Ive tried several WP7 NAND builds in this forum but everyone seem to give the same issue far as it randomly freezing and rebooting especially when the screen is off, Is anyone else having this issue and if so is there a solution?
Click to expand...
Click to collapse
Yes, and yes.
Random reboots are most likely caused by your MicroSD-card (WP7 will not work well with some cards). The only solution: try a different card.
There's a thread where people report which cards worked for them here.
ignore that thread
There is absoluetly no way of know what card will work.
statistically you have a better chance with a sandisk class 2 or 4 BUT that is not always the case, you may have a generic home brand class 10 that works but more likely you'll have better luck with those class 2 and 4 cards
No one is really sure why WP7 is having issues, the best idea so far is that its random read/write speeds that are the key, some class 10 cards have massive sequential write speeds but slower random reads which is where WP7 comes unstuck
Also, just because some one has a sandisk 8GB class 6 that works fine doesnt mean you will have the same luck with the exact same model because different cards use different components, even within the same make and model.
For example i have two 4GB sandisk class 6 cards, purchased on the same day at the same shop, both cards are model identical, one works fine the other has issues such as restarting, wifi not working and lagging
and to throw another spanner in the works i have a card that works perfectly, up until i fill the card to a certain point, then it starts all this restart business, if i dump a few hundred MB of music on the card taking it past that point it works fine . The card was been tested on the PC and i cant see anything wrong with it.
So, that leave me to think that for some reason when WP7 was trying to access that portion of the card for SYSTEM usage it was perhaps too slow to use or had some other issue, i can play music from that area however.
I just installed WP7 on my HD2 earlier today, was running fine for about.. 3-4 hours, I guess I was on it a good bit, not really letting it go to sleep for an extended period of time, but after I stopped messing with it, I noticed it rebooted itself, then it got froze on the lock screen, until it rebooted itself randomly again,, and then it did a complete wipe of my data on another random reboot?
Is this due to the SD card?
And can I just remove the SD card to fix this until theres some guarenteed cards that work with WP7?
or will it not boot without the SD card in?
Thanks alot.
it will work without SD but laggy and you will only have about 150MB of space.
good luck waiting for a card, its supposed to be unremovable so i doubt you will see over the counter products, im afraid its take a guess or buy an HD7
oop! yeah probably your SD
It is your sd card, sorry. Try a new one.
so nothing to do with how you format the sd card?
The guidelines
Welcome to the club!! u will soon get an error message umm in few weeks! then u will search.. u will undo hspl and all the things(sd card method even u will buy a new sd).. atlast it will kepp freezing.. the search and search... same omitted answers!! one fine day reboots then says!!!
ARM11 FATAL ERROR
FLASH_OS_WM.C LINE 582
or some other line ur search and search will end with 2 result and redfly..
http://forum.xda-developers.com/showthread.php?p=11515140
http://forum.xda-developers.com/showthread.php?p=8838597
after this what i did
I LOGGED ON TO WWW.HTC.COM
SEARCHED FOR HTC AUTHORIZED SHOP IN MY TOWN
PLACED IT FOR REPAIR
Good thing :THEY JUST TOOK MY PHONE..U WILL GET BATTERY,SIM AND SD BACK!!
STILL WAITING TO GET IT REPAIRED!!!!
The best thing: u can use the phone without repairing.. but if ur chatting with ur GF ON FONE more than 3 min or recording a video it jusT reboots and hangs!!never boots back still its cold.. solution: buy an Air conditioning unit remove the battery cool it.. it will boot!!
the WP7 doesn't format the SD in options menu.
I tried this soluction and the phone appears more stable:
1- go in the
(caution----your data will be eraser)
settings -> about -> reset your phone
2- then the phone reset and after the MALGRD screeen push VOL UP and VOL DOWN
to appears the screen when you press the VOLUP to eraser all data and recovery the phone in factory status.
3- after this the phone start with the SD clear.
my phone don't freeze more after this steps.

