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I just got off the line with t-mo. I'm a Even more plus customer (no contract, cheaper plans) and you CAN NOT go to an Even more plan with a contract from an Even More Plus plan. You have to cancel your account first and loose your number. Then you can get a discounted N1. Too bad google won't let t-mo sell the nexus one so that way you can get on that no interest phone payment plan.
edit: title should say Even More Plus...
well if you think about it, even though they designed this to make it seem like you're saving money with the "discounted" phone, after 24 months of a contract that costs you an extra $20 a month, it ends up costing $179 + (24 * $20) = $659, which is an extra $120. i bought the unlocked version, but i guess not everyone has the money to do that.
Try and do the option to add a line to you account and see if that works. If it does just go ahead and activate the new account with the contract. Once you get the phone call tmobile and cancel you're old account and tell them to put in a "request old number" request. This will pull your old phone number and replace the new one you got on the new account. Everything ends up being the same minus the contract.
mcarey66 said:
Try and do the option to add a line to you account and see if that works. If it does just go ahead and activate the new account with the contract. Once you get the phone call tmobile and cancel you're old account and tell them to put in a "request old number" request. This will pull your old phone number and replace the new one you got on the new account. Everything ends up being the same minus the contract.
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Already tried that... It says I already have a t-mobile account
Time to use your Google Voice number then...
uff uff...
I got mine unlocked ($530) and since I've been with T-Mobile for about 8 years I was on the original unlimited-everything t-mo offered. I have unlimited family plan and I pay only $250 a month for four lines with unlimited callling, data, and text.
I luv the t-mos
deltanyne said:
Already tried that... It says I already have a t-mobile account
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Click to collapse
It worked for me, that's how I did mine, are you sure you didn't select use an existing number? You need to do create a new line at that step.
deltanyne said:
I just got off the line with t-mo. I'm a Even more plus customer (no contract, cheaper plans) and you CAN NOT go to an Even more plan with a contract from an Even More Plus plan. You have to cancel your account first and loose your number. Then you can get a discounted N1. Too bad google won't let t-mo sell the nexus one so that way you can get on that no interest phone payment plan.
edit: title should say Even More Plus...
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Click to collapse
I just switch to Even More Plus last week and used my AAA membership to get the $35 activation fee waived. When I did the switch-over, the rep. read from a script that said that I could never go back. If you didn't get this script, that would be T-Mobile's fault; but if you did and you weren't paying attention, that's your own damn fault.
Buyer beware.
Anyway, I wouldn't exactly call getting $480 less service charges over two years "getting screwed."
OK, here's the deal.
I used to have a Tmo account. In fact, a family plan. My wife has a BB Pearl (bless her) and I had a BB 8900.
Sold it, scrapped the contract and dived into Android on Sprint for 99 bucks with the HTC Hero from Best Buy.
Great phone, BUT, I'm liking the look of the Nexus One, and I don't mind going back to Tmo, seeing as though.
1. They have just upgraded their 3G and it looks good.
2. Sprint have just changed their T&C's and I have confirmed I can cancel without an ETF.
Now here's where it gets odd.
I tried to order Nexus one, using my wife's residual account only to see this.
"You are not eligible to add a new line at this time.
We can only modify individual postpaid plans in your name. If you have a family, shared, FlexPay or corporate plan, you will not be able to make changes to your plan.
You can still purchase the phone without T-Mobile service."
Yeah, balls. I'm not paying 529
So I try to order one using my own name and social secutiy number and I get this
"You already have an account with the carrier. Please provide your phone number and PIN."
SO I try and I get this
"You are not eligible to add a new line at this time.
We can only modify individual postpaid plans in your name. If you have a family, shared, FlexPay or corporate plan, you will not be able to make changes to your plan.
You can still purchase the phone without T-Mobile service."
So I attempt to start from scratch using my wife social security number as she doesnt have the Tmo account in her name and I get this.
"We are currently unable to process your request for service with T-Mobile.
T-Mobile's servers are busy or unreachable.
You can try again later, or you can purchase the unlocked phone without service."
