Database Users

Need help with internet connection issue on Artemis

For the past couple of weeks, I've been having issues keeping an internet connection. To describe, I have push email set up so I'm always connected. I seem to get emails fine and I always have an "e" above my signal strength to show that I'm connected. But When I actually want to go to a website, it will connect but after I click on a few links, the next link will just hang. I'm using Opera mini, and after a few pages I get the network test page. Sometimes it will come back and say "you have a working network", and other times it just won't start again.
I was thinking it was just my service (T-Mobile USA) because I use a proxy configuration that's not really ment for full internet access. But I noticed that I was having the same issue when connected to wifi networks. Then I tried PIE and I had similar issues connecting with it as well.
I did just replace my housing. That's the only major change I can think of. I hope this isn't a hardware issue. Anyway, emails still come through but surfing forums has been pretty much shut down. Anyone have any idea of what it could be?
BTW, I've been using the same ROM for over 7 months (O2 Premium Plus) and never had this issue before. No new programs installed since problem either.

Wi-Fi connectivity issues

I am experiencing a couple of annoying issues with my new HTC HD2. Most of which seems to have coincided with my old O2 number being ported over to T-Mobile. Prior to this I had a temporary number and all settings seemed to work ok (although frankly I cannot recall to be sure). Once the number was ported everything went a bit mental, I could not connect to any internet app via Wi-Fi and various searches boiled this down to an erroneous proxy server setting which once removed resolved my problem. I also had an email issue which I partially resolved by deleting my account and setting it up again from scratch. The two issues I am now left with are a bit odd.
When connected via Wi-Fi neither ie6 nor email will connect - it seems to be that neither of these applications will fallback to wi-fi if there is no mobile coverage/connectivity. To clarify, I have deliberately turned my phone radio off to test it purely with wi-fi - with both apps I get the "cannot connect" message where it prompts me to check that mobile service is available and I am not in flight mode etc. So clearly it is not willing to use wi-fi even though it is connected and I can use Opera with no issues - this does not seem to impact any other application. I wonder if there is a registry issue that is stopping them from using wifi.
I can get round this temporarily if I go into settings>all settings>connections>connections>advanced>select networks and then change "programs that automatically connect to the Internet should connect using:" from "T-mobile Internet" to "My Work Network" however this only reverses the issue i.e. they then work with wi-fi but not on mobile internet (with the added issue that all other internet apps will no longer working on mobile internet) - so this is hardly a satisfactory resolution.
I have had a bash with various other settings but nothing seems to work - has anyone else experienced this issue?

is the option "the internet"available? that would make the app use whatever connection is available to the phone.
as far as the number being ported starting this I'd be tempted to backup and hard reset.let the phone pick up the sim with the new settings from fresh.

Thanks for the prompt response. I have checked other options and whilst there are others none of them are configured. The fact that other applications happily work under either wifi or mobile internet would seem to imply it is just these applications that are being a bit obtuse rather than any of the connectivity settings.
I guess I may have to hard reset - although I am not convinced that the SIM would govern connectivity settings of microsoft applications.

Just noticed QuickGPS does the same thing i.e. will only connect through mobile internet - it complains it cannot connect if I try through wi-fi only.

bl**dy hell - Google Maps does not work now either!!!!!!!!!

lol, one problem breeding others, it's a "feature" hehe.

Ok i'll shut up now.............did a hard reset and all seems good for the moment at least. Frankly I clearly should have bowed to your better judgement LOL

sometimes its the best first thing to try. once you have done a few they only take 20 30 minutes, you can spend hours with network problems.

[Q]gmail and market app not working on wifi

Hey guys, I am facing a weird problem after updating an OTA released yesterday by HTC (2.2.1). My gmail app and market app is not working when on wifi. It works perfectly on Mobile data connection though (EDGE). I get a no connection error in gmail and network error in market app.
I have done the following but to no avail.
1. Soft reset and boot into safe mode.
2. Uninstalled task killer app.
3. Deleted all data for these apps and updated the gmail app and setup the account again.
I have not tried the hard reset as yet. Can anyone help me out please? TIA

Thats not good at all. Is your handset branded?

