How-to: Obtain WP7 product/activation key from MS Canada - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

Thanks braxtynh for the tip! I have just obtained my own activation key from MS Canada support line today. Here's how you do it.
1. Call MS Canada support phone number: 18775682495
2.Press 1 for English, then 0 to get to customer service (it will say "call an employee", which is correct).
3. The rep. will ask for your name, phone number and e-mail address. Either you tell the truth or you fake the info, your move.
4. Let the rep know you just got a WP7 from Telus ( I said I got a LG Optimus), and then let the rep know the phone is asking for an activation key (they call it the product key as well). Tell them you got this phone number from Telus and Telus asks you to call this number directly to obtain an activation key.
5. If everything goes accordingly, the rep will spell out the key to you from the phone. Listen carefully and double check the key, it should be a 25 characters code.
6. You now have your own activation key!
This might work with other country calling this number, but do it at your own risk!
ENjoy!

removed.

kool got it

what's the number in USA ?

Umm this might be a stupid question but as I don't have Leo7 on the HTC yet..
do i need to have it on the phone first before I can get the key..?.
I do have an hotmail and a Live account already...

removed.

mikeseth said:
Its 1-800 or 888 number, check the MS Support website. Its free to dial that btw.
No, you just need to tell them "i need a code to activate my windows phone 7" ... all you need is a valid email.
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I was asked for the phone model... I said hd2.. They don't know much about what phones have what OS. Especially one that's made by a different company. Its Microsoft, not t mobile.

nickolaskg said:
I was asked for the phone model... I said hd2.. They don't know much about what phones have what OS. Especially one that's made by a different company. Its Microsoft, not t mobile.
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yeah i agree with that.. in my country i said hd7 and she ask me what brand .. and i said its HTC.. lol

hairsup said:
Thanks braxtynh for the tip! I have just obtained my own activation key from MS Canada support line today. Here's how you do it.
1. Call MS Canada support phone number: 18775682495
2.Press 1 for English, then 0 to get to customer service (it will say "call an employee", which is correct).
3. The rep. will ask for your name, phone number and e-mail address. Either you tell the truth or you fake the info, your move.
4. Let the rep know you just got a WP7 from Telus ( I said I got a LG Optimus), and then let the rep know the phone is asking for an activation key (they call it the product key as well). Tell them you got this phone number from Telus and Telus asks you to call this number directly to obtain an activation key.
5. If everything goes accordingly, the rep will spell out the key to you from the phone. Listen carefully and double check the key, it should be a 25 characters code.
6. You now have your own activation key!
This might work with other country calling this number, but do it at your own risk!
ENjoy!
Click to expand...
Click to collapse
Exactly as described, but the only difference is I didnt use my real number. I made one up and there was still no problem.
They asked why I was calling, (for an activation code for my HTC 7 Surround), they then needed my name, phone number, and email address.
After that, they put me on hold for about 20 seconds then read me back the code they generated.
Done, thats it.
Thanks OP

Woah I just tried this and got my code in less than 5 minutes he even told me that if it doesn't work to call back and they will he generate a new one
Thumbs up to you!!!
Sent from my HTC HD2 using XDA App

I am using Fido network, so can i told them I am using Fido? Because i tthink they will know ur fone number not in Telus. So they will know u lie
Any idea to fix this problem, or some1 can give me a Telus phone number plz, thank you

I made up a phone number and told them I had telus HTC hd7 and I got it
Sent from my HTC HD2 using XDA App

How to determine the key from an original Windows Phone 7 device, my friend owns one and I have heard that the same key can be used across 3 live.com accounts ?
Tips anyone

nickolaskg said:
I was asked for the phone model... I said hd2.. They don't know much about what phones have what OS. Especially one that's made by a different company. Its Microsoft, not t mobile.
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Click to collapse
Uh, the HD2 and HD7 are made by HTC, with T-Mobile branding. MS doesn't make phones. Duh!

