Related
My phone currently updating to version 7008 - needs update to Zune too which is downloading first.
Was on 7004.
Will let you know what happens!
I can't see any changes...
Also no saving of the changes you make in Camera or so on...
Is this the update before March Update!?
Yeah, this is just an update to pave the way for future updates. You'll find nothing new here.
skycamefalling said:
Yeah, this is just an update to pave the way for future updates. You'll find nothing new here.
Click to expand...
Click to collapse
Is the Camera any better...? could be into the realms of imagination here but took a photo and it seemed clearer than previous efforts on standard settings. Phone also 'seems' a little zippier.
Not totally sure so guess things aren't that different.
Backup worked nicely though.
Mine is in the process of updating. The backup process takes a while.
I wonder if we can use someone elses backup to restore a phone? I only ask because I flashed my UK T-Mobile device with the unbranded Samsung one because it was said that it fixed Bluetooth problems. However, it has had no effect, and now I can't take my phone back to T-Mo because it's not running the original firmware. If I can get it back to UK spec, then I can take it back to a shop and swap it for a (hopefully) working one...
Done. It is only a preparatory update for the actual update containing copy and paste, improvements to Windows Phone Marketplace et.al. Ergo, it doesn't contain any new functionality and won't remove or hinder any installed jailbreak functionality.
Yup, more playing, definitely no changes I can find...camera taking a better photo just happened to be a picture in better light.
This update has bricked my Omnia 7.
When I connected my Omnia 7 to Zune today, I was notified of an update. Zune updated itself and quit. I restarted Zune and it informed me there was an update for my phone. I clicked update now and it got to step 6/10 rebooting phone. The phone evenually rebooted and Zune reported the following:
RESTORATION ERROR
An error prevented the restoration of your phone to its previous version. Your phone cant be used in its present condition and there are no restore points for it on this computer. Thephone might restart and return to normal if you disconnect it. For further assistance, contact your mobile operator.
ERROR CODE C101002E
Thanks Microsoft, that's a really helpful message. NOT.
I have manually updated to the latest Zune, rebooted my PC, rebooted my phone, and I get the same thing every time.
THIS IS NOT GOOD ENOUGH MICROSOFT. My Omnia 7 is now a brick.
Loconinja said:
This update has bricked my Omnia 7.
When I connected my Omnia 7 to Zune today, I was notified of an update. Zune updated itself and quit. I restarted Zune and it informed me there was an update for my phone. I clicked update now and it got to step 6/10 rebooting phone. The phone evenually rebooted and Zune reported the following:
RESTORATION ERROR
An error prevented the restoration of your phone to its previous version. Your phone cant be used in its present condition and there are no restore points for it on this computer. Thephone might restart and return to normal if you disconnect it. For further assistance, contact your mobile operator.
ERROR CODE C101002E
Sorry for that. I was afraid of this happening to me when the update stalled at the 7th step
Thanks Microsoft, that's a really helpful message. NOT.
I have manually updated to the latest Zune, rebooted my PC, rebooted my phone, and I get the same thing every time.
THIS IS NOT GOOD ENOUGH MICROSOFT. My Omnia 7 is now a brick.
Click to expand...
Click to collapse
Sorry about that. I was afraid of this happening to me, after the update stalled for an hour at the 7th step, so I disconnected. Luckily nothing happened to my device. But apparently several Omnia 7 are experiencing this.
Sort it out, MS.
First things first. I was updated Zune to the recent version, because I was curious it will resolve a problem with login user on one of my computers. One (Windows Vista) works fine, but another one, Windows 7 (both 32-bits versions) works fine with Zune + Market.
Silent Shark said:
I wonder if we can use someone elses backup to restore a phone? I only ask because I flashed my UK T-Mobile device with the unbranded Samsung one because it was said that it fixed Bluetooth problems. However, it has had no effect, and now I can't take my phone back to T-Mo because it's not running the original firmware. If I can get it back to UK spec, then I can take it back to a shop and swap it for a (hopefully) working one...
Click to expand...
Click to collapse
I've done the same. I have (branded) T-Mobile UK phone and decided update to unbranded one. I choose version I8700XENJK1 (but I tried another one before) - for me, one difference is language Dutch / Belgium if I remember correctly.
I've read this thread and I was wondering if my phone will find update... I had no information about this.
I return home, connect Omnia to computer and update process start immediately. I had no problem with update at all. Phone during update reboots twice (or more) and it looks stable. I haven't noticed any changes or improvements... maybe it's working a little bit faster, but maybe it's a auto-suggestion.
Loconinja said:
This update has bricked my Omnia 7.
When I connected my Omnia 7 to Zune today, I was notified of an update. Zune updated itself and quit. I restarted Zune and it informed me there was an update for my phone. I clicked update now and it got to step 6/10 rebooting phone. (...)
THIS IS NOT GOOD ENOUGH MICROSOFT. My Omnia 7 is now a brick.
Click to expand...
Click to collapse
Sorry for that mate. I really had not problem with update.
Loconinja said:
This update has bricked my Omnia 7.
When I connected my Omnia 7 to Zune today, I was notified of an update. Zune updated itself and quit. I restarted Zune and it informed me there was an update for my phone. I clicked update now and it got to step 6/10 rebooting phone. The phone evenually rebooted and Zune reported the following:
RESTORATION ERROR
An error prevented the restoration of your phone to its previous version. Your phone cant be used in its present condition and there are no restore points for it on this computer. Thephone might restart and return to normal if you disconnect it. For further assistance, contact your mobile operator.