Hey Andy,
Thanks for replying although your reply does make me nervous :s. I am from India and we only get unbranded sets here. So to answer your question it is a unlocked unbranded phone running stock firmware.
By the way after I posted the question I did get these two apps working once for sometime but since then it's the same problem. I am starting to wonder whether it has to do something with the wifi although all the remaining apps are working fine and dandy.

Is the wifi access point owned by you? You could try turning it off and on again, that may help.

Have tried that. It is my home network that I am connecting to using a linksys wireless router.
UPDATE - I connected my phone using internet pass through i.e. sharing the internet through PC via the data cable and I still get the same error which leads me to believe some setting on the router provided by my ISP is causing this. Although what I fail to understand is that it was working fine till yesterday and nothing have been changed in the router setup recently.

Hmm... that's odd. Did your ISP supply your router? My ISP pushed a firmware update to my router about 8 months ago that broke pretty much everything wireless.
Is it just Gmail & Market that don't work over wifi? Does your browser and other apps work?

Yes indeed, my ISP provides a router which is then connected to my wireless router. The strange thing is everything else is pretty much working including gtalk.

If your router supports DMZ and you know how to set it up, you could try putting your DHD's IP into the DMZ to eliminate the possibility of your routers inbuilt firewall blocking Market & GMail.

Maybe a DNS problem? Ensure you have good ones... You can always test Google ones 8.8.8.8 and/or 8.8.4.4

Thanks for showing interest guys. I for some strange reason cannot access my router settings page. I will figure that out but the stranger things are happening with my apps. After a bit of tinkering I have found a behavior which stumps me.
These are the steps I follow:
1. Sign out from gtalk.
2. Go to manage applications and clear cache and data for gmail, market, download manager, Google backup transport, google partner setup and google services framework.
3. Restart phone.
After this my gmail app starts working on wifi but talk does not start anymore and market also throws an error before even accepting the terms. I uncheck and check the background data services and I am back to square one i.e. gmail stops syncing saying no connection, gtalk works as usual and market starts giving connection error (after accepting terms).
I seriously think now there's a serious flaw in the software and not something to do with my router settings.
Sorry for the long post. Thanks for reading.

Simillar problem appeared for me in Locations. I couldn't list country maps for preload on wifi without 3G. After turned on 3G, it listed the maps - turn off - and i could download with wifi.

Wi-fi not working when phone goes to sleep

My galaxy S4 connects to any network flawlessly and I can browse the web, etc. but when I press the power button to lock the phone or if the phone goes to sleep by itself, when I unlock the phone, I'm still connected to the wireless network, but I can't browse the web or do anything. I have to disconnect and reconnect for it to do anything (and sometimes it takes 5 mins. to find the network. it says it's not in range 90% of the time). I've set wi-fi to "always on" during sleep and I've also turned wi-fi power saving mode off in the hidden menu but it still doesn't work. Like I said, it doesn't disconnect but the orange down arrow flashes and I can't browse the web, etc. I actually wiped the phone and the problem went away for a few days but cropped back up yesterday which leads me to believe there must be some bug causing it but I have no idea what triggers it. Does anyone have any ideas on what to do?

Are you running stock rom?

theloneranger08 said:
My galaxy S4 connects to any network flawlessly and I can browse the web, etc. but when I press the power button to lock the phone or if the phone goes to sleep by itself, when I unlock the phone, I'm still connected to the wireless network, but I can't browse the web or do anything. I have to disconnect and reconnect for it to do anything (and sometimes it takes 5 mins. to find the network. it says it's not in range 90% of the time). I've set wi-fi to "always on" during sleep and I've also turned wi-fi power saving mode off in the hidden menu but it still doesn't work. Like I said, it doesn't disconnect but the orange down arrow flashes and I can't browse the web, etc. I actually wiped the phone and the problem went away for a few days but cropped back up yesterday which leads me to believe there must be some bug causing it but I have no idea what triggers it. Does anyone have any ideas on what to do?
Click to expand...
Click to collapse
Sounds like what I'm experiencing as well!
http://forum.xda-developers.com/showthread.php?t=2303379
Hey guys,
Just noticed something odd this last few days. The statusbar WiFi icon is dimmed; but I'm connected on WiFi just fine. I can browse, and the WiFi settings is showing all is OK. As in, I'm still connected to my SSID.
Anyone experienced this? What's the best way for me to pull logs? I'm a bit of an Android n00b.
The particular SSID is on a 5GHz AC channel (pretty sure it's on AC, or at the very least N), on TKIP+AES. I've read that the S4 had problems with D-Link routers on TKIP+AES, but I've got an ASUS running DD-WRT. I don't have any other problem with the other devices in the house on WiFi.
Running WanamLite ROM, with FauxKernel 3.
Thanks!
Click to expand...
Click to collapse
I should probably note, sometimes I'd have trouble connecting to the internet as well!