Honestly, this is complete Bull$hit.
Keep trying... the servers are loaded down quite a bit. Anyway, I had the same issue at first, and had to have my data plan and corporate discount removed by T-mobile before the Google site would allow me to upgrade my handset. I suspect there may be similar issues for you. You're better off just signing up in your wife's name though, since that's the only way to get the phone for $179. Of course, you're stuck with an Even More plan then.
Snapdragon. 3.7". 512mb ram. Awesome UI (and yes I've used sense and motoblur). Its worth $529, hell I honestly would've put down $750
Does the wife have the 500 min 49.99 plan? I think that plan is the mandatory plan for the Nexus oNE
Right now I really want the vibrant, but i'm not eligible for full upgrade from tmobile so i can't get the phone for 100 from costco where its on sale. Since my brother whose in a family plan with my parents is eligible, he could get me the phone since he says he's fine with his old sidekick.
So would it be as simple as him ordering the phone, giving it to me, and myself putting the sim card in, and using it right away? Also, I understand he has to get the data plan since it's required, but could he technically call tomobile to take it off and say he lost it? Because he's fine with his old sidekick and not wanting a data plan added on his bill. I would appreciate any responses thankyou.
Yes that should work fine. They may require you to add a data plan to your line though.
as for using a different line for upgrading the phone on another line, that is fine - I do this all the time (my company has over 30 lines, and most employees are still on the same phone they got in 2002)
the data plan will be an issue - technically, the price of the phone is subsidized by the data plan, so he would not be able to just cancel the data plan. if that were possible, tmobile would lose money, and that is a big NO-NO
But, I've heard from different people, that if you did report the phone lost, they would take the data plan off. Or that could go to your online t-mobile account and change what phone you have, like if you change that you have a "dumbphone". Can anyone else confirm this?
I was able to cancel the data plan here is how: Once you buy the phone and the data plan is active login at the t-mobile website and change the phone to another phone. On the left click on the line you just bought the phone on, then under the picture of the phone you just bought click on "not your phone/device" then choose a cheapo phone from the list (one that does not require an internet plan). Now you should be able to go under that accounts plan and cancel the internet. If this does not work then you would have to start begging tmobile to remove it (just explain to them the real situation and that you will add the plan to your line) usually if you have been a long time well paying customer they will help you.
Just have your brother, or whomever's name under the account, call in and ask to remove the Android data plan and put back the Sidekick plan. Of course, your brother's sim card needs to be in the sidekick at the time you request the change. If they ask for a reason, just say "I didn't like it, so I gave it to my brother." That's it. Keep it simple.
Cool, appreciate all the responses guys. I don't think my brother has the Sidekick plan, he just has the regular family plan line with no data or anything.
Okay, it's been about 2 weeks, and so I decided to call about the phone and switching the data plan. However, T-mobile would not allow my brother to switch his data plan over to my account. They won't allow him to get rid of the data charge on his account period. The only option the rep gave me was to downgrade to a sidekick plan for his account which basically cost the samee anyways. Anyone know what I should do now?
That will work, but like others said they will require you to have that data plan. So your brother will be stuck with his sidekick data plan and the data plan for the Vibrant. Unlike other phones I do not think he can use the Android data plan with his Sidekick. I have used my G1 plan with the Mytouch 3g, Cliq, HD2, and now my Vibrant. As you can see I used it with a non-adroid device (HD2) and it worked fine, but I think sidekicks are in a whole different league.
Just wait it out. How much longer is your contract. Also go to walmart instead of costco. If you go anywhere else you will get taxed on the full price of the phone when walmart only tax the cost shown. For example walmart taxes on 98.99. Whereas everyone else will tax 500.00.
Sent from my SGH-T959 using XDA App
Talk to a T-mo representative in store and ask them if you have a equipment credit line. I'm not eligible for upgrade until Nov but I have like $300 ECL. So I still got the phone at the same price of an upgrade.
Appreciate the responses guys, but right now I have the phone and it's great and everything. I even got the data plan myself. But what im trying to figure out is how to take the data plan completely off my brothers account since he technically doesnt own the phone anymore and having the plan would be useless.