ERROR CODE C101002E
Thanks Microsoft, that's a really helpful message. NOT.
I have manually updated to the latest Zune, rebooted my PC, rebooted my phone, and I get the same thing every time.
THIS IS NOT GOOD ENOUGH MICROSOFT. My Omnia 7 is now a brick.
Click to expand...
Click to collapse
have you tried taking back battery and then reboot again?
http://twitter.com/#!/WinPhoneSupport
hard-reset Focus, should be similar to omnia 7
http://www.technipages.com/samsung-focus-hard-reset-using-hardware-keys.html
Update error
801012DD Error code - we couldnt create a backup of your phone
Help !!!!!
Have you got samsung tools installed?
I have tried twice to install the update. Both times I got stuck at 7 or of 100 with 100%.
The only thing I have done my phone is to unlock it with chevron.
Altough I did have it in flight mode at the time to prevent relocking.
Do you think that would have affected anything?
Still nothing showing up for me yet. Those who got the mini update does your 3 button combo into download mode now work if you had a phone that didnt let it happen before?
Lordao
lordao said:
Still nothing showing up for me yet. Those who got the mini update does your 3 button combo into download mode now work if you had a phone that didnt let it happen before?
Lordao
Click to expand...
Click to collapse
Three button combo now gives me the rather scary option to Format or Cancel. I thought Cancel would be the way to go....
Successful Updaters: Please post your Firmware revisions
For those who have managed to get the update installed without error, can you please post here your firmware revisions. We may be able to work out which models are affected by the issue.
There are rumours that this update only affects firmware versions JI9 and JJ4 while the JK1 firmware is unaffected.
http://www.zdnet.com/blog/hardware/windows-phone-7-update-bricking-some-samsung-omnia-handsets/11501
gc48067 said:
Three button combo now gives me the rather scary option to Format or Cancel. I thought Cancel would be the way to go....
Click to expand...
Click to collapse
Are you saying the Download Mode is no longer accessible after updating?
scoob101 said:
For those who have managed to get the update installed without error, can you please post here your firmware revisions. We may be able to work out which models are affected by the issue.
There are rumours that this update only affects firmware versions JI9 and JJ4 while the JK1 firmware is unaffected.
http://www.zdnet.com/blog/hardware/windows-phone-7-update-bricking-some-samsung-omnia-handsets/11501
Click to expand...
Click to collapse
How can I check which firmware revision I am using?
After updating my Omnia 7 to Nodo I got another update notification about a "Samsung Update".
When I try to install it it hangs at step 6 of 10: rebooting your phone (the phone shows the omnia logo but doesn't boot).
Was anybody able to install this update? What does it do?
You say you updated to NoDo...how? Did you receive a notification or use one of the tricks to get the update? Not had anything myself. Also how long after the NoDo update did you get the other update, was it via Zune or a phone notification.
Sounds interesting given the odd display I've now got, wondering if we have some updated drivers on the way.
gc48067 said:
You say you updated to NoDo...how? Did you receive a notification or use one of the tricks to get the update? Not had anything myself. Also how long after the NoDo update did you get the other update, was it via Zune or a phone notification.
Sounds interesting given the odd display I've now got, wondering if we have some updated drivers on the way.
Click to expand...
Click to collapse
I forced the update (via Hungary) but got the new notification as soon as I connected the phone to Zune (it also shows up on the phone).
There is a 'more information' link on the first page but sadly it does not give more information.
Getting the same update after NoDo. Doesn't update though, stuck at rebooting just like you. Weird..
Didn't get my update via Hungary BTW, just the regular way (A1 branded).
Hmmm this is worrying. I assume there were no problems after this update failed?
Freypal said:
Hmmm this is worrying. I assume there were no problems after this update failed?
Click to expand...
Click to collapse
No, I don't think anything happened yet. The PC is waiting for the phone to reboot, and the phone is stuck on boot..
How long did you leave it?
Not sure, 30-45 mins maybe the first time. The second time I tried just a couple of minutes. It said the update would take 32 mins, but since it just said rebooting and not updating I reckoned the process hadn't even started yet.
Cheekbone said:
Not sure, 30-45 mins maybe the first time. The second time I tried just a couple of minutes. It said the update would take 32 mins, but since it just said rebooting and not updating I reckoned the process hadn't even started yet.
Click to expand...
Click to collapse
You just unplugged it then and it carried on workig OK?
That sounds about right, when i did pre-nodo the reboot took about a minute or so of displaying the Omnia logo then went to the pc plug screen whilst it updated.
I did read about device specific updates, seems odd though as some people are saying that they updated to NoDo and it works fine and had no future updates.
Freypal said:
You just unplugged it then and it carried on workig OK?
That sounds about right, when i did pre-nodo the reboot took about a minute or so of displaying the Omnia logo then went to the pc plug screen whilst it updated.
I did read about device specific updates, seems odd though as some people are saying that they updated to NoDo and it works fine and had no future updates.
Click to expand...
Click to collapse
Unplugged it and had to take the battery out to reboot. Notice how it says 'Samsung update for Windows Phone' though. I'll try one more time. My phone bugged me a couple of times about the update as well ('An Update is available').
I wonder if this is a firmware update?
Edit - Looks like it is http://forum.xda-developers.com/showpost.php?p=12516155&postcount=56
Yeah, guessed so. Still not working for me though. Waited for about an hour for it to reboot.