C13v3r0n3 said:
Are you running stock rom?
Click to expand...
Click to collapse
Yeah I am. I'm not rooted either.

hidea said:
Sounds like what I'm experiencing as well!
http://forum.xda-developers.com/showthread.php?t=2303379
I should probably note, sometimes I'd have trouble connecting to the internet as well!
Click to expand...
Click to collapse
I'm connected but I don't have internet so my problem is different.

theloneranger08 said:
I'm connected but I don't have internet so my problem is different.
Click to expand...
Click to collapse
I should clarify,
I'm connected to my router/SSID; but I can't connect to the internet.
But I'm trying out this new solution people have been suggesting.
I created a guest SSID on my router (ASUS RT-AC66U, on ASUS-Merlin firmware), and I pretty much disabled Intranet access on the guest account, and dropped TKIP.
Let's see if the problem will go away.
http://forums.androidcentral.com/sa...axy-s4-d-link-routers-wifi-issues-solved.html

hidea said:
I should clarify,
I'm connected to my router/SSID; but I can't connect to the internet.
But I'm trying out this new solution people have been suggesting.
I created a guest SSID on my router (ASUS RT-AC66U, on ASUS-Merlin firmware), and I pretty much disabled Intranet access on the guest account, and dropped TKIP.
Let's see if the problem will go away.
http://forums.androidcentral.com/sa...axy-s4-d-link-routers-wifi-issues-solved.html
Click to expand...
Click to collapse
Does it only happen when you lock your phone?

theloneranger08 said:
Does it only happen when you lock your phone?
Click to expand...
Click to collapse
yep. Locked and after sleep. I'll continue observing the problem, with the new solution I posted. I'll report back as soon as I know more (if the problem persists)

gametat manifes
hidea said:
yep. Locked and after sleep. I'll continue observing the problem, with the new solution I posted. I'll report back as soon as I know more (if the problem persists)
Click to expand...
Click to collapse
Unfortunately there's no option for me to create a guest SSID on my netgear router...

i believe this was/is a bug for the SIII. a quick search should bring you to a thread i was flipping through earlier for my girlfriends S3. I noticed it the first day I had my S4 but havent seen it happen since.

Go to your Wi-Fi, press the menu button and click advanced settings, there should be a option to "Keep Wi-Fi on during Sleep" if you want it on select always

LeKtRiCzzz said:
Go to your Wi-Fi, press the menu button and click advanced settings, there should be a option to "Keep Wi-Fi on during Sleep" if you want it on select always
Click to expand...
Click to collapse
I've already tried that. Also by default it's set to always on.

simbill said:
i believe this was/is a bug for the SIII. a quick search should bring you to a thread i was flipping through earlier for my girlfriends S3. I noticed it the first day I had my S4 but havent seen it happen since.
Click to expand...
Click to collapse
The two solutions provided for that bug are to set Wi-Fi to always on during sleep and to turn off the wireless power saving mode in the hidden menu (which can only be accessed by dialing a certain number). Neither of those solutions work.

No go, problem is still very much there for me.
So far I've:
1) Created a guest SSID, with only AES. Problem is still there
2) Loaded a different kernel (albeit a 9505 kernel). Problem is still there.
I'm rooted, running a different kernel and ROM than stock. I'm on Virgin Mobile i337M (Canadian S4). I've unlocked my phone through the Service Menu, I've also enabled my AWS bands, using the QTPS patch. Though I think this is all irrelevant, because theloneranger08 is running an unrooted phone.
So something must've cause the WiFi sleep issue.
EDIT:
What's the best way to go about logging the issue here? I'm a total Logcat newbie. I managed to set it up on my Mac; but not sure what sort of logging I should be doing. Cheers!

hidea said:
No go, problem is still very much there for me.
So far I've:
1) Created a guest SSID, with only AES. Problem is still there
2) Loaded a different kernel (albeit a 9505 kernel). Problem is still there.
I'm rooted, running a different kernel and ROM than stock. I'm on Virgin Mobile i337M (Canadian S4). I've unlocked my phone through the Service Menu, I've also enabled my AWS bands, using the QTPS patch. Though I think this is all irrelevant, because theloneranger08 is running an unrooted phone.
So something must've cause the WiFi sleep issue.
EDIT:
What's the best way to go about logging the issue here? I'm a total Logcat newbie. I managed to set it up on my Mac; but not sure what sort of logging I should be doing. Cheers!
Click to expand...
Click to collapse
Yeah I can't seem to get it fixed. I actually decided to call AT&T and they are sending me a new phone along with the necessary supplies to send my current one back. Hopefully it's a hardware issue and the new phone is fine. Although the fact that it worked for two weeks with no problems and wiping it got rid of the problem for a couple days leads me to believe it must be some bug in the software. Granted, I haven't come across hardly anyone (besides the people on this thread) with this issue so hopefully it is hardware related. I'll be so ticked if the new phone does the same thing...

I got a new phone and I didn't have any issues for a few days but now it's back. Anyone have any ideas?

theloneranger08 said:
I got a new phone and I didn't have any issues for a few days but now it's back. Anyone have any ideas?
Click to expand...
Click to collapse
Kinda impossible for two phones to have the same exact issue. Which lead me to believe this is a software bug.
Can you verify if you have "Check for Internet service" enabled, on Advance WiFi settings (Settings > WiFi > (tap menu) > Advance).
I restored my phone a few days ago, wiped it clean. I decided not to use this feature (it's off by default; but I had it on when I first encountered this issue), and I have yet to see the problem we had. I spoke to a friend who's a network engineer, it could be due to timeouts to the cell towers, whilst checking internet connection periodically, etc. etc.

hidea said:
Kinda impossible for two phones to have the same exact issue. Which lead me to believe this is a software bug.
Can you verify if you have "Check for Internet service" enabled, on Advance WiFi settings (Settings > WiFi > (tap menu) > Advance).
I restored my phone a few days ago, wiped it clean. I decided not to use this feature (it's off by default; but I had it on when I first encountered this issue), and I have yet to see the problem we had. I spoke to a friend who's a network engineer, it could be due to timeouts to the cell towers, whilst checking internet connection periodically, etc. etc.
Click to expand...
Click to collapse
No it's turned off. I've tried everything but I just can't find a fix. Is there anyway to somehow log the phone and see what runs when I put the phone to sleep? Is it possible that it's an app doing it?

theloneranger08 said:
No it's turned off. I've tried everything but I just can't find a fix. Is there anyway to somehow log the phone and see what runs when I put the phone to sleep? Is it possible that it's an app doing it?
Click to expand...
Click to collapse
If you're still having this issue, can you check into your Accounts setting? See if there's any sync error.
I had no problem for a few weeks after restoring my phone to factory setting. Then two days ago, the issue re-appear. The last thing I did was adding a new Google account (secondary account, for work). That's when the WiFi problem started appearing again. Then I noticed the sync issue on the newly added account, I had to uncheck certain options, and check them back again. Since then, the issue hasn't re-appear *crossing my fingers*
Way back in the day, I remember that WiFi indicators would look different if you have WiFi with internet access, but not connected to Google accounts (or have issues).
I know this is different than what we initially talked about; but I guess we're eliminating possibilities.

hidea said:
If you're still having this issue, can you check into your Accounts setting? See if there's any sync error.
I had no problem for a few weeks after restoring my phone to factory setting. Then two days ago, the issue re-appear. The last thing I did was adding a new Google account (secondary account, for work). That's when the WiFi problem started appearing again. Then I noticed the sync issue on the newly added account, I had to uncheck certain options, and check them back again. Since then, the issue hasn't re-appear *crossing my fingers*
Way back in the day, I remember that WiFi indicators would look different if you have WiFi with internet access, but not connected to Google accounts (or have issues).
I know this is different than what we initially talked about; but I guess we're eliminating possibilities.
Click to expand...
Click to collapse
Update: My phone works fine on 5.1 ghz bands but not 2.4 bands. Very weird...

[Q] New S5 not automatically connecting to WiFi

Hello everyone,
Last week I upgraded my S4 to a brand new S5 on T-Mobile and currently it's stock and unrooted. It works great, except it won't automatically connect to WiFi. Every time I encounter a known WiFi it'll say Sign in Required. I'll press Connect and it'll then connect and function perfectly.
This smells like a software bug to me, but then I'd expect more posts on this topic (I didn't see any posts on XDA, and posts elsewhere were unhelpful).
What I'd ultimately like to know is if this is a hardware defect and I should get my phone replaced before it's too late, or if this is something that a software update (or rooting and flashing) will fix. Or of course it could be neither...
Thanks!

I have the same probblem and I am dying for a solution. I've spent hours googling and testing different things to no avail.
I am going to try to bring as much detail as I can, hopefully someone can pitch in.
Things I have read might work:
"forgetting" the connection and recreating it
Turning off and turning back on
Turning off, removing the battery
Turning off, removing the battery and the sim and waiting a minute (seems like voodoo to me)
Factory reset
I've tried everything, bar the factory reset which I am reluctant to do, specially when people's answers on forums said it wasn't a solution.
To try and shed more light, I would also add that:
It does this with any network (so it's not channel/router issue)
It does this consistently (and since I got my phone)
It finds networks, but just won't connect
It always connects fine if I pick the network (so it's not a distance/bad reception issue)
My phone is unrooted and stock and I have no weird apps (only popular/regular ones, social media, news, and so on)
My options are set correctly (notifications for open networks is checked and wifi is on)
I really hope someone can help as I rely on wifi a lot, and this is kind of a deal-breaker for me.

So I found a psuedo-fix here: http://forum.xda-developers.com/showthread.php?t=2723486
The key part being:
1. >Wifi >Advanced >Disable (uncheck) Smart network switch.
2. Forget connection, then establish connection again. Works no issues.
Click to expand...
Click to collapse
This has "fixed" it for me, but it also means I no longer have Smart Network Switch which is kinda annoying, albeit less annoying.
A true solution would be lovely.

ForestHunter said:
So I found a psuedo-fix here: http://forum.xda-developers.com/showthread.php?t=2723486...
Click to expand...
Click to collapse
Tried, didn't work for me.
I now have factory reset and let google reinstall all my apps.
Until now, auto-connect works.
The only thing I didn't do this time that I did last time is deactivate a bunch of samsung apps that come pre-installed.

wi-fi won't auto connect to S5
ForestHunter said:
Hello everyone,
Last week I upgraded my S4 to a brand new S5 on T-Mobile and currently it's stock and unrooted. It works great, except it won't automatically connect to WiFi. Every time I encounter a known WiFi it'll say Sign in Required. I'll press Connect and it'll then connect and function perfectly.
This smells like a software bug to me, but then I'd expect more posts on this topic (I didn't see any posts on XDA, and posts elsewhere were unhelpful).
What I'd ultimately like to know is if this is a hardware defect and I should get my phone replaced before it's too late, or if this is something that a software update (or rooting and flashing) will fix. Or of course it could be neither...
Thanks!
Click to expand...
Click to collapse
I have been having the same issue. I can't get any answers either. It really is frustrating. I am going to keep trying to find out. When I called the T-Mobile store they said that I could bring it back w/in the 14 days & replace it and I may do that if I can't get an answer for the problem! If you happen to find out what the answer is PLEASE post and let us know! Thanks

My wife has the same issue with not auto connecting. She has a AT&T S5 that is not rooted....thanks to AT&T putting her in prison lockdown. I think it could be something with the last update because her phone used to auto connect just fine and now it doesn't. The strange thing is that she just now noticed it not connecting and she had took an update that was a few weeks ago or whenever it actually was and now we don't really know for sure if it's really just now an issue or has been since the update....imo I think it could be something with the update.
I have an S5 as well with no issues, but then again, I have the TMO that's rooted and carrier unlocked running custom rom.....thanks TMO for not being D***'s like at&t

Solution!
Long story short, there's a problem with Android and DHCP. Specifically, an IP associated with a router doesn't die when it should and attempting another connection goes back to this IP instead of using the correct (new) IP.
The good news is to forget the problematic wifi connection, head into /data/misc/dhcp/ and remove the files, reboot then connect to wifi. That flushes the DHCP lease information and life should be good.

omarriachi said:
Long story short, there's a problem with Android and DHCP. Specifically, an IP associated with a router doesn't die when it should and attempting another connection goes back to this IP instead of using the correct (new) IP.
The good news is to forget the problematic wifi connection, head into /data/misc/dhcp/ and remove the files, reboot then connect to wifi. That flushes the DHCP lease information and life should be good.
Click to expand...
Click to collapse
I seem to be having this problem now, however I tried doing what you suggested and I don't have the path you mentioned, how do you get to it?

cgdart said:
I seem to be having this problem now, however I tried doing what you suggested and I don't have the path you mentioned, how do you get to it?
Click to expand...
Click to collapse
use a program like "root explorer" or "ES file explorer" and navigate to your root folder ( / )
then follow the path /data/misc/dhcp/ , you will find the files i mentioned there.

omarriachi said:
Long story short, there's a problem with Android and DHCP. Specifically, an IP associated with a router doesn't die when it should and attempting another connection goes back to this IP instead of using the correct (new) IP.
The good news is to forget the problematic wifi connection, head into /data/misc/dhcp/ and remove the files, reboot then connect to wifi. That flushes the DHCP lease information and life should be good.
Click to expand...
Click to collapse
Im reviving this thread, I have this issue also. And with my "unlimited" tmobile bandwidth of 2gb, this bug is completely screwing me over.
I quoted this post since you just claim its Android and DHCP, if thats the case, wouldnt all android phones just not work like the S5?

omarriachi said:
Long story short, there's a problem with Android and DHCP. Specifically, an IP associated with a router doesn't die when it should and attempting another connection goes back to this IP instead of using the correct (new) IP.
The good news is to forget the problematic wifi connection, head into /data/misc/dhcp/ and remove the files, reboot then connect to wifi. That flushes the DHCP lease information and life should be good.
Click to expand...
Click to collapse
Finally..it's work for me..tqvm

Hey I'm having the same issue, only with my work open wifi. The phone will be aware there is a wifi and it tells me to sign in. I go to the wifi settings and tell it to connect it does, but if it drops for any reason it won't automatically connect again, I have to go through the same thing every time.
I read this in a previous post:
"use a program like "root explorer" or "ES file explorer" and navigate to your root folder ( / )
then follow the path /data/misc/dhcp/ , you will find the files i mentioned there."
I have X-plore and went to the root/data folder, but there was nothing in the data folder - Do you have to be rooted for this to work?
Any help would be appreciated.
Samsung Galaxy S5 - Koodo - Unrooted

solved mine by follow this guide
http://forum.xda-developers.com/showthread.php?t=2547356
Sent from my SM-N9005 using Tapatalk

It works fine on my home network and others that I have a username and password for. The issue is WIFI hotspots at coffee shops and work and such, where I don't have access to the router settings.
I have an app that does an auto login when it recognizes that you need to sign in once it connects to wifi, and it works when I tell the phone to connect, but the phone will never connect automatically - I have to go into the WIFI settings and tell it to connect manually every time.
I have the 'Smart Network Switch" unchecked, and I have 'forgotten' and reconnected several times but it still happens.
Samsung Galaxy S5 (SM-G900W8)- Koodo - Unrooted

omarriachi said:
Long story short, there's a problem with Android and DHCP. Specifically, an IP associated with a router doesn't die when it should and attempting another connection goes back to this IP instead of using the correct (new) IP.
The good news is to forget the problematic wifi connection, head into /data/misc/dhcp/ and remove the files, reboot then connect to wifi. That flushes the DHCP lease information and life should be good.
Click to expand...
Click to collapse
Thanks. This solved my problem ?

I had a corrupt .keystore on my S5 and the fix I found by googling was to do a reset of the device.