Its not really a big problem but its an annoyance that i can't stand. When i lock my phone and when i hit the unlock button the main screen flashes up real quick before it goes to the slide up screen.
Does anyone else have this happen to there phone, it happens every time i do it.
And how do you do a soft reset i want to see if that can fix it?
Yeah I have the same issue. It's a little annoying but I hope it's a bug that's squashed in the January/February update.
Related
Any one else had issues with the centre windows button not working?
I'm not sure if it's hardware as in the button is actually not working or more of a software freeze. An example would be on the home screen pressing the windows button and literally nothing happens. touching start in the top left however works everytime.
A simple power on/off of the device solves the issue but its been happening a few times this week and is becoming annoying.
The more apps and tweaks I do to my phone, the more unstable it seems to get. Has anyone else noticed this? Just little things, like for example a few times my lock screen with "password" has reverted to windows classic style but then a screen off / screen on will bring it back again to the WM6.5 lock screen with slider.
Just overall slightly odd behaviour.
I may have recently installed something that the device doesn't like too much, but if so I am unsure what software it is. I'm tempted to save all patches I have, and write down the adjustments I've done and perform a hard reset, the phone definitely was not like this when I got it only 2 weeks ago.
I wonder if anyone else has had anything similar or if its just my phone?
Seems like a hard reset is required. My o/s seems very stable, the only problem I have in that regard is the odd freezing of the messaging app.
It just happened to me after reading this post :-O
another hardware failure case...good job HTC...
dgtel2 said:
another hardware failure case...good job HTC...
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Elmo-85 said:
A simple power on/off of the device solves the issue
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@dgtel2
Could you please explain how this "hardware failure" is temporarily fixed by a reset?
Another "reading failure", and simply blame HTC. Good job dgtel2.
When we reset, we need to hold the "call-off" button. That's not a good design due to excessive pressure to the edge of the "capacitive" screen. They should have introduced separate turn-off button. Over time, the buttons/screen will get affected (but for new unit, it's pretty unlikely...).
So, to reset using the red reset button, it is located underneath the "so-hard-to-open" back cover. Over time, again, will affect the capacitive screen.
But, the problem could be due to both hardware and software issue. Just send it back to the vendor. Less headache...
Yeh its definitely not a hardware fault. Its more like a freeze or slight confusion between WM6.5 and sense somewhere along the line....
I've thought of another thing which would also come under this weird behaviour category.
I noticed today whilst watching a video on the youtube app, using the up and down volume buttons on the side of the device would make the video freeze for abpproximately 1 second each time the button was pressed, it would change the volume up or down, but the bar would not appear on the screen so you have no idea what the level of volume actually is.
again soft reset solved this, but its just another on of those weird things
Back up and hard reset all the way.
dgtel2 said:
When we reset, we need to hold the "call-off" button. That's not a good design due to excessive pressure to the edge of the "capacitive" screen.
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Click to collapse
Don't use excessive pressure.
Why the "" round capacitive?
just a "make-up" ...lol ... again...those "..."
I'm using the CHT unlock screen. Whenever I press a button to bring up the unlock screen when the phone is lock, it shows the home screen briefly, then brings up the lock screen. Anyone know how to get rid of this lag?
this is something that you should post in cookies home tab thread instead of starting a pointless new thread which just dirties the forum.
As far as i know, there isn't a current fix for it, but it might be fixed in the next release
akollgaard said:
I'm using the CHT unlock screen. Whenever I press a button to bring up the unlock screen when the phone is lock, it shows the home screen briefly, then brings up the lock screen. Anyone know how to get rid of this lag?
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Click to collapse
If you notice it only does it once. It's not really lag. I think it's just loading. I'm pretty sure the stock one does the same thing from what I remember.
Lock the phone, then hit a button to wake it up. You'll notice that it flashes the home screen then goes to the lock screen. Without unlocking it, hit the end call button again to put back to sleep. then hit it again and you'll notice it's already on the lock screen.