My mistake - Edited
Can i know which firmware version do you have on your Omnia 7? I got a JK1 and i haven't recieved this kind of update
PS
To view firmware version go in phone then open the numeric pad and call ##634# to enter diagnosis then type these combination: *#1234#
For me:
PDA: ends with JID
Phone: ends with JIC
CSC: ends with JID
Curious to see what Cheekbone has as its trying to update it
All end with JJ6
Well I guess the majority is already on JK1, so the samsung update only pops up for some.
It would be great if there would be further samsung firmware updates before major MSFT ones.
It does seem that JK1 is the norm. I guess it means I will be offered the further update...
Worrying!
Hey mine says
JID
JIC
JID
is this old? Is there any point to updating the firmware? Zune gives me no update. but i have been wondering about my FW Version for some time.
Any help is appreciated.
ProficienTWP7 said:
Hey mine says
JID
JIC
JID
is this old? Is there any point to updating the firmware? Zune gives me no update. but i have been wondering about my FW Version for some time.
Any help is appreciated.
Click to expand...
Click to collapse
Have you updated to Pre-NoDo (.7008) or NoDo (.7390) ?
Hey guys, i recently bought my GS2 from 02. I am on the original firmware and have not updated to KE1 or KE2. I recently downloaded the latest version of Kies and plugged in my device. All the drivers were successfully installed and i could sync all my music fine.
I plugged the device in yesterday and it said latest firmware (KE2) was available. i said yes, backed up my device, and said started downloading. Once the firmware was downloaded it said preparing device for download.
Now is when the error message - 'FirmWare update stopped working' (on vista 32bit)
so anyone had this problem or know how to fix this?
i am not rooted or anything just stock
Its nothing with being rooted or anything else wrong with your device.. The problem is with Kies, it hangs sometimes.. Trying again, might help you..
kar111 said:
Hey guys, i recently bought my GS2 from 02. I am on the original firmware and have not updated to KE1 or KE2. I recently downloaded the latest version of Kies and plugged in my device. All the drivers were successfully installed and i could sync all my music fine.
I plugged the device in yesterday and it said latest firmware (KE2) was available. i said yes, backed up my device, and said started downloading. Once the firmware was downloaded it said preparing device for download.
Now is when the error message - 'FirmWare update stopped working' (on vista 32bit)
so anyone had this problem or know how to fix this?
i am not rooted or anything just stock
Click to expand...
Click to collapse
nasgilani said:
Its nothing with being rooted or anything else wrong with your device.. The problem is with Kies, it hangs sometimes.. Trying again, might help you..
Click to expand...
Click to collapse
I've tried about 10 times and i just tried it. Still the same error... Also i can't uninstall applications anymore! Once i click uninstall it says comandroid.vending stopped working and the market crashes. then as as soon as i hit OK TW launcher also force stops so basically my phone is crippled and i have to reboot it... i really dont know whats going on!! it was fine for the past week
Just flash it using odin 2 mins your done read how to in devolpment section of forum
Sent from my GT-I9100 using XDA Premium App
Or bother Samsung so they make Kies better. Goes like this: call them, say "Bother, bother, bother, bother"
Nah but still, contact them
I found Kies works much better on my netbook running windows XP 32bit than on my desktop running windows 7 64bit. If you have a windows xp PC you can use, I would suggest you give that a try.
I will contact them, also because im using o2 firmware i dont think i can flash using odin or can i?
Sent from my GT-I9100 using XDA App
You need to turn of your anti virus when updating with kies . the anti virus will delete a file half way.though update. so turn it off
AV and Firewall OFF .
Factory reset phone if you can
Kies no update try emergency firmware recovery if problems .
I will contact them, also because im using o2 firmware i dont think i can flash using odin or can i?
Flash with Odin if its a stock Samsung rom then O2 can refuse warranty Samsung will hour the warranty ..
O2 firmware and debrand rebrand O2 posted in dev section .
jje
JJEgan said:
AV and Firewall OFF .
Factory reset phone if you can
Kies no update try emergency firmware recovery if problems .
I will contact them, also because im using o2 firmware i dont think i can flash using odin or can i?
Flash with Odin if its a stock Samsung rom then O2 can refuse warranty Samsung will hour the warranty ..
O2 firmware and debrand rebrand O2 posted in dev section .
jje
Click to expand...
Click to collapse
Have you been a telegrapher in a past life?
Have you been a telegrapher in a past life?
Part Time Contract Killer .
What does a telegrapher do ???
jje
Kills contract killers lol
Sorry couldn't resist
Thanks guys! turning the firewall did the trick and i am now on the latest firmware
So what are the major differences? I heard that the Auto-Brightness issue had been fixed (although my brightness is always set manually).
OH DAMN IT! The uninstalling problem still remains. whenever i go into manage applications and try and uninstall something it says 'The application market (processcom.android.vending.) has stopped unexpectadly. Please try again'
and it says uninstall finished but once i reboot its still there. I also cant install stuff from the market anymore after that message appears! I also cant get on the internet it makes me force close.
I have to reboot to get the internet working again... this really sucks anyone know why?
The final step would be to try a full hard reset of the phone but that would wipe everything on it so worth saving as a last resort.
As a first step have you tried going into
Settings/Applications/Manage Applications/All tab, selecting Market and press ing the Clear data and Clear cache buttons, just in case there's something in there that's causing a problem ?
Matchstick said:
The final step would be to try a full hard reset of the phone but that would wipe everything on it so worth saving as a last resort.
As a first step have you tried going into
Settings/Applications/Manage Applications/All tab, selecting Market and press ing the Clear data and Clear cache buttons, just in case there's something in there that's causing a problem ?