Related

[Info Update] Latest info update about requesting Activation Code

Latest update:
AM, 17/01/2011
Okay, up to this moment we have first few reports rergarding:
1. In the UK, M$ may ask users to provide IMEI but we are not 100% sure if they will generate Activation code or not to HD2's IMEI (some people provided HD2's IMEI but it was still accepted).
2. If you aren't lucky enough, M$ will require you to ring HTC or your network operator first, as they said that they do not issue Activation code any more.
The conclusion about microsoft's policy on HD2 is still unclear.
Click to expand...
Click to collapse
@16:00pm today, 15/01/2011; I rang to M$ support call centre in the UK and asked for a Window Phone 7 Activation Code. These are the outlines of my experience:
1/ The operator asked me for my Full name, Email address and Home Address to register to the system.
2/ He asked me about my Phone Manufacturer and Phone Model
(Is that a HTC HD7 sir?. Yes, that is)
Click to expand...
Click to collapse
3/ He asked me about the Serial Number of my phone.
as my phone is actually a HTC HD2, so I didn't give him my phone's serial number. Instead, I made up a story why I haven't got that HD7's serial number with me at the moment
Click to expand...
Click to collapse
.
This is your choice. You can make up a story or you can be honest with M$. Don't judge other people's decisions in here
4/ He said I should have it, but in this case, he will try to generate that Activation Code for me
5/ After waiting for 5 minutes, he was back with the code and he said I should keep this code very safe as this is an unique code for each customer. He also gave me a Reference Number in case I lose my Activation Code, I could ring them this the Reference Number and someone will take the code back for me.
6/ The operator was very polite and all the process was in very pleasant atmosphere.
Conclusion:
People are still disputing if it is legally right or not to get an WP7's activation code from M$ to use for HD2 phone. That is your decision. I'm not having any responsibility for anything happens to you.
I heard that some operator might be very flexible to generate you a code, some others might ask for more specific information about your phone (e.g, my case). I'm not 100% sure if their is an official action from M$ to against this or not. SO do it with your own risk!
Just do it like I did and tell them you don't know what phone model it is, but when you try to download something it asks for a code.
in short, act like a stupid kid, they usually won't deal with you very long.
EDIT:
and you don't need to give them correct information, I gave them information that traces back to a bakery or something, only my live account, which is bogus.
I created a hotmail account with region set to english, then called microsoft support uk and told them I had recently bought an HD7 and it keeps prompting me for some kind of activation thing. Pretend you dont know what youre talking about.
She asked me for my first and last name, phonenumber and email adress. I just gave her my real name, and real phonenumber. Now the thing is, I'm dutch. So I told her its a dutch number, which was no problem to her. Gave her my valid dutch number. Then gave her my hotmail account. She never asked for my adress or serial number.
She then immediatly gave me my activation code, thanks
It was worth a call to england I can tell you, didnt have to wait long either.
What phone number did you use I tried the 0844 just to be told its shut
Thanks
(sent from my Hd27 )
Hallo @all, sorry for that pherhaps Stupid Question but may I say that I have a HTC Mozart (because I have) to get an Activation Code for my HD2? Thank you in advice for your answer ...
Sorry for may bad English and have a nice Day ....
regificus said:
Hallo @all, sorry for that pherhaps Stupid Question but may I say that I have a HTC Mozart (because I have) to get an Activation Code for my HD2? Thank you in advice for your answer ...
Sorry for may bad English and have a nice Day ....
Click to expand...
Click to collapse
As they don't really care about the model we are using when requesting a Activation code, so I assume that it's is ok to register your Mozart with them, and get the activation code to use on HD2.
However, a situation may occur: If you use Mozart and HD2 at the same time, with the same code, the Live system could recognise these unreasonable accesses and block both of them. This is just an assuming, but who knows?