So I'm not really sure if this is an issue or not, but if you want to feel better, just make it part of you locking process to lock it, then wake it up, then hit the lock button again. then when you wake it up the next time to unlock it, it will be loaded and not show you the "lag" you were experiencing before.
Also I'd like to add that CHT is totally awesome. It really makes this phone the best of the best.
crisisinthecity said:
If you notice it only does it once. It's not really lag. I think it's just loading. I'm pretty sure the stock one does the same thing from what I remember.
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it doesn't only do it once, it is a lag, and the stock one doesn't do the same thing. also, waking up, locking, then waking up again to avoid seeing the lock screen right away is a bit cumbersome, don't you think? hopefully this gets fixed, i've had to restart my phone because of forgetting to wait for this lag and freezing the phone.
ce_rob said:
it doesn't only do it once, it is a lag, and the stock one doesn't do the same thing. also, waking up, locking, then waking up again to avoid seeing the lock screen right away is a bit cumbersome, don't you think? hopefully this gets fixed, i've had to restart my phone because of forgetting to wait for this lag and freezing the phone.
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I guess if it bothers you that much, disable it for now and use the stock lock screen?
I still don't think it's lag since on mine if I hit the end call button once to lock it. Then hit it again to bring it back up, it only does it that time. Any time after that it's immediately on the lock screen. If it was lag it would do it every single time you woke it up right?
I guess if this weren't totally free I might care?
Mine does it also ... but frankly since Cht hmade me fall inlove with my phone all over again its not such a big deal.
cant complain when its free.
I've had a problem with my E900 since I got it with regards to the screen. I was hoping Mango might fix it but it doesn't seem to have.
Sometimes if I press the power button the screen backlight comes on (i.e. screen goes from off state to powered) but there is nothing on the screen. No amount of button pressing will cause the screen to show anything.
If this happens I have to turn the device off again (backlight then goes off) and try again. Sometimes it can take 2-3 times before it turns on successfully with the lock screen.
I also have this if an incoming call attempts to wake the phone and also alarms too.
Does anyone else have this issue?
I confirm this one popping sometimes. Not that often that it becomes annoying, but nevertheless.
Did you find a solution to this problem? I am experiencing it too and it is very annoying!
I've recently inherited one as well (E900 that is).
The one I have has been dropped, the backlight powers, but no drawing on the screen.
I've disassembled and re plugged everything (bugger stripping down!) but still no luck. I've done a VolUp+Down+Cam+power hard reset, and when I plug into PC Zune says setup needs completing (so it has reformatted) but still no luck.
I cant see anything fried, and no damaged ribbons as far as I can see, any ideas?
I sold the phone a while ago, and never solved the problem. I think it's a firmware issue.
PaulMdx said:
I've had a problem with my E900 since I got it with regards to the screen. I was hoping Mango might fix it but it doesn't seem to have.
Sometimes if I press the power button the screen backlight comes on (i.e. screen goes from off state to powered) but there is nothing on the screen. No amount of button pressing will cause the screen to show anything.
If this happens I have to turn the device off again (backlight then goes off) and try again. Sometimes it can take 2-3 times before it turns on successfully with the lock screen.
I also have this if an incoming call attempts to wake the phone and also alarms too.
Does anyone else have this issue?
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Click to collapse
hi.
What do you mean "somethimes if I press power button"?
Is it pressed with purpose to lock the phone, press it to turn off phone (background slider shows to power off - on Mango and beyond version) or press it accidentally?
Cheers.
So, I did a phone reset. Unfortunately the issue is still present!
Sometimes when I press the power button to unlock the phone the screen is lit, but stays blank i.e. no lockscreen wallpaper, no nothing. The same happens sometimes when I get a phone call - the phone rings and vibrates, the screen is lit but stays blank.
When this happens I have to press the power button to put the phone into sleep mode and press it again to wake it up.
What I found is, when the issue occurs the screen is actually responsive. For example I can slid up and unlock the phone then I hear the unlock "pop" sound. It's just that nothing is drawn on it!