Click to expand...
Click to collapse
I just tried that, and then this time when i tried uninstalling the TW launcher force closed! now i have to reboot or i cant even use the phone. I would probably do a full hard reset of the phone... How can i do that? using kies?
http://forum.xda-developers.com/showthread.php?t=1069015
Also in settings .
Try flashing just a kernel worked for me with that problem .
Post 2 here .
http://forum.xda-developers.com/showthread.php?t=1056334
jje
JJEgan said:
http://forum.xda-developers.com/showthread.php?t=1069015
Also in settings .
Try flashing just a kernel worked for me with that problem .
Post 2 here .
http://forum.xda-developers.com/showthread.php?t=1056334
jje
Click to expand...
Click to collapse
About the root im gonna wait until the guy has the kernel for KE2 which he said would be around the 23rd. And about the first link... why all the codes? i cant find a code with a full reset :?
You can use the current insecure kernel with KE2.
You install KE2 (of course), install the insecure KDD kernel via ODIN, root and install superuser via SuperOneClick then finally flash back the stock KE2 kernel.
The rooting works fine even after flashing back the stock KE2 kernel.
Matchstick said:
You can use the current insecure kernel with KE2.
You install KE2 (of course), install the insecure KDD kernel via ODIN, root and install superuser via SuperOneClick then finally flash back the stock KE2 kernel.
The rooting works fine even after flashing back the stock KE2 kernel.
Click to expand...
Click to collapse
so i just follow chainfires guide as it is and basically once ive finished everything just flash back the KE2 he supplied? that sounds great i will do that.
one quick question though my phone is O2 branded.. does that affect rooting in anyway?
Since I got the Samsung Galaxy S 2 it kept rebooting itself every once in a while.
This seemed to happen only after doing something.
For example:
After opening an app.
It even happened once when I got a phone call.
I've reformatted the device the 2nd day I got it (for another reason) and it still happens.
Does this happen to anyone else?
What can I do?
What is the your device?
Sent from my GT-P1000 using XDA App
Galaxy S 2.... Thought it was pretty obvious since I posted in the GS2 thread
I'll update it though
If it still happens after the update I'd return it. Mine have been rock steady since day one, had it for 10 days now.
Sent from my GT-I9100 using XDA Premium App
matanc1 said:
Galaxy S 2.... Thought it was pretty obvious since I posted in the GS2 thread
I'll update it though
Click to expand...
Click to collapse
Not always .
But i would install latest firmware first .
Either via official Kies update or unofficial Odin method .
Or return it to seller .
http://forum.xda-developers.com/showthread.php?t=1075278
jje
I had random rebooting after moving apps to SD. Dolphin HD seemed to be the main offender.
I moved all the apps back to phone and then, just for good measure, formatted my internal storage & SD card (after backing them up). All seems happy again now.
maddoguk said:
formatted my internal storage & SD card (after backing them up).
Click to expand...
Click to collapse
Do this and then a hard reset. If it's still rebooting exchange the phone.
No, I didn't need to hard reset but it is worth a try. Mine has now settled down again.
What version of the software are you on? If you still get problems then get it exchanged.
I'm on the 2.3.3 version Kernel 2.6.35.7.
When I go to Setting> About> Software update it says that there are none.
What do you mean by hard reset?
In the Settings> Privacy there is a Factory Data Reset option. Is that what you mean?
matanc1 said:
I'm on the 2.3.3 version Kernel 2.6.35.7.
Build number is required for firmware version .
What do you mean by hard reset?
In the Settings> Privacy there is a Factory Data Reset option. Is that what you mean
Yes wipes all data so back up
jje
Click to expand...
Click to collapse
The build number is
Gingerbread.XWKDC
Also, in the Kies software it says that this version of the device cannot be upgraded. Why is that?
So should I reformatt the device again? How can I back everything up including my contacts and the way I synced them with facebook etc? Can I also back up widgets?
Edit: When I try to use the Backup option in Kies, it keeps showing 0% and doesn't change.
What can I do?
Also, in the Kies software it says that this version of the device cannot be upgraded. Why is that?
Because their is no update supplied by the phone supplier to Kies .
XWKDC old firmware .
How can I back everything up including my contacts and the way I synced them with facebook etc?
KIES or and back up contacts to Sim Card or Google mail
Can I also back up widgets?
Yes Titanium pro from the market .
A factory reset and wipe all data.
Or return to seller /service centre .
Or use unofficial method and upgrade firmware yourself but that wont fix hardware fault .
jje
JJEgan said:
What do you mean by hard reset?
In the Settings> Privacy there is a Factory Data Reset option. Is that what you mean
Yes wipes all data so back up
Click to expand...
Click to collapse
Factory reset doesn't wipe the SD card, I believe. Hard reset wipes everything including SD card. Type *2767*3855# on the dial pad to do this
matanc1 said:
Since I got the Samsung Galaxy S 2 it kept rebooting itself every once in a while.
This seemed to happen only after doing something.
For example:
After opening an app.
It even happened once when I got a phone call.
I've reformatted the device the 2nd day I got it (for another reason) and it still happens.
Does this happen to anyone else?
What can I do?
Click to expand...
Click to collapse
Happened to me, same instances; could be micro SDHC compatibility problem. Seems that the Apacer 16GB micro SDHC I was using was causing the reboot. Formatting the micro SDHC on the phone doesn't help. Popped another Transcend 32GB micro SDHC into it and the rebooting just went away, didn't happen no more.