Just called to US Microsoft Support from Poland using Skype, and within about 5 minutes (including waiting to get connected with real person) i got my activation code. I just said, that i got second-hand HD7 and can't get it to work with Live Services ;>
I was asked only for my name, second name, email adress and phone number (and i gave my polish number here, no problems at all). Everything is working now ;>
Does this mean that WP7 looks down eventually? If you don't have activation code?
Come on Look closely at the box of your beloved HD2. You will see the "Windows Phone" logo on it. I guess that's exactly the OS we are all using right now with the phone )))
bet they think theres been some sort of technology leap and all of a sudden people are stupid, if i was at ms id be thinking "why would they have a hd7 if they where dumb with technology, they would have some crappy symbian phone which is easy to work"
if a new release or update from cotulla s released do we need another activation code or it is specified to the email account
hoss_n2 said:
if a new release or update from coyulla s released does we need another activation code or it is specyfied to the email account
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Click to collapse
The activation code is linked to the email account so as long as you use that again then it should be fine.
Mark.
Same here. Called MS USA using mig33, got a very nice operator, she only asked for first and last name, e-mail and phone no. I have to wait for about 3 minutes then she give me the code
Marketplace is fully working now. Already downloaded 12 apps as I'm writing this ;D
Much thanks for the DFT!
I just called MS in the US. They asked for name, email and phone (just made those up) and was immediately given code. I use another email account, which perfectly worked with the activation code. So the activation code does not seem to be linked to the email provided with the call (as that one I did not use)
yeah im pretty sure they ask for your name so they know what name to call you when they talk to you, the email in case they have to email you the code or any extra info and a number in case they have to call you back in case the call gets disconnected...
Question guys.
i seen posts that you can use the code ever 30 days, so does that mean you have to put in the code again in 30 days? or what?
pyrorob said:
yeah im pretty sure they ask for your name so they know what name to call you when they talk to you, the email in case they have to email you the code or any extra info and a number in case they have to call you back in case the call gets disconnected...
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Click to collapse
They ask the email so they can email you the code (i got them to do that different email to my live account too btw)
Your phone number so they can call back later to check that everything worked well and you dont need anymore help, and also to ask how you rated their service.
I think its just very good customer service on their part. I was very impressed!
I was asked for name, phone number and email. Got the code straight away. Next phone might be a WP7 anyway so no need to tell porkies :/
Hi everyone, I just wanted to tell you my story.
Since zune and windows phone 7 are actually the same department i called the zune support number and was able to talk to someone immediately.
1-877-GET-ZUNE (1-877-438-9863)
TTY (hearing impaired): 1-800-801-1189
Hours of operation:
6:00 a.m. -- 10:00 p.m. PST
I talked to one of the reps who was very nice and he knew exactly what i was talking about when i asked for the activation code. He asked for my name, phone number, email address and I gave him my real info.
But then he asked for an IMEI number... I didnt want to give it to him because i thought they might not help if they found that it was invalid for an HD7.
anyways he insisted so i decided to be honest and i gave him the IMEI from behind my battery on my HD2. After a few minutes he gave me an activation code!
No need to lie!
This is actually the second time i've gotten one too as i lost the first one i got haha.
Depends on the operator, I said that I needed the activation code for my phone running WP7.
She was aware about this and told me that she would need my name phone number and email (but never asked on any information regarding the phone). I agreed but she actually forget to ask me my email. She gave me my activation code few seconds later.