I've talked to 3 different reps and each refused to take his plan off. One rep recommended to go to the store and buy a cheap "dumbphone" for like 50 bucks which takes his data plan off. It seems like my only option now and would you guys recommend that?
Well the terms are that you signed into a 2yr contract knowing there is a data plan requirement for 2 years. And now you want help getting it off? I don't think it would be appropriate to ask that here.
Sent from my SGH-T959 using XDA App
SOLVED SOLVED SOLVED look at the bottom of my post you will see instructions
$10 web2go doesn't work on android (plz correct me if I'm wrong I tried everything to get it to work) I Cannot Afford the 30 dollar data plan for android.
I read on some forums there is a perffered internet plan that is 20 dollars and available to customers of over 2 years. When I called up t-mobile they stated there was no such thing and its only 30 bucks... is it possible to get it cheaper the 30 bucks or get web2go on my vibrant I really need this even if it isn't an unlimited plan.
Sorry if I am repeating this thread I don't know is I am posting in the correct category
SOLVED!!!
OH YES I JUST GOT THE 20$ PLAN!!!!!!!!! I LOVE THIS FORUM I DID IT EXACTLY LIKE THE SECOND POST SAID.
1.call 611 and say cancel services to the automated bot.
2.give the info needed to the bot
3.when the representetive will pick up tell them that you just got a new plan with the phone you have (i said vibrant) and tell them you are considering canceling your account because its way to expensive for you to pay 30$ even though i like the vibrant. Make excuses if they keep asking you questions but most likely the RP will say that they could offer you a discount and let you have it for 20$. AMAZING!
Sent from my GT-I9000 using XDA app.
datfk said:
$10 web2go doesn't work on android (plz correct me if I'm wrong I tried everything to get it to work) I Cannot Afford the 30 dollar data plan for android.
I read on some forums there is a perffered internet plan that is 20 dollars and available to customers of over 2 years. When I called up t-mobile they stated there was no such thing and its only 30 bucks... is it possible to get it cheaper the 30 bucks or get web2go on my vibrant I really need this even if it isn't an unlimited plan.
Sorry if I am repeating this thread I don't know is I am posting in the correct category
Sent from my GT-I9000 using XDA app.
Click to expand...
Click to collapse
When you call, go to the retentions department, say "cancel account" on the automated system it will take you directly there, tell, don't ask the rep that you want the $20 web plan. If you're lucky he will be nice enough to give it to you based on your loyalty as a customer, if he doesn't give it to you try a different one.
I got the $20 plan for both my lines on the first try.
good luck
datfk said:
$10 web2go doesn't work on android (plz correct me if I'm wrong I tried everything to get it to work) I Cannot Afford the 30 dollar data plan for android.
I read on some forums there is a perffered internet plan that is 20 dollars and available to customers of over 2 years. When I called up t-mobile they stated there was no such thing and its only 30 bucks... is it possible to get it cheaper the 30 bucks or get web2go on my vibrant I really need this even if it isn't an unlimited plan.
Sorry if I am repeating this thread I don't know is I am posting in the correct category
Sent from my GT-I9000 using XDA app.
Click to expand...
Click to collapse
Call T-Mo (611) and ask for retentions or say you want to cancel your plan (which will take you to retentions). They are the only ones that can get you the $20 data plan (from what I've read).
Speak to someone in the contracts dept, not tech support. They will hook you right up.
this is web only correct? no texts?
rsfaze said:
this is web only correct? no texts?
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Correct data only, but I am pretty sure they also have a preferred text plan (family and single line)...
/wink /wink
daenigma said:
Correct data only, but I am pretty sure they also have a preferred text plan (family and single line)...
/wink /wink
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I have 2 lines under the old android unlimited data/unlimited text for $34.99. Last time I talked to retention last week they said that was still the cheapest way to go .