JJEgan said:
Also, in the Kies software it says that this version of the device cannot be upgraded. Why is that?
Because their is no update supplied by the phone supplier to Kies .
XWKDC old firmware .
How can I back everything up including my contacts and the way I synced them with facebook etc?
KIES or and back up contacts to Sim Card or Google mail
Can I also back up widgets?
Yes Titanium pro from the market .
A factory reset and wipe all data.
Or return to seller /service centre .
Or use unofficial method and upgrade firmware yourself but that wont fix hardware fault .
jje
Click to expand...
Click to collapse
If XWKDC is old firmware, and Kies won't let me upgrade it, how do I upgrade it?
When you say phone supplier you mean my carrier? Because the SGS2 isn't out yet where I come from. I got it from the UK.
When you say unofficial methods, what does that mean? Does that require rooting?
I'm having a similar problem when i connect to pc with USB, after disconnecting the phone and usb cable the media scanner starts, completes and then phone reboots?
Anyone else experienced this?
matanc1 said:
If XWKDC is old firmware, and Kies won't let me upgrade it, how do I upgrade it?
When you say phone supplier you mean my carrier? Because the SGS2 isn't out yet where I come from. I got it from the UK.
No the phone supplier .
When you say unofficial methods, what does that mean?
http://forum.xda-developers.com/showthread.php?t=1075278
Does that require rooting
Rooting not required .
jje
Click to expand...
Click to collapse
So just to make it clear:
I've got an old software version and I need to upgrade it and it might solve my rebooting problem?
I have the same problem. At least 10 reboots a day. Have now removed the sd card and it's run 2 days so far without problems
Sent from my GT-I9100 using XDA App
so will removing my sd card sort it out? Do i have to take it out permanently? i've only just got it
Hello! My Galaxy Note 3 Exynos SM-N900 is now officialy a brick, so I guess this thread will help others to not do the same as I did. Here I go:
As you guys know, Exynos version of the Galaxy Note 3 doesn't have a lot of custom roms, so, I get tired of waiting for the kitkat update, donwloaded the Crisktelo rom 4.4.2, and flash it. Nothing wrong. The problem get with the camera, it works but takes so poor quality photos.
I tried to get back to stock, I get the Panama's TBA 4.4.2 stock firmware from Sammobile, because I am from Costa Rica and my Sammy is unlocked carrier free. Flashed as usual using Odin but the phone was the same no data was deleted, just the firmware changed. I wanted to get full wype to start again, backup everything and make factory reset using the menu on the phone. I totally forgot that the security option using Samsung Account to prevent theft was enabled. So I get to the screen of Samsung Account and get the ERR_0000 (Processing Failed) when I put my email and password for my Sammy Account. Aparently there is no way no get my phone back, this error is very weird in forums to happens and tried everything, from changing my password, by unsuscribing my account and enable it again. Flash the stock firmware several times, and as you know I can get the warranty because of the Know counter.
So maybe some of you are thinking to use that security feature, I guess if you use custom roms is a bad idea, but if you use stock there is no problem, even if your phone gets stolen, neither the thief or you can get it work again.
PS: I know ther is a thread similar to this one, but the difference is I KNOW my password and user, and this error is in the equation. So maybe I can get help or get help to others. Either way, I'm looking for a new phone, HTC One or LG G2?
As u can see Processing Error means -> wrong email/account has been entered.
Please use the correct account fro N900 otherwise u need to perfrom EFS clear
Also, can you check REACTIVATION LOCK in download mode and post result.
That is surely an expensive lesson. I guess Samsung Service Center can help you out providing that u can bring prove of purchase and be prepared for some financial charges as this kind of thing is surely out of warranty.
exprxp said:
As u can see Processing Error means -> wrong email/account has been entered.
Please use the correct account fro N900 otherwise u need to perfrom EFS clear
Also, can you check REACTIVATION LOCK in download mode and post result.
Click to expand...
Click to collapse
I read the whole thread but apparently is not available for end users just for Samsung Support... I think that is the solution but I can`t do it. But thanks!
nlatifolia said:
That is surely an expensive lesson. I guess Samsung Service Center can help you out providing that u can bring prove of purchase and be prepared for some financial charges as this kind of thing is surely out of warranty.
Click to expand...
Click to collapse
Indeed. My note 3 is just 3 months old, I have the invoice, I will send the phone this saturday to them, if they charge me more than $200 to do that I will let the phone as a loss and buy a new one. I'll update this thread.
JosHeron said:
Indeed. My note 3 is just 3 months old, I have the invoice, I will send the phone this saturday to them, if they charge me more than $200 to do that I will let the phone as a loss and buy a new one. I'll update this thread.
Click to expand...
Click to collapse
Noone will charge you.
JosHeron said:
Hello! My Galaxy Note 3 Exynos SM-N900 is now officialy a brick, so I guess this thread will help others to not do the same as I did. Here I go:
As you guys know, Exynos version of the Galaxy Note 3 doesn't have a lot of custom roms, so, I get tired of waiting for the kitkat update, donwloaded the Crisktelo rom 4.4.2, and flash it. Nothing wrong. The problem get with the camera, it works but takes so poor quality photos.
I tried to get back to stock, I get the Panama's TBA 4.4.2 stock firmware from Sammobile, because I am from Costa Rica and my Sammy is unlocked carrier free. Flashed as usual using Odin but the phone was the same no data was deleted, just the firmware changed. I wanted to get full wype to start again, backup everything and make factory reset using the menu on the phone. I totally forgot that the security option using Samsung Account to prevent theft was enabled. So I get to the screen of Samsung Account and get the ERR_0000 (Processing Failed) when I put my email and password for my Sammy Account. Aparently there is no way no get my phone back, this error is very weird in forums to happens and tried everything, from changing my password, by unsuscribing my account and enable it again. Flash the stock firmware several times, and as you know I can get the warranty because of the Know counter.