[Q] Is there an activation code generator coming out soon?

Hi, I tried getting an activation code in any way but microsoft won't give me...does anybody know if there's a key generator or something coming out?
nadi15 said:
Hi, I tried getting an activation code in any way but microsoft won't give me...does anybody know if there's a key generator or something coming out?
Click to expand...
Click to collapse
No, that was a rumor started by somebody who has been banned multiple times because hes a scammer. (afaik).
What do M$ say to you when you ring them?
If they say to ask your carrier just say that you've been on phone to them multiple times and they keep sending you to M$, others have said that and got key.
First time they asked for an IMEI number. the second time, then they asked for a phone number and when I gave them mine, they told me to contact M$ in my country...
and these calls cost A LOT for me...
Just send them an email and they will give it to you
Thuggie said:
Just send them an email and they will give it to you
Click to expand...
Click to collapse
really? can you please tell me where did you sent it to and what kind of story did you tell them? if it's not too much
nadi15 said:
really? can you please tell me where did you sent it to and what kind of story did you tell them? if it's not too much
Click to expand...
Click to collapse
[email protected]
"Hi,
I need a WP7 activation key to get live services working on my HD7"
And then they asked for my name and phone number..that's it
chat, email, calls....none of them worked for me. tried about 20 times with different ppl, methods, emails, story, etc.
gave up and bought a samsung focus. =]
bnlf said:
chat, email, calls....none of them worked for me. tried about 20 times with different ppl, methods, emails, story, etc.
gave up and bought a samsung focus. =]
Click to expand...
Click to collapse
I could have helped you out in getting a key lol
m4a1a2 said:
I could have helped you out in getting a key lol
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Click to collapse
I'm going to try the email 1st if that doesn't work I may need your help.
scottzman said:
I'm going to try the email 1st if that doesn't work I may need your help.
Click to expand...
Click to collapse
Try e-mail to M$.You will be shock by them. has has has. see my signature.I got it through e-mail.
Good luck.
nadi15 said:
First time they asked for an IMEI number. the second time, then they asked for a phone number and when I gave them mine, they told me to contact M$ in my country...
and these calls cost A LOT for me...
Click to expand...
Click to collapse
If you can't call them in your own country call the US support through skype - it's free. A code generator would be warez, and therefor not allowed on xda. Microsoft made a release vaguely saying that they don't really care and will continue giving away free codes.
Tried e-mail 3 times with 3 different e-mails. they didn't gave me a code. I guess I'm out of luck or just stupid...
I sent another email now without making up lots of stories and now they want my phone number, device, and name. What should i answer?(I told them I have hd7)
Its Easy
Hi Guys,
I did my HD2 yesterday and have another one to do once i get another class 6 memory card. I telephoned the German MS support number and after explaining that i was english and couldnt reach the english support number (so could she speak english?) explained that both myself and my girlfriend have just bought HD7's, the damn things wouldnt work without a key for live services and that the sales assistant mentioned nothing of this.
I offered to give both telephone numbers and asked if the one key code would work for both, she replied that she didnt need any telephone details from me as it doesnt matter and that she would have to give me 2 codes as one wouldnt work for both units. she then asked me for my name (i told her my name was fred something or other) and she then asked for an email address (i gave a fresh one i made for the pourpose without my details) A couple of minutes later she had generated both keys and gave them to me over the telephone.
She was really nice and well mannered and the whole thing was a breeze.
Really guys believe me when i say M$ do not give a damn about what handset you have. Its not like they are losing anything by giving out the keys, if anything they are creating potential marketplace shoppers.
I have an HD7 also and upon comparison the only difference i can see is camera quality, the function and feel is identical.
Best of luck to all those still trying,
Creamy
you must be silly if you don't try the skype method and give up!!
- uses your wifi or 3g internet (so its practically free)
- calls are very clear (even clearer than a normal mobile call)
- masks your location (support guy only ask me if canada or us)
- no queue time
- call completed in less than 5 minutes
i called at CST 9am and only tried once
they did not ask for my phone number or imei, just full name and live id
writing down the 25 digit code can be a pain in the arse though if the support guy has a foreign accent (no racism intended), you will need to make sure you wrote it down correctly by repeating back to him, then thank him nicely and disconnect from Skype, enjoy your HD 7 phone
*HTC has a lot of free useful apps in the marketplace, I would suggest grabbing them asap after activation
i try chat chat service..they keep telling me contact HTC or sales office..i try few time even the proxy..finally..i get my code via the online email support @ microsoft website~~no nd phone number either ..wat i said is jus
"QUESTIONS OR COMMENTS
Message: Hi..can i request a new activation code for my HTC HD7?
thankz a lot.."
then the jus give me the code like tat~~waste a lot of time on the online chat~
nadi15 said:
I sent another email now without making up lots of stories and now they want my phone number, device, and name. What should i answer?(I told them I have hd7)
Click to expand...
Click to collapse
Thats pretty much standard. I didn't lie to them. I gave them my name, email address and telephone number.
so should I give her my real name and phone and country even thought its not a US or UK number??
EDIT:done that...I hope i didnt make a mistake by telling her that i'm not from the us and my real phone number...
I contacted ms and they quickly reply with this:
Dear Customer,
Thank you for contacting us. Kindly be advised that we will need you to send us the following information:
Name:
Phone Number:
Telephone Model:
Country:
I replyed with my details and im now waiting for a reply
for the ppl that have already received there activation key, how long did this process take?
Thuggie said:
[email protected]
"Hi,
I need a WP7 activation key to get live services working on my HD7"
And then they asked for my name and phone number..that's it
Click to expand...
Click to collapse
This was the reply i've got:
Dear Customer,
Thank you for contacting Microsoft regarding your issue.
Kindly be advised that you have reached Microsoft Customer Support for the Middle East. Kindly contact the Microsoft Support in your country by visiting the below link and select your country:

[IMPORTANT][TUTORIAL] Local Microsoft Numbers for Activation Code

Hey guys,
i'm proud to say, that I have an activated WP7 HD2, and because we want to help each other, i want everyone to get that pleasure with an activated HD2 like i have. You can sideload apps, what is very cool if you only want to test WP7, but if you seriously want to use is (like I do) it would be better if you get a key. There's no keygen outside for WP7 but it's not necessary, because activate it is as easy as flashing WP7
e too
In fact, nearly every country has a Microsoft central, and to call this central is much cheaper than calling in the USA, but there are much people who beg from other users for a key.
And most of them don't know, that also can search in google for their local MS phone number (or better if I say they are too lazy to do that), so I want to list the MS phone number for each country. (PM me if you have a country that I should add).
If you call such a number (Monday - Friday; 8am-6pm) only wait until someone picks up, don't dial anything. Just say you want to activate your HD7 and they maybe will refer you to another person. Wait... There you say again you want to activate your new HD7 and they will ask you for your name and your phone number. It must not be correct, they don't verify it, it's only for their database. Finished. They generate a new key for you and tell it to you. It's better if you write this key down, because it's too long to remember it ^.^.
The key has 20 digits or letters.
Sample (only random characters, no real key ^^):
B2RTZ
R6ZUH
8IJ7R
12PJU
Enter this key and you are available to sign into your Windows Live Account. Before you can download anything now, you have to make your phone think it's a HD7, there are several manuals, how you can do this, here is one good manual:
http://forum.xda-developers.com/showthread.php?t=911579
If you have done everything you are nearly finished, but there is one point you have to do. Open Zune on your computer and sign in with your Live ID (if you haven't done it already). Enter your country and other details and remember. If you enter a birthday younger than 18 years, to have to enter a second "parents" Live ID. If this step is finished you can download from the Marketplace on your phone and in Zune.
Have fun!
------------------------
MS PHONE NUMBERS:
(these numbers are local phones with normal fees)
Austria
+43 1 610640
0080022848283
Switzerland
0080022848283
(the same like Austria, it should work)
Germany
+49 89 31760
Poland
+48 22 5941000
Turkey
90 212 370 5555
United Kingdom
02034505855 Option 2 then Option 7
Bulgaria
080015555 Option 1
Rumania
+40 21 204 70 40
Please remember, that they can only create a limited amount of codes per week, if they can't give you one, just wait a few days and call them again, or you write an E-Mail to Microsoft USA with your Number, Name and maybe your IMEI.
Activating your WP7 HD2 is only one simple call away !
Cheers!
I tried that uk number but it didn't get me anywhere, kept asking me to key in some 6 digit number, has anyone else managed to get there key by calling these numbers?
Plus you would think ms customer services would be 24 hour
Essjaythegreat said:
I tried that uk number but it didn't get me anywhere, kept asking me to key in some 6 digit number, has anyone else managed to get there key by calling these numbers?
Plus you would think ms customer services would be 24 hour
Click to expand...
Click to collapse
I've written the time, when the customer service is available => 8am-6pm.
And you don't have to choose an option when you call this number.
Call the number and don't dial anything... wait until someone picks up the phone!
i just rang, they bent over backwards to get me a key and put me straight through to generate me one. it all failed at the final hurdle though, apparently i need to call back in 72 as they have ran out of keys. darn. UK here.
Guys,
I have also been advised to call back in 72 hours (UK Helpline).
Just to clarify, select options 2 and then 7 and this will transfer you to the correct department.
Hope this helps. Please hurry and get a keygen!
New UK Number
MS have a dedicated WP7 team in the UK, I've just managed to get my activation code from them, it did require an IMEI code.
The number is 02034505855
savo83 said:
Guys,
I have also been advised to call back in 72 hours (UK Helpline).
Just to clarify, select options 2 and then 7 and this will transfer you to the correct department.
Hope this helps. Please hurry and get a keygen!
Click to expand...
Click to collapse