My wife and I have been T-Mo customers for 8 years. I have a Vibrant, she has a Nexus. We called a couple of months ago, just to speak with retention about our data plans. They got us on the preferred data plan at $20 a line, unlimited family messaging for $9.99 and 600 shared anytime minutes. All total, $92.00. We obviously still get the free nights and weekends and mobile to mobile. $92.00 is not bad for two android phones with unlimited messaging and data. Most of the people we call are on T-Mo as well, so that works out too!
Call and talk to retention, no one in a retail store can do it for you.
I've been a T-Mo customer for 8 years, too. A couple years ago I was using their [email protected] service. They discontinued that service but called me up and offered me unlimited voice at the loyal customer rate instead. Last month I bought the Vibrant and they gave me the loyal customer data plan without even asking. I'm paying $75/mo for unlimited voice, unlimited data and 400 free TMs. I am a happy camper, and it has kept me from going to AT&T for an iPhone.
I wish I would have been able to get a better plan, instead I moved to EM+ and can't go back... =(
jnp1974 said:
My wife and I have been T-Mo customers for 8 years. I have a Vibrant, she has a Nexus. We called a couple of months ago, just to speak with retention about our data plans. They got us on the preferred data plan at $20 a line, unlimited family messaging for $9.99 and 600 shared anytime minutes. All total, $92.00. We obviously still get the free nights and weekends and mobile to mobile. $92.00 is not bad for two android phones with unlimited messaging and data. Most of the people we call are on T-Mo as well, so that works out too!
Call and talk to retention, no one in a retail store can do it for you.
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I'm paying $190 with taxes for 2 android phones with unlimted data,text and minutes.
I'm paying $65 a month for 1000 minutes, unlimited data, and no TMs ($40 for the 1000 minutes plan, +$25 for the unlimited android data add-on). Works fine for me, and I've got a GVoice number, with the GVoice app on my phone, so I can actually receive TMs through that number with the app.
Not sure when but TMobile will be rolling out new options and doing away with flex pay. Will still have same features SS flex pay but also offer cheaper data plans like at&t. Fight now you're stuck with $30 because you wanted the best phone. You want a cheaper data plan downgrade your phone or get rid of text to save and have your friends IM you or email.
Sent from my SGH-T959 using XDA App
I just left the store and they said on the 15th of nov that a 15 dollar 200mb plan would be available for most android devices. The 200mb acts differently for each account type. I have also seen this mentioned on several sites.
http://www.tmonews.com/2010/11/t-mobile-adding-data-plan-to-new-data-lineup/
Just spoke to them yesterday, I was asking about canceling my upgrade. Rep quickly offered $20 data + $10 sms. Plus I kept the myFaves I had grandfathered. So my bill only went up $5. Not bad.
Mobility... www.MemosWorld.com
rsfaze said:
I'm paying $190 with taxes for 2 android phones with unlimted data,text and minutes.
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Click to collapse
Our "after-tax" total is about $106 for 2 android phones with unlimited data, unlimited texts and 600 shared minutes, free nights and weekends, free mobile to mobile. We don't call a whole lot of numbers that aren't T-Mo, so we don't ever use all the minutes.
Our "Family-time" text package is grandfathered in from back in the day. Unlimited text, pic and voice messaging for ALL lines on our account - $9.99 total, regardless of number of lines.
OH YES I JUST GOT THE 20$ PLAN!!!!!!!!! I LOVE THIS FORUM I DID IT EXACTLY LIKE THE SECOND POST SAID.
1.call 611 and say cancel services to the automated bot.
2.give the info needed to the bot
3.when the representetive will pick up tell them that you just got a new plan with the phone you have (i said vibrant) and tell them you are considering canceling your account because its way to expensive for you to pay 30$ even though i like the vibrant. Make excuses if they keep asking you questions but most likely the RP will say that they could offer you a discount and let you have it for 20$. AMAZING!
jnp1974 said:
Our "after-tax" total is about $106 for 2 android phones with unlimited data, unlimited texts and 600 shared minutes, free nights and weekends, free mobile to mobile. We don't call a whole lot of numbers that aren't T-Mo, so we don't ever use all the minutes.