So maybe some of you are thinking to use that security feature, I guess if you use custom roms is a bad idea, but if you use stock there is no problem, even if your phone gets stolen, neither the thief or you can get it work again.
PS: I know ther is a thread similar to this one, but the difference is I KNOW my password and user, and this error is in the equation. So maybe I can get help or get help to others. Either way, I'm looking for a new phone, HTC One or LG G2?
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You're not alone here, and I can tell you that this problem has absolutely nothing to do with the fact that you're using a custom rom, because my phone is on the stock 4.4 rom, and has never been rooted, wiped (until now), or tampered with.
This is not an "Expensive lesson," or a mistake on your part.
This is a broken feature of the note 3 device, and I have been on and off the phone with samsung all day.
So far there is nothing they can do from their end. And for those of you who are wondering, yes, you can log into your samsung account from your PC or whatever, but the activation lock will not let you in. I'm still working on resolving this issue. I think it's a problem with Samsung's login gateway to be honest. I experienced this last night at 10pm, and so far it hasn't been fixed.
So far I have this:
10pm - 7am EST: "Processing Failed.(ERR_0000)"
7am - 9am EST: "Unfortunately Samsung Login has stopped."
10am - 2pm EST: Processing failed
Between not letting me in and crashing, everything else has been pretty useless. Don't waste any more time formatting or wiping.
I CAN tell you that the minute I get back into the phone, I'm returning it to stock and putting it up for sale.
zer0xp said:
You're not alone here, and I can tell you that this problem has absolutely nothing to do with the fact that you're using a custom rom, because my phone is on the stock 4.4 rom, and has never been rooted, wiped (until now), or tampered with.
This is not an "Expensive lesson," or a mistake on your part.
This is a broken feature of the note 3 device, and I have been on and off the phone with samsung all day.
So far there is nothing they can do from their end. And for those of you who are wondering, yes, you can log into your samsung account from your PC or whatever, but the activation lock will not let you in. I'm still working on resolving this issue. I think it's a problem with Samsung's login gateway to be honest. I experienced this last night at 10pm, and so far it hasn't been fixed.
So far I have this:
10pm - 7am EST: "Processing Failed.(ERR_0000)"
7am - 9am EST: "Unfortunately Samsung Login has stopped."
10am - 2pm EST: Processing failed
Between not letting me in and crashing, everything else has been pretty useless. Don't waste any more time formatting or wiping.
I CAN tell you that the minute I get back into the phone, I'm returning it to stock and putting it up for sale.
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Click to collapse
Thanks! I try to spread this info to as many people as I can, Google+, Twitter, Facebook... People need to know that Samsung is doing this, and I know that this "feature" is not well implemented, I will go to the store and try to get a replacement. If Samsung is keeping this Knox and other security "fails" features, they are gonna keep me away from their products. Please keep updating if you get your device back working.
zer0xp said:
You're not alone here, and I can tell you that this problem has absolutely nothing to do with the fact that you're using a custom rom, because my phone is on the stock 4.4 rom, and has never been rooted, wiped (until now), or tampered with.
This is not an "Expensive lesson," or a mistake on your part.
This is a broken feature of the note 3 device, and I have been on and off the phone with samsung all day.
So far there is nothing they can do from their end. And for those of you who are wondering, yes, you can log into your samsung account from your PC or whatever, but the activation lock will not let you in. I'm still working on resolving this issue. I think it's a problem with Samsung's login gateway to be honest. I experienced this last night at 10pm, and so far it hasn't been fixed.
So far I have this:
10pm - 7am EST: "Processing Failed.(ERR_0000)"
7am - 9am EST: "Unfortunately Samsung Login has stopped."
10am - 2pm EST: Processing failed
Between not letting me in and crashing, everything else has been pretty useless. Don't waste any more time formatting or wiping.
I CAN tell you that the minute I get back into the phone, I'm returning it to stock and putting it up for sale.
Click to expand...
Click to collapse
I have had the exact same experience. A guy from tech support in the US said that mine may be trying to authenticate in the US, but since it is from Panama, it is conflicting and causing the error. He also mentioned a seemingly universal unlock code that can be provided from Samsung in the UK. I have already spent 10USD adding Skype credit in order to contact them, but they were closed when I called. I'm going to attempt it tomorrow. I will be destroyed if I have to send my phone to Panama or a similar place; the wait and customs can be aggravating.
The phone was so awesome (minus the volume warnings and skype vs call app default selection not working) before I upgraded to KitKat. I just wanted to factory reset it to make it stable :/
We should warn people not to select that Samsung Account option; it is certainly not stable.
lagoboss said:
I have had the exact same experience. A guy from tech support in the US said that mine may be trying to authenticate in the US, but since it is from Panama, it is conflicting and causing the error. He also mentioned a seemingly universal unlock code that can be provided from Samsung in the UK. I have already spent 10USD adding Skype credit in order to contact them, but they were closed when I called. I'm going to attempt it tomorrow. I will be destroyed if I have to send my phone to Panama or a similar place; the wait and customs can be aggravating.
The phone was so awesome (minus the volume warnings and skype vs call app default selection not working) before I upgraded to KitKat. I just wanted to factory reset it to make it stable :/
We should warn people not to select that Samsung Account option; it is certainly not stable.