Keygen won't be available for WP7 cause in the help center they create a random code and register it in their database. Only if they register a code, you can use it.
mcvpjd3 said:
MS have a dedicated WP7 team in the UK, I've just managed to get my activation code from them, it did require an IMEI code.
The number is 02034505855
Click to expand...
Click to collapse
IMEI? That's interesting. Nice to know.
Trying now....
I GOT AN ACTIVATION CODE!!! THAT IS THE NUMBER TO CALL. MANY THANKS!
I gave my IMEI, postcode and phone model (HD2).
They have no interest on the phone that you are using!
savo83 said:
I GOT AN ACTIVATION CODE!!! THAT IS THE NUMBER TO CALL. MANY THANKS!
I gave my IMEI, postcode and phone model (HD2).
They have no interest on the phone that you are using!
Click to expand...
Click to collapse
Maybe these support people don't even know, which phone supports WP7 and which not xDD
Next time I will say Nokia 3410 ^^
I said i had a nexus 1.
LOL
GodisaKappa said:
I said i had a nexus 1.
LOL
Click to expand...
Click to collapse
NO WAY!!!!!!!
They are not so stupid! Are they???
lol, I think I'm gonna buy one more HD2(this time, I'll go and get it personally, AFTER I ensure that everything works) and when I install WP7 on that, I can try saying I have an iPhone or some BlackBerry. That would be REALLY funny.
Just to inform all Czech guys, in Czech Republic they are also giving codes without problem. Called, gave email and number and received code in about two minutes without any additional questions. Marketplace works without problem, but its impossible to buy apps, because microsoft probably only accepts cards issued in supported countries. Free aps and trials are working fine and it seems that the amount of apps is the same as in US market.
GodisaKappa said:
I said i had a nexus 1.
LOL
Click to expand...
Click to collapse
WOT THA F*CK? xDDDDDDDDDDDDD
Hell yes, they maybe don't even know how WP7 looks like xD
I was given the phone number 08002848283 to call from Austria, it's a free number too ;-)
Very friendly people there!
Just spoke to a guy at MS Germany and told him at least 5 times that I was installing WP7 on an HD2. "Not a problem, sir, we have a lot of people using the HD2.". In Germany they have to ask if you mind the call being recorded or not, so I took the option to be recorded and made extra sure that I mentioned that I was in fact going to install it on an HD2. Keep my a** covered
I now have my activation code, which took about 3 mins to get. All he needed was my phone number, name and e-mail addy.
Thank you Microsoft!
[email protected] said:
Just spoke to a guy at MS Germany and told him at least 5 times that I was installing WP7 on an HD2. "Not a problem, sir, we have a lot of people using the HD2.". In Germany they have to ask if you mind the call being recorded or not, so I took the option to be recorded and made extra sure that I mentioned that I was in fact going to install it on an HD2. Keep my a** covered
I now have my activation code, which took about 3 mins to get. All he needed was my phone number, name and e-mail addy.
Thank you Microsoft!
Click to expand...
Click to collapse
Seems like their official stance differs from one another, but mostly I think MS couldn't give a damn about us activating WP7 on a HD2
xILukasIx said:
I was given the phone number 08002848283 to call from Austria, it's a free number too ;-)
Very friendly people there!
Click to expand...
Click to collapse
Oops. I noticed that I posted the wrong number, the one above will not work...
Correct number for Austria (maybe Germany and Switzerland too):
0080022848283
Do not press anything when asked so, just let the automated system run 3 times and you will get connected to an actual human person after that
EDIT: I just had the urge to call them again and get myself another code, so now I have one to give away ;-) If anyone cannot get a code himself (Don't be lazy, calling them takes about 3 minutes, just ask when it REALLY does not work), he can have mine!
Just ask me via PM.
Code already given to someone!
I'll call them another time, as often as I can ;-)
today i called to a woman at MS Germany whit accent.
i told her that i buyed a htc hd7 by ebay, and i need a activation code
because windows live ask for it. the ms woman said, you have a htc phone?
no problem! she ask me for my name, phone number, and email adress,
and than she gave me the code.
whether hd2 or HD7 is not relevant. except that one has a HTC!!!
a small tip, used for Germany not the number 01805-672255
but 089 3176-0 which is cheaper.
calling from another country to ms Germany
use the prefix (+49) 089 3176-0
sorry for my bad english