help!...weird wp7 issues

Hello everyone ,flashed magldr 1.13 and a wp7 rom and my phone reboots and freezes along with when my phone goes into sleep mode and I press a key to wake it up,it usually doesn't respond or just reboots....any suggestions ?
Sounds like you're using an incompatible sd card... WP7 is very picky with what SD cards work with it. You need one with good random access speed (which has nothing to do with class... in fact higher class cards tend to have lower random access speeds).
zarathustrax said:
Sounds like you're using an incompatible sd card... WP7 is very picky with what SD cards work with it. You need one with good random access speed (which has nothing to do with class... in fact higher class cards tend to have lower random access speeds).
Click to expand...
Click to collapse
Confirmation
I agree with you, the symptoms are exactly like what I used to have with my first attempts with WP7 using the originally supplied sdcard (T-Mobile HD2). Believe it or not, I exchanged my sdcard with my brother's (from his omnia1) which was the same make, size, and class; voila, no more problems.
Later on, I purchased an 8 GB class 4 and tried it with WP7 and the same problems returned... so, it REALLY is picky about sdcards.
I hope this helps - as a confirmation.
Good info guys,using the mobile 16gig that came with phone...also bought a 8gig class 4 sd card yesterday and still same problem ...gonna buy another 16gig class 2 when I get home later ....do I have to flash rom again when I change sd card?????
WP7 doesn't support swapping of SDcards, so its going to reset immediately anyhow! For the sake of thoroughness, turn your phone off, put in the new SD, goto magldr's USB Flasher mode, and flash the DFT WP7 ROM.
Enjoy
Note: check out the thread on compatible sdcards before buying your new one. Cheers
bayou slim said:
Good info guys,using the mobile 16gig that came with phone...also bought a 8gig class 4 sd card yesterday and still same problem ...gonna buy another 16gig class 2 when I get home later ....do I have to flash rom again when I change sd card?????
Click to expand...
Click to collapse
no you don't, follow the steps from this site
http://www.techienote.com/tag/technology
you will get your information back with the old system, but but!!! if you didn't get a stable wp7 i mean if you didn't use it for a good time more than 5 days.
it would be better to flash new wp7 on ur new SD card.

[Q] please help why dose my phone keep restarting?

please help why dose my phone keep restarting?
it seems to just have gotten even worse!
everythans up to date i just dont understand why it keeps restarting?
I think your Sdcard does not match to Wp7.
Change another sdcard and try again
I am using Sandisk 8m that for your reference.
Sent from my GT-P1000 using XDA App
sakuramomoko said:
I think your Sdcard does not match to Wp7.
Change another sdcard and try again
I am using Sandisk 8m that for your reference.
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
I have 2 cards thay are both sandisc one is 16 gb the other is 4 gb i think thay are both class2 but am unsure thare is a logo that says c2 in the top right of the cards
however I dont think thats what the probulm is!
but am unsure.
I realy hope someone will help me figure this out.
Are you having this problem with BOTH SD cards, or just one?
The SD card, WP7, HD2 combination is very finicky. My Kingston 8GB c2 seemed to be functioning perfectly fine, with the exception of 6-7 hours battery life w/ little to no usage. I also noticed that it took a while for apps to install at the last step of a hard reset on 7720.
Thinking that Kingston was good, I upgraded to 16GB c4. The device wouldn't even boot past the splash screen after leaving magldr. So, I changed to a PNY 16gb c4 and got to see just how badly my 8GB had been performing. The apps that took a while to install at the last step of hard resetting Mango were installed in an instant. And my battery life tripled. I don't have to worry about my phone dying anymore.
So, it's very likely that your SD card can be causing the random reboots. Use dev_storagelock to unlock the card you currently have installed. Perform a hard reset. Stop the process when magldr starts and swap cards. Allow the new card to be integrated into WP7 and see if the reboot problem persists.
anseio said:
Are you having this problem with BOTH SD cards, or just one?
The SD card, WP7, HD2 combination is very finicky. My Kingston 8GB c2 seemed to be functioning perfectly fine, with the exception of 6-7 hours battery life w/ little to no usage. I also noticed that it took a while for apps to install at the last step of a hard reset on 7720.
Thinking that Kingston was good, I upgraded to 16GB c4. The device wouldn't even boot past the splash screen after leaving magldr. So, I changed to a PNY 16gb c4 and got to see just how badly my 8GB had been performing. The apps that took a while to install at the last step of hard resetting Mango were installed in an instant. And my battery life tripled. I don't have to worry about my phone dying anymore.
So, it's very likely that your SD card can be causing the random reboots. Use dev_storagelock to unlock the card you currently have installed. Perform a hard reset. Stop the process when magldr starts and swap cards. Allow the new card to be integrated into WP7 and see if the reboot problem persists.
Click to expand...
Click to collapse
ahh well i didnt have this problum be4 and i use the 4 gb card for android sence in case of emergency i actuly have a phone that works wile sorting out bttfv2 problums wich i cant seam to fix! i sure hope some genuss will relese a rom with not problums for wp7 on our hd2's
jackrabbit72380 said:
ahh well i didnt have this problum be4 and i use the 4 gb card for android sence in case of emergency i actuly have a phone that works wile sorting out bttfv2 problums wich i cant seam to fix! i sure hope some genuss will relese a rom with not problums for wp7 on our hd2's
Click to expand...
Click to collapse
It's probably not the ROM and most likely the SD card. That's what WP7 does. It's super picky.
anseio said:
It's probably not the ROM and most likely the SD card. That's what WP7 does. It's super picky.
Click to expand...
Click to collapse
i did a haed reset and cleard all crc data the problum still ocurs
the only diffrence to both of the sd cards a i have is size
so unless i was to go buy a higher class im gessing buying another would be pointless
the weard thang is this didnt alwase happen
i used bttfv1 no problums
had bttfv2 then all sorts of problums started happening first time i flashed most of the updates with zune
then was forced to start from scrach agin after i messed up my registry with advanced config
second time i upgraded to bttfv2 i used the one shot method and im not exactly sure but i think thats when i started haveing the issue.
You allready know what's wrong, it's the SD cards you've been using. Keep trying with class 2\4\6 Sandisk cards.
Hagenlund said:
You allready know what's wrong, it's the SD cards you've been using. Keep trying with class 2\4\6 Sandisk cards.
Click to expand...
Click to collapse
what was that a sarcastic remark? & no i dont know whats wrong because as i stated before i didnt have this problum before my previous installation.
i am useing sandisk class2 16gb i am useing the card that came with the phone i realy dont understand why that would be the issue?
whats the best card to get then?
Your SD card would be the issue if the card or some sectors on the card lacks the required random read\access speed. This could very well create problems on one installation while working seemingly fine on another.
I've already said what cards I believe gives you the highest chance of working, you'll just have to keep trying with those. Theoretically you could also try reinstalling the whole thing and hope that no critical files ends up on the lower speed sectors of the card, but I don't know what chance that would have of working.
The only marketable difference between the cards may be size, but WP7 doesn't really care about that. When I we say that it's picky, we really mean it. You can have great success with one card, and then put another in of the same brand different class and WP7 will no longer boot. SD cards affect battery life and everything.
By an SD card from Fry's, if there's one around. They've got a 15 day return policy w/o restock fee. I only went through 2 cards finding the right one to upgrade to, but was prepared to go through their entire selection and the sales girl even told me to not feel bad about doing it.
Hi,
probably you must calibrate battery or yours SD card not works correctly...
jackrabbit72380 said:
please help why dose my phone keep restarting?
it seems to just have gotten even worse!
everythans up to date i just dont understand why it keeps restarting?
Click to expand...
Click to collapse
I had the same issue bu not due to Sd card
I have a Kingston 16GB calss2 works perfect
The issue was that the original rom was American English
if i istall like it is everything works good and since i/m greek i can use also the buld in greek keypad with no problem
BUT when i change to my language the full functions of the phone , then it keeps
restarting byitself ....
For me no problem to work with the english menu at all , so i keep the device in english and works.