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Yeah, that's definitely not a bad idea.
If you find out anything about this "universal unlock code," be sure to post it here for the rest of us!
zer0xp said:
Yeah, that's definitely not a bad idea.
If you find out anything about this "universal unlock code," be sure to post it here for the rest of us!
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Click to collapse
Will do. If you can beat me to it, here is the "elevated tech support" number US: 1-888-987-4357 and this is the number in the UK that he gave me for the probable pipe dream code lol 4401932454358.
lagoboss said:
Will do. If you can beat me to it, here is the "elevated tech support" number US: 1-888-987-4357 and this is the number in the UK that he gave me for the probable pipe dream code lol 4401932454358.
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I talk with the support in Panamá today. Because I Live in Costa Rica, I can call them for free. They didn't tell me anything about the universal unlock code. But only I have to take my phone back to the store and they will reset it. I Was wondering about what you say, how they can give you a unlock code even if they can't verify from distancie that you are the true owner of the phone?
I read in another thread here that Samsung support guys can only reset the phones verifying the true autenticy of the owner. If you wish, i can call samsung support in Panamá today and así if your phone using a firmware from Panamá needs to be sent there. I guess not but I can ask.
JosHeron said:
I talk with the support in Panamá today. Because I Live in Costa Rica, I can call them for free. They didn't tell me anything about the universal unlock code. But only I have to take my phone back to the store and they will reset it. I Was wondering about what you say, how they can give you a unlock code even if they can't verify from distancie that you are the true owner of the phone?
I read in another thread here that Samsung support guys can only reset the phones verifying the true autenticy of the owner. If you wish, i can call samsung support in Panamá today and así if your phone using a firmware from Panamá needs to be sent there. I guess not but I can ask.
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That would be so helpful. Please ask them about it because my Spanish sucks lol. And please report back about the reset experience.
As far as that code, I admit that it does sound fishy like most things Sammy reps say. I thought they would investigate the processing failure instead of exploring the possibility that it wasnt really my phone.
I hope all goes well with resetting yours.
Sent from my XT560 using xda app-developers app
Thanks again JosHeron for offering to talk to Sammy in Panama for me.
I fixed my issue I used a XXUDNA9 4.4.2 KitKat rom that I flashed with ODIN 3.7. Once I flashed the rom, the phone rebooted and then it said that it was optimizing the apps. After that, I went through all of the steps and on the sign-in screen, it accepted my Sammy account and password on the first try.
Here is my theory on what caused the issue. When I did the recovery screen (vol up, home, power) wipe data and erase all, I think that it tripped the abnormal reset thing. Im not sure if it would do the processing failed if I had reset the phone from the settings menu. In any case, attempt to reinstall XXUDNA9 4.4.2 KitKat and then try to enter the Samsung account and Password.
Detailed Steps:
I am assuming that you have a SM-N900 International Note 3. If your phone does not boot with SM-N900 on the splash screen, find the appropriate stock rom for your phone. Otherwise, you can break your phone
This process should could take 4 hours +/- 1 depending on your internet speed.
Step 1: Get Materials (Adapted from http://nasirtech.blogspot.com/2014/02/n900xxudna9-android-442-kitkat-firmware.html)
- Download KitKat XXUDNA9 4.4.2 for SM-N900: http://terafile.co/3120933f433b
- Download Odin Verision 3.07 (3.09 does not play well with Note 3 and the old KitKat): https://copy.com/zowadQ32bn9T
Step 1: Factory Wipe and Clear Cache (Adapted from http://nasirtech.blogspot.com/2014/02/n900xxudna9-android-442-kitkat-firmware.html)
- Switch off the phone
- Remove the battery and then re-insert it after several seconds
- Next, press and hold simultaneously Volume Up, Home and Power.
- Release the buttons when the screen flickers and then wait for the Recovery Mode main screen to appear.
- If the Recovery Mode doesn’t boot, then you should keep trying until it does.
- Select factory wipe with the volume up key and then the power button, confirm
- Select Clear Cache
- Reboot the phone in normal mode by selecting the Reboot option.
Step 2: Make Sure the Phone to at least 80% capacity
Step 3: Reinstall KitKat XXUDNA9 (Adapted from http://nasirtech.blogspot.com/2014/02/n900xxudna9-android-442-kitkat-firmware.html)
- Switch off your phone and boot Galaxy Note 3 N900 into Download Mode by pressing and holding the Volume Down+Home+Power buttons (long press until the boot screen appear), now press Volume Up key to proceed to Download Mode.
- Extract the downloaded Odin3.07 zip file and run the Odin3 v3.07.exe file as an administrator (Right click on the .exe file and click on Run as administrator)
- Now connect your Galaxy Note 3 N900 to your computer via USB cable
- In Odin3 screen, you should see a COM Port number like “0:[COM7]” at ID:COM section and “Added!” text at the message box. This means -your device has been detected by Odin3.
- Make sure that, only the “Auto Reboot” and “F. Reset Time” options are checked. Failure to do so can brick (break/damage your device)
- Now, extract the downloaded firmware zip file, you’ll find a firmware file with extension .tar.md5
- In Odin screen, click on PDA button and select the firmware file with .tar.md5 extension (The firmware file look something like: N900XXDLJ5_N900ODDDLI7_INU.tar.md5)
- Now, click on the Start button to begin the installation process, wait few moments.