[How to guide] How to activate WP7 on HD2 withouth calling helpdesk.

Now before you read this its not a hack, this is just a legit way and easy way to get a real code.
Since I live abroad and I do not have a microsoft company in my country and helpdesk it is pointless to spend allot of money to call overseas to get a Activation key.
I know there are other like me out there who have the same, or are just to lazy to call helpdesk.
Now if you want to avoid direct contact with Microsoft personal I recommend you mail the helpdesk.
I done this 2 days about and within 8hours I had my activation key ready and my mobile activated.
now how to do.
1. go to http://www.microsoft.com/worldwide/
2. choose your country. (under the tab contact information) in my case Netherlands.
3. Click the given link below.
4. Go to the bottom of the site, and click the link Contact Us.
5. Click Email Us.
6. Click Product Sales & General Inquiries
7. Click Product sales and licensing
Attention!
Use a false name!
Same goes for a false Email addres. I recommend you creat a second Live ID, Activation code's given are not linked to that Live ID.
8. Fill in forms.
9. In the commentary box at the bottom of the site, you should wright something concerning about the activation code. That you lost it, you got the phone, a HD7! not a HD2! as a present.
By all excitement you left the box unatended, while you were out for charge ing your phone and preparing it for first use.
The dogs nicked the box from the table destroying all manuals and key codes with in.
10. They will reply and ask for phone numbers and a Live ID.
Give 'm a mobile number, a real mobile number but not yours. Same goes for house phone. I do not know if you can put point 9 and 10 togheter as one.
Go to your countrys yellow page's and choose 2 numbers.
11. They will reply again, with a notification that you may not lose your key again. and ofc. in this mail is your own activation key.
12. be nice and wright a lovely letter in return
I did this 2 days ago.
I had my Code with 8 hours. If you prefer calling then do so. But if you call!
Be prepared they will ask the same things as in point 10. So have already the phone numbers ready and at hand.
Btw, I am just trying to help.
If you guys want to complain about this post then please do it not here.
Toasit said:
Now before you read this its not a hack, this is just a legit way and easy way to get a real code.
Since I live abroad and I do not have a microsoft company in my country and helpdesk it is pointless to spend allot of money to call overseas to get a Activation key.
I know there are other like me out there who have the same, or are just to lazy to call helpdesk.
Now if you want to avoid direct contact with Microsoft personal I recommend you mail the helpdesk.
I done this 2 days about and within 8hours I had my activation key ready and my mobile activated.
now how to do.
1. go to http://www.microsoft.com/worldwide/
2. choose your country. (under the tab contact information) in my case Netherlands.
3. Click the given link below.
4. Go to the bottom of the site, and click the link Contact Us.
5. Click Email Us.
6. Click Product Sales & General Inquiries
7. Click Product sales and licensing
Attention!
Use a false name!
Same goes for a false Email addres. I recommend you creat a second Live ID, Activation code's given are not linked to that Live ID.
8. Fill in forms.
9. In the commentary box at the bottom of the site, you should wright something concerning about the activation code. That you lost it, you got the phone, a HD7! not a HD2! as a present.
By all excitement you left the box unatended, while you were out for charge ing your phone and preparing it for first use.
The dogs nicked the box from the table destroying all manuals and key codes with in.
10. They will reply and ask for phone numbers and a Live ID.
Give 'm a mobile number, a real mobile number but not yours. Same goes for house phone. I do not know if you can put point 9 and 10 togheter as one.
Go to your countrys yellow page's and choose 2 numbers.
11. They will reply again, with a notification that you may not lose your key again. and ofc. in this mail is your own activation key.
12. be nice and wright a lovely letter in return
I did this 2 days ago.
I had my Code with 8 hours. If you prefer calling then do so. But if you call!
Be prepared they will ask the same things as in point 10. So have already the phone numbers ready and at hand.
Btw, I am just trying to help.
If you guys want to complain about this post then please do it not here.
Click to expand...
Click to collapse
If all of us use that, microsoft is suddenly going to get a large number of complaints that dogs have a global conspiracy against HD7 manuals and activation codes
Great job
Just followed your advice, awaiting a reply. Do they not ask for an imei number? This seems to be reported a lot recently
Sent from my HTC HD2 using XDA App
matthewharmon102 said:
Just followed your advice, awaiting a reply. Do they not ask for an imei number? This seems to be reported a lot recently
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
No, They only ask for your Mobile number and house phone number.
They do not ask for IMEI numbers.
Toasit said:
No, They only ask for your Mobile number and house phone number.
They do not ask for IMEI numbers.
Click to expand...
Click to collapse
I was asked for Name, Surname, Phone Model, Phone Number and Live-ID
Mordanius said:
I was asked for Name, Surname, Phone Model, Phone Number and Live-ID
Click to expand...
Click to collapse
Yes and for Phone model they do not mean your IMEI number.
And do not forgot say you got a HD7. Since DFT cracked the HD7 WP7.
All those things they asked need to be false. I recommend you do that
A quick tip,
If you ever was asked for an HD7 IMEI.
...............................................................
Thanks to the |OP|
i sent 2 support requests, 1 from the UK and 1 from the US, and both said i need to call (one gave the UK number, and one gave the link to search for a region). looks like im going to have to call them
After 3 times trying to achieve an activation code with MS in the USA with the chat function (3 different BLA-BLA stories...), I've tried this option ... AND IT WORKED LIKE A CHARM!
I made up a different story why I lost my code for the imported HTD HD7, got a mail back asking for my Live-ID mail (created a new one just to make sure) and a mobile number (I only gave them a fake one), the same day I got the code by e-mail and now the Marketplace etc. works!
-- I'm living in the Netherlands --
Thanks for this suggestion!
kawazaki said:
A quick tip,
If you ever was asked for an HD7 IMEI.
...............................................................
Thanks to the |OP|
Click to expand...
Click to collapse
lol, good tip
Hehe I was looking at It for six minutes with my stoned head and then I figured...aaah now that's what he means with the tip!!

100% Activation guarantee [ try this method]