Surround boot problem (white screen & HTC)

I just got this thing and it just sits there with white screen and "HTC" logo. Does this thing take a long time to fire up?
I did the button hard reset but it didn't do anything. Is there anything else i can try to get it to work?
Blah, finally found something:
Swapped out the 16GB card for a 4GB SD Card and now the phone works...HTC pisses me off with their quirks sometimes!!!!
So what is teh deal? Crappy SD cards or do they just get corrupt?
I had a similar problem and had to perform hard reset which reformatted the SD card and all was well - for a while. After it happened again a few months later, I swapped out the original card for a new 32 GB SanDisk Class 4 card and it hasn't missed a beat since.
Dunno. My Surround is going on 15 months old and I actively use it at least 4-6 hours per day (1 to 1.5 full charges per day) and no problem with the stock SD card. Have about 7GB free space available.
Had a couple spontaneous soft resets prior to Mango, and a few times a battery pull were required to wake the phone up. But aside from that, no problems whatsoever.
Hey, I jus bought a "new" HTC surround from amazon, and I'm having an issue, the phone isn't going past the HTC logo, it just goes to the HTC Logo, vibrates, then shuts down, when i plug it in, it does the same thing, in a loop, can someone plz plz plz help me, since I have no warranty.
You will probably have to replace the SD Card. Make sure to use a Windows Phone compatible card, or at least stick with name brand like Sandisk.
Is it normal for "new" htc surround phones to come with a defective SD card ?
gdiduajajshdndn265 said:
Is it normal for "new" htc surround phones to come with a defective SD card ?
Click to expand...
Click to collapse
It shouldn't be normal for new devices, but it is a common problem with this particular phone.
I would try to get it exchanged.
If you can't do that then I would try swapping in a different SD Card. It's actually pretty easy to get it apart, here is a guide video about it:
http://www.youtube.com/watch?v=6BiZzfdWDR4
k thanks, ill try swapping the SD card
any ideas on the brand of SD card i should replace it with ?
gdiduajajshdndn265 said:
any ideas on the brand of SD card i should replace it with ?
Click to expand...
Click to collapse
Sorry, forgot about this. I'd stick with SanDisk.
I have had success with SanDisk Class 4. I currently have a 32 GB one in my Surround and it runs very well.

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