- Once completed, you would see “PASS!” message in ID:COM port having green background
- Your phone should automatically reboot after completion
- You can now disconnect your phone from computer
You should be able to enter your Samsung Account and Password without processing error_0000 now.
(Update: There is an issue with the Internet browser, flash the latest KitKat to fix)
Although it is fixed, I'm still scared about what else Samsung and Knox may do. I love the phone, but the thought of $700.00 down the drain was pretty horrific.
Lessons learned: Turn off that Samsung Activation thing before reset and don't update the phone until most users say that it is stable.
I hope this helps. I'm going to get some sleep. I've spent the night obsessing over it lol
lagoboss said:
Thanks again JosHeron for offering to talk to Sammy in Panama for me.
I fixed my issue I used a XXUDNA9 4.4.2 KitKat rom that I flashed with ODIN 3.7. Once I flashed the rom, the phone rebooted and then it said that it was optimizing the apps. After that, I went through all of the steps and on the sign-in screen, it accepted my Sammy account and password on the first try.
Here is my theory on what caused the issue. When I did the recovery screen (vol up, home, power) wipe data and erase all, I think that it tripped the abnormal reset thing. Im not sure if it would do the processing failed if I had reset the phone from the settings menu. In any case, attempt to reinstall XXUDNA9 4.4.2 KitKat and then try to enter the Samsung account and Password.
(Update: Email, the default Samsung app may crash. In order to fix, navigate to settings-> application manager -> Email -> and then force stop. Next clear the cache.)
Although it is fixed, I'm still scared about what else Samsung and Knox may do. I love the phone, but the thought of $700.00 down the drain was pretty horrific.
Lessons learned: Turn off that Samsung Activation thing before reset and don't update the phone until most users say that it is stable.
I hope this helps. I'm going to get some sleep. I've spent the night obsessing over it lol
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It really does give me great pleasure to announce that this method worked for me as well. I'm gonna go out on a limb and say that the rough, official fix for this issue is as follows: (you'll get more detailed instructions on flashing and using Odin elsewhere, typing this quickly at work)
1) Download XXUDNA9 4.4.2 firmware for the SM-N900
2) Download Odin 3.07 (it is reported that the note 3 doesn't play well with 3.09)
3) connect your phone to your pc, open Odin and select your md5 file under PDA
4) allow it to complete the flashing process and then log into your Samsung account
Thanks to everyone who helped in trying to figure this out. I'm gonna check back and make sure everyone's phone was fixed.
Good luck!
lagoboss said:
Thanks again JosHeron for offering to talk to Sammy in Panama for me.
I fixed my issue I used a XXUDNA9 4.4.2 KitKat rom that I flashed with ODIN 3.7. Once I flashed the rom, the phone rebooted and then it said that it was optimizing the apps. After that, I went through all of the steps and on the sign-in screen, it accepted my Sammy account and password on the first try.
Here is my theory on what caused the issue. When I did the recovery screen (vol up, home, power) wipe data and erase all, I think that it tripped the abnormal reset thing. Im not sure if it would do the processing failed if I had reset the phone from the settings menu. In any case, attempt to reinstall XXUDNA9 4.4.2 KitKat and then try to enter the Samsung account and Password.
(Update: Email, the default Samsung app may crash. In order to fix, navigate to settings-> application manager -> Email -> and then force stop. Next clear the cache.)
Although it is fixed, I'm still scared about what else Samsung and Knox may do. I love the phone, but the thought of $700.00 down the drain was pretty horrific.
Lessons learned: Turn off that Samsung Activation thing before reset and don't update the phone until most users say that it is stable.
I hope this helps. I'm going to get some sleep. I've spent the night obsessing over it lol
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Well, finally I can join and tell that my phone is back and running as before. Thank you guys, this method is the real fix for this issue and as always, I can find better support here than the official one.
7 days without the phone was horrible, because I had to use a laggy, crashed screen iPhone 4 with those little keyboards. God, no. I repeat Thank you!
JosHeron said:
Well, finally I can join and tell that my phone is back and running as before. Thank you guys, this method is the real fix for this issue and as always, I can find better support here than the official one.
7 days without the phone was horrible, because I had to use a laggy, crashed screen iPhone 4 with those little keyboards. God, no. I repeat Thank you!
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I had the same problem, but after doing the procedure described before is working as well, I must say thank you to give us a solution, everything is working as before with my phone. thanks again.
I know this is off topic, but do you guys know of a real backup without root? After I reinstalled kitkat and restored the backup, I was not impressed; Kies is a joke
Sent from my SM-N900 using xda app-developers app
lagoboss said:
I know this is off topic, but do you guys know of a real backup without root? After I reinstalled kitkat and restored the backup, I was not impressed; Kies is a joke
Sent from my SM-N900 using xda app-developers app
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I never do a "real" backup, I just backup my photos on OneDrive, Dropbox and Google+. My sms and whatsapp chats always get lost and the others like Telegram have sync. But do you ever tried Helium?
JosHeron said:
I never do a "real" backup, I just backup my photos on OneDrive, Dropbox and Google+. My sms and whatsapp chats always get lost and the others like Telegram have sync. But do you ever tried Helium?
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Helium looks like it could work. I lost my subway surfer progress after I fixed the phone. With kies, it only saved text messages, photos and music, and some other useless settings. I think I may have backed up incorrectly with kies. When I selected apps, I don't think all of them were actually selected.
Anyhow, I'm definitely going to try helium. Some people in the comments said that it backed up the kind of data that I'm interested in.
Thanks.
Sent from my SM-P600 using xda app-developers app