MY HD2 WINDOWS MOBILE 7 ACTIVATION EXPERIENCE
My HD2 windows mobile 7 activation experience is very simple .
I called (1800microso) . microsoft Representatives ask me some qustion ,
1. your last name
ans . my surname
2. what product activation you want
ans. windows mobile 7 activation key
3. Mobile brand name
ans. HTC HD7
4. My Mobile number
ans.0092----------
5. my e-mail id
ans. [email protected]
6. which location you live. she asked to me. usa or canada
ans. i told, i lived in usa ( i lived in pakistan)
she said to me, wait few minute.
and she give me activation key
this key has five row, each row have five alphabet
*****
*****
*****
*****
*****
this conversation only 8 minute continued
if you want any help , ask to me
if you think. i am helping you for activation, kindly hit the thanks link
thanks
My experience was very similar. I am from the UK, but spoke with an american representative named "Angel" (she sounded just like Dolly Parton). Angel also asked for my IMEI number. I answered all questions honestly, including saying the device was a hd2. This seemed to cause some confusion, I guess it wasn't on he drop down menu or something, but I explained "I have installed the HD7 software on a HD2, and she just said "ok" and gave me the code.
There's thread about this guys, please don't make any new ones involving how
you got your code.
i can see you don't command fluent english, and you will be surprised that the many who do, don't have the balls to speak up just like you did, and demand to xda that the activation process for wp7 made simpler...
I tried called the Microsoft hotline to request for an activation code and the person replied that he needed a couple of pictures of my phone front and back and a copy of the receipt of purchase. So i asked why did he need it and he told me that there have been a lot of callers requesting for the activation code for their devices when their devices aren't really the windows phone 7 devices,they somehow ported the operating system over to their phones lol
axw820 said:
My experience was very similar. I am from the UK, but spoke with an american representative named "Angel" (she sounded just like Dolly Parton). Angel also asked for my IMEI number. I answered all questions honestly, including saying the device was a hd2. This seemed to cause some confusion, I guess it wasn't on he drop down menu or something, but I explained "I have installed the HD7 software on a HD2, and she just said "ok" and gave me the code.
Click to expand...
Click to collapse
did you have to give a usa telephone number or did they accept your uk one??
I rang the UK number and was put through to a lady who sounded Indian (she asked for first name and then asked for my phone number in case we got disconnected)
She asked how I could help
I said I have installed the new windows Phone 7 OS but it continually asks for activation when I try things like marketplace ect
She apologised and asked for my EMEI and I think my mobile phone number
Then she said what make is the phone, I said HTC and she said HD7 okay (I did not say the model)
Then asked me to wait a minute while it generates the code
Then Gave me the code and asked me to repeat it back to her to make sure it was correct.
Then thanked me for the call
A very pleasant experience
Stop saying them is a HD2
phone 7 activation in denmark
Sent an email to microsoft.dk...yada yada i need to activate my HTC Trophy yada yada...
reply from ms:
mail us your mobile number and we mail you activation key...
Same day an email from ms arrived with a key...
Plain sailing here....
Do me a favor, DM me a key
I tried all possible ways to get the key but to no avail. Emailing, calling, and stalking. None worked.
I'd appreciate if anyone can send me an activation key. WP7 is almost useless without live services. Thanks a million for the taking the time.
Same here I tried calling but they keep asking for my receipt of purchase. I mailed, but didnt get an answer.
On the chat they asked again for receipt of purchase.
I dnt knw that to do could someone please pm me for an activation key. thanks in advance..
Okej,,somehow,,i got the key,,it woked fine,,,i connected my phone to my computer,,and since then i cant get on marketplace on my phone :S
it says,,market place not available in your country...
Now what?
anyone having problems with activation should definately talk to bryangopan helped me out instantly
It was a piece of cake for me. I called them and they asked my LAst Name, First Name, Country, Phone number and email address. I got the key in not more than 3 mins.
kelvin_swe said:
It was a piece of cake for me. I called them and they asked my LAst Name, First Name, Country, Phone number and email address. I got the key in not more than 3 mins.
Click to expand...
Click to collapse
And if you need any more info. tell them that u got the phone as a gift. It is Tmobile HTC HD7 and you are suprised that it is asking for a activation key.
And keep the conversation going on saying that thats something new and nice. And ask them to give you the key orelse you cannt use ur phone.
And one more thing. tell them that you are calling from other phone.
PM me if u need any help.
I got the activation codes today; simple. But when I tried to install an app I get this message. "Cant get this info right now. Check back in a little while."
Any suggestions?
check your wifi or gprs conuction , i think this is not work.
awesome, I just chatted with microsoft customer care, they only asked for my phone number and that's it. They throw me the code right away! Can't believe it can be that easy ><
m_yousufi said:
MY HD2 WINDOWS MOBILE 7 ACTIVATION EXPERIENCE
My HD2 windows mobile 7 activation experience is very simple .
I called (1800microso) . microsoft Representatives ask me some qustion ,
1. your last name
ans . my surname
2. what product activation you want
ans. windows mobile 7 activation key
3. Mobile brand name
ans. HTC HD7
4. My Mobile number
ans.0092----------
5. my e-mail id
ans. [email protected]
6. which location you live. she asked to me. usa or canada
ans. i told, i lived in usa ( i lived in pakistan)
she said to me, wait few minute.
and she give me activation key
this key has five row, each row have five alphabet
*****
*****
*****
*****
*****
this conversation only 8 minute continued
if you want any help , ask to me
if you think. i am helping you for activation, kindly hit the thanks link
thanks
Click to expand...
Click to collapse
I did it via online chat and they didn't even ask me what model I just said I needed an activation key for my Windows Phone...
fordgalaxy20 said:
I got the activation codes today; simple. But when I tried to install an app I get this message. "Cant get this info right now. Check back in a little while."
Any suggestions?
Click to expand...
Click to collapse
You're recieving that error because before entering the activation code you should've unlocked your phone using ChevronUnlocker.

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