Our "Family-time" text package is grandfathered in from back in the day. Unlimited text, pic and voice messaging for ALL lines on our account - $9.99 total, regardless of number of lines.
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Click to collapse
nice, in all reality we don't use that many minutes, her more than I as I work from home and text all day. I have a land line and a company line I can also use also to make calls out. I need to double check but I thin I pay like $79 for unlimited minutes so the next plan down only saves me like $5 or $10 a month if I remember correctly.
Ilmoran said:
I'm paying $65 a month for 1000 minutes, unlimited data, and no TMs ($40 for the 1000 minutes plan, +$25 for the unlimited android data add-on). Works fine for me, and I've got a GVoice number, with the GVoice app on my phone, so I can actually receive TMs through that number with the app.
Click to expand...
Click to collapse
Is that $65 after taxes? Also, is ti contract or not? I had just Unlimited Data last month hoping I could get SIP/VOIP working on my phone but I eventually decided to get minutes so I can use for work. They gave me 500 minutes and I was told my bill would be $65. If I can get a little more cheaper I would be happy.
Peace
S II
You guys know T-Mobile employees troll all these popular forums. I'm not talking about store employees who are members here. I'm talking about executive services, people high up at T-mo troll the forums, especially during new phone release dates, and I'm sure the more people advertise how to call and "pretend" to cancel, is going to eventually hurt the real loyal customer who is honestly considering to cancel.
I've actually had a rep I started conversation with on the phone, admit they visit these forums and read what people write. Just saying, if we want loyalty to continue for real loyal customers. Those who pay on time every month, for years, then we shouldn't be posting how to trick T-Mo. At the end it hurts people who have been with T-Mo for several years as loyal faithful customers.
Since i havn't seen this anywhere here i figured i would post it to help some people save a little money
http://www.sprintusers.com/forum/showthread.php?t=173903
Holy crap. Now the real question: Can I switch over my plan to this without paying a ETF?
Would be nice to have this. I would only save 15 or so a month, but right now I can use all the money I can get.
Sent from my PC36100 using Tapatalk
I'm so flipping confused after reading that...
Can someone with some experience working with these accounts chime in? I understand using the guy's email and CID, but how would this play in for those of us who have been with Sprint forever, have family plans, and still have time on their contract?
drmacinyasha said:
Holy crap. Now the real question: Can I switch over my plan to this without paying a ETF?
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topdawgn8 said:
I'm so flipping confused after reading that...
Can someone with some experience working with these accounts chime in? I understand using the guy's email and CID, but how would this play in for those of us who have been with Sprint forever, have family plans, and still have time on their contract?
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Click to collapse
It's a referral plan, meaning it's for people that are currently NOT a Sprint customer and are being referred to Sprint by an employee. If you are currently a Sprint customer, you would have to cancel your current account and pay an ETF if you are still in contract.
kd0axs said:
It's a referral plan, meaning it's for people that are currently NOT a Sprint customer and are being referred to Sprint by an employee. If you are currently a Sprint customer, you would have to cancel your current account and pay an ETF if you are still in contract.
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Click to collapse
Thanks...I'm "chatting" with spring right now. If you want to consider waiting five minutes between responses chatting. I'll post my results here to confirm.
I won't bore you with the useless information he gave me at the beginning:
Code:
15:37:50 : HIM: Is there anything else I may assist you with?
15:38:18 : ME: So what I'm getting is doing the ESRP creates an entirely different account
15:38:22 : ME: right?
15:39:41 : ME: sorry, EPRP
15:39:56 : HIM: Yes, you are correct.
15:40:13 : ME: so how could I, or would I, be able to get the remaining lines of my account onto it?
15:40:33 : ME: would there be an ETF or would a transfer of liability work?
15:40:53 : ME: this is provided I opened a new line also
15:43:26 : HIM: I am sorry the lines can not be transfer from the existing account to new referral account which you are going to open.
15:45:09 : ME: OK, just one more question then. So say, in the future, my contracts are expired. I have no obligation to Sprint. I open an EPRP providing the program is still around. Would I be able to open a new account with an old phone number?