I was wondering if anyone else experienced the same behavior and found a resolution. Also I am not sure if this is a software or a hardware problem. If I could confirm it was a hardware problem I would call LG and have the phone repaired or replaced.
i have exactly the same issue as you, it gets really annoying.
i heard from someone online that the only way to resolve it is to replace the motherboard
billybrown said:
i have exactly the same issue as you, it gets really annoying.
i heard from someone online that the only way to resolve it is to replace the motherboard
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I am pretty certain this is a hardware issue. I am calling LG tomorrow and hopefully they'll take the phone for repair/replacement.
I sent my phone for repair. Today I got it back, and guess what?!
The issue is still present! It seems, they "couldn't reproduce" or something.
What should I do now?
EDIT: If anyone is interested, here is a video I just captured which clearly demonstrates the problem. http://youtu.be/38kF9RYs_bU
I'm sending the phone back for repair tomorrow with this video attached.
Hey, might not be an issue at all, but in the video, I saw that the two times you were able to get it to go blank you had your finger on or near the proximity sensor. I wonder if there is something that could be the trigger.
Just wondering if you can duplicated it or cause it only when you have the proximity sensor blocked, or if it truely is random.
You are right, it might has something to do with the proximity/light sensor.
On the other hand, this issue occurs even on incoming calls when the phone is placed on a table, screen up and nothing around the sensor.
Today, I visited my local carrier shop and left the phone for repair again. They told me, since this is a second claim they'll run it through the process faster, so I expect to get it back next week.
Will post an update.
UPDATE: My phone was replaced. Yesterday I got a brand new unit, yeah! It was stock wp 7.0. I plugged in my sim and used the phone the whole day, no sign of blank screen issues. Last nigh I installed all the updates (total 5 I think) up to OS 7.10.8107.79, FW 1.0.16.10. Guess what?! Same issue!
I am crushed
On some rare occasion, when I turn on my phone the touch screen works and it let me unlock the phone but every time I get into the home screen the touch screen stops working. When I press the home screen the home button the touch screen works again. Then I turn the phone off and on again same thing happen. Restart and it works back normally. Is this a software issue with kitkat or is this a hardware problem? I am on stock rom. I hope someone know the answer to this weirdness or maybe I don't know something. Thanks.
hfl12 said:
On some rare occasion, when I turn on my phone the touch screen works and it let me unlock the phone but every time I get into the home screen the touch screen stops working. When I press the home screen the home button the touch screen works again. Then I turn the phone off and on again same thing happen. Restart and it works back normally. Is this a software issue with kitkat or is this a hardware problem? I am on stock rom. I hope someone know the answer to this weirdness or maybe I don't know something. Thanks.
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Click to collapse
i get the same thing once in awhile. ever since KitKat. and i'm on a custom ROM to me its almost as if the phone is in some kind of wait state and i have to "kick" it to get it going. I've seen other in my ROM's forum talk of it. so now i know its not just our custom ROM, sounds like a KitKat thing..
Thanks. "Wait state" reminds me of finite state machine. Glad this isn't a hardware issue.
Yo,
yesterday I dropped my GS7E, it wasn't much of a high but the ground was pretty hard. My hardglass screen protector shattered a little but not really much, just the bottom corners of the screen protector got hurt.
Since then, my phone is not waking the screen up the first time I press the power button to unlock the phone. It its waking up but the screen stays black, I can unlock it by fingerprint while the screen is black and even take photos or open any app. I also feel the vibration.
So to fix it and actually get into the phone with screen on I have to lock and unlock it again. If I lock the phone after using it normally, it would work the normal way after unlocking it right again. But if I waited some time and I try unlocking, the screen would just stay black for the first attempt of unlocking.
Isnt that weird? xD
Just wanted to share that and maybe someone even got a permanent fix for that
What happens if you turn it on with the home button instead of the power button?
It wakes up the screen like it would normally do, but the first time I presss it, the screen stays black and I have to lock it again and then I can wake up the screen with home button.
Forgot to mention that.
Probably no solution to that I guess?
If I were u I reflash the firmware. Dont know if that fix it but i would give a try, u got nothing to loose