15:46:31 : HIM: Ok, One moment.
15:50:36 : HIM: I am sorry you can not open the new account with the old phone number, however when you will open the new account the system will automatically generate the new phone number for you.
15:51:18 : ME: Ok, I guess that covers all of my questions. Thanks for dealing with me =).
15:51:36 : HIM: You are welcome.
I'm not completely satisfied with these answers; however, I was reading on the other forum of people getting a Transfer of Liability to work to get their lines over. I may just stop by the Sprint Store on my way home from work tomorrow.
Good luck with that! I am sure you could find someone that would do it for you if you talk to the right person. It saved us a lot of money, and made it very worth it to switch to from verizon.
From my experience, I signed up fro SERO about 3 years ago, when the plans were basically unlimited except for the 500 anytime minutes and it was $30 a month. I was already Sprint customer, out of contract. In order to get a SERO account, I had to open up a brand new line, I was not able to transfer my old number over either. So I got a new line, new number, and just closed my old account. Been happy with it ever since. When the EVO came out, I had to upgrade my plan to an EREP plan, which increased it almost double. Thankfully, a couple months ago, they came out with a SERO Premium plan that would work with the Android phones and it was only $40 a month (plus $10 premium data charge). It was only available if you previously had one of the old $30 SERO plans. Well, that's my story.
thisguyinoc said:
From my experience, I signed up fro SERO about 3 years ago, when the plans were basically unlimited except for the 500 anytime minutes and it was $30 a month. I was already Sprint customer, out of contract. In order to get a SERO account, I had to open up a brand new line, I was not able to transfer my old number over either. So I got a new line, new number, and just closed my old account. Been happy with it ever since. When the EVO came out, I had to upgrade my plan to an EREP plan, which increased it almost double. Thankfully, a couple months ago, they came out with a SERO Premium plan that would work with the Android phones and it was only $40 a month (plus $10 premium data charge). It was only available if you previously had one of the old $30 SERO plans. Well, that's my story.
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Click to collapse
Did you re-convert your eprp back to the sero premium? If so, when and how?
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bigmoogle said:
Did you re-convert your eprp back to the sero premium? If so, when and how?
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Click to expand...
Click to collapse
Yes I did. I just called them up and no questions asked, they saw that I previously had SERO and switched it to SERO premium.
Yea I'm also on the sero premium. I will never switch to another carrier as long as I have my sero premium. and i'm surprised people didn't know about the new sero aka eprp. I was expecting the op to get flamed for old news. lol.
I've been on sero for years now, and it's pretty great. The only thing that drives me nuts now is that virgin mobile is an even better deal than sero, without a contact.
Existing customers can't switch. I've put my info all over these boards for new customers to use.
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Ahh I was hoping existing customers could switch.
Sent from my Evo using Tapatalk.
actually there is a way to get around the ETF/etc..
go to the site & apply for a new line undere the everything plus plan (make sure to pick a free phone unless you wanna pay out of the pocket).
after the order is approved/goes through, call customer service & have them pull your existing line(s) under the new everything plus account you just started...
now you have 30 days to decide if you want to keep this extra line you just purchased. if you decide to cancel like i did, your remaining lines will still be on the everything plus plan.
one word of warning, i will be losing my premier gold status as of april 01 due to this move. despite my previous lines being open with sprint for 10+ years, the new everything plus account basically starts new so they will only recognize my time w/sprint as being since i moved my lines over to the new account. (they do acknowledge the fact that they see in their system the same line/number has been open for 10+ years, but i haven't found a rep yet who will mark it on my "new" account)..
i generally prefer to stay out of contract anyway so it's not a huge deal to me.
Another point to note. From my experience, they will not let you apply any kind of company or student discounts on top of EPRP. In my case, it turns out to be cheaper to get the normal plan with the company discount.
mclife said:
Another point to note. From my experience, they will not let you apply any kind of company or student discounts on top of EPRP. In my case, it turns out to be cheaper to get the normal plan with the company discount.
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Click to collapse
This